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Copyright © 2007 Pearson Education Canada 10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter Ten Pricing Considerations and Strategies

Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

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Page 1: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-1

Marketing: An Introduction Second Canadian Edition

Armstrong, Kotler, Cunningham, Mitchell and Buchwitz

Chapter TenPricing Considerations and

Strategies

Page 2: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-2

Looking Ahead• Identify and explain the external and internal factors

affecting a firm's pricing decisions.• Contrast the three general approaches to setting

prices.• Describe the major strategies for pricing imitative and

new products.• Explain how companies find a set of prices that

maximizes the profits from the total product mix.• Discuss how companies adjust their prices to take

into account different types of customers and situations.

• Discuss the key issues related to initiating and responding to price changes.

Page 3: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-3

What is a Price?• Narrow definition.

– price is the amount of money charged for a product or service.

• Broad definition.– price is the sum of all the values that

consumers exchange for the benefits of having or using the product or service.

• Dynamic pricing.– charging different prices depending on

individual customers and situations.

Page 4: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-4

Pricing Best Practices• Develop a 1 percent pricing mentality.

• Consistently deliver more value.

• Price strategically, not opportunistically.

• Know your competition.

• Make pricing a process .

Page 5: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-5

Dynamic Pricing

• The practice of charging different prices depending on individual customers and situations.

• Internet and web-purchasing provides the technological capability for dynamic pricing

• Sites like eBay even add the ability to negotiate price to dynamic pricing practices.

Page 6: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-6

Pricing Decision Factors

External Factors• Nature of the market.• Demand• Competitor.• Economic state.• Reseller needs.• Government actions.• Social concerns.

Internal Factors• Marketing objectives.• Marketing mix.• Costs.• Organization style.• Target market.• Positioning

objectives.

Page 7: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-7

Pricing Decision Internal Factors

• Marketing objectives.– Company must decide on its strategy for the

product.

• General objectives.– Survival, current profit maximization, market

share leadership and product quality leadership.

Page 8: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-8

Pricing Decision Internal Factors

• Price decisions must be coordinated with product design, distribution and promotion decisions to form a consistent and effective marketing program.

• Target costing.– Pricing that starts with an ideal selling price,

then targets costs that will ensure that the price is met.

Page 9: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-9

Pricing Decision Internal Factors

• Costs.– Fixed Costs.

• Costs that do not vary with production or sales level.

– Variable Costs.• Costs that vary directly with the level of

production.

Page 10: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-10

Pricing Decision Internal Factors

• Organizational considerations.– Must decide who within the organization

should set prices.– This will vary depending on the size and

type of company.

Page 11: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-11

Pricing Decision External Factors

• The market and demand:– Costs set the lower limit of prices.– The market and demand set the upper

limit.

Page 12: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-12

Pricing in Different Markets• Pure competition.

– Many buyers and sellers where each has little effect on the going market price

• Monopolistic competition.– Many buyers and sellers who trade over a range

of prices

• Oligopolistic competition.– Few sellers and sensitive to each other’s

pricing/marketing strategies

• Pure monopoly. – Market consists of a single seller

Page 13: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-13

Demand and Elasticity

• Demand.– The relationship between price changes

and the number of units sold.

• Elasticity. – A way of measuring how sensitive the

market is to price changes.• Inelastic – minimal change in demand

as price increases.• Elastic – significant drop in demand as price

increases.

Page 14: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-14

Price Setting Considerations

• Product costs.– Price floor – no profits below this price.

• Competitors’ prices and other internal and external factors.

• Consumer perceptions of value.– Price ceiling – no demand above this

price.

Page 15: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-15

General Pricing Approaches

• Cost-based approach.– Cost-plus pricing.– Break-even analysis.– Target profit pricing.

• Value-based approach.– Consumer perceptions of value.

• Competition-based approach.– What competitors are charging.

Page 16: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-16

Cost-Plus Pricing

• Adding a standard markup to the cost of the product.

• Popular because:– Sellers more certain about cost than

demand.– Simplifies pricing.– When all sellers use, prices are similar and

competition is minimized.– Some feel it is more fair to both buyers and

sellers.

Page 17: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-17

Value-Based Pricing• Uses buyers’ perceptions of value, not

the seller’s cost, as the key to pricing.

• A less expensive piano might play well, but would it take you places you’ve never been before?

