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1 All Rights Reserved. Property of CommuniTake Technologies
Ltd.
Commun iTake Technologies Ltd.Yokne am Star Building, High-Tech
Park, POB 344, Yokneam, Israel 20692
E [email protected] P 972-4-959-1608 F 972-4-959-1654
CommuniTake Technologies Unveils Full Remote Takeover for
Android Devices with No Preconditions
The New Remote Support Method Is The Industry's First To Allow
Full Remote Control for
Android Devices Without Need for Firmware Changes or Client
Pre-installation.
Tel Aviv, May 28 2012: Reaffirming its position as technology
leader in the area of mobile device Remote
Support, CommuniTake Technologies has today announced a
revolutionary method of providing full device
takeover capabilities for Android devices.
With this new technology, operators and s ervice providers are
able to provide the complete range of remote
diagnosis, troubleshooting, guiding and configuration
capabilities via remote takeover, screen capture and
keystrokes on Android devices, both new and those already in the
market.
The new technology does not require any fi rmware change or
preinstalled application on the device andtherefore provides
operators and service providers with the maximum flexibility to s
upport legacy an d new
Androi d-based devices. With this technology, operators and
service providers can i ncrease support efficiency
and responsiveness while reducing costs for contact cen ters.The
new enablement is already in use by leading
operators.
'Commun iTake Technologies is pleased to b e a ble to continue
its technology leadership in the mobile device
supp ort field. We b elieve that our recent advances will
totally change the face of support for Android devices by
en abling a simple and cost e ffective manner to h elp device
owners solve problems on their Android devices as
well as to install, configure and be tra ined on new a
pplications. CommuniTake continues to provide b est-in-class
products that drive smart self service capabilities without
needing to call a Contact Center, but once they do call,
our comprehensive Remote Support tools set can n ow enable the
Contact Center to q uickly and easily support
thi s sector without having to embark o n complex firmware or
pre -installation setup processes ', s aid RonenSasson, CommuniTake
Technologies CEO.
About CommuniTake Technologies Ltd.
CommuniTake is recognized as a front-runner in remote access
technology over mobile devices. It established an
industry first b y combining advanced enterprise mobility
solutions with a fu ll remote s upport stack.
CommuniTake introduces operators to new revenue generating
programs, cost cutting support solutions,
automated issue resolution p rocesses and an i nnovative white
label model. Our products have been
implemented at so me of the l eading service providers help d
esks centers and global corporations. The company
wa s awarded RIM's 2010 EMEA inno vation award for s ervice
excellence.
Contact Information:
Noam Potter
CommuniTake Technologies Ltd.
P: (+972)-4-959-1608
[email protected]
www.communitake.com
mailto:[email protected]:[email protected]
