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COMPANION VOLUME IMPLEMENTATION GUIDE PUA PUBLIC SAFETY TRAINING PACKAGE
Release 1.1
Companion Volume Implementation Guide 1
TABLE OF CONTENTS 1. ABOUT AUSTRALIAN INDUSTRY STANDARDS............................................................. 2
2. OVERVIEW INFORMATION ............................................................................................ 2 3. Version control and modification history ............................................................................. 2 4. Training Packages, the Australian Qualifications Framework and competency
standards ................................................................................................................................. 12 5. Prerequisite Units of Competency ....................................................................................... 25 6. Imported Units of Competency and their prerequisites…………………………………………..31 7. Key work and training requirements in the industry ........................................................ 36
8. IMPLEMENTATION INFORMATION ............................................................................ 36 9. Key features of the Training Package and the industry that will impact on the
selection of training pathways ............................................................................................. 36 10. Industry sectors and occupational outcomes of qualifications ...................................... 37 11. Qualification entry requirements ........................................................................................ 42 12. Pathways advice ..................................................................................................................... 42 13. Access and equity ................................................................................................................... 43 14. Foundation Skills .................................................................................................................... 43 15. FSK Foundation Skills Training Package .............................................................................. 44 16. Health and safety implications in the industry .................................................................. 44 17. Resources and equipment relevant to the Training Package .......................................... 44 Legal considerations for learners in the workplace/on placements ................................... 45 Links .............................................................................................................................................. 45
ATTACHMENT A: QUALIFICATION MAPPING ................................................................. 46
ATTACHMENT B: SKILL SETS MAPPING .......................................................................... 46
ATTACHMENT C: UNITS OF COMPETENCY MAPPING ................................................... 46
ATTACHMENT D: SUMMARY OF QUALIFICATION LICENSING/REGULATORY INFORMATION .................................................................................................................. 46
ATTACHMENT E: TRAINING PACKAGE PATHWAYS ADVICE .......................................... 47
ATTACHMENT G: COMPANION VOLUME IMPLEMENTATION GUIDE .......................... 55
ATTACHMENT H: COMPANION VOLUME IMPLEMENTATION GUIDE TEMPLATE ....... 56
ATTACHMENT I: FIRE PREREQUISITES ............................................................................ 57
ATTACHMENT J: TRAINING SIMULATION ....................................................................... 66
ATTACHMENT K: PUBLIC SAFETY COMPENDIUMS ........................................................ 67
Companion Volume Implementation Guide 2
ABOUT AUSTRALIAN INDUSTRY STANDARDS Australian Industry Standards (AIS) provides high quality professional secretariat services to eleven Industry Reference Committees (IRCs) in our role as a Skills Service Organisation (SSO).
The eleven allocated IRCs incorporate Gas, Electricity, Electrotechnology, Corrections, Public Safety (including Police, Fire Services and Defence), Water, Aviation, Rail, Maritime and Transport and Logistics industries. AIS supports these important industry sectors using our world class in-house capability and capacity in technical writing, quality assurance, project management and industry engagement in the production of nationally endorsed Training Packages.
AIS was established in early 2016, twenty years after its predecessor the Transport and Logistics Industry Skills Council (TLISC) was established in 1996. More information about AIS can be found at www.australianindustrystandards.org.au
• We support industry growth and productivity through our modern innovative approach to establishing skills standards
• We provide high quality professional secretariat services to help our allocated IRCs develop the skills that industry needs
• We partner with industry to shape the workforce of the future
OVERVIEW INFORMATION This Companion Volume Implementation Guide (CVIG) is designed to assist assessors, trainers, Registered Training Organisations (RTOs) and enterprises in delivering the PUA Public Safety Training Package. It provides advice about the structure of the Public Safety Training Package and its key features including useful links to more detailed information on a range of related topics.
VERSION CONTROL AND MODIFICATION HISTORY
Training Packages are dynamic documents and are amended periodically to reflect latest industry practice. Training Packages are version controlled so it is essential that the latest release is always used.
In the version control and modification history table below the latest information is provided.
Version Number
Release Date Comments
1.1 20 August 2019 Minor release.
New Skill Set PUASS00093 Biosecurity Response Public Information Management.
1.0 16 July 2019 This is the first release of this Training Package. It supersedes PUA12.
Companion Volume Implementation Guide 3
Version Number Release Date Comments
Qualifications
• PUA20119 Certificate II in Public Safety (Aquatic Rescue) • PUA20219 Certificate II in Public Safety (SES) • PUA20619 Certificate II in Public Safety (Firefighting and
Emergency Operations) • PUA20719 Certificate II in Public Safety (Firefighting Operations) • PUA30319 Certificate III in Public Safety (Aquatic Search and
Rescue) • PUA30419 Certificate III in Public Safety (SES Rescue) • PUA30519 Certificate III in Public Safety (SES Operations) • PUA30619 Certificate III in Public Safety (Firefighting and
Emergency Operations) • PUA30719 Certificate III in Public Safety (Firefighting Operations) • PUA30819 Certificate III in Public Safety (Emergency
Communications Centre Operations) • PUA30919 Certificate III in Public Safety (Biosecurity Emergency
Response Operations) • PUA31419 Certificate III in Public Safety (Community Safety) • PUA40119 Certificate IV in Public Safety (Emergency
Communications Centre Operations) • PUA40219 Certificate IV in Public Safety (SES Leadership) • PUA40319 Certificate IV in Public Safety (Firefighting
Supervision) • PUA40419 Certificate IV in Public Safety (Biosecurity Emergency
Response Leadership) • PUA41019 Certificate IV in Public Safety (Leadership) • PUA41119 Certificate IV in Public Safety (Community Safety) • PUA42619 Certificate IV in Public Safety (Aquatic Search and
Rescue Management) • PUA50119 Diploma of Public Safety (Emergency Management) • PUA50219 Diploma of Public Safety (Biosecurity Emergency
Response Management) • PUA50419 Diploma of Public Safety (SES Operations
Management) • PUA50519 Diploma of Public Safety (Firefighting Management) • PUA50919 Diploma of Public Safety (Search and Rescue -
Coordination) • PUA51019 Diploma of Public Safety (Community Safety) • PUA60119 Advanced Diploma of Public Safety (Emergency
Management) • PUA60219 Advanced Diploma of Public Safety (Search and
Rescue - Management) • PUA60519 Advanced Diploma of Public Safety (Firefighting
Management)
Companion Volume Implementation Guide 4
Version Number Release Date Comments
• PUA60719 Advanced Diploma of Public Safety (Community Safety)
• PUA60919 Advanced Diploma of Public Safety (Fire Investigation)
• PUA80119 Graduate Diploma of Crisis Leadership
Units of Competency
• PUAAMS001 Work in an aviation environment • PUAAMS002 Search as a member of an air search team • PUAAMS003 Conduct stores dropping operations • PUAAMS006 Coordinate search and rescue resources • PUAAMS007 Coordinate search and rescue operations • PUAAMS008 Manage search and rescue operations • PUABIO001 Conduct planning in a biosecurity emergency
response • PUACOM001 Communicate in the workplace • PUACOM002 Provide services to clients • PUACOM003 Manage information • PUACOM004 Manage organisational communication strategies • PUACOM005 Foster a positive organisational image in the
community • PUACOM006 Plan and conduct a public awareness program • PUACOM007 Liaise with other organisations • PUACOM008 Develop and organise public safety awareness
programs • PUACOM009 Manage media requirements at major incident • PUACOM010 Promote the organisation's mission and services • PUACOM011 Develop community awareness networks • PUACOM012 Liaise with media at a local level • PUACOM013 Administer a local public safety group • PUACOM014 Contribute to community safety • PUACOM015 Conduct community safety activities • PUAECL001 Evaluate societal threats, uncertainty and surprise • PUAECL002 Lead and manage programs that develop resilience • PUAECL003 Deliver value in crisis • PUAECL004 Lead in a crisis • PUAECL005 Support communities for crisis • PUAECL006 Recognise personal effectiveness in a crisis • PUAECL007 Define crisis context • PUAECO001 Operate telephony systems • PUAECO002 Process emergency incident calls and enquiries • PUAECO003 Operate and control radio networks • PUAECO004 Operate computer aided dispatch system • PUAECO005 Dispatch resources from within an emergency
communications centre • PUAECO006 Read and interpret maps
Companion Volume Implementation Guide 5
Version Number Release Date Comments
• PUAECO007 Respond to and maintain monitored automatic notification system
• PUAECO008 Receive and action notification of uncontrolled hazardous materials situations
• PUAECO009 Coordinate emergency communications centre operations
• PUAECO010 Maintain standards of emergency service delivery • PUAECO011 Support logistics in the field • PUAEME001 Provide emergency care • PUAEME002 Manage injuries at emergency incident • PUAEME003 Administer oxygen in an emergency • PUAEME004 Provide emergency care for suspected spinal injury • PUAEME005 Provide pain management • PUAEMR001 Establish context for emergency risk assessment • PUAEMR002 Assess emergency risk • PUAEMR003 Develop treatment options for emergency risk • PUAEMR004 Manage risk treatment implementation • PUAEMR005 Treat operational risk • PUAEMR006 Assess operational risk • PUAEMR007 Develop emergency management plans • PUAEMR008 Contribute to an emergency risk management
process • PUAEMR009 Facilitate emergency risk assessment • PUAEMR010 Plan and implement a treatment measure • PUAEMR011 Manage and evaluate emergency management
exercises • PUAEMR012 Determine treatment options • PUAEMR013 Design emergency management exercises • PUAEMR014 Deliver recovery services • PUAEMR015 Establish and manage a recovery centre • PUAEMR016 Facilitate community involvement in recovery • PUAEMR017 Manage recovery functions and services • PUAEMR018 Work in an emergency management context • PUAEMR021 Facilitate emergency planning processes • PUAEQU001 Prepare, maintain and test response equipment • PUAFER001Identify, prevent and report potential facility
emergency situations • PUAFER002 Ensure facility emergency prevention procedures,
systems and processes are implemented • PUAFER003 Manage and monitor facility emergency
procedures, equipment and other resources • PUAFER004 Respond to facility emergencies • PUAFER005 Operate as part of an emergency control
organisation • PUAFER006 Lead an emergency control organisation
Companion Volume Implementation Guide 6
Version Number Release Date Comments
• PUAFER007 Manage an emergency control organisation • PUAFER008 Confine small emergencies in a facility • PUAFER009 Participate as a member of a facility emergency
response team • PUAFER010 Lead a facility emergency response team • PUAFER011 Manage facility emergency response teams • PUAFIR201 Assist with prescribed burning • PUAFIR202 Use Class A foam in wildfire operations and non-
structural applications • PUAFIR203 Respond to urban fire • PUAFIR204 Respond to wildfire • PUAFIR205 Respond to aviation incident (specialist) • PUAFIR206 Check installed fire safety systems • PUAFIR207 Operate breathing apparatus open circuit • PUAFIR208 Participate in community safety activities • PUAFIR209 Work safely around aircraft • PUAFIR210 Prevent injury • PUAFIR211 Undertake hover-exit operations from helicopter • PUAFIR212 Rappel from helicopter • PUAFIR219 Undertake helicopter winch operations • PUAFIR220 Respond to isolated structure fire • PUAFIR301 Undertake community safety activities • PUAFIR302 Suppress urban fire • PUAFIR303 Suppress wildfire • PUAFIR304 Respond to marine emergencies • PUAFIR305 Respond to aviation incidents (general) • PUAFIR306 Identify, detect and monitor hazardous materials at
an incident • PUAFIR307 Operate aerial appliance • PUAFIR308 Employ personal protection at a hazardous
materials incident • PUAFIR309 Operate pumps • PUAFIR310 Operate specialist appliance • PUAFIR311 Dispatch rappel personnel and equipment from a
helicopter • PUAFIR312 Operate aerial ignition equipment in an aircraft • PUAFIR313 Operate aviation support equipment • PUAFIR314 Utilise installed fire safety systems • PUAFIR315 Navigate from an aircraft • PUAFIR323 Take local weather observations • PUAFIR324 Render hazardous materials incidents safe • PUAFIR325 Operate heavy plant in fire control operations • PUAFIR326 Push trees with machines in forest fire control
operations • PUAFIR401 Obtain incident intelligence
Companion Volume Implementation Guide 7
Version Number Release Date Comments
• PUAFIR402 Conduct simple prescribed burns • PUAFIR403 Assess building plans • PUAFIR404 Inspect dangerous goods facilities • PUAFIR405 Collect, analyse and provide regulatory information • PUAFIR406 Develop simple prescribed burn plans • PUAFIR407 Interpret and analyse fire weather information • PUAFIR408 Plan aircraft operations • PUAFIR409 Develop air attack strategies • PUAFIR410 Provide safety advice at a rural/land management
incident • PUAFIR411 Provide safety advice at an urban incident • PUAFIR417 Supervise machinery use in wildfire operations • PUAFIR418 Supervise specialist response to aviation accidents
and incidents • PUAFIR501 Conduct fire investigation and analysis activities • PUAFIR502 Develop incident control strategies • PUAFIR503 Coordinate human resource management activities • PUAFIR504 Assist with formulation and implementation of plans
and policies • PUAFIR505 Administer cost centre's financial resources • PUAFIR506 Conduct complex prescribed burns • PUAFIR507 Inspect building fire safety systems • PUAFIR508 Develop and analyse the behaviour and suppression
options for a wildfire • PUAFIR509 Implement prevention strategies • PUAFIR510 Inspect for legislative compliance • PUAFIR515 Develop complex prescribed burn plans • PUAFIR516 Assess and evaluate a facility's fire and incident
safety management systems • PUAFIR517 Conduct an inspection of a performance based
design building • PUAFIR518 Conduct and record a bushfire attack level (BAL)
assessment • PUAFIR519 Supervise incendiary operations during aerial
ignition • PUAFIR601 Develop and administer organisational policies,
procedures and practices • PUAFIR602 Manage the implementation of community safety
strategies • PUAFIR603 Determine origin and cause of wildfire • PUAFIR604 Determine origin and cause of structure fire • PUAFIR605 Determine origin and cause of mobile property fire • PUAFIR606 Apply principles of combustion and fire dynamics to
fire scene investigation
Companion Volume Implementation Guide 8
Version Number Release Date Comments
• PUAFIR607 Apply electrical/electronic knowledge to fire investigations
• PUAFIR608 Investigate fatal fires • PUAFIR609 Collect, record and coordinate the analysis of
physical evidence • PUAFIR610 Manage imaging and electronic data • PUAFIR611 Process and analyse fire scene data and laboratory
results • PUAFIR612 Undertake post incident analysis • PUALAW001 Protect and preserve incident scene • PUALAW002 Conduct initial investigation at incident scene • PUALAW003 Give evidence in a judicial or quasi-judicial setting • PUALAW004 Represent the organisation in a judicial or quasi-
judicial setting • PUAMAN001 Manage the organisation's public safety
responsibilities • PUAMAN002 Administer allocation of resources • PUAMAN003 Manage human resources • PUAMAN004 Manage procurement • PUAMAN005 Manage projects • PUAMAN006 Manage and facilitate change • PUAMAN007 Manage financial resources • PUAMAN008 Manage physical resources • PUAOIL202 Use basic equipment operations for oil spill
response • PUAOIL303 Apply health, safety and risk controls when working
on oiled shorelines • PUAOIL304 Use advanced equipment operations for oil spill
response • PUAOIL404 Apply decision making strategies in an oil spill
response • PUAOIL405 Apply oiled shoreline assessment strategies in an oil
spill response • PUAOIL406 Lead a team in oiled shoreline clean up • PUAOPE001 Manage the investigation function at an incident • PUAOPE002 Manage the finance function at an incident • PUAOPE003 Manage the public information function at an
incident • PUAOPE004 Manage the intelligence function at an incident • PUAOPE006 Control multi-agency emergency situations • PUAOPE007 Command organisational personnel within a multi-
agency emergency response • PUAOPE009 Navigate in an aquatic environment • PUAOPE010 Operate an automated external defibrillator in an
emergency
Companion Volume Implementation Guide 9
Version Number Release Date Comments
• PUAOPE011 Inspect property and facilities • PUAOPE012 Control a Level 1 incident • PUAOPE013 Operate communications systems and equipment • PUAOPE014 Navigate to an incident • PUAOPE015 Conduct briefings and debriefings • PUAOPE016 Manage a multi-team sector • PUAOPE017 Coordinate resources for a multi-agency incident • PUAOPE018 Control a Level 2 incident • PUAOPE019 Control a Level 3 incident • PUAOPE020 Lead a crew • PUAOPE022 Manage logistics for a complex incident • PUAOPE023 Manage operations for a Level 2 incident • PUAOPE024 Manage operations for a Level 3 incident • PUAOPE025 Manage planning for a complex incident • PUAOPE026 Provide strategic safety advice at an incident • PUAOPE027 Undertake beach safety management activities • PUAPRO001 Promote a learning environment in the workplace • PUAPRS205 Manage marketing requirements • PUASAR001 Perform land based swiftwater and floodwater
rescue and recovery • PUASAR002 Undertake swiftwater and floodwater rescue and
recovery • PUASAR003 Develop plans for deployment of a USAR team • PUASAR004 Implement and monitor USAR operation plans • PUASAR005 Review USAR team plans implemented at an
incident • PUASAR011 Search as a member of an aquatic search team • PUASAR012 Apply surf awareness and self-rescue skills • PUASAR013 Participate in an aquatic rescue operation • PUASAR014 Operate and maintain a small powercraft and
motor for rescue operations • PUASAR015 Crew small powercraft in a rescue operation • PUASAR016 Operate and maintain a personal water craft for
rescue operations • PUASAR017 Undertake advanced surf rescue • PUASAR018 Select and maintain canines to be part of a canine
search team for USAR incidents • PUASAR019 Train canines to work in a USAR environment • PUASAR020 Develop a canine search team for USAR incidents • PUASAR021 Search as part of a canine search team at USAR
incidents • PUASAR022 Participate in a rescue operation • PUASAR023 Participate in a first response urban search and
rescue Category 1 • PUASAR024 Undertake road crash rescue
Companion Volume Implementation Guide 10
Version Number Release Date Comments
• PUASAR025 Undertake confined space rescue • PUASAR026 Undertake industrial and domestic rescue • PUASAR027 Undertake land search rescue • PUASAR028 Undertake rescue from a partial structural collapse • PUASAR029 Undertake a complex transport rescue • PUASAR030 Undertake trench rescue • PUASAR031 Undertake an urban search and rescue Category 2
rescue technician • PUASAR032 Undertake vertical rescue • PUASES008 Undertake storm and water damage operations • PUASES009 Undertake inland floodboat operations • PUASES010 Plan, activate and maintain a communications
network • PUASES011 Manage emergency operations • PUASES012 Work as a team member in an emergency
operations centre • PUASES013 Undertake storm and water damage operations
performed at heights • PUASES014 Apply flood and fast moving water safety
techniques • PUASES015 Operate over-snow vehicle • PUASES016 Apply snowcraft skills when performing search
operations • PUATEA001 Work in a team • PUATEA002 Work autonomously • PUATEA003 Lead, manage and develop teams • PUATEA004 Work effectively in a public safety organisation • PUATEA005 Manage own professional performance • PUATEA006 Lead a functional unit at an incident • PUAVEH001 Drive vehicles under operational conditions • PUAWHS001 Follow defined work, health and safety policies and
procedures • PUAWHS002 Maintain safety at an incident scene • PUAWHS003 Implement and monitor organisational work,
health and safety policies, procedures and programs • PUAWHS004 Establish and maintain the work, health and safety
system
Skill Sets
• PUASS00052 Air Search Observer • PUASS00053 Alpine Search and Survival Operations • PUASS00054 Basic Rescue • PUASS00055 Basic Tree Operations • PUASS00056 Beach Operations Management • PUASS00057 Beach Safety and Risk Management • PUASS00058 Beach Team Management
Companion Volume Implementation Guide 11
Version Number Release Date Comments
• PUASS00059 Biosecurity Field Surveillance • PUASS00060 Biosecurity Infected Premises Operations • PUASS00061 Biosecurity Infected Premises Supervisor
PUASS00062 Biosecurity Movement Control • PUASS00063 Biosecurity Emergency Responder • PUASS00064 Biosecurity Emergency Response Leader • PUASS00065 Biosecurity Emergency Response Manager • PUASS00093 Biosecurity Response Public Information
Management • PUASS00066 Community Engagement • PUASS00067 Complex Prescribed Burn Officer • PUASS00068 Complex Prescribed Burn Planner • PUASS00069 Flood Response Operations • PUASS00070 Floodboat Response Operations • PUASS00071 Incident Response Crew/Team leader • PUASS00072 Land Search Team • PUASS00073 Local Prescribed Burn Assistant • PUASS00074 Local Prescribed Burn Planner • PUASS00075 Local Prescribed Burn Supervisor • PUASS00076 Oil Spill Responder • PUASS00077 Oil Spill Response Team Leader • PUASS00078 Operational Leadership • PUASS00079 Operations Centre • PUASS00080 Prescribed Burn Crew Leader • PUASS00081 Prescribed Burn Crew Member • PUASS00082 Prescribed Burn Sector Commander • PUASS00083 Road Accident Rescue • PUASS00084 SES First Aid and Safety • PUASS00085 SES Induction • PUASS00086 Simple Prescribed Burn Officer • PUASS00087 Simple Prescribed Burn Planner • PUASS00088 Storm and Water Damage Response • PUASS00089 Storm and Water Damage Response at Height • PUASS00090 Structural Collapse • PUASS00091 Tree Operations • PUASS00092 Vertical Rescue
Companion Volume Implementation Guide 12
TRAINING PACKAGES, THE AUSTRALIAN QUALIFICATIONS FRAMEWORK AND COMPETENCY STANDARDS
Training Packages
• Specify the qualifications determined by industry groups and when required, by regulatory requirements, to be most relevant for employment within the industry
• Are developed by national Industry Reference Committees (IRCs) in consultation with a range of stakeholders
• Are recommended to the Australian Industry and Skills Committee (AISC) for endorsement by the Council of Australian Governments Industry and Skills Council (COAG)
• Enable nationally recognised qualifications to be awarded through direct assessment of workplace competencies
• Encourage the development and delivery of flexible training to suit individual needs and industry requirements
• Support learning, training and assessment in a work related environment.
The title of each endorsed Training Package is unique and relates to the broad industry coverage of the Training Package.
Each Training Package has a unique national code assigned when the it is endorsed, for example PUA.
Training and assessment using nationally endorsed Training Packages must be conducted by Registered Training Organisations (RTOs) that have the qualification or specific Unit of Competency on its Scope of Registration.
New Standards for Registered Training Organisations (RTOs) 2015 came into effect on 1st April 2015 and are located on the Australian Government ComLaw website.
Information about these standards can be found at the
• Department of Employment, Skills, Small and Family Business • Australian Skills Quality Authority
Standards for Training Packages apply to the design and development of Training Packages for endorsement by the authorising body. Information about these current standards, including applicable templates, can be found at the Department of Employment, Skills, Small and family Business website Department of Employment, Skills, Small and Family Business
These templates describe mandatory and optional information that applies to Units of Competency, assessment requirements and qualifications.
SUMMARY OF THE PUA PUBLIC SAFETY TRAINING PACKAGE
The PUA Public Safety Training Package comprises
Thirty one (31) qualifications (1 new and 30 transitioned) Forty three (43) Skill Sets (24 transitioned and 9 new)
Companion Volume Implementation Guide 13
Two hundred and forty (240) Units of Competency (162 transitioned, 62 reviewed and 16 new)
Australian Qualifications Framework
The Australian Qualifications Framework (AQF) provides a comprehensive and nationally consistent framework for all qualifications in education and training in Australia. In the Vocational Education and Training (VET) sector the AQF enables national recognition of qualifications and Statements of Attainment (SoA).
Packaging Rules are defined within each qualification in all Training Packages.
Competency Standards
Competency standards are a set of benchmarks used to assess the skills and knowledge that a person must demonstrate in the workplace to be viewed as competent. Competency in the workplace is the ability to perform tasks and duties to the standard of performance expected.
Competency standards cover all aspects of workplace performance and involves
• Performing individual tasks • Managing a range of different tasks • Responding to contingencies or breakdowns • Dealing with the responsibilities of the workplace, including working with others.
Qualifications
The PUA Public Safety Training Package provides details of the Units of Competency that must be achieved to be awarded an AQF qualification.
The rules around which Units of Competency can be combined to make up a valid AQF qualification are referred to as the Packaging Rules.
The Packaging Rules must be followed to ensure the integrity of nationally recognised qualifications issued.
Codes and titles
There are mandatory conventions specified in the Standards for Training Packages for the titles and codes used in Training Packages.
Extract from Standards for Training Packages
Extract from Training Package Products Policy
The title of each endorsed Training Package qualification is unique. Qualification titles use the following sequence
Companion Volume Implementation Guide 14
• First, the qualification is identified as either Certificate I, Certificate II, Certificate III, Certificate IV, Diploma, Advanced Diploma, Graduate Certificate, or Graduate Diploma
• This is followed by the words ‘in’ for Certificates I to IV and Certificate ‘of’ for Diplomas, Advanced Diplomas and Graduate Diplomas
• Then the industry descriptor for example, warehousing • Then, if applicable, the occupational or functional stream for example, track work
Each qualification has an eight character code where the
• First three characters identify the Training Package • The first number identifies the AQF qualification level • The second and third numbers identify a qualification’s position in the sequence of
qualifications at that AQF qualification level • The fourth and fifth numbers identify the year in which the qualification was endorsed
For example: PUA41119 Certificate IV in Public Safety (Community Safety)
AQF Qualifications in the PUA Public Safety Sector Training Package
The following AQF qualifications are in the PUA Public Safety Training Package Release 1.1
Code Qualification title
AQF 2
PUA20119 Certificate II in Public Safety (Aquatic Rescue)
PUA20219 Certificate II in Public Safety (SES)
PUA20619 Certificate II in Public Safety (Firefighting and Emergency Operations)
PUA20719 Certificate II in Public Safety (Firefighting Operations)
AQF 3
PUA30319 Certificate III in Public Safety (Aquatic Search and Rescue)
PUA30419 Certificate III in Public Safety (SES Rescue)
PUA30519 Certificate III in Public Safety (SES Operations)
PUA30619 Certificate III in Public Safety (Firefighting and Emergency Operations)
PUA30719 Certificate III in Public Safety (Firefighting Operations)
PUA30819 Certificate III in Public Safety (Emergency Communications Centre Operations)
PUA30919 Certificate III in Public Safety (Biosecurity Emergency Response Operations)
PUA31419 Certificate III in Public Safety (Community Safety)
AQF 4
PUA40119 Certificate IV in Public Safety (Emergency Communications Centre Operations)
PUA40219 Certificate IV in Public Safety (SES Leadership)
PUA40319 Certificate IV in Public Safety (Firefighting Supervision)
PUA40419 Certificate IV in Public Safety (Biosecurity Emergency Response Leadership)
PUA41019 Certificate IV in Public Safety (Leadership)
PUA41119 Certificate IV in Public Safety (Community Safety)
Companion Volume Implementation Guide 15
Code Qualification title
PUA42619 Certificate IV in Public Safety (Aquatic Search and Rescue Management)
AQF 5
PUA50119 Diploma of Public Safety (Emergency Management)
PUA50219 Diploma of Public Safety (Biosecurity Emergency Response Management)
PUA50419 Diploma of Public Safety (SES Operations Management)
PUA50519 Diploma of Public Safety (Firefighting Management)
PUA50919 Diploma of Public Safety (Search and Rescue - Coordination)
PUA51019 Diploma of Public Safety (Community Safety)
AQF 6
PUA60119 Advanced Diploma of Public Safety (Emergency Management)
PUA60219 Advanced Diploma of Public Safety (Search and Rescue - Management)
PUA60519 Advanced Diploma of Public Safety (Firefighting Management)
PUA60719 Advanced Diploma of Public Safety (Community Safety)
PUA60919 Advanced Diploma of Public Safety (Fire Investigation)
AQF 8
PUA80119 Graduate Diploma of Crisis Leadership
Skill Sets
Codes
Skill Sets are composed of a single or combination of Units of Competency from an endorsed Training Package that links to a licensing or regulatory requirement or a defined industry need.
Source: Training Package Products Policy
A Skill Set is awarded with the issuing of a Statement of Attainment (SoA).
Each Skill Set has a code that is issued by Australian Industry Standards (AIS) where the
• First three characters identify the Training Package • The next two characters indicate that it is a Skill Set • The numbers identify the Skill Set’s position in the sequence of Skill Sets
For example: PUASS00069 Flood Response Operations
Companion Volume Implementation Guide 16
Skill Sets in the PUA Public Safety Training Package
The following Skill Sets are in the PUA Public Safety Training Package Release 1.1
Code Title PUASS00052 Air search observer
PUASS00053 Alpine search and survival operations
PUASS00054 Basic rescue
PUASS00055 Basic tree operations
PUASS00056 Beach operations management
PUASS00057 Beach safety and risk management
PUASS00058 Beach team management
PUASS00059 Biosecurity field surveillance
PUASS00060 Biosecurity infected premises operations
PUASS00061 Biosecurity infected premises supervisor
PUASS00062 Biosecurity movement control
PUASS00063 Biosecurity emergency responder
PUASS00064 Biosecurity emergency response leader
PUASS00065 Biosecurity emergency response manager
PUASS00093 Biosecurity response public information management
PUASS00066 Community engagement
PUASS00067 Complex prescribed burn officer
PUASS00068 Complex prescribed burn planner
PUASS00069 Flood response operations
PUASS00070 Floodboat response operations
PUASS00071 Incident response crew/team leader
PUASS00072 Land search team
PUASS00073 Local prescribed burn assistant
PUASS00074 Local prescribed burn planner
PUASS00075 Local prescribed burn supervisor
PUASS00076 Oil spill responder
PUASS00077 Oil spill response team leader
PUASS00078 Operational leadership
PUASS00079 Operations centre
PUASS00080 Prescribed burn crew leader
PUASS00081 Prescribed burn crew member
PUASS00082 Prescribed burn sector commander
PUASS00083 Road accident rescue
Companion Volume Implementation Guide 17
Code Title PUASS00084 SES first aid and safety
PUASS00085 SES induction
PUASS00086 Simple prescribed burn officer
PUASS00087 Simple prescribed burn planner
PUASS00088 Storm and water damage response
PUASS00089 Storm and water damage response at height
PUASS00090 Structural collapse
PUASS00091 Tree operations
PUASS00092 Vertical rescue
PUASS00093 Biosecurity Response Public Information Management
Units of Competency
Codes and titles
Units of Competency are nationally endorsed statements about the skills and knowledge required for effective performance in the workplace. They outline work outcomes as agreed by industry and defined by regulatory requirements.
As such, they identify the skills and knowledge as outcomes that contribute to the whole job function − they do not describe how to perform a role.
Each Unit of Competency outlines a specific work activity, the range of conditions under which the activity is conducted and the foundation skills essential to performance.
The same Unit of Competency i.e. specific work activity can be relevant across a range of AQF qualification levels. It is important to check the packaging rules in qualifications to establish how Units of Competency apply.
Extract from Standards for Training Packages
Extract from Training Package Products Policy
Codes are assigned to Units of Competency when the Training Package is endorsed or when new Units of Competency are added to an existing endorsed Training Package.
Each Unit of Competency has a specific character code where the
• First three characters identify the Training Package
Companion Volume Implementation Guide 18
• The next characters indicate the competency field. In the PUA Public Safety Sector Training Package the characters FIR, PS, SES, ECCO, EMR, BIO and SAR categorise Fire, Public Safety, State Emergency Services, Emergency Centre Communications, Emergency Risk Management, Biosecurity and Search and Rescue.
• The numbers identify a unit’s position in the sequence of units in the competency field in the Training Package. For example: PUAEMR023 Assess emergency risk
Assessment Requirements
Each Unit of Competency has its own assessment requirements that identify
• Performance evidence • Knowledge evidence • Assessment conditions
The same code is used for the Unit of Competency and its associated assessment requirements.
Units of Competency in the PUA Public Safety Training Package
The following Units of Competency are in the PUA Public Safety Training Package Release 1.1
Code Unit of competency
PUAAMS001 Work in an aviation environment
PUAAMS002 Search as a member of an air search team
PUAAMS003 Conduct stores dropping operations
PUAAMS006 Coordinate search and rescue resources
PUAAMS007 Coordinate search and rescue operations
PUAAMS008 Manage search and rescue operations
PUABIO001 Conduct planning in a biosecurity emergency response
PUACOM001 Communicate in the workplace
PUACOM002 Provide services to clients
PUACOM003 Manage information
PUACOM004 Manage organisational communication strategies
PUACOM005 Foster a positive organisational image in the community
PUACOM006 Plan and conduct a public awareness program
PUACOM007 Liaise with other organisations
PUACOM008 Develop and organise public safety awareness programs
PUACOM009 Manage media requirements at major incident
PUACOM010 Promote the organisation's mission and services
PUACOM011 Develop community awareness networks
PUACOM012 Liaise with media at a local level
PUACOM013 Administer a local public safety group
Companion Volume Implementation Guide 19
Code Unit of competency
PUACOM014 Contribute to community safety
PUACOM015 Conduct community safety activities
PUAECL001 Evaluate societal threats, uncertainty and surprise
PUAECL002 Lead and manage programs that develop resilience
PUAECL003 Deliver value in crisis
PUAECL004 Lead in a crisis
PUAECL005 Support communities for crisis
PUAECL006 Recognise personal effectiveness in a crisis
PUAECL007 Define crisis context
PUAECO001 Operate telephony systems
PUAECO002 Process emergency incident calls and enquiries
PUAECO003 Operate and control radio networks
PUAECO004 Operate computer aided dispatch system
PUAECO005 Dispatch resources from within an emergency communications centre
PUAECO006 Read and interpret maps
PUAECO007 Respond to and maintain monitored automatic notification system
PUAECO008 Receive and action notification of uncontrolled hazardous materials situations
PUAECO009 Coordinate emergency communications centre operations
PUAECO010 Maintain standards of emergency service delivery
PUAECO011 Support logistics in the field
PUAEME001 Provide emergency care
PUAEME002 Manage injuries at emergency incident
PUAEME003 Administer oxygen in an emergency
PUAEME004 Provide emergency care for suspected spinal injury
PUAEME005 Provide pain management
PUAEMR001 Establish context for emergency risk assessment
PUAEMR002 Assess emergency risk
PUAEMR003 Develop treatment options for emergency risk
PUAEMR004 Manage risk treatment implementation
PUAEMR005 Treat operational risk
PUAEMR006 Assess operational risk
PUAEMR007 Develop emergency management plans
PUAEMR008 Contribute to an emergency risk management process
PUAEMR009 Facilitate emergency risk assessment
PUAEMR010 Plan and implement a treatment measure
PUAEMR011 Manage and evaluate emergency management exercises
PUAEMR012 Determine treatment options
Companion Volume Implementation Guide 20
Code Unit of competency
PUAEMR013 Design emergency management exercises
PUAEMR014 Deliver recovery services
PUAEMR015 Establish and manage a recovery centre
PUAEMR016 Facilitate community involvement in recovery
PUAEMR017 Manage recovery functions and services
PUAEMR018 Work in an emergency management context
PUAEMR021 Facilitate emergency planning processes
PUAEQU001 Prepare, maintain and test response equipment
PUAFER001 Identify, prevent and report potential facility emergency situations
PUAFER002 Ensure facility emergency prevention procedures, systems and processes are implemented
PUAFER003 Manage and monitor facility emergency procedures, equipment and other resources
PUAFER004 Respond to facility emergencies
PUAFER005 Operate as part of an emergency control organisation
PUAFER006 Lead an emergency control organisation
PUAFER007 Manage an emergency control organisation
PUAFER008 Confine small emergencies in a facility
PUAFER009 Participate as a member of a facility emergency response team
PUAFER010 Lead a facility emergency response team
PUAFER011 Manage facility emergency response teams
PUAFIR201 Assist with prescribed burning
PUAFIR202 Use Class A foam in wildfire operations and non-structural applications
PUAFIR203 Respond to urban fire
PUAFIR204 Respond to wildfire
PUAFIR205 Respond to aviation incident (specialist)
PUAFIR206 Check installed fire safety systems
PUAFIR207 Operate breathing apparatus open circuit
PUAFIR208 Participate in community safety activities
PUAFIR209 Work safely around aircraft
PUAFIR210 Prevent injury
PUAFIR211 Undertake hover-exit operations from helicopter
PUAFIR212 Rappel from helicopter
PUAFIR219 Undertake helicopter winch operations
PUAFIR220 Respond to isolated structure fire
PUAFIR301 Undertake community safety activities
PUAFIR302 Suppress urban fire
Companion Volume Implementation Guide 21
Code Unit of competency
PUAFIR303 Suppress wildfire
PUAFIR304 Respond to marine emergencies
PUAFIR305 Respond to aviation incidents (general)
PUAFIR306 Identify, detect and monitor hazardous materials at an incident
PUAFIR307 Operate aerial appliance
PUAFIR308 Employ personal protection at a hazardous materials incident
PUAFIR309 Operate pumps
PUAFIR310 Operate specialist appliance
PUAFIR311 Dispatch rappel personnel and equipment from a helicopter
PUAFIR312 Operate aerial ignition equipment in an aircraft
PUAFIR313 Operate aviation support equipment
PUAFIR314 Utilise installed fire safety systems
PUAFIR315 Navigate from an aircraft
PUAFIR323 Take local weather observations
PUAFIR324 Render hazardous materials incidents safe
PUAFIR325 Operate heavy plant in fire control operations
PUAFIR326 Push trees with machines in forest fire control operations
PUAFIR401 Obtain incident intelligence
PUAFIR402 Conduct simple prescribed burns
PUAFIR403 Assess building plans
PUAFIR404 Inspect dangerous goods facilities
PUAFIR405 Collect, analyse and provide regulatory information
PUAFIR406 Develop simple prescribed burn plans
PUAFIR407 Interpret and analyse fire weather information
PUAFIR408 Plan aircraft operations
PUAFIR409 Develop air attack strategies
PUAFIR410 Provide safety advice at a rural/land management incident
PUAFIR411 Provide safety advice at an urban incident
PUAFIR417 Supervise machinery use in wildfire operations
PUAFIR418 Supervise specialist response to aviation accidents and incidents
PUAFIR501 Conduct fire investigation and analysis activities
PUAFIR502 Develop incident control strategies
PUAFIR503 Coordinate human resource management activities
PUAFIR504 Assist with formulation and implementation of plans and policies
PUAFIR505 Administer cost centre's financial resources
PUAFIR506 Conduct complex prescribed burns
PUAFIR507 Inspect building fire safety systems
Companion Volume Implementation Guide 22
Code Unit of competency
PUAFIR508 Develop and analyse the behaviour and suppression options for a wildfire
PUAFIR509 Implement prevention strategies
PUAFIR510 Inspect for legislative compliance
PUAFIR515 Develop complex prescribed burn plans
PUAFIR516 Assess and evaluate a facility's fire and incident safety management systems
PUAFIR517 Conduct an inspection of a performance based design building
PUAFIR518 Conduct and record a bushfire attack level (BAL) assessment
PUAFIR519 Supervise incendiary operations during aerial ignition
PUAFIR601 Develop and administer organisational policies, procedures and practices
PUAFIR602 Manage the implementation of community safety strategies
PUAFIR603 Determine origin and cause of wildfire
PUAFIR604 Determine origin and cause of structure fire
PUAFIR605 Determine origin and cause of mobile property fire
PUAFIR606 Apply principles of combustion and fire dynamics to fire scene investigation
PUAFIR607 Apply electrical/electronic knowledge to fire investigations
PUAFIR608 Investigate fatal fires
PUAFIR609 Collect, record and coordinate the analysis of physical evidence
PUAFIR610 Manage imaging and electronic data
PUAFIR611 Process and analyse fire scene data and laboratory results
PUAFIR612 Undertake post incident analysis
PUALAW001 Protect and preserve incident scene
PUALAW002 Conduct initial investigation at incident scene
PUALAW003 Give evidence in a judicial or quasi-judicial setting
PUALAW004 Represent the organisation in a judicial or quasi-judicial setting
PUAMAN001 Manage the organisation's public safety responsibilities
PUAMAN002 Administer allocation of resources
PUAMAN003 Manage human resources
PUAMAN004 Manage procurement
PUAMAN005 Manage projects
PUAMAN006 Manage and facilitate change
PUAMAN007 Manage financial resources
PUAMAN008 Manage physical resources
PUAOIL202 Use basic equipment operations for oil spill response
PUAOIL303 Apply health, safety and risk controls when working on oiled shorelines
PUAOIL304 Use advanced equipment operations for oil spill response
PUAOIL404 Apply decision making strategies in an oil spill response
PUAOIL405 Apply oiled shoreline assessment strategies in an oil spill response
Companion Volume Implementation Guide 23
Code Unit of competency
PUAOIL406 Lead a team in oiled shoreline clean up
PUAOPE001 Manage the investigation function at an incident
PUAOPE002 Manage the finance function at an incident
PUAOPE003 Manage the public information function at an incident
PUAOPE004 Manage the intelligence function at an incident
PUAOPE006 Control multi-agency emergency situations
PUAOPE007 Command organisational personnel within a multi-agency emergency response
PUAOPE009 Navigate in an aquatic environment
PUAOPE010 Operate an automated external defibrillator in an emergency
PUAOPE011 Inspect property and facilities
PUAOPE012 Control a Level 1 incident
PUAOPE013 Operate communications systems and equipment
PUAOPE014 Navigate to an incident
PUAOPE015 Conduct briefings and debriefings
PUAOPE016 Manage a multi-team sector
PUAOPE017 Coordinate resources for a multi-agency incident
PUAOPE018 Control a Level 2 incident
PUAOPE019 Control a Level 3 incident
PUAOPE020 Lead a crew
PUAOPE022 Manage logistics for a complex incident
PUAOPE023 Manage operations for a Level 2 incident
PUAOPE024 Manage operations for a Level 3 incident
PUAOPE025 Manage planning for a complex incident
PUAOPE026 Provide strategic safety advice at an incident
PUAOPE027 Undertake beach safety management activities
PUAPRO001 Promote a learning environment in the workplace
PUAPRS205 Manage marketing requirements
PUASAR001 Perform land based swiftwater and floodwater rescue and recovery
PUASAR002 Undertake swiftwater and floodwater rescue and recovery
PUASAR003 Develop plans for deployment of a USAR team
PUASAR004 Implement and monitor USAR operation plans
PUASAR005 Review USAR team plans implemented at an incident
PUASAR011 Search as a member of an aquatic search team
PUASAR012 Apply surf awareness and self-rescue skills
PUASAR013 Participate in an aquatic rescue operation
PUASAR014 Operate and maintain a small powercraft and motor for rescue operations
Companion Volume Implementation Guide 24
Code Unit of competency
PUASAR015 Crew small powercraft in a rescue operation
PUASAR016 Operate and maintain a personal water craft for rescue operations
PUASAR017 Undertake advanced surf rescue
PUASAR018 Select and maintain canines to be part of a canine search team for USAR incidents
PUASAR019 Train canines to work in a USAR environment
PUASAR020 Develop a canine search team for USAR incidents
PUASAR021 Search as part of a canine search team at USAR incidents
PUASAR022 Participate in a rescue operation
PUASAR023 Participate in a first response urban search and rescue Category 1
PUASAR024 Undertake road crash rescue
PUASAR025 Undertake confined space rescue
PUASAR026 Undertake industrial and domestic rescue
PUASAR027 Undertake land search rescue
PUASAR028 Undertake rescue from a partial structural collapse
PUASAR029 Undertake a complex transport rescue
PUASAR030 Undertake trench rescue
PUASAR031 Undertake an urban search and rescue Category 2 rescue technician
PUASAR032 Undertake vertical rescue
PUASES008 Undertake storm and water damage operations
PUASES009 Undertake inland floodboat operations
PUASES010 Plan, activate and maintain a communications network
PUASES011 Manage emergency operations
PUASES012 Work as a team member in an emergency operations centre
PUASES013 Undertake storm and water damage operations performed at heights
PUASES014 Apply flood and fast moving water safety techniques
PUASES015 Operate over-snow vehicle
PUASES016 Apply snowcraft skills when performing search operations
PUATEA001 Work in a team
PUATEA002 Work autonomously
PUATEA003 Lead, manage and develop teams
PUATEA004 Work effectively in a public safety organisation
PUATEA005 Manage own professional performance
PUATEA006 Lead a functional unit at an incident
PUAVEH001 Drive vehicles under operational conditions
PUAWHS001 Follow defined work, health and safety policies and procedures
PUAWHS002 Maintain safety at an incident scene
Companion Volume Implementation Guide 25
Code Unit of competency
PUAWHS003 Implement and monitor organisational work, health and safety policies, procedures and programs
PUAWHS004 Establish and maintain the work, health and safety system
Qualification mapping Mapping information for Qualifications can be found in the PUA Public Safety Training Package Companion Volume Implementation Guide (CVIG) Mapping Information Attachments A–C spreadsheet.
Skill Sets mapping
Mapping information for Skill Sets can be found in the PUA Public Safety Training Package CVIG Mapping Information Attachments A–C spreadsheet.
Units of Competency mapping
Mapping information for Units of Competency can be found in the PUA Public Safety Training Package CVIG Mapping Information Attachments A–C spreadsheet.
