Corporate Banking User Manual - equitasbank.com

Copyright © 2021 Equitas Small Finance Bank. All rights reserved 1

Corporate Banking User

Manual


Disclaimer

No part of this document may be reproduced, stored in a retrieval system, adopted or

transmitted in any form or by any means (electronic, mechanical, photocopying, recording,

scanning or otherwise), translated into any language or computer language, without the prior

written permission of Equitas Small Finance Bank Ltd.

Due care has been taken to make this document as accurate as possible. However, Equitas Small

Finance Bank takes no responsibilities for the contents hereof and shall not be responsible for

any loss or damage caused to the user by the direct or indirect use of this document.

Furthermore, Equitas Small Finance Bank reserves the right to modify or otherwise change in any

manner the content hereof, without obligation to notify any person of such revision or changes.


Contents Introduction ............................................................................................................................................ 6

Purpose ............................................................................................................................................... 6

Audience ............................................................................................................................................. 6

Summary ............................................................................................................................................. 7

Features .............................................................................................................................................. 7

1. LOGIN ............................................................................................................................................ 10

2. HOME / DASHBOARD .................................................................................................................... 11

3. Account Summary ......................................................................................................................... 12

3.1 ACCOUNTS .............................................................................................................................. 12

3.1.1 Mini Statement ................................................................................................................ 13

3.1.3 Periodic Statement .......................................................................................................... 13

3.2 DEPOSITS ................................................................................................................................. 14

3.2.1 Create New Deposit ......................................................................................................... 15

3.2.2 View list of existing deposits ............................................................................................ 19

3.2.3 Redeem Deposit ............................................................................................................... 20

3.2.4 TDS Enquiry ...................................................................................................................... 24

3.2.4 TDS Exemption ................................................................................................................. 25

3.2.5 Update maturity Instructions ........................................................................................... 26

4. TERM LOANS ................................................................................................................................. 27

4,1 LIST OF TERM LOANS .............................................................................................................. 27

4.2 LOAN TRANSACTION DETAILS ................................................................................................. 27

4.3 LOAN STATEMENT ................................................................................................................... 27

5. OVERDRAFT / CASH CREDIT .......................................................................................................... 27

5.1 LIMIT DETAILS ......................................................................................................................... 27

6. TRANSFERS .................................................................................................................................... 27

6.1 ACCOUNT TRANSFERS ............................................................................................................. 28

6.1.1 OWN ACCOUNTS .............................................................................................................. 28

6.1.2 Within Bank ...................................................................................................................... 30

6.1.3 Other Bank (NEFT/RTGS/IMPS) ........................................................................................ 32

6.1.4 Transfers – P2U ................................................................................................................ 35

6.1.5 Transfers – P2M ............................................................................................................... 35

6.1.6 Transfers – P2P................................................................................................................. 35

6.1.7 Query MMID .................................................................................................................... 35


6.1.8 Checker Process for Authorizing Transfers ...................................................................... 36

6.2 Multi Transfers ........................................................................................................................ 38

6.3 Add Payee ............................................................................................................................... 42

6.3.1 Add Payee – Within Bank ................................................................................................. 42

6.3.2 Add Payee – Other Banks ................................................................................................. 45

6.4 View Payee .............................................................................................................................. 49

6.5 Transfer History ....................................................................................................................... 55

6.5.1 Fund Transfer History....................................................................................................... 55

6.5.2 Multi Fund Transfer History ............................................................................................. 57

6.6 Transfer Timings: ..................................................................................................................... 58

7. Bill Payments ................................................................................................................................. 59

7.1 Add / View Biller ..................................................................................................................... 59

7.1.1 Add Biller .......................................................................................................................... 59

7.1.2 List Biller ........................................................................................................................... 60

7.1.3 View Pay Bills ................................................................................................................... 60

7.1.4 Pay Biller ........................................................................................................................... 61

7.2 Instant Biller Payment ............................................................................................................. 62

7.3 History ..................................................................................................................................... 63

8. GST Payments ............................................................................................................................... 63

8.1 GST Payments – Manual Transfer ........................................................................................... 63

8.2 GST Payments – Upload Challan ............................................................................................. 66

8.3 GST Payments – Checker Process ........................................................................................... 70

8.4 GST Reports ............................................................................................................................. 72

9. Recharges ...................................................................................................................................... 74

9.1 Mobile Recharge ..................................................................................................................... 74

9.2 DTH Recharge .......................................................................................................................... 76

9.3 Data Card Recharge................................................................................................................. 78

9.4 Recharge History ..................................................................................................................... 81

10. Bulk Upload ................................................................................................................................. 81

10.1 Bulk Upload – Download Format .......................................................................................... 81

10.2 Bulk Upload – Maker Process ............................................................................................... 82

10.3 Bulk Upload – Checker Process ............................................................................................. 85

10.4 Bulk Upload History .............................................................................................................. 87

10.5 Bulk Upload – CRITICAL POINTERS ........................................................................................ 88

11. Services ....................................................................................................................................... 89

11.1 Debit Card ............................................................................................................................. 89


11.1.1 Reset Debit Card Pin ...................................................................................................... 90

11.1.2 Debit Card permanent Blocking ..................................................................................... 92

11.1.3 Temporary Block / Unblock CARD control ..................................................................... 93

11.1.4 Debit Card Limit Management ....................................................................................... 96

