Company ProfileReview of 2019

WHAT WE DO: » Refrigeration & building service engineering design » Technical & energy evaluations » Provide guidance & compliance support » Maintenance management » Tender management » Facilities asset management » Contract management » Revit MEP » Water treatment analysis management

SUPPORTING LOCAL COMMUNITIES AND INITIATIVES: » In 2019, Wave were proud to sponsor rugby league’s first pride festival and game between Keighley Cougars and West

Wales Raiders » Wave are also supporting a local men’s mental health support group - Talk & Thrive » We were proud to be finalists at the 2019 RAC Cooling Award in the Diversity Impact of the Year category, Wave have

supported the food redistribution charity FareShare - providing design and project management services at no cost » Wave are also sponsoring Jordan Williams of South Leicester RUFC for the 2019-2020 season » Wave were also proud sponsors of the First World Refrigeration Day

WAVE-REFRIGERATIONA REVIEW OF 2019

Wave are proud to have provided the following development opportunities to our team in 2019:

» TM44 Air Conditioning Inspection Qualification » Prince2 Project Management Qualification » ILM (Institute of Leadership & Management) Level 3 Qualification » ILM (Institute of Leadership & Management) Level 5 Qualification » C&G (City & Guilds) F-Gas Handling Qualification » Revit MEP Qualification » Professional Engineering Qualification » Institute of Refrigeration Membership » NEBOSH Health & Safety Qualification » P901 & P903 Specialist Water Treatment Management Qualification » C&G (City & Guilds) Level 2 - Customer Services (World Host accreditation) » 18th Edition Electrical Standards Qualification » Effective use of Social Media in Business Course » Train the Trainer Course

PROVIDING DEVELOPMENT OPPORTUNITIES:

SUSTAINABLE DEVELOPMENT GOALS: » In 2019, Wave launched and processed their own SDGs. This initiative galvanised the team whilst helping to support

a more sustainable future. Our goals included participating in a beach clean-up, procuring reusable pint cups through our partnership with the Keighley Cougars and supporting the Woodland Trust in planting trees to offset our carbon emissions

» Download our SDG Brochure from our website

RECOGNITION & AWARDS: » Ellie Clare won the Keighley & Airedale Young Professional of the Year 2019, became an affiliate member of the Institute of

Refrigeration and commenced an ILM Level 3 qualification » Sam Cameron obtained a C&G qualification in F-Gas handling, was a finalist in the national student of the year at the RAC

Cooling Awards and obtained an ILM level 3 qualification » Wave were highly commended at the Keighley & Airedale award in the Social Enterprise of the year category » Wave alongside a team of industry stakeholders won the Environmental Collaboration of the year at the RAC Cooling

Awards

» In 2019, Wave moved to business owned premises in Cross Hills » Two internal promotions have occurred » We recruited Jack Brockbank as our 2019 trainee » Nabil Cook was promoted to Director of engineering » Our team in India relocated from Bangalore to Trivandrum

A YEAR OF CHANGE:

INVESTORS IN PEOPLE: » In December 2019, Wave became the only refrigeration consultancy to become Investor In People. The overriding

find was:

» Wave ranks 7 out of 140 IIP accredited businesses who operate in the construction sector, and 158 out of all 1,751 Investors in People accredited businesses (0-49 employees). The IIP accreditation benchmark score is 724/900, Wave achieved 834/900.

“You have created a fab place where people love coming to work; they respect and admire what you have achieved, are full of appreciation about the opportunities that you are providing them to grow and develop into roles they never believed they were capable of; much in part to your belief and encouragement. They feel that they are part of a family and are invested in playing their role in the success of the business.”

Established in 2015 by Chartered Engineer James Bailey, Wheatlands Aire Valley Engineering (Wave) Ltd provides independent and impartial design and project support consultancy services, operating throughout the UK and beyond.

Through our team’s extensive industry knowledge, experience and reputation, we have become a trusted refrigeration and building services consulting partner for household name retailers including Aldi and Asda.

Wave is a private limited company with three directors and we operate from our head office in Cross Hills, West Yorkshire. Uniquely for a UK based refrigeration consultancy, we also have an office in Trivandrum, India. Wave have 13 members of staff who are based in the UK, and 2 members of staff who work from our Trivandrum office.

Left to Right: Gokul Divakaran & Akhil Dev

Our Trivandrum Team

About Wave

Our team in Trivandrum is comprised of design engineers. They are engineering graduates who specialised in refrigeration as part of their studies. Our aspiration in India is to support the development and uptake of clean cooling to reduce carbon emissions.

