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Cultural Diversity Strategy 2008 2011 PROMOTING VITALITY AND OPPORTUNITY

Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

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Page 1: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

Cultural Diversity Strategy 2008 – 2011PROMOTING VITALITY AND OPPORTUNITY

Page 2: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

Adopted: 30 June 2008

Owner: Manager, Social Planning, Access and Community Development

Review Date: July 2009

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1Cultural Diversity Strategy 2008–2011

TABLE OF CONTENTS

EXECUTIVE SUMMARY 2

1.0 WHY A CULTURAL DIVERSITY STRATEGY? 4

1.1 Principles 5

1.2 Objectives 6

1.3 Origins of the Strategy 6

2.0 THE CITY IN PROFILE 7

2.1 Birthplaces 7

2.2 Languages Spoken 8

2.3 Ancestry 9

3.0 BACKGROUND AND CONTEXT 10

3.1 Legislation and Role of Local Government 10

3.2 Relationship to the City’s Plans 11

3.3 Initiatives for Culturally and Linguistically Diverse Communities and Achievements to date 11

4.0 OBJECTIVES, INITIATIVES AND ACTIONS 15

4.1 Celebrating and Valuing Diversity 16

4.2 Participation and Connection 16

4.3 Responsive Services and Support 17

4.4 An Inclusive Council 18

4.5 Leadership and Advocacy 18

4.6 Sustaining the Global City 19

5.0 PUTTING THE STRATEGY INTO ACTION 20

5.1 Strategy Implementation Plan 20

5.2 Multicultural Advisory Panel 20

5.3 Monitoring and Update Reports 20

5.4 Annual Review and New Action Plan 21

5.5 Four Year Evaluation 21

6.0 CULTURAL DIVERSITY STRATEGY ACTION PLAN 2008–2011 22

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2 Cultural Diversity Strategy 2008–2011

EXECUTIVE SUMMARY

The City of Sydney has a strong commitment to celebrating and enhancing our cultural diversity. In a local government area where one in three of its residents are born overseas, the City recognises it has a responsibility to ensure its policies and services are continuously improving to match the community’s needs.

The City recognises the Gadigal People of the Eora Nation are the traditional custodians of the land, and values the continuing culture and community contributions of its Indigenous Australians. It also recognises the significant contributions made by successive waves of migrants and refugees to its local government area and to the country. Governments at all levels have an important role to play in promoting this vitality and continuing to provide opportunities for all individuals, regardless of their cultural, linguistic or religious backgrounds, to participate fully in the community.

The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity over the coming years.

The Strategy is consistent with the City‘s corporate and social planning processes and is built upon six core objectives:

1. Celebrating and Valuing Diversity

2. Participation and Connection

3. Responsive Services and Support

4. An Inclusive Council

5. Leadership and Advocacy

6. Sustaining the Global City

Under each objective, the City has developed a set of practical initiatives and actions that cover all areas of Council’s services and activities.

In Celebrating and Valuing Diversity, the Strategy supports initiatives that promote understanding between diverse communities and continue to support and organise cultural events that celebrate diversity, such as Chinese New Year, Living In Harmony Program and Christmas celebrations. It also includes a range of initiatives on promoting cultural diversity in our arts, history and heritage programs.

In Participation and Connection, the City will implement a range of communication processes to better reach members of the community who speak languages other than English, as part of a new Multicultural Communications Protocol.

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In Responsive Services and Support, the City will ensure its grants and sponsorship programs are accessible to cultural and linguistically diverse groups and organisations. It will also ensure its own facilities, services and programs are culturally appropriate to a multicultural society and accessible to residents, workers and visitors regardless of their cultural, linguistic or religious backgrounds.

The Strategy contains initiatives on ways to An Inclusive Council. This involves the ongoing employment of bi-lingual and multicultural specialist staff, providing cross-cultural staff training, and ensuring Council’s decision making is informed by sound and inclusive consultation and evidence-based processes.