PREREQUISITE UNITS OF COMPETENCY
*It should be noted that some of the prerequisite units listed have their own prerequisites
Code Title Prerequisites PUACOM005 Foster a positive
organisational image in the community
∟ PUATEA004 Work effectively in a public safety organisation
PUACOM006 Plan and conduct a public awareness program
∟ PUACOM005 Foster a positive organisational image in the community
PUACOM007 Liaise with other organisations
∟ PUACOM005 Foster a positive organisational image in the community
PUACOM008 Develop and organise public safety awareness programs
∟ PUACOM006 Plan and conduct a public awareness program
PUACOM010 Promote the organisation's mission and services
∟ PUACOM007 Liaise with other organisations
PUACOM011 Develop community awareness networks
∟ PUAFIR301 Undertake community safety activities
PUACOM015 Conduct community safety activities
∟ PUATEA004 Work effectively in a public safety organisation
PUAEME002 Manage injuries at emergency incident
∟ PUAEME001 Provide emergency care
PUAEME003 Administer oxygen in an emergency
∟ PUAEME001 Provide emergency care
PUAEME004 Provide emergency care for suspected spinal injury
∟ HLTAID003 Provide first aid
PUAEME005 Provide pain management ∟ HLTAID003 Provide first aid
PUAEMR002 Assess emergency risk ∟ PUAEMR001 Establish context for emergency risk assessment
Companion Volume Implementation Guide 26
Code Title Prerequisites PUAEMR005 Treat operational risk ∟ PUAEMR027 Assess operational risk
PUAEMR012 Determine treatment options
∟ PUAEMR008 Contribute to an emergency risk management process ∟ PUAEMR009 Facilitate emergency risk assessment
PUAEQU001 Prepare, maintain and test response equipment
∟ PUAFIR210 Prevent injury
PUAFER006 Lead an emergency control organisation
∟ PUAFER005 Operate as part of an emergency control organisation
PUAFER010 Lead a facility emergency response team
∟ PUAFER009 Participate as a member of a facility emergency initial response team
PUAFIR201 Assist with prescribed burning
∟ PUAFIR210 Prevent injury
PUAFIR202 Use Class A foam in wildfire operations and non-structural applications
∟ PUAFIR204 Respond to wildfire
PUAFIR203 Respond to urban fire ∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR204 Respond to wildfire ∟ PUAFIR210 Prevent injury
PUAFIR205 Respond to aviation incident (specialist)
∟ PUAFIR203 Respond to urban fire
PUAFIR207 Operate breathing apparatus open circuit
∟ PUAFIR210 Prevent injury
PUAFIR211 Undertake hover-exit operations from helicopter
∟ PUAFIR209 Work safely around aircraft
PUAFIR212 Rappel from helicopter ∟ PUAFIR209 Work safely around aircraft
PUAFIR219 Undertake helicopter winch operations
∟ PUAFIR209 Work safely around aircraft
PUAFIR220 Respond to isolated structure fire
∟ PUAFIR210 Prevent injury
PUAFIR302 Suppress urban fire ∟ HLTAID003 Provide first aid ∟ PUAFIR203 Respond to urban fire
PUAFIR303 Suppress wildfire ∟ PUAFIR204 Respond to wildfire
PUAFIR304 Respond to marine emergencies
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR305 Respond to aviation incidents (general)
One of the following: ∟ PUAFIR220 Respond to isolated structure fire ∟ PUAFIR203 Respond to urban fire
PUAFIR306 Identify, detect and monitor hazardous materials at an incident
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR307 Operate aerial appliance ∟ PUAEQU001 Prepare, maintain and test response equipment ∟ PUAFIR210 Prevent injury ∟ PUAVEH001 Drive vehicles under operational conditions
PUAFIR308 Employ personal protection at a hazardous materials incident
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR309 Operate pumps ∟ PUAEQU001 Prepare, maintain and test response equipment One of the following:
Companion Volume Implementation Guide 27
Code Title Prerequisites ∟ PUAFIR203 Respond to urban fire ∟ PUAFIR220 Respond to isolated structure fire ∟ PUAFIR204 Respond to wildfire ∟ PUAFIR205 Respond to aviation incident (specialist)
PUAFIR311 Dispatch rappel personnel and equipment from a helicopter
∟ PUAFIR212 Rappel from helicopter
PUAFIR312 Operate aerial ignition equipment in an aircraft
∟ PUAFIR209 Work safely around aircraft
PUAFIR313 Operate aviation support equipment
∟ PUAFIR209 Work safely around aircraft
PUAFIR314 Utilise installed fire safety systems
∟ PUAFIR206 Check installed fire safety systems
PUAFIR315 Navigate from an aircraft ∟ PUAFIR209 Work safely around aircraft
PUAFIR324 Render hazardous materials incidents safe
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR402 Conduct simple prescribed burns
∟ PUAFIR303 Suppress wildfire
PUAFIR403 Assess building plans ∟ PUAFIR314 Utilise installed fire safety systems
PUAFIR404 Inspect dangerous goods facilities
∟ PUAFIR403 Assess building plans
PUAFIR406 Develop simple prescribed burn plans
∟ PUAFIR303 Suppress wildfire
PUAFIR408 Plan aircraft operations ∟ PUAFIR209 Work safely around aircraft ∟ PUAOPE013 Operate communications systems and equipment
PUAFIR409 Develop air attack strategies ∟ PUAFIR408 Plan aircraft operations ∟ PUAOPE013 Operate communications systems and equipment
PUAFIR417 Supervise machinery use in wildfire operations
∟ PUAFIR303 Suppress wildfire
PUAFIR418 Supervise specialist response to aviation accidents and incidents
∟ PUAFIR205 Respond to aviation incident (specialist)
PUAFIR501 Conduct fire investigation and analysis activities
∟ PUALAW001 Protect and preserve incident scene
PUAFIR506 Conduct complex prescribed burns
∟ PUAFIR303 Suppress wildfire
PUAFIR507 Inspect building fire safety systems
∟ PUAFIR302 Suppress urban fire ∟ PUAFIR314 Utilise installed fire safety systems
PUAFIR515 Develop complex prescribed burn plans
∟ PUAFIR303 Suppress wildfire
PUAFIR516 Assess and evaluate a facility's fire and incident safety management systems
∟ PUAFIR404 Inspect dangerous goods facilities
PUAFIR517 Conduct an inspection of a performance based design building
∟ PUAFIR403 Assess building plans ∟ PUAFIR507 Inspect building fire safety systems
PUAFIR519 Supervise incendiary operations during aerial ignition
∟ PUAOPE020 Lead a crew ∟ PUAOPE016 Manage a multi-team sector ∟ PUAFIR303 Suppress wildfire
Companion Volume Implementation Guide 28
Code Title Prerequisites ∟ PUAOPE015 Conduct briefings and debriefings ∟ PUAFIR209 Work safely around aircraft ∟ PUAOPE013 Operate communications systems and equipment ∟ PUAFIR315 Navigate from an aircraft ∟ PUAFIR401 Obtain incident intelligence ∟ PUAFIR408 Plan aircraft operations
PUAFIR601 Develop and administer organisational policies, procedures and practices
∟ PUAFIR504 Assist with the formulation and implementation of plans and policies
PUAFIR602 Manage the implementation of community safety strategies
∟ PUAFIR509 Implement prevention strategies
PUAFIR603 Determine origin and cause of wildfire
∟ PUAFIR303 Suppress wildfire ∟ PUALAW001 Protect and preserve incident scene ∟ PUALAW002 Conduct initial investigation at incident scene
PUAFIR604 Determine origin and cause of structure fire
∟ PUAFIR302 Suppress urban fire ∟ PUALAW001 Protect and preserve incident scene ∟ PUALAW002 Conduct initial investigation at incident scene
PUAFIR605 Determine origin and cause of mobile property fire
∟ PUALAW001 Protect and preserve incident scene ∟ PUALAW002 Conduct initial investigation at incident scene
PUAFIR607 Apply electrical or electronic knowledge to fire investigations
∟ PUAFIR605 Determine origin and cause of mobile property fire ∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence One of the following: ∟ PUAFIR603 Determine origin and cause of wildfire ∟ PUAFIR604A Determine origin and cause of structure fire
PUAFIR608 Investigate fatal fires ∟ PUAFIR605 Determine origin and cause of mobile property fire ∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence
One of the following: ∟ PUAFIR603 Determine origin and cause of wildfire ∟ PUAFIR604 Determine origin and cause of structure fire
PUAFIR609 Collect, record and coordinate the analysis of physical evidence
∟ PUALAW001 Protect and preserve incident scene
PUAFIR611 Process and analyse fire scene data and laboratory results
∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence
PUAFIR612 Undertake post incident analysis
∟ CPPSEC3028A Compile investigative report ∟ PUAFIR605 Determine origin and cause of mobile property fire
Companion Volume Implementation Guide 29
Code Title Prerequisites One of the following: ∟ PUAFIR603 Determine origin and cause of wildfire ∟ PUAFIR604 Determine origin and cause of structure fire
PUAMAN003 Manage human resources ∟ PUAFIR503 Coordinate human resource management activities
PUAMAN004 Manage procurement ∟ PUAMAN002 Administer work group resources
PUAMAN005 Manage projects ∟ PUATEA003 Lead, manage and develop teams
PUAMAN007 Manage financial resources ∟ PUAFIR505 Administer cost centre's financial resources
PUAMAN008 Manage physical resources ∟ PUAMAN002 Administer work group resources
PUAOPE006 Control multi-agency emergency situations
∟ PUAOPE007 Command organisational personnel within a multi-agency emergency response
∟ PUAOPE016 Manage a multi team response
PUAOPE007 Command organisational personnel within a multi-agency emergency response
∟ PUAOPE012 Control a Level 1 incident ∟ PUAOPE015 Conduct briefings and debriefings
PUAOPE010 Operate an automated external defibrillator in an emergency
∟ HLTAID003 Provide basic first aid
PUAOPE012 Control a Level 1 incident One of the following: ∟ PUAFIR302 Suppress urban fire ∟ PUAFIR303 Suppress wildfire
PUAOPE016 Manage a multi-team sector One of the following: ∟ PUAFIR302 Suppress urban fire ∟ PUAFIR303 Suppress wildfire
PUAOPE018 Control a Level 2 incident ∟ PUAOPE012 Control a Level 1 incident PUAOPE019 Control a Level 3 incident ∟ PUAOPE018 Control a Level 2 incident PUAOPE022 Manage logistics for a
complex incident ∟ PUAOPE015 Conduct briefing and debriefings
PUAOPE023 Manage operations for a Level 2 incident
∟ PUAOPE015 Conduct briefing and debriefings ∟ PUAOPE016 Manage a multi-team sector
PUAOPE024 Manage operations for a Level 3 incident
∟ PUAOPE023 Manage operations for a Level 2 incident
PUAOPE025 Manage planning for a complex incident
∟ PUAFIR502 Develop incident control strategies ∟ PUAOPE015 Conduct briefings and debriefings
PUASAR001 Perform land based swiftwater and floodwater rescue and recovery
∟ HLTAID003 Provide first aid
PUASAR002 Undertake swiftwater and floodwater rescue and recovery
∟ PUASAR001 Perform land based swiftwater and floodwater rescue and recovery
PUASAR003 Develop plans for deployment of a USAR team
∟ PUACOM007 Liaise with other organisations ∟ PUACOM012 Liaise with media at a local level
Companion Volume Implementation Guide 30
Code Title Prerequisites ∟ PUAEMR002 Assess emergency risk ∟ PUAMAN007 Manage financial resources ∟ PUAOPE015 Conduct briefings and debriefings
PUASAR004 Implement and monitor USAR operation plans
∟ PUASAR003 Develop plans for deployment of a USAR team
PUASAR005 Review USAR team plans implemented at an incident
∟ PUASAR003 Develop plans for deployment of a USAR team ∟ PUASAR004 Implement and monitor USAR team plans
PUASAR017 Undertake advanced surf rescue
∟ PUACOM001 Communicate in the workplace ∟ PUASAR012 Apply surf awareness and self-rescue skills ∟ PUASAR013 Participate in an aquatic rescue operation
PUASAR020 Develop a canine search team for USAR incidents
∟ PUASAR018 Select and maintain canines to be part of a canine search team for USAR incidents ∟ PUASAR019 Train canines to work in a USAR environment ∟ PUASAR023 Participate in a first response urban search and rescue Category 1
PUASAR021 Search as part of a canine search team at USAR incidents
∟ PUASAR020 Develop a canine search team for USAR incidents
PUASAR022 Participate in a rescue operation
∟ HLTAID003 Provide basic first aid
PUASAR023 Participate in a first response urban search and rescue Category 1
∟ HLTAID003 Provide basic first aid
PUASAR024 Undertake road crash rescue
∟ HLTAID003 Provide basic first aid ∟ PUASAR022 Participate in a rescue operation
PUASAR025 Undertake confined space rescue
∟ PUAFIR316 Identify, detect and monitor hazardous materials at an incident ∟ PUASAR022 Participate in a rescue operation
PUASAR027 Undertake land search rescue
∟ PUAFIR210 Prevent injury
PUASAR028 Undertake rescue from a partial structural collapse
∟ PUASAR023 Participate in a first response urban search and rescue Category 1
PUASAR029 Undertake a complex transport rescue
∟ HLTAID003 Provide first aid
PUASAR030 Undertake trench rescue ∟ PUASAR022 Participate in a rescue operation PUASAR031 Undertake an urban search
and rescue Category 2 rescue technician
∟ PUASAR023 Participate in a first response urban search and rescue Category 1
PUASAR032 Undertake vertical rescue ∟ PUASAR022A Participate in a rescue operation PUASES010 Plan, activate and maintain a
communications network ∟ PUAOPE013 Operate communications systems and equipment
PUASES013 Undertake storm and water damage operations performed at heights
∟ PUASES008 Undertake storm and water damage operations
PUASES014 Apply flood and fast moving water safety techniques
∟ HLTAID003 Provide first aid
Companion Volume Implementation Guide 31
Code Title Prerequisites PUATEA002 Work autonomously ∟ PUATEA001 Work in a team PUATEA003 Lead, manage and develop
teams ∟ PUATEA002 Work autonomously
PUAWHS002 Maintain safety at an incident scene
∟ PUAFIR210 Prevent Injury
IMPORTED UNITS AND THEIR PREREQUISITE UNITS
The PUA Public Safety Training Package includes imported Units of Competency from other Training Packages.
For up to date releases of imported units and to check any special conditions that may apply in the assessment requirements please access the national training website https://training.gov.au/
Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.
Code Title
AHCBER301 Work effectively in an emergency disease or plant pest response
AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises
AHCBER304 Carry out movement and security procedures
AHCBER401 Plan and supervise control activities on infected premises
AHCBER402 Carry out field surveillance for a specific emergency disease or plant pest
AHCBER501 Manage active operational emergency disease or plant pest sites
AHCBER502 Manage the implementation of an emergency disease or plant pest control program
AHCBER601 Plan and oversee an emergency disease or plant pest control program
AHCBIO202 Follow site quarantine procedures
AHCBIO302 Identify and report unusual disease or plant pest signs
AHCCCF406 Facilitate ongoing group development
AHCCCF413 Service committees
AHCCCF505 Contribute to regional planning process
AHCILM506 Operate within community cultures and goals
AHCMOM213 Operate and maintain chainsaws
AHCNAR302 Collect and preserve biological samples
AHCPMG510 Develop a pest survey strategy
BSBADV507 Develop a media plan
BSBADV602 Develop an advertising campaign
Companion Volume Implementation Guide 32
Code Title
BSBADV603 Manage advertising production
BSBADV604 Execute an advertising campaign
BSBADV605 Evaluate campaign effectiveness
BSBCMM401 Make a presentation
BSBCON401 Work effectively in a business continuity context
BSBCON601 Develop and maintain business continuity plans
BSBCUE203 Conduct customer engagement
BSBCUE301 Use multiple information systems
BSBCUE307 Work effectively in customer engagement
BSBCUS501 Manage quality customer service
BSBFLM312 Contribute to team effectiveness
BSBINM501 Manage an information or knowledge management system
BSBINN502 Build and sustain an innovative work environment
BSBINN801 Lead innovative thinking and practice
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBLDR801 Lead personal and strategic transformation
BSBLDR802 Lead the strategic planning process for an organisation
BSBLDR803 Develop and cultivate collaborative partnerships and relationships
BSBLDR805 Lead and influence change
BSBLDR806 Lead and influence ethical practice
BSBLED501 Develop a workplace learning environment
BSBMGT401 Show leadership in the workplace
BSBMGT402 Implement operational plan
BSBMGT403 Implement continuous improvement
BSBMGT502 Manage people performance
BSBMGT803 Use financial and economic information for strategic decision making
BSBMKG401 Profile the market
BSBPMG418 Apply project stakeholder engagement techniques
BSBPMG519 Manage project stakeholder engagement
BSBREL402 Build client relationships and business networks
BSBRES801 Initiate and lead applied research
BSBWHS301 Maintain workplace safety
Companion Volume Implementation Guide 33
Code Title
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBWHS303 Participate in WHS hazard identification, risk assessment and risk control
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWHS402 Assist with compliance with WHS laws
BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes
BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control
BSBWHS406 Assist with responding to incidents
BSBWHS501 Ensure a safe workplace
BSBWHS507 Contribute to managing WHS information systems
BSBWHS510 Contribute to implementing emergency procedures
BSBWHS604 Evaluate the WHS performance of organisations
BSBWOR201 Manage personal stress in the workplace
BSBWOR203 Work effectively with others
CHCCDE001 Support participative planning processes
CHCCDE004 Implement participation and engagement strategies
CHCDFV003 Promote community awareness of domestic and family violence
CHCGRP001 Support group activities
CHCGRP002 Plan and conduct group activities
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCYTH009 Support youth programs
CPCMCM8001 Plan and manage complex projects
CPPSEC3028A Compile investigative report
CPPSIS3011 Produce basic maps
CPPSIS3015 Collect basic surveying data
CPPSIS4026 Digitally enhance and process image data
CPPSIS4035 Apply GIS software to solve spatial data problems
DEFFOR005 Compile and submit electronic media forensic documentation
FWPCOT2236 Fall trees manually (basic)
FWPCOT2237 Maintain chainsaws
FWPCOT2239 Trim and cut felled trees
FWPCOT3259 Operate a four-wheel drive on unsealed roads
FWPFGM3212 Fall trees manually (intermediate)
Companion Volume Implementation Guide 34
Code Title
FWPFGM3213 Fall trees manually (advanced)
FWPFGM3215 Perform complex 4x4 operations
HLTAID002 Provide basic emergency life support
HLTAID003 Provide first aid
HLTAID005 Provide first aid in remote situations
HLTAID006 Provide advanced first aid
HLTAID007 Provide advanced resuscitation
HLTWHS006 Manage personal stressors in the work environment
ICTICT103 Use, communicate and search securely on the internet
ICTICT203 Operate application software packages
LGACOM502B Devise and conduct community consultations
LGAEHRH604B Develop and implement environmental health education promotion and awareness strategies
LGAEHRR504C Implement public environmental health education programs
LGAPLEM403A Attend requests for building and planning information and advice
LGAPLEM404A Prepare and present geographic information systems data
LGAPLEM501A Achieve an efficient and sustainable use of natural resources
LGAPLEM506A Improve community knowledge and skills in environmental management practices
LGAPLEM606B Develop ecologically sustainable land management systems
MARF006 Observe personal safety and social responsibility
MARF008 Prevent and fight fires on board a vessel
MARF029 Meet work, health and safety requirements
MARK008 Manoeuvre a vessel up to 24 metres within near coastal waters
NWPGEN006 Implement and manage environmental management policies
PMAWHS214 Undertake helicopter safety and escape
POLFOR021 Use and maintain specialist forensic equipment
PSPGEN038 Identify and treat risks
PSPGEN057 Develop and use political nous
PSPGEN071 Prepare high level written communication
PSPGEN075 Build and maintain community relationships
PSPGEN083 Manage public affairs
PSPPCY001 Contribute to policy development
PSPREG004 Promote client compliance
PSPREG005 Assess compliance
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Code Title
PSPREG012 Gather information through interviews
PSPREG027 Manage regulatory compliance
PSPREG028 Evaluate regulatory compliance
SISCAQU001 Test pool water quality
SISCAQU002 Perform basic water rescues
SISCAQU004 Develop and implement pool water maintenance procedures
SISCAQU005 Develop and implement aquatic facility maintenance procedures
SISCAQU006 Supervise clients in aquatic locations
SISCAQU007 Perform advanced water rescues
∟SISCAQU002 Perform basic water rescues
∟HLTAID003 Provide first aid
SISCAQU012 Assist participants with a disability during aquatic activities
SISCAQU013 Coordinate lifeguard service at an aquatic facility
SISONAV403A Navigate in uncontrolled environments
SISOOPS202A Use and maintain a temporary or overnight site
SISXRES402A Support implementation of environmental management practices
SITXMPR001 Coordinate production of brochures and marketing materials
SITXMPR002 Create a promotional display or stand
TAEASS301 Contribute to assessment
TAEASS401 Plan assessment activities and processes
TAEASS402 Assess competence
TAEASS403 Participate in assessment validation
TAEASS502 Design and develop assessment tools
TAEDEL301 Provide work skill instruction
TAEDEL401 Plan, organise and deliver group based learning
TAEDEL402 Plan, organise and facilitate learning in the workplace
TAEDEL404 Mentor in the workplace
TAEDES502 Design and develop learning resources
TAETAS501 Undertake organisational training needs analysis
TLIH2001 Interpret road maps and navigate predetermined routes
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KEY WORK AND TRAINING REQUIREMENTS IN THE INDUSTRY
The roles and functions of Public Safety personnel, in relation to emergency response capacities, typically fall into four main categories incorporating prevention and mitigation, preparation, response and recovery.
Public Safety emergency response organisations direct a considerable proportion of training effort into ‘the preparation for events and/or incidents that most hope will never occur.’ The response is both time critical and potentially life threatening to both Public Safety personnel and members of the public.
The cost of training, in terms of budget and time, continues to be industry’s biggest challenge. Typically, training is undertaken to meet skill requirements that mitigate risk and to comply with regulations.
Most organisations within the Public Safety sector are funded by government. All levels of government continue to demand better outcomes for less investment. Financial pressures and along with a transitioning economy means that there is ongoing pressure on organisational training budgets.
A professional and flexible workforce with an expanded range of skills and knowledge to meet evolving industry demand is required. New technologies will necessitate Public Safety personnel to display a diverse range of abilities to adapt to and acquire specific and generic industry skills.
Regulation and licensing implications for implementation
Units of Competency in this Training Package have been developed in consultation with the relevant industry Technical Advisory Committees (TACs) so that, where appropriate, these align to the requirements of legislation, regulations and mandated codes of practice.
The regulatory requirements in the Public Safety industry are typically based around the principles of public safety and the safety and health of employees and volunteers.
IMPLEMENTATION INFORMATION KEY FEATURES OF THE TRAINING PACKAGE AND THE INDUSTRY THAT WILL IMPACT ON THE SELECTION OF TRAINING PATHWAYS
Pathways define a sequence of learning or experience that can be followed to attain competency and describe the way in which training and assessment is undertaken in an educational and/or training program. They are not mandatory and may vary depending on the qualification or training program, the needs of the individual and the industry.
Training Packages are flexible and many pathways can be constructed to align with individual learner requirements and organisational needs. RTOs can work with their clients to apply the flexibility available in qualification Packaging Rules to ensure ‘fit for purpose outcomes’.
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The PUA Public Safety Training Package contains Units of Competency imported from other Training Packages to ensure qualifications are relevant.
INDUSTRY SECTORS AND OCCUPATIONAL OUTCOMES OF QUALIFICATIONS
The PUA Public Safety Training Package does not lead to a licence.
The PUA Public Safety Training Package contains 31 Qualifications, 41 Skill Sets and 240 Units of Competency aligned to the occupations below.
Level Qualification Job Description
Two PUA20619 Certificate II in Public Safety (Firefighting and Emergency Operations)
Firefighter Firefighters working in urban areas drive emergency vehicles, operate pumps, suppress urban fires, manage injuries at emergency incidents and render hazardous materials incidents safe. They also educate the public in fire prevention and check non-residential buildings for compliance with fire safety rules and regulations.
PUA20719 Certificate II in Public Safety (Firefighting Operations)
Firefighter Firefighters working in rural areas drive emergency vehicles, respond to and suppress bushfires and wildfires and operate pumps and breathing apparatus.
They also educate the public in fire prevention and check non-residential buildings for compliance with fire safety rules and regulations.
PUA20119 Certificate II in Public Safety (Aquatic Rescue)
Aquatic Rescuer Surf lifesavers participate in aquatic rescue operations and provide emergency care, following defined safety policies and procedures.
Lifeguards ensure the safety of the public when swimming or bathing at pools. They perform patrols, provide safety information, run educational sessions on water safety, and rescue those in need. They also perform first aid when required.
PUA20219 Certificate II in Public Safety (SES)
State Emergency Services - Operations
State Emergency Service (SES) volunteers protect life, property and the environment in an emergency. They may provide specialist rescue services such as
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Level Qualification Job Description
road crash rescue, structural collapse rescue, reconnaissance and search and rescue.
Three PUA30419 Certificate III in Public Safety (SES Rescue)
State Emergency Services - Rescue
State Emergency Service (SES) volunteers protect life, property and the environment in an emergency. They may provide specialist rescue services such as road crash rescue, structural collapse rescue, reconnaissance and search and rescue.
PUA30519 Certificate III in Public Safety (SES Operations)
Emergency Response - Operations
State Emergency Service (SES) volunteers protect life, property and the environment in an emergency. They may provide specialist rescue services such as road crash rescue, structural collapse rescue, reconnaissance and search and rescue.
PUA30619 Certificate III in Public Safety (Firefighting and Emergency Operations)
Firefighter Firefighters working in urban areas drive emergency vehicles, operate pumps, suppress urban fires, manage injuries at emergency incidents and render hazardous materials incidents safe.
They also educate the public in fire prevention and check non-residential buildings for compliance with fire safety rules and regulations
PUA30719 Certificate III in Public Safety (Firefighting Operations)
Firefighter Firefighters working in rural areas drive emergency vehicles, respond to and suppress bushfires and wildfires and operate pumps and breathing apparatus.
They also educate the public in fire prevention and check non-residential buildings for compliance with fire safety rules and regulations.
PUA30319 Certificate III in Public Safety (Aquatic Search and Rescue)
Aquatic Search and Rescuer
Lifeguard supervisors in aquatic rescues provide emergency care such as administering oxygen and managing injuries at emergency incidents while maintaining safety at the incident scene. They lead groups of lifesavers that patrol beaches and may also participate in
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Level Qualification Job Description
searches as leaders of an aquatic search team.
PUA31419 Certificate III in Public Safety (Community Safety)
Emergency Service and Public Safety Personnel – Program Development and Delivery
Community safety coordinators conduct community safety activities. They plan and conduct public awareness programs about community safety and develop community awareness networks.
PUA30819 Certificate III in Emergency Communications Centre Operations
Emergency Communications Centre Operator
Emergency communications centre operators work within twenty-four hour emergency incident centres. They may work for fire, ambulance, police or other public service agency operations. They may be involved in dealing with calls, dispatch and radio communications and resource management in a time critical environment.
PUA30919 Certificate III in Public Safety (Biosecurity Emergency Response Operations)
Biosecurity Emergency Responder
Biosecurity emergency responders work under direction in relation to and animal, plant aquatic, environmental or other biosecurity threat.
Four PUA40219 Certificate IV in Public Safety (SES Leadership)
State Emergency Services Response Leader
State Emergency Service (SES) team leaders manage and develop search and rescue teams and conduct briefings and debriefings.
PUA40319 Certificate IV in Public Safety (Firefighting Supervision)
Firefighter - Team Supervisor
Firefighting supervisors lead, manage and supervise firefighting teams and coordinate responses to emergency situations.
PUA41019 Certificate IV in Public Safety (Leadership)
State Emergency Services Leadership
State Emergency Service(SES) leaders coordinate and lead rescues and operations. This includes responsibility for training and/or developing search and rescue teams, leading teams and conducting briefings and debriefings.
PUA41119 Certificate IV in Public Safety (Community Safety)
Emergency Service and Public Safety Personnel – Program Development, Implementation and Delivery
Fire safety officers are responsible for the inspection and assessment of compliance with fire safety legislation. They inspect buildings to ensure compliance and may be required to present evidence of breaches in a judicial setting.
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Level Qualification Job Description
PUA42619 Certificate IV in Public Safety (Aquatic Search and Rescue Management)
Aquatic Search and Rescue Management
Search and Rescue (SAR) is the search for and provision of aid to people who are in distress or imminent danger. Team leaders and/or managers are responsible for the management and leadership of search and rescue services.
PUA40119 Certificate IV in Emergency Communications Centre Operations
Emergency Communications Centre Supervisor
Emergency communications centre supervisors assist in the coordination and supervision of twenty-four hour emergency call centres and operations communication centres. They ensure a high level of operational readiness is maintained.
PUA40419 Certificate IV in Public Safety (Biosecurity Emergency Response Leadership)
Biosecurity Emergency Response Leader
Biosecurity emergency response team leaders work provide direction in relation to and animal, plant aquatic, environmental or other biosecurity threat.
Five PUA50419 Diploma of Public Safety (SES Operations Management)
State Emergency Services Response - Operations Leader
State Emergency Service (SES) operations management includes leaders taking responsibility for operations centres, training and/or developing search and rescue teams, and conducting briefings and debriefings.
PUA50519 Diploma of Public Safety (Firefighting Management)
Firefighter - Manager
Firefighting managers lead, direct and supervise firefighting teams and coordinate responses to emergency situations.
Fire managers direct fire operations. They take control of emergency situations, oversee and direct fire station operations, lead and manage rotating shifts and implement and monitor occupational health and safety policies, procedures and programs.
PUA50919 Diploma of Public Safety (Search and Rescue - Coordination)
Aquatic Search and Rescue Coordinator
Search and Rescue (SAR) coordinators coordinate search and rescue resources and operations. They may manage media requirements at a major incident and conduct briefings and debriefings.
PUA51019 Diploma of Public Safety (Community Safety)
Emergency Service and Public Safety –
Community safety managers are responsible for a broad range of
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Level Qualification Job Description
Program Coordination
community safety issues including emergency management.
PUA50119 Diploma of Public Safety (Emergency Management)
Emergency Services Incident Management
Emergency managers lead and manage the public safety responsibilities of their organisation. They undertake emergency planning, facilitate emergency risk assessment, supervise response in emergency situations and control multi-agency emergency situations
PUA50219 Diploma of Public Safety (Biosecurity Emergency Response Management)
Biosecurity Emergency Response Manager
Biosecurity emergency responders manage the response to animal, plant aquatic, environmental and/or other biosecurity threats.
Six PUA60119 Advanced Diploma of Public Safety (Emergency Management)
Emergency Management – Senior Manager
Emergency managers lead and manage the public safety responsibilities of their organisation. They undertake emergency planning, facilitate emergency risk assessment, supervise response in emergency situations and control multi-agency emergency situations.
PUA60519 Advanced Diploma of Public Safety (Firefighting Management)
Firefighter – Senior Manager
Firefighter managers are responsible for the management and leadership of firefighting services. They take control of emergency situations, oversee and direct fire station operations, lead and manage rotating shifts and implement and monitor work, health and safety policies, procedures and programs.
PUA60219 Advanced Diploma of Public Safety (Search and Rescue - Management)
Aquatic Search and Rescue Organisation – Senior Management
Search and Rescue (SAR) is the search for and provision of aid to people who are in distress or imminent danger. Managers are responsible for the management and leadership of search and rescue services.
PUA60719 Advanced Diploma of Public Safety (Community Safety)
Emergency Services and Community Safety – Senior Management
Emergency managers lead and manage the public safety responsibilities of their organisation. They undertake emergency planning, facilitate emergency risk assessment, supervise response in emergency situations and control multi-agency emergency situations.
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Level Qualification Job Description
PUA60919 Advanced Diploma of Public Safety (Fire Investigation)
Fire Investigator Fire investigators conduct initial investigations at fire incident scenes, to determine the origin and cause of structural and/or wildfires. They collect, record and coordinate the analysis of physical evidence, and compile investigative reports. They may also investigate fatal fires and give evidence in judicial hearings.
Eight PUA80119 Graduate Diploma of Crisis Leadership
Emergency Management – Senior Leadership
Emergency management leadership is provided by senior managers during state and/or national crisis and disaster responses.
QUALIFICATION ENTRY REQUIREMENTS
Entry requirements are the knowledge, skills or experience required to undertake a qualification. They may be expressed as Units of Competency, qualifications or vocational outcomes and must be demonstrated prior to commencing the qualification, where applicable.
In the PUA Public Safety Training Package qualification entry and exit arrangements are based on the specific training and educational requirements endorsed by industry.
Entry into qualifications is available through Recognised Prior Learning (RPL) arrangements.
PATHWAYS ADVICE
Information about specific pathways relevant to qualifications in the Public Safety Training Package is provided by RTOs delivering the qualifications and State or Territory Advisory (STA) bodies.
Some qualifications in the PUA Public Safety Training Package may be suitable for delivery via an Australian Apprenticeship pathway.
At the time of publishing, there are significant variations across jurisdictions. Some jurisdictions such as South Australia, Tasmania, and New South Wales have no listed Public Safety Australian Apprenticeships. Other jurisdictions have a varying range; to ensure current and correct information, please view the Australian Apprenticeships website.
The Australian Apprenticeships website offers information about traineeships and apprenticeships and includes links to State and Territory Training Authorities (STAs) that monitor provision.
Attachment E: TRAINING PACKAGE pathways advice
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VET IN SCHOOLS
VET in Schools programs are packaged and delivered in a variety of ways across Australia. It is recommended that schools work in partnership with an RTO so that qualifications and Skill Sets result in strong transferable skills relevant to the needs of the individual learner and industry.
Some Units of Competency from the Certificate II in Public Safety (SES) may be appropriate for a VET in schools’ program, depending on local need and resources.
HIGHER EDUCATION
Graduates are encouraged to engage with higher education providers individually for entry and credit arrangements into undergraduate courses as currently no national credit arrangements between the PUA Training Package qualifications and higher education programs are available due to the diversity of business, operations and technical subjects offered in the tertiary sector.
ACCESS AND EQUITY
Adjustments can be made to assist individual learners to access and participate in Vocational Education and Training (VET) courses. Adjustments are reasonable if they achieve this purpose and consider factors such as the nature of the learner’s ability and/or disability, the potential effect of the adjustment on the learner and others and the costs and benefits of making the adjustment.
Reasonable adjustment need only be that – reasonable. It is about identifying what adjustments might reasonably be made and how they may be put into place.
Assessment processes and techniques should be modified for distance based learners and be suitable to the communication, language, literacy and numeracy capacity of the learner and the work being performed.
A learner’s access to the assessment process should not be adversely affected by restrictions placed on the location or context of assessment.
FOUNDATION SKILLS
Foundation skills is the term the Australian Government uses in a variety of contexts including vocational Units of Competency to capture language, literacy, numeracy and employment skills.
All Units of Competency in the PUA Public Safety Training Package clearly describe the foundation skills that are essential to performance in the Elements and Performance Criteria of the unit. In the PUA Public Safety Training Package, foundation skills are explicit in the Performance Criteria in each Unit of Competency. This is achieved with the use of key words or phrases to indicate foundation skills that are essential to performance.
It is important to note that foundation skills may not have the same meaning in every instance. The significance of each of these skills will vary in respect to job roles and the strengths of individual learners.
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It is important for users of the PUA Public Safety Training Package to contextualise relevant foundation skills identified in Units of Competency.
FSK FOUNDATION SKILLS TRAINING PACKAGE
The FSK Foundation Skills Training Package allows RTOs to deliver foundation skills Units of Competency, qualifications and Skill Sets that will enable learners to build the specific foundation skills they need to achieve vocational competency.
Foundation skills Units of Competency provide additional information about the types of language, literacy and numeracy skills that are needed to meet the requirements of vocational units.
The FSK Foundation Skills Training Package can be downloaded from www.training.gov.au.
AUSTRALIAN CORE SKILLS FRAMEWORK (ACSF)
The Australian Core Skills Framework (ACSF) is a tool which assists both specialist and non-specialist English language, literacy and numeracy practitioners describe an individual learner’s performance in the five core skills of learning, reading, writing, oral communication and numeracy.
HEALTH AND SAFETY IMPLICATIONS IN THE INDUSTRY
Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) has been used in Units of Competency to refer to the relevant legislation. As not all jurisdictions have implemented the model Work, Health and Safety (WHS) Act the combined term is used to recognise that either the national model or existing state instrument will apply, as specified by the relevant regulatory authority.
In jurisdictions where the model WHS Act has not been implemented RTOs are advised to contextualise the unit of competency by referring to the existing state legislative requirements.
RESOURCES AND EQUIPMENT RELEVANT TO THE TRAINING PACKAGE
The assessment requirements for each Unit of Competency specifies the resources and equipment required to achieve the vocational outcomes of the PUA Public Safety Training Package.
Where a specific vehicle or piece of equipment is referred to, it must be used in the assessment.
Typically for assessment purposes, access is required to
• a range of relevant exercises, case studies and/or simulations • materials, tools, equipment and personal protective clothing and equipment currently used
in industry • applicable documentation including organisational procedures, industry standards,
regulations, codes of practice and operational manuals
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LEGAL CONSIDERATIONS FOR LEARNERS IN THE WORKPLACE/ON PLACEMENTS
State, Territory and Commonwealth legal requirements that apply to specific industries and VET may vary. Please contact State, Territory and Commonwealth departments to determine any specific legal requirements.
LINKS
Companion Volume Implementation Guide (CVIG) links for the PUA Public Safety Training Package are listed below.
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ATTACHMENT A: QUALIFICATION MAPPING Mapping information for Qualifications can be found in the PUA Public Safety Training Package CVIG Mapping Information. Attachments A-C spreadsheet.
ATTACHMENT B: SKILL SETS MAPPING Mapping information for Skill Sets can be found in the PUA Public Safety Training Package CVIG Mapping Information Attachments A-C spreadsheet.
ATTACHMENT C: UNITS OF COMPETENCY MAPPING Mapping information for Units of Competency can be found in the PUA Public Safety Training Package CVIG Mapping Information Attachments A-C spreadsheet.
ATTACMENT D: SUMMARY OF QUALIFICATION LICENSING/REGULATORY INFORMATION Licensing and registration requirements that apply to specific industries and VET vary between each state and territory and can regularly change.
Contact details for the State or Territory Authorities (STAs) that can assist in providing the most up to date information are listed below. The regulatory authorities for the Public Safety industry at the time of publication of this Training Package are listed below.
Jurisdiction Regulatory Body Contacts
Australian Capital Territory
ACT Accreditation and Registration Council
02 6205 7091
New South Wales Vocational Education and Training Accreditation Board, NSW
13 77 88
Northern Territory NT Department of Education and Training 08 8999 5684
Queensland QLD Training and Employment Recognition Council
07 3237 9959;
07 3222 2775
South Australia SA Training and Skills Commission 08 8226 3462
Tasmania Tasmanian Qualifications Authority (TQA) 03 6233 6354
Victoria Victorian Registration and Qualifications Authority (VRQA)
03 9637 2806
Western Australia WA Training Accreditation Council 08 9441 1910
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ATTACHMENT E: TRAINING PACKAGE PATHWAYS ADVICE
The PUA Public Safety Training Package provides open entry at each of the AQF levels. Arrows indicate the pathways that can be followed.
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ATTACHMENT G: COMPANION VOLUME IMPLEMENTATION GUIDE Quality Assurance Process
A Companion Volume Implementation Guide (CVIG) has been developed, in accordance with the requirements of the Standards for Training Packages.
The steps in the Quality Assurance (QA) process as they apply to the CVIG are
1. The CVIG is developed by Australian Industry Standards (AIS) in accordance with
• Standard 11: A quality assured Companion Volume Implementation Guide (CVIG) produced by the Training Package developer is available at the time of endorsement and complies with the Companion Volume Implementation Guide template
• Standard 12: Training Package developers produce other quality assured companion volumes to meet the needs of their stakeholders as required
2. Content is validated and amended as part of the validation stage in the implementation of the Standards.
3. The CVIG is submitted for external Quality Assurance (QA) with Training Package changes to ensure it is available at the time of endorsement.
4. As the implementation of the Standards continues for the Training Package, the CVIG is reviewed by AIS to ensure mapping tables are updated and any additional information is added, as required. Proposed changes are subject to industry validation as part of the Endorsement process.
5. Where changes are made to a Training Package, and if minor amendments are required for the CVIG, AIS will include the amendments as part of the validation phase and incorporate the reference in the Modification History at the front of the CVIG.
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ATTACHMENT H: COMPANION VOLUME IMPLEMENTATION GUIDE TEMPLATE
COMPANION VOLUME IMPLEMENTATION GUIDE FOR PUA Public Safety Training Package
OVERVIEW INFORMATION
Mandatory field
• Version control and Modification History. • List of AQF qualifications, Skill Sets and Units of Competency in the
Training Package. • Unit mapping information, including equivalence table linking old
to new Units of Competency. • Qualification mapping information, including equivalence table
linking old to new qualification. • List of imported and prerequisite units in the Training Package. • Key work and training requirements in the industry. • Regulation and licensing implications for implementation.
IMPLEMENTATION INFORMATION
Mandatory field
• Information on the key features of the Training Package and the industry that will impact on the selection of training pathways.
• Industry sectors and occupational outcomes of qualifications. • Explanation of any mandatory entry requirements for
qualifications. • Pathways advice, particularly in line with requirements of the AQF
Pathways Policy. • Access and equity considerations. • Foundation Skills. • Advice on any health and safety implications in the industry. • Resource and equipment lists relevant to the Training Package. • Legal considerations for learners in the workplace/on placements. • Other information relevant to implementation of the Training
Package.
LINKS
Optional field
• Resources supporting the companion volume implementation guide.
• Other companion volumes as required including: o Learning strategies guidance, describing the diversity of
learners and learning strategies. o Knowledge guidance, identifying contextual information such
as knowledge requirements and resources. o Assessment strategies, providing guidance on implementation
of assessment requirements. • Training Package developer’s quality assurance process for
companion volumes.
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ATTACHMENT I: FIRE PREREQUISITES The fire units often have prerequisites. The prerequisite units support the integrity of the fire units and qualifications by ensuring the necessary skills and knowledge are gained before units that depend on those skills and knowledge are awarded. Prerequisite units are only listed within the fire sector units where that unit is, in its entirety, relevant to and necessary for the continuation of learning in the unit in which it is listed.
Where prerequisites apply for fire, they must be obtained prior to issuance of the unit to individuals within the fire sector or for the units to contribute to the attainment of a fire qualification. Fire units and their prerequisites only apply to the fire sector.
The fire sector is those sections of government departments, statutory authorities or organisations that have responsibility under jurisdictional arrangements for the delivery of firefighting and fire management services.