- OUR MISSION

Through positive disruption, we aim to better the norm providing best in class advice, quality and value.

I am extremely proud of our team, and our culture is what makes Wave industry leaders. JAMES BAILEY CEng MA MIET

Founder / Director

- OUR VISION

The promotion of sustainable engineering practices that protect our natural environment for present and future generations is at the core of how Wave operates.

The Team

Our UK project management team are all time served refrigeration engineers. Our Project Managers are members of various institutions, including the IOR, ASHRAE, IET and Association of Project Managers.

Sam Cameron Jack Brockbank

We have a UK technical engineering team of four; including two Chartered Engineers and one trainee – Jack Brockbank. Our technical staff are members of the IOR and or IET, and Director James Bailey is a member of the IOR technical committee, having previously Chaired the IOR REAL Zero steering committee.

Our Sam Cameron joined Wave as an intern in the summer of 2017. He successfully gained a 1st Class Honours Degree in 2018, and his dissertation researched energy waste in retail refrigeration. Sam works across Wave’s client portfolio and works both under the supervision of senior management, and autonomously on his own technical projects. Sam completed an internal fast track development programme where he completed his basic refrigeration technical training in 2019.

Jack Brockbank is now on his own development programme, and we look forward to welcoming a further trainee in 2020.

The Team

Our Operations & Business Improvement Manager; Ellie Clare, who joined Wave early in 2018, has exceeded all expectations, she has a Prince2 Project Management qualification, and is now studying an ILM level 3. This will ensure that our processes and procedures are enhanced. Ellie is soon to be taking the lead on Wave seeking ISO accreditation as our operations and business improvement manager.

AT WAVE WE PRACTICE WHAT WE PREACH WHEN IT COMES TO WOMEN IN THE WORKPLACE!

James Bailey CEng MA MIET - Founder / Director

Nabil Cook CEng MEng MIET - Director of Engineering

Mark Williams MIET - Director / Project & Commercial

Ellie Clare - Operations and Business Improvement Manager

Wave has provided me invaluable opportunities to develop and take on additional responsibility. ELLIE CLARE

Operations and Business Improvement Manager

In June 2019, Ellie won the Keighley & Airedale Business Award - Young Professional of the Year.

In 2019 we proudly introduced our own 17 Sustainable Development Goals (SDGs) to the refrigeration, wider engineering and local communities.

SDGs are a collection of 17 global goals set by the United Nations General Assembly. Wave have committed to achieve the advancement of our own goals aligned to this initiative. Our award-winning Operations & Business Improvement Manager, Ellie Clare, has taken the lead on this business crucial initiative, and all of the team at Wave have played their part.

We will monitor our advancement and report back on attaining our targets to both industry and local communities in the UK and India on a regular basis; and as such are please to have created our first Sustainable Development Goals Brochure – downloadable from our website.

Our SDGs have been carefully considered and complement our industry leading culture that is based on organisational development and training, equality, diversity, and supporting our local communities.

Our SDGs also reflect our company vision: “Wave promote sustainable engineering practices that protect our natural environment for present and future generations”.

Some of our SDGs are very personal. This is because we are small business (albeit with a demonstratable global presence) that prides itself on maintaining a close family ethos. We are 100% confident in attaining our goals, and over time replacing those that have been achieved with new ones.

Sustainable Development Goals

As a company that provides refrigeration engineering, with close links to local communities, we strongly believe in practising what we preach. We hope that our connections, industry peers and local community will back our goals and monitor the progress that we make. We must all play our part in supporting the United Nations SDGs if we are to achieve a sustainable future.

We launched our SGD aspirations on the 31st October 2019, and were supported by the Keighley Cougars RLFC, where we shared our vision with former New Zealand International and Rugby League Legend Jake Webster.

James Bailey, Jo Bailey, Lucy Bailey, Jake Webster & Ellie Clare

Industry best practice, compliance and challenging the normCurrent areas of technology development where Wave are taking an industry lead is the application of HFO refrigerants for use within the retail arena. The business has produced a simple yet cutting edge pipework distribution and controls design that will allow the use of A2L refrigerants through effective risk mitigation. Throughout 2019 Wave played their part in bringing HFO refrigerants into use in the retail sector of the refrigeration industry.

