Upload
violet-jackson
View
227
Download
0
Embed Size (px)
Citation preview
Copyright © 2012 Callbox. All rights reserved.
Copyright © 2012 Callbox. All rights reserved.
Copyright © 2012 Callbox. All rights reserved.
Appointment Setting
Lead Generation
Call-To-Invite
Data Verification
Client Profiling
Market Research
Custom Email Templates
Scheduled Email Triggers
Pull-up Email History
Mailing Report and Stats
Web Design
Landing Pages
Search Engine Optimization
Pay-per-Click Campaigns
LinkedIn, Facebook and
Twitter Updates
Telemarketing Email Marketing Web Marketing Social Media Mktg
Access and Create Targeted Lists fromAccess and Create Targeted Lists fromOver 35 Million Decision MakersOver 35 Million Decision Makers
Copyright © 2012 Callbox. All rights reserved.
Major Clients
Software | IT Products and Services | Commercial Cleaning | Advertising | RetailEducation and Training | Financial and Insurance | Healthcare
Logistics | Real Estate | Travel
Over 7,000 companies served around the world
Copyright © 2012 Callbox. All rights reserved.
Top Outsourcer of the Year
1st in Percentage Growth of Sales Revenue
2nd in Number of Business-to-Business AgentsTop Outsourcer AwardsContact Center World
Awards
Leading Provider of Outsourced Sales and Marketing Services The Black Book of Outsourcing
Top SMO Service Provider based on Customer Satisfaction Ratings
Recognized for Excellence Across Nine Performance Criteria
Top 50 Teleservices Agencies RankingCustomer Interaction Solutions Magazine
Top 50 Teleservices Agencies
12th in the US Market
10th in the International Market
Copyright © 2012 Callbox. All rights reserved.
The Callbox Process
9
Notice ofAward of ContractCalling can begin within 2 weeks.
1
Kick-Off MeetingConfer with your Campaign Specialist, Research and Data Analyst, Quality Analyst
2
Campaign Materials DevelopmentCall Script, FAQs and Brochures
3
Product Training / Simulation CallsDay after Script Approval
4
Database PreparationAnd set-up of Pipeline CRM
5
Start of Calling CampaignWithin 7 Days of Database Approval
6Weekly Campaign ReportingPipelineCRM, Campaign Status
End-of-Month Campaign Summary ReportingWithin 3 Days 7
Followed by Email CampaignOn Scheduled Triggers
8
Copyright © 2012 Callbox. All rights reserved.
Copyright © 2012 Callbox. All rights reserved.Copyright © 2010 Callbox. All rights reserved.
Identification of a Successful CallAgent reviews Client's calendar prior
to setting appointments. (for appointment setting only)
Lead QualificationQuality Analyst listens
to call recording.
Successful Calls that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.
START of Call Campaign
Send to Quality AnalystAgent tags success calls as “For Lead Qualification" in
the PipelineCRM.
Lead RegistrationSuccessful Call
approved by the QA appear in the
PipelineCRM and on the Client’s calendar.
Email Delivery/Web Pick-upPipelineCRM sends notification email to the Client. Client follows email link to view successful calls generated.
Lead Qualification Process
Copyright © 2012 Callbox. All rights reserved.
The Callbox Data WarehouseProfiled by Country
Over 35 MillionDecision Makers
Filterable Data
United States (20,388,366)Canada (1,707,888)Australia (1,133,555)United Kingdom (885,857)Singapore (357,618)Malaysia (255,273)China (213,040)New Zealand (128,708)Indonesia (122,589)India (52,300)Hong Kong (75,075)Philippines (49,454)Thailand (42,184)
Copyright © 2012 Callbox. All rights reserved.
Copyright © 2012 Callbox. All rights reserved.
Home
Copyright © 2012 Callbox. All rights reserved.Copyright © 2010 Callbox. All rights reserved.
Calendar
Copyright © 2012 Callbox. All rights reserved.
Accounts
Copyright © 2012 Callbox. All rights reserved.
Appointment Details
Copyright © 2012 Callbox. All rights reserved.
Contact Information and History
Copyright © 2012 Callbox. All rights reserved.
Call Agent’s Screen
Copyright © 2012 Callbox. All rights reserved.
List Editor
Copyright © 2012 Callbox. All rights reserved.
Reports
Copyright © 2012 Callbox. All rights reserved.
Detailed Performance Report
Copyright © 2012 Callbox. All rights reserved.
Database Validation/Verification
Data Cleansing/Scrubbing
Database/Customer Profiling
Market Research
Other Telemarketing Services
Copyright © 2012 Callbox. All rights reserved.
Email Marketing Services
Custom Email Templates
Scheduled Email Triggers
Pull-up Email History
Mailing Report and Statistics
Copyright © 2012 Callbox. All rights reserved.
Online Marketing Services
Web Design and Development
Search Engine Optimization
Copyright © 2012 Callbox. All rights reserved.
Contact Us