11.2 Cheque Book services ........................................................................................................... 97

11.2.1 Cheque stop Pay ............................................................................................................ 98

11.2.2 Cheque Book Request .................................................................................................. 100

11.2.3 Cheque Status .............................................................................................................. 104

11.2.4 Add Positive Pay ........................................................................................................... 104

11.2.5 View / Modify Positive Pay .......................................................................................... 106

11.3 Service Request List ............................................................................................................ 107

11.4 Door Step Services .............................................................................................................. 108

11.4.1 Cash Pickup Request .................................................................................................... 108

11.4.2 Cash Delivery Request.................................................................................................. 111

11.5 Limit Renewal / Enhancement request ............................................................................... 114

11.6 Stock Statement Upload ..................................................................................................... 114

11.7 Stock Insurance Upload ...................................................................................................... 115

11.8 Audited Financial Statement Upload .................................................................................. 115

11.9 Track Cheque Book / Debit Card Status .............................................................................. 115

12. Settings ...................................................................................................................................... 116

12.1 Password Reset ................................................................................................................... 116

12.2 Security Questions .............................................................................................................. 117

12.3 Secure Image Access ........................................................................................................... 118

12.4 Change CIF ........................................................................................................................... 119

12.5 Update Nick Name .............................................................................................................. 120

13. Favourites .................................................................................................................................. 121

14. Logout ....................................................................................................................................... 122


Introduction

PURPOSE

Corporate internet banking by Equitas Small Finance bank is an application for a corporate customer

to operate on their accounts in corporate banking digitally.

In the sections that follow, the user manual aims at providing the reader an insight into how they

can go about using the application and understand its salient features.

AUDIENCE

Users who have already registered for the corporate internet banking facility are the intended

audiences of this document.

The detailed steps for enabling corporate internet banking access as follows:

For User Signup Request, Corporate should fill & submit the below Documents to their Home Branch

User Sign Up Application Form – In Corporate Letterhead

Corporate Net banking Terms & Conditions (Corporate Letterhead Not Mandatory)

Certified Board Resolution (Pvt Ltd or Ltd Company) - In Corporate Letterhead

Certified Partnership Letter (Partnership Company) - In Corporate Letterhead

Request Letter from Proprietor mentioning “Maker” & “Checker” details (Proprietorship) - In

Corporate Letterhead

TASC(Trust/Association/ Society and Club) AOP/ Body of Individuals/ Cooperative Bank –

Resolution

Government clients holding Savings account with ESFB - Declaration for CIB Access for

Government Entities

Corporate to choose online delegation matrix and select between:

o Transactions Maker + Checker (or) o Maker + Checker + Releaser

Maker Role can be assigned to Authorised Signatory / Non Account

Holder

Checker Role can be assigned only to Authorised Signatory

Releaser Role can be assigned only to Authorised Signatory

Viewer Role can be assigned only to Authorised Signatory / Non Account

Holder

If it is a proprietorship A/c, Corporate to nominate proprietor as CHECKER and proprietor can

nominate any one of the employee as MAKER by providing Declaration in company letterhead

and KYC of the maker to Home Branch.

For Non Account Holder (only applicable for Maker / Viewer access roles), CRF Form and KYC of

customer to be obtained. UCIC will not be created for the customer and details of the customer


to be captured in Account Based Operating Instructions as “<<Customer Name>> - Only Maker

Role Rights for Corporate Internet Banking”.

Mobile number and Email ID mentioned in Equitas Corporate Internet Banking User Signup

Request can differ from details registered with bank records.

For every additional CA opened under the same Corporate UCIC, CIB activation request has to be

raised separately.

Note: On successful registration of Corporate on Corporate Internet Banking Access, Login ID & password of CIB users would be send to Email ID’s of respective users i.e. Email ID mentioned in Equitas Corporate Internet Banking User Signup Request.

SUMMARY

Corporate internet banking portal is browser based and currently not provided as a standalone app

for mobile installation. Users are required to use browser to access.

Channel Browser

Desktop Mozilla, Chrome, IE

FEATURES

The following are the services/features covered as part of the corporate internet banking application

for corporate customers.

Features

Login Page

Detailed Dashboard with Quick Navigation, Relationship Overview & Account Summary

Maker / Checker / Releaser Concept on every transaction for Safe & Secured services

Accounts – Savings and Current Accounts, Summary, Statements & Periodic Statement Download.

Deposits Open Deposit

Redeem Deposit

Term Loans List of Term Loans

Loan Transaction Details

Loan Statement

Overdraft / Cash Credit

Transfer Instant activation of Newly

added Beneficiary for Funds


Transfer without any Cooling

Period

Own Account with no limits

Within Equitas

NEFT

RTGS – 24X7

IMPS P2A

Transfer History

Query MMID

Multi Transfers

Add Payee

View Payee

Transfer History

Transfer Timings

Bulk Upload Bulk NEFT Upload

Bulk RTGS Upload

Bulk Intra Bank Upload (For

Salary Purpose)

Bulk Upload History

GST Payments Manual Transfer

Upload Challan

Reports

Cheque Services Cheque Book Requests

Stop Cheque Request

Cheque Status

Positive Pay Confirmation

Debit Card Services Reset PIN

Card Hot listing (Permanent

Block)

Temporary Card Block and


Unblock control

Debit Card Limit Management

Door Step Services Cash Pickup Request

Cash Delivery Request

Recharges Mobile Recharge

DTH Recharge

Data Card Recharge

Recharge History

Bill Payments Add Biller

View Biller

Pay Bill

Instant Bill Payment

Payment History

Settings Password Reset

Security Questions

Secure Image Access

Favourites

Logout


1. LOGIN

User can login to the application through the login page which would then display the Home page.

