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HCL’s Global Oracle Practice

Capabilities and Credentials

September 2014

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Digital Systems Integration from HCL has been created as a Journey for a traditional organization to be Reborn Digital

6

Approach to DIGITAL

SYSTEMS INTEGRATION

Digital Discovery

tool set

Co’s Vision

Blue Print aligned to

Vision

Gaps Analysis

Digital Operationa

l

Index

Digital Systems

Integration

Data FabricApplication

ModernizationDigital Transformation

HCL’s Digital Systems Integration

HCL toolset to asses current

status

Vision of the Enterprise

Blue print to realize

enterprise vision

To identify the gaps to bridge

HCL’s DSI Propositiona

l to bridge the gaps

Feedback for the next

phase of transformati

on

Justification and Prioritization of digitalization

Creation of a digitalization blue print for a strategic view of digitalization

Focus on transforming processes which create the maximum value

Legacy Modernization and Cloud Enablement

Creation of a seamless Data Fabric

System Integration Approach

1

2

3

4

5

6

DSI focuses on

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HCL /Oracle Specializations – 31 YTD1. Oracle Database 11g2. Oracle Essbase 113. Oracle Hyperion Planning 114. Oracle SOA Suite 11g5. Oracle Solaris 116. PeopleSoft 9.1 Human Capital Management7. PeopleSoft PeopleTools 8.5x8. Siebel CRM 89. Exadata Database Machine Models X2-2 and X2-810. Oracle Application Development Framework 11g11. Oracle Argus Safety Suite 612. Oracle Business Intelligence Applications 713. Oracle Database 11g Performance Tuning14. Oracle EBS R12.1 Financial Management15. Oracle EBS R12.1 Human Capital Management16. Oracle EBS R12.1 Projects17. Oracle EBS R12.1 Supply Chain Management18. Oracle Fusion Customer Relationship Management 11g19. Oracle Fusion HCM Cloud Service 201320. Oracle Fusion Human Capital Management 11g21. Oracle Hyperion Financial Management22. Oracle Life Sciences Data Hub 223. Oracle Real Application Clusters 11g24. Oracle Webcenter Content 11g25. Oracle Webcenter Portal 11g26. SPARC Enterprise Entry – Midrange M-Series Servers27. SPARC T4- Based Servers28. SPARC T5- Based Servers29. Oracle Fusion CRM Cloud Service 201330. Oracle Business Intelligence Foundation Suite 11g31. Oracle Transportation Management 6.2

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HCL / Oracle Advanced Specializations – 9 YTD

1. Oracle Database 11g2. Oracle Essbase 113. Oracle Hyperion Planning 114. Oracle SOA Suite 11g5. PeopleSoft 9.1 Human Capital Management6. PeopleSoft PeopleTools 8.5x7. Siebel CRM 88. Oracle Business Intelligence Foundation Suite 11g9. Oracle EBS R12.1 Supply Chain Management

PSoft People tools Siebel CRM Hyperion

SOA Essbase

Database PSoft HCM

BI Foundation

EBS- SCM

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HCL’s Oracle Practice

Horizontal Apps• Oracle EBS• PeopleSoft• Siebel• JD Edwards

Industry Applications• Utilities• Life Sciences• Retail• Financial

Services

Specialty Products• Demantra• OTM• Agile• RMB• OPA• Primavera

EPM/BI• Hyperion• OBIE/OBIA

Technology• SOA & BPM• Portal and

Content Mgmt.• IDM• Database

Global Rollout

Implementations, Configuration & Development

Design & Product Blue Print

Support and Maintenance

Upgrade and Migration

Assessment Services

A 4000+ strong Oracle Practice with 200+ Active Customer Base

25+ Product Lines

Broad basedServices

HighlyEngagedworkforce

OracleAligned

Integrated ExpertiseRun the Business

Passion to deliver

Aligned with Oracle’s strategy

DifferentiatorDifferentiator

Differentiator

Differentiator

SEI CMMI ( Multi-Modal ) : First to get certified in the Enterprise Application Services among all IT Services organization globally

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Seamless Global Organization – Oracle Practice