PUBLIC SAFETY INDUSTRY WIDE UNITS
(The units listed as ∟ prerequisites apply to the Fire Sector ONLY)
PUACOM005 Foster a positive organisational image in the community
∟ PUATEA004 Work effectively in a public safety organisation (fire prerequisite)
PUACOM006 Plan and conduct a public awareness program
∟ PUACOM005 Foster a positive organisational image in the community (fire prerequisite)
PUACOM007 Liaise with other organisations
∟PUACOM005 Foster a positive organisational image in the community (fire prerequisite)
PUACOM008 Develop and organise public safety awareness programs
∟ PUACOM006 Plan and conduct a public awareness program (fire prerequisite)
PUACOM010 Promote the organisation’s mission and services
∟ PUACOM007 Liaise with other organisations (fire prerequisite)
PUACOM011 Develop community awareness networks
∟PUAFIR301 Undertake community safety activities (fire prerequisite)
PUAEQU001 Prepare, maintain and test response equipment
∟ PUAFIR215 Prevent injury (fire prerequisite)
PUAMAN003 Manage human resources
∟ PUAFIR503 Coordinate human resource management activities (fire prerequisite)
PUAMAN004 Manage procurement
∟ PUAMAN002 Administer allocation of resources (fire prerequisite)
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PUAMAN005 Manage projects
∟ PUATEA003 Lead, manage and develop teams (fire prerequisite)
PUAMAN007 Manage financial resources
∟ PUAFIR505 Administer cost centre's financial resources (fire prerequisite)
PUAMAN008 Manage physical resources
∟ PUAMAN002 Administer allocation of resources (fire prerequisite)
PUAWHS002 Maintain safety at an incident scene
∟ PUAFIR215 Prevent injury (fire prerequisite)
PUAOPE012 Control a Level 1 incident
*one of the following:
∟PUAFIR302 Suppress urban fire (fire prerequisite)
∟ PUAFIR303 Suppress wildfire (fire prerequisite)
PUAOPE016 Manage a multi team sector
*one of the following:
∟ PUAFIR302 Suppress urban fire (fire prerequisite)
∟ PUAFIR303 Suppress wildfire (fire prerequisite)
PUAOPE018 Control a Level 2 incident
∟ PUAOPE012 Control a Level 1 incident (fire prerequisite)
PUAOPE019 Control a Level 3 incident is required
∟ PUAOPE018 Control a Level 2 incident (fire prerequisite)
PUAOPE022 Manage logistics for a complex incident
∟ PUAOPE015 Conduct briefings and debriefings (fire prerequisite)
PUAOPE025 Manage planning for a complex incident
∟ PUAFIR502 Develop incident control strategies
∟ PUAOPE015 Conduct briefing and debriefings (fire prerequisite)
PUATEA002 Work autonomously
∟ PUATEA001 Work in a team (fire prerequisite)
PUATEA003 Lead, manage and develop teams
∟ PUATEA002 Work autonomously (fire prerequisite)
PUAOPE023 Manage operations at a Level 2 incident
∟ PUAOPE015 Conduct briefing and debriefings
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∟ PUAOPE016 Manage a multi team sector (fire prerequisite)
PUAOPE024 Manage operations for a Level 3 incident is required
∟ PUAOPE023 Manage operations for a Level 2 incident (fire prerequisite)
PUAOPE025 Manage planning for a complex incident
∟ PUAFIR502 Develop incident control strategies
∟ PUAOPE015 Conduct briefing and debriefings (fire prerequisite)
PUAOPE007 Coordinate resources for a multi-agency incident
∟ PUAOPE021A Control a Level 1 incident
∟ PUAOPE015A Conduct briefings and debriefings (fire prerequisite)
PUASAR022 Participate in a rescue operation
∟HLTAID003 Provide first aid (fire prerequisite)
PUASAR027 Undertake land search rescue
∟ PUAFIR215 Prevent injury (fire prerequisite)
PUASAR025 Undertake confined space rescue
∟ PUASAR022 Participate in a rescue operation
∟ PUAFIR316 Identify, detect and monitor hazardous materials at an incident (fire prerequisite)
SEARCH AND RESCUE INDUSTRY WIDE PREREQUISITES
PUASAR020 Develop a canine search team for USAR incidents
∟ PUASAR018 Select and maintain canines to be part of a canine search team for USAR incidents (industry wide prerequisite)
∟ PUASAR019 Train canines to work in a USAR environment (industry wide prerequisite)
∟ PUASAR023 Participate in a first response urban search and rescue Category 1 (industry wide prerequisite)
PUASAR021 Search as part of a canine search team at USAR incidents
∟ PUASAR020 Develop a canine search team for USAR incidents (industry wide prerequisite)
PUASAR023 Participate in a first response urban search and rescue Category 1
∟ HLTAID003 Provide first aid
PUASAR024 Undertake road crash rescue
∟ HLTAID003 Provide first aid
∟ PUASAR022 Participate in a rescue operation
PUASAR028 Undertake rescue from a partial structural collapse
∟ PUASAR023 Participate in a first response urban search and rescue Category 1
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PUASAR030 Undertake trench rescue
∟PUASAR022 Participate in a rescue operation
PUASAR031 Undertake an urban search and rescue Category 2 rescue technician
∟ PUASAR023 Participate in a first response urban search and rescue Category 1
PUASAR032 Undertake vertical rescue
∟ PUASAR022 Participate in a rescue operation
PUASAR033 Perform land based swiftwater and floodwater rescue and recovery (fire prerequisite)
∟ HLTAID003 Provide first aid
PUASAR034 Undertake swiftwater and floodwater rescue and recovery
∟ PUASAR033 Perform land based swiftwater and floodwater rescue and recovery
PUASAR035 Develop plans for deployment of a USAR team
∟ PUACOM007 Liaise with other organisations
∟ PUACOM012 Liaise with media at a local level
∟ PUAEMR023 Assess emergency risk
∟ PUAMAN007 Manage financial resources
∟ PUAOPE015 Conduct briefings and debriefings
PUASAR036 Implement and monitor USAR team plans
∟ PUASAR035 Develop plans for deployment of a USAR team
PUASAR037 Review USAR team plans implemented at an incident
∟ PUASAR035 Develop plans for deployment of a USAR team
∟ PUASAR036 Implement and monitor USAR team plans
FIRE INDUSTRY PREREQUISITES
(The units listed as ∟ prerequisites apply to the Fire Sector ONLY)
PUAFIR203 Respond to urban fire
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR204 Respond to wildfire
∟ PUAFIR215 Prevent injury
PUAFIR205 Respond to aviation incident (specialist)
∟ PUAFIR203 Respond to urban fire
PUAFIR207 Operate breathing apparatus open circuit
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∟ PUAFIR215 Prevent injury
PUAFIR212 Rappel from helicopter
∟ PUAFIR209 Work safely around aircraft
PUAFIR213 Assist with prescribed burning
∟ PUAFIR215 Prevent injury
PUAFIR214 Use Class A foam in wildfire operations and non-structural applications
∟ PUAFIR204 Respond to wildfire
PUAFIR216 Undertake hover-exit operations from helicopter
∟ PUAFIR209 Work safely around aircraft
PUAFIR217 Undertake helicopter winch operations
∟ PUAFIR209 Work safely around aircraft
PUAFIR218 Respond to isolated structure fire
∟ PUAFIR215 Prevent injury
PUAFIR302 Suppress urban fire
∟HLTAID003 Provide first aid
∟PUAFIR203 Respond to urban fire
PUAFIR308 Employ personal protection at a hazardous materials incident
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR309 Operate pumps
∟ PUAEQU001 Prepare, maintain and test response equipment
*and one of the following:
∟ PUAFIR203 Respond to urban fire
∟ PUAFIR218 Respond to isolated structure fire
∟ PUAFIR204 Respond to wildfire
∟ PUAFIR205 Respond to aviation incident (specialist)
PUAFIR320 Render hazardous materials incidents safe
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR303 Suppress wildfire
∟ PUAFIR204 Respond to wildfire
PUAFIR304 Respond to marine emergencies
∟ PUAFIR207 Operate breathing apparatus open circuit
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PUAFIR305 Respond to aviation incidents (general)
*one of the following:
∟ PUAFIR218 Respond to isolated structure fire
∟ PUAFIR203 Respond to urban fire
PUAFIR311 Dispatch rappel personnel and equipment from a helicopter
∟ PUAFIR212 Rappel from helicopter
PUAFIR312 Operate aerial ignition equipment in an aircraft
∟ PUAFIR209 Work safely around aircraft
PUAFIR313 Operate aviation support equipment
∟ PUAFIR209 Work safely around aircraft
PUAFIR314 Utilise installed fire safety systems
∟ PUAFIR206 Check installed fire safety systems
PUAFIR315 Navigate from an aircraft
∟ PUAFIR209 Work safely around aircraft
PUAFIR316 Identify, detect and monitor hazardous materials at an incident
∟ PUAFIR207 Operate breathing apparatus open circuit
PUAFIR317 Operate aerial appliance
∟ PUAEQU001 Prepare, maintain and test response equipment
∟ PUAFIR215 Prevent injury
∟ PUAVEH001 Drive vehicles under operational conditions
PUAFIR403 Assess building plans
∟PUAFIR314 Utilise installed fire safety systems
PUAFIR404 Inspect dangerous goods facilities
∟PUAFIR403 Assess building plans
PUAFIR408 Plan aircraft operations
∟ PUAFIR209 Work safely around aircraft
∟ PUAOPE013 Operate communications systems and equipment
PUAFIR409 Develop air attack strategies
∟PUAFIR408 Plan aircraft operations
∟PUAOPE013 Operate communications systems and equipment
PUAFIR412 Conduct simple prescribed burns
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∟PUAFIR303 Suppress wildfire
PUAFIR413 Develop simple prescribed burn plans
∟PUAFIR303 Suppress wildfire
PUAFIR415 Supervise machinery use in wildfire operations
∟PUAFIR303 Suppress wildfire
PUAFIR416 Supervise specialist response to aviation accidents and incidents
∟PUAFIR205 Respond to aviation incident (specialist)
PUAFIR997 Conduct an assessment of a performance based design building
∟ PUAFIR403 Assess building plans
∟ PUAFIR507 Inspect building fire safety systems
PUAFIR507 Inspect building fire safety systems
∟ PUAFIR302 Suppress urban fire
∟ PUAFIR314 Utilise installed fire safety systems
PUAFIR511 Conduct complex prescribed burns
∟ PUAFIR303 Suppress wildfire
PUAFIR513 Develop complex prescribed burn plans
∟ PUAFIR303 Suppress wildfire
PUAFIR514 Assess and evaluate a facility’s fire and incident safety management systems
∟ PUAFIR404 Inspect dangerous goods facilities
PUAFIR99Supervise incendiary operations during aerial ignition
∟ PUAOPE020 Lead a crew
∟ PUAOPE016 Manage a multi-team sector
∟ PUAOPE015 Conduct briefings and debriefings
∟ PUAFIR209 Work safely around aircraft
∟PUAFIR315 Navigate from an aircraft
∟PUAFIR303 Suppress wildfire
∟PUAFIR401 Obtain incident intelligence
∟PUAFIR408 Plan aircraft operations
∟ PUAOPE013 Operate communications systems and equipment
PUAFIR602 Manage the implementation of community safety strategies
∟ PUAFIR509 Implement prevention strategies
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PUAFIR605 Determine origin and cause of mobile property fire
∟ PUALAW001 Protect and preserve incident scene
∟ PUALAW002 Conduct initial investigation at incident scene
PUAFIR607 Apply electrical/electronic knowledge to fire investigations
∟ PUAFIR605 Determine origin and cause of mobile property fire
∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence
* and one of the following:
∟ PUAFIR603 Determine origin and cause of wildfire
∟ PUAFIR604 Determine origin and cause of structure fire
PUAFIR608 Investigate fatal fires
∟ PUAFIR605 Determine origin and cause of mobile property fire
∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence
* and one of the following:
∟ PUAFIR603 Determine origin and cause of wildfire
∟ PUAFIR604 Determine origin and cause of structure fire
PUAFIR609 Collect, record and coordinate the analysis of physical evidence
∟ PUALAW001 Protect and preserve incident scene
PUAFIR603 Determine origin and cause of wildfire
∟ PUAFIR303 Suppress wildfire
∟ PUALAW001 Protect and preserve incident scene
∟PUALAW002 Conduct initial investigation at incident scene
PUAFIR604 Determine origin and cause of structure fire
∟ PUAFIR302 Suppress urban fire
∟ PUALAW001 Protect and preserve incident scene
∟ PUALAW002 Conduct initial investigation at incident scene
PUAFIR611 Process and analyse fire scene data and laboratory results
∟ PUAFIR609 Collect, record and coordinate the analysis of physical evidence
PUAFIR612 Undertake post incident analysis
∟ CPPSEC3028 Compile investigative report
∟ PUAFIR605 Determine origin and cause of mobile property fire
*and one of the following:
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∟ PUAFIR603 Determine origin and cause of wildfire
∟ PUAFIR604 Determine origin and cause of structure fire
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ATTACHMENT J: TRAINING SIMULATION Simulations generally come in three styles: live, virtual and constructive. A simulation also may be of two or more styles.
1. Live simulations use real people and real systems (e.g. field exercises or tunning and Incident Management Team exercise in a real Incident Control Centre). Time is continuous as in the real world.
2. Virtual simulations involve real people and/or equipment in a computer controlled environment. Time might be able to be controlled (e.g. stopped and started again, to allow for feedback. A flight simulator is an example of this.)
3. Constructive simulations may involve real people interacting with simulated systems, or simulated human (or other) actors within a synthetic environment. Constructive simulation can be used to simulate flood events, where the computer independently simulates the behaviour of advancing floods waters in a scenario that enables participants to test their prediction about what evacuations are required and can be performed safely. (Hayes, P. 2015)
Suggested reading
It is beyond the scope of the CVIG to provide detailed information on the use of simulation for training and assessment. If you are interested in reading further on how simulation can be used for training and assessment, the following are useful resources.
Human factors in simulation and training (Vincenzi, Wise, Mouloua & Hancock, 2009). Fundamental issues in defence training and simulation (Best, Glanis, Kerry & Sottilare,
2013). New trends in cooperative activities: Understanding dynamics in complex environments
(McNeese, Salas & Endsley, 2001). Scaled Worlds: Development, validation and applications (Schiflett, Elliott, Salas &
Coovert, 2004). Organisational Simulation (Rouse & Boff, 2005). Performance measurement in simulation-based training (Salas et al., 2009) Learning by doing … (Aldrich, 2005). Defining excellence in simulation programs (Palaganas et al., 2015). Readings in training and simulation: A 30 year perspective (Swezey & Andrews, 2000). The PSI handbook of virtual environments for training and education: Developments for
the military and beyond. Volume 1: Learning, requirements, and metrics. (Schmorrow, Cohn & Nicholson, 2009).
The PSI handbook of virtual environments for training and education: Developments for the military and beyond. Volume 2: VE components and training technologies (Nicholson, Schmorrow & Cohn, 2009).
The PSI handbook of virtual environments for training and education: Developments for the military and beyond. Volume 3: Integrated systems, training evaluations, and future directions (J. Cohn, Nicholson & Schmorrow, 2009).
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ATTACHMENT K: PUBLIC SAFETY COMPENDIUMS FIRE COMPENDIUM
PUAFIR203 Respond to urban fire
Types of fire may include:
• fires involving dangerous goods or hazardous chemicals • mobile property • non-structures and structures
Personal protective clothing and equipment may include:
• breathing apparatus • eye and hearing protection • helmet • turnout uniform and gloves
Water supplies may include:
• open • reticulated • static
Equipment may include:
• branches or nozzles • breathing apparatus and control equipment • fire extinguishers • forcible entry tools • hoses and hose fittings • ladders and rope lines • portable lights • radios • salvage gear • small gear and ancillary equipment • standpipes, hydrants and booster connections
Extinguishing media may include:
• extinguishing powder • foam • gaseous extinguishing agents • water
Hazards may include:
• electricity including photovoltaic generation and storage • gas
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• hazardous materials • industrial machinery, equipment and products • smoke, darkness and heat • structural collapse and hazards • unauthorised personnel
Assisted may include:
• first aid • handing over to ambulance, medical care or another organisation • protecting from the elements • providing refreshments
Firefighting objectives may include:
• confining spread of fire • extinguishment • protecting exposures • rescuing occupants • salvage and overhaul • ventilation
Fire strategies may include:
• defensive and offensive mode • direct and indirect attack
Firefighting tactics may include:
• cooling the fuels • excluding oxygen • interrupting the chemical chain reaction • removing fuels
Firefighting considerations may include:
• anticipating fire behaviour • available firefighting resources • ensuring safety • extinguishing media • fire exposures • indications of extreme fire behaviour • signs of structural collapse • size of fire and stage of fire development • topography • type of fire • weather
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Firefighting activities may include:
• applying extinguishing media • applying techniques to maximise effect and minimise damage • hose stream techniques • locating and accessing the fire • protecting and notifying supervisor of evidence of fire cause • search and rescue
Changing conditions at the fire may include:
• fire spread • flame colour and size • impending structural collapse • other materials becoming involved in fire • smoke colour • weather conditions
Evidence of changing conditions at the fire may include:
• fire spread • flame colour and size • increase in heat • signs of structural collapse • smoke colour • weather conditions
Ancillary activities may include:
• damming water run off • guarding against hazards • making up equipment • overhaul • salvage • securing the area
Recording incident information may include:
• attendance records • completing personal notebooks logs and/or report forms • equipment used • injury reports • owner or occupant details • problems encountered
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PUAFIR204 Respond to wildfire
Type of wildfire may include:
• surface
Type of fuel may include:
• forest • grass • scrub
Firefighting equipment may include:
• hand tools • hose and small gear • pump • tanker
Firefighting tactics may include:
• contol line construction • mopping up • patrol • use of extinguishing media
Suppression techniques may include:
• dry and wet firefighting
Communicationmay include:
• paging • personal contact • written notes
PUAFIR205 Respond to aviation incident (specialist)
Aircraft incidents may include:
• aircrew escape units • brake failure • crashes in difficult terrain and structures off and on airport • electrical failure • explosion • faulty armaments • military • multiple aircraft • vehicles
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• fires in: • auxiliary power units • brakes • cabin • cargo • engines
• foreign object damage • fuel spill • hydraulic failure • injured, fatigued or incapacitated passengers and crew • refuelling • sabotage • tyre failure • tyres • undercarriage failure • wildlife collisions
PUAFIR206 Check installed fire safety systems
Fire indicator panels, occupant warning and communications systems may include:
• emergency warning intercommunication system • emergency warning system • fire control room or centre • paging - audible and visual • visual indicators
Fire detection systems may include:
• carbon monoxide • flame – infrared, ultra-violet and Closed Circuit Television (CCTV) • heat – linear, fixed temperature, rate of rise and CCTV • residential • smoke – aspirating, beam, ionisation and photoelectric and CCTV
Fire sprinklers and sprinkler booster system may include:
• components – alarm valves, pressure and flow switches, pressure gauges, retard chambers, sprinkler heads (all types), stop valves, system pressurisation arrangement, tamper switches and valve monitoring
• deluge • dry and wet pipe • pre action • residential
Alternative fire suppression system may include:
• aerosol • foam • gaseous – carbon dioxide, nitrogen and inert gas • oxygen reduction
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• powder • vaporising liquid • water mist • fire hydrants and hydrant booster system
o components of a fire brigade booster assembly, feed fire hydrants, isolating and non-return valves, booster inlets, pressure gauge and block plan, signage
o feed and attack fire hydrants o flow and pressure requirements o pressure zones, ring mains, isolating valves and pressure reduction valves (ratio
reduction valves) o pumps installed in series and parallel
Smoke hazard management and ancillary system may include:
• fire doors and shutters and smoke doors • mechanical plant shutdown • natural ventilation • smoke curtain operation • smoke exhaust • stair pressurisation • zone pressurisation
PUAFIR207 Operate breathing apparatus open circuit
• No Range of Conditions
PUAFIR208 Participate in community safety activities
Accompanied inspections may include:
• familiarisation inspections • inspections required by legislation • licensed premises inspections • scheduled inspections
Hazards may include:
• dangerous goods • electrical hazards • explosion • flood • hazardous chemicals • illegal or careless use of fire • impediments to firefighting and rescue activities • severe storm and surges • structural collapse • structural fire and associated exposures • wildfires and associated exposures
Community members may include:
• carers
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• older people • parents • people with disabilities • school children • specific interest groups with shared experience • workforce
Community organisations may include:
• local councils • schools • welfare groups
Feedback may include:
• checklists • facilitated group meetings • organisational forms • reports submitted through chain of command • survey results
Risk mitigation procedures may include:
• advising the community of recommended actions • set of procedures used for risk identification purposes
Mitigation activities may include:
• altering work practices • community activities • community information and education • hazard reduction, removal, isolation and management • installation and maintenance of smoke alarms
Environment may include:
• elements such as economics, commerce, culture and public safety service provisions that relate to how the community functions
• natural environment such as topographical features, water bodies, vegetation and ecosystems
Legislation may include:
• local, state, territory and Commonwealth acts or regulations
PUAFIR209 Work safely around aircraft
Appropriate precautions may include:
• advisory instructions • avoiding obstructions, hazards and navigation aids • clearances for radio
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• fixed wing and helicopter marshalling • ground markings and/or lighting • light signals • observing aerodrome limits
Organisational aircraft approach procedures may include:
• complying with operational placards and pilot or flight crew instructions • maintaining visibility with pilot or flight crew
Aircraft movements may include:
• circuit procedures • ground manoeuvring capabilities • special procedures such as night or in poor weather • take off, approach and landing characteristics
Roles and responsibilities of staff supervising, managing and supporting aircraft operations may include:
• aircraft coordinating personnel • flight crew • ground support supervisor • pilot
Site hazards may include:
• dust • level of visibility • livestock • masts or aerials • native fauna • public • terrain • trees • weather conditions • wires, powerlines and fences
PUAFIR212 Rappel from helicopter
Emergency procedures may include:
• aborted operation • damaged or kinked ropes • descent or landing injury • emergency retrieval • engine failure • loss of rappel control during descent • rappel rope or rappeller caught in tree
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PUAFIR213 Assist with prescribed burning
Assets requiring protection may include:
• area of rare or sensitive flora and fauna • buildings and other property • crops • public lands • tree plantations • utilities including power and telephone lines, water supply structures and communications
towers
Personal protective clothing and equipment may include:
• eye protection • gloves • hearing protection • helmet or hat • overalls • respiratory protection • safety boots
PUAFIR214 Use Class A foam in wildfire operations and non-structural applications
Type of foam may include:
• dry • fluid • solution • wet
Application in a wildfire may include:
• asset protection • blacking out • control line construction • direct attack • mop up
Potential environmental impact of use of Class A foam may include:
• adverse impact on aquatic systems such as swamps, dams, waterways particularly where water flow rates are low
• adverse impact of synthetic chemicals on organic and certified properties • breaching of environmental regulations at fire stations and other foam and mixing storage
sites by: • affecting performance of interceptors by inhibiting separation of fuels and oils
contained in interceptor pits
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• plastic foam containers taking up valuable landfill space and contamination of the content
• releasing foam into drains, waterways and aquatic systems
Organic and certified properties may include:
• properties that meet industry standards
Preventative measures when using Class A foam on organic or certified properties may include:
• alerting organic and certified property owner or occupier to potential issues of the contamination from Class A foam or wetting agent
• confirming properties in the local area that are organic or certified • installing signage at all access points to a property, identifying it as organic or certified • wherever practicable using alternatives to foam and wetting agent to suppress fires on
organic or certified properties
Measures to control leaks or spills may include:
• avoiding contamination of interceptor pits with foam or wetting agent • bunding stockpiles of Class A foam concentrate where there is a risk of spilled concentrate
entering drains or waterways • bunding with the capacity to contain the contents to 2 or 3 containers • cleaning and safely disposing of any foam spills in accordance with the Safety Data Sheets
(SDSs)
PUAFIR215 Prevent injury
Hazards may include:
• aerial retardant drops • aircraft • biological, bites, infections and stings • broken terrain • chemicals • dehydration • electricity • entrapment • environmental • explosions • falling objects • fire • flood, storm and tempest rescues • hazardous chemicals • heat stress • heavy machinery • manual handling • personal
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• prescribed burning activities • psychological such as critical incident stress, shock • structural collapse • subsidence • travelling in vehicles • vehicle and industrial rescue or extrication • water load
Risks may include:
• community • damage to property and environment • injury to self or team members • loss of life and property
Workplace may include locations where activities and operations occur such as:
• confined spaces • mobile property • open spaces • public and private property including crown land • structures • water
Personal protective clothing and equipment may include:
• eye and head protection • turnout unifrm and gloves
Controlling risks may include:
• adequate food, fluid and other welfare needs during operations • appropriate training • dynamic risk assessment • fire blankets or roll over protection • hierarchy of control • safe person approach • safety warning signs • use of protective clothing and equipment to provide protection inlcuding eye, sight and
hearing protection
PUAFIR216 Undertake hover-exit operations from helicopter
Emergency procedures may include:
• aborted operation • descent or landing injury • emergency retrieval • engine failure
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PUAFIR217 Undertake helicopter winch operations
Types of firefighting equipment equipment that may be weighed and assembled may include:
• axes • chain saws • communications equipment • food and drink containers • other hand tools • personal rucksacks • rake or hoes
Types of equipment appropriate to winch operations may include:
• cabling systems • couplings and attachments • personal protective clothing and equipment • various harness types
Emergency procedures may include:
• aborted operation • descent or landing injury • emergency retrieval • engine failure
PUAFIR218 Respond to isolated structure fire
Water supplies may include:
• open water supply • reticulated water systems • static water supplies
Equipment may include:
• branches • fire extinguishers • hoses and hose fittings • hydrants • monitors • nozzles • radios • rope lines • site entry tools such as cutting tools, axes and bolt cutters • small gear and ancillary equipment • standpipes
Access to the location of the fire may include:
• appropriate entry techniques
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• does not include entry to a structure • normal entry
Damage to the environment may include:
• air • flora and fauna • soil • waterways
Changing conditions at the fire may include:
• fire spread • flame colour and size • signs of structural collapse • smoke colour • weather conditions
Working to support may include:
• assisting breathing apparatus teams
PUAFIR301 Undertake community safety activities
Hazards may include:
• dangerous goods • electrical hazards • explosion • flood • hazardous chemicals • illegal or careless use of fire • impediments to firefighting and rescue activities • psychological • severe storm • storm surge • structural collapse • structural fire and associated exposures • wildfires and associated exposures
Risk management procedures and processes may include:
• consultation • selection of appropriate mitigation strategies • set of guidelines used for risk identification purposes
Property may include:
• buildings • infrastructure which provides for the movement of people, goods and services
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Environment may include:
• elements such as economics, commerce, culture and public safety service provisions that relate to how the community functions
• natural environment such as topographical features, water bodies, vegetation and ecosystems
Inspections may include:
• familiarisation inspections • inspections required by legislation • licensed premises inspections • scheduled inspections
Community members and organisations may include:
• geographically based groups such as households, neighbourhoods, suburbs, business districts and towns
• shared experience groups including specific interest, ethnic, professional, language, age, disability and those exposed to a particular hazard
Feedback may include:
• checklists • facilitated group meetings • organisation forms • reports, verbal or written, submitted to supervisor • survey results
Mitigation strategies may include:
• altering organisational work practices • community information, education and activities • hazard reduction, removal, isolation and management
PUAFIR302 Suppress urban fire
• No Range of Conditions
PUAFIR303 Suppress wildfire
Modes of transport may include:
• aircraft • boat • foot • vehicle
Environmentally sensitive areas may include:
• areas of: • fragile soils
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• native flora and fauna • rare and endangered species • threat to water quality
Types of assets may include:
• area of rare or sensitive flora and fauna • buildings • crops • culturally significant sites • plantations • property • public lands • stock • utilities and infrastructure including rail, power, telephone lines, water supply structures,
communication towers and bridges
Firefighting media and equipment may include:
• chainsaw • Class A foam • drip torch • earth • earth moving machinery • fire suppressants (short and long term) • hand tools • hose and small gear • knap sack • pump • retardants • ropes and lines • tanker • water • wetting agent
Fire hazards may include:
• burns • disorientation • environmental • falling branches, trees and objects • fatigue • heat related illness including heat exhaustion and dehydration • lack of visibility • manual handling • mine shafts • rolling objects
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• smoke inhalation • snake or insect bite • sprain or fracture • trips or falls • water bombing operation
Fuel types and fuel factors which impact on fire development may include:
• Fuel including: • crops • forests • grasses • heaths • plantations • scrub
• Fuel factors including: • arrangement or distribution • effects of drought • moisture content • quantity • seasonal effects • size • topography • type
Weather factors which impact on fire development may include:
• anabatic winds • atmospheric stability • cold fronts • diurnal variations • katabatic winds • land breezes • local effects • relative humidity • sea breezes • temperature • vegetation edge effects • wind changes, wind direction and speed
Topographical factors which may impact on fire development may include:
• aspect • elevation • local wind effects • slope • wind turbulence
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Fire reports may include:
• fire behaviour • number and status of resources • safety and hazards • strategies and tactics • weather • welfare of personnel • work achieved and required
PUAFIR304 Respond to marine emergencies
Vessel may include:
• commercial vessels including: • barges • bulk carriers • container vessels • fishing vessels • floating restaurant • hovercraft • hydrofoils • passenger ship • roll on and off • special ships • tankers • tugs
• military vessels including: • army • naval
• recreational vessels including: • motor vessel • multi hull • sail
Marine emergency may include:
• collisions • explosions • fire on board vessel or on water • groundings • hazardous materials incidents • rescue • sinking
Recording of information may include:
• attendance records
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• completing personal notebooks, logs or report forms • equipment used • objectives set • owner or occupant details • problems encountered • strategies and tactics • values at risk
Stakeholders may include:
• Australian Maritime Safety Authority (AMSA) • insurers • International Marine Organisation (IMO) • shipping agents • volunteer coast guard
Hazards and special risks may include:
• access • at anchor • cargo • compartments • competency of crews • confined spaces • electrical • environmental impacts • free surface effect • inability to communicate • incompatibility of equipment • installed firefighting systems including carbon dioxide systems and inert gas generators • psychological • radioactive sources • sea conditions • ship construction • stability • underway • ventilation • vessel • water supplies • weather
Firefighting may include:
• confining spread of fire • extinguishment • protecting exposures • rescuing occupants
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• salvage and overhaul • ventilation
Firefighting considerations may include:
• available firefighting resources • extinguishing media • fire exposures • location • pre-incident plans • signs of compromised structural integrity • size of fire • type of fire Changing conditions at the emergency may include:
• fire spread • flame colour and size • impending structural collapse • increase or decrease in fuel available to fire • increase or decrease in heat of fire • increase or decrease in oxygen available to fire • other materials becoming involved in fire • signs of structural collapse • smoke colour • weather conditions
PUAFIR305 Respond to aviation incidents (general)
Incident may include:
• brake, electrical, hydraulic, tyre or undercarriage failure • fuel spill
Onsite and environmental conditions may include:
• ambient temperature • crash conditions • drains • hard standing • navigation lights • other aircraft movements • rain • runway markers and surface • terrain • time of day • toxic and dangerous conditions • water supplies
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• wind direction and speed
Equipment may include:
• breathing apparatus • communication equipment • firefighting hose • ladders • rescue equipment • ventilation equipment
Aircraft fires may include:
• auxiliary power unit • brake • cabin • cargo • engine • explosion • tyre
Aircraft incident response planning may include:
• aircraft familiarisation • airport topography, operations and emergency plans • available resources • prior notice and no prior notice incidents
PUAFIR308 Employ personal protection at a hazardous materials incident
Procedures may include:
• codes of practice • manufacturers’ specifications • training manual procedures • WHS/OHS guidelines
Environmental health hazards may include:
• airlines • light, heat and cold • postural restrictions • psychological stress • radiation, noise and vibration • respirators
Documentation may include:
• incident reports • personnel and decontamination records
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PUAFIR309 Operate pumps
Type of pump may include:
• appliance mounted pumps • centrifugal • ejector • free standing, trailer or vehicle mounted • multi stage centrifugal • peripheral • petrol or diesel driven • portable pumps • positive displacement • series or parallel centrifugal • single stage centrifugal • water turbine
Suitability of water supply may include:
• salinity • turbidity
Foam equipment may include:
• compressed air foam system • electronic foam systems • foam-making branch pipes • high back pressure (subsurface injection) foam system • high expansion foam equipment • in line inductors and foam generators • medium expansion foam equipment • pick up tubes • pressure balanced foam systems • round the pump proportioners
Ancillary equipment may include:
• adaptors and matching pieces • breechings • couplings • delivery hose • hose clamps • hydrant tools and openers • ropes and lines • standpipes • suction hoses, spanners, strainers and baskets
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Water supply may include:
• dams • lakes • portable dams • reservoirs • rivers • seawater • swimming pools • tanks
Reticulated supply may include:
• distributary and reticulation mains • trunk mains
PUAFIR311 Dispatch rappel personnel and equipment from a helicopter
Specialist rappel and dispatch equipment may include:
• communications helmet • descent device • emergency release device • fire equipment packs • hook knives • karabiner or other attachment device • protective gloves • protective overalls • rappel harness • static rappel ropes • wander harness
Helicopter emergency equipment may include:
• emergency exits • emergency location beacons • fire extinguishers • first aid kit • life vests • survival kit
Communications systems may include:
• aeronautical radio • intercom system • organisation radio
Site suitability may be determined by:
• canopy height
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• fire location • hazards • pilot ability • slope • vegetation type and density • weather conditions
Procedures and practices may include:
• civil aviation legislation • helicopter company operations manual and supplements • organisational operations manual and supplements
Reports may include:
• crew safety and progress • flight details • search and rescue
PUAFIR312 Operate aerial ignition equipment in an aircraft
Organisational procedures when working in aerial ignition may include:
• compliance with: • aeronautical engineer’s orders • aircraft safety procedures • Australian Dangerous Goods Code • dangerous goods legislation • fire code of practice • flight supplement specifications • installation on hook up procedures • manufacturers’ specifications • operational procedures • Safety Data Sheets (SDSs) • WHS/OHS guidelines
Mixing equipment may include:
• air compressors and air operated pumps • hand mixing tools and pumps
Equipment emergency procedures may include:
• electrical system fault • fuel fire • fuel spillage • ignited incendiary device • incendiary fire in ignition device • jammed incendiary device
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Servicing, maintaining and repairing equipment may include:
• fault finding and rectification • liaising with specialist personnel • security procedures • service, cleaning and maintenance as per manufacturers' specifications • strip and assembling equipment
PUAFIR313 Operate aviation support equipment
Requirements for operations may include:
• aircraft safety procedures • civil aviation and dangerous goods legislation • fire code of practice • flight supplement specifications • manufacturers' specifications • organisational operational procedures • WHS/OHS guidelines
Aviation support equipment may include:
• air compressors and air operated pumps • fuel transfer equipment such as:
• antistatic line • drum opening tools • electrical pump • hand pump • petrol or diesel pump • rags and cleaning equipment
• hand mixing tools and pumps • internal and external foam injection systems • mixing equipment such as impeller, batch, inductor and eductor mixers
Personal protective clothing and equipment may include:
• loading firebombing aircraft • chemical or work gloves • dust respirator • ear defenders • eye goggles • protective overalls • safety boots
• undertaking refuelling of aircraft • chemical or work gloves • ear and eye protection • safety boots and protective overalls
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Quality assurance checks may include:
• checks for • contaminants • foam concentration • retardant viscosity • salt content • verification of product • water presence
Consumables may include:
• aerial firefighting foam and gel concentrates • chemical retardants powdered or liquid • Jet A1 (Avtur) or Avgas from drum or bulk storage • other aerial suppressants • water
Loading equipment may include:
• delivery pumps • hose skates • rigid delivery hose • semi rigid delivery hose
Communication methods may include:
• hand signals • radio and telephone communication • verbal and written instructions
Procedures for servicing and maintaining equipment may include:
• fault finding and rectification • liaising with specialist personnel • security procedures • servicing, cleaning and maintenance as per manufacturers' specifications • stripping and assembling equipment
PUAFIR314 Utilise installed fire safety systems
Pre fire planning may include:
• hydrant location • identification of hazards onsite or nearby • location of fire safety systems • maps and floor plans • site features • structural features • utilities
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Operating evacuation systems may include compliance with:
• organisational procedures • organisational standards that may include manufacturers' specifications and site fire safety
strategies
Fire indicator panels, occupant warning and communications systems may include:
• emergency warning intercommunication system • emergency warning system • fire control room or centre • paging - audible and visual • visual indicators
Fire detection systems may include:
• carbon monoxide • flame – infrared, ultra-violet and Closed Circuit Television (CCTV) • heat – linear, fixed temperature, rate of rise and CCTV • residential • smoke – aspirating, beam, ionisation and photoelectric and CCTV
Fire sprinklers and sprinkler booster system may include:
• components – alarm valves, pressure and flow switches, pressure gauges, retard chambers, sprinkler heads (all types), stop valves, system pressurisation arrangement, tamper switches and valve monitoring
• deluge • dry and wet pipe • pre action • residential
Alternative fire suppression system may include:
• aerosol • foam • gaseous – carbon dioxide, nitrogen and inert gas • oxygen reduction • powder • vaporising liquid • water mist • fire hydrants and hydrant booster system
• components of a fire brigade booster assembly, feed fire hydrants, isolating and non-return valves, booster inlets, pressure gauge and block plan, signage
• feed and attack fire hydrants • flow and pressure requirements • pressure zones, ring mains, isolating valves and pressure reduction valves (ratio
reduction valves)
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• pumps installed in series and parallel
Smoke hazard management and ancillary system may include:
• fire doors and shutters and smoke doors • mechanical plant shutdown • natural ventilation • smoke curtain operation • smoke exhaust • stair pressurisation • zone pressurisation
Evacuation procedures may include:
• egress provisions within the building and/or structure • emergency control organisation as set out in AS 3745 for Planning for emergencies in
facilities • emergency plans as set out in WHS/OHS legislation • health care emergency management structures as set out in AS 4083 for Planning for
emergencies in health care facilities • organisational procedures • relevant industry standards
PUAFIR315 Navigate from an aircraft
Incident or task information may include:
• data gathering • establishing incident access and radii • locating incident • plotting fire fronts • rates of fire line construction
Types of maps may include:
• aerial photographs • aeronautical charts • digital maps • en route supplement including airfield orientation, contact information and runway
information • infrared line scan imagery • street directories • topographical and vegetation maps
Types of navigation equipment may include:
• area plotters • communications equipment • computers • digital displays
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• Global Positioning System (GPS) • magnetic compass • planimeters • protractors • romers • scale rules • watch or stopwatch • writing equipment
Plot positions on a map may include:
• defining or plotting incident location • delineating search areas • planning access and egress routes • plotting areas • plotting proposed or alternate flight routes
Aircraft performance capabilities may be determined by:
• airstrip length • engine type • flight rules • load capability • persons on board • pilot ability • range • speed • weather
Flight hazards may include:
• dangerous, prohibited and restricted areas • ground resources • lack of visibility • masts or aerials • other aircraft • smoke • spot fires • terrain • weather conditions • wires
Topographical features may include:
• airfield location • altitudes for controlled airspace • cultural • dangerous, prohibited or restricted areas
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• elevation • flight corridors • hydrology • navigational aids including physical and electronic • orientation • potential hazards • relief • vegetation
Other flight planning considerations may include:
• Aboriginal and Torres Strait Islander sacred sites and other areas of cultural significance • controlled airspace or restricted airspace • hazardous areas • military areas • radio frequencies including mandatory broadcast zones or common traffic advisory
frequencies • seasonal factors • wilderness areas
Pilot briefing may include:
• communications procedures • duration and flight to be flown • flight hazards • passengers • prominent terrain features • purpose of flight • route to be flown
Determining location may include:
• aircraft instrument cross referencing • grid and latitude and longitude conversions • magnetic conversions • plotting • time and distance calculation • visual determination from map information
Environmental factors may include:
• fire behaviour • need to match transportation mode to terrain • time of day
Reporting requirements may include:
• assessment of safety procedures utilised • completion of logs
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• flight following • input to debriefs • journal records • pre-departure briefings • Situational Reports (SITREPS)
PUAFIR316 Identify, detect and monitor hazardous materials at an incident
Procedures may include:
• confined space procedures such as permit entry plan and entry testing procedures • dynamic risk assessment and planning procedures • industry standards and manufacturers’ guidelines
Personal protective clothing may include:
• limited use (disposable) • multi-use (reusable) • radiological protective clothing • thermal protective clothing
Response situations may include:
• ducts • pits and shafts • simulated hazardous environments • unsound or unsafe structures
Organisations required to assist may include:
• ambulance • commercial organisations • emergency services • government departments • local government • police
PUAFIR317 Operate aerial appliance
Hazards may include:
• fire explosion • fire spread • hazardous atmospheres such as smoke and toxic gases
Safe working operations may include compliance with:
• industry standards • manufacturers’ specifications • organisational operational procedures • state and territory crane legislation
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• WHS/OHS guidelines • workplace platform licence, if required
Appropriate personnel may include:
• appliance supervisor • communications officer • incident controller • officer in charge • operations centre personnel • safety officer • sector commander
PUAFIR318 Operate specialist appliance
Ancillary equipment may include:
• breathing apparatus and servicing • communications • decontamination • firefighting • lighting • rescue
Personal protective clothing and equipment may include:
• breathing apparatus self-contained or airline • chemical splash suits • eye and ear protection • gas suit • helmet and gloves • structural firefighter turnout clothing
Communication methods on fire ground may include:
• hand signals • radio communications • verbal instructions • whistle signals
PUAFIR319 Take local weather observations
Weather instruments may include:
• anemometer • Beaufort scale • electronic hand held weather meter • Portable Automatic Weather Station (PAWS) • rain gaugesling or whirling psychrometer • sling and whirling psychrometer
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Types of local topographical influences may include:
• bodies of water • distance from coast • local air and land masses • maritime influences
Observations of weather signs may include:
• convection • convection or smoke or dust columns • fire whirls and dust devils • lighting and thunderstorms • rainfall • wind direction and speed
Relevant personnel in the field may include:
• incident management teams • supervisors
PUAFIR320 Render hazardous materials incidents safe
Organisational procedures and guidelines may include:
• Australian standards and manufacturers guidelines • external organisational assistance
PUAFIR321 Operate heavy plant in fire control operations
Topographical and vegetation factors may include:
• density and condition of vegetation adjacent to fire control line • proximity of hazardous trees • proximity to and crossing of drainage lines and creeks • rockiness of terrain • soil type • steepness of terrain
Environmental factors may include:
• presence of or sensitivity to, environmental diseases or weeds that may be spread by machines
• presence of species sensitive to disturbance • protection of flora and fauna habitat • reference or research areas • rock outcrops and caves • soil disturbance and erosion • water quality
Agricultural factors may include:
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• access tracks • crops • dams or waterways affected by erosion • fences • pastures • stock
Cultural and heritage factors may include:
• Aboriginal and historic sites • structures and earthworks
Hazards may include:
• falling trees and branches • heat, dust, smoke • hot ash • power lines • roads • structures
Standards of construction for control lines, helipads and road works may include:
• ability of vehicles used in constructing fire control lines • construction of one way tracks - downhill only • cross slope limitations • dimensions of vehicle turnarounds, passing bays and safety zones • dispersal of material by not creating windrows • distance between turnarounds • steepness limitations • width of fire control line
Preparation and mop up may include:
• breaking up burning heaps • clearing vegetation from around trees • dimensions or standard of construction of helipads • providing access for fire crews • pushing material into the burnt area • scrub rolling
Rehabilitation activities may include:
• breach and barring tracks • breaking up heaps and mounds • dragging material over fire control line • removing material from creek and drainage lines • ripping compacted areas
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PUAFIR322 Push trees with machines in forest fire control operations
Assessment of trees may include:
• entangled crowns • faults • fire burning in the tree • growth characteristics and stresses • hanging and insecure limbs • hollows • lean of tree • multi leaders • potential for ‘domino’ effect • size of tree • slope of land • soundness of timber • species • weight distribution
Topographical and vegetation factors may include:
• density and condition of vegetation • proximity to and crossing of drainage lines and creeks • rockiness of terrain • size, condition and proximity of hazardous trees • soil type • steepness of terrain
Environmental factors may include:
• environmental diseases or weeds that may be spread by machines • presence of species sensitive to disturbance • protection of flora and fauna habitat • reference or research areas • rock outcrops and caves • soil disturbance and erosion • water quality
Cultural and heritage factors may include:
• Aboriginal and historic sites • structures and earthworks
Rehabilitation activities may include:
• breaking up heaps and levelling mounds • filling in stump holes • removing material from creek and drainage lines
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PUAFIR401 Obtain incident intelligence
Briefings using SMEACS may include:
• briefing format • identification of personnel • information about additional aircraft or vehicles participating in mission including location • information about the mission including strategies and tactics • location of known hazards and restricted areas • reporting and recording requirements • role of organisational aircraft or vehicles in mission • selection of location • weather reports and forecasts
Relevant personnel, organisations and/or agencies may include:
• Air Services Australia • aircraft operators • Bureau of Meteorology • Civil Aviation Safety Authority (CASA) • incident management team personnel • information provided by the despatching organisation • local government • persons with local knowledge
Intelligence resource kit may include:
• aerial photographs • aviation and topographical maps • communications equipment • flight record sheets and reporting forms • incident management kit • navigation equipment • personal effects • protractor • spare batteries • special hazard detection equipment • stationery supplies • weather reading equipment • writing and electronic equipment
Information about the mission may include:
• impact of strategies and tactics • impact on life, property and the environment • location, nature, type and size of incident • location, suitability and adequacy of resources • potential risks and hazards
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Potential or actual hazards may include:
• aircraft, vehicles and other units • changing atmospheric conditions • dangerous goods or hazardous chemicals • effects of pollutants such as visibility, toxicity and water damage • erratic fire behaviour • fuel loads • malicious interference • overhead powerlines and towers • riverine and flash flooding • structural • topographical features • utility services • weather conditions including changes to atmospheric condition
Mission planning may include:
• calculating duration of mission • determining transport requirements and proposed or alternative routes • identifying hazards to personnel • incident size and location • location of hazards • logistical requirements • modes of communication • operational incident strategies and tactics • organisational requirements • pilot or crew briefings • potential landing and refuge points • progress of suppression activities • resources on site • topographical features and impact on mission
Information about target area may include:
• access and egress to target area • hazards and safety of personnel • impact of environmental conditions • impact of implemented incident strategies and tactics • location of identified factors • potential spread of affected area • resource identification and tasking • topographic and cadastral data • topographical features including slope, aspect and impact on mission • values and risks • vegetation
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• weather
Communication methods may include:
• email • face to face contact
• Geographical Positioning System (GPS) coordinates
• maps and diagrams • telephone • written documents
Mission debriefing may include:
• critical incident stress debriefing • mission analysis • performance evaluations
PUAFIR403 Assess building plans
Relevant codes, regulations and standards may include:
• Australian Standards • National Construction Code (BCA of Australia) • other international standards e.g. International Standard for Organisation (ISO) and National
Fire Protection Association (NFPA) • state building acts and regulations
Additional information may include:
• installers certificates • minutes of meetings • operating manuals
PUAFIR404 Inspect dangerous goods facilities Hazardous chemicals may include:
• any material which without adequate safeguards may contaminate the environment and/or threaten life or property, dangerous goods, scheduled poisons, environmental pollutants and prescribed listed wastes
PUAFIR405 Collect, analyse and provide regulatory information
Sources of information may include:
• annual reports • articles and promotional material • briefing notes and ministerial inquires or responses • coronial inquiries • proposals and project plans • recommendations from Royal Commissions
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• routine or complex reports and submissions
Appropriate methods may include:
• categorising • comparing • indexing • integrating • linking • sorting
Analysis may include:
• application of statistical methods • critical analysis • mathematical calculations • problem solving
Management information systems may include:
• basic statistical information • client information • communications channels • computers • financial records • legislation, guidelines and awards • library • manuals • market trends • organisational, legal and policy materials • personnel resources • procedures • protocols • records management • registries and file records
PUAFIR408 Plan aircraft operations
Hazards affecting aircraft operations may include:
• ground resources • interference to communications • level of visibility • masts or aerials • other aircraft • restricted, danger or prohibited areas • smoke and spot fires • support personnel
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• terrain • weather conditions • wires or power lines
Suitable aircraft base locations may include:
• agricultural airstrip • existing licensed airfield • licensed helipad • recreation reserves • remote helipad
Criteria for selection of aircraft base location may depend on:
• areas of reduced visibility • distance to operation • flight hazards • flight paths in and out • logistics support • road accessibility • vehicle parking • vicinity of houses or general population • water availability
Suitability of aircraft for task may include:
• aircraft capability • communications system availability • engine type – piston or turbine • fire behaviour • landing and take-off area requirements • load capacity • multi or single engine • pilot ability • pilot local knowledge • range • speed • take off capacity • task • visibility • weather • wing configuration
Search and Rescue (SAR) procedures may include:
• briefings and debriefings including: • checklists • timing
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• SAR: • agency requirements • legislative requirements • travel, ferry and flight times
• SAR: • manifests • time, procedures and actions
• communications: • airspace - outside and inside • flight following, notification and reporting procedures • inbound and outbound reporting • organisational systems • Very High Frequency (VHF) aeronautical
Briefing using SMEACS plus questions may include:
• agreed aircraft traffic procedures • communications frequencies • hazards • purpose of mission and objectives • roles • strategies and tactics
Personnel may include:
• air base or helibase personnel • aircrew • fire ground personnel • incident management staff • pilots
Displaying information may include:
• communications plan • fire map • first aid location • map of air base or helibase layout • meteorological report Incident response plan may include: • ambulance • doctors • first aid equipment • hospitals • international guidelines
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PUAFIR409 Develop air attack strategies
Hazards affecting aircraft operations may include:
• adverse fire behaviour • ground resources • interference to communications • level of visibility • masts or aerials • other aircraft • restricted, dangerous or prohibited areas • smoke and spot fires • support personnel • terrain • weather conditions • wires or powerlines
Organisational policies and procedures may include:
• civil aviation regulations and orders • operational procedures • Search and Rescue (SAR) procedures • weather
Operational support requirements may include:
• communications facility • refuelling equipment • security • support personnel • suppressant loading and mixing gear
Approved communication methods may include:
• air to air radio • air to ground radio • data communication systems • phone • verbal and written instructions
Factors affecting performance of aviation resource may include:
• engine type - piston or turbine • landing and take-off area characteristics • load capability • pilot ability • range • temperature or humidity • type - high/low, wing/low, wing/multi and single engine
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• wind
Factors impacting on effectiveness of air attack strategies and tactics may include:
• availability of ground resources • canopy height • distance from water source or airstrip • fire intensity • firebombing system • flight rules • hazards • speed • vegetation type • visibility • weather
PUAFIR410 Provide safety advice at a rural/land management incident
Initial briefing may include:
• current situation • objectives and strategies • potential public health and environmental risks • potential Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) issues
Planning process may include:
• communications plan • incident action plan • medical plan • traffic plan
Personnel roles and responsibilities may include:
• Incident Controller • incident management team • line supervisor • operational personnel • other agency and support organisation personnel • personnel involved in or affected by a health, safety or welfare incident • section managers • unit managers and leaders
Outlying operations may include:
• air bases • camps • traffic control points
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PUAFIR411 Provide safety advice at an urban incident
Initial briefing may include:
• current situation • objectives and strategies • potential public health and environmental risks • potential WHS/OHS issues • risk management decisions and consultation
Assessing adequacy of briefings and procedures may include:
• appropriate supervision of all personnel working in and around an incident • communication and warning systems • incident action plan development process • incident and safety information provided to incident personnel • reporting of accidents and near misses • risk management procedures and consultation • skills and training of personnel prior to deployment • suitability of protective clothing and equipment prior to deployment
Types of building risks may include:
• asbestos • collapse zones • tilt slab construction
Types of environmental risks may include:
• atmospheric air risks • water runoff risks
Personnel roles and responsibilities may include:
• Incident Controller • incident management team • line supervisor • officers representing other agencies and support organisations • operational personnel • personnel involved in or affected by health, safety or welfare incidents • section managers • unit managers and leaders
Adequacy of briefings may include:
• briefing personnel about safety issues • making personnel aware of known hazards and keeping them informed of developments
Use of equipment may include:
• appropriate to the activity being undertaken
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• appropriate to the user's qualifications, accreditations and experience
Additional support may include:
• chaplaincy services • critical incident support services • ongoing • time critical • time limited
Reports may include:
• demobilisation report • reports prepared at the end of a shift
PUAFIR412 Conduct simple prescribed burns
Assets may include:
• area of rare or sensitive flora and fauna • buildings and other properties • camps or recreational areas • crops • cultural values • historic relics • machinery • plantations • research plots and reference areas • stock • utilities including power and telephone lines, water supply structures and communication
towers
PUAFIR413 Develop simple prescribed burn plans
• No Range of Conditions
PUAFIR414 Interpret and analyse fire weather information
Sources of relevant weather information may include:
• air or ground observations • automated weather stations including fixed or portable • Bureau of Meteorology websites or fire weather experts • emergency services and land managers • fire ground and operational personnel • media including newspapers, radio and internet • persons with local knowledge
Weather data may include:
• barometric pressure
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• lightning • precipitation • radar images • relative humidity • satellite images • snowfall • synoptic charts • weather forecasts, warnings and model guidance
Weather forecasts may include:
• district forecasts • fire weather forecasts • incident weather forecasts • warnings including fire or severe weather and thunderstorm • wind channelling
Weather analysis may include:
• diurnal cycles • drought indices • El Niño and La Niña effects • fire danger indices • long term weather cycles • seasonal cycles
Types of weather signs may include:
• changes in: • air temperature • barometric pressure changes • wind direction and velocity
• cloud formation and patterns • cold fronts • smoke behaviour from other recent fires in the area • thunderstorms
Fire behaviour may include:
• fire perimeter • fire size, growth and shape • fire whirls • flame characteristics i.e. height and depth • heat output and intensity • junction zones • rate of spread • smoke • spotting
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PUAFIR415 Supervise machinery use in wildfire operations
Assets may include:
• buildings and other property • historic and cultural sites • plantation and other crops • public lands • rare or sensitive flora and fauna • utilities including power and telephone lines, rail lines, water supply structures and
communications towers
Types of control line construction may include:
• changing the alignment of the control line • isolating hazards
Firefighting strategies may include:
• defensive • direct, indirect and parallel attack
Safe work practices may include:
• brakes being set and blade being lowered before personnel mount or dismount machine • cleaning up and repairing oil leaks on machine • operators cleaning out build up of leaves, grass and twigs from machines • personnel gaining attention of the operator before approaching a machine • personnel never mounting or dismounting from a moving machine • personnel remaining outside of risk zone during machine operations to avoid possible injury • taking refuge with a machine when threatened by wildfire • trained operators • wearing of a seat belt
Personal protective clothing and equipment may include:
• dust mask • gloves • goggles • hearing protection • helmet • leather boots • overalls or long sleeve shirt and long trousers made of natural fibres
Machine safety requirements may include:
• audible reversing alarm • fire blanket • fire extinguishers • lights
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• machine being in good operating order • operator protective systems - ROPS and FOPS
Standard of construction of control line may include:
• fire control strategies • fuel type and density • land management category • machine attachments and resources • machine type and configuration • obstacles • operator skills • spot overs • support resources • time of day • visibility
Mop up activities may include:
• closing and rehabilitating fire control line no longer required • cutting through the duff or peat layer to mineral earth • moving large amounts of material as required by fire crews • providing access to hot spots • pushing logs on fire edge into the fire • pushing or ripping stumps to increase efficiency of mop up • pushing trees likely to threaten the control line • reopening tracks or roads by clearing fallen debris and trees • spreading out logs
PUAFIR416 Supervise specialist response to aviation accidents and incidents
Aviation accidents and incidents may include:
• aircraft fires including: • auxiliary power unit fire • cargo, engine, refuelling and wheel fires • fires of electrical origin • internal fires
• aircraft collisions including: • aircraft on the ground • structures on and off the airport
• aircraft equipment malfunction including: • bomb warnings • brake failure • crash on water • explosion on aircraft
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• fuel spill • hydraulic
• medical emergencies • pilot incapacity • smoked filled fuselage • tyre failure • undercarriage observations
Hazards and special risks may include:
• aircraft materials • aircraft wheel fire hazards • arresting systems • armament • cirrus systems - parachute • composite fibres • ejection systems • electrical systems • engines including
• propeller • rotors • turbine
• evacuation slides • hazardous materials • hydraulic systems • location of fuel systems • military aircraft • navigation systems • oxygen cylinders and supply systems • pyrotechnics • radioactive materials • rotary aircraft • special fuels
Objectives, strategies, tactics and factors for consideration may include:
• oral messages by radio terrain • persons on board • pilot intention • type of accident or incident • type of cargo type • tactical approach criteria:
• aircraft type • location • number of passengers on board
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• vehicles and personnel immediately available • weather • wind
PUAFIR501 Conduct fire investigation and analysis activities
Protocols for coordination of stakeholder organisations may include:
• canvassing witnesses • collecting and securing physical evidence • collecting, collating and analysing information • conducting examinations • conducting interviews • coordinating other organisations and agencies • making sketches and maps • prepairing reports • producing information • taking notes
Sources of information may include:
• correspondence • databases • incidence mapping • inter and intra organisational activities • internet • journals
Types of evidence may include:
• audio and video tapes • burn patterns • debris • documents • drawings • electrical appliance and equipment • electronic data • gas appliance and equipment • manifests • maps • personal notes • physical evidence • plans • sketches • soil • witness statements
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Documentation may include: • briefing notes • findings • methodologies • other information • photographs • support data
Packaging may include:
• glass receptacles • non-leaching bags • non-lined tins • rigid and non-rigid receptacles
Specialist personnel may include:
• arson squad • fire investigators • insurance investigators • lawyers • other authorities Forensic personnel and specialist organisations may include:
• crime scene police • forensic specialists • laboratory technicians • medical examiner
PUAFIR502 Develop incident control strategies
Risk characteristics may include:
• risk management concepts, principles and guidelines as defined in current industry standards
Incidents may include:
• incidents covered by organisational legislative responsibility
Sources of risk may include:
• control activities • human behaviour • management activities • fire • flood • hazardous materials • structural collapse
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Strategic options may include:
• contingency • defensive and offensive • direct, indirect and parallel attacks
Tactics may include:
• back burning • construction of fire line by hand, machine or aircraft • fixed sprinklers • hose line • overhead attack • ventilation
Evaluation of tactics may include:
• deficiencies and limitations • determination of advantages • disadvantages
Predictions may include:
• incident behaviour and control models • local knowledge • suppression and fire control line construction models • weather predictive models • wind plume model
Resource requirements may include:
• access to location • availability of specialist personnel • equipment requirements • expected duration of incident • range of control options available
Consequences may include:
• cost • date and time of control • impact on environment • local community and economy • probability of success
Stakeholders may include:
• community groups • industry groups • land managers • local businesses
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• members of parliament • members of the public • Non-Government Organisations (NGOs) • other response organisations • recovery and support agencies
Information sources may include:
• emergency management plans and arrangements • hazard assessments • response plans • risk assessments
PUAFIR503 Coordinate human resource management activities
Industrial matters may include:
• government industrial relations policies • industrial awards and agreements • industrial court or commission rulings • organisational policies, procedures and protocols
Disciplinary matters may include possible breaches of:
• acts and ordinances • government policies • legal advice and legislation • organisational procedures • supervisory and human resource practices
Promotion requirements may include:
• completion of examinations and training courses • qualifications • specific organisational requirements • work experience
Organisational Equal Employment Opportunity (EEO) policies may include:
• adherence to anti-discriminatory practices • equitable access to information • input from all personnel • promotion of cultural diversity
Team building facilitation may include:
• constructive feedback • equitable distribution of resources and tasks • information to all team members • team input into goal setting
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Career and succession plans may include:
• learning and development plans • personal development plans • Training Needs Analysis (TNA)
Appropriate sources may include:
• immediate section heads • legislation • other government agencies • policy • training section
PUAFIR504 Assist with formulation and implementation of plans and policies
External organisations may include:
• associated industries • community groups • government departments and organisations • other agencies
Stakeholders may include:
• emergency service organisations • employers • equipment suppliers • general public • insurance industry • organisational personnel • state, territory and local government • unions
Types of submissions may include:
• reports on hazard identification and reduction • requests and recommendations of plant, equipment and resource allocation • revision of policies and procedures
PUAFIR505 Administer cost centre’s financial resources
Budget may include:
• budget expenditures - routine or recurrent • capital and budget estimates • evaluation of planning activities • financial budget administration • maintenance projects
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• municipal costs • new minor projects or works • ongoing costs • recurring expenses including stationery and stores
PUAFIR506 Conduct an inspection of a performance based building design
• No Range of Conditions
PUAFIR507 Inspect building fire safety systems
Relevant standards may include:
• AS/NZ standards • building regulations • legislation • manufacturers’ specifications • National Construction Code (Building Code of Australia) • organisational procedures • other standards such as overseas or international standards e.g. ISO and National Fire
Protection Association Codes
PUAFIR509 Implement prevention strategies
Public safety risk prevention strategies may include:
• building codes • community restoration • critical incident stress management • emergency management from prevention and mitigation analysis • emergency management planning • financial support • implementing plans • land use management • legislation and regulation • mobilising resources • mutual aid agreements • preparedness • prescribed burning • public education • response and recovery including safety standards • restoration and reconstruction • training and exercises • warning systems
Assessment of public safety risk prevention strategies may include:
• costs and benefits • deficiencies and limitations
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• determination of advantages • disadvantages
Organisational criteria may include:
• compatibility with other strategies • continuity of effects • effects on economy, environment and individual freedom • equity • jurisdictional authority • leverage for further vulnerability - reducing action and cost effectiveness • possibility of vulnerability creation • public and pressure group reaction • timing • vulnerability reduction potential
Local forums may include:
• community groups • local councils • local emergency management committees • schools
Organisational policies and procedures may include:
• legislation related to organisational and public safety risk prevention strategies • operating procedures • operational performance standards • operational, corporate and strategic plans • personnel practices and guidelines • quality standards
Communication may include:
• electronic transmission of information • letters and emails • meetings • small group or individual communication
Authorities and other responsible organisations may include:
• Commonwealth, state, territory and local government authorities • community service organisations • contractors • equipment suppliers • land management agencies • medical organisations • operative and support organisations • other emergency organisations
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• water, gas and power utilities • welfare and counselling organisations
Stakeholders may include:
• career or volunteer personnel • client and industry groups • members of parliament and public • Non-Government Organisations (NGOs) • public and private sector organisations • staff
Documentation may include:
• Australian or international disaster and emergency management documentation • emergency and evacuation procedures • industry standards • organisational operating procedures and policies • risk and hazard analysis • WHS/OHS procedures
PUAFIR510 Inspect for legislative compliance
• No Range of Conditions
PUAFIR511 Conduct complex prescribed burns
• No Range of Conditions
PUAFIR512 Develop and analyse the behaviour and suppression options for a Level 2 wildfire
Sources of relevant information may include:
• air or ground observations • automated weather stations • Bureau of Meteorology websites and/or fire weather experts • fire ground information, operational situation reports and infrared scans • fire history maps • fuel type maps • Geographic Information Systems (GIS) and relevant databases • land managers • persons with local knowledge
Consideration of fuel types and fuel assessment techniques may include:
• bark fine fuels • canopy fine fuels • coarse fuels, coarse standing fuels and coarse surface fuels • dead course fuel moisture and dead fine fuel moisture
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• elevated fine fuels and fine fuels • fuel and fire behaviour • live fuel moisture • moisture content assessment • near surface fine fuels and surface fine fuels • total fuel load
Sources of weather information may include:
• atmospheric stability • Bureau of Meteorology products and tools • calculation of fire danger ratings • cold fronts • diurnal cycles • droughts • Foehn winds • katabatic and anabatic winds • long term weather cycles • relative humidity and dew point temperature • sea and land breezes • seasonal cycles • short term and local weather effects • temperature and temperature inversions • wind gustiness and directional variations • wind speed and direction
Effects of topography on fire behaviour may include:
• acceleration effects • drought index and drought factor • dry upper winds including mixing and range effect • elevation • fuel distribution • land form - channelling • rockiness and continuity • slope and aspect
Types of fire prediction tools and references may include:
• CSIRO (McArthur) meters including • forest and grassland fire danger • grassland fire spread
• forest fire behaviour tables • fuel hazard guides • other fuel specific fire behaviour prediction systems • Vesta fire models
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Risks may include:
• economic • environmental • legal • operational and public safety • political • public and private assets • technical
Human, economic and environmental assets may include:
• areas of environmental, conservation and/or tourism value • crops and farm assets • historic sites • indigenous cultural sites • key infrastructure • plantations • private or public buildings • towns or settlements • water catchments
Firefighting strategy may include:
• defensive strategies - community and asset protection • offensive strategies - direct, indirect and parallel attack
Firefighting tactics may include:
• aerial suppression • back burning and burning out • control line construction - hand and machine • direct application of firefighting media
PUAFIR513 Develop complex prescribed burn plans
• No Range of Conditions
PUAFIR514 Assess and evaluate a facility’s fire and incident safety management systems
Hazardous materials may include:
• any materials which, without adequate safeguards, contaminate the environment or threaten life or property
• dangerous goods, hazardous chemicals or scheduled poisons, environmental pollutants and listed prescribed wastes
Information about hazardous materials may be sourced from:
• Emergency Response Guides
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Consequences of dangerous goods releases may include:
• effects on people, enviroment and property
Consequences of each fire scenario may include:
• effects on environment, people and property
Legislation, standards, codes of practice and performance based criteria may include:
• company or owner requirements • factory mutual system – loss prevention data • industry association specifications • industry hazardous materials code • industry standards • manufacturers’ specifications • system designer specification
Recovery strategies may include:
• commercial mutual aid agreements • contaminated fire water containment • facility restoration • fire agency/organisational clean up • fire organisational resources • hazardous waste disposal • working with government and non-government organisations
PUAFIR601 Develop and administer agency policy, procedures and practices
Stakeholders may include:
• community groups • consultants • customers • executive management • industry, national and international associations • local, state and federal governments • other emergency management and non-government organisations • technical advisers • work groups and individuals internal to organisation
Organisational policies, practices and procedures may include:
• agreements • corporate, strategic and operational plans • guidelines • legislation • ministerial and government directives
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• new reforms • orders and directives • performance standards • practices and guidelines • quality standards
PUAFIR602 Manage the implementation of community safety strategies
Risks may include:
• commercial and legal relationships • criminal activity • economic • human behaviour • individual activities • management activities and controls • natural events • political circumstances • technology and technical issues
Prevention, preparedness, response and recovery strategies may include:
• community restoration • critical incident stress management • emergency management planning • financial support • implementing plans • land use management • mobilising resources • mutual aid agreements • personal support and counselling • public education • restoration and reconstruction • safety standards, legislation, regulations and building codes • training and exercises • warning systems
Evaluation of draft strategies may include:
• determination of advantages, disadvantages, deficiencies and limitations
Stakeholders may include:
• career and volunteer personnel • client, community and industry groups • members of parliament • non-government organisations • public
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• public and private sector organisations
Strategies are documented may include:
• corporate plans • existing disaster plans • guidelines • historic data • legislation • operational manuals • policies
Strategies are widely publicised may include:
• electronic transmission of information • letters • meetings • small group or individual verbal communication
Technologies may include:
• computerised simulations
Communicating the information may include:
• community information booklets • emergency service personnel • groups • media • municipalities
Action plans may include:
• aims and objectives of strategy • monitoring and evaluative procedures • possible strategies to achieve objectives • reporting requirements • resources including availability, limitations, contingencies and alternatives • tactics to implement strategies
PUAFIR603 Determine origin and cause of wildfire
Support personnel may include:
• government and private forensic chemists • insurance investigators and assessors • statutory bodies • technical specialists e.g. fire behaviour and meteorological experts
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Organisations or agencies may include:
• coronial services • electrical and gas authorities • land management agencies • other statutory authorities • police and fire services • state or territory forensic services
Witnesses may include:
• emergency services personnel • members of statutory agencies • property owners or occupants • public
Fire scene records may include:
• audio • digital media including thermal, digital, multimedia, Closed Circuit Television (CCTV) and
other media images • maps • meteorological records • notes • sketches and plans
PUAFIR604 Determine origin and cause of structure fire
Roles and responsibilities may include:
• legislative requirements • memorandums of understanding • organisational operating procedures
Agencies and/or organisations involved in fire structure investigations may include:
• coroner • electrical and gas authorities • forensic scientists • insurance investigators, assessors and construction companies to make safe properties • other statutory authorities • peak industry bodies • police investigators
Support personnel may include:
• government and private forensic chemists • insurance investigators and assessors • statutory bodies
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Internal survey of scene may include:
• determination of area of origin • development and testing of hypothesis on potential areas of origin • interpretation of smoke, heat and direct flame contact records • recognition of area of least damage
Types of witnesses may include:
• firefighters • members of statutory agencies • property owners or occupantspublic
Sampling equipment and resources may include:
• accelerant detecting canine • field based sampling devices e.g. photo ionisation detectors
Digital multimedia may include:
• audio • computers • log book • note taking • photography - digital, multimedia, Closed Circuit Television (CCTV) and other media images • sketches and plans • video
PUAFIR605 Determine origin and cause of mobile property fire
Organisations may include:
• coroner • electrical and gas authorities • forensic scientists • insurance investigators and assessors • other statutory authorities • peak industry bodies
Support personnel may include:
• government and private forensic chemists • insurance investigators and assessors and construction companies • statutory bodies • technical specialists
Mobile property fire incidents may may include:
• aircraft • caravan, campervan fires, marine craft, motor vehicle, train, tram, truck and bus fires • farm machinery
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Types of witnesses may include:
• emergency services personnel • members of statutory agencies • owners or occupants • public
Vehicle indicators may include:
• accidental • arcing • arson • friction • heating from conduction, convection and radiation • impact damage • incipient • manufacturing faults • melt rates • overload • oxidation of metal • paint work • radial • repair faults • spring compression • vapour explosion
Types of sampling equipment and resources may include:
• accelerant detecting canine • field based sampling devices e.g. photo ionisation detectors
Appropriate collection techniques may include:
• mobile property relocation to workshop for further analysis using car carriers, marine salvage and low loaders
• preservation of evidence • search techniques • security of environment
Recording and digital media may include:
• audio • computers • log books • note taking • photographyincluding digital, multimedia, Closed Circuit Television (CCTV) and other media
images • sketches
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• video
PUAFIR606 Apply principles of combustion and fire dynamics to fire scene investigation
• No range of conditions
PUAFIR607 Apply electrical/electronic knowledge to fire investigations
Organisations and/or agencies may include:
• coroner • electrical and gas authorities • forensic scientists • industry peak bodies • insurance investigators, assessors and construction companies to make safe properties • other statutory authorities • police investigators
Support personnel may include:
• government and private forensic chemists • insurance investigators and assessors • local personnel with expert knowledge • statutory bodies
Types of electrical equipment and appliances may include:
• electronics • fans • heaters • installed wiring • kitchen appliances such as toaster, electric kettle and microwave • lights and fittings • motors and switch gear • socket outlets and switch gear
Electrical circuitry components, equipment and appliances of evidential value may require protection from:
• contamination • damage • destruction • spoliation • unauthorised removal
PUAFIR608 Investigate fatal fires
Origin and cause determination may include:
• identification of ignition sources
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• scene interpretation • scene processing
Recording observations may include:
• audio • computers • environmental conditions • fuel, weather and topography • notes • photography including digital, multimedia, Closed Circuit Television (CCTV) and other media
images • sketches and plans • video
PUAFIR609 Collect, record and coordinate the analysis of physical evidence
Physical evidence may include:
• accelerant containers • any objects including gross or microscopic in size • biological material • blood spatter pattern analysis • clothing • documents • fibres • fire debris • impression evidence including tyre marks, shoe marks, tool marks and fingerprints • liquid or gas • living, inanimate and solid objects • paint • photography including digital, multimedia, Closed Circuit Television (CCTV) and other media
images • real, oral, computer data or documentary • vehicle examinations
Observation techniques and technological methods may include:
• detection methods including electronic, chemical, optical, physical and canine • hand picking including use of forceps and gloves • physical removal of section of samples e.g. accelerant samples on wood, carpet and
furniture • specialist equipment • swabbing • sweeping • tape lifting • use of equipment for access above or below ground
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• vacuuming
Recording physical evidence may include:
• audio recording • closed circuit or other media images • computer generated data • digital images • electronic visual information • global positioning system • hand written notes • multimedia graphics • photographs • physical capture • sketches and plans • video recording
Technical specialists may include:
• emergency services personnel • forensic scientists • industry specialists • insurance industry personnel • police • statutory authorities
Quality and quantity of samples may include:
• control reference sample where available and appropriate for example, control reference samples which represent background contaminants and control reference samples collected from a known source including the elimination of fingerprints and hairs from the victim or suspect
• laboratory examinations and analysis
Labelling of electronic data may include:
• continuity details • date and time • incident number • item description, sample number and location • persons collecting the evidence
Factors for consideration when packaging and storing physical evidence may include:
• chemical composition of sample • disposal • drying of wet exhibits • exhibit labels • packaging medium
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• physical nature of exhibit • safe storage and handling procedures • storage temperature • tamper evident seals • transportation of evidence to storage or examination facility • WHS/OHS considerations
Laboratory examinations may include:
• document examination • fingerprint development, enhancement and examination • motor vehicle examinations • shoeprint development, enhancement and examination • tool mark examinations and trace evidence examinations
PUAFIR610 Manage imaging and electronic data
Accessories may include:
• batteries • caps • covers • discs • filters • lenses • lighting • recording devices • tripods
Electronic equipment may include:
• audio or video recording • Closed Circuit Television (CCVT) or other media images • computer generated data • detection equipment • digital camera • digital images • digital recording note takes • digital video camera • electronic visual information • Global Positioning System (GPS) • multimedia recording devices • portable hard drives or servers • short term media (SD cards)
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Physical evidence may include: • any and all objects including gross or microscopic in size • biological tissue • blood stain • clothing • containers • documents • fibres • fire debris • living, inanimate, solid objects • new evidence which results in reopening an investigation • paint • photography including digital, multimedia, CCTV and other media images • real, oral, computer data or documentary • tyre marks, shoe marks, tool marks and fingerprints • vehicle examinations
Selected techniques for the capture of data may include:
• current photo imaging industry practice • data enhancement • digital imaging processes • exposure meter techniques • perspective
Labelling of evidence may include:
• date • details of persons giving evidence • digital evidence • electronic file naming protocols • location • personnel collecting evidence • time
Data corruption may include:
• chemicals including cleaning agents • computer virus • dust and physical damage including crushing and severe shocks • extreme temperatures • magnetic fields • moisture
Data evidence log requirements may include:
• details of devices or equipment used to capture digital evidence
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• handling processes of each digital capture • names and experience of personnel recording digital images and audio recordings • protocol for saving digital capture • relationship between digital capture and incident scene
Storing or archiving data to be retained may include consideration of:
• exhibit labels • packaging medium • physical nature of exhibit • storage temperature
PUAFIR611 Process and analyse fire scene data and laboratory results
Data may include:
• control charts • graphs • observations • results of surveys • tables • tests and measurements
Organisational and/or agency guidelines may include:
• methods and procedures manuals • quality system requirements
Physical evidence may include:
• biological tissue • bite marks • blood stain analysis • clothing • documents • factual evidence which embraces any and all objects, gross or microscopic in size, living or
inanimate, solid, liquid or gas including the relationship between all such objects • fibres • fingerprints • fire debris • paint • shoe, tool and tyre marks • Vehicle examinations
Specialist practitioners may include:
• emergency services personnel • forensic and industry scientists • police
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PUAFIR612 Undertake post incident analysis
Organisations and agencies may include:
• coroner • electrical and gas authorities • fire services • forensic scientists • industry peak bodies • insurance investigators, assessors and construction companies to make safe properties • police investigators • statutory authorities
Support personnel may include:
• government and private forensic chemists • insurance investigators and assessors • statutory bodies
Complexities that may impact investigation may include:
• conflict of interest issues • existence of secondary hazards • involvement of external agencies • language competencies of parties involved • legal implications arising from post incident related matters • level of public or political interest • other parties including subcontractors • seriousness of injury or other outcomes • technical implications
Stakeholders and interested parties may include:
• community • employees and employers • government and emergency services agencies • insurance representatives • manufacturers • media • owners and occupants • peak bodies • politicians • subcontractors • suppliers and distributors • unions
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Resources may include:
• funding • physical resources • staffing
Barriers impacting on post incident analysis may include:
• access to incident • availability of research data and analysis or testing equipment • availability of technical design information and data for the investigation • changes to incident scene • condition of witnesses • cultural issues • economic implications • geographic location and accessibility • lack of records • language • legal restrictions or limitations including temporary, short and long term • length of time from incident occurrence • political and community stakeholder sensitivity • time limits imposed
Analysis team may include:
• Experts or specialists relevant to incident type for example: • engineers • firefighting personnel including urban, rural and auxiliary • forensic scientists • land managers • police and other emergency services personnel • qualified fire investigators • statutory authorities • surveyors • union representatives
Current and historical data may include:
• data for incident including building plans, essential service plans, history, council information, fuel loads, weather data, incident records and flight plans
Documented evidence may include:
• documentary evidence • installed fire safety systems data • interviews • measurements • multimedia information
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• photography including digital, Closed Circuit Television (CCTV) and other media images • sketches • statements
Key personnel within the organisation may include:
• external specialist personnel and contractors • legal advisor • personnel involved in incident • union or staff association representatives
PUAFIR519 Supervise incideniary operations during aerial ignition
No Range of Conditions
PUAFIR518 Conduct and record a bushfire attack level (BAL) assessment
• No Range of Conditions
Websites
The following links provide the reader with access to sites that contain relevant information to assist with the delivery and assessment of Public Safety units.
Glossaries
Australian Disaster Resilience Knowledge Hub: Glossary of terms
https://knowledge.aidr.org.au/glossary
Bureau of Meteorology: Glossary of terms
http://www.bom.gov.au/tsunami/info/glossary.shtml
National Centre for Vocational Education Research (NCVER): Glossary of VET
http://www.voced.edu.au/glossary-vet
Industry links
AFAC Doctrine https://www.afac.com.au/insight/doctrine
Australian Institute of Disaster Resilience (AIDR)
https://www.aidr.org.au/
Australian Resuscitation Council (ARC) Guidelines
https://resus.org.au/guidelines/
Australian Standards https://infostore.saiglobal.com/en-au/effective-standards-and-regulatory-management/
National Aerial Firefighting Centre (NAFC)
http://www.nafc.org.au/
Safe Work Australia https://www.safeworkaustralia.gov.au/
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Vocational Education and Training (VET) Quality Framework
Standards for Registered Training Organisations (RTOs) 2015
https://www.asqa.gov.au/standards
Australian Qualifications Framework https://www.aqf.edu.au/
Fit and Proper Person Requirements https://www.legislation.gov.au/Details/F2011L01341
Financial Viability Risk Assessment Requirements 2011
https://www.legislation.gov.au/Details/F2011L01405
Data Provision Requirements 2012 https://www.legislation.gov.au/Details/F2013C00497
VET Regulatory Authorities
Australian Skills Quality Authority (ASQA)
https://www.asqa.gov.au/
Victorian Registration and Qualifications Authority (VRQA)
https://www.vrqa.vic.gov.au
Training Accreditation Council Western Australia
www.tac.wa.gov.au
Training Package Development
Standards for Training Packages 2012 https://www.education.gov.au/training-packages
Australian Industry and Skills Committee (AISC)
https://www.aisc.net.au/
Industry Reference Committees (IRCs) https://www.aisc.net.au/content/what-irc
https://www.aisc.net.au/content/industry-reference-committees
Skills Service Organisations (SSOs)
https://www.aisc.net.au/content/skills-service-organisations
VET Links
Australian Core Skills Framework (ACSF) https://www.education.gov.au/australian-core-skills-framework
Australian Industry and Skills Committee – National Schedule
https://www.aisc.net.au/content/national-schedule
Department of Education and Training - VETNet
https://vetnet.education.gov.au
NCVER: VET knowledge bank http://www.voced.edu.au/vet-knowledge-bank
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National VET Provider Collection Data Requirements Policy
https://www.education.gov.au/national-vet-provider-collection-data-requirements-policy
Training.gov.au https://training.gov.au/Home/Tga
Unique Student Identifier https://www.usi.gov.au/
User’s Guide to the Standards for Registered Training Organisations (RTOs) 2015
https://www.asqa.gov.au/standards
ERTOA (Enterprise Registered Training Organisation Association Incorporated)
https://www.ertoa.org.au/
VELG https://www.velgtraining.com/
Legislation Links
Commonwealth Legislation https://www.legislation.gov.au/
Australian Capital Territory Legislation https://www.legislation.act.gov.au/
New South Wales Legislation https://www.legislation.nsw.gov.au/#/
Northern Territory Legislation https://legislation.nt.gov.au/
Queensland Legislation https://www.legislation.qld.gov.au/
Tasmanian Legislation https://www.legislation.tas.gov.au/
Victorian Legislation http://www.legislation.vic.gov.au/
Western Australian Legislation https://www.legislation.wa.gov.au/
Australian Government Legislation
Biosecurity Act 2015 https://www.legislation.gov.au/Details/C2017C00303
Environment Protection and Biodiversity Conservation Act 1999
https://www.legislation.gov.au/Details/C2016C00777
National Vocational Education and Training Regulator Act 2011
https://www.legislation.gov.au/Details/C2017C00245
Privacy Act 1988 https://www.legislation.gov.au/Details/C2018C00292
Student Identifier Act 2014 https://www.legislation.gov.au/Details/C2017C00038
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PUBLIC SAFETY COMPENDIUM
PUACOM001 Communicate in the workplace
Clients may include:
• contractors • external and internal • members of the public • people with hearing or vision impairments • persons from culturally and linguistically diverse backgrounds • representatives of non-government organisations • representatives of other organisations
Instructions may include:
• verbal and non-verbal • written requests and directions
Modes of communication may include:
• Auslan gestures • email, SMS and social media • face to face • helicopter and fixed plane signals • information technology systems • mobile, satellite or land line telephone • pamphlets translated into other languages • radio • signalling systems • signalling to vessel skipper re: anchoring and towing • use of interpreters • written
Client needs may include:
• advice • assistance • information
Workplace may include:
• bars and bar crossings • blue water coastal areas and barrier reef • in the field • office • operational area • surf or ocean environment • workshop
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Non verbal communication may include:
• body language • gestures and signals
Routine correspondence may include:
• brief notes • documents • feedback requests • number of themes covered in document would be simple and limited • summation emails
PUACOM002 Provide services to clients
Communication with clients may include:
• displays of information • electronic • face to face • forms • interpreters • letters • non-verbal gestures and body language • photographs • project management and task share platforms • spoken • telephone • written
Clients may include:
• colleagues • community • contractors • personnel from other organisations
Other organisations may include:
• community services and groups • government departments • public safety and non-government organisations
Spoken communication may include:
• checking on details • clear • instructions • negotiating meaning • paraphrasing
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• providing feedback • sequenced explanations • summarising • using another language
Appropriate response may include:
• selecting and extracting relevant information • spoken response involving questioning personnel and relaying information to client • written response involving reading
Completion of necessary documentation may include:
• independent or assisted form filling • recording events in sequence
Organisational policies and procedures may include:
• documentation in procedures manual • standardised operations
Procedures for dealing with difficult clients may include:
• seeking assistance • obtaining feedback • referring to other personnel
Opportunities for feedback may include:
• client satisfaction forms • telephone or online surveys or polls • follow up contact • suggestion box • verbal
PUACOM003 Manage information
Presentation of information may include:
• articles and promotional material • briefing notes • project plans • proposals • reports and submissions
Management information systems may include:
• basic statistical information • client information • communication channels • computers • financial records
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• guidelines and awards • legislation • library • manuals • market trends • organisational, legal and policy materials • personnel resources • procedures • protocol • records management • registries and file records
Analysis may include:
• application of statistical methods • critical analysis • mathematical calculations • problem solving
Collection techniques may include:
• data bases • interviews • literature search • observation • research • surveys
Collection methods may include:
• categorising • comparing • indexing • integrating • linking • sorting
Evaluation of information issues may include:
• accuracy • credibility • pertinence • relevance • reliability • validity
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PUACOM004 Manage organisational communication strategies
Special communication needs may include:
• persons from culturally and linguistically diverse backgrounds • people with a disability
Strategies to avoid discrimination may include:
• emphasis on verbal communication • simple pro-forma documentation • plain English documents • provision of assistance with reading and/or writing
Communication strategies may include:
• dissemination of organisational information • evaluation • internal and external information requirements • range of content areas
PUACOM005 Foster a positive organisational image in the community
Types of information may include:
• contact information • how to participate • prevention and mitigation strategies • publicity material
Community may include:
• local and business community including a range of ages and people from culturally and linguistically diverse backgrounds
• people with a disability
Opportunities to promote may include:
• answering general enquiries • community events and festivals • online marketing campaigns • other organisational forums including government forums • participating in conferences • presentations at community group gatherings • representing organisation on associations and committees • school visits • social media • special interest forums • word of mouth
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Special promotions may include:
• career promotions • crowd funding • local shows • marches and ceremonies • organisational specific weeks and regular state and national events e.g. fire awareness week • shopping mall promotions
Appropriate personnel may include:
• bilingual personnel • community liaison officer • other organisations • personnel with specific expertise • senior personnel
Prevention and mitigation techniques may include:
• business owners • cooperative arrangements with community groups • dances • focus on local community safety issues and fostering of closer linkage and partnership with
policy • police citizens clubs • school and community groups • shopping centres and malls • station open days • visitations and presentations
PUACOM006 Plan and conduct a public awareness program
Audience may include:
• adults • children • senior citizens • other organisations and agencies • members of government • preschool children • community groups • persons from culturally and linguistically diverse backgrounds • people with disabilities
Relevant personnel may include:
• co-presenter • human resources manager • team leader or supervisor
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• technical expert and experienced personnel • training officer
Characteristics of audience may include:
• age • anticipated level of existing knowledge on the subject • different cultural and religious and political backgrounds • reason for attendance and level of English proficiency • size of group
Information may include:
• facilities and activities • how to reduce public safety risk • legal obligations of public and organisations involved • organisational services
Location of venues may include:
• any public place where organisation is represented • community venues • front counter of station or base • online forums • other organisation's facilities • places of worship • schools • shopping malls • specific locations of interest • station or base
Equipment may include:
• electronic presentation equipment • electronic whiteboard • organisation technical equipment • overhead projectors • practical demonstration equipment • writing material
Supplementary information may include:
• information to assist and of public interest
Facilities and location may include:
• specific locations of interest
Records may include:
• assessment • attendance register
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• brief written reports • forms • proformas • verbal report
PUACOM007 Liaise with other organisations
Affected and interested parties may include:
• local and business communities • Commonwealth, state, territory and local governments
Organisational goals and objectives may include:
• community awareness of public safety issues • community participation in public safety activities • customer focussed service delivery • inter organisational cooperation and collaboration including goals and objectives between
sectors • performance standards • personnel practices and guidelines • response to incidents, operations and emergencies
Organisations may include:
• emergency response organisations • local, state, territory and Commonwealth governments • Non-Government Organisations (NGOs) • public safety and government organisations • suppliers
PUACOM008 Develop and organise public safety awareness programs
Research and analysis may include:
• compliance levels • issues • new and seasonal trends • review of common public enquiries
Target groups may be selected based on:
• age • coastal leisure habits • cultural group • drinking and driving habits • gender • language • location of residence • swimming habits
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• type of residence and vehicle
Materials and resources may include:
• displays • experts • multilingual information • pamphlets • signage • social media platforms • trainers • video
Programs may include:
• community participation • education • incentives and penalties
Constraints to implementing program may include:
• availability of planned resources • budgets • legislative liability and areas of jurisdiction • level of expertise or personnel available • time of year
PUACOM009 Manage media requirements at major incident
Media requirements may include:
• access for crew and equipment • bilingual briefings • community, commercial and government owned media • food and shelter • human interest interviews and stories • individual requests from media personnel • interviews with personnel • newsworthiness • onsite interviews • personal protective clothing and equipment • photographic and film opportunities • power outlets • print, radio and television and online media requirements • technical and other requirements of local, regional and national media • technical e.g. lighting and sound • telephones, internet, email and social media
Information which needs to be disseminated to the public may include:
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• danger zones • emergency hotlines or websites • evacuation details • persons police are seeking to interview • public information and assurance • road and facility closures • warnings and recommendations of what to do
Organisation and legal requirements may include:
• confidentiality • intellectual property • operational priorities • public safety • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS)
Organisational requirements for providing information to the media may include:
• currency of information • need for public assistance • operational requirements • policies and procedures
Sources of information may include:
• eyewitnesses • organisation personnel • other organisations • volunteers • weather forecasters
PUACOM010 Promote organisation’s mission and services
Stakeholders may include:
• customers • industry • local, state, territory and federal governments • national and international associations • other emergency management and non-government organisations • technical advisers and consultants • volunteers and community groups • work groups and individuals internal to the organisation
PUACOM011 Develop community awareness networks
Stakeholders may include:
• chambers of commerce • community leaders
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• ethnic groups • festival and show committees • local businesses • local community • local facility management • neighbourhood watch • online networks and forums • service clubs • sporting groups • tourist industry
Community may include:
• businesses • diverse cultural, linguistic and ethnic groups
Information may include:
• how to avoid and manage public safety risks
Opportunities to promote may include:
• community events and festivals • online • participating in conferences • presentations at community group gatherings • representing the organisation at associations and on committees • speaking at seminars • special interest and other organisational forums
Public safety awareness may include:
• career promotions • local shows • marches and ceremonies • online campaigns • organisation specific weeks and regular state and national events • processes derived from models such as community fire guard • resources/people (expertise) needed • shopping mall or online shopping promotions
Public safety awareness activities to be evaluated may include:
• costs and benefits
Identification of needs may include:
• surveys • questionnaires • research
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• policy directive from management
Strategies to promote participation may include:
• active physical involvement • encouragement • icebreakers • reinforcement
Reports may include:
• diarised entries • formal reports • minutes of meetings • proformas
PUACOM012 Liaise with media at a local level
Organisation may include
• emergency management services • fire and police • state emergency service
Organisational procedures may include
• acknowledging support of other organisations • Commonwealth and state legislation and regulations • ensuring media liaison personnel are fully briefed and prepared • limiting comments on role of own service • organisational policies and procedures • personal presentations • seeking advice from headquarters
Liaising with the media may include:
• print including local, community and daily newspapers and magazines • radio including live or pre-recorded • television including live or pre-recorded
Operational responsibilities may include:
• preservation of life and property • presenting information to the public
Opportunities for media events may include:
• awarding of certificates • donations, sponsorships and fundraising • long service to organisation • medal presentation • new equipment
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• open days • promoting service • providing educational information to the public • recruiting • self-help information • training • unusual rescues • VIP visits
Media's requirements may include:
• air time • access to media liaison personnel • amenities and briefing area • bilingual personnel and information • capabilities • deadlines • journalists • types of medium • variations • visual and verbal requirements
Media may include:
• representatives from mainstream and community television, print and broadcast media
Maintaining a positive organisational image may include:
• handling media positively in adverse conditions and circumstances • heroism of personnel • personnel are co-operative and responsive • personnel are well presented • promoting relevance of service • reporting facts
Relevant and succinct information may include:
• information for public release • not supplying classified information • reporting facts and avoiding speculation • using appropriate language
PUACOM013 Administer a local public safety group
Administrative functions may include:
• actioning requests for information • authorising equipment requistions and expenditure • keeping records and collecting statistics • preparing correspondence
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Records may include:
• equipment usage and maintenance records • financial, operational, training, personnel, stock and equipment records • inventories • operating procedures • planning and budget documents • project briefs • reports and other documentation • temporary loan books
Organisational standards may include:
• corporate and strategic plans • Equal Employment Opportunity (EEO) and Work, Health and Safety (WHS) legislation • finance and auditing regulations • financial and resource management guidelines • legislation • management information system technology and data
Organisational information may include:
• administrative instructions and information bulletins • events schedule • policies and procedures • training plans and opportunities
Strategic plans may relate to:
• building • community information • fundraising • maintenance • membership retention • public relations and profile • recruiting • training
Financial records may include:
• bank reconciliation • budget papers • cash books • computer records • fundraising and social club records • order books • petty cash records • sales tax records
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PUACOM014 Contribute to community safety
Assessing available information may include:
• Undertaking accompanied inspections such as • familiarisation inspections • inspections required by legislation • licensed premise inspections • scheduled inspections
Hazards may include:
• adverse weather • after dark operations • closed access routes • conflict with cultural practices • damaged structures • dangerous goods • debris • difficult terrain • electrical hazards • events such as fire, flood and storm • explosion • hazardous materials • illegal or careless use of fire • impediments to firefighting and rescue activities • natural disasters • scene hazards such as smoke, darkness, heat, machinery, equipment, products, structural
collapse, hazardous products and materials • structural fire and associated exposure • time pressure • utilities including electricity, gas, water and sewage
Community members and organisations may include:
• geographically based groups such as households, neighbourhoods, suburbs, business districts and towns
• indigenous Australian communities, which can be metropolitan, regional, rural or remote • shared experience groups such as interest, ethnic, professional, language, age and those
exposed to a hazard
Needs of the target group may include:
• age • cultural issues and protocols • language read and spoken • learning preferences e.g. audio, print or visual
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• literacy and numeracy support • mobility issues • those requiring an interpreter • support issues
Feedback may include:
• checklists • facilitated group meetings • reports including verbal or written submitted through the chain of command • survey results • organisational forms • using an interpreter
Mitigation activities may include:
• altering organisational or work practices • community activities including community information and education activities • hazard isolation and management • hazard reduction and removal
Environment may include:
• built environment • elements such as economics, commerce, culture and public safety service provisions that
relate to how the community functions • natural environment such as topographical features, water bodies, vegetation and
ecosystems
Legislation may include:
• local, state, territory and Commonwealth acts and regulations
PUACOM015 Conduct community safety activities
Hazards may include:
• adverse weather • after dark operations • closed access routes • conflict with cultural practices • damaged structures • dangerous goods • debris • difficult terrain • electrical hazards • events such as fire, flood and storm • explosion • hazardous materials • illegal or careless use of fire
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• impediments to firefighting and rescue activities • natural disasters • scene hazards • structural fire and associated exposures • time pressure • utilities including electricity, gas, water and sewage
Property may include:
• buildings and infrastructure
Environment may include:
• built environment • elements such as economics, commerce, culture and public safety service provisions • natural environment
Inspections may include:
• familiarisation inspections • inspections required by legislation • licensed premise inspections • scheduled inspections
Community members and organisations may include:
• geographically based groups • indigenous communities • shared experience groups
Mitigation strategies may include:
• altering organisational and/or work practices • community activities, information and educational programs • hazard isolation, management, reduction and removal
Legislation may include:
• local, state, territory and Commonwealth acts or regulations
Feedback may include:
• checklists • facilitated group meetings • reports inclduing verbal and/or written • organisational forms and documentation • survey results • using an interpreter
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PUAEME001 Provide emergency care
Conditions which are required may include:
• after dark operations • debris • difficult terrain • hazardous environmental conditions including adverse weather • limited access to equipment necessitating use of improvised techniques • mental health considerations • operating during any rescue or response situation including specialist rescue • protracted response operations • sudden impacts • time pressures • traffic • varying time frames
Equipment may include:
• Auotmated External Defibrillator (AED) • first aid kit • personal protective clothing and equipment • stretchers including improvised
Details of incident obtained from:
• casualty • visual assessment of scene • others at scene
Maintaining personal safety may include:
• instructing the causality to manage their own first aid (if too dangerous or impossible to get close to the casualty)
• washing hands • using gloves
Caring manner may include:
• communicating with casualty • personal introduction and identification consistent with other priorities • reassurance and gentle treatment in a culturally appropriate manner • showing empathy • voice tone and volume
Hazards may include:
• biological • bodily fluids • bystanders
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• chemical • downed wires • drugs • electrical • environmental hazards • fire • sharp objects • state of mental health
First aid techniques and standards may include:
• Australian Resuscitation Council guidelines • Commonwealth, state and territory regulations • industry standards
Appropriate action may include:
• protecting and/or isolating scene • relocating casualty
Reporting may include:
• emergency medical technician • medical and paramedical personnel • team leader or supervisor
Treatment may include:
• applying resuscitation techniques • applying AED • controlling bleeding • managing fractures and soft tissue injuries • dressing burns and scalds
Organisational standards, policies, procedures and protocols may include:
• legislation for provision of emergency care • legislation relevant to organisation • operational procedures • performance standards
Reporting casualty’s condition may include:
• changes in conditions • confidentiality • history • observations made • status on arrival • timeframes • treatment provided
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Documentation may include:
• casualty details • personal notes • using approved forms • written and verbal reports
Moving casualty may include:
• being culturally aware • individually or with assistance • lifts and carries • manual handling techniques • risk assessment
Processing documentation may include:
• diary entries • filing reports • logs • providing reports to authorised personnel
PUAEME002 Manage injuries at emergency incident
Treatments may include:
• application of spinal immobilisation techniques • applying resuscitation techniques • checking and maintaining airway • management of shock • managing wounds and fractures • monitoring vital signs • using bandages • using life saving devices, e.g. defibrillator • utilisation of oxygen and AED
Equipment may include:
• defibrillation • first aid kit • fracture immobilisation devices • oxygen resuscitation • spinal immobilisation collards, frames or devices • stretchers • telephone, radio or Internet to send for help
Assessment may include:
• casualty triage • environmental considerations
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• evacuation procedures • helicopter or nearest land/wharf access • primary and vital signs and secondary survey including head to toe examination
Moving a casualty may include:
• as a member of a team • individually
Management plan may include:
• protocols • transmitted • written and verbal
Resources may include:
• equipment • personnel
PUAEME003 Administer oxygen in an emergency situation
Pre use check may include:
• checking existence of suitable prominent warnings about precautions to be observed • checking manufacturers’ instructions or safety data sheet • checking for damage • to replenish and/or restore
Regulatory requirements may include:
• Australian Resuscitation Council guidelines • industry standards • commonweath, state and territory regulatory guidelines
Reporting and/or recording faults and damage may include:
• filling out and processing standard forms • verbal and written
Inserted into pharynx may include:
• no further than the back teeth
Barriers may include:
• facemasks • facial damage of casualty • unidirectional and bidirectional valves • filters
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PUAEME004 Provide emergency care for suspected spinal injury
Signs and symptoms of a suspected spinal injury may include:
• back or neck pain • dilated pupils • head injuries • headache or dizziness • increased muscle tone • loss of bladder and/or bowel control • loss of function in hands or feet • prioprism • tingling or lack of feeling in upper or lower limbs
Signs of life may include:
• breathing • consciousness • movement • pulse
Basic life support protocols include:
• Australian Resuscitation Council Guidelines • industry standards
Likely causes of unconsciousness that suggest a spinal injury may include:
• diving accident • fall from a height • industrial accident • motor vehicle accident • severe penetrating wounds inclduing impaled and gunshot • significant blow to the head • sporting accident • wave dump on shallow sand bank
Hazards may include:
• fire • rocky terrain e.g. cliff and coastal rocks • traffic • water
Transport may include:
• carrying casualty • using a vehicle
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Equipment may include:
• cervical collars • scoop stretchers • spine boards and strapping • stokes baskets
Monitoring casualty may include:
• Assessing vital signs such as: • breathing rate • level of consciousness • pulse rate • skin colour and temperature
Details may include:
• casualty injuries • circumstances leading up to the event e.g. eye witness statements • treatment provided
Assistance may include:
• carrying casualty • performing Cardio Pulmonary Resuscitation (CPR)
PUAEME005 Provide pain management
Available options for pain relief may include:
• Entonox • heat treatment for penetrating marine creature injuries • ice for local skin pain • Methoxyflurane • reassurance
Contra indications may include:
• already received maximum allowable dosage of drug • pre existing medical conditions • specific injuries or illnesses
Precautions may include:
• pre existing medical conditions • specific injuries or illnesses
Secure storage may include:
• drug safely secured in a first aid facility • drug safely secured in a vehicle
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Required documentation may include:
• drug register • treatment report form
Required standards may include:
• Commonwealth, state and territory legislation and regulations • manufacturers’ guidelines • organisational protocols • permits for use
Continuously monitoring casualty may include:
• assessing vital signs such as: • breathing rate • level of consciousness • pulse rate • skin colour and temperature
• remaining with casualty
Details may include:
• casualty injuries • drugs administered including:
• type of drug • dosage of drug administered • time of drug administration
• treatment provided
Record of treatment may include:
• specific organisational first aid and drug administration form • written report
Relevant logs may include:
• drug registers • incident report, operational and treatment logs
PUAEQU001 Prepare, maintain and test response equipment
Organisational procedures may include:
• industry standards and practices • maintenance schedules • manufacturers' specifications • regulatory requirements • Work, Health and Safety (WHS) requirements
Organisational procedures may include:
• manufacturers' and operations manuals
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• operational directives • organisational notices • quality system and induction documentation
Reporting and recording procedures may include:
• card and microfiche systems • computer data bases • record sheets or books • verbal reports
Organisational standards may include:
• industry standards • international standards • manufacturers' procedures • state, territory or Commonwealth standards
Response equipment may include:
• audible warning systems • branches and nozzles • breathing apparatus • chainsaws • communication equipment • drip torches • equipment for specific functions • first aid • forcible entry tools • Global Positioning Systems (GPS) • hand tools • hoses • knapsacks • ladders • lighting equipment • maps • personal protective clothing and equipment • portable fire extinguishers • powered equipment • pumps • rescue and salvage tools • ropes • specialist equipment • vehicle tracking and navigational systems • visual warning systems
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Inspection may include:
• visual, auditory and tactile inspection
Maintenance may include:
• cleaning • flushing • lubrication checks • pressure, fuel, water and flow rate checks • sharpening
Faulty or damaged equipment may include:
• defects and anomalies • inoperative, not fit for purpose or operating ineffectively • not clean • physical damage
PUAFER001 Identify, prevent and report potential facility emergency situations
• The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER002 Ensure facility emergency prevention procedures, systems and processes are implemented
• The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER003 Manage and monitor facility emergency procedures, equipment and other resources
Emergency control equipment may include:
• communications equipment • escape equipment • fire or smoke detection, alarm, mitigation and suppression systems • first aid kits • forcible entry tools • initial response firefighting equipment • isolation barriers • personal protection kits • security systems and equipment • shower and eyewash • spill control kits and equipment
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Situations that could lead to workplace emergencies may include:
• emergency lighting or exit lighting being damaged or missing • emergency equipment not being maintained • impairing exits or pathways to exits • interfering with alarm systems • not replacing or replenishing used emergency equipment • not reporting damage to emergency control equipment or facilities • propping open fire and/or smoke doors
Emergency control equipment maintenance requirements may include:
• legislative requirements • relevant industry standards • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER004 Respond to facility emergencies
Emergency warnings may include:
• audible and visual alarms • audible or vibrating pagers • coded or uncoded public address announcements • emails • screen alerts • stench alarms • verbal alert
Occupants who may require assistance may include:
• babies and children • older people • people from diverse cultural and linguistic backgrounds • people who are injured • people who are not able to comprehend the instructions given • people with a mobility, intellectual, visual, auditory or sensory impairment, either temporary
or permanent, who require assistance during an emergency response • visitors
Emergency response personnel may include:
• emergency control organisation members • emergency response team members • police, fire and emergency services • recovery team
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• The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER005 Operate as part of an emergency control organisation
Safe work practices may include one or more of the following:
• clear egress paths to ensure emergency activity is not blocked or impeded • clear access to firefighting equipment
Occupants who may require assistance may include:
• babies and children • older people • people from diverse cultural and linguistic backgrounds • people who are injured • people who are not able to comprehend the instructions given • people with a mobility, intellectual, visual, auditory or sensory impairment, either temporary
or permanent, who require assistance during an emergency response • visitors
Implementing facility emergency response procedures may include the following:
• accounting for occupants after evacuation and reporting results to relevant personnel • assisting occupants who require assistance • checking evacuated areas • checking fire doors and smoke doors are properly closed • closing and opening doors, as required • ensuring an orderly flow of occupants to protected areas • following evacuation, shelter in place and lockdown procedures • leading groups into nominated areas • reporting evacuation results of area to relevant personnel • reporting status of required activities to relevant personnel • searching a floor or area to ensure all occupants have evacuated
Communications systems may include:
• land line, mobile and satellite telephones • pagers • portable occupant warning equipment • runners • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
• two-way radio • Warden Intercommunication Point (WIP) telephones
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PUAFER006 Lead an emergency control organisation
Briefing of attending emergency services may include:
• type, scope and location of emergency • status of action taken - evacuation, shelter-in-place or lockdown • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER007 Manage an emergency control organisation
Assets may include:
• equipment • information • livestock • machinery • material • plant
Post initial response activities may include:
• assisting with recovery activities • assisting with authorised restoration of normal activity • participation in debriefings • providing advice • requests for emergency services or specialist response team • security
External support services may include:
• community and counselling services • unions • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER008 Confine small emergencies in a facility
Emergency resources may include:
• barricades • communications system • emergency stop buttons, lanyards or valves • fire protection equipment • first aid kits • mechanical ventilation and air handling equipment • personal access bar codes and swipe cards • personal protective clothing and equipment
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• spill control kits • surveillance equipment • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745
• warning signs
PUAFER009 Participate as a member of a facility emergency response team
Emergency equipment may include:
• emergency vehicles, trailers, trolleys or caches • fire protection equipment • forcible entry tools • life support equipment • monitoring equipment • monitors or turrets • personal protective clothing and equipment • rescue equipment • spill or leak control kits
Hazards may include:
• chemical, biological and radiological • climatic • electrical • environmental • explosive • fire • mechanical • noise • psychological • security • storm or flood • structural • thermal • wildlife • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745
PUAFER010 Lead a facility emergency response team
Emergency equipment may include:
• emergency vehicles, trailers, trolleys or caches • fire protection equipment
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• forcible entry tools • life support equipment • monitoring equipment • monitors or turrets • personal protective clothing and equipment • rescue equipment • spill or leak control kits
Hazards may include:
• chemical, biological and radiological • climatic • electrical • environmental • explosive • fire • mechanical • noise • psychological • security • storm or flood • structural • thermal • wildlife
Other response teams may include:
• damage control • emergency control organisation • fire team • first aid • maintenance • security • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745.