For logging into the application user would enter user ID and click on Next.

Enter password, select the secure access image, and click on login

On successful authentication, user will be directed to Home Page/Dashboard screen


2. HOME / DASHBOARD

After successfully logging in, user will be directed to the home page of the application.

Following are the menu options available for the user and would be explained in detail in the further

sections

Dashboard

Account Summary

Term Loans

Overdraft / Cash Credit

Transfers

Bill Payments

GST Payments

Recharge

Bulk Upload

Services

Settings

Favourites

Logout

Maker Home Page

The logged in username, last login date and time would be displayed at the top left corner.


Checker Home Page

The dashboard provides a complete overview of user’s profile.

Relationship Overview > Bar diagram representation of your Accounts held under the

corporate ID

Account Summary> Consolidated summary of your Accounts held under the corporate ID

Pending Tasks> Applicable for user with authorization rights. List of all the pending tasks for

authorization.

3. ACCOUNT SUMMARY

This menu provides user to view the Account details, Balance, Mini Statement, periodic statements

and download periodic statement in required formats for Accounts and Deposits.

3.1 ACCOUNTS

This screen displays list of accounts available/mapped under the customer id.

The Accounts can be searched with the search space provided. Search can be based on account

number or by type.

Filter is available to display only the accounts based on preference

All the accounts listed under the user are given with the following particulars

Account Number

Account type


Account Opening date

Available Balance

3.1.1 MINI STATEMENT

Click on the account number from list to view the mini statement.

3.1.3 PERIODIC STATEMENT

To view/download the periodic /detailed statement of the account

Accounts Summary > Accounts > Account number > Periodic Statement

Select from date & to date or Select option as last 1 month, 2 months or 3 months


Click View Statement to view the records

Transaction date

Reference Number

Description

Credit / Debit

Transaction Amount

Available Balance

Click excel icon to download in Excel

Click adobe pdf icon to download in PDF

3.2 DEPOSITS

In this menu, user can do the followings:

Create new deposit

View list of existing deposits

View existing deposit details

Redeem deposit

TDS Enquiry

TDS Exemption

Update maturity Instructions


3.2.1 CREATE NEW DEPOSIT

Create New Deposit - Maker Process:

Account Summary -> Deposits -> Create New Deposit

Click on “Create New Deposit” in Deposits, create new deposit screen will be displayed.

Select the “From Account”

Select “Deposit Type” (Fixed Deposit & Recurring Deposit), deposit product

Enter “Amount”

Enter “Tenor in days/ Tenor in months”

Select the maturity instruction, renewal options if applicable

Click on “Create”

The Pop-up consolidates transaction information.

User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the current

operation.


Enter the OTP received which was sent to the registered mobile number in OTP field

Upon successful verification of OTP, Deposit creation initiation success details will be displayed

The request goes to the Authorization matrix and the deposit will be created once Checker is

authorized the transaction.


Create New Deposit - Checker Process (Authorization):

Login into Corporate Internet Banking Application by using checker credentials.

After Successful Login, user (checker) will be directed to the home page of the application.

Click “Fetch Pending Task” to view pending tasks.

Click on the transaction ref no in pending tasks.

The Pop-up consolidates transaction information of the “Create Deposit” to be authorized.

User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject the

transaction.



Upon successful verification of OTP, Authorization successful message will be displayed with

transaction reference number and details.


3.2.2 VIEW LIST OF EXISTING DEPOSITS

Account Summary -> Accounts

Click on the Deposit Number to view deposit details


Click “Download Advice” to download the deposit advice copy.

3.2.3 REDEEM DEPOSIT

Redeem Deposit - Maker Process:

Click on “Redeem Deposit”

Select “Deposit Number”

Enter “Redeem Amount”

Select “Credit Account”


Click “Redeem” button.



operation.



Upon successful verification of OTP, Redeem deposit initiation success details are displayed

The request goes to the Authorization matrix and the request will be completed once

Checker is authorized the transaction.

Redeem Deposit - Checker Process (Authorization):




Click on the transaction ref no in pending tasks


The Pop-up consolidates transaction information to be authorized.

User (Checker) can verify the details and click "Authorize” to proceed or "Reject" to reject

the transaction



Upon successful verification of OTP, Transfer Authorization successful message will be

displayed with transaction reference number and details.

3.2.4 TDS ENQUIRY

Using this facility user can do the TDS enquiry

Click on TDS enquiry tab in deposits.

All the processed TDS exemptions would be displayed.


TDS Enquiry consists of following details

Branch Name

Interest earned

Total Tax Refunded

Interest Waived

3.2.4 TDS EXEMPTION

Using this facility user can process the TDS exemption

Click on TDS Exemption tab in deposits.

List of deposits would be displayed

Select the deposit account, upload the required document

Click on Submit. The TDS exemption request should be submitted to cbs for processing.