4000 Consultants

31 Countries

60 Offices

15 Global Delivery Centers

North America

1350Consultants

Europe & ME

425Consultants

Latin America

120Consultants

ANZ

100Consultants

India

1605Consultants

APAC

350Consultants

Africa

50Consultants

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Global Delivery Resources

USA - RedmondMainland Delivery CenterLocal Market Consulting

USA - RaleighMainland Delivery CenterLocal Market Consulting

Puerto RicoUS Near ShoreL2 Support

Brazil – Porto AlegreSouth American Delivery CenterPortuguese & Spanish Coverage

Ireland - BelfastEMEA Near ShoreMulti-Lingual Support

UK - LondonLocal Market Consulting

Poland - KrakowEMEA Near ShoreMulti-Lingual Support

China - ShanghaiLocal Market ConsultingSupport, including Mandarin

JapanLocal Language Delivery Center

SingaporeLocal Market Consulting

Australia - MelbourneLocal Market Consulting

New Zealand - AucklandLocal Market Consulting

South Africa - Cape TownLocal Market Consulting

Malaysia - Kuala LumpurSupport CenterLocal Training Academy

India - 5 LocationsOffshore AMS & ADS24x7 Monitoring Center

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OU Presence across Key HorizontalsKey HighlightsHorizontal Representative Customers

Hyperion/ OBIEE

Demantra/OTM/

Primavera

Technology Capabilities

Siebel

JD Edwards

Oracle EBS

PeopleSoft

• 1700+ consultants across the globe• Over 120+ clients in Oracle E-Business Suite across Modules

• HCM, Financials, SCM & CRM and across versions• 10+ years of rich experience• 30+ R12 live successful engagements• 650+ consultants across the globe• Over 40 clients across HCM, Financials, SCM & CRM• Beta Testing and Co Development Partner with Oracle• Global Customers with multiple AMS engagements

• 550+ Consultants• Expertise in Product Selection, Process Blue Print• Multi-location, Multi-functional, Multi-Technology engagements across the globe

• 450+ Growing Consultant Team• Multi Product & Multi-version expertise – EOne & World• Strong presence across major verticals• Referenceble customer base

• 200+ consultants in Oracle SCM domain with 45+ Demantra experts

• Subject matter experts with profound knowledge in Demantra applications

• 250+ Consultants• Multi Product & Multi Version expertise• Strong presence across Regions & major verticals• Involved in beta testing of new versions of the product with oracle

• 220+ consultants• 8+ years of experience• 50+ Engagements

• 75 + Practitioners with dedicated Center of excellence• 5+ implementations on OFSA 4.5.xx & OFSAA 5.x• First Oracle partner to implement OFSAA 5.x in the world

OFSAACapabilities

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Oracle UniverseVertical Driven Growth

Telecom, Media & Entertainment

Travel & Logistics Public SectorRetail & CPG BFSIHi-Tech & Mfg Life Sciences

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HCL and Oracle

BroadOracle

Experti

se

Business applicationsIndustry applicationsFusion applicationsCore technologies

Marquee

Oracle Customers

Hundreds of Oracle clientsBroad industry coverageEngagements worldwide

Significant

Oracle Investments

End-to-End Oracle Servic

es

Business strategySolution implementationSupport and maintenance

Strong Oracle

Partnership

Solution developmentDelivery resourcesTechnical competency

Global Platinum Partner Joint Development Partner

Beta PartnerBPO Partner

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Oracle Practice Overview

Capabilities Recognitions Differentiators

Partnerships Clients Oracle Products

Consultants 3,500

Projects 150

Oracle Platinum partner, currently being evaluated for premier Diamond level

Selected for Fusion Early Adopter Program

First Fusion HCM SaaS go-live

One of the only live Oracle Sales Cloud deployments

Implemented one of the first large Exa deals

Voted Number One by PwC in the Nordics for all Oracle services

31 Oracle Specializations, plus

- 9 Advanced Specializations

Integration of business strategy consulting – linked to business benefits

ERP upgrade tools/accelerators

Automatic testing

Pre-defined business processes

Oracle Cloud Services Implementation Partner – CRM, HCM

Global deployment and support capability – full AMS

Oracle ERP - Oracle E-Business Suite, JD Edwards, PeopleSoft

Oracle Fusion, Cloud applications and middleware – HCM, CRM, Taleo, SOA, Governance, Risk & Compliance

Oracle Edge products – Endeca, Oracle Transportation Management, Oracle Enterprise Asset management, VentureForth Mobile solution, Hyperion

Engineered Systems – Exadata, Exalogic, Exalytics, Big Data Appliance

Services Include:

Full suite of systems integration and managed services with Oracle technology

Business transformation services to achieve higher levels of performance

End-to-end implementation including global planning and large-scale rollouts

Application Support and Maintenance to deliver significant savings and value

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What Makes HCL Different in Oracle ?