PUAFER011 Manage facility emergency response teams
Hazards may include:
• chemical, biological and radiological • climatic • electrical • environmental • explosive • fire
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• mechanical • noise • psychological • security • storm or flood • structural • thermal • wildlife
Pre-incident planning may include:
• contingency plans • discussions and/or use of operational procedures involving emergency plans, sketches,
notes, procedures or Safety Data Sheets (SDS) • emergency control facilities • features • hazards • sketches or notes about workplace layout
Emergency equipment may include:
• emergency vehicles, trailers, trolleys or caches • fire protection equipment • forcible entry tools • life support equipment • monitoring equipment • monitors or turrets • personal protective clothing and equipment • rescue equipment • spill or leak control kits • The roles of Chief Warden, Area Warden, Floor Warden, Warden and Communications
Officer should be referenced, where required, in FER units and as appropriate to the organisation in question to ensure conformity with AS3745
PUAMAN001 Manage the organisation’s public safety responsibilities
Elements which influence the organisation’s ability to manage risk may include:
• emergency management capability • legislative authority • level of community education and awareness • resources and organisational culture
Technical, financial, social and legal considerations against which risk can be prioritised may include:
• boards of inquiry including air safety and royal commissions • codes of practices
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• industry standards • international technical standards • land use and exposure to litigation • legal considerations may include:
• common law precedents • conventions and treaties • international law • statutory provisions
• national standards • procedures • professional judgement • recommendations of investigative offices such as the coroner • social and political considerations may include:
• community expectations, values and attitudes • community perceptions and special group interests • government policies
Environment within which the incident management responsibilities are developed may include:
• emergency management capability • government and organisational policies • natural physical environment • organisational and administrative environment • public perceptions and attitudes • public service practices • technological, social, political and economic environment
Incident risk management structure may reflect:
• context • nature of risk • responsibilities of organisation
PUAMAN002 Administer work group resources
Resources may include:
• facilities equipment • finances • human resources • online product management • stock and supplies
Organisation’s policy procedures and standards may include:
• environmental protection and sustainability • equal employment opportunity • financial and other resource management guidelines
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• technology and data for management information systems • WHS/OHS policies and procedures • work group plans
Resource management systems may include:
• communication systems • computer database resource lists • contact detail lists • financial accounting systems • human resource systems
Allocations of resources considerations may include:
• accessibility • availability • cost effectiveness • deployment time • environmental impact • maintenance demands • suitability • type of resources • urgency
PUAMAN003 Manage human resources
Analysis of human resources development need may include:
• appropriate organisational behaviour • competency standards • group dynamics • performance and succession planning • personnel profiles • skills audits • task or skills analysis
Performance measures may include:
• achievement of new competencies • attainment of new knowledge • completion of tasks • development of new skills • personal development
Training, education and development opportunities may include:
• action learning • exchanges, rotations and secondments • formal courses • mentoring and coaching
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• on the job training • project work • staff development seminars and conferences • structured training programs
Stakeholders may include:
• associations • employers • individuals • unions • work groups and teams
Industrial matters may include:
• government industrial relations policies • identified awards and agreements • industrial court and commission rulings • organisational or work practices and customs • organisational policies and procedures • reference to industrial disputation
Selections, transfers and promotion may include:
• equal employment opportunity, affirmative action and anti-discrimination • government guidelines • organisational policies and procedures • personnel selection • WHS/OHS
Disciplinary action may include:
• organisational procedures • legislation, acts and ordinances • natural justice and fairness
Management philosophy and practices may include:
• human resource planning • issue resolution • leadership principles • learning organisation • performance management
PUAMAN004 Manage procurement
Evaluation criteria may include:
• budget • environmental policies • project objectives
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• resources • risk • staff • supplies • technical specifications • times • user requirements
Conditions required for the selection of contractors may include:
• assessment against evaluation criteria • availability of contractor • contractor’s performance record, reputation for quality, background knowledge of project
and understanding of organisational requirements • estimated cost • expertise of contractor • resources allocated to project
Criteria for evaluating the performance of contractors may include:
• access to resources • adherence to proposed timelines and to estimated costs • advice • goods • implementation of recommendations • materials • progress towards milestones and objectives • quality assurance • staff
Outstanding requirements for contractors may include:
• evidence of cover • public liability, personal accident and professional indemnity insurance • security deposits or bank guarantees • warranties of equipment performance • WorkCover
Means of monitoring of contractor performance may include:
• inspections • partial or full audits • progress meetings • project management meetings • report validation of quality systems • site visits
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Organisational policy and procedures may include:
• legislation relevant to procurement and the organisation • operational, corporate and strategic plans • operational performance standards • personnel practices and guidelines
PUAMAN005 Manage projects
Project plans may include:
• acquisition strategies • engineering • financial management processes • fraud control procedures • human resource development and management strategies • industry impact • integrated logistic support • intellectual property • life cycle costs • preliminary estimate and/or budget • preliminary timeframes and milestones • resource requirements • risk management strategies • specifications • task elements • test and evaluation procedures
Stakeholders may include:
• functional areas • government • industry • insurance • internal and external interest groups • organisation’s senior management • other organisations • principals including project director and project sponsor • public • underwriting
Policies and procedures may include:
• environmental sustainability • financial management and accounting regulations • government and organisational policies • government legislation • guidelines and procedures including project management
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• guidelines and strategic plans • procurement • quality assurance • recruitment • risk management • security
Integration of project activities may include:
• communications • cost • feasibility • human resources • physical resources • quality • risk • scope • time
Project management systems may include:
• basic statistical information • communication channels • computers • financial records • project data management • protocols
PUAMAN006 Manage and facilitate change
Resource requirements may include:
• budgetary reform • changes in the organisartion or work place • emerging community issues • government change • government programs • implementation of new work practices • natural disasters • organisation restructure • staffing changes • technology transfer
Stakeholders may include:
• clients • community • management
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• other organisations • personnel • unions
Change contexts may include:
• community expectations • finance • freedom of information • government legislation • new opportunities for organisation • non-discriminatory guidelines • policy directions • procedures and practices • skills available to meet opportunities • staffing levels • strategic influences • technology changes
Impact of change may include:
• individual skills, knowledge and career paths • industrial relations • productivity measures • public relations • quality of services and/or products • staff competency and development requirements • working environment • working relationships
PUAMAN007 Manage financial resources
Budget formats may include:
• line item budgeting • program budgeting • zero based budgeting
Operating budget may include:
• capital expenditure and income • cash flow • forward estimates • recurrent expenditure and income • staffing costs
Policies may include:
• audit • expenditure
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• procurement • reporting and recording policies • supply
Financial reports may include:
• accrual reports • annual reports • monthly and quarterly financial reports • program financial statements
Management information systems may include:
• basic statistical information • client information • communication channels • computers • financial records • guidelines and awards • legal and policy materials • legislation • library • market trends • organisation • personnel records • procedures and protocol • records management data • registries and file records
PUAMAN008 Manage physical resources
Physical resources may include:
• equipment • fixtures and plant • properties and facilities • stock and supplies • vehicles
Acquisition and allocation of resources may include:
• accessibility • cost of use • customer needs • deployment time • endurance • hazard and risk analysis • identified priorities
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• maintenance demands • suitability • types of physical resources • urgency
Organisational policies and procedures may include:
• government policies • legislation relevant to management of physical resources • operational, corporate and strategic plans • performance standards • personnel practices and guidelines • quality standards
Budget formats may include:
• line item budgeting • organisational specific budgets • output and outcome budgeting • program budgeting • zero based budgeting
Budget may include:
• capital and recurrent expenditure • cash flow • output investment proposals
Stakeholders may include:
• community • governments • industry • managers • owners of leased property • staff • unions • vehicles or equipment
Monitoring and maintaining physical resource provision may include:
• inspections • partial or full audits of physical resources • site visits
Reporting requirements may include:
• completion of proformas and forms • government budget submissions • spreadsheets
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• written and verbal reports
PUAWHS001 Follow defined work, health and safety policies and procedures
Organisational procedures may include:
• accident and incident procedures • extrication procedures • hazard and emergency procedures • incidents • Internal and external people or organsiations, e.g. colleagues, local government, state WHS
regulators • procedures for reporting accidents and hazards • procedures for use of personal protective equipment • risk control procedures • who to consult with at each stage of the risk management process
Types of hazards may include:
• biological e.g. bodily fluids like blood, saliva during CPR and during giving first aid • breakages • chemicals e.g. bleach for cleaning up after first aid incidents • cords and ropes across walkways • damaged or broken furniture and fittings • damaged or worn equipment • dangerous creatures • earthquake • electricity • emergency situations requiring evacuation or security • ergonomic e.g. equipment layout • extreme temperatures • fuels • items blocking exits • items of equipment in areas of pedestrian traffic • machinery • manual handling • noise • physcological e.g. stress and fatigue, bullying and harrassment and disctrmination • physical e.g. poor air and water quality and fire • radiation e.g. from sun, mobiles and computers • rocks • sea conditions • slippery surfaces • spillages • vehicles
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• viruses, food, toxins, micororganisms and treatment
Legislation may include:
• codes of practice • Commonwealth, state and territory legislation • industry standards • regulations and statutory requirements relevant to organisational OHS/WHS
Types of incidents may inlcude:
• accidents • aquatic accidents • bomb scares • fire on board • fires • floods • incidents involving hazardous materials • storm and tempest • terrorist action • towing emergencies • vehicle and industrial accidents • vessel aground, holed
Participative arrangements may include:
• WHS/OHS committees, team and/or work group meetings
PUAWHS002 Maintain safety at an incident scene
Working environment may be:
• chaotic or expose responders to risk • hazardous and/or unpredictable • subject to time pressure
Public safety work places may include any location where a public safety incident occurs.
Response situation include single and multi-agency/organisational response situations.
Awareness of hazards may include all potential sources of injury or damage to property or environment including identified and potential hazards to persons and equipment or environment.
Awareness of risk may include likelihood of injury or damage occurring and potential consequences.
Types of incidents may include:
• aircraft • civil defence • fires:
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• structural • wildfire • prescribed burning
• flood • hazardous materials • incidents due to altered state of mind • industrial • natural disaster • rail • storm • search and rescue:
• urban • rural • sea
• tempest • variety of natural or man made events including but not limited to rescues and extrications • vehicle
Awareness of hazards may include:
• accessing data bases • interviewing others at scene • plan reviews • recognising hazard warnings • referencing a hazard and risk register of chemical hazrd register • safety data sheets • scene assessment • seeking expert advice • visual inspections
Others at scene may include:
• general public • organisational personnel • personnel from other organisations and/or agencies
Types of hazardous materials may include:
• asphyxiant • corrosive • etiological hazards • explosives • mechanical • mutagenic materials • radiation • thermal • toxic
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Biological hazards may include:
• bacteria • fungi and yeasts • including exotic organisms • viruses
Physical hazards may include:
• fallen or falling objects • noise • poor visibility • slippery surfaces • smoky environments
Behavioural hazards may include:
• fatigue
Electrical hazards may include:
• electrical fires • electricity in damaged or burning structures • energised vehicles and structures from downed wires • photovoltaic generation systems • pole fires
Manual handling hazards may include:
• heavy objects • content and shape of containers
Environmental hazards may include:
• darkness • fauna • fire • floods • flora • hail • postural restrictions and access • rain • snow • temperature • terrain • traffic • winds
Hazard control measures may include:
• barriers
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• control zone • decontamination • electrically insulated tools and equipment • entry control procedures to hazardous areas • isolation of electricity supply • life support equipment including heat radiation shielded crew cabin and vehicle cabins with
or without sprays • spill clean up kits • vehicle protection hoses and devices
Relevant legislation may include state or territory WHS/OHS acts and regulations.
Personal protective clothing and equipment may include:
• air lines • batons • breathing apparatus • bullet proof vests • chainsaw chaps • chemical protective clothing • ergonomic tools • gloves • goggles • handcuffs • hard hat • hearing protectors • long sleeved sirts and long length pants • overalls • personal distress units • personal flotation devices • personal lines • protective hoods • respiratory protection • safety boots • sunscreen • turnout uniform • wet suits
Hazard control equipment may include:
• atmospheric monitoring equipment • flammable gas detectors • meteorological equipment • oxygen meters • radiation monitoring equipment • ropes or banners to section off an areas so people avoid the hazard
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• substitute equipment
Reporting may include:
• electronic • entry to hazardous areas • logs • notes • situational reports • standard forms or documentation • verbal and written reports
Designated person may include:
• officer in charge • supervisor or team leader • WHS/OHS representative
Survival strategies may be applied in:
• buildings • extreme heat or cold • water events • wildfire situations
Factors which may require monitoring may include:
• fire development • relative humidity • slope • spectators • stream flows • structural integrity • suspect atmospheres • vegetation type • water supply and pressure • weather conditions
Contact with other personnel may include:
• audible warnings • electronic e.g. mobile telephone, social media and text messaging • radio • signalling • touch • visual • vocal
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PUAWHS003 Implement and monitor organisational work, health and safety policies, procedures and programs
Relevant provisions of Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) legislation may include:
• general duty of care including public safety requirements for maintenance and confidentiality of records of occupational/work injury and disease
• health and safety representatives and work, health and safety committees • provision of information and training • regulations and codes of practice relating to hazards presention in work area
Organisational procedures may include:
• consultation processes • housekeeping procedures • inspections and evaluations • maintenance of plant and equipment • specific hazard policies and procedures, including public safety procedures • training and assessment • work, health and safety information • work, health and safety record jeeping and reporting
Hazardous incidents may include:
• accidents • bomb scares • emergencies – chemical spills • fires • floods • near misses • storms
Procedures for dealing with hazardous materials may include:
• chemcial containment • consultation processes either general or specific to work, health and safety • evacuation • first aid procedures • safety audits • specific hazard policies and procedures • work, health and safety record keeping • workplace procedures – inspection
PUAWHS004 Establish and maintain work, health and safety system
WHS/OHS policies may include organisational commitment to WHS/OHS and consistency of application.
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Resources may include:
• financial and human
Information may include:
• clear and concise • written in plain English for target groups
Consultative process may include:
• meetings both formal and informal • reports • workshops
Personnel involved in consultation may include:
• employer and employee • independent advisors • representativesincluding regulators and unions
WHS/OHS trends may be:
• identified from the records system
WHS/OHS training programs may include:
• employees’ WHS/OHS needs • organisational training program • internal or external trainers
Hazard identification and risk assessment may include:
• consultation • notices • situational analyses • visual inspections
Hazards may be existing or potential
Hazardous procedures may include:
• consultation • equipment • practices • situations
Hazardous events may include:
• accidents • emergencies such as chemical spills and bomb scares • fires
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Organisational procedures for dealing with hazardous events may include:
• ceasing activity • chemical containment • debriefing • Employee Assistance Program • evacuation • first aid procedures • Provisional Improvement Notice (PIN) notice
Interim measures may include:
• measures that control a risk at its source
Processes for consultation may include:
• consultation with health and safety representatives • participative and consultative procedures • resolution procedures • union, association or management meetings • WHS/OHS committees
Monitoring of activities may include:
• auditing procedures • observation of work tasks • performance appraisals • review of written reports
Relevant personnel may include:
• managers or supervisors • permanent and part time staff • representative personnel • staff organisations • suppliers • WHS/OHS officer or manager
PUAOPE006 Control multi-agency emergency situations
Types of emergencies - imminent or actual may include:
• avalanche snow, ice and hail • biological • boat capsising resulting in search and rescue • drought • dust and sand storms • earthquakes and land shifts • extreme heat and cold • fire related to forest, grassland or suburban areas
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• flood, wind and driven water • hurricane and typhoon • landslide and mudslide • lightning storm • marine life rescue • natural events • oil spills • tornado and cyclone • tsunami • volcanic eruption • windstorm and tropical storms
Technological or industrial events may include:
• building and structure collapse • business interruption • dam and levee failure • explosions or fire • extreme air pollution • financial collapse • fuel and resource shortages • hazardous material releases • high rise or underground incidents • industrial accident and confined spaces • power and utility failure • radiological accidents • strikes • transportation accidents
Civil or political events may include:
• civil unrest • economic • ecoterrorism • enemy attack • general strike • hostage situations • sabotage • terrorism
Nature and potential extent of an emergency may include:
• demography • hazard agents • intensity • location • magnitude
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• potential for changes in emergency • resource availability • risk to life, property or environment • scope and scale of incident including likely duration • speed of onset • topography • weather
Resources may include:
• communication devices • equipment, machinery and vehicles • fiscal • local, state, territory and Commonwealth government • operations personnel • technology devices • volunteers and support personnel
Information management system may include:
• audio and visual recording mechanisms • data receival • procedures and protocols • recording • security and authorisation assignment • storage and dispatch modes • types of technology including electronic data exchange devices
Control facility establishment procedures and principles which may include consideration of:
• amenities • climatic conditions • communication modes • environment • equipment characteristics • legislation • logistical operations • proximity to emergency or incident • security requirements • site access and exit requirements • size and type of structures • span of control • special incident requirements • support services
Communication processes and systems may include:
• communication responsibilities of personnel
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• data transfer • designation of modes and channels of communication • inter organisation liaison • interpersonal communications • radio communications • telecommunications
Participating organisations or authorities may include:
• analysts and other stakeholders • ancillary organisations • clients • emergency management specialists • emergency organisations • government and semi government authorities and departments • higher authorities • media • public • service providers • victims • witnesses • Work, Health and Safety (WHS)/Occupational Health and Safety(OHS) specialists
Reporting mechanisms may include:
• authorisation, distribution and development of reports in accordance with regulatory and organisational procedures and requirements that may include media, ministerial, coronial, situation reports within an emergency for external distribution such as status, legal and final reports
• briefing papers • performance evaluations
Activities controlled may include:
• aircraft • communications • information displays • logistics • mapping • operations • planning • resourcing
Sources of information or documents may include:
• Australian or international documentation in disaster and emergency management • client requirements • codes of practice
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• communications technology equipment • conventions • emergency procedures • equal employment opportunity and affirmative action • evacuation procedures • field reports • maps • memorandum of understanding and agreements • operating procedures • oral or signed communications • organisational operating procedures and policies • organisational procedures and practices • personal or work areas • policies • protocols • quality assurance procedures • standards and certification requirements • state, territory and Commonwealth legislation and regulations which relate to:
• public safety • state of emergency • WHS/OHS regulations and legislation • workplace/industrial relations acts • workers' compensation • privacy and confidentiality legislation • freedom of information • environment protection legislation • equal opportunity
• Work, Health and Safety(WHS)/Occupational Health and Safety (OHS) procedures
PUAOPE007 Command organisational personnel within a multi-agency emergency response
Types of emergencies, imminent or actual, may include:
• avalanche snow, ice or hail • biological • drought • dust and storms • earthquakes or land shifts • extreme heat or cold • fauna rescues such as marine life rescue • fire inclduing in forest, range and urban areas • flood or wind driven water • hurricane or typhoon
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• landslide or mudslide • lightning storm • natural events • search and rescue • tornado or cyclone • tsunami • volcanic eruption • windstorm or tropical storm
Technological or industrial events may include:
• building and structure collapse • business interruption • dam or levee failure • explosions and fire • extreme air pollution • financial collapse • fuel and resource shortages • hazardous material releases • power or utility failure • radiological accidents • strikes • transportation accidents
Civil or political events may include:
• civil unrest • economic • eco-terrorism • enemy attack • general strike • hostage situations • sabotage • terrorism
Context of incident may include:
• demography • hazard agent location • potential for changes in situation • resource availability • risk to life, infrastructure, property or economy • scope and scale of incident including likely duration • speed of onset • topography • weather
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Resources may include:
• aviation and marine vessels • communication devices • equipment • local, state, territory and Commonwealth governments • machinery • operations personnel • support personnel • technology devices • vehicles • volunteers
Information management system may include:
• audio and visual recording mechanisms • data receival • procedures and protocols • public and media information dissemination • recording • recording and documenting of incident • security and authorisation assignment • storage and dispatch modes • types of technology including electronic data exchange devices
Command location establishment procedures and principles may include consideration of:
• amenities • communication modes • environment • equipment characteristics • logistical operations • parking • proximity to incident • security requirements • site access and exit requirements • size and type of structure • special incident requirements • support services • weather conditions
Communication procedures may include:
• communication responsibilities of personnel • data transfer • designation of appropriate modes and channels of communication • inter organisation liaison
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• interpersonal communications • radio communications • telecommunications
Internal and external personnel may include:
• clients • emergency and ancillary organisations • emergency management specialists • government, semi-government authorities and departments • higher authorities • media • operational personnel • other analysts and stakeholders • public • service providers • victims • witnesses • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) specialists
Support services may include:
• community service organisations • contractors • emergency agencies • equipment suppliers • land management agencies • transport • water, gas and power agencies • welfare, counselling and medical organisations
Debriefings may include:
• critical incident debriefing • operational analysis • performance evaluations
Reporting mechanisms may inlcude:
• authorisation • briefing papers • coronial reports • final reports • legal reports • media reports • ministerial reports • performance evaluations • situation reports
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Operational tasking may include:
• communications • field logistics • operational planning
Sources of information or documents may include:
• Australian or international documentation in disaster and emergency management • applicable state, territory and Commonwealth legislation and regulations which relate to:
• public safety • state of emergency • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) regulations
and legislation • industrial relations acts • workers' compensation • privacy and confidentiality legislation • freedom of information • environment protection legislation
• client requirements • codes of practice • communications technology equipment • conventions • emergency procedures • equal opportunity and affirmative action legislation • evacuation procedures • field reports • maps • memorandums of understanding and/or agreements • oral, or signed communications • organisational policies and procedures including operating procedures • protocols • quality assurance procedures • standards and certification requirements • work area procedures and practices • Work, Health and Safety (WHS)/Occupational Health and Safety(OHS) procedures
PUAOPE009 Navigate in an aquatic environment
Maps and charts may include:
• aerial photographs • cadastral maps • local authority maps • marine navigational charts • orthophoto maps
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• satellite imagery • street directories • topographic maps
Navigation equipment may include:
• area plotters • chart plotters • communications equipment • computers • deviation card • Douglas protractor • Geographical Information Systems (GIS) • Global Positioning System (GPS) • hand held compass • interface with auto pilot • magnetic compasses • navigator's log book • parallel rulers • pencil and rubbers • planimeters • protractors • radar • romers • scale rules • sliding rulers • vessels compass • watch or stopwatch • writing equipment
Making charts, navigational aids and equipment ready for use may include:
• delineating search areas to incorporate set and drift • identifying hazards including reefs, bars, shallow water and rocks • planning intercept and rendezvous courses • plotting incident location - latitude and longitude
Navigational techniques may include:
• bearings and reciprocal bearings • deviation and variation magnetic conversions • GPS way points • grid and latitude and longitude position fixing • intercept and rendezvous courses • plotting • radar use • route time calculations
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• running fixes • set and drift allowances • transits
Accepted tolerance may include:
• fuel carried • prevailing weather and environmental conditions • vessel category and distance
Alternate route or course strategies may include:
• changing route to suit sea conditions, state of tide, and areas which contain hazards to safe navigation
• dispatching additional vessels • transferring those injured to helicopter rescue at an appropriate location more suited to the
time restraints that must exist • using vessels in the local area
Organisational arrival procedures may include:
• condition of survivors and need for first aid and movement to health care • confirmation of timely and safe arrival appropriate to incident • determining existence of hazards such as proximity to rocks and shallow water, trailing lines,
broken rigging and anchored or drifting objects • professional updates and situational reports
Reporting requirements may include:
• assessing safety procedures utilised • attending and providing input to pre-departure and debriefing back at home port • completing incident report, radio logs, records and vessel logs including fuel used and lost or
damage report • disseminating reports • position reports as per organisational operating procedures • SITREPs on arrival and regular updates
PUAOPE010 Operate an automated external defibrillator in an emergency
Hazards may include:
• contact with patient during defibrillation • conductive surfaces -water, fluids and metal • explosive environments including impact of oxygen, gases and fumes • unstable environment
Regulatory requirements may include:
• Australian Resuscitation Council requirements and guidelines • Commonwealth, state and territory regulatory requirements • industry standards
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Casualties may include:
• adults • children over 8 years old and/or 25 kg • children under eight
Signs and symptoms may include:
• casualty history • details of incident • medical history • physical appearance • vital signs
Equipment may include:
• gauze wipes • gloves • razors • resuscitation masks • Semi-Automated External Defibrillation (SAED) equipment • shears • spare AED pads • spare battery
Pre use check may include:
• battery life • damage or malfunctions • environmental factors • pad use by date • prominent warnings about precautions to be observed • replenish and/or restore
Reporting and recording faults and defects may include:
• completing standard organisational forms • verbal communication
PUAOPE011 Inspect property and facilities
• No Range of Conditions
PUAOPE012 Control a Level 1 incident
Organisational policies and procedures may include:
• civil aviation orders and requirements represent the organsiation • environmental management and sustainability • incident management systems • inter agency/organisational liaison
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• legislation • operational policies, procedures and standards • search and rescue time, procedures and actions
Incident assessments may include:
• access and egress • adequacy of allocated equipment • capability of assigned personnel • climatic and weather conditions • crowds • disruption to essential services • evacuation zones • hazards and no go areas • information gathered from existing plans and databases • installed fire protection systems • nature, type and size of incident • risk to life, property and environment • type and construction of building
Types of communications systems may include:
• audible alarms and whistles • computer • distress signal units • facsimile • ground to air • hand signals • mobile data terminal • PA equipment • pager • radio • telephones
Personnel, equipment, consumables or stores for incident may include:
• equipment • maps • materials • navigation aids • personal protective clothing and equipment • personnel trained for task • pumps • rotary and fixed wing aircraft • vehicles, vessels, aircraft and machinery
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Key stakeholders may include:
• affected individuals • community groups • media • other organisations or agencies
Team welfare may include:
• fatigue management • mental health and wellbeing • physical and psychological stress • refreshments
PUAOPE013 Operate communications systems and equipment
Communications equipment may include:
• computers • facsimiles • pagers • radio • signalling devices • mobile, landline and satellite telephones
Verbal transmission procedures may include:
• call signs • coded messages • emergency procedures • phonetic alphabet • pro words • use of abbreviations
Voice procedures may include:
• corrections • pitch • repetitions • rhythm • sentences • speed • volume
Types of communications systems may include:
• hardware • networks • software
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Use of communications systems may include:
• protocols • procedures
PUAOPE014 Navigate to an incident
Incident and task information may include:
• areas of probability • data gathering • en route and arrival information • establishing radii • flood height predictions • nature of incident • plotting fire fronts • rates of fire line constructions • search operation
Types of maps may include:
• aerial photographs • cadastral maps • emergency service maps • local authority maps • navigational charts • satellite imagery • street directories • topographic maps
Types of navigation systems and equipment may include:
• area plotters • communications equipment • computers • Geographical Information Systems (GIS) • Global Positioning Systems (GPS) • magnetic compasses • protractors • romers • scale rules • watch or stopwatch • writing equipment
Navigation techniques may include:
• bearings and back bearings • defining or plotting incident location • delineation of search areas
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• grid and latitude and longitude conversions • identifying features • magnetic conversions • planning access and egress routes • plotting and calculation of areas subject to hazard impact such as flood inundation and fire
damage • resection and triangulation • route time calculations
Map features may include:
• cartographic symbols and legends • contours and contour intervals • cultural information • date of map • datum information • eastings and northings • grid references • hill shading • latitude and longitude • legend • magnetic variation • north points • scale • transport routes • vegetation types
Environmental conditions may include:
• atmospheric conditions • fire • flood • hazardous materials • need to match transportation mode to terrain • road conditions including vehicle height and width clearance requirements • seasonal factors such as snow, ice and extreme heat • storm damage • time of day
Potential access restrictions may include:
• Aboriginal and Torres Strait Islander sacred sites • agency/organisational and regulatory requirements • areas of cultural significance • areas requiring permission and/or authorisation to enter • hazardous areas • military areas
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• seasonal factors • wilderness areas
Communicating indicated route may include:
• hand signals • verbal and written instructions
Alternate route strategies may include:
• lost procedures • use of additional or alternate vehicles
Reporting requirements may include:
• completion of organisational documentation • input into debriefings • journal records • pre departure briefings • situational reports
PUAOPE015 Conduct briefings and debriefings
Content and format for briefing may be:
• collaborative • descriptive and illustrative • facilitator led • predetermined using Situation, Mission, Execution, Administrative/Logistics,
Command/Communications, Safety (SMEACS) or equivalent
Briefing and debriefing plans may include:
• appropriate incident information collected prior to undertaking operational activities • location • methodology • participants • purpose • subject matter • timing
Organisational policies and procedures may include:
• briefing and debriefing formats • environmental management and sustainability • legislation relevant to organisation, operation, incident or response • operational, corporate and strategic plans • organisational personnel and responsibilities • performance standards • quality standards
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• Work, Health and Safety (WHS)/Occupational Health and Safety procedures, practices and guidelines
Relevant personnel may include:
• contractors • local, state, terriroty and federal government employees • operations personnel • other agency personnel • support personnel • volunteers
Safe and appropriate locations may include:
• ambient conditions such as noise, light and smell • distractions • timing of briefings and debriefings • weather • whether briefing and debriefing is under operational or non-operational conditions
Types of briefing and debriefing may include:
• after a meeting, event or incident • as soon as possible following an incident • at regular intervals • at shift change over • prior to undertaking training, workplace projects or other related activities • when incident personnel have been relieved or return to home base • when significant changes are anticipated at an incident
Briefing and debriefing checklist may include:
• control and command • communications • damage • equipment and plant • fatalities • first aid and medical • incident background and response • injuries • loss • resources committed to the incident • strategies to improve response • stress • supporting organisations • welfare
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Briefing and debriefing follow up actions may include:
• action taken to address issues identified • informing participants on the outcomes of the debriefing
Subsequent action may include:
• lessons learned • reporting to appropriate supervisor or organisation/agency • reviewing procedures
PUAOPE016 Manage a multi-team sector
Risk assessment may include:
• adequacy of allocated equipment • capability of assigned personnel • forecasts • hazards • information gathered from existing plans and databases • meteorological profiles • property and environment • risk to life • type of incident
Resources may include:
• human resources: • operations and specialised personnel • support personnel or services • volunteers
• local, state, territory and Commonwealth governments • physical resources including
• aircraft • amenities • communication devices • equipment • machinery • material • safety equipment • vehicles
• technology systems • parking
Types of incidents may include:
• life threatening situations • protection of property and environment • risks to life and property including:
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• biological agents • fauna rescue • fire • flood • hazardous materials • landslip • severe storm
Constraints may include:
• Aboriginal and Torres Strait Islander sacred sites • areas of environmental and cultural significance • areas requiring permission • emergency management plans • financial • hazardous areas • legislative • limited resources • military areas • prevailing weather • redirection of water course • restrictions on duration of work or conditions under which personnel may be employed • road closures • seasonal factors • time • wilderness areas
Initial response options may inlcude:
• availability of resources and estimated outcomes • legislative requirements • organisational guidelines • regulatory authorities
Organisational policies and procedures may include:
• civil aviation orders • corporate and strategic plans • environmental management and sustainability • legislation relevant to organisation, operation, incident and response • operational performance standards, personnel practices and guidelines • quality standards • search and rescue time procedures and actions
Communications systems may include:
• computers • mobile data terminals
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• pagers • radios • satellites • signage • signalling • telephones • warnings
Incident Action Plan (IAP) may include:
• area or region • aims and objectives of response, incident or operation • aircraft type • contingencies and alternatives • coverage of one or more places • formal or informal documents • flight plans • limitations • monitoring and evaluating procedures • performance and suitability equipment • strategies to achieve objectives • tactics to implement strategies • pre-planning • reporting requirements • resources including their availability
Monitoring of operations may include:
• progress against plan • utilisation of resources and potential of incident • safety, health and welfare of personnel
Documentation may include:
• assessment of safety procedures • completion of logs • financial statements • input to debriefs • journal records • post operational reports • situational reports
PUAOPE017 Coordinate resources for a multi-agency incident
Consideration of the resource needs of the response may include:
• amenities • communication modes
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• equipment characteristics and liabilities • logistical operations • parking • proximity to incident • security requirements • site access and exit requirements • size and type of structure • special incident requirements • support services
Type of incident imminent or actual may include:
• biosecurity • civil or political incidents such as:
• biosecurity • civil unrest • economic • ecoterrorism • enemy attack • general strike • hostage situations • sabotage
• marine rescue • natural events such as:
• avalanche snow, ice or hail • biological • drought • dust or sand storms • earthquakes or land shifts • extreme heat or cold • forest, grassland and urban fires • flood or wind driven water • hurricane or typhoon • landslide or mudslide • lightning storm • pandemic • tornado or cyclone • tsunami • windstorm or tropical storm • volcanic eruption
• rescue • search • terrorism
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Coordination network may include:
• community services organisations • contractors • equipment suppliers • utilities and power agencies • land management organisations or agencies • local, state, territory and Commonwealth government authorities • medical organisations • operative and support organisations • other emergency organisations • welfare and counselling organisations
Communications processes and systems may include:
• audio and visual recording mechanisms • communication responsibilities of personnel • data retrieval and transfer • designation of appropriate modes and channels of communication • inter-organisation liaison • interpersonal communications • procedures and protocols • radio communications • recording and reporting • security and authorisation assignment • storage and dispatch modes • telecommunications • types of technology including electronic data exchange devices
Resources may include:
• communication devices • equipment • local, state, territory and Commonwealth government departments or agencies • personnel and equipment • machinery • operations and support personnel • resource management systems • technology devices • vehicles • volunteers
Identifying and acquiring resources may include:
• cost benefit analysis • geographical analysis • logistics
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• networking • supply and demand financial analysis • resource plan
Sources of information or documents may include:
• communications technology equipment • documentation for disaster and emergency management • emergency and evacuation procedures • operating procedures including work area procedures and practices • oral or signed communications • state, territory, Commonwealth legislation and regulations which relate to:
• codes of practice • conventions • environment protection • equal employment opportunity and affirmative action • freedom of information • memorandums of understanding or agreements • organisational policies and procedures • privacy and confidentiality legislation • procurement procedures • protocols • public safety guidelines • quality assurance procedures • standards and certification requirements • state of emergency • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) • workers' compensation • workplace/industrial relations
Incident plan including national, state, territory, regional and local incident plans may include:
• accommodation and welfare arrangements • communications plan • incident objectives • information on alternative or fall back strategies • information plan for stakeholders • logistical arrangements • management arrangements • management structure • maps or site plans • medical plan including consideration of WHS/OHS issues • resources to be allocated • statement of current situation and predictions of the incident's likely development including
key risk exposures
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• strategies to achieve defined incident objectives • structural chart depicting personnel • timing of meetings and changeovers • traffic management
PUAOPE018 Control a Level 2 incident
Nature of the incident imminent or actual may include:
• biological and health • biosecurity • civil and political events • fire – forest, range and urban • major public events • natural and environmental events • rescue of persons or animals • technological and industrial events • transportation events
Control systems may include:
• communications systems • fiscal • human • information flow i.e. media • physical • political • resource management • Work Health and Safety (WHS)/Occupational Health and Safety (OHS)
Coordination arrangements may include:
• a group of representatives from relevant organisations where the incident controller is a member or is chair
• pre-determined communication arrangements • coordination structures at regional level to resolve issues arising at an incident level
Sources of local knowledge may include:
• community members • debriefs and lessons identified from previous incidents • emergency services personnel with knowledge of locality • emergency services volunteers • indigenous elders or representative groups • intelligence products • local government members and/or personnel • pre-incident plans
Community and environmental risks may include:
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• threats to: • environmental values including vegetation and fauna of special interest • indigenous and heritage values • life critical infrastructure • means pf primary production • property • water catchments
Constraints may include:
• Aboriginal and Torres Strait Islander sacred sites • areas of environmental and cultural significance • areas requiring permission and/or authorisation to enter • constraints of road closure • existing emergency management plans • financial • hazardous areas • legislative • military areas • prevailing weather • redirection of water course • resources • restrictions on duration of work or conditions under which personnel are employed • seasonal factors • time • wilderness areas Complementary incident plans may include:
• communications • community liaison • critical incident • demobilisation • finance • intelligence • investigation • logistics • medical evacuation • public information • relief and recovery plan • safety • shift changeover • traffic management • transition to recovery plan
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PUAOPE019 Control a Level 3 incident
Nature of the incident imminent or actual may include:
• biological and health • biosecurity • civil and political events • complexes of incidents • fire in forest, range and urban areas • major public events • natural and environmental events • rescue of persons or animals • technological and industrial events • transportation events
Types of control systems may include:
• communications systems • fiscal • human • information flow to media • physical • political
Coordination arrangements may include:
• a group of representatives from organisations which the incident controller is a member of or is the chair
• coordination structures at regional or state level for resolving issues arising at incident level • pre-determined communication arrangements with relevant organisations
Sources of local knowledge may include:
• community members • debriefings and lessons identified from previous incidents • emergency services personnel with knowledge of locality • emergency services volunteers • indigenous elders or representative groups • intelligence products • local government members or personnel • pre-incident plans
Community and environmental risks may include:
• threat to: • critical infrastructure • environmental values including vegetation and fauna of special interest • heritage values • indigenous values
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• life • means of primary production • property • water catchments
Complementary incident plans may include:
• communications • community liaison • critical incident • demobilisation • finance • intelligence • interstate and international deployment • investigation • logistics • medical evacuation • public information • safety • shift changeover • traffic management • transition to recovery
Socio-economic effect may include:
• economic • legal • political • social • technical
PUAOPE020 Lead a crew
Equipment and resources may include:
• communication devices • consumable materials • food and drink • machinery • response equipment • safety equipment • vehicles
Monitoring of progress may include:
• incident behaviour • progress against plan • utilisation of resources
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• welfare of personnel
Types of reports may include:
• changes in incident behaviour • incident situation • progress of tasks • safety risks
Incidents may include:
• biosecurity • fire • flood • hazardous materials • landslip • severe storm
Communication may be maintained by:
• mobile data terminal • radio • signalling • talking face to face • telephone
Documentation may include:
• completion of logs • input into debriefings • work times of crew members
PUAOPE022 Manage logistics for complex incident
Catering unit services may include:
• contract delivery of prepared food and drink • packaging of food and drink for delivery around incident • preparing food and drink
Communications support unit services may include:
• providing technical advice, equipment, installation and service for incident communications systems such as: • information technology • landline, mobile and satellite telephones • radio
Facilities unit services may include:
• Provision and maintenance of:
• ablutions
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• accommodation allocation and monitoring • accommodation facilities • catering facilities and dining areas • fixed or mobile incident control centre • laundry service • lighting towers or equivalent • operations point • portable power generator systems • specialised incident facilities • staging areas • storage and removal • structural fire service • vehicle servicing areas • waste management services,
Finance unit services may include:
• keeping financial records in accordance with organisational requirements • maintaining accounts for purchases of supplies and hire of equipment • maintaining information on insurance arrangements and compensation for personnel,
property, machines and vehicles
Ground support unit services may include:
• maintaining signage around incident • pickup and delivery of goods, materials and equipment • provision of fuel at fixed and mobile locations • recovery of unserviceable vehicles and equipment • servicing vehicles including fixing tyres • transport of personnel
Medical services unit services may include:
• advising hospital services of incident • ambulance services • first aid posts and facilities • trauma counselling
Supply unit services may include:
• acquiring equipment, materials, goods and resources • bulk fuel, oils, chemical acquisition and storage • storing, issuing and recovering equipment, materials and goods
Logistics plans may include:
• accommodation • catering • communications support
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• facilities maintenance • financial management • fuel supplies • goods pickup and delivery • mechanical service and fuelling • medical • personnel transport • potable and non-potable water supplies • rehabilitation plans • rubbish removal • traffic and signage
PUAOPE023 Manage operations for a Level 2 incident
Resources may include:
• aviation and marine vessels • communication devices • human resources including operations personnel • local, state, territory and Commonwealth governments • machinery • support personnel • technology devices • vehicles • volunteers
Operational briefings and debriefings may include:
• critical incident stress debriefings • operational analysis • performance evaluations
PUAOPE024 Manage operations for a Level 3 incident
Communication processes and systems may include:
• communication responsibilities • data transfer • designation of modes and channels of communication • inter organisational liaison • interpersonal communications • radio communications • telecommunications
Establishing and operating a command facility may include:
• amenities • climatic conditions • communication modes
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• environment • equipment • logistical operations • parking • proximity to incident • security requirements • site access and exit requirements • size and type of structure • special incident requirements • support services • topography
Support services may include:
• community service organisations • contractors • emergency agencies • equipment suppliers • gas and power agencies • land management agencies • medical organisations • transport • water • welfare and counselling organisations
Nature of the incident imminent or actual may include:
• biological • biosecurity • civil and political events • fire, forest, range and urban areas • natural and environmental events • technological and industrial events
Activities and controlled changes may include:
• communications • logistics • operations • planning
Considering the nature, extent and potential of an incident may include:
• consequence of the incident • demography • hazard agent location • potential changes in situation • resource availability
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• risk to life, environment and property • scope and scale of incident including duration of incident • speed of onset • topography • weather
Internal and external personnel and authorities may include:
• ancillary organisations • clients • emergency management specialists • emergency organisations • government, authorities and departments • media • operational personnel • other analysts and stakeholders • public • service providers • victims • WHS/OHS specialists • witnesses
Information management system may include:
• audio and visual recording mechanisms • data receival • public and media information dissemination • procedures and protocols • recording • recording and documenting of incident • security and authorisation assignment • storage and dispatch modes • types of technologyincluding electronic data exchange devices
Resources may include:
• aviation and marine vessels • communication devices • human resources including operations personnel • local, state, territory and federal governments • machinery • physical equipment • support personnel • technology devices • volunteers • vehicles
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Personnel support activities may include:
• catering • rest and relief counselling services • sanitation • shelter • stress management services
Reporting mechanisms may include:
• authorisation • distribution and development of reports to meet regulatory and organisational requirements
including: • briefing papers • coronial, final, legal, media, status, • ministerial • situation, within emergency for external distribution, reports • performance evaluations
Operational briefings and debriefing may include:
• critical incident stress debriefing • operational analysis • performance evaluations
Documentation may include:
• Australian or international documentation in disaster and emergency management • client requirements • codes of practice • communications equipment • conventions and oral reports • emergency, evacuation, WHS/OHS and quality assurance procedures • field reports • maps • memorandums of understanding • oral or graphic communications • organisational or workplace operating procedures and policies • organisational policies and protocols • personal and work area practices • standards and certification requirements • state, territory and Commonwealth legislation and regulations for:
• environmental protection • equal employment opportunity and affirmative action • freedom of information • privacy and confidentiality • public safety
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• state of emergency • WHS/OHS • workers' compensation • workplace and industrial relations
PUAOPE025 Manage planning for a complex incident
Nature of the incident, imminent or actual may include:
• biological and biosecurity • civil and political events • fire • natural events • technological and industrial events • natural and environmental events
Log of activities include:
• critical decisions • event or running log • radio communication printouts
Management support services may include:
• admistrative support • computer operators • radio • telephone
Specialist technical information may include:
• advisors with specialist skills to support incident activities and functions • information sources available on site and remotely
Complementary incident plans may include:
• communications • community liaison • finance, intelligence, investigation, logistics, public information, shift changeover, traffic
management, critical incident, safety, medical evacuation, demobilisation, relief and recovery plans
Briefings and debriefings may include:
• alternative strategies and economic, social, public health, cultural, historical and environmental risks associated with each
• arrangements to facilitate planning function • current and projected situation • incident objectives, strategies and their rationale • information dissemination • key risk exposures
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• opportunity to clarify understanding • record keeping • resourcing at incident
PUAOPE026 Provide strategic safety advice at an incident
• No Range of Conditions
PUAOPE027 Undertake beach safety management activities
Duty information may include:
• hours of operations • number of personnel available • providing a lifesaving or lifeguard patrol service at one or multiple locations • type of service provided
Beach information and weather forecasts may include:
• Australian Beach Safety and Management Program (ABSAMP) rating • Bureau of Meteorology reports and weather warnings • local knowledge of beaches • tide times
Likely beach conditions may include:
• estimated beach attendance • littoral currents (side sweeps) • rip currents • sandbars • surf size • temperature • wave types and associated hazards
Appropriately skilled personnel may include:
• lifesavers or lifeguards • emergency personnel • team members
Organisational procedures and arrangements may include:
• operating procedures • organisational procedures • service agreements and contracts
Equipment may include:
• automated defibrillator • first aid kit • oxygen resuscitation kit • radios
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• rescue board • rescue tube • signage • spinal board
Beach and surf conditions may include:
• range of surf conditions • wave types
Locating equipment may include:
• situating equipment in appropriate locations in accordance with organisational procedures
Operational command may include:
• local supervisor • remote communications centre
Engaging the public proactively may include:
• directing bathing public between the flags through use of gestures • explaining swimming location and hazards to public • making public announcements
Casualty rescue may include:
• negotiating surf to reach casualty • securing casualty • returning casualty to shore • providing first aid that may include use of:
• Inflatable Rescue Boat (IRB) • rescue without equipment • personal water craft • rescue board or tube
PUAPRO001 Promote a learning environment in the workplace
Learning opportunities arise from organisation may include:
• analysis of incidents, responses and emergencies • developing plans • environmental management and sustainability • managing projects • objectives • participation in committees • performance plans • plans • processes • quality and continuous improvement processes and standards • resources
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• systems
PUAPRS205 Manage marketing requirements
Community, environment and political trends may include:
• conservation • crime trends • degree of knowledge • news coverage • popular attitudes • stability • security issues
Plans may include:
• budgets • business plans • marketing plans
Marketing strategies may include:
• core function • internal and external clients • location • service type • target markets by client group
Service organisations may include:
• advertising agencies • marketing consultants • industry associations
Elements of marketing plans take account of:
• budget • control of invitations • duration • impact of government legislation on marketing functions • mission • number of invitees • objectives of the marketing • organisation goals • possible cooperative approaches with other organisations • promotional materials • staffing implications • style and format of the marketing • technical equipment required • venue and location
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• vision to ensure marketing profile
Key parts of a marketing strategies may include :
• a combination of:
• advertising • community education • image and presentation • involvement • pricing • public relations
Assessment of existing capacity may include:
• competency levels • condition and type of facilities and equipment • current workloads • geographic location • new technology
Evaluation criteria may include:
• conversion rates • cost per lead • public response rates • surveys on attitudes • views of company • volume of billed business
PUAOPE003 Manage the public information function at an incident
Risks may include:
• consideration of worst case scenario • misuse of information by stakeholders • release of incorrect information • safety risks and hazards • values at risk
Target audiences may include:
• government agencies • government ministers • incident personnel • internet users • local conservation groups • local landowner groups • media outlets/networks • public
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• social media users
Stakeholders may include:
• community • government • incident personnel • media outlets/networks • other organisations
Incident Management Team (IMT) includes:
• Incident Controller • Planning Officer • Intelligence Officer • Logistics Officer • Finance Officer • Investigation Officer • Safety Officer
Communication with communities both affected and likely to be affected by the incident may include:
• community briefings • community publications and notice boards • door knocks • internet postings • forums • letter drops • meetings • public call centres • radio communications • social media • text messaging.