Following are the Field details:

Account Number > select the row deposit account number (view only)

Date> Deposit date (view only)

Amount > Deposit amount (view only)

Upload Document > Click to upload a document

Submit > Click to submit

3.2.5 UPDATE MATURITY INSTRUCTIONS

Using this facility user can update maturity instructions for a deposit.

Click on update maturity instruction tab and select the deposit account to be updated.

Select the maturity instruction and renewal options.

Click on update.

Confirmation screen is launched for user to confirm the transaction

User confirms the transaction

OTP verification screen is launched. OTP is sent to user registered mobile number

User enters the OTP and clicks on submit.

Transaction is sent for authorization.

Authorization

Transaction is displayed in authorizer dashboard>pending tasks to take action

User clicks on the transaction ref no in pending tasks

Application displays the transaction, user verifies it.

Click on authorize to authorize the transaction.

OTP verification screen is launched.

User verifies the OTP and clicks on submit.

Transaction is sent to CBS for processing.

Authorizer> Click on Reject to reject the transaction


4. TERM LOANS

In this menu, user can view the list of term loans, loan transaction details and Loan statement.

4,1 LIST OF TERM LOANS

Click “List of Term Loans” to view the loan account details.

4.2 LOAN TRANSACTION DETAILS

Click “Loan Transaction Details”

Select “Loan Account Number” from the drop down list.

Choose the from date and to date

Click “View Transaction Details” button to view the Transaction details.

4.3 LOAN STATEMENT

Click “Loan Statement”

Select Loan Account Number from the drop down list.

Select the Transaction period

Click “View Statement” button to view the Statement.

Click excel icon to download in Excel

Click adobe pdf icon to download in PDF

5. OVERDRAFT / CASH CREDIT

5.1 LIMIT DETAILS

6. TRANSFERS

In this menu, user can be able to do the followings:

Account Transfer

Multi Transfer

Add Payee

View payee

Transfer History

Transfer Timings

View Scheduled transaction status


6.1 ACCOUNT TRANSFERS

User would be able to do the following under transfer menu:

Own Accounts

Within Bank

Other Bank (NEFT/RTGS/IMPS)

Transfers – P2U

Transfers – P2M

Transfers – P2P

Query MMID

6.1.1 OWN ACCOUNTS

Transfers -> Account Transfers -> Own Account

To transfer funds between the customer's own accounts (if have multiple accounts)

Select “From Account”

Select “To Account”

Enter the “Amount”

Enter “Description”

Click “Transfer” to proceed or Cancel to cancel the current operation

The Pop-up consolidates transaction information of the payment to be done.



operation.



Upon successful verification of OTP, Transfer initiation success details are displayed

The request goes to the Authorization matrix and the transfer will be completed once

Checker is authorised the transaction.

Note: No transaction limits are applicable for Own Account Transfers.

6.1.2 WITHIN BANK

Transfers -> Account Transfers -> Within Bank

To transfer funds between the accounts within the Bank


Select “Payee Name”

Enter the “Amount” You wish to transfer

Enter “Description” for the transfer

Select “Execution Date” (In case Execution date is a future date, Priority a Unique Number

starting from 1 needs to be given for i)t.

Click on the Terms & Conditions Tick box

Click “Transfer” to proceed or Cancel to cancel the current operation




operation.






Note: The transaction limits are applicable as configured

6.1.3 OTHER BANK (NEFT/RTGS/IMPS)

Transfers -> Account Transfers -> Other Bank (NEFT/RTGS/IMPS)

To transfer funds to other bank accounts.


Select the “Payee Name”


Select “Transaction Type” from list down.

o NEFT / RTGS / IMPS

Enter the Amount You wish to transfer

Enter Description for the transfer

Click on the Terms & Conditions Tick box

Click “Transfer” to proceed or” Cancel” to cancel the current operation



operation.






Note: The transaction limits are applicable as configured.


6.1.4 TRANSFERS – P2U

Coming Soon!!!

6.1.5 TRANSFERS – P2M

Coming Soon!!!

6.1.6 TRANSFERS – P2P

Coming Soon!!!

6.1.7 QUERY MMID

In this menu, user can find out the MMID associated with the account which can be used for P2M or

P2P transfers of IMPS

Transfers -> Account Transfers -> Query MMID

Select “Account Number”

MMID would be displayed

Click “Send Email”, if you need to share it with someone


6.1.8 CHECKER PROCESS FOR AUTHORIZING TRANSFERS





The Pop-up consolidates transaction information of the payment to be authorized.


the transaction.






6.2 MULTI TRANSFERS

In this menu, user can transfer funds to multiple accounts simultaneously.

Transfers -> Multi Transfer

Multi Transfer - Maker Process:

Select "From Account"

Select "Transaction Type"

o NEFT

o RTGS

o IMPS P2A

o Within Bank

Click "Include Payee" icon to include a row to select payee

Select the "Payee Name"

Enter the "Amount" You wish to transfer

Enter "Description" for the transfer

Click "Include Payee" icon to include another row to select payee

Click Delete icon to remove the row

Click "Transfer" to proceed or "Cancel" to cancel the current operation



User can verify the details and click “Confirm” to proceed or "Cancel" to cancel the

current operation.




The request goes to the Authorization matrix and the transfer will be completed once Checker is

authorized the transaction.