In Leadership and Advocacy, the City is committed to advocate for the social and economic benefits of a multicultural society. It will work closely with both the state and commonwealth governments to jointly implement measures aimed at promoting the benefits of cultural diversity. It will also continue to advocate to support compassionate policies and initiatives that support refugees and asylum seekers.

Finally, in Sustaining the Global City, the City will continue to takes steps to ensure its social and urban planning is attractive to international businesses and skilled migrants. It will promote Sydney with international students and tourists. It will also encourage businesses to take advantage of our skilled migrants, and support business organisations to promote and support ventures reflective of our culturally diverse community.

To ensure the Strategy is being effectively implemented across the City, a number of review and monitoring processes have been put in place. This includes the establishment of a Multicultural Advisory Panel made up of community members. It also includes annual updates on the Strategy as part of the Corporate Plan reporting process, plus an annual review and the development of a new action plan for the coming year.

The City’s Cultural Diversity Strategy 2008–2011 provides a comprehensive and cohesive framework that builds on our past achievements in encouraging a harmonious and prosperous multicultural community. It provides the practical steps to ensure the City of Sydney continues to grow as a vibrant global city, providing opportunities to all its residents, workers and visitors.

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4 Cultural Diversity Strategy 2008–2011

1.0 WHY A CULTURAL DIVERSITY STRATEGY?

The City of Sydney (the City) is an internationally recognised vibrant and cosmopolitan city made up of people who come from many different nations across the world.

Of the City’s nearly 160,000 residents, approximately 46% or 56,000 were born overseas. Over 32% or 38,000 of our residents speak a language other than English at home. This diversity is also reflected in the City’s workforce, where approximately 21% of the City’s employees speak a second language at home.

The City recognises the Gadigal People of the Eora Nation are the traditional custodians of the land, and values the continuing culture and community contributions of its Indigenous Australians. It also recognises the significant contributions made by successive waves of migrants and refugees to its local government area and to the country.

Migrants and refugees, whether dating back two hundred years or newly arrived, have brought with them a rich array of skills, experiences, language and cultures. Recognising and valuing of this diversity within the context of a harmonious community has major social and economic benefits.

A city where people of all cultures and faiths feel respected and valued is a city that encourages its people to be included, connected and able to participate in the life of the community. It builds an environment where all individuals, regardless of their cultural, linguistic or religious backgrounds, can positively contribute to society and play a constructive part in building a strong, prosperous and harmonious community, full of vitality and opportunities.

When we stroll down the streets of Sydney we can see the productive benefits of a truly multicultural society. The City continues to grow as a hub to many international firms who have selected Sydney over other cities because of its culturally and linguistically skilled workforce. Many of the City’s business owners and staff also use their connections in their countries of origin to further grow their businesses in an international marketplace.

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5Cultural Diversity Strategy 2008–2011

On a daily basis Sydneysiders have access to the cuisines of the world, as well as to a vast array of culturally diverse products and retail outlets. Each of these contributes to the economic development of the City, as well as to a vibrant and interesting community life.

As a centre for learning, the City also attracts a large number of international students, many of whom elect to make Australia their home after completing their degrees.

Our cultural diversity is also evident in the City’s high profile cultural celebrations such as the Chinese New Year, the largest outside of Asia, as well as in Living in Harmony Program and Christmas celebrations. These events and other appeals of the City make Sydney a prime international tourist destination.

Yet the vibrancy and diversity of Sydney and its harmonious yet exciting culture is not the result of mere accident. The City of Sydney and those who live in and visit it are the beneficiaries of ongoing work to develop and refine policies of inclusiveness, social justice and productive diversity.

To ensure that this continues, and the benefits of cultural diversity in the City can grow and add value to our community as a whole, the City has prepared this comprehensive Cultural Diversity Strategy.

1.1 Principles

The City of Sydney’s Cultural Diversity Strategy is supported by three principles:

■ A belief in the benefits of a multicultural society that is free of discrimination and fosters community harmony.