Briefings and debriefings may include:
• alternative strategies and the economic, social, public health, cultural, historical and environmental risks associated with each
• arrangements for record keeping • arrangements in place to facilitate public information function • current and expected resourcing at the incident • current and projected situation • current arrangements for informaiton dissemination • current incident objectives, strategies and their rationale • key risk exposures • opportunity to clarify understanding
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Topics addressed in briefings and debriefings may include:
• arrangements for information dissemination • arrangements for record keeping • arrangesments to facilitate public information function • aternative strateiges and the economic, siocial, public health, cultural, historic and
environmental risks associated with each • current and proejcted situation • incident objectives, strategies and their rationale • key risk exposures • opportunity to clarify • resouring at incident
PUAOPE003 Manage the finance function at an incident
Type of incident imminent or actual may include:
• biological/biosecurity • civil/political events • fire • natural events/environmental • technological and industrial events
Briefings and debriefings include:
• arrangements for recordkeeping • arrangements in place to facilitate finance function • current and expected resourcing at the incident • current and projected situation • current arrangements for information dissemination • current finance objectives, tasks and their rationale • key risks • opportunities to clarify understanding
PUAOPE004 Manage the intelligence function at an incident
Sources of data and information may include:
• dedicated reconnasissance and surveillence unit • monitoring communications, media and social media • observations • open sources of information such as publications and websitres • photographs, line scans and other images • pre-arranged local knowledge networks • pre-incident planning and geographic information such as maps, GIS and spatial data • relevant community, regional and state wide plans
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• reports from operational field units • technical specialists and local expertise
Briefings and debriefings may include:
• alternative strateiges and economical, social, public health, cultural, historical and environmental risks associated with each
• arrangements for record keeping • arrangements to facilitate intelligence function • resourcing at incident • current and projected situation • arrangements for information dissemination • incident objectives, strategies ansd their rationale • key risk expopsures • opportunity to clarify understanding
PUAOPE001 Manage the investigation function at an incident
Maps and schematic plans may include:
• briefing • display board and incident plan maps • locality maps • geospatial information systems
Briefings and debriefings may include:
• alternative strateiges and economical, social, public health, cultural, historical and environmental risks associated with each
• arrangements for information dissemination • arrangements to facilitate investigations function • current and projected situation • incident objectives, strategies and their rationale • key risk expopsures • opportunities to clarify understanding • record keeping arrangements
Investigation reports may include:
• briefs of evidence • database and case management system entries recording the conclusions of the
investigation • exhibit registers • external reports for publication and/or limited circulation • internal reports for organisational managers
Documentation may include:
• audio recordings • CCTV and other media images
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• electronic files • hard copy documents • maps, sketches and plans • notes and log books • photography – thermal, digital and multimedia
PUALAW001 Protect and preserve incident scene
Persons at scene may include:
• coroners • forensic accountants • forensic experts • incident scene specialists • information technology consultants • legal officers • media • medical practitioners • other bystanders • owners or occupiers • pathologists • personnel from other organisations • potential witnesses • undertakers • victims
Details of scene may include:
• animal species present • damage • date • fauna • flora • injuries • insurance details • items of evidence • location • occupancy • persons present • possible causes • property involved • size and construction of building • status of utilities services such as broken water pipes • time
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Interact with relevant personnel may include:
• investigating officer • other organisation’s personnel • police • supervisor • team leader
Recording and reporting may include:
• electronic videoing • making sketches • taking notes • taking photographs • taping
Organisational and legislative requirements may include:
• legislation to the operation, incident and/or response • legislation relevant to the organisation • operational, corporate and strategic plans • operational procedures and performance standards • personnel practices and guidelines • quality standards
PUALAW002 Conduct initial investigation at incident scene
Factors that may impact on incident scene security may include:
• climatic conditions • human and animal interference • preservation of life and property • topography
Investigating incident scenes may include:
• dangerous or distasteful conditions • handling injured or deceased persons
Relevant persons at scene may include:
• coroner • emergency services and media • forensic accountants • incident scene specialists and forensic experts • information technology consultants • legal officers • medical practitioners • pathologist • undertakers
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• witnesses, bystanders, police
Gathering of physical evidence may include:
• bloodstains • bodily fluids • burn patterns • containers • fibres • fingerprints • flammable and combustible liquids • identifying numbers • shoe impression • skid marks • tool marks • tyre prints
Methods of evidence collection may include:
• casing • photographing • shovelling • tape lifts • use of metal containers, plastic and paper bags and glass vials • vacuuming
Additional resources to support initial investigation may include:
• audio visual services • emergency lighting • expert and/or forensic personnel • organisational personnel
Liaising with investigating officer may include:
• identification of avenues of inquiry • identification of hazard scene • professional and technical advice • significance of located evidence
Arrangements for scene access and egress may include:
• clear brief as to who has control of access • delegation of authority to control entry • limit entry to essential personnel; • physical barriers • record all persons who enter or depart the scene and reasons • roster guards
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Arrangements to protect integrity of evidence may include:
• cover evidence • removal of evidence to ensure its protection • roster scene guards
Details of scene may include:
• damage to property • date • evidence • injury to persons • location • personnel present • physical details of scene • time
PUALAW003 Give evidence in a judicial or quasi-judicial setting
Documentation and exhibits may include:
• items of evidence • media footage • photographs • radio and telephone recordslogs • reports • reports of incidents
Witnesses may include:
• bystanders and experts • those directly involved
Court protocols may include:
• forms of address • impartiality • language • respect for people and offices held • standards of dress • voice clarity
Organisation’s policy and procedures vary between sectors and organisations and may include:
• Guideline to wildland fire origin and cause determination - NWCG • Kirk's Fire Investigation • legislation relevant to the proceedings and the organisation • NFPA91 • operational performance standards • personnel practices and guidelines
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• quality standards • Texts
PUALAW004 Represent the organisation in a judicial or quasi-judicial setting
Court protocols may include
• standards of attire • forms of address
Court proceedings may include
• rules of court • judicial and quasi-judicial tribunals
Legal brief may include all documentation relevant to the preparation for legal proceedings such as:
• investigator’s reports • log books • media footage • precedents • records of evidence • witness statements
PUATEA006 Lead a functional unit at an incident
Equipment and resources required by the functional unit may include:
• consumable devices • consumable materials • food and drink • technology • office, response and safety equipment • pre-incident plans
Reports may include:
• changes at incident • incident situation • progress and status of tasks • safety risks
Monitoring progress may include:
• incident behaviour • performance of personnel • progress against plan • utilisation of resources • welfare of personnel; activities being undertaken
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Briefings and debriefings may include:
• alternative strategies and risks • arrangements to facilitate area or function • current and projected situation at incident • incident objectives, strategies and rationale • information for dissemination • key risk exposures • record keeping • resourcing at incident • task requirements
Websites
The following links provide the reader with access to sites that contain relevant information to assist with the delivery and assessment of Public Safety units.
Glossaries
Australian Disaster Resilience Knowledge Hub: Glossary of terms
https://knowledge.aidr.org.au/glossary
Bureau of Meteorology: Glossary of terms
http://www.bom.gov.au/tsunami/info/glossary.shtml
National Centre for Vocational Education Research (NCVER): Glossary of VET
http://www.voced.edu.au/glossary-vet
Industry links
AFAC Doctrine https://www.afac.com.au/insight/doctrine
Australian Institute of Disaster Resilience (AIDR)
https://www.aidr.org.au/
Australian Resuscitation Council (ARC) Guidelines
https://resus.org.au/guidelines/
Australian Standards https://infostore.saiglobal.com/en-au/effective-standards-and-regulatory-management/
National Aerial Firefighting Centre (NAFC)
http://www.nafc.org.au/
Safe Work Australia https://www.safeworkaustralia.gov.au/
Vocational Education and Training (VET) Quality Framework
Standards for Registered Training Organisations (RTOs) 2015
https://www.asqa.gov.au/standards
Australian Qualifications Framework https://www.aqf.edu.au/
Fit and Proper Person Requirements https://www.legislation.gov.au/Details/F2011L01341
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Financial Viability Risk Assessment Requirements 2011
https://www.legislation.gov.au/Details/F2011L01405
Data Provision Requirements 2012 https://www.legislation.gov.au/Details/F2013C00497
VET Regulatory Authorities
Australian Skills Quality Authority (ASQA)
https://www.asqa.gov.au/
Victorian Registration and Qualifications Authority (VRQA)
https://www.vrqa.vic.gov.au
Training Accreditation Council Western Australia
www.tac.wa.gov.au
Training Package Development
Standards for Training Packages 2012 https://www.education.gov.au/training-packages
Australian Industry and Skills Committee (AISC)
https://www.aisc.net.au/
Industry Reference Committees (IRCs) https://www.aisc.net.au/content/what-irc
https://www.aisc.net.au/content/industry-reference-committees
Skills Service Organisations (SSOs)
https://www.aisc.net.au/content/skills-service-organisations
VET Links
Australian Core Skills Framework (ACSF) https://www.education.gov.au/australian-core-skills-framework
Australian Industry and Skills Committee – National Schedule
https://www.aisc.net.au/content/national-schedule
Department of Education and Training - VETNet
https://vetnet.education.gov.au
NCVER: VET knowledge bank http://www.voced.edu.au/vet-knowledge-bank
National VET Provider Collection Data Requirements Policy
https://www.education.gov.au/national-vet-provider-collection-data-requirements-policy
Training.gov.au https://training.gov.au/Home/Tga
Unique Student Identifier https://www.usi.gov.au/
User’s Guide to the Standards for Registered Training Organisations (RTOs) 2015
https://www.asqa.gov.au/standards
ERTOA (Enterprise Registered Training Organisation Association Incorporated)
https://www.ertoa.org.au/
VELG https://www.velgtraining.com/
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Legislation Links
Commonwealth Legislation https://www.legislation.gov.au/
Australian Capital Territory Legislation https://www.legislation.act.gov.au/
New South Wales Legislation https://www.legislation.nsw.gov.au/#/
Northern Territory Legislation https://legislation.nt.gov.au/
Queensland Legislation https://www.legislation.qld.gov.au/
Tasmanian Legislation https://www.legislation.tas.gov.au/
Victorian Legislation http://www.legislation.vic.gov.au/
Western Australian Legislation https://www.legislation.wa.gov.au/
Australian Government Legislation
Biosecurity Act 2015 https://www.legislation.gov.au/Details/C2017C00303
Environment Protection and Biodiversity Conservation Act 1999
https://www.legislation.gov.au/Details/C2016C00777
National Vocational Education and Training Regulator Act 2011
https://www.legislation.gov.au/Details/C2017C00245
Privacy Act 1988 https://www.legislation.gov.au/Details/C2018C00292
Student Identifier Act 2014 https://www.legislation.gov.au/Details/C2017C00038
SES COMPENDIUM
PUASES008 Undertake storm and water damage operations
Operation and task information may include:
• access and egress routes • command, control and coordination arrangements • extent and nature of damage • location, magnitude and type of event • potential hazards • weather forecast
Situational awareness may include:
• damage found • evacuation of immediate area • evacuation plan • hazard assessment • hazardous trees • height • identification of underlying hazards
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• scene assessment • size up • systematic information seeking process where operational task information is gathered,
monitored and reassessed and includes: • walk around or inspection of site • water levels
Hazards may include:
• adverse weather including high winds and rain • animals and insects • contaminants, chemical and biological • damaged structures • debris • equipment • fatigue or operational stress • hazardous materials • mud • night or low light operations • people • terrain • threatening trees • time pressure • traffic • utilities including electricity, gas, water and sewerage • weather including hot or cold and wet or wind
Equipment may include:
• anchors • chainsaws or polesaws • generators • hand tools including crowbars, hammers, handsaws, knives, loppers, nails, pliers,
screwdrivers, screws and snips • ladders • lighting • personal protective clothing and equipment • petrol and electric • power tools including drills, reciprocating saw, nail guns, circular saws, tech drivers • props including acrow props and shoring materials • roof safety kit • ropes • sandbags and sand bagging machines • submersible and non-submersible pumps • timber batten
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• timber sheeting • water proofing materials plus their fixings including tarpaulins, plastic sheeting • water proofing tapes and sealant materials
Work area isolation methods may include:
• placement of barrier • placement of safety cones, demarcation tapes and flashing beacons
Stakeholders may include:
• crew members • home owners • members of household • other organisations or agencies • team leader
Information may include:
• self-help provided to householders either directly or over the telephone • warnings provided face to face or over the telephone to householders, by public address
systems such as loud hailers as defined by operations managers and delivered under direction
Working safely may include:
• avoiding exposure to contaminated water and mud where possible • identifying possible structural safety issues • manual handing • monitoring and reassessing • personal protective clothing and equipment • prompt treatment and reporting of injuries • public control • risk assessment • universal precautions against infection
Techniques for temporary repairs may include:
• coverings • external and internal weatherproofing • replacement • ropes • sealing • stapling • shoring • tape • tarping • tie off or securing
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Sandbagging may include:
• constructing walls • constructing water diversion • filling by hand • stacking • using as weights or holding down
Water diversions may include:
• earth walls • fabricated barriers • laying of sandbags • pumping • salvaged material • synthetic materials • tarps or plastic • trenching
Set up, placement and access to appropriate tools and equipment may include:
• ladders care and use of, climbing techniques, types of ladders, placement and set up, safety, stabilisation and alternatives
• lighting placement such as set up, use of generators, placement, types of lighting including torches, portable lighting and headlamps
Operational documentation may include:
• incident report • injury reporting • log books • notice to occupant • risk assessment
PUASES009 Undertake inland floodboat operations
Operational and task information may include:
• access and egress routes • flood water • nearby ramps or launching points • number and nature of casualties • potential hazards • resupply or evacuation requirements • tidal information • weather forecast
Equipment may include:
• equipment required for task as per organisational procedures
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• trailer • equipment required under state and territory legislation • organisational approved floodboat or vessel • personal protective clothing and equipment including life jacket, protection from sun, heat,
cold and appropriate footwear
Hazards may include:
• domestic animals • eddies • fast flowing streams and near still waters • floating and submerged debris and snags • heat and cold • night or low light • time pressure • undertows • underwater hazards such as underwater powerlines and fences • weather • wildlife
Operational documentation may include:
• activity reports • floodboat running logs • notes or sketches and other information required for potential coronial or other legal
proceedings • passenger or cargo manifest
PUASES010 Plan, activate and maintain a communications network
Networks may include:
• computer based networks linked together by electronic means • radio networks linking two or more stations directly or by using relays • repeaters • satellite and commercial paging • telecommunication networks • trunking systems or a combination of these • wireless area network or local area network and computer based networks
Equipment may include:
• computers • generators or solar power panels • operational radio communications equipment • portable radio repeaters • signalling devices • telecommunications equipment
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Communication strategies may include:
• activating pre planned emergency telecommunication arrangements • contracting arrangements • establishing fixed and mobile communication networks • establishing radio networks • linking telecommunication networks • utilising other communications methods
Communication network performance may include:
• congestion and network overload • equipment failures • network accessibility and clarity • procedure failures
PUASES011 Manage emergency operations
Operational information may include:
• access and egress routes • estimated duration of emergency • location of incidents • location, magnitude and type of event • nature and extent of damage • number and nature of casualties • other organisations working • potential hazards • resources available • weather forecast
Hazards may include:
• adverse weather • closed access routes • convergence • hazardous materials • industrial sites • limited access to resources • protracted response operations • utilities
Operational plans may include:
• local • municipal • regional • state, territory or Commonwealth plans
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Rosters may include:
• any organisational requirements that will meet the welfare and efficiency needs of personnel including adequate rest and meal breaks and appropriate shift times
Communications and information management systems may include:
• computers • couriers • internet or intranet links • filing systems • mobile or satellite telephones • paging • runners • secondary communications nets for example HF, VHF and UHF radio systems
Operational reports may include:
• briefing and debrief reports • organisational reports • reports required for coronial or other legal proceedings
PUASES012 Work as a team member in an emergency operations centre
Emergency operations are defined as:
• differ from incidents where relatively small responses are required in tightly defined areas for relatively short periods such as road accidents or domestic structure fires
• the result of an event or incident such as flood, storm, or bushfire that generates a significant response requirement over a large area for protracted periods
Emergency operations centres may be:
• established and purpose designed to deal with the typical response roles of the unit • field operations centres established to manage particular emergencies and dismantled after
the emergency • primarily activated to respond to emergencies and are not normally operational
Plans and directories may include:
• local government plans • national emergency management plans and arrangements • resource and contact directories • response plans for specific hazards • state and territory disaster plans • unit standing operating procedures
Other organisations may include:
• ambulance • defence organisations
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• emergency service organisations • fire services including metropolitan and/or rural • local authorities • police • state and territory emergency services • suppliers • utilities • welfare organisations
Operational information may include:
• access and egress routes • location, magnitude and type of events • estimated duration of emergency • location of incidents • nature and extent of damage • number and nature of casualties • other organisations • potential hazards • resources available • weather forecast
Seeking information may include:
• electronic documentation • information management systems • IT systems • members of the organisation in the field • members of the public • other emergency services organisations • reconnaissance teams • situational reports • web based information including social media
Organisational documentation may include:
• logs • other documentation as described in organisational policies, task analysis template or safety
management sheets • paper based or computerised • records of conversation either manual or electronic • request for assistance forms • requests for assistance • running sheets • summaries • task allocation sheets
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Plotting operational information may include:
• computer based geographic information systems • electronic mapping systems • frequently used contact numbers • magnetic displays • marking topographical or other cartographic representations • resources available • sketch maps • statistical summaries • warnings • whiteboard information summaries
Disseminating information may include:
• media releases • orders for suppliers • preparing briefing notes • reminders • requests for assistance • social media posts • summary information for higher authorities • task information to elements of own or other organisations
Communications systems may include:
• Computer Aided Dispatch (CAD) • fax, telephone and radio systems • internet or intranet communications • Multimedia Messaging Service (MMS) • other equipment or method including couriers • pagers • Short Messaging Service (SMS) • Social media platforms
PUASES013 Undertake storm and water damage operations performed at heights
Storm and water damage operations may include:
• hail damage • operations of different intensity including thunderstorm, windstorm events or tropical
cyclones • techniques for minimising the effects of water entry that are common to storm, flood and
other water damage events • wind damage from trees
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Hazards and environmental conditions may include:
• adverse weather including high winds and rain • after dark operations • damaged structures • debris • difficult terrain • domestic hazards • equipment • hazardous materials • mud • threatening trees • time pressure • utilities including electricity, gas, water and sewerage
Safe systems for working at heights may include:
• organisational policies and procedures that conform to • legislation requirements
Equipment may include:
• anchors • cold or wet weather clothing and sun protection • generators • hand saws • hand tools including hammers, nails, screwdrivers, screws and portable power tools and
drills • karibiners. maillons, descenders and rockers • lighting • personal protective clothing and equipment • petrol and electric operated tools • pumps including submersible and non-submersible • rescue harnesses • ropes • slings • tarpaulins of various types and materials plus their fixings • throw lines • water proofing tapes and sealant materials
Temporarily repairing buildings or structures may include:
• a variety of structures and buildings • repairs to windows, replacing tiles, using tarpaulins or other covering materials
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PUASES014 Apply flood and fast moving water safety techniques
Hazards may include:
• fauna • holes • manmade objects • rocks • sieves • slippery banks or landings • snags • stoppers • strainers • swift moving water • undercuts • waterfalls • weirs • wire fences
Appropriate techniques for safe operations may include:
• using a throw bag
Body position and techniques may include:
• aggressive and defensive swimming • wading
Landing techniques may include:
• climbing into a vessel • hauling to shore or bank • swimming to vessel, shore or man made structure
Situational variances may include:
• access or egress • availability of assistance • current • depth of water • imminent hazards • low light or darkness • prevailing conditions or weather • speed of water movement
PUASES015 Operate over-snow vehicle
Personal protective clothing and equipment may include:
• flares • food and water
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• full and open face helmet • goggles • hearing protectors • personal locator beacon - EPIRB • radios • tent • thermal under clothing • water proof gloves, boots and shell
Organisational procedures may include:
• equipment manufacturers’ specifications and procedures • industry practices • industry standards • maintenance schedules • regulatory requirements • Work, Health and Safety (WHS)/(OHS) Occupational Health and Safety requirements
Rest and shelter areas may include:
• camping areas • geographical formations • huts and structures
Survival techniques and strategies may iclude those for:
• blizzards • extreme cold • loss of bearings • mechanical breakdown • white outs
Start up checks may include:
• coolant • equipment stowage • fuel • oil • physical check or scan of gauges • visual inspection of vehicle
Operational standards may include:
• industry standards • international standards • manufacturers’ procedures • state and territory standards
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Manufacturers’ specifications may include:
• engagement procedures • engine characteristics • fuel capacity for range • gross vehicle mass and weight • horsepower rating • radius of turning circle • safety procedures • systems warning functions • vehicle clearances
Instruments and gauges may include:
• brake warning lights • electrical charging • heated hand grips • oil pressure • tachometer • speedometer • systems indicators including high beam, turn signals and parking brakes • temperature • warning lights
Over-snow vehicles include:
• purpose built vehicles for snow
Movement is controlled by:
• acceleration and deceleration • passengers • riding positions • steering control • weight distribution
Regulations may include:
• environmental protection regulations • organisational policies and procedures • possession of appropriate licence or endorsement • traffic regulations
Recovery of vehicle techniques may include:
• creeks • drainage ditches • gullies • soft snow • water
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• water courses
Potential access restrictions may include:
• areas requiring permission or authorisation to enter • cultural heritage sites and environmental areas • hazardous areas • military areas • organisational and regulatory requirements • seasonal factors • wilderness areas
Environmental conditions may include:
• effect of weather • hard surfaces • ice • marginal snow • rocks • snow • snow bridges • water or melting ice
Recording and reporting procedures may include:
• card systems • computer databases • organisational procedures • record sheets or books • verbal
PUASES016 Apply snowcraft skills when performing search operations
Hazards may include:
• pickets • avalanches • blizzards • bold cold wet conditions • cornices • extreme wind • hidden vegetation • human structures including culverts, drain pipes and weirs • ice • partially frozen waterways • recreational users • rising water • rock wells
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• snow bridges • snow drifts • steep, slippery or unstable terrain • Ultra Violet (UV) radiation including sunburn and snow blindness • vegetation debris • white outs • wind chill
Equipment may include:
• activity specific equipment including snowshoes • alpine specific personal protective clothing and equipment • communication devices • cordage • EPIRB/PLB distress beacons • first aid kit • global positioning system • head lamp • map and compass • matches or equivalent • sleeping bag • snow shovel • space blanket or ground sheet • stove • tent or bivi • whistle
Food and water requirements may include:
• additional personal food requirements including cultural and dietary • appropriate energy foods • drinking water including carried or field sourced • emergency ration packs sufficient for the potential duration of operation
Physical and psychological requirements may include:
• being sufficiently rested • current capacity to fulfil operational requirement • fitness level sufficient for the task and environment • hydration and nutritional levels • illness • personal fears and phobias • stress level
Communication within the team may include:
• hand signals • mobile or satellite telephone
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• radios • torches or flashlights • verbal and non-verbal • whistles
Emergency shelters may include:
• dugout • igloo • improvised shelter including tarp • snow cave • snow mound or quin-zhee • storm shelter - fabric shell • tent or bivi • trench • atate and/or national park shelters
Current and future factors and conditions may include:
• availability of time • available resources • construction time • environmental conditions • factors affecting people including physical and mental state • location • potential moving snow drift • prevailing winds • suitability of snow and location • timeframe for survival • visibility
Interpreting weather conditions and information may include:
• air temperature • barometric pressure • barometric pressure changes • cloud formation and patterns • electrical storms • meteorological data including:
• daily and four day forecasts • maximum and minimum temperatures • rainfall • satellite images • synoptic charts
• personal observation • rain, hail, sago or freezing rain • snowfall
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• storm • U.V. levels • warnings • wind • wind direction and velocity
Sustaining welfare of self and others may include:
• Sourcing, preparing and monitoring intake of food and water including: • cooking food in the field • dehydrated foods • field sourced water • fresh foods • high energy foods • prepared meals • water or energy drinks
PUAVEH001 Drive vehicles under operational conditions
Range Statement
Vehicles may include:
• aerial appliances • all terrain vehicles • all types of operational vehicles • bulk water carrier • buses • command and control vehicles • communication vehicles • pumpers • rescue vehicles • tankers • troop carrier • trucks
Operational conditions may include:
• driving in special environments including on actual airport movement area • emergency response driving • hazardous environmental conditions • non-emergency driving • off road driving • prevailing weather • recovery • time of day or night • visibility
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Driving considerations may include:
• adverse surfaces • adverse terrain • adverse weather • levels of emergency response • organisational procedures • traffic conditions • traffic regulations • type of vehicle • warning devices
Cabin drill may include:
• adjustment of seats • all crew are seated or restrained • dash layout • gauges • mirrors and steering • radio on • seatbelts • warning lights
Start up check may include:
• coolant • crew intercom • equipment and locker security • fuel • oil • operation of emergency warning devices including lights and sirens • physical check or scan of gauges • pump • visual inspection of vehicle • water
Manufacturers’ specifications may include:
• anti-lock braking systems • clearance height • engagement procedures • engine characteristics • fuel capacity for range • horsepower rating • maximum vehicle weight • no-spin locking differential • radius of turning circle
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• safety procedures • systems warning functions
Traffic conditions may include:
• effect of weather on roads • known peak traffic periods and community functions and events • parking • road surface • traffic pattern and density
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EMERGENCY MANAGEMENT COMPENDIUM
PUAEMR008 Contribute to an emergency risk management process
Information may include:
• characteristics of natural, local and built environments • demographics of population distribution, social, cultural, health status and education data • details of key infrastructure, emergency and/or support services • economic activity reports including employment, products, services and revenue • government reports e.g. environmental impacts
Known risks may include:
• commercial activity and legal relationships • economic • human behaviour and individual activities • management activities and controls • natural events • political circumstances • technology and/or technical issues • terrorism
Drivers may include:
• changes in community characteristics • changes in insurance policies and premiums • changes in legislation, policies and disaster or emergency management plans • emergency incident reports and debriefs • judicial decisions • new sources of risk or changed perception of risk • planning deficiencies • safety issues • strategic and corporate plans
Legislation, policies and procedures may include:
• arrangements specified in emergency management, land use, environmental or other legislation
• existing disaster plans, agreements or memorandums of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency risk management policies or procedures
Sources of useful, credible information may include:
• community information booklets • credible individuals, group and community leaders • documented risk assessments by companies, organisational libraries, research reports,
statistics data, special needs groups and cultural organisations
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• family and historical records • media, council and emergency service personnel and records • spatial information databases
Stakeholders may include:
• community and industry groups • elected officials • Non-Government Organisations (NGOs) • public and private sector organisations • staff, clients, decision makers and the public
Treatment options may include:
• avoidance of risk • changing consequences of an identified hazard impact • changing likelihood of an initiating event or source of risk occurring • hazard impacting on elements at risk • removing risk source • retaining risk based on an informed decision • sharing risk
PUAEMR009 Facilitate emergency risk assessment
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Sources of information may include:
• community information booklets • credible individuals, group and community leaders • documented risk assessments by companies, agencies and organisations • family and historical records • libraries, research reports and Australian Bureau of Statistics data • media, council and emergency service personnel and records • special needs groups and cultural organisations
Communication options may include:
• blogs • community meetings • email newsletters
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• face to face meetings • local newspapers • noticeboards • pamphlets, flyers or brochures • posters or billboards • print newsletters • radio and television • text messaging and social media • video communication • websites • word of mouth
Drivers or triggers may include:
• changes in community characteristics, legislation, policies and disaster or emergency management plans
• changes in insurance policies and premiums • emergency incident reports or debriefs and safety issues • judicial decisions • new sources of risk or changed perception of risk • planning deficiencies • strategic and corporate plans
Legislative, regulatory and organisational requirements may include:
• arrangements specified in emergency management, land use, environmental or other legislation
• existing disaster plans, agreements or memorandums of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency risk management policies or procedures
Standards and guidelines may include:
• industry standards • jurisdictional or organisational emergency risk management policies and procedures
Information on community characteristics may include:
• characteristics of natural, local and built environments • demographics - population distribution, social, cultural, health status and education data • details of key infrastructure and emergency or support services • economic activity reports inlcuidng employment, products, services and revenue • government reports e.g. environmental impacts
Practical constraints may include:
• arrangements, roles and responsibilities set down in existing emergency management plans • availability of technical expertise, technology and equipment • budgets, time, availability and capability of personnel
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• land use planning • legislation covering emergency management, environmental management, safety standards
and local government regulations • limited community knowledge of emergency risk management processes and benefits • political, social and cultural considerations
Risk criteria may include:
• how level of risk is determined • how likelihood will be defined • level at which risk is acceptable or tolerable • nature and types of causes and consequences that can occur and how they will be measured • timeframe of likelihood and/or consequence • views of stakeholders • whether combinations of multiple risks should be considered and if so how and which
combinations should be considered
Sources of risk may include:
• built environment failures • commercial and legal relationships • disease inlcduing plant, animal or human • economic systems and relationships • human behaviour • management activities and controls • natural events • political circumstances • technology or technical issues
Environment may include:
• build environment assets that underpin the functioning of a community • economic environment • natural environment • social environment - individuals, families and common interest groups that form whole
communities
PUAEMR012 Determine treatment options
Policies and procedures may include:
• arrangements specified in legislation • existing disaster plans, agreements or memoranda of understanding • organisational or jurisdictional emergency risk management policies or procedures
Community context may include:
• characteristics of social, built, natural and economic environments • demographics including population distribution, social, cultural, health status and
educational data
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• details of key infrastructure and emergency and/or support services • economic activity reports including employment, products, services and revenue • government reports e.g. environmental impacts
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Practical constraints may include:
• arrangements, roles and responsibilities set down in existing emergency management plans • availability of technical expertise, technology and equipment • budgets, time, availability and capability of people • community knowledge of emergency risk management processes and benefits • land use planning policies, authority and regulation • legislation covering emergency and environmental management, safety standards and local
government regulations • political, social and cultural considerations
Risk treatment options may include:
• a hazard impacting on elements at risk changing the consequences of an identified hazard impact
• an initiating event or source of risk occurring • avoidance of risk • changing the likelihood of • removing risk source • retaining risk based on an informed decision • sharing risk
Specialised information may include:
• Australian Bureau of Statistics data • community information booklets • documented risk assessments by companies, agencies and organisations • family and historical records • media, local council and emergency service records • research reports • spatial information data
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Sources of risk may include:
• built environment failures • commercial and legal relationships • diseaseincluding plant, animal or human • economic systems and relationships • human behaviour • natural events • political circumstances • technology or technical issues, management activities and controls
Evaluation methods may include:
• analysis of treatment effectiveness • first pass cost benefit analysis • legal, regulatory and compliance impact • potential to create new or secondary risks • stakeholder acceptability
PUAEMR014 Deliver recovery services
Service delivery may include:
• community development • cultural support or support for people with a mobility, vision and hearing impairment and
cognitive disability • health and medical needs • in the social environment • pastoral care, counselling and mental health services • registration, public information, immediate relief services e.g. temporary accommodation,
food, transport and relocation • tourists and persons from interstate or overseas
In the built environment:
• debris removal • reestablishing commercial and retail facilities • restoration of essential services including power, water, hospitals and schools • restoration of lifelines and communication services inlcuding transport links, public transport
and supply chains • structure assessment, stabilisation and demolition
In the natural environment:
• containment, decontamination and removal of hazards • habitat restoration, revegetation or rehabilitation • erosion stabilisation • threatened species • prevention of further contamination e.g. weeds and fungal disease
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In the economic environment:
• appeals and donations • economic redevelopment strategies, business and industry recovery packages • employment issues • financial and insurance advice • grants and personal support programs including financial relief • restoration of banking and other financial services
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • non-government organisations • public • public and private sector organisations • staff
Service providers may include:
• architects, engineers, planners and builders • business recovery advisers • financial advisers and bank officers • insurance assessors • mental health professionals such as psychiatrists, psychologists and counsellors • non-government and community service organisation staff • state, territory, local and Commonwealth government program administration staff • suppliers of demolition and debris removal services • suppliers of earthworks, road making and revegetation services • support staff such as social workers, public health workers and advocates • utility workers for power, water, drainage, sanitation and garbage
Collection of information may include:
• collection strategies that recognise cultural, language and linguistic needs of community members
• feedback from briefings and debriefings • reports on expenditure, resource availability and use and staff welfare • summaries of damage assessments, service requests, jobs completed and daily and weekly
logs • telephone calls and surveys about unmet community needs and service effectiveness
Organisational standards may include:
• arrangements specified in legislation or regulation • existing recovery plans, agreements or memoranda of understanding
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• organisational or jurisdictional emergency recovery policies or procedures
PUAEMR015 Establish and manage a recovery centre
Recovery plans and arrangements may include:
• arrangements specified in legislation or regulation • existing recovery plans, agreements or memorandums of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency recovery policies or procedures, including media
protocols
Initial resource needs may include:
• administrative systems • communications • staffing • transport • utilities
Financial regulations, administrative procedures and delegations may include:
• Commonwealth, state or territory government financial management acts and procedures • national disaster recovery administration guidelines • organisational governance and/or financial policies and procedures
Stakeholders may include:
• client groups • community and industry groups • decision makers • elected officials • public • public and private sector organisations • staff
Layout of the recovery centre may include:
• appropriate signage • car parking • childminding • floor plan to optimise access and mobility • heating and cooling • information and communications technology (ICT) connections • office storage • public noticeboard, staff information board • reception, interview rooms, meeting, staff rooms, quiet rooms for privacy, toilets, showers,
kitchen and catering facilities • security
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Personnel may include:
• architects • building planners • business recovery advisers • Commonwealth, state, territory, local government administration and technical Information
Technology (IT) staff • engineers • financial advisers and bank officers • insurance assessors • non-government and community service organisation staff • personal support staff such as social workers, public health workers, advocates, mental
health professionals and interpreters • recovery program or service managers • volunteers
Briefings and debriefings may include:
• detail of specific activities • emergent issues • identification of personnel in charge, organisations and others involved in the operation • methods and timing of communication • overview of nature and impact of emergency and recovery purpose and operations • protocols and procedures • resource availability • staff arrangements such as shift timings, breaks, meals and additional support
Strategies to ensure wellbeing of all personnel may include:
• avoiding key dependencies • debriefing at end of shift • equitable shift rosters • management for ending of staff contracts • monitoring staff workloads and performance • organising back up with organisations and agencies • providing personal support • safety and security briefings • tracking staff visits
Communication options may include:
• blogs • community meetings • email newsletters • face to face • local newspapers • noticeboards
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• pamphlets, flyers or brochures • posters or billboards • print newsletters • radio and television • social media • text messaging • video communication • websites • word of mouth
Service information may include:
• available services • function • grants, applications, taxation and insurance forms • handling instructions for goods and services • location • opening times • parking • relief or assistance information • role • transport
Organisational procedures may include:
• emergency recovery policies or procedures • governance and/or financial accountability policies and procedures • records management, information management and confidentiality policies and procedures
Files and information records may include:
• key communications • key decisions and their rationale • media releases • personal or operational logs • service, activity and situation reports
Statistical and financial summaries may include:
• client numbers • expenditure • materials used • personnel numbers and hours worked • types of services
Audit and reporting requirements may include:
• analysis of service statistics • comparison of grant applications using operational logs and grant criteria
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• coronial inquiries • evaluation and revision of policies and procedures • key decisions and rationale
PUAEMR016 Facilitate community involvement in recovery
Recovery plans and arrangements may include:
• arrangements specified in legislation or regulation • existing recovery plans, agreements or memoranda of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency recovery policies or procedures including media
protocols
Stakeholders may include:
• client groups • community and industry groups • decision makers • elected officials • members of the public • Non-Government Organisations (NGOs) • public and private sector organisations • staff
Networks may include:
• business owners • chambers of commerce • government agencies • local organisations directly affected by the emergency • Non-Government Organisations (NGOs) • rate payer associations
Issues and concerns may include:
• access to education and training, health services, childcare • access to public information and services for people with different cultural and linguistic
backgrounds • business continuity and economic sustainability • community displacement, lack of housing and loss of infrastructure • damage to built and/or natural environments • increased school absenteeism, domestic violence, child abuse and crime statistics • lack of employment, financial and income support • rifts in community caused by social cleavage, isolation, apathy and bereavement
Recovery strategies may include:
• accessing recovery funds, assistance and resources
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• collection and analysis of information about impacts, needs and issues to inform recovery planning
• consideration of locality development model • development of community infrastructure, programs and support • development of self-help processes • empowerment and ongoing support of new leaders • engaging non-represented individuals and groups • initiation of community action, community projects and community planning • keeping families intact • promotion and enhanced accessibility or relevance for existing services to a wider group of
people • provision of information for the public and media • working within local frameworks including local councils, local organisations and businesses
Resources may include:
• administrative assistance • background information such as:
• business or calling cards • funding submissions • literature dealing with program and project development • recovery management plans
• directories including local community resources, streets, existing local and recovery services • external expertise including community development personnel with recovery experience • funds including petty cash and project budget • general office equipment • laptop computer • local intelligence and information • mobile phone • UHF radio
PUAEMR017 Manage recovery functions and services
Available data and information may include:
• damage or impact and loss assessments • impact modelling • media reports • offers of assistance • requests for services
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials
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• Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Legislation, regulations and emergency management arrangements may include:
• arrangements specified in legislation or regulation • existing recovery plans, agreements or memorandums of understanding • organisational or jurisdictional emergency recovery policies or procedures
Recovery functions and services may include:
• in the social environment: • community development • cultural support and assistance for people with a mobility, vision, hearing
impairment or cognitive disability • health and medical needs • pastoral care, counselling and mental health services • registration, public information, immediate relief services including temporary
accommodation, food, transport and relocation • tourists and persons from interstate or overseas
• in the built environment: • debris removal • reestablishing commercial and retail facilities • restoration of essential servicesincluding power, water, hospitals and schools • restoration of lifelines and communication services, transport links, public
transport and supply chains • structure assessment, stabilisation and demolition
• in the natural environment: • containment of hazards, decontamination and removal of hazards • erosion stabilisation • habitat restoration, revegetation or rehabilitation • prevent further contamination including weeds and fungal disease • threatened species
• in the economic environment:
• appeals and donations • economic redevelopment strategies, business and industry recovery packages • employment issues • financial and insurance advice • grants and personal support programs including financial relief • restoration of banking and other financial services
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Service providers may include:
• architects, engineers, planners and builders • business recovery, financial advisers and bank officers • insurance assessors • mental health professionals including psychiatrists, psychologists and counsellors • non-government and community service organisation personnel • recovery program, service managers, Australian, state, territory and local government
administration and technical information technology personnel • suppliers of demolition and debris removal services • suppliers of earthworks, road making and revegetation services • support personnel including social workers, public health workers and advocates • utility personnel including power, water, drainage, sanitation and garbage
Information about needs and service delivery may include:
• collection strategies that recognise diverse cultural, language and linguistic needs of community
• feedback from briefings and debriefings • jobs completed • reports on expenditure, resource availability and use and staff welfare • summaries of service requests • telephone calls and surveys about unmet community needs and service effectiveness
Operational records may include:
• daily and weekly logs and file notes • demographic data and community profiles • financial and historical records • incident reports and damage assessments • personal accounts • service requests
PUAEMR018 Work in an emergency management context
Emergency management information may include:
• industry risk management standards • land use planning regulations • legislation related to disasters, emergencies, Work Health and Safety (WHS)/Occupational
Health and Safety (OHS) and the environment • local government regulations • regulations for handling and transporting dangerous goods • state and territory emergency risk management guidelines • state, territory and local government and organisational emergency plans • state, territory and local government emergency management arrangements
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Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Reliable sources of emergency management information may include:
• Australian Bureau of Statistics data • authoritative websites • details of key infrastructure and emergency and support services • documented risk assessments conducted by organisations and communities • expert advice including use of local sources • publications • published reports and inquiries • real time operational information • state, territory or local emergency sub plans • state, territory or local legislation dealing with emergency management
Strategies to prepare and engage stakeholders, organisations and communities may include:
• advertising in local media • broadcasts • contacting individual organisations, professional bodies, unions and recreational and sports
associations • distributing pamphlets • electronic communication warning and information systems • facsimile and email messages • focus groups, workshops and surveys • initiating media interviews • letters and articles written for specific audiences • making presentations to a variety of community groups • meetings with groups, key individuals and leaders of minority, ethnic or cultural groups • preparing media releases • speaking at community functions • using social media platforms • websites
Prevention and/or mitigation, preparedness, response or recovery strategies may include:
• building codes • community education
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• community restoration and reconstruction • critical incident stress management, personal support and counselling • emergency management planning • financial support • land use management • legislation and regulation • mutual aid agreements • safety standards • training and exercises • warning systems
Planning may include:
• business continuity planning • emergency planning • land use planning • operational and strategic business planning
PUAEMR021 Facilitate emergency planning processes
Drivers may include:
• changes in community characteristics • changes in insurance policies and premiums • changes in legislation, policies and in disaster and emergency management plans • changes in strategic and corporate plans • judicial decisions • new sources of risk or changed perception of risk • planning deficiencies • recent emergency incident reports and debriefings • safety issues
Considerations impacting the planning framework may include:
• arrangements specified in legislation • existing disaster plans, agreements or memoranda of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency risk management policies or procedures
Stakeholders may include:
• client groups • community groups • decision makers • elected officials • industry groups • members of the public • Non-Government Organisations (NGOs)
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• public and private sector organisations • staff
Emergency plans may include:
• plans developed to address specific risks • plans required by Commonwealth, state or territory legislation • plans required by regulators and permit conditions
Constraints may include:
• arrangements, roles and responsibilities set down in existing emergency management plans • availability of technical expertise, technology, equipment • budgets, time, availability and capability of people • land use planning • legislation covering emergency management, environmental management, safety standards
and local government regulations • limited community knowledge of emergency management planning processes and benefits • political, social and cultural considerations
Research tools may include:
• affinity analysis • bow tie analysis • brainstorming, visioning • cause and effect analysis • cost benefit analysis • emergency risk management process and tools • force field analysis • Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis
Community information may include:
• characteristics of natural, social, economic and built environments • demographics inclduing population distribution, social, cultural, health status and
educational data • details of key infrastructure and emergency and support services • economic activity reports inlcuding employment, products, services and revenue • emergency risk assessment studies • government reports e.g. environmental impacts
Risks may include:
• built environment failures • commercial and legal relationships • disease inlcuding plant, animal or human • economic systems and relationships • human behaviour • natural events
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• political circumstances • technology or technical issues, management activities and controls
PUAEMR022 Establish context for emergency risk assessment
Standards and guidelines may include:
• AS/NZS ISO 31000:2009 Risk Management - Principles and Guidelines • HB 327:2010 Communicating and consulting about risk • ISO Guide 73:2009 Risk Management - vocabulary • jurisdictional or organisational emergency risk management policies and procedures • National Emergency Management Committee (2010) National Emergency Risk Assessment
Guidelines
Stakeholders may include:
• client groups • community groups • decision makers • elected officials • industry groups • members of the public • Non-Government Organisations (NGOs) • public and private sector organisations • staff
PUAEMR023 Assess emergency risk
Sources of risk may include:
• built environment failures • commercial and legal relationships • disease inclduing plant, animal or human • economic systems and relationships • human behaviour • natural events • political circumstances • technology and technical issues and management activities and controls
Environment may include:
• built environment including human made assets that underpin the functioning of a community
• economic and natural environment • social environment including individuals, families and common interest groups that form
whole communities
Elements at risk may include:
• buildings and civil engineering works
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• economic activities • infrastructure • people • public services
Stakeholders may include:
• client groups • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Risk criteria may include:
• how level of risk is to be determined • how likelihood will be defined • level at which risk becomes acceptable or tolerable • nature and types of causes and consequences that can occur and how they are measured • timeframe of likelihood and/or consequences • view of stakeholders • whether combinations of multiple risks should be taken into account and, if so, how and
which combinations should be considered
Standards and guidelines may include:
• communicating and consulting about risk • industry standards • ISO Guide 73: Risk Management - vocabulary • jurisdictional or organisational emergency risk management policies and procedures • National Emergency Management Committee (2010) National Emergency Risk Assessment
Guidelines
PUAEMR024 Develop treatment options for emergency risk
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