Multi Transfer - Checker Process (Authorization):








the transaction.





6.3 ADD PAYEE


Add Payee – Within Bank

Add Payee – Other Bank

6.3.1 ADD PAYEE – WITHIN BANK

Transfers -> Add Payee -> Within Bank


To add payee within Bank

Enter “Payee Nick Name”

Enter “Payee Account Number”

Re-Enter “Payee Account Number”

Click “Add Payee” to proceed or "Cancel" to cancel the current operation

The Pop-up consolidates request information.


operation.



Upon successful verification of OTP, add payee – New Payee initiation success details will be

displayed


Checker is authorized.


6.3.2 ADD PAYEE – OTHER BANKS

Transfers -> Add Payee -> Other Banks

To add other Banks payee.

Enter “Payee Name”

Enter “Payee Nick Name”

Select “Account Type”

Enter “Payee Account Number”

Re-Enter “Payee Account Number”

Enter “IFSC Code” Or You can Search for the correct IFSC by using the IFSC finder

Click “Add Payee” to proceed or "Cancel" to cancel the current operation

Check and click “Confirm” to proceed or "Cancel" to cancel the current operation



operation.



Upon successful verification of OTP, add payee – New Payee initiation success details will be

displayed




Checker Process for Authorizing Add Payee:







the transaction.




transaction reference number.


6.4 VIEW PAYEE

In this menu, user can view the followings:

View Payee – Within Bank

User can view the within beneficiary details, delete beneficiary & initiate transfer.

View Payee – Other Bank

User can view the other banks beneficiary details, delete beneficiary & initiate transfer.

Transfers -> View Payee

Select “Within Bank” to view the within bank payee list

Select “Other Bank” to view the other banks payee list

User can use search space to search particular payee using account number / nick name.


Delete Payee – Maker Process:

If user wants to delete Payee details, click on the delete icon to remove the beneficiary details from

list.



Upon successful verification of OTP, Delete payee initiation success details will be

displayed



Delete Payee – Checker Process:


On Successful Login, home page will be displayed.






the request.




transaction reference number.


Quick Pay:

If user wants to initiate quick pay (Transfer), click on the fund transfer icon to initiate

transaction.

On Clicking “Fund Transfer Icon”, user will be directed to “Transfer Menu”.

User can follow the transfer process.


6.5 TRANSFER HISTORY

In this menu, user can view the followings:

Fund Transfer History

Multi Fund Transfer History

6.5.1 FUND TRANSFER HISTORY

Transfers -> Transfer History -> Fund Transfer History

To view Fund Transfer History

Click “View” to see all records

Select “Status” and click “View” to view particular status of records

o Success

o Failure

o Rejected

o Pending for Authorization

Select a Particular Account alone to filter the results accordingly



6.5.2 MULTI FUND TRANSFER HISTORY

Transfers -> Transfer History -> Multi Fund Transfer

To view Multi Fund Transfer History

Click “View” to see all records

Select “Status” and click “View” to view particular status of records

o Success

o Failure

o Rejected

o Pending for Authorization

Select a Particular Account alone to filter the results accordingly

*BULK upload transfer option covered separately on this note.


6.6 TRANSFER TIMINGS:

In this menu, user can view the Transfer Timings.

On clicking “Transfer Timings”, use will be redirected to the Equitas bank website page to view the

updated “Transfer timings”.


7. BILL PAYMENTS

User would be able to do the following under bill payments menu

Add/View Billers

Instant Bill Payment

History

7.1 ADD / VIEW BILLER

User would be able to do the following under add/view biller menu

Add Billers

View Billers

Pay Bill

7.1.1 ADD BILLER

Bill Payments -> Add/View Biller -> Add Biller

To add a new biller

Select “Category”

Select “Biller”

Enter “Nick Name”

Click Confirm to proceed or Cancel to cancel the current operation

The request goes to the Authorization matrix and the transfer will be completed once the

final leg is completed.


7.1.2 LIST BILLER

Bill Payments -> Add/View Biller ->List of Biller

Will display the list of billers

List of biller screen display the following details:

Biller ID

o Biller Nickname

o Biller Account ID

Click Add Biller to proceed to Add Biller section.

Click Pay Biller to proceed to View Pay Bills section.

7.1.3 VIEW PAY BILLS

Bill Payments -> Add/View Biller -> Pay Biller -> View Pay Bills

To view the pay bills

List of biller screen display the following details:

o Biller Name

o Biller Nickname

o Biller Due Date

o Biller Amount

Click Add Biller to proceed to Add Biller section.

Click Pay Now to proceed to Pay Biller section.


7.1.4 PAY BILLER

Bill Payments -> Add/View Biller -> Pay Biller -> View Pay Bills -> Pay Now

To pay a biller

View the Nickname

View the Bill Date

View the Bill Due Date

View the Bill Amount (Can edit if needed)

Select the Account Number

Click Confirm to proceed or Cancel to cancel the current operation


final leg is completed.