In a concentrated effort to protect our natural environment, ASDA and stakeholders CBES, City FM, Chemours & Business Edge, Daikin (Hubbard Products), Emerson, Wave and industry leading Health & Safety consultants Lockton have collaborated to deliver the world’s first direct expansion HFO system in retail refrigeration. Enjoying a significant GWP reduction, the system operates on Chemours XL40 (R454A) and provides cooling to display cases at ASDA’s Trafford Park store. The system benefits from a reduced refrigerant charge through the use of a micro-channel condenser, and furthermore XL40 is delivering energy savings against ASDA’s energy efficient fleet on a per kW capacity basis.

The resulting impact of reduced GWP, refrigerant charge and energy improvements has an enviable and industry leading system Total Environmental Warming Impact (TEWI). The team’s endeavours were recognised at this year’s RAC Cooling Awards as winners in the Environmental Collaboration of the Year category. ASDA’s efforts ensure that compliance to legislation is achieved and are helping to support a Design Standard for the Refrigeration Industry. A 500+ page technical compendium is going to made available to the wider RAC industry to help set an HFO design standard, this compendium explains and demonstrates risk mitigation techniques to ensure that these next generation refrigerants can be deployed safely and effectively.

Industry best practice, compliance and challenging the norm

Left to Right: Nabil Cook, James Bailey & RAC Editor Andrew Gaved

Cooling Industry - Business of the Year 2018 Winners

We are absolutely delighted to have won the inaugural Cooling Business of the Year Award. It is testament to the dedication and ability of the team at Wave.

- JAMES BAILEY CEng MA MIETFounder / Director

It’s a very competitive market they’re working in, but Wave have managed to establish good contacts with major end users, their staff are members of the respective professional institutes, and they have built a good reputation.

- GRAEME FOXHead of Refcom

On December 19th 2019 we achieved prestigious Investors in People (IIP) accreditation.

As a four-year old business, achieving accreditation is remarkable and a testament to our company and our people. Not only did we succeed with accreditation, we achieved Silver Status; something very few companies achieve, and especially those who are a young business-like Wave.

To put the accreditation into perspective, we rank 7 out of 140 IIP accredited businesses who operate in the construction sector, and 158 out of all 1,751 Investors in People accredited businesses (0-49 employees). The IIP accreditation benchmark score is 724/900, Wave achieved 834/900!

The overriding executive summary identified:

“You have created an absolutely fab place where people love coming to work; they respect and admire what you have achieved, are full of appreciation about the opportunities that you are providing them to grow and develop into roles they never believed they were capable of; much in part to your belief and encouragement. They feel that they are part of a family and are invested in playing their role in the success of the business. You contribute to the wider community through taking on trainees, sponsoring local initiatives and supporting charities”

As we continue to grow, develop and thrive, it is essential that we attract the highest calibre of people into the business. A key finding of our assessment with IIP is:

“People confirm they have absolute trust and belief in the Managing Director. They have confidence in the expertise and commitment of the leadership team as a whole”.

For the directors at Wave, gaining accreditation and such feedback demonstrates that we are doing the right thing by our people, and this in turn enables our team to deliver an excellent service to our customers. Furthermore, achieving accreditation will support our business in attracting the best people into Wave.

IIP is a continuous journey, and there are improvements that the leadership will act on to achieve an even higher accreditation when renewed in 2022!

Off the back of this prestigious accreditation, Ellie Clare was promoted the position of Operations and Business Improvement Manager.

Investors In People

Wave are supporting a local men’s support group whose aim is to spread the word, about mental health and allow the expansion of their group: Talk & Thrive incorporating Empowering Survivors. Wave are supporting the group financially and through website development to increase awareness and visibility of the group.

In 2019, Wave entered a partnership with Fare Share where we provided our refrigeration consultancy expertise at no cost at a facility in Leeds and one in Speke, Liverpool. Fare Share redistribute surplus food to charities that turn it into meals for those in need. This has contributed towards 36.7 million meals, saving the charity sector £28.7 million.

Wave were delighted to be match day sponsors for Rugby Leagues first Pride festival which coincided with Keighley Cougars defeating West Wales Raiders 50-18 on the 13th July 2019! Supporting the Keighley Cougars supports grass-roots rugby and demonstrates how important the business considers inclusion in society. As part of our Sustainable Development Goals we have also procured 20,000 reusable pints cups for the Keighley Cougars to eliminate the use of single use plastic cups.

Wave are delighted to be supporting the Woodland Trust. As a business that relies on extensive travel and energy consumption across the team, we are offsetting our carbon emissions through the planting of trees to ensure we play our part in a more sustainable future. Support of the Woodland Trust ensures that we achieve our own Sustainable Development Goals; SDG 15 – Life on Land, and SDG 17 – Partnerships for the Goals! As a result, we are now a carbon neutral business!

Charity and Initiatives