Page 18: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-18

Competition-Based Pricing

• Going-rate pricing.– Firm bases its price largely on competitors’

prices, with less attention paid to its own costs or to demand.

• Sealed-bid pricing.– Firm bases its price on how it thinks

competitors will price rather than on its own costs or on demand.

Page 19: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-19

Pricing New Products• Skimming pricing.

– High price to reap maximum profit from early adopter segments.

– Can encourage competition.

– Products must be unique and hard to copy.

• Penetration pricing.– Low price to gain maximum market share.

– May discourage competition.

– Used when the product is easily copied.

Page 20: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-20

Product Mix Pricing Strategies• Product line -- pricing levels to deliver value

to different segments.

• Optional products – separate options available for the main product.

• Captive products – needed to make main product usable.

• By-products – created from the manufacture of the main product.

• Product bundles – combinations.

Page 21: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-21

Product Line Pricing

• Involves setting price steps between various products in a product line based on:– Cost differences between products.– Customer evaluations of different features.

– Competitors’ prices.

Page 22: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-22

Optional/Captive Product Pricing

• Optional-product.– Pricing optional or accessory products sold

with the main product (e.g., ice maker with the refrigerator).

• Product bundle pricing.– Combining several products and offering the

bundle at a reduced price (e.g., computer with software and Internet access).

Page 23: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-23

Pricing Strategies

• Captive-product.– Pricing products that must be used with the

main product (e.g., replacement cartridges for Gillette razors).

• By-product pricing.– Setting a price for by-products in order to

make the main product’s price more competitive (e.g., sawdust and buttermilk).

Page 24: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-24

Price-Adjustment Strategies• Discount and allowance pricing.

• Segmented pricing.

• Psychological pricing.

• Promotional pricing.

• Geographical pricing.

• International pricing.

Page 25: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-25

Discounts and Allowances• Discounts – a straight reduction based

on:– Cash.– Quantity.– Function.– Season.

• Allowances – promotional money paid by manufacturer to retailer.

Page 26: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-26

Segmented Pricing• Selling a product or service at two or

more prices, where the difference in prices is not based on differences in costs.– Customer-segment.– Product-form.– Location pricing.– Time pricing.

Page 27: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-27

Psychological Pricing

• Considers the psychology of prices and not simply the economics.

• Consumers usually perceive higher-priced products as having higher quality.

• Consumers use price less when they can judge quality of a product.

Page 28: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-28

Promotional Pricing

• Promotional pricing approaches.– Loss leaders.– Special event pricing.– Low-interest financing.– Longer warranties.– Free maintenance.– Discounts.– Cash rebates.

Page 29: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-29

Geographical Pricing

• FOB-origin pricing.

• Uniform-delivered pricing.

• Zone pricing.

• Basing-point pricing.

• Freight-absorption pricing.

Page 30: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-30

International Pricing• Price depends on many factors,

including:– Economic conditions.– Competitive situations.– Laws and regulations.– Development of the wholesaling and

retailing system.– Costs.– Internet.

Page 31: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-31

Initiating Price Changes• Price Cuts

– Excess capacity.– Falling market

share.– Dominate market

through lower costs.

• Price Increases– Cost inflation.– Over-demand.

Cannot supply all customers’ needs.

Page 32: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-32

Responding to Competitor Price Changes

• When a competitor lowers prices:– Reduce price to match the competitors’ price.– Maintain price but increase the perceived value

of the offer.– Improve quality and raise price.– Hold price and introduce a new brand at a

higher price.– Hold price and introduce a new brand at a

lower price (fighting brand).

Page 33: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-33

Pricing Ethics• Competitors.

– Price-fixing.– Predatory pricing.

• Manufacturer and retailer.– Retail price maintenance.– Discriminatory pricing.

• Manufacturer/retailer and consumer.– Deceptive pricing.

Page 34: Copyright © 2007 Pearson Education Canada10-1 Marketing: An Introduction Second Canadian Edition Armstrong, Kotler, Cunningham, Mitchell and Buchwitz Chapter

Copyright © 2007 Pearson Education Canada10-34

Looking Back• Identify and explain the external and internal factors

affecting a firm's pricing decisions.• Contrast the three general approaches to setting

prices.• Describe the major strategies for pricing imitative and

new products.• Explain how companies find a set of prices that

maximizes the profits from the total product mix.• Discuss how companies adjust their prices to take

into account different types of customers and situations.

• Discuss the key issues related to initiating and responding to price changes.