7.2 INSTANT BILLER PAYMENT

Bill Payments -> Instant Bill Payment

To pay a biller instantly

Select the “Biller”

Enter the “Biller details”

Click “Get Bill” to fetch bill details or click cancel to cancel the current operation

View the Biller, Mobile Number, Bill Date, Bill Due Date

View the Bill Amount (Can edit if needed)

Select the Account Number

Click Pay Now to proceed or Cancel to cancel the current operation


final leg is completed


7.3 HISTORY

Using this screen user can view the bill payment history

Bill Payments -> Payments History

Click History to see all records

Select From Date and To Date

Select Payment Type

o Instant Bill Payment

o Bill Payment

Or Select a Particular Account alone to filter the results accordingly

8. GST PAYMENTS

In this menu, user can transfer GST Payments in following ways.

Manual Transfer

Upload Challan

8.1 GST PAYMENTS – MANUAL TRANSFER

GST Payments -> Manual Transfer


“Account Type” & “IFSC Code” will be displayed by default

Select “Transaction Type”

o NEFT

o RTGS

Enter “CPIN Number”

Re-Enter “CPIN Number”


Enter “Amount”

Enter “Mobile Number”

Enter “Email-ID”

Enter “Remarks”

Accept the Terms and Conditions and check the ‘I have read the above terms and conditions’

Click “Transfer” to proceed or "Cancel" to cancel the current operation



operation.



Upon successful verification of OTP, transfer initiation success details will be displayed.




8.2 GST PAYMENTS – UPLOAD CHALLAN

GST Payments -> Upload Challan


“Account Type” & “IFSC Code” will be displayed by default

Enter “Remarks”

Select “Transaction Type”

o NEFT

o RTGS


Click “Click to add multiple files’ to upload multiple challans

Click Choose File. Select Challan PDF from your computer

Displays file name, Click Upload button

Enter “ Mobile Number” and “Email ID”

Click “Transfer” to initiate the transfer request or click “Cancel” to cancel the current

operation





operation.







8.3 GST PAYMENTS – CHECKER PROCESS







the transaction.






8.4 GST REPORTS

In this menu, user can view & download the GST reports based on either a pre-defined month range

or a particular period.

Select “From Date” & “To Date” / “Transaction Period“


Click “View Statement”


Select “Download Type”

Click “Download”


9. RECHARGES

In this menu, user can do the following recharges:

Mobile Recharge

DTH Recharge

Data Card Recharge

Recharge History

9.1 MOBILE RECHARGE

Select Recharges -> Mobile Recharge

Enter “Prepaid Mobile Number”

Select “Operator”

Select “Location”

Enter “Amount”


Click “Browse Plan” to view the plans

Accept the “terms & conditions”

Click “Proceed to recharge” to proceed or "Cancel" to cancel the current operation


The Pop-up consolidates transaction information of the recharge to be done.


operation.


Upon successful verification of OTP, recharge initiation success details will be displayed.

The request goes to the Authorization matrix and the recharge will be completed once



9.2 DTH RECHARGE

Recharges -> DTH Recharge

Enter “Subscriber ID”



Enter “Amount”








operation.






9.3 DATA CARD RECHARGE

Recharges -> Data Card Recharge

Enter “Data card Number”



Enter “Amount”








operation.







9.4 RECHARGE HISTORY

In this section, user can see the recharge history.

Recharges -> Recharge History

Select “From date” and “To date”

Select “Recharge Type”

o Mobile Recharge

o DTH Recharge

o Data Card Recharge

Click “History” button to view the recharge history.

10. BULK UPLOAD

In this menu, user can initiate transfers in bulk.

Bulk Upload – Download Format

Bulk Upload – Maker Process

Bulk Upload – Checker Process

Bulk Upload History

Bulk Upload – Important notes

10.1 BULK UPLOAD – DOWNLOAD FORMAT

In this menu, user can download the Sample upload file in excel and file formats.

Select “Bulk Upload” option for New Bulk Upload


Select “Transfer Type”

o NEFT

o RTGS

o Intra Bank (Within Equitas)

Select “format”

o Excel

o Text

Sample format file will be downloaded by selecting format.

10.2 BULK UPLOAD – MAKER PROCESS

Select “Bulk Upload” option for New Bulk Upload

Select “Transfer Type”

o NEFT

o RTGS

o Intra Bank (Within Equitas)


Click Browse and select the file or Drag and drop it


Once the File is uploaded successfully, Total amount and Number of records will be

automatically fetched and displayed in the screen.

Accept the terms & conditions

Click Upload to proceed or Cancel to cancel the current operation


The Pop-up shows the transaction details.


operation.

On Clicking “Confirm”, OTP verification screen will be launched, OTP is sent to user

registered mobile number



Upon successful verification of OTP, bulk upload initiation success details will be displayed.



10.3 BULK UPLOAD – CHECKER PROCESS


On Successful Login, home page will be displayed.



The Pop-up shows the transaction details.

Checker can verify the details and click “Authorize” to proceed or "Reject" to reject the

current transaction.


On Clicking “Authorize”, OTP verification screen will be launched, OTP is sent to user

registered mobile number

Enter the OTP and click on submit.


Upon successful verification of OTP, transfer confirmation details are displayed

Click CLOSE to return to home page

The User (Checker) can make note of the reference number for future references.

10.4 BULK UPLOAD HISTORY

Bulk Upload -> Bulk Upload History

To view the bulk upload history

Select a date range to filter the records or select a particular account alone

The result gives a summary of

o File Name

o Reference Number

o File Upload status

o No. of Records

o Amount

Click on Download icon to download the uploaded file.