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Oracle Solution OfferingsE-Business Suite Global Deployment

Finance Transformation

Fusion HCM Applications

Fusion

Integration

EAM Toolkit Supply Chain Optimization

Real Time Analytics

Instance Consolidation

Supported Oracle

Cloud Based

Services & Hosting

Hosted or On-Premise Fixed Price, Fixed Scope

Approach Mix of embedded

solutions and new technologies

Automated Testing

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HCL Capability – Oracle E-Business Suite

3,500+ consultants across the globe 25% Functional consultants 14% Techno Functional consultants 61% Technical consultants

950+ consultants who have R12 capabilities 500+ Oracle R12 Business Accelerator Certified

Resource Summary

Over 120+ clients in Oracle E-Business Suite across Modules - Financials, SCM , HCM & CRM

Strong Oracle customer base in the Americas, EMEA, APAC and ANZ

42 R12 successful engagements 70+ ASM engagements COEs for Applications Lifecycle Management Operations

Excellence through Six Sigma, ITIL Framework Dedicated Oracle R12 Solution Lab in India and the US to build

industry solutions

Experience Summary

Transformational projects such as BPR / BPM to R12 Blueprinting

R12 Assessments services with R12 upgrade approach backed with objective decision process and business benefits

Large R12 Implementation services backed with tools and accelerators

R12 Applications and Management services with 24/7 support across the globe

Engagement Types

Advanced Specializations

9

Specializations 31

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HCL’s Delivery Framework

HCL’s end to end business transformation methodology and delivery framework

HCL’s web based collaboration and delivery management platform fully aligned with

iGDM

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APSE controls across regions and time-zones to drive the industrialized delivery processes

email Alerts APSE Reports

MS Project IntegrationStatus Reporting

When a user is assigned as the

owner of the next step in a workflow,

they receive an email alert informing them of the task and the

due date

APSE custom reports enable team

members, team leads and managers to view the current

status of all deliverables during a

project

APSE reports showing status and task details can be easily exported to Excel – enabling programme wide

status reports to be created in minutes

APSE workflow information (dates, status and owners)

can be synchronized with MS Project to

keep overall programme plans up to date and accurate

APSE workflow drives individual, team & project mgmt.

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Key tools to support the ability to manage unique requirements into a global template

Certain processes can be mandated, others need to recognise different local needs and constraints

Sign-Off

Calculations

Dependencies Multiplier Assumptions

Assumptions on Targets

Identifying information about the Benefit (where, what type, etc.)

Benefit Description

Benefit Values:

Low & High

Unique Code Identifies Benefits Card

Benefits cards implemented for managing requests with conditions agreed e.g. $$$ written into budgets if approved

Corporate wide BPML and tool to enable planning and reduce volumes of changes

Localisation process that deals with extensions to Local Configuration baseline and prevents clogging the system

Solution Alignment Workshops

Localisation IMG Projects

Solution Localisation

Analysis

Configure Localisation

Configuration Unit Test

In Market

Draft Local Configuration Baseline (LCB)

Offshore

Detailed agreed Market Scope

Alignment Issues

System/ Integration Test

Acceptance Test

Market Approval Step

Offshore Approval Step

Onshore Approval Step

Process CoE (WP2)

Central + In Market

w/ s

Roll-Out Configuration

Guideline Notes

1

2

3

4

TLS Requirements

TLS based on assessment

Final Local Configuration Baseline (LCB)

CCFW

Y

N

Challenge & CR Process

* - Business Process Master List

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Propositions and Differentiators

Accelerators Templates & Enhancements

Specific legal and fiscal requirements database for various regions and countries

Best practice processes in Finance Template Blueprint Workshop Material Blueprint reference documentation to suit specific industries Extensive knowledge database (APSE, IGDM ) Benefits oriented transformation and benefit models Industry specific solutions

Internal trading for public sector Timesheets & expenses for professional services Inventory valuation approaches for retail BOM & product costing for Manufacturing & Aerospace

Pre-defined enhancements and developments based on experience gained across projects & industries

Enhancements e.g. GL Journal upload Management & Statutory Reports Data migration LSMW uploads for key master and transactional data

entities Inbound / outbound interfaces based on standard IDOC structures

Best Practice Processes

Industry Specialists

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Our internal APSE portal contains a repository of global delivery experiences and re-usable collateral for TLS (Tax, Legal & Statutory) that further builds on the Oracle localizations;

TLS

Country Specific details Configuration considerations 3rd Party Tools

— 1C, Sabrix, Vertex, D&B etc

HCL has a strong background and understanding of localizations:

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Aligned with OUM, ASAP & Agile Methodologies

