CONTENTUMContent Management System

Table of Contents

Team Introduction Definition & Features of Content Management

Systems Use Cases 1 – Project Management & Use Case 2 –

Web Content Management Company Introduction Scenario Users Why CMS Goals / Requirements Solutions

Conclusion Q&A

Team Members

Paul Webster – Team Leader Susan Nguyen – Q/A & Presentation

Leader Jarmila Alanez – Researcher/

Recorder Zackary Webb – Webmaster

Collaboration Tools

Skype TimeBridge Microsoft Office Live Workspace MindMeister PM 440 Wiki Conference Calls Email

Definition

Content management systems (CMS) are applications used for the following: managing and storing content creating and editing content metadata version control publishing of content

Features

Content Modeling - metadata description, validation logic, rules & behaviors

Taxonomy management and assignment Security and user identification Permissions- Assignment of roles and responsibilities

to different content areas, categories, or types Workflow Auditing – View of all changes to content over time Versioning – Safe editing, rollback, diff and compare Definition of tasks for collaborative content creation

and editing

Use Case 1: Project Management

Fashionista Co., Inc. Taiga Kurihara, Controller

New York City, NY

Clothing design, manufacturing and distribution

12,000 employees

Use Case 1: Scenario

Accounting project to replace the existing system Kurihara is concerned storing and managing

project-related document which includes: System Proposals Detailed Project Plans

Logical Design Detail Designs Implementation Plans Test Plans

System Flow Charts High Level and Detailed Current v. Future

Use Case 1: Users

Accounting Department 15 teams – 200 employees total

Sales Department 3 teams – 12 people

IT Department 6 teams – 25 employees

External Consultants

Use Case 1: Why CMS?

Project Deliverables The Math System Proposals (SP)

Detailed Project Plans Logical Design Detail Designs Implementation Plans Test Plans

System Flow Charts High Level and Detailed Current v. Future

26 Team * 3 SP/Team = 78 proposals

39 Proposals Accepted * 4 plans = 156 Total Plans

1 High Level * 2 before/after + 8 detailed * 2 before/after = 18 Flow Charts

Use Case 1: Why CMS?

Over 252 documents How many revisions will each documents

have? How many supporting documents will

each major deliverable have? Potentially thousands of managed objects

Documents, versions, associations, taxonomy Complex document lifecycle

Draft , review, approved, published

Use Case 1: Goals & Requirements A central repository for project

documentation Document collaboration for multiple authors Track content changes via an audit trail Content version control, document check-

out/in Assign roles/permissions/privileges to

support project workflow Support many types of documents Security

Use Case 1: Solution

Vendor List Thousands of products available http://cmsmatrix.org/matrix/cms-matrix Found 8-15 potential software products that

meet requirements based on the website above Vendor Elimination

Went to each individual website to compare features

Limited to three potential product solutions Found that most are for web content management

Use Case 1:Solution Cont…

Use Case 1:Solution Cont…

Use Case 2: Web Content Management

Worldtraveler.com Anita Perkins, Chief Architect

Boston, MA

Travel Agency

10,000 employees

Worldtraveler

Acquired 10 small travel agencies Business Customers

Travel Agencies Property Owners

Single Buyers Products

White Label Promotions

How do they interact?White Labels

Promoters

WORLDTRAVELER

WT OA

OA

Spa

23

4

Product – White Label

Each agency has its own webpage Web pages are same templates for all of

the agencies Able to choose which Promoters they

want in they web site. The web page contains products and

services such as hotels, spas, rental cars, etc.

Service fee for maintenance is charged yearly

Mockups – White LabelTemplate

Kamm Cann Travel

Product - Promotions

External companies can upload contents such as pictures, documents, or videos to Worldtraveler’s main web page

Can advertise in any or many white label pages, change and create the promotions in them.

Service is Priced as percentage of sales transaction

Mockups - Promotions

http://www.cheaptickets.com/ http://www.travelocity.com

Why CMS?

Manage web content between Worldtraveler’s main page 10 diverse agencies White label companies External promoters

Edit and upload content Images, Videos, and other documents.

Customer interactions Personal information security

Goals

A WYSIWYG interface for creating and editing content

Single source to manage White Labels, the 10 purchased companies, and Promoters

Content back-up, content versioning and disaster recovery

Ability to assign roles/permissions/privileges to users

Data security Create and Edit web content without

programming knowledge

Solutions

Ten new companies will become part of the group of White Label companies

Enterprise content offered by Oracle and Microsoft were considered. The company prefers Alfresco Open source

White Labels and Promoters will use Alfresco to manage their content and single sourcing

http://www.alfresco.com/index-b2.html

White Label SolutionA repository to manage page assets

Features include:Ability to create and manage a set of

global templates to support the needs of local markets

Ability to store / display internationalized assets and content (language)

Close tie with configuration - ability to configure website, page components, page layouts, inclusion/exclusions, etc without need of HTML knowledge

Work flow managementPreview ability− Versioning of content− Security, authorizationDecision was made early on to acquire an open source CMS tool that

has these inherent features vs. building new (current tools do not perform required features)

Alfresco is the CMS product chosen for the UI framework proof-of-concept.

Promotions SolutionConfiguration andProduct Inventory

ServicesCMS Console

Config Console

CMS - Alfresco

Config - Alfresco

Custom Web Application Framework

Air Service

Hotel Service

Car Service

Air config console

Hotel configconsole

Car configconsole

Conclusion

Recap Content Management System Use Case 1 – Project Management

Goal: Manage documents from project Solution: Use MS Sharepoint

Use Case 2 – Web Content Management Goal: Better management of content Solution: Build UI themselves and use

Alfresco Platform for Content Management

Questions & Answers

Any Questions?