10.5 BULK UPLOAD – CRITICAL POINTERS

Ensure to download sample file given by us before you make your first bulk upload

transaction.

Allowable file formats are EXCEL (XLS/XLSX) and TEXT (TXT) files.

Once file uploaded successfully, Total amount and Number of records will automatically be

fetched.

In Bulk file, all rows and columns format type should be in “TEXT” format only.

Account number column is formatted as TEXT, You can enter account number starting with

zero ( Ex: 012345)

Amount column in NEFT bulk upload format can also include decimals.

NEFT columns should not carry any special characters except - :.

'SMS' or 'EML' will be valid values for creditResponseEmailId. Based on the values provided,

SMS or Email will be triggered.

Avoid using comma (,) in any of the columns in the template file (e.g., Amount, Address,

etc.,).


Recommended number of records in each file should not exceed 500 line items as this may

lead to performance issues

Once file is prepared & saved, user is advised not to reopen for changes before uploading.

Prior beneficiary registration is not required when initiating transfer/s to beneficiaries through Bulk upload

OTP triggered to the mobile number of Maker, Checker – Mobile number mentioned in Equitas Corporate Internet Banking User Signup Request. Maker to authenticate by entering OTP (received on registered number) post successful upload of excel. Likewise, Checker to authorize transaction by entering OTP (received on registered number)

Bulk transfers – IMPS is not available

File Naming Conditions:

The filename should be in NNNNNN_YYYYMMDD_NN format where

NNNNNN should be the corporate customer ID

YYYYMMDD should be today's date.

NN should be sequence number.

The extension of the file should be .xls,.xlsx,.txt

Ex: If the Corporate UCIC of a CA is 12345 , file name should be 12345_20191211_01 if you are

uploading a file today.

11. SERVICES

In this section, user can use following services:

Debit Card

Cheque Book

Service Request List

Request DD

Door Step Services

Limit Renewal / Enhancement request

Stock Statement Upload

Stock Insurance Upload

Audited Financial Statement Upload

Track Cheque Book / Debit Card Status

11.1 DEBIT CARD

In this section, user can do the following debit card services:

Reset Debit Card Pin

Debit Card Hotlist


Block Debit Card

Debit Card Limit

11.1.1 RESET DEBIT CARD PIN

In this menu, user can reset the Debit Card PIN.

Services -> Debit Card -> Reset Debit Card PIN


Select the “Debit Card Number”

Select the “Expiry Date (Month & Year)”

Enter the “CVV”

Click “Verify” to proceed or “Cancel” to cancel the current operation

If user remember his password, click on “Yes”

If user did not remember his password, click on “No”

Enter “New Pin”

Confirm “New Pin”



Upon successful verification of OTP, Debit Card Reset PIN successful message will be

displayed


11.1.2 DEBIT CARD PERMANENT BLOCKING

In this menu, user can Hotlist the Debit Card.

Services -> Debit Card -> Debit Card Hotlist



Select the “Reason”

Enter the “Description / Remarks”

Click “Hotlist Card” to proceed or “Cancel” to cancel the current operation

Upon successful verification of OTP, Debit Card Hot-listed message will be displayed.

Note: Once the Debit Card is hot-listed, it can be unblocked.


11.1.3 TEMPORARY BLOCK / UNBLOCK CARD CONTROL

In this menu, user can Block / Unblock the Debit Card.

Services -> Debit Card -> Block Debit Card

To Block Debit Card

Select “Service Type” as Block Card


Select “Debit Card”

Select “Reason”

Enter “Description / Remarks”

Click “Confirm” to proceed or “Cancel” to cancel the current operation



Upon successful verification of OTP, Debit Card Blocked Successfully message will be

displayed.

To UnBlock Debit Card

Select “Service Type” as UnBlock Card


Select “Debit Card”

Enter “Description / Remarks”

Click “Confirm” to proceed or “Cancel” to cancel the current operation



Upon successful verification of OTP, Debit Card Blocked Successfully message will be

displayed.


11.1.4 DEBIT CARD LIMIT MANAGEMENT

In this menu, user can manage Debit Card Limits.

Services -> Debit Card -> Debit Card Limit

Select the “Account Number”


Select the ATM limit from Slider

Select the POS limit from Slider

Click Submit to proceed or Cancel to cancel the current operation



Upon successful verification of OTP, Debit Card Limit updated successfully message will be

displayed

Note: Debit Card Limit modification is permitted only once in a day.

11.2 CHEQUE BOOK SERVICES

In this section, user can do the following Cheque Book services:

Stop Cheque Pay

Cheque Book Request


Cheque Status

Add Positive Pay

View / Edit Positive Pay

11.2.1 CHEQUE STOP PAY

Services -> Cheque Book -> Stop Cheque Pay


Select “Reason”

Enter “Start Cheque number”

Enter “End Cheque Number” (if only one, this field can be blank)

Click “Stop Payment of Cheque” to proceed or “cancel” to cancel the current operation



operation.



Upon successful verification of OTP, Stop Cheque payment initiation success details will be

displayed.


11.2.2 CHEQUE BOOK REQUEST

Services -> Cheque Book -> Cheque Book Request

Cheque Book Request – Maker Process:


Select “Dispatch Flag”

Select “No. of Cheque Book”

Enter “No. of Cheque Leaves”

Click "Submit" to proceed or "Cancel" to cancel the current operation



operation.