Proj

ect P

hase

s

Best

Pra

ctice

s

Tem

plat

es

Que

stion

naire

s

Chec

klis

ts

Tools & Accelerators

Planning

Production Support

Assessment

Design & Retrofit

Testing & Training

Production Cutover & Go-Live

Production SupportProactive

Monitoring

Project CharterPlanningKick-Off

AssessmentImpact AnalysisFit-Gap Analysis

CEMLI RetrofitUnit TestingRapid ETax

SIT, UAT, Regression

User Training

ConfigSnapshotCutover ExecutionGo Live

Testlink – Test scripts pack in Qualify TestDrive manual into automated tests TestDrive animated training documentation

Strategy TemplatesPre-Built Project Plan

AssessPro – Weighted Assessment Score Tool

Customisation Discoverer®

R12 Assessment Scripts Pack in Qualify

Impact Analyzer®

COMIT® – Custom Object Migration Tool Change Repository – 11i vs R12 Partner tax configuration tool

Configuration migration & documentation

iLoad® – Data Migration

OPDBA Monitoring ToolTrackPath to capture production issue

The Oracle® Unified Method supports the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product

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Deployment Approach

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What pace can we deploy the solution that balances business risk?

How do we cluster Countries for the rollout?

What is the end state vision that we can plan a program on?

How much change can the Organization cope with?

What is the scope of the standardized processes, data, enabling

technology, organization structure and service delivery model globally?

How do we ensure that the business continues successfully during the

deployments?

How appropriate is the existing applications template for the other

regions?

How strong is the business buy-in and acceptance to change?

Our Deployment experience points to a number of key decisions before starting

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Key levers enabling industrialized deployment and reduced costs

The position of these levers and the opportunity to set these to the right increases ability to reduce costs and accelerate global deployments

LeverFlexible requirements, phased Implementation

+ <--- Cost ------ - Template driven, Industrialized Roll out

Solution Repeatability

Allow each country its own solution, low standardization

Template compliance, common processes, TLS* change only

Solution Stability

Continuous changes and high regression impacts

Very limited changes to the template during roll out

Deployment model

Local release & deployment teams, minimal central capacity

Centralised, offshore release and deployment, local task execution

Testing & Validation

Retest large portions of solution, low risk approach

Only test changes, risk based and time boxed

Change Management

Individual country change approach, high soft skills

Centrally driven focus on readiness, “mandated” adoption

Deliverable variations

Individual per country, multiple variations, many languages

Re-use each deliverable, no changes to foundation outputs

Integration Approach

Variable integration methods, point to point, each unit varies

Single integration layer, standardized interfaces, high re-use

* TLS – Tax, Legal, Statutory

+ Cost+Speed

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Example traditional deployment approach with a single design and deploy, phased country roll in

Technical ReleaseSolution build

Solution Testing

Tech cutover

teams Release dependencies

Wave Solution design &

specificationCountry A

Technical Go Live for all countries in wave

Individual Business Go Lives

Local roll out &business readiness teams

Blueprint and Fit/Gap for TLS and business Critical for countries in scope

UAT

Country B Country C

UAT for countries in the wave – sign off of local variations

Country based final data migration, end

user training and business readiness

Local Deployment teams set up at outset to

manage on the ground alignment

Solution build for all countries, data loaded

and solution proved

Countries assigned to slots. 3 month

preparation required

Minor changes included to retain alignment during preparation

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Example of HCLs industrialized delivery approach

StabilizeDeploy

Pilot

Release (build/test/tech deploy)

LocalizationDesign

End to End Wave & Go Lives

Technical Go Live

Business Go Lives

Handover Specs

Scope & Plan

Wave Team Offshore Release Engine

BU Local Deployment

Wave N

Legend

Deploy (Data & bus ready)

LocalizationDesign

Scope & Plan

Wave 2

Country A Country B

Release (build/test/tech deploy)

Wave N+ 2

Deploy ( Data & bus ready)

Release (build/test/tech deploy)

LocalizationDesign

Scope & Plan

Country C D E

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Client Deployment Requirements and Our Experience

Roll out of a US template into Europe, aligned to local market specifics

Multi division, multi geography

Global Template, Deployed to Regional SSC (Warsaw), EMEA & Global

3

Roll out of a EU template into Europe and other regions, aligned to local market specifics

EU extension, APAC (Japan) & North America deployment

Global Template, Deployed to EMEA, APAC & North America

4

Rapid delivery – Industry template, industrialized perpetual delivery approach

29 countries US, EMEA, APAC in 15 months45 countries, reduced deployment by 13 months, EMEA, APAC & North America

1

Share in the risk - Take end-to-end accountability – skin in the game commercials

Taken over mid-flight project, target pricing risk-share modelFixed price rapid deployments, SOA, AMS

2

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