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Risk treatment options may include:
• a hazard impacting on elements at risk • an initiating event or source of risk occurring • avoidance of the risk • changing consequences of an identified hazard impact • changing likelihood of risk • removing risk source • retaining risk based on an informed decision • sharing risk
Evaluation methods may include:
• analysis of treatment effectiveness • first pass cost benefit analysis • legal, regulatory and compliance impact • potential to create new or secondary risks • stakeholder acceptability
Policies and procedures may include:
• arrangements specified in legislation • existing disaster plans, agreements or memoranda of understanding • organisational or jurisdictional emergency risk management policies or procedures
PUAEMR025 Manage risk treatment implementation
Drivers and triggers may include:
• changes in community characteristics • changes in insurance policies and premiums • changes in legislation, policies and disaster and/or facility emergency response plans • new sources of risk or changed perception of risk • planning deficiencies • recent emergency incident reports, debriefs and safety issues • recent judicial decisions • strategic and corporate plans
Practical constraints may include:
• arrangements, roles and responsibilities set down in existing facility emergency response plans
• availability of technical expertise, technology and equipment • budgets, time, availability and capability of people • land use planning • legislation covering emergency and environmental management, safety standards and local
government regulations • limited community knowledge of emergency risk management processes and benefits • political, social and cultural considerations
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Policies and procedures may include:
• arrangements in legislation • existing disaster plans, agreements or memoranda of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency risk management policies or procedures
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
Performance criteria for assessing treatment implementation may include:
• consideration of change that takes place over time • continued involvement of stakeholders • continuous monitoring of maintenance of equity • cost effectiveness of treatment • evaluation in terms of actual risk reduction • evaluation of need for redefinition of policy • feedback mechanism
PUAEMR026 Treat operational risk
Risk criteria may include:
• how level of risk is to be determined • how likelihood will be defined • level at which risk becomes acceptable or tolerable • nature and types of causes and consequences that can occur and how they will be measured • timeframes of likelihood or consequences • views of stakeholders • whether combinations of multiple risks should be taken into account and, if so, how and
which combinations should be considered
Organisational standards and guidelines may include:
• environmental protection and sustainability regulations • industry standards and codes of practice • organisational charter or business plan • organisational Work, Health and Safety (WHS)/Occupational Health and Safety (OHS), risk
management or resilience policies or operating procedures • regulatory or legislative requirements
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Treatment plans may include:
• budgeting • expected outcome of treatments • performance measures • responsibilities • review process to be used • schedules
PUAEMR027 Assess operational risk
Organisational risk management standards and guidelines may include:
• environmental protection and sustainability regulations • industry standards and codes of practice • organisational charter and/or business plans • organisational WHS/OHS, risk management or resilience policies or operating procedures • regulatory or legislative requirements WHS/OHS Acts
Risk criteria may include:
• how level of risk is determined • how likelihood will be defined • level at which risk becomes acceptable or tolerable • nature and types of causes and consequences that can occur and how they will be measured • timeframes of likelihood or consequences • views of stakeholders • whether combinations of multiple risks should be considered and, if so, how and which
combinations should be considered
Structure for planning may include:
• analysis tools • documentation
PUAEMR028 Develop emergency management plans
Drivers may include:
• changes in community characteristics • changes in insurance policies and premiums • changes in legislation, policies and disaster and emergency management plans • changes in strategic and corporate plans • judicial decisions • new sources of risk or changed perception of risk • planning deficiencies • recent emergency incident reports, debriefs and safety issues
Legislative, regulatory and organisational requirements may include:
• arrangements specified in legislation
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• existing disaster plans, agreements or memorandums of understanding • local planning regulations, development controls and environmental plans • organisational or jurisdictional emergency risk management policies or procedures
Stakeholders may include:
• client groups • decision makers • emergency service organisations • staff
Constraints may include:
• arrangements, roles and responsibilities set down in existing emergency management plans • availability of technical expertise, technology and equipment • budgets, time, availability and capability of personnel • land use planning, building codes and other regulations • legislation covering emergency management, environmental management, safety standards
and local government regulations • limited organisational knowledge of emergency risk management processes and benefits
Research tools may include:
• affinity and force field analysis • brainstorming, visioning cause and effect analysis • emergency risk management tools • Strengths, Weaknesses, Opportunities and Threats (SWOT), bowtie and cost benefit analysis
Emergency risk information may include:
• business continuity data • characteristics of natural and built environments • demographics reports • details of key infrastructure and emergency and support services • economic activity reports • emergency risk assessment studies • government reports
PUAEMR029 Plan and implement a treatment measure
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
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Assessment criteria may include:
• benefits of outcomes compared with costs of treatments • benefits to individuals, enterprises, communities, the environment, governments and their
agencies • improved resilience of community or organisation through improved systems • reduction of vulnerability
Records may include:
• lists of potential costs, invoice and payment records • log books, diaries, schedules and charts • minutes of meetings • project or organisational files and records • reports to stakeholders and management • risk management plans
PUAEMR030 Manage and evaluate emergency management exercises
Documentation may include:
• activity inputs including general and special ideas • activity notification and management checklists • assessor documentation • evaluation checklist • evidence collection templates • exercise injects • general instruction • incident action plans • permissions and approvals risk assessments • risk action plans • safety instructions • specific inputs • timetable or schedule of events • umpire documentation
Stakeholder may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
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Logistic requirements may include:
• accommodation • catering • equipment • exercise management personnel • facilities • finance and accounting procedures • first aid and medical supplies and personnel • guest or specialist speakers/presenters • participants • role players • transport
Activity personnel may include:
• exercise management • exercise evaluation • casualty simulation • public information • participant management
Exercise report may include:
• acknowledgements • attachments including exercise management team, participating organisations, volunteers,
referee reports and debriefing notes • executive summary • exercise aim and objectives • exercise critique relating observations and feedback to the objectives • exercise scenario • introduction • recommendations • sequence of events • summary
PUAEMR031 Design emergency management exercises
Stakeholders may include:
• clients • community and industry groups • decision makers • elected officials • Non-Government Organisations (NGOs) • public • public and private sector organisations • staff
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Exercise objectives may include:
• assessing or auditing systems performance • assessing or demonstrating capability of individuals, teams, systems and arrangements • developing new skills • evaluating emergency management plans • evaluating individuals, teams, facilities and systems • evaluating risk treatment strategies • exploring issues • improving team cohesion • meeting legislative or regulatory requirements • practising skills, systems or procedures • promoting awareness • sharing information • validating training objectives or learning outcomes
Exercise focus may include:
• developing or training participants • improving systems, plans or arrangements • testing or auditing systems, plans, arrangements, facilities and individual or team
competencies
Components of the exercise program may include:
• activity plan • aim and objectives • authorities, permissions and governance • budget and logistics plan • debriefing plan • detailed schedule of activities • evaluation or assessment plan • evidence collection tools and templates • exercise name • location • risk and safety management plan • scope or purpose statement
Exercise style may include:
• case studies • discussion or desktop exercises • distributed interactive, field and functional centre exercises • hypothetical exercise or scenario analysis • role play
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Design planning processes may include:
• agreeing on duration of exercise activities • determination of activity management structure • determining assessment and performance criteria • developing and reviewing key performance indicators • developing background information and exercise inputs • developing contingency plans • developing documentation • identifying and managing risks • identifying and securing resources • issuing notification s to affected stakeholders • meetings • planning briefings and debriefings • scenario and activity design • scoping of agencies participating and the level at which they are participating • seasonal weather considerations
Exercise documentation may include:
• activity inputs including general and special ideas • activity notification and activity management checklists • assessor documentation • evaluation checklist • evidence collection templates • exercise injects • general instruction • incident action plans • meeting details • permissions and approvals • risk action plans • risk assessments • safety instructions • specific inputs • timetable or schedule of events • umpire documentation
Resources may include:
• catering • equipment • exercise staff • facilities • finance • first aid personnel • guest or specialist speaker
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• medical supplies and personnel • organisational and agency guidelines and instructions • personnel • presenter • responders or victims with experience of an emergency • response guide • safety advisor • transport • volunteers • welfare support
PUATEA001 Work in a team
Teams may include:
• two or more personnel working towards a shared purpose
Appropriate situation to request assistance may include:
• complying with Work, Health and Safety (WHS)/ (OHS) Occupational Health and Safety requirements
• difficulty meeting timelines • to maximise efficiency • unsure of best method to complete task
Assisting other team members may include:
• actions of others do not comply with requirements • assistance requested • other team member appears to be having difficulty completing task • own tasks completed
Workplace goals may include:
• achievement of new competencies • attainment of new knowledge • completion of task • development of new skills • personal development
Activities may include:
• civil and/or political emergencies and nonemergency operations including community events • festivals • parades • public relation activities • sporting events • working with other members of a team or responding in a combat or support role to
emergencies
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Conditions may include:
• after dark operations • dealing with human behaviours that result from emergency situations • difficult terrain • hazardous conditions including adverse weather • non-emergency operations and events including training and community education • single or multi organisation responses • time pressure • varying access to equipment and/or resources necessitating the use of improvised
techniques • varying time frames from short term to long term response operations
Appropriate feedback on performance may include:
• acknowledging initiative • aptitude • ideas • performance and assistance • providing constructive criticism
Organisational policies and procedures may include:
• corporate and strategic plans • environmental management and sustainability • legislation relevant to operation, incident and response organisation • performance standards • personnel roles and practices • quality standards
Communication processes may include:
• notebooks • organisational procedures for recording and reporting • pagers • radios and telephones • team members may be geographically dispersed and require communication systems and
technology to remain in contact • use of logs
PUATEA002 Work autonomously
Scope of allocated tasks may include:
• content of activity • degree of responsibility for task • extent of activity
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Performance requirements may include:
• goals • industry standards • objectives • performance indicators • plans • production rates
Work area may include:
• activities conducted • areas of reduced visibility • distance to operation • hazards • logistical support • road accessibility • vehicle parking • vicinity of built up areas • water availability
Performance issues may include:
• complying with Work, Health and Safety (WHS)/(OHS) Occupational Health and Safety guidelines
• concerns about ability to complete work • hours of work • inadequate resources
Appropriate personnel may include:
• human resource personnel • manager • supervisor • team leader • team members
Required documentation may include:
• checklists • forms • incident reports • logs • organisational procedures • proformas • rosters • timesheets • written reports
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Activities may include:
• nonoperational activities • civil or political emergencies and non-emergency operations including community
events • festivals • operational activities responding in a combat or support role for natural emergencies
such as fire or floods • parades • preparing documentation • projects • public relations activities • sporting events • tasks • technological and industrial emergencies
Conditions under which operational activities may include:
• access to equipment necessitating the use of improvised techniques • after dark operations • difficult terrain • emergency operations • hazardous conditions including adverse weather • resources • single or multi organisation responses • time frames from short term to long term response operations • time pressure
PUATEA003 Lead, manage and develop teams
Training and development opportunities may include:
• conference and seminar attendance • external study • formal course participation • induction • job rotation • on the job training • work experience
Training standards may include:
• endorsed competencies • industry best practice • industry standards • legislative requirements
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• manufacturers’ specifications • organisational standards
Appropriate personnel may include:
• counsellors • human resource manager • managers • supervisors • team members
Organisational policies, procedures, requirements and guidelines may include:
• civil aviation orders • codes of conduct • environmental management and sustainability • learning strategies • legislation relevant to organisation • operating procedures • operational, corporate and strategic plans • performance standards • personnel practices and guidelines • protocols • quality standards • requirements of regulatory authorities • search and rescue time, procedures and actions • staff welfare policies and procedures
PUATEA004 Work effectively in a public safety organisation
Public safety organisations may include:
• aquatic rescue • defence • emergency services • fire • natural, cultural resource management personnel • police
Factors affecting work requirements may include:
• contingencies • impact of emergencies or incidents • work demands • personnel available to assist • sea conditions • time • weather
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• wind and tide conditions
Appropriate person may include:
• team leader • team member • supervisor
Conduct may include:
• acting legally, honestly and ethically • complying with
• dress code • operating procedures • organisational code of conduct • reasonable and lawful instructions • safe work practices
• contributing to work objectives • disciplinary procedures • treating peers, clients, associates and members of the community with respect and courtesy
Workplace information may include:
• brochures • information on noticeboards • internet or intranet • leaflets • magazines • memos and circulars • multimedia • notices • policies • procedures • professional publications • risk and job safety analysis • signs
Training and development needs may include:
• career development and progression • new technology • personal development training • retraining for licensing and certification requirements • stress management
Taking appropriate action for stress may include:
• reporting to supervisor or team leader
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• seeking counselling, medical advice or peer support
Workplace issues may include:
• change and change management • conflict of interest • conflict with other personnel, public or others • equity • excessive workload • harassment or discriminatory behaviour • new policies and change • resource allocation • staff welfare • Work, Health and Safety(WHS)/(OHS) Occupational Health and Safety
Raising workplace issues with personnel may include:
• consultative committee representative • manager • peers • union delegate • Work, Health and Safety(WHS)/(OHS) Occupational Health and Safety representative
Workplace committees may include:
• consultative committees • occupational health and safety committees • project teams • social committees • special event committees
Contributing to workplace committees may include:
• comments • feedback • questions • reports • suggestions
PUATEA005 Manage own professional performance
Own performance in the context of this unit may include:
• integrity and behaviour in relation to that expected and implied within organisational stated codes of ethics and practice
• professional ethics • statements of values, law, policies and procedures
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Professional performance standards
• are those personal and technical attributes and skills required to undertake the day to day tasks and duties of the incumbent’s role to required workplace performance level
Self-assessment and reflection may include:
• regularly reviewing own performance against established service standards and own personal professional goals and standards
• seeking formal and informal feedback in written or verbal format
Monitoring own performance against established personal and organisational performance requirements may include:
• colleagues • formal and informal organisational initiated performance appraisals • human resource personnel, family and other community members • identifying personal strengths, weaknesses and issues to be addressed • monitoring supervised staff, colleagues or team staff morale • obtaining feedback from supervisors • personal reflective behaviour strategies and methodologies • subordinates
Strategies for improvement may include:
• developing and implementing a personal or professional improvement program, either internal or external to the organisation, including such things as: • adapting work rotation to facilitate changing personal or work priorities • cultural awareness • developing improved interpersonal or technical skills • establishing new career paths internal or external to the organisation • formal and informal learning programs • seeking coaching, mentoring, counselling from personnel to overcome identified
limitations • updating stress management abilities • utilising existing strengths to focus future career development
Support and advice may include:
• acting as a field supervisor • acting as a role model or mentor • assisting in induction • formal and informal socialisation • participating in a formal assessment program
For the emergency management sector, a document of particular relevance is the Australian/New Zealand Standard ISO31000:2009. This standard provides the principles and generic guidelines on risk management and is a common reference used in the sector
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to guide how risk management is applied to the emergency management planning process
SEARCH AND RESCUE COMPENDIUM
PUAAMS001 Work in an aviation environment
Organisational documents may include:
• aircraft operator company operations manuals • emergency service pilots and procedures • memoranda of understanding
Factors which may impede or exclude safe performance may include:
• pathological conditions • physical conditions • physiological conditions • psychological conditions • psychosocial conditions
Safety procedures for working in and around aircraft may include:
• appreciation of aircraft capabilities • approaching rotary wing aircraft • being familiar with aircraft • terrain related issues
Dangerous goods may include:
• petroleum fuels • search and rescue related pyrotechnics • weapons and ammunition
In-flight hazards may include:
• dispatching items • loose articles in the cabin • moving around the aircraft • opening doors and windows • operating electronic equipment • operating near open doors
Firefighting equipment may include:
• carbon dioxide and foam extinguishers • dry chemical powder • vaporising liquid
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Emergency care may include:
• pre hospital emergency care as described in organisational or workplace emergency care qualifications which meet state and territory WHS/OHS requirements
Survival equipment may include:
• electronic location beacons • inflatable life jackets • inflatable life rafts • survival kits
Pre and post flight documentation may include:
• flight logs • load sheets • manifests • post flight reports • search briefing and debriefing forms
PUAAMS002 Search as a member of an air search team
Relevant search and rescue authorities may include:
• pilot in command • rescue coordination centre • state and territory Search and Rescue (SAR) authority
Impediments to effective observation techniques may include:
• aircraft flight angle • aircraft structure • dirty or damaged windows • environmental conditions • glare • weather
Search equipment may include:
• binoculars and other magnification equipment • infra-red and radio direction finding equipment • night vision equipment • radar • video and camera equipment
Sightings may include:
• burned areas • damaged or discoloured vegetation • debris • lights
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• oil slicks • reflections • smoke • unusual colours, shapes or movements in the environment floating objects
Signals may include:
• ground to air emergency signal code • improvised signals • international code of signals • signal panels
PUAAMS003 Conduct stores dropping operations
Configured may include:
• crew equipment • fittings • furnishings • hatches • outfitting with specialist equipment • removing doors
Stores may include:
• air droppable search and rescue radio • dropmaster bag • heliboxes • pumps • pyrotechnic and electronic reference markers • safety knives • search and rescue datum buoy • seeblitz strobe marker life rafts • storepedoes • stores delivery systems • timer
Secured may include:
• stowing stores • tie down straps and static line cord • using nets
Distance estimation methods may include:
• using clock method
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PUAAMS006 Coordinate search and rescue resources
Intelligence gathering methods may include:
• interrogating databases • making telephone calls • using the Internet
Strategies for obtaining resources may include:
• both internal and external resources • conducting a cost benefit and risk analysis • formal applications • verbal requests
Organisational policies and procedures protocols may include:
• legislation relevant to organisation, operation, incident and/or response • operational, corporate and strategic plans • performance standards • personnel practices and guidelines • quality standards
Resources may include:
• human resources – personnel within own work or other areas and personnel from outside statutory bodies and/or organisations and agencies such as: • Australian Defence Force (ADF) • owners or agents • police • voluntary agencies
• offshore mineral and energy facilitates and international agencies • physical resources including
• accommodation • ADF and police assets • aircraft • communications systems and stationery • computer based Search and Rescue (SAR) systems • equipment • facilities • fuel • vehicles • vessels
Physical constraints may include:
• age • health • hypothermia and hyperthermia
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• mental condition • physical condition
Environmental constraints may include:
• terrain • weather conditions
Support considerations may include:
• revising make up of shifts • meals and refreshments • breaks • accommodation • fuel
Contacts may include:
• individuals within an organisation • members of the public • sections of an organisation
Search and Rescue (SAR) authority may include:
• one of the designated Search and Rescue authorities (SAR) in Australia and/or overseas
PUAAMS007 Coordinate search and rescue operations
Assets may include:
• aircraft • Australian Defence Force (ADF) aircraft • civilian vessels • clubs and associations • including helicopters • police equipment and personnel • vessels and personnel • volunteer groups
Databases may include:
• addresses, if appropriate • aircraft and vessel details and requirements • contact names • databases maintained by updating details on a regular basis as determined by local and
organisational policies and procedures • telephone numbers
Information management strategies may include:
• audit trails • communication flow
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• compatibility • standardised information reporting procedures and formats • use of technology
Available data may include:
• known patterns based on historical or routine data • last verbal and/or radio or other contact • navigation plan • route taken
Calculations may include:
• area, time, velocity and spacing calculations • probability of detection factors • sweep width and track spacing calculations • time frame for survival and mobility calculations • time, distance and speed calculations
Physiological factors may include:
• age • health • mental condition • physical condition
Environmental factors may include:
• terrain • weather conditions
Determining a search pattern and track spacing may include:
• taking into account environmental factors including • currents • terrain • weather conditions
• target types including • clothing • medical conditions and state of mind • person • physical factors including body mass • type of vessel or life raft
The nature of the problem may include:
• capacity of available resources and speed of rescue platforms • condition of survivors • location and accessibility • number of lives at risk
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• size of area • time of day
Survivor delivery points may include:
• hospital and medical facilities
Time factors may include:
• rescue platform endurance • speed of rescue platform • time frame for survival • time of mobilisation • transit times
PUAAMS008 Manage search and rescue operations
Information may include:
• government departments • members of the public • private and commercial agents and operators • professional associations and event organisers • search and rescue authorities • specialist search and rescue information systems • vessel and aircraft owners • volunteer organisations
Resources may include:
• accommodation • aircraft • allocation of assets • Australian Defence Force (ADF) and police assets • communications systems and stationery • electronic aids • equipment • facilities • instructions • intelligence gathering • manuals • maps and charts • people • rescue planning • vehicles • vessels
Briefings may include:
• Australian maritime safety authority public relations personnel
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• external search and rescue authorities • manager operations • media • provision of information to team members
Guidance and support may include:
• electronic and satellite communications systems • telecommunications systems including telephone, fax and telex
Records may include:
• databases • logs and files
Written report may include:
• board reports and briefings • briefings to government • covering reports including overview of operation recommendation attachments • initial advice forms • media releases • messaging systems • search and rescue logs
PUAOIL201 Use basic equipment operations for oil spill response
Hazards may include:
• chemical • working environment:
• cold • heat
• operational • manual handling • noise • slips, trips and falls • vehicles
Risks may include:
• burns • dehydration • equipment damage • fatigue • hearing loss • hyper and hypothermia • injection inclduing hydraulic and pneumatic • physical injury • poisoning
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• respiratory problems
Personal protective clothing and equipment as dictated by Safety Data Sheets (SDSs) and work environment may include:
• boots appropriate to conditions • disposable overalls • eye protection • gloves for chemical and/or abrasive protection • hearing protection • personal flotation device • respirators
Oil spill response equipment may include the following categories:
• containment • general purpose boom and ancillary equipment • shoreline boom and ancillary equipment
• recovery • skimmer unit • positive displacement pump
• storageand storage systems • anchor kit • pumps • sorbents
Pre operational checks may include:
• air filters • battery electrolyte levels, wheels and tyre pressure • electrical, slings and hoses • equipment in test, tagged and tested • fuels, fuel lines and oil • maintenance checks • pre start and stop • safety checklist • safety guards • safety signs and barricades
Actioned may include:
• logged • verbal • written
Environmental implications may include:
• flora and fauna • secondary contamination
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• sensitive areas • waste management • wildlife habitats
Environmental conditions may include:
• aquatic currents • isolation • tides • weather
PUAOIL301 Apply health, safety and risk controls when working on oiled shorelines
Hazards may include:
• dangerous wildlife • fatigue from heavy physical work or long hours • fire or explosion • hazardous materials • inhalation of hydrocarbon vapour • people • prolonged exposure to heat, cold, wet, sun, and wind • skin or eye contact through handling of oil or chemicals • slips and falls • stress associated with serious incidents • use of machinery • working close to water and bein aware of currents, rips and eddies • working in confined spaces
Risks may include:
• boats and machinery not operated by trained personnel • chemicals handled inappropriately by untrained personnel • fatigue • fire and explosion hazards • inhalation • lack of appropriate personal protective clothing and equipment • manual handling • slips, trips and falls
Controls may include:
• clear communication and training • operation specific health and safety plans • site specific health and safety plans
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Personal protective clothing and equipment as dictated by Safety Data Sheets (SDS) and work environment may include:
• communication tools including radio or mobile telephone depending on the area • eye and ear protection • gloves • hard hat • insect repellent • overalls • respirator • rubber boots • sunscreen
Site specific health and safety plans may include:
• assessment of hazards and risks • first aid and medical support arrangements • health and safety monitoring • Health and safety responsibilities • induction and training requirements • management strategies for hazards and risks • WHS/OHS
PUAOIL302 Use advanced equipment operations for oil spill response
Hazards may include:
• manual handling • noise • slips, trips and falls • working around and on aircrafts and vessels • chemical properties of oil
• combustibility • vapour
• environment • cliffs and/or heights • cold • current • heat • heights • isolation • rocks • tides • wildlife
• confined spaces • vehicles
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Risks may include:
• burns • equipment damage • fatigue • hearing loss • injection - hydraulic and pneumatic • physical injury • poisoning • respiratory problems • chemical risks
• absorption • ingestion • inhalation
Hierarchy of controls may include:
• containment • elimination • modification • personal protective clothing and equipment • substitution • ventilation • work practices
Personal protective clothing and equipment as dictated by Safety Data Sheets (SDSs) and work environment may include:
• boots appropriate to conditions • disposable overalls • gloves for chemical and/or abrasive protection • hearing and eye protection • personal flotation device • respirators
Briefings and debriefings may include:
• can use SMEACS or similar format • briefings inlcudes information realted to Situation, Mission, Execution,
Administration/logistics, Command/control and Safety (SMEACS)
Communication may include:
• briefings • discussion • hand signals • incident action plans • incident forms and records
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• information board • logs • reports • site specific deployment plans • situational reports • verbal directions • using
• computer • landline phone • marine radio (VHF) • mobile • pager • satellite phone • UHF
Stakeholders may include:
• aircraft operators • businesses • government • incident management team • logistics officers • marine vessel operators and crew • media • public • team members • traditional owners
Oil spill response equipment may include:
• containment • boom inflatable – plus v sweep boom
• recovery • active skimmers • disk or drum skimmers • heavy oil transfer pump and ancillary equipment • oil recovery vessels • rope mops
• storage • towable storage bladder
• other • correct use of sorbents • dispersant spray bucket and transfer pumps • marine radio (UHF/VHF) • shoreline flushing pump
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Pre operational checks may include:
• air filters • battery electrolyte levels, wheels and tyre pressure • equipment in test, tagged and tested – electrical, slings and hoses • fuels, fuel lines and oil • maintenance checks • pre start and stop • safety checklist • safety guards • safety signs and barricades
Licensing requirements may include:
• MHZ and VHF marine radio equipment • confined spaces • crane and hoist operation • dogging • forklift
• state, territory and Commonwealth legislation must be checked for high risk work and relevant licenses:
Environmental implications may include:
• flora • secondary contamination (decontamination station) • sensitive areas • waste including hot and cold zones • wildlife habitat
PUAOIL401 Apply decision making strategies in an oil spill response
Sources of intelligence may include:
• aerial observations • Australian Dangerous Goods (ADG) code • currents • initial visual location reports • net environmental benefit analysis • oil samples • oil spill response atlas • oil spill trajectory modelling • reports from operational, technical and environmental advisors • reports from ship’s master indicating type and quantity of oil spill • Safety Data Sheets (SDSs) • tides • weather forecasts
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Character of oil may include:
• chemical characteristics • aliphatic content • aromatic content • asphaltene content • wax content
• physical characteristics may include: • API gravity or specific gravity density • flash point • in relation to adherence to physical structures or habitats • in relation to density of sea water • in relation to surface water temperature • persistence • pour point • solubility • stickiness • thickness • viscosity • viscous or non-viscous
• oil character influence on response options including • amenability to chemical dispersion • selection of response equipment
Behaviour of oil may include:
• movement of oil • area of coverage • drift • flow continuing • flow stopped • percentage coverage • rate of flow • spread • volume
• weathering and influence on oil character may inlcude: • biodegradation • dispersion • dissolution • evaporation • mousse formation emulsification • photo-oxidation • sinking and sedimentation • spreading
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Advisors may include:
• operational, technical and environmental experts including: • Australian Maritime Safety Authority (AMSA) • environmental scientists • government agencies • marine pollution experts • oil importers and exporters • salvage advisors • ships master
Context of the spill may include:
• business and industry • environmental sensitivity • estuaries • indigenous culture • location • tourism • wildlife habitats
Stakeholders may include:
• businesses • community • government agencies and representatives – Commonwealth, state, territory and local • indigenous communities • marine oil response teams • media • Protection and Indemnity (P&I club) • salvors • ship owner, charterer or manager
Response options may include:
• chemical • manual • manual clean up • mechanical • observation and monitoring
Risk may include:
• properties of oil • health and safety for
• fire and explosion • ingestion • physical injury
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• restricted breathing • skin damage
• community impact • contamination • proximity to land • wildlife habitats • environmental conditions:
• currents • location • tides • weather
• fatigue • flammability and volatility of oil • health impact of oil • hyperthermia • hypothermia • inappropriate use of dispersant and/or not using the correct window of opportunity • political • wildlife
Levels of risk may include:
• assessed through risk analysis and minimised through hierarchy of controls
Critical factors may include:
• appropriate approvals • environment • health and safety of responders and community • minimisation of impact
Scale of responsemay may include:
• accessibility • available human and physical resources • geographic location • magnitude of the incident • response timeframes
PUAOIL402 Apply oiled shoreline assessment strategies in an oil spill response
Jurisdiction may include:
• Commonwealth, state and local government • environment and conservation department • great barrier reef marine park • parks and wildlife
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Constraints may include:
• access • communication • damage to shoreline • equipment • health and safety of team members • public and media • remoteness • sensitivity of shoreline and environmental impact • support services • threat from wildlife • tides • waste storage and removal
Deployment information may include:
• clean up response areas • environmentally or socially sensitive areas • location, character and behaviour of oil and oiled shoreline • resource requirements • shoreline assessment forms using Geographic Information System (GIS) and map data • shoreline sector allocation
Equipment may include:
• compass • digital camera with sufficient memory and power packs • emergency position indicating radio beacon • first aid kit • folding type shovels with a pick on the back • Global Positioning System (GPS) • hand held portable • heavy duty plastic bags • ice chests if biological samples are to be taken • marker posts including garden stakes, post hammer, labels and waterproof non-fade marker
pens • pencils, waterproof markers, rulers, protractors and scissors • photo log book • radios or satellite telephones or mobiles • rain gear and overalls • road maps • rubber boots, not skid soles and steel caps • sample jars labelled and protective containers • shoreline assessment forms • spatulas, spoons and other sampling instruments
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• sunscreen, hat or cold weather gear • tape measure (30m) • topographic maps or charts • vehicles for terrain • video camera, tapes and batteries • water tight camera bags • waterproof field notebooks • waterproof gloves • waterproof pack • wide fluorescent flagging tape
PUAOIL403 Lead a team in oiled shoreline clean up
Appropriate staff may include:
• behavioural unsuitability • medical conditions • physical or medical unfitness
Site induction may include:
• authority of shoreline coordinator • command and control structure • health and safety • incident briefs • log keeping and other documentation • methods being employed • muster areas and schedules • personal protective clothing and equipment needs • procedures for dealing with the media and public • records kept • role of supervisors and team leaders • roles of the agencies and personnel • rules of conduct including alcohol and drugs policy • scope of response • shorelines impacted • types of shoreline impacted • use of private vehicles • wildlife
Hazards may include:
• environmental and response hazards • incident and site health and safety plans • risks associated with oil
Clean up methods may include:
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• bio-remediation or aeration • flooding from deluge • hot water washing • in-situ burning • low and high pressure washing • mechanical removal • natural and manual recovery • sediment reworking • steam cleaning and blasting • trenching • use of cleaning agents • use of sorbents • vacuum recovery • vegetation cutting andremoval
Response equipment may include:
• loose sorbents • manual equipment • mechanical tools including
• graders • front end loaders • dump trucks • elevating scrapers • tractors
• shoreline boom
Onsite support may include:
• ablutions • accommodation • canteen facilities • decontamination areas • equipment and spares • first aid • helicopter landing site • personal protective clothing and equipment • refuelling area • rest areas • security • temporary holding area for waste • vehicle parking
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PUASAR011 Search as a member of an aquatic search team
Search terrain may include:
• bays and rivers • lakes and dams • ocean • sand • steep rock areas • surf
Aquatic searches may be conducted under conditions such as:
• Hazardous environmental conditions that may include: • adverse weather • after dark operations • dangerous marine creatures • difficult sea and surf conditions • time pressure
• Ocean or inland environments • Operating as part of a multi-organisational and/or agency response
Task information may include:
• command, control and coordination arrangements • emergency rendezvous points • number, nature and description of persons or objects that are the focus of the search • ocean, surf and sea environmental information • operating area • potential hazards • time constraints • weather forecast
Search equipment may include:
• compass or other positioning equipment • food • maps and charts • notebook and pencil • personal first aid equipment • personal hygiene items • personal protective clothing and equipment, especially lifejackets, EPIRBs, wet weather gear,
cold weather clothing and sun protection • radio communications equipment • water
Search formations may include:
• creeping line search pattern
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• square search pattern
Observation skills may include:
• picking up on physical cues • scanning
Communication may include:
• Auslan gestures • calming and reassuring a casualty • face to face • feedback of information • information technology systems • land line telephone • mobile telephone • radio • signalling systems • written
Survival techniques may include:
• conserving water, food and energy • constructing temporary shelters • locating other craft • locating shelter • obtaining water • skills relevant to the local areas such as cold, heat, sea conditions and aquatic conditions
Operational documentation may include:
• notes or sketches of findings • other information required for potential coronial or legal proceedings
Operational stress symptoms may include:
• fatigue • headaches • illness • indecision • intolerance • lack of focus • nausea
PUASAR012 Apply surf awareness and self-rescue skills
Hazards and environmental conditions may include:
• large waves • lateral currents • marine creatures
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• other equipment • other natural hazards such as tsuanmi, floods, king tides • other surfers or swimmers • own equipment • plunging waves • rips • sandbars • shore breaks
Characteristics of different types of waves may include:
• deeper water • impact of white wash higher than wave itself • plunging - dumping • shallow water depth • spilling - crumbling • steep, powerful and dangerous • surging wave • wave face - less steep • wave slower to break
Distinguishing features of rips may include:
• darker blue or green foam or debris • lack of waves • rippled surface
Techniques for survival may include:
• attracting attention of lifesaver or lifeguard or others who may be able to help • floating and treading water • recognising hazards and keeping a safe distance from hazards • swimming or paddling diagonally across rips
Personal safety and environmental hazards may include:
• hydration • hypothermia • marine creatures • situational awareness • sun safety
Prevailing conditions may include issues such as:
• availability of assistance • imminent hazards • imminent risks • size of surf • weather and climate
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Craft may include:
• body boards • hand boards • hard surfboards • other inflatable devices • rescue tube • sitting on top of kayaks • soft surfboards • stand up paddle boarding
Strategies when not able to self-rescue may include:
• floating • remaining with craft where possible • using recognised signals for assistance • using survival stroke
PUASAR013 Participate in an aquatic rescue operation
Rescue operations may include participation in:
• aquatic search and rescue • bar rescue • boating rescue • cliff rescue • open water sea rescue • river, lake or dam rescue • surf rescue
Rescue equipment may include:
• boards • flotation equipment • hand tools • life rafts • lighting equipment • rescue vessels • ropes • tubes • winch
Personal protective clothing and equipment may include:
• ear protection • helmet • infection protection • personal floating devices • protective clothing
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• reflective vests • respiratory protection • safety glasses and gloves • sun protection • wetsuits
Hazards may include:
• adverse weather • cliffs and rocks • hazardous creatures • hazardous materials • insufficient light • other craft and users • piers • pollution • sandbanks, bars and rips • sea conditions • surf type
Environmental conditions may include:
• effects of weather • sea, surf and ocean conditions • shallow water, bars and rips • tides
Communication techniques may include:
• non-verbal signs and signals • touch • verbal and written
Operational documentation may include:
• incident reports • legislation • organisational policies and procedures
Hygiene precautions may include:
• avoiding contact with body fluids • washing hands • wearing protective clothing and equipment
PUASAR014 Operate and maintain a small powercraft and motor for rescue operations
Relevant logbooks may include:
• equipment service logs
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• patrol and service logs • powercraft operations logs
Operational feedback may include:
• equipment damage • new or variations to hazards in the local environment • operational readiness of equipment
Pre launch checking of motor and fuel cell may include:
• correct operation of cooling system • efficient starting of motor • engine cowling securely attached • engine runs and idles satisfactorily • ensuring sufficient fuel for proposed operation • no damage or leaking from fuel cell or hoses • operation of forward and reverse gears • propeller safety guard is securely attached • propeller undamaged and securely attached
Prelaunch checking of powercraft may include:
• checking handles and footstraps are secure • checking pressure of inflatable pontoons • ensuring all ancillary equipment is operational and correctly stowed • ensuring no sharp areas • ensuring no wear
Ancillary equipment may include:
• knife • paddles • rescue tube • tow rope • two way radio • whistle
Transport may include:
• carrying craft • moving on a beach trolley • towing with a side by side vehicle or 4WD
Surf conditions may include:
• calm water • choppy • large surf • plunging shorebreak
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• small surf
Secure position may include:
• grasping appropriate handles and placing feet in footstraps as required
Instructions may include:
• moving fore or aft or leaning in or out of the powercraft to maintain trim • performance of emergency procedures • retrieval of casualty or object from the water
Hazards may include:
• adverse weather • choppy water surface condition • large surf • marine creature • people swimming • rocks • seaweed
Emergency procedures may include:
• abandoning powercraft drill • acting as an outrigger in the event of motor failure in the surf zone • fire on board powercraft drill • powercraft capsize drill
Manoeuvring powercraft without operational motor may include:
• holding onto ropes while in the water to stabilise the craft and to avoid capsize • surfing the powercraft to shore with operator and crew acting as outriggers • swimming and repositioning the craft • using paddles
Assistance or task may include:
• aquatic event safety surveillance • rescuing distressed swimmer, drowning casualty • transporting equipment and supplies
Communicator may include:
• club or service team member • distressed swimmer • member of the public • radio operator
Retrieval techniques may include:
• leaving powercraft for a swimming rescue with a rescue tube • reaching over the edge of the craft to haul casualty or object on board
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Post operational checks and maintenance of motor may include:
• checking motor, propeller and propeller guard for damage and secure attachment • correctly operating cooling system • flushing motor • refilling fuel cell • running of motor
PUASAR015 Crew small powercraft in a rescue operation
Relevant logbooks may include:
• equipment service logs • patrol and service logs • powercraft operations logs
Pre launch checks may include:
• checking handles and foot straps are secure • checking pressure of inflatable pontoons • ensuring no sharp areas • ensuring no wear
Auxiliary or ancillary equipment may include :
• knife • paddles • rescue tube • tow rope • whistle
Transport may include:
• carrying craft • moving on a beach trolley • towing with an side by side vehicle or 4WD
Surf or aquatic environment conditions may include:
• calm water • choppy • large surf and aquatic environment • plunging shore break • small surf and aquatic environment
Secure position may include:
• grasping appropriate handles and placing feet in footstraps as required
Position in powercraft may include:
• crouching, standing when negotiating green or broken waves • laying on bow to avoid capsize
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• leaning in or out of craft to assist with turning • sliding back in craft when negotiating waves on return to shore • standard sitting position
Hazards may include:
• adverse weather • choppy water surface condition • marine creature • other craft • people swimming • rocks • seaweed
Emergency procedures may include:
• abandoning powercraft drill • acting as an outrigger in the event of motor failure in the surf and aquatic environment zone • fire on board powercraft drill • powercraft capsize drill
Manoeuvring of powercraft without operational motor may include:
• holding onto ropes while in the water to stabilise the craft and to avoid capsize • surfing the powercraft to shore with operator and crew acting as outriggers • swimming and repositioning the craft • using paddles
Retrieval techniques may include:
• leaving the powercraft for a swimming rescue with a rescue tube • reaching over the edge of the craft to haul casualty and/or object on board
Basic patient care may include:
• maintaining open airway • reassuring the patient • supporting the patient on return to shore
PUASAR016 Operate and maintain a personal water craft for rescue operations
Relevant logbooks may include:
• equipment service logs • patrol or service logs • pwc operations logs
Operational feedback may include:
• equipment damage • new or variations to hazards in the local environment
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• operational readiness of equipment
Preoperational checks may include:
• correct operation of cooling system • efficient starting of motor • engine seating securely attached • ensuring sufficient fuel for proposed operation
Ancillary equipment may include:
• first aid kit • flares • rescue handle • rescue sled • rescue tube • throw bag • two-way radio
Transport may include:
• on beach or sand • on roads • towing with a side by side vehicle or 4WD
Task information may include:
• location of incident • support available • surveillance duty
Communications systems may include:
• mobile phone • pager • two-way radio networks
Surf conditions may include:
• calm water • choppy • large surf • plunging shorebreak • small surf
Communicator may include:
• club or service team member • distressed swimmer • member of the public • radio operator
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Personal skills and limitations may include:
• experience in prevailing conditions • knowledge of local area • qualifications and licences held
Operational base may include:
• communications centre • lifesaver or lifeguard patrol • service base
Emergency procedures may include:
• capsize drill • fire on board drill • motor stopped
Hazards may include:
• adverse weather • choppy water surface condition • large surf • marine creature • people swimming • rocks • seaweed
Rescue methods may include:
• conscious casualty rescue • leaving PWC for a swimming rescue with a rescue tube • reaching over the edge of the PWC to haul casualty on board • unconscious casualty rescue • using a crew person during rescue
Designated point may include:
• shoreline • open water location suitable for transfer to another vessel
Casualty transfer may include:
• transfer to another vessel • transfer to land based team members for first aid • transfer to medical aid • transfer to shore
Post operational checks and maintenance may include:
• flushing motor
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• refilling fuel • running of motor
PUASAR017 Undertake advanced surf rescue
Pre-use checks of equipment may include:
• checking clip on rescue tube for correct operation • checking fibreglass rescue boards for cracks and sharp edges • checking rescue tubes for fraying of ropes and straps • checking straps on rescue boards are securely attached
Hazards may include:
• hazards associated with different wave types • inshore holes • littoral currents • marine creatures • rip currents
Equipment may include:
• automated external defibrillator • first aid kit • oxygen resuscitation equipment • rescue board • rescue tube
Locations of most likely need may include:
• central location for first aid and resuscitation equipment • popular swimming locations • start of rip currents
Location that gives the best view may include:
• minimising sun glare • moving to counteract interference by beach users in ground level surveillance • raised tower • unobstructed by public or lifesaving equipment
People who match the profile of high risk bathers may include:
• inappropriately dressed for surf bathing • older people • people who are intoxicated • people who are overweight • tourists • young children
Identified methods to avoid fatigue may include:
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• momentarily focusing on the horizon or a distant object • not staring fixedly for long periods at one thing • regular breaks
Casualty in distress may include:
• attempting to swim to shore with little or no progress • calling for assistance • facing towards shore looking for help • fearful look on casualty's face • head titled back • upright body position • vigorous arm movements in an attempt to raise head above water • waving arms
Operational command may include:
• local supervisor • remote communications centre
Appropriate rescue techniques and equipment may include:
• rescue using rescue board • rescue using rescue tube
Challenging surf conditions may include:
• choppy conditions due to wind • surf greater than 1.5 metres
Defensive approach may include:
• placing rescue device between rescuer and casualty • stopping a safe distance from the casualty while assessing their mental state • using legs or arms as a barrier
Securing the casualty may include:
• assisting conscious casualty onto rescue board • clipping tube around casualty, conscious or unconscious • putting exhausted/ or unconscious casualty on board using board rolling techniques
Navigating safe return to shore may include:
• avoiding rip currents on the return to shore • using broken waves to return to shore • waiting for a lull between sets to avoid large breaking waves
Approved techniques for dragging a casualty unaided may include:
• best technique for personal safety • maintaining an open airway of an unconscious casualty • organisational procedures
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Lowering a casualty using approved techniques may include:
• best technique for personal safety • maintaining an open airway of an unconscious casualty • organisational procedures
Further assistance required may include:
• paramedics • supervisors to assist with managing major incidents • support from team members
First aid and patient care may include:
• treatment according to Australian Resuscitation Council Guidelines
Arrival of further aid may include:
• paramedics • team members
Post-operational checks and maintenance of equipment may include:
• checking for damage • ensuring all attachment points are secure • washing of salt and sand
PUASAR018 Select and maintain canines to be part of a canine search team for USAR incidents
Criteria may include:
• desired characteristics and habits • desired physical attributes • individual traits
Desired characteristics may include:
• adapting readily to new situations, canine search specialists and environment • being alert and positively watchful of surroundings • being bold and willing to accept new challenges with confidence • being responsive to petting and praise from strangers in a non-aggressive manner • being sociable • demonstrating an even temperament • exhibiting high levels of inquisitiveness • having a high level of self-confidence • having strong prey or play drive • possessing high intelligence • responding to other canines in a non-aggressive manner • showing a strong desire to explore the environment and odours
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Desired physical attributes may include:
• body suitably structured to work in a USAR environment • bright, clear eyes with pink surrounding membranes • clear of any parasitic infestations that cannot be treated • ears that are clean and without foul odour or discharge • feet that have all toes, solid whole pads and no overlong claws • healthy, shiny coat with no bare patches • limbs and hips without signs of arthritis or dysplasia in the joints • mouth containing pink gums, complete set of white teeth and no foul odour • producing stools that are firm and moist, not sloppy • wet nose without discolouration, scales or discharge
Basic symptoms of ill health may include:
• aggression • dry nose • dull eyes • excessive barking, drinking and drooling • frothing at mouth • kennel cough • lameness • lethargy • signs of pain • stress, anxiety or depression
Local authorities or practitioners may include:
• animal welfare associations • local government authorities • local veterinarians • Royal Society for the Prevention of Cruelty to Animals (RSPCA)
Program of health maintenance may include:
Daily health checks including
• general demeanour • main body parts • maintaining hygienic environment • nose, eyes, ears, mouth, teeth, skin, coat, genitals, orifices, mucous membranes, feet, limbs
and nails • obvious injury • passing of urine and faeces • posture and gait • presence of fleas or ticks • specific individual canine requirements • state of body coat and body condition
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Treatment program may include:
• annual veterinary checks • cause of the symptoms, illness or injury • dosage matched to weight of canine • methods to be administered including in food, pill popper, applied to back of neck, injections
or canine chew • physical form of the treatment to be administered including tablet, liquids, wash or
decontamination • symptoms exhibited by the canine
Specialist advice may include:
• canine trainers • jurisdictional canine focal points • veterinarians
Health records may include:
• incident responses • organisational and state, territory or local authority, and animal welfare legislative
requirements • treatment programs for preventative or curative health regimes • vaccinations
Organisational policies and procedures may include:
• Australian Urban Search and Rescue Canine Capability Best Practice Guideline • enabling legislation • national and regional policies and procedures • organisational approach to environmental management and sustainability • organisational policies and procedures, particularly those relating to the health and welfare
of canines • procedural guides, operating procedures and work instructions • Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) acts, regulations and
guidelines
Training needs may include:
• ability of canine search specialist to identify and respond to indicators • access to situations where search canine can be deployed for USAR work • age of canine • behavioural drives influencing the canine • characteristics exhibited by the canine • degree of bonding between canine and canine search specialist • experience, commitment and knowledge of canine search specialist • frequency of training • health and welfare status of canine
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• length of time required by canine to acquire new skills • level of canine enthusiasm for detecting live human scent • level of training and experience • temperament of canine
Training plan may include:
• consideration of environmental factors • planned set of exercises to:
• develop and enhance canine response and control capabilities • maintain canine motivation • maintain health and safety during work
• outline of the strategies and timeline for the progressive development of the canine search team
PUASAR019 Train canines to work in a USAR environment
Personal protective clothing and equipment may include:
• ear protection • elbow pads • eye protection • full length clothing including long sleeve shirt, pants and overalls • gloves • helmet • knee pads • lighting, if required • safety boots • whistle
Principles and procedures for working safely in a USAR environment may include:
• confined space entry • evacuation signals • job safety analysis • three points of contact • weather conditions
Incremental approach may include:
• distraction training • exposure to given environment • motivational reward • positive reward • step by step exposure
Problems may include:
• failure to alert • lacks penetration drive
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• lacks prey or play drive • leaves victim location
Scent factors may include:
• animals • biological material • clothing • cold • condition of victim • elevation • food • hazardous material • heat • hot scent • machinery • rubble pile lay out • surfaces • time of day • water • wind
Behaviour and responses may include:
• anxiety • barking • body language • digging • eagerness • false alert • fear • following scent cone • over enthusiastic • passive alert • pawing • scratching • stress • whinging
Range of areas and situations may include:
• buildings • collapsed rural and urban buildings • explosions • fires • floods • landslides
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Training tools and techniques may include:
• alert hole lid • assistant • bark box • clicker • positive reinforcement • toy
Bark alert behaviour may include:
• spontaneous repetitive barking for twenty seconds, which must be interspersed with digging and attempts to penetrate
Canine psychology and drives may include:
• defensive response to protect itself from a perceived threat • desire to get food • frustration and opposition reflex • hunt intensity in searching without a visual cue • instinctual behaviours and motivations exhibited by the canine • operant and classical conditioning • pack desire to work within framework of the pack • play desire to actively entertain itself with any object • prey intensity in chasing, catching, biting and carrying
Degree of correction may include:
• appropriate action administered to a canine of an intensity appropriate to behaviour modification
• use of correction devices in accordance with state and territory regulations
Appropriate training assistant characteristics may include:
• fitness level appropriate to the task • no known phobias specific to environment • physical characteristics appropriate to task • willingness to follow instructions
Briefing may include:
• canine level of training • communication techniques • how to interact with the canine • likely problems and solutions • outcomes of exercise
Safety and welfare may include:
• comfort • evacuation plan
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• hydration • no duff or casreal procedures • timings
PUASAR020 Develop a canine search team for USAR incidents
Basic obedience may include:
• about turn • change of pace normal pace, fast pace, and slow pace • drop • halt • heel off and on lead • left turn • right turn • sit
Emergency stop may include:
• canine responding quickly upon the stop command from the canine search specialist slowing to a stop position
• position in which canine stops after being given the emergency stop command is suggested to be the down position
Recall may include:
• canine quickly returning to canine search specialist and sitting in front of canine search specialist until released
Distractions may include:
• banging pot lids • clapping hands • noises such as talking • walking past in front or behind canine
Agility course may include:
• climbing • constructed as per industry guidelines • elevated plank • tunnel • unpleasant surface • unstable surface
Required timeframe may include completing:
• agility course within five minutes • alert exercise within two minutes from release of canine to the commencement of the bark
alert • canine direction and control course within five minutes
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• simulated search within twenty (20) minutes
Controlled, safe and appropriate manner may include:
• canine search team being confident, calm and methodical • canine working off lead • managing canine in unsafe and high risk environments • working in accordance with legislation, policies and guidelines
Commitment to live human scent may include:
• commitment to the scent • not leaving victim location • very good penetration drive
Directions may include:
• back • centre and middle • forward • left • right
Bark alert may include:
• spontaneous repetitive barking for twenty seconds which must be interspersed with digging and attempts to penetrate
Interviews may include questions that determine if:
• definition of search area • a veterinarian is available • blueprints are available • HAZMAT has checked the area and findings • heavy rescue is available • medical is available • structural engineer has checked the building and findings • structure has been searched before • structure is safe to enter • utilities have been isolated, how and by whom • number of suspected missing • time of the structural collapse • type of occupancy of structure including schools, offices, apartments and buildings
Site assessment techniques may include:
• identifying any exclusion zones • identifying hazards • incident action plan • prevailing wind and weather conditions
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• results of initial reconnaissance
Search strategy may include:
• delineation of primary and secondary search areas based on: • information gathered from interviews • site assessment
Canine actions, indications and characteristics may include:
• ability to handle any distractions that may occur • ability to work scent cones • canine covers search site as directed • canine does not avoid obstacles • canine identifies live human scent with a bark alert • canine searches independently of canine search specialist • canine traverses all surfaces efficiently • false alert • high levels of search drive, eagerness or willingness to work • passive alert behaviours
Assistance may include:
• assisting canine to traverse difficult obstacles • guiding canine • helping canine onto unstable elevated surfaces • intervening to prevent accident or injury to canine • providing motivation and support where necessary however during an alert, support and
motivation can only be provided after the canine has initiated the bark alert • stopping and restarting the search • taking appropriate breaks, rest and water
Appropriate canine care may include:
• checking condition of feet pads • fatigue management • irrigating canine's eyes to remove dust • treatment as required • watering of canine as required
Legislation, policy and guidelines may include:
• guidance notes • industry standards and guidelines • national codes of practice • organisational policies and procedures • state, territory and Commonwealth government animal welfare legislation • state, territory Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) and
welfare legislation and regulations
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Post search examination may include:
• examining • ears • eyes • legs • mouth • nails and bones of the foot of the canine • pads • toes • webbing between toes
PUASAR021 Search as part of a canine search team at USAR incidents
Interviews may include questions that determine if:
• a veterinarian is available • blueprints are available • HAZMAT has checked the area and findings • heavy rescue is available • medical personnel are available • structural engineer has checked the building and findings • structure has been searched before • structure is safe to enter • utilities have been isolated, how and by whom • number of suspected missing • time of the structural collapse • type of occupancy of structure including schools, offices, apartments or buildings
Site assessment techniques may include:
• identifying any exclusion zones • identifying hazards • incident action plan • prevailing wind and weather conditions • results of initial reconnaissance
Search strategy may include:
• delineation of primary and secondary search areas based on • information gathered from interviews • site assessment
Risks may include:
• climatic conditions • distractions • lighting • other animals present
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• protruding objects • slippery floors • steps • terrain and obstacles to be traversed
Environmental conditions may include:
• building configuration and size • cold • heat • rain • time delay • wind
Safe and appropriate manner may include:
• canine search team being confident, calm and methodical • canine working off lead • managing canine in unsafe and high risk environments • working in accordance with relevant legislation, policy and guidelines
Maintaining control may include:
• canine being responsive to direction controls • canine directing away from canine search specialist on command • canine responding to an emergency stop • recalling the canine
Working independently may include:
• canine working at a distance from canine search specialist • canine working out of sight of canine search specialist
Distractions may include:
• noises such as • machinery • rescue tools • running generators
• other distractions such as • food • personnel • smoke
Assistance may include:
• assisting canine to traverse difficult obstacles • guiding canine • helping canine onto unstable elevated surfaces • intervening to prevent accident or injury to the canine
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• providing motivation and support where necessary however during an alert, support and motivation can only be provided after the canine has initiated the bark alert
• stopping and restarting the search • taking appropriate breaks, rest and water
Canine actions, indications and characteristics may include:
• ability to handle any distractions that may occur • ability to work scent cones • canine covers search site as directed • canine does not avoid obstacles • canine identifies live human scent with a bark alert • canine searches independently of canine search specialist • canine traverses all surfaces efficiently • false alert • high levels of search drive, eagerness or willingness to work • passive alert behaviours
Correctly indicating location of live human scent with a bark alertmay include:
• canine remaining at location of victim after indication of scent • canine search specialist notifying assessor of find
Required timeframe is defined as:
• twenty minutes to search each search area after the completion of the briefing
Information to be recorded may include:
• details of areas searched • details of search and its conclusion • potential victim locations and any influencing factors • unidentified hazards
Sketch of search area may include:
• alert locations • compass orientation • prominent features
Recommendations may include:
• alternate search strategies such as technical search and additional canine resources • improving search processes • potential extrication points for victims
Relevant personnel may include:
• members of incident management team • other canine search specialists • USAR canine search team leader
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Basic care may include:
• examining pads, webbing, toes, nails and bones of the foot of canine • irrigating canine's eyes appropriately • treating minor injuries and contamination such as cuts, abrasions, foreign bodies, torn nails,
fractures, sprains and irritant substances
PUASAR022 Participate in a rescue operation
Appropriately trained personnel may include:
• ambulance crew • doctors • first aiders • nurses • paramedics
Personal protective clothing and equipment may include:
• appropriate protective clothing • boots • ear protection • helmets • infection protection • insect repellent • reflective vests • respiratory protection • safety glasses and gloves • sunscreen
PUASAR023 Participate in a first response urban search and rescue Category 1
Methods to preserve the incident scene may include:
• disturbing only to gain access or make scene safe • note taking and reporting to supervisor of observations made • preserving the integrity of evidence
Situational hazards may include:
• adverse weather conditions • below debris hazards including
• different levels of elevation • flammable environment • flooding • oxygen deficient atmosphere • toxic environment
• biological hazards, including
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• body fluids • decomposing bodies • untreated sewage
• dangerous goods and hazardous chemicals • overhead hazards including
• falling debris • loose or unstable sections of structure • power lines
• structural instability due to • events of nature such as earthquake, flood, landslide and wind • explosions • fire • inadequate construction
• surface hazards including • climate • different types of surfaces • dust and wind • noise and vibration • sharp and jagged objects • water pooling
• utilities
PUASAR024 Undertake road crash rescue
Operationally ready may include:
• serviced as per manufacturers' recommendations and/or standard operating procedures
Personal protective clothing and equipment may include:
• appropriate protective clothing • boots • ear and eye protection • gloves • helmets • infection and respiratory protection
Operational documentation may include:
• exposure reports • incident field notes • incident report • organisation's reporting system • post operational report
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PUASAR025 Undertake confined space rescue
Personal protective clothing and equipment may include: • airlines • atmospheric monitoring equipment • chemical splash suit or fully encapsulated gas tight suits • gloves • hearing protection aids • helmets • safety glasses • self-contained breathing apparatus
Personnel may include:
• organisational or agency support • emergency services workers • local, state and territory government authorities • onsite staff • specialist advisors and safety authorities
PUASAR026 Undertake industrial and domestic rescue
Communication methods may include:
• radio communications i.e. radio, telephones and information technology • warning signals
Debriefings may include:
• hot debriefing • operational analysis • performance evaluations • post incident analysis
Documentation may include:
• AIRS or coroner’s report • near miss injury report • notebooks completed • operational debrief • post operational analysis
Hygiene precautions may include:
• avoiding contact with body fluids and tissue • decontaminating equipment at scene and placing protective clothing and gloves in a sealed
bag for special dry cleaning • using correct personal protective clothing and equipment • using surgical gloves under protective work gloves • washing hands
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• wearing appropriate protective clothing
Other relevant personnel may include:
• ambulance officers • company personnel • emergency services personnel • household occupants • police • utility technicians
Personal protective equipment and clothing may include:
• boots • eye protection • gloves • hearing protection • helmet • knee and elbow protection
Post incident reports may include:
• reporting form that documents any exposure that may result in a short or long term associated injury such as
• hazardous materials, such as dust, vapours, fumes, radiation and chemical substances
• heavy repetitive work over long periods of time • lifting heavy loads • noise • psychosocial hazards e.g. critical incident stress
Potential hazards and associated risks may include:
• electrocution • industrial traffic - forklifts etc. • moving machinery • various industrial work environments
Primary survey is:
• a methodical process used to quickly identify immediate life threatening injuries and conditions that require intervention
• should be completed promptly upon initial patient contact if no immediate life threatening injuries and conditions requiring intervention are found during the survey
• should be completed as soon as possible if it is interrupted • should only be interrupted when
• life threatening condition is identified and immediate lifesaving interventions are initiated
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• scene conditions require that the patient be moved immediately due to danger to first emergency care responders or the patient
Stabilising the occupancy area may include:
• isolating utilities - power, gas and water etc. • meshing gears on machinery
Systematic approach may include:
• assessment - call out and response, route, scene, liaison, casualties • positioning of vehicle - dangers, access and casualties • procedures - dangers, casualty protection, extrication, warning devices and lighting
PUASAR027 Undertake land search rescue
Specified team roles may include:
• be determined based on the selected search technique such as • feature search • line search • track search
PUASAR028 Undertake rescue from a partial structural collapse
Nature of the incident resulting in structural instability and partial collapse may include:
• events of nature such as earthquake, flood, landslide, wind and storm • explosions • fire • inadequate construction • transport vehicle into residential or commercial building
Operational documentation may include:
• AIRS or coroner’s report • communication logs • equipment running and repair logs • incident reports • injury register • near miss or accident forms • notes or sketches and other relevant information required for potential coronal or other
legal proceedings • operational debrief • site sectorisation plan
Personal protective clothing and equipment may include:
• boots • ear protection (plugs and muffs) • eye protection (goggles and glasses)
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• gloves • hand held lighting • helmet and light • knee and elbow protection • masks and respirators • protective clothing • safety harnesses • surgical gloves • wet weather gear • whistle
Post incident records may include:
• reporting form that documents any exposure that may result in a short or long term associated injury such as
• hazardous substances, such as dust, vapours, fumes, radiation and chemical substances
• heavy repetitive work over long periods of time • lifting heavy loads • noise • psychosocial hazards e.g. critical incident stress
Rescue scene reconnaissance may include:
• assessing physical features of structural collapse before rescue operations are deployed by supervisor
• conducting size up • identifying hazards • maintaining liaison with primary response team and other relevant personnel • recognising personal capabilities and limitations and referring to supervisor • reporting need for additional personnel and/or specialist equipment to supervisor • reporting results to supervisor
Systematic approach may include:
• assessment - call out and response, route, scene, liaison and casualties • positioning of vehicle - dangers, access and casualties • procedures - dangers, casualty protection, extrication, warning devices and lighting
PUASAR029 Undertake a complex transport rescue
Communication methods may include:
• radio communications i.e. radio, telephone and information technology • warning signals
Debriefings may include:
• operational analysis • post incident analysis
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• performance evaluations
Documentation may include:
• AIRS or coroner report • notebooks completed • operational debrief
Hygiene precautions may include:
• avoiding contact with body fluids and tissue • decontaminating equipment at scene and placing protective clothing and gloves in a sealed
bag for special dry cleaning • establishing decontamination areas • using correct personal protective clothing and equipment • using surgical gloves under protective work gloves
Other personnel may include:
• ambulance officers • company personnel • emergency services personnel • police • technical specialists • utility technicians • vehicle passengers
Personal protective clothing and equipment may include:
• boots • eye protection • gloves • hearing protection • helmet • helmets • knee and elbow protection
Post incident reports may include:
• reporting form that documents any exposure that may result in a short or long term associated injuries such as
• hazardous materials, such as dust, vapours, fumes, radiation and chemical substances
• heavy repetitive work over long periods of time • lifting heavy loads • noise • psychosocial hazards e.g. critical incident stress
Potential hazards and associated risks may include:
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• downed powerlines • fuel • hazardous materials • overhead hazards • stability and position of vehicles involved • traffic in and around the incident location • unstable ground
Primary survey is:
• a methodical process used to quickly identify immediate life threatening injuries and conditions that require intervention
• should be completed promptly upon initial patient contact if no immediate life threatening injuries and conditions requiring intervention are found during the survey
• should be completed as soon as possible if it is interrupted • should only be interrupted when
• life threatening condition is identified and immediate life saving interventions are initiated
• scene conditions require that the patient be moved immediately due to danger to first emergency care responders or the patient
Stabilising transport may include:
• chains, slings and winches • hydraulics • monitoring stabilisation • re-establishing mechanical braking systems • using step chocks and cribbing blocks
Systematic approach may include:
• assessment i.e. on call out and response, en route, scene, liaison, casualties • positioning of vehicle i.e. dangers, access and casualties • procedures i.e. dangers, casualty protection, extrication, warning devices and lighting
PUASAR030 Undertake trench rescue
Personal protective equipment may include:
• breathing apparatus and/or airline • gloves • hearing protection aids • helmets • safety glasses • safety lines • spillage or hazmat clothing
Operational documentation may include:
• legislation
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• organisational policies and procedures • post operational reports • related legal requirements
PUASAR031 Undertake an urban search and rescue Category 2
Allocated rescue, logistics and communications tasks may include:
• communications tasks • operate communications systems • maintain communications equipment
• logistic tasks • maintain task force cache • operate logistically in support of the task force, transport, maintaining base
operations • service repairs and maintenance
• rescue tasks • displacement of structural components to perform a rescue • rescuing entrapped persons from heights, depths and voids • rescuing lightly trapped casualties using equipment appropriate for task • undertaking technical search operations
Base of operations may include:
• base of operations management • communications • decontamination • equipment maintenance and repair area • food and water • logistics • medical care • people and equipment • potential locations • safe access and egress • safety and security considerations • sanitation and hygiene • search canine area • shelter for personnel and equipment • waste collection area
Communication may include:
• face to face • information technology • internet access • marking systems • radio communications (VHF/UHF)
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• satellite or mobile phone • whistle or horn warning signals
Debriefings may include:
• assessing equipment function and suitability • identifying and reinforcing areas of positive work practices and systems • identifying opportunities for improvement • identifying welfare needs, and sourcing and implementing solutions • reviewing tactics and techniques and identifying deficiencies and solutions
Documentation may include:
• AIRS or coroner report • communication logs • equipment running and repair logs • incident reports • injury register • memorandums of understanding • near miss forms • notes or sketches and other relevant information required for potential coronal or other
legal proceedings • operational debrief • site sectorisation plan
Exposure reports may include:
• reporting form that documents any exposure that must result in a short or long term associated injury such as:
• hazardous materials, such as dust, vapours, fumes, radiation and chemical substances
• heavy repetitive work over long periods of time • lifting heavy loads • noise
• psychosocial hazards inclduing critical incident stress
Hazards may include:
• adverse weather conditions • below debris hazards including
• flammable environment • flooding • oxygen deficient atmosphere • toxic environment
• biological hazards including • body fluids • decomposing bodies • irrespirable atmospheres
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• untreated sewage • dangerous goods and hazardous substances • different levels of elevation • overhead hazards including
• falling debris • loose or unstable sections of structure • power lines
• structural instability due to • events of nature such as earthquake, flood, landslide and wind • explosions • fire • inadequate construction
• surface hazards including • climate • different types of surfaces • dust and wind • noise and vibration • sharp and jagged objects • utilities • water pooling
Managing the scene to control access may include:
• determining cold, warm and hot zones • restricting access of non-task force personnel • sectorising site of structural collapse and defining boundaries • tag in and tag out procedures
Marking systems may include:
• cylume sticks • geographic area structure identification (sectorisation) • International Search and Rescue Advisory Group (INSARAG) guidelines for marking systems • location identification within single structure • map symbols • marking materials • marking tape • personnel role identification • signage • structure assessment marking • team function identification • victim extrication and location marking
Operational briefings may include:
• command structure and communication plan • incident action plan
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• intelligence regarding potential location of casualties within a collapsed structure • liaison with reconnaissance team • recording requirements, and logistical arrangements • safety hazards, escape routes and refuge areas • SMEACS format in briefings
Personal documentation may include:
• field operations guide • medical clearance for international travel • medication lists • passport and other travel documentation • passport photographs • personal identification documentation • record of vaccinations required for international travel
Personal kit may include:
• suitable and sufficient personal clothing and personal and/or health items commensurate with the duration and nature of deployment
Personal protective equipment and clothing may include:
• atmospheric monitoring equipment • boots • breathing apparatus • chaps • chemical splash suit or fully encapsulated gastight suits • ear protection (plugs and muffs) • eye protection (goggles and glasses) • gloves • hearing protection • helmet and light • knee and elbow protection • masks and respirators • protective clothing • safety harnesses • surgical gloves • thermal clothing • torch • wet weather gear • whistle
Range of environments may include:
• act of terrorism such as bombing • any other structural collapse incident • enclosed and partially enclosed spaces
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• hazardous, unpredictable, subject to time pressure, chaotic and/or exposure of responders to risk in day or night time
• natural disaster such as flooding, cyclone, tsunami, earthquake, bushfire, and landslide • operations in confined spaces and voids • transport incident • urban debris such as a rubble pile, concrete walls, floors, columns and beams; structural
steel, reinforcing bars and timber
Recovering, cleaning and servicing equipment may include:
• checking inventories • cleaning or disposing of contaminated clothing and equipment • conducting a general clean up of rescue work area • inspecting equipment for damage and serviceability
Rescue resources may include:
• atmosphere monitoring equipment • canine search teams • concrete breaking and breaching equipment • cutting equipment for structural steel and reinforcing • earth moving equipment • electrical and lighting • hand tools • heavy lifting equipment • medical equipment • shoring and building stabilisation • technical search equipment • vertical access equipment
Search techniques and equipment to locate trapped casualties may include:
• primary surface search and rescue • audible • canine search team • line and hail search • physical void search • visual
• technical search equipment • acoustic or seismic location detectors • search cameras • thermal imaging camera
Situational and cultural sensitivities may include:
• diversity • ethnicity • gender
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• International Search and Rescue Advisory Group (INSARAG) Guidelines • organisational code of conduct • political • religious
Sources of information may include:
• Emergency Management Australia (EMA) • Global Disaster Alert and Coordination System (GDACS) • incident controller • Local Emergency Management Authority (LEMA) • Office of Coordination and Humanitarian Affairs (OCHA) • Onsite operations Coordination Centre (OSOCC) • Reception or Departure Centre (RDC) • reconnaissance team • situation reports • United Nations Disaster Assessment Coordination (UNDAC) • USAR management team • virtual OSOCC
Stabilisation techniques may include:
• controlling entry • digging of shores • horizontal shores • removing debris • safe havens • use of shoring and props • vertical shores
Task information may include:
• cause of collapse • current situation • emergency evacuation procedures or point • environmental and other hazards • incident location • local cultural awareness • occupancy • other public safety organisations • safety and security including potential hazards e.g. HAZMAT • special or unusual considerations • type and magnitude of incident • type and number of casualties and/or vehicles • type of collapse • type of structure • using SMEACS format in briefings
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• weather
Treating located casualties may include:
• assisting medical personnel with patient triage • first aid • primary and secondary survey • respiratory protection
Types of rescue scene reconnaissance may include:
• assessment of need for additional resources including equipment or personnel • assessment of situational and environmental hazards • building mapping and note taking • collecting relevant information about structural damage, physical characteristics, casualties,
victims and hazards • dynamic risk assessment and implementation of appropriate control measures • establishing communication with local emergency management authority • implementing phases of a collapse rescue plan • isolating and eliminating utilities such as broken gas pipes, damaged electrical wiring and
leaking water • relating knowledge of building and structure classifications to incident scene • securing and preserving scenes • structural assessment and triage • surveying incident scene • verifying validity of information
Voids and spaces may include:
• carparks and vehicles • in rooms that have not completely collapsed, but where the entrance is blocked • lift shafts • sheltered parts of a building that may have avoided damage • sub surface voids and spaces • under a collapsed floor • under stairs
PUASAR032 Undertake vertical rescue
Operational documentaion may include:
• equipment running logs • field notes • organisational procedures and related legal requirements
Physical and environmental features may include:
• air quality • anchor points • clearances
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• cold rain • exhaust or steam outlets • exposed or hazardous electrical conductors • exposed unprotected edges • fuels and chemicals • greasy or oily surfaces • ground stability • hazardous atmospheres • high winds • hot and/or humid conditions • hot surfaces • irrespirable atmospheres • loud noises • low light environments • moving machinery • physical features such as slopes
• loose surfaces • overhangs • sheer face
• plant machinery • snow and ice • structural elements • swift water • tides, waves and surf movements • unstable structures • utilities and services
Sources of information may include:
• other organisations • pager • people on scene • public
PUASAR033 Perform land based swiftwater and floodwater rescue and recovery
Communication and isolation techniques including:
• hand signals • radio • verbal • whistle signals • written documents
Documentation may include:
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• accident or injury report • incident report forms • risk assessment forms
Entrapment may include:
• body • person in or on vehicle in the water • person static on an object e.g. a tree • person with limb pinned • recirculation • rope entanglements
First aid or medical personnel may include:
• doctors • first aider • nurses • paramedics
Operational debrief may include:
• areas where improvements can be made • organisational strengths that can be built on • validation of the participation of teams and individuals
Organisational policies and procedures may include:
• access to medical personnel • code of ethics • communication protocols • emergency care • manufacturer's design specifications and recommendations for equipment use • removal of casualties • use, maintenance and storage of equipment • Work, Health and Safety (WHS)/(OHS) Occupational Health and Safety
Other agencies may include:
• ambulance service • fire services • interagency departments • police • state emergency service
Packaging and handling casualties may include:
• extrication device • stiff neck collar
Personal protective clothing and equipment may include:
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• appropriate footwear and helmet • eye protection • gloves • headlamps • knives • overalls • torches • wet weather gear • whistles
Recognised techniques for removal may include:
• manual carry • spine board • stretcher
Relevant persons may include:
• bystanders • other organisations and agencies • other casualties
Rescue and recovery techniques may include:
• reach rescue techniques including inflatable fire hose technique • throwing bag rescue technique • yelling to give safety or rescue directions
Rescue equipment and resources may include:
• carabiners • cyalume sticks • descenders • electrical detection devices • float ropes • harnesses • helicopters • hose inflators and encaps • life rescue ropes • line throwing device • loud hailer • personal floatation devices • portable radios • pulleys • safety and first aid equipment • sledge hammer • steel pickets for anchoring • stretchers
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• strobe lighting • throw bags • vehicle
Situational and environmental hazards may include:
• adverse water conditions • availability of assistance • below surface debris hazards • biological contaminants • boat wraps • confluence • culverts • cushions or stacked water cushions • diseases and infections • downstream and upstream v’s • eddies • entrapment hazards • haystacks and standing waves • holes, stoppers and keepers • inundation • lightning • low visibility • manholes • overhead hazards • rocks • snakes and other dangerous animals • strainers • surface debris hazards • undercuts • utilities • water contaminants • water depth • water hydraulics • waterborne hazards • waterfalls • weirs
PUASAR034 Undertake swiftwater and floodwater rescue and recovery
Communication and isolation techniques may include:
• hand signals • radio • talking and yelling • verbal
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• whistle signals
Craft may include:
• flood rescue boats • inflatable work platforms • motorised swiftwater or floodwater craft • rafts
Documentation may include:
• accident and injury report • incident report forms • risk assessment forms
Entrapment may include:
• body • person in or on vehicle in water • person static on an object e.g. a tree • person with limb pinned • recirculation • rope entanglements
First aid or medical personnel may include:
• doctors • first aider • nurses • paramedics
Mechanical advantage systems may include:
• 4 to 1 mechanical advantage • vector pulls • z rigs
Operational debriefings may include:
• areas where improvements can be made • organisational strengths that can be built on • validation of the participation of teams and individuals
Other agencies may include:
• ambulance and fire services • inter agency departments • police • state emergency service
Packaging and handling a casualty may include:
• extrication device
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• spinal board • stiff neck collar
Personal protective clothing and equipment may include:
• eye protection • fins • footwear including bootees • gloves • headlamps • helmet • hoods • knives • lycra suit • mask • personal floatation devices • torches • wet shirt • wet suit or dry suit • wet weather gear • whistles
Relevant persons may include:
• bystanders • other casualties • other organisations or agencies
Rescue and recovery techniques may include:
• boat and rope rescue systems • contact rescue • defensive swimming position • entrapment rescue techniques • inflatable fire hoses techniques • line crossing techniques • mechanical advantage system • offensive or aggressive swimming position • paddle boat handling • reach rescue techniques • shallow water crossing technique • throw bag rescue technique • vehicle rescue techniques
Rescue equipment and resources may include:
• ascenders • carabiners
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• cyalume sticks • descender • electrical detection devices • first aid equipment • flares • float ropes • harnesses • helicopters • hose inflators and encaps • life rescue ropes • line throwing device • loud hailer • non powered water craft • paddles • portable radios • prussiks • pulleys • sledge hammer • steel pickets for anchoring • stretchers • tapes and webbing • throw bags • vehicle
Situational and environmental hazards may include:
• adverse water conditions • availability of assistance • below surface debris hazards • biological contaminants • boat wraps • confluence • culverts • cushions or stacked water cushions • diseases and infections • downstream and upstream v’s • eddies • entrapment hazards • haystacks and standing waves • holes, stoppers and keepers • inundation • lightning • low visibility • manholes
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• overhead hazards • rocks • snakes and other dangerous animals • strainers • surface debris hazards • undercuts • utilities • water borne hazards • water contaminants • water depth • water hydraulics • waterfalls • weirs
Tethering a craft may include:
• high line with a craft on tether system • two or four point boat tether system
PUASAR035 Develop plans for deployment of a USAR team
Organisations or agencies involved in emergency incidents may include:
• defence force • national emergency management agencies • police
Asset management principles may include:
• equipment and procurement • financial management of delegation • human resources management • jurisdictions asset management system • maintenance • payments • spending limits • testing regimes and depreciation and replacement procedures
Briefing paper for incoming task force may include:
• identification of liaison point of contact • identification of logistical requirements of incoming teams
• equipment • food • fuel • water
• location of reception centre • operational framework
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• transportation requirements
Communications plan may include:
• maintenance of records • incident notebook • occurrence book • personal log
• network charts • procedures for maintaining communication log • radio frequencies and channels • reporting templates • satellite phones • wi-fi
Emergency management arrangements, policies and procedures may include:
• Onsite Operations Coordination Centre (OSSOC) • United Nations Disaster Assessment Coordinator (UNDAC)
Financial considerations when deploying a USAR team may include:
• cash security • claims • creation of centres • credit limits and systems to increase limits • discretionary powers finance • financial management practices • financial support lines • industrial agreements • methods of payment • reconciliation processes • responsibilities of task force leader with regard to task force finances • travel • wages
Mobilisation plan may include:
• code of conduct • code of ethics • cultural and ethnic awareness • disaster victim identification • International Search and Rescue Advisory Group (INSARAG) Guidelines • operating procedures • USAR Coordination Cell (UCC)
Organisations or agencies involved in emergency incidents may include:
• defence forces
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• national emergency management agencies • police
Policies and procedures may include:
• certification of equipment safe to deploy • Civil Aviation Safety Authority (CASA) regulations • dangerous goods for air, road and rail transport • foreign affairs briefings • own nation’s aid agency briefing • self-sustainability of team
Processing of emergency response teams may include:
• additional support if required • identifying cultural issues and security risk • identifying incoming team’s capability • managing self-deployed teams • supplementary resources for example, maps
Relevant personnel may include:
• government agencies if deploying internationally • higher authority • local disaster groups
Request for support may include:
• international deployment • interstate or territory deployment
Risk management process may include:
• identify and select treatment options • identify, analyse and evaluate risks • implement treatment options • monitor and review risk strategies
Transport plan may include:
• border arrangements • concept of operations • finance • hygiene briefing • medical checks • modes of transport • personnel and equipment • resupply arrangements • route plan
Welfare plan may include:
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• critical incident stress management • family welfare • hygiene briefing • on call support personnel • personnel information • pre deployment interviews and medical checks • quarantine checks
PUASAR036 Implement and monitor USAR team plans
Incident Action Plan (IAP) may include:
• accommodation and welfare arrangements • alternative strategies • communications plan • division or sector plans • incident objectives • information plan • logistical arrangements • management arrangements • management structure • maps or site plans • medical plan including consideration of Work, Health and Safety (WHS)/Occupational Health
and Safety (OHS) issues • resource allocation • statement of current situation and predictions of the incident’s likely development including
key risk exposures • strategies to achieve defined incident objectives • structural chart depicting personnel and related divisions and sectors • timings of meetings and changeovers • traffic management • weather projections
Information management systems may include:
• information and communications techonology equipment • sufficient redundancy
Liaison may include:
• local emergency management authority • onsite operations coordination centre • other relevant authorities and respondent team management teams • reception and departure centres
Location for base of operations may include:
• establishment timelines
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• location of local amenities • proximity to other rescue teams • requirements for an effective base of operations • security considerations • short or long term • transport corridors
Media plan may include:
• assessment of operational priorities • provision of information to media • control of access to scene, personnel and victims • holding statements • location for media briefing area
Reception and departure centre may include:
• central point for cross border processes • liaison point for incoming USAR teams • logistical supply point for incoming teams
USAR team demobilisation plan may include:
• decontamination • disposal rehabilitation of cache from base to home location • logistics planning • move from incident site to base of operations • notification • post operational analysis • team casualties • type of demobilisation (part or full) • welfare
USAR team evacuation plan may include:
• equipment disposal • key considerations if emergency evacuation is required • local contacts • medical evacuation of a task force team member • modes of transport • risk assessment • role of team leader • security • seeking pre-approval of evacuation plan
Welfare plan may include:
• peer support • psychological, physical and religious needs
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PUASAR037 Review USAR team plans implemented at an incident
Incident Action Plan may include:
• accommodation and welfare arrangements • alternative strategies • communications plan • incident objectives • information plan • logistical arrangements • management arrangements • management structure • maps or site plans of the incident • medical plan and Work, Health and Safety(WHS)/ (OHS) Occupational Health and Safety
issues • resource allocation • statement of current situation and predictions of the incident’s likely development including
key risk exposures • strategies to achieve defined incident objectives • structural chart depicting personnel including divisions and sectors • timings of meetings and changeovers • traffic management
Other organisational or agency personnel may include:
• defence forces • national emergency management agencies • non-government organisations (NGOs) • public safety agencies
Plans may include:
• communications • demobilisation • evacuation • media • redeployment • safety • welfare
Post operations review may include:
• identification of lessons learned • in field operations review • post mission report • preparation and distribution of report • review all plans • task force team management functional analysis
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EMERGENCY COMMUNICATIONS COMPENDIUM
PUAECO001 Operate telephony systems
• Telephony systems and telephone may include computer software, hard telephone and electronic touch screen telephone, Text Telephone or Telephone Typewriter (TTY).
• WHS/OHS guidelines may include acoustic shock, head set attachments and lightning.
PUAECO002 Process emergency incident calls and enquiries
• Logging incident calls and enquiry details may include information such as including checking permit log and plotted fires, incident file and verifying and saving details, liaising with fire towers, making appropriate records and phoning alarmed premises.
• Liaising with other emergency services or agencies may include knowledge of memorandums of understanding and mutual aid agreements to appropriately informing other public safety organisations, stakeholders and agencies about response, maintaining liaising with colleagues, notifying senior management and other organisations of pre-arrival information of emergency services.
• Appropriate call handling techniques include appropriate questioning techniques, controlling the conversation to ensure necessary information is obtained from the caller, using appropriate language and controlling difficult customers and responding calmly to multiple demands and using language appropriate to the caller.
• Maps including books of maps, computer generated maps, road maps, street directories, topographical, marine and sea related maps or tourist maps
• Factors that may impact on a caller’s ability to provide information, understand direction or questions, or reach safety will be impacted by ability to speak, age, call connection difficulties, impact of alcohol or drugs, knowledge of the incident area, cultural diversity, language spoken, level of physical or mental distress and mental health, physical disability, language difficulties, panic, shock, knowledge of the area or location, language spoken, call connection difficulties, smoke inhalation, structural collapse and vehicle ignition.
PUAECO003 Operate and control radio networks
• Back up or alternative radio systems and networks are dependent on organisational redundancy processes and may include, alternative frequencies and spectrums, landlines, mobile telephony, relay systems and satellite phones.
• Principal components may include antenna, associated computer equipment, portable or mobile radios and attached equipment including microphone, static and portable repeaters and transceivers and attached equipment including foot pedals and microphones.
PUAECO004 Operate computer aided dispatch system
Appropriate action may include:
• identifying technical faults • dealing with identified faults within area of responsibility • referring identified faults to supervisor and/or appropriate personnel
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Backup arrangements may include:
• backup Computer Aided Dispatch (CAD) systems • manual processes
PUAECO005 Dispatch resources from within an emergency communications centre
Organisational policies and procedures may include:
• directives • legislation and multi-organisational and agency agreements • mobilising and operational procedures • standard operating guidelines and procedures
Sources of information may include:
• databases • systems • Memorandums of Understanding (MOUs) • service level agreements • other organisations • operational procedures
Equipment and systems may include:
• ancillary equipment • computer aided dispatch system • paging, telephone and radio networks • radio
Public safety agencies and/or organisations and authorities may include:
• ambulance • police • government services and authorities • non-government organisations and agencies • public utilities
Establishing and recording communication with dispatched resources may include:
• telephone • text messaging • ancillary systems or equipment
Incident information may include:
• casualty numbers and details • incident type • level of assistance that is required • location of incident • origin of call
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• relative priorities • responding resources • situation reports from incident commander or controller • time stamping of manual records
Capability of organisational resources may include:
• availability • capability • equipment attached • changes to capability is recognised and recorded
Field requests may include:
• appliance voice requests • escalating resources and organisations or agencies • facilitating logistical support • maintenance breakdowns • notifying appropriate authorities • situation reports or informative messages • specific resources and organisations or agencies • status changes • stop messages • upgrade of response levels
Resource information may include:
• dispatching assets, resources and appliance • entering equipment changes including appliance change over
• returning assets, resources and appliances
PUAECO006 Read and interpret maps
Communication techniques may include:
• clarifying • giving full attention to caller • maintaining contact with caller and prompting • summarising • using appropriate questioning
Sources of information may include:
• caller • automated data source contactor • automatic vehicle location data • aircraft • watercraft • mobile location information data • map symbols
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• other organisations and/or agencies • emergency services
Map features may include:
• map scale • symbols, markings and notations • building structures and services • infrastructure including bridges, towers, railways, roads and dams • locked gates, cattle grids, parklands, natural features • business or organisation names • road types and classifications • topographical features including hills, streams, trees and termite mounds
Map types, systems and standards may include:
• cadastral maps • drawings and organisational or site specific drawings • construction and topographical maps • online maps • street directory and tourist maps • map reading software and systems • Geographic Information Systems (GIS) • Geocentric Datum of Australia (GDA) standards • Global Positioning System (GPS) standards • portable handheld and vehicle mounted navigational aids • marine and general charts
Directional information may include:
• cardinal points • degree systems including bearings, back bearings, north points, magnetic variation and
conversion of bearings
• streets names, localities and guidance • navigation and map reading aids
Determining location of incident and response may include using:
• computer aided dispatch system
• directories and manuals • paper and electronic methods
• other reference material • mapping information
• triangulation
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PUAECO007 Respond to and maintain monitored automatic notification systems
Notification systems may include:
• fire alarms • medical alerts • security alarms including monitored and/or not monitored
• automatic vehicle alarm notifications
• automated communications notifications • surf lifesaving alerts
Appropriate response to alarm activation and management may include:
• contacting management representatives
• contacting client representatives
• disconnecting and connecting alarms
• gather further information to ascertain legitimacy of alarm
• using Computer Aided Dispatch (CAD) to generate a response
• maintenance activities
• follow up checks • notification of alarm faults and communication failures
Appropriate response to alarm faults may include:
• notification to other agencies or organisations • internal notification process including supervisor • updating records or databases • notification to building owners or occupiers • notification to network provider monitoring companies or agencies • notification to utilities
Automated notification faults may include:
• alarm panel faults
• communications centre monitoring equipment hardware and software faults
• fire suppression equipment faults including sprinkler faults
• interface equipment faults • isolations
• loss of signal • power fault • depletion and pump run
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PUAECO008 Receive and action notification of uncontrolled hazardous materials situations
Dangerous goods are:
• substances which are either specifically listed in the Australian Dangerous Goods (ADG) Code or meet the classification criteria of the ADG Code
• materials and articles that are considered to present, in most cases, an immediate risk to people, property and/or the environment if they are not properly controlled during handling, transportation or storage; these risks are described in relation to the nine classes in the ADG Code
Hazardous substances are:
• substances which are listed in the national occupational health and safety commission’s list of designated hazardous substances (NOHSC: 10005, 1999), or have been classified as hazardous substances by the manufacturer or importer, in accordance with the National Occupational Health and Safety Commission’s approved criteria for classifying hazardous substances (NOHSC: 1008, 1999)
• any substance that is assessed by an emergency service as likely to endanger people, property or the environment and includes
• dangerous goods • hazardous substances • scheduled poisons • listed wastes • radioactive substances • environmental pollutants
Specific hazardous materials may include:
• agricultural chemicals • asbestos • biological warfare agents • biomedical hazards • boiling liquid expanding vapour explosions • chemical warfare agents • clandestine drug laboratories • cryogenic liquids and refrigerated gases • radiation
Gathering information about the dangerous good or hazardous substance may include:
• chemical names and Chemical Abstracts System (CAS) numbers • dangerous goods class labels • emergency information panels • packing groups • placarding
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• product names or trade names • proper shipping names • United Nations (U.N.) numbers
Interpreting information gathered about dangerous good or hazardous substances may include:
• emergency response guide books • HAZCHEM code • fire industry codes • hazard identification numbers • HAZMAT action guides • safe storage and handling information cards • technical advice
Resources may include:
• personal protective clothing and equipment • personnel
• response equipment
PUAECO009 Coordinate emergency communications centre operations
Resources may include:
• fire appliances • organisational equipment • global information system • personnel • situational report information
Incident resourcing decisions may include:
• downgrading incident • escalating incident • referring to incident controller or senior officer
Support services and other organisations and agencies may include:
• ambulance
• internal divisions and support areas • other organisations and agencies
• other fire services
• state and territory emergency services
• utilities
External requests and notifications may include:
• HAZMAT
• ministerial papers
• road and traffic information
• tide information
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• weather warnings
Situations that arise may include:
• administrative duties
• attendance at meetings and training • change of roles or functions
• staff breaks and illness
Physical resources may include:
• building maintenance
• consumables • hardware
• keys and security passes
• office equipment • parking
• stationery
• uniforms
PUAECO010 Maintain standards of emergency service delivery
Threats and events may include:
• industrial and civil unrest • infrastructure failures including road, rail, water and telecommunications
• large scale incidents including major weather events, campaign bushfires, flooding, hydrocarbon spills, coastal erosion and drought
• major assets left unprotected including airports, refineries and nuclear reactor at Lucas heights
• major drill and training exercises • major events including APEC, Olympic games, world youth day and grand prix
• natural disasters and weather warnings • pandemic disease
• planned infrastructure outages including water, roads and bridges • terrorist warnings • war
Service delivery may include:
• emergency communications centre staffing
• government and legislative requirements
• maintaining equipment and vehicles
• maintaining people Skill Sets
• WHS/OHS safety and welfare requirements
• peak load staffing
• public expectations
• resource availability
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Activities within the emergency communications centre may include:
• call taking
• dispatch
• emergency management • maintaining resource availability
• notifications • WHS/OHS requirements
• radio operations
• reporting
• staffing and rostering
• training
Redistributing resources may include:
• alternate routes and staffing
• maintaining skill levels
• moving people and equipment • mutual aid agreements
• protecting special risks
• transportation • use of part time and volunteer staff
Coverage gaps may include:
• crew shortages • equipment and systems failures • industrial and civil unrest • inter and intra agency or organisational agreements not complied with • infrastructure failures • major assets unprotected • major event planning • major incident activity • pandemic disease affecting staff or volunteer availability • reduced resource cover • specialist resources that are depleted or unavailable • volunteer availability
Response protocols may include:
• alarm response protocols • changed responses due to external influences • climate factors • crew changes • cross border responses • embassies and consulates • inter and intra organisational and/or agency requirements • natural and manufactured disasters
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• response into Commonwealth and/or military installations • special risks
Reserve resources may include:
• cross border resources • hired or leased equipment • military • mothballed resources • off duty, operational support, part time, volunteer and training staff and senior officers • resources from other organisations or agencies
Organisational procedures may include:
• inter organisational or agency agreements • legislation • memorandums of understanding
PUAECO011 Support logistics in the field
Clarifying resource requirements may include:
• colour • number • quantity • quality • size • specifications • timeframe • type
Reference materials may include:
• list of preferred contractors • websites • operating guidelines
Feedback from the field may include:
• arrival of resources • resource suitability and tracking • timing
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BIOSECURITY COMPENDIUM Implementation advice for training and assessment activities
A range of information sources, policies, perceptions and conditions are relevant, including:
• legislation and legal advice • national policies and plans • cost sharing arrangements • state and territory policies and plans • advice from other government agencies • pest and disease characteristics and spread predictions • tracing and surveillance reports • analysis of the current incident situation • identified consequences of events and proposed response actions • health and safety of response personnel and public health considerations • new information gathered e.g. from other jurisdictions’ or operation centres’ Situation
Reports • expectations of the Incident Management Team, Agency Executive, Consultative Committee
and or National Management Group • advice and issues raised by specialists and industry representatives • community perceptions and concerns • resource availability • progress of current operational activities
When initiating the planning process for the response to a biosecurity incident or emergency, it should be remembered that there is likely to be many weeks of unknown history that needs to be discovered and considered along with other intelligence input including:
• risk assessments • technical feasibility analysis • benefit cost analysis • appreciations
BIOSECUIRTY SKILL SETS To gain a better understanding of the biosecurity emergency management context, it is considered beneficial that candidates undertaking the Biosecurity Response Public Information Management Skill Set also complete the Biosecurity Emergency Responder Skill Set.