Upon successful verification of OTP, Cheque Book initiation success details will be displayed




Cheque Book Request – Checker Process (Authorization):







the transaction.




reference.


11.2.3 CHEQUE STATUS

Services -> Cheque Book -> Cheque Status


Enter “Cheque Number”

Click “Submit” to proceed or “Cancel” to cancel the current operation.

11.2.4 ADD POSITIVE PAY

In this menu, user can submit Cheque details for Positive Pay.

Services -> Cheque Book -> Add Positive Pay

Select “Equitas Account Number”



Select “Cheque Date”

Enter “Cheque Amount”

Enter “Transaction Code”

Enter “Drawee Bank MICR Code”

Enter “Short Account Number”

Enter “Payee Name”

Enter “Payee Mobile Number”


Click “Submit” to proceed or "Cancel" to cancel the current operation

Upon submission, confirmation will be displayed.


11.2.5 VIEW / MODIFY POSITIVE PAY

In this menu, user can view / modify Positive Pay details.

To View Positive Pay details:

Services -> Cheque Book -> View / Modify Positive Pay

Select “Equitas Bank Account”

Click “Fetch positive Pay Data”

To Modify Positive Pay details:

Services -> Cheque Book -> View / Modify Positive Pay

Select “Equitas Bank Account”

Click “Fetch positive Pay Data”

Click “Edit”


User can edit wherever required to modify the positive pay details.


Click “Submit” to proceed or "Cancel" to cancel the current operation

Upon submission, confirmation will be displayed.

11.3 SERVICE REQUEST LIST

Services -> Service Request list

To view he Service request initiated list


User can view the following in this section

SR Number (SR - Service Request)

Category

SR Sub Category

Service Type

Status

11.4 DOOR STEP SERVICES

In this menu, user can raise the followings service requests.

Cash Pickup Request

Cash Delivery Request

11.4.1 CASH PICKUP REQUEST

Services -> Door Step Services -> Cash Pickup Request

Cash Pickup Request – Maker Process:


Enter “Transaction Amount”


Click on the Terms & Conditions

Click “Confirm” to proceed or” Cancel” to cancel the current operation


Cash pick up request initiation success details will be displayed



Note: This Service is available only for the Doorstep banking registered customers.

Cash Pickup Request – Checker Process (Authorization):








the transaction.



Upon successful verification of OTP, request submission successful message will be displayed

with SR Number.

11.4.2 CASH DELIVERY REQUEST

Services -> Door Step Services -> Cash Delivery Request

Cash Delivery Request – Maker Process:


Enter “Transaction Amount”



Click on the Terms & Conditions

Click “Confirm” to proceed or” Cancel” to cancel the current operation


Cash Delivery request initiation success details will be displayed



Note: This Service is available only for the Doorstep banking registered customers.

Cash Delivery Request – Checker Process (Authorization):








the transaction.



Upon successful verification of OTP, request submission successful message will be displayed

with SR Number.

11.5 LIMIT RENEWAL / ENHANCEMENT REQUEST

In this menu, user can enhance limit renewal date and limit amount.

11.6 STOCK STATEMENT UPLOAD

In this menu, user can upload the Stock Statement.


11.7 STOCK INSURANCE UPLOAD

In this menu, user can upload the Stock Insurance.

11.8 AUDITED FINANCIAL STATEMENT UPLOAD

In this menu, user can upload the Audited Financial Statement.

11.9 TRACK CHEQUE BOOK / DEBIT CARD STATUS

In this menu, user can track Cheque book / debit card status.

Services -> Track Cheque Book / Debit Card Status


Select “Request Type”

Debit Card

Cheque Book

Both


Note: Shipments can be tracked for period of last 90 days from current date.


12. SETTINGS


Password Reset

Security Questions

Secure Image Access

Change CIF

Update Nick Name

12.1 PASSWORD RESET

In this menu, user can reset login password.

Settings -> Password Reset

Enter “Old Password”

Enter “New Password”

Enter “Confirm New Password”


User would get the confirmation message on the screen.


12.2 SECURITY QUESTIONS

In this menu, user can change his security questions used when he forgets his password and tries to

reset his password without logging in.

Security Questions

Select “Security Question1”

Enter “Your Answer1”








12.3 SECURE IMAGE ACCESS

In this menu, user can change his secure access mage which would be displayed in the logging

screen for confirmation and user has to select /confirm it so that he does not enter his details in a

wrong browser.

Settings -> Secure Image Access

Password Details

Select the required image.

Click “Submit”.

Image would be updated successfully.


12.4 CHANGE CIF

In this menu, user can change his corporate ID.

Settings -> Change CIF

Select the “CIF” from the list

Click “Submit”



12.5 UPDATE NICK NAME

In this menu, user can update his nick name.

Settings -> Update Nick Name

Enter “Nick Name”

Click “Update” to proceed or “Cancel” to cancel the current operation.



13. FAVOURITES

In this menu, when user doing a transaction can mark as favourite. This section displays the list of

favourites and can re-initiate the transaction

This section displays the followings:

Nick Name o Transaction type

Click Delete icon to delete the transaction from favourite

Click on the Nickname to re-initiate the transaction


14. LOGOUT

If user wants to logout from the application, please click “Logout”

Click on “Yes” in popup to logout.

Click on “No” to go back to Home Page