■ All residents, workers and visitors will be respected and valued regardless of their cultural, linguistic or religious backgrounds.

■ To be inclusive, responsive and culturally sensitive in the City’s policies, processes and services.

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6 Cultural Diversity Strategy 2008–2011

1.2 Objectives

In order to put these principles into practice, and to continuously measure our progress, the City’s Cultural Diversity Strategy has six objectives:

1. Celebrating and Valuing Diversity

2. Participation and Connection

3. Responsive Services and Support

4. An Inclusive Council

5. Leadership and Advocacy

6. Sustaining the Global City

These objectives form the backbone of our Cultural Diversity Strategy 2008–2011.

Over the next three years the City will implement a range of initiatives under each objective. Progress will be monitored by an annual set of actions, with measurable outcomes.

1.3 Origins of the Strategy

In 2006 the City undertook a major Multicultural Review which included extensive consultations with staff and managers across the organisation. The review also looked into existing Council policies and initiatives.

In 2007 these initiatives were again reviewed in the context of developing a draft Cultural Diversity Strategy. A further round of internal and external consultation was undertaken.

What follows is a consolidation of initiatives and actions that have underpinned the City’s commitment to multiculturalism over many years. It also contains initiatives and actions that will make the City a leader in terms of inclusion and responsiveness.

The success of the City of Sydney so far has been one of a dynamic and culturally rich city. The City of Sydney’s Cultural Diversity Strategy will build on this success and ensure that it continues to be a city of vitality and opportunity for everyone.

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7Cultural Diversity Strategy 2008–2011

Like other metropolitan areas in Australia, the City of Sydney local government area (LGA) is rich in cultural diversity. According to the Australian Bureau of Statistics 2006, of the City’s 160,000 residents, 35% or 56,000 were born overseas. Nearly 24% or 38,000 of our residents speak a language other than English at home. This diversity is also reflected in the City’s workforce, where approximately 21% of the City’s employees speak a second language at home.

The number of residents of the City of Sydney born overseas increased by 7,050 between 2001 and 2006.

2.1 Birthplaces

The most common overseas birthplace in the City was the United Kingdom with some 7,800 people, followed by China with approximately 5,600, New Zealand with approximately 4,700, Indonesia with approximately 3,000 people and South Korea with approximately 2,500 people.

2.0 THE CITY IN PROFILE

the UK

China

New Zealand

Indonesia

South Korea

Thailand

Hong Kong

Malaysia

Vietnam

the USA

Japan

India

Ireland

Comparing Overseas Birthplaces

0 1% 2% 3% 4% 5% 6% 7%Proportion of people

Greater Sydney 2006

City 2006

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8 Cultural Diversity Strategy 2008–2011

2.2 Languages spoken

Of the 56,000 people born overseas, nearly half (42%) spoke only English and of those for whom English was not their first language, 46% spoke it well. However, 11% of overseas-born people in the City (around 6,200) did not speak English well. Twenty-five per cent of these people had arrived in the past five years, while about 40% arrived more than 15 years ago.

In 2006 the most commonly spoken language other than English was Mandarin, spoken by 5,738 people (4.8 %) followed by Cantonese (5,094 or 4.2%), then Indonesian (2,627), Korean (2,435), Greek (2,022), Russian (1,680), Spanish (1,569) and Vietnamese (1,319) respectively.

Relative to Greater Sydney, the City’s most common language spoken at home other than English was Indonesian (spoken by 4.6 times the proportion of people within Greater Sydney), Russian (spoken by 4.1 times) and Japanese (spoken by 3.5 times). On the other hand, Arabic/Lebanese, Italian, Vietnamese and Hindi, though spoken here, were used by relatively fewer people than across Greater Sydney.

Among local Aboriginal people, 3.5% spoke Aboriginal languages at home. In Greater Sydney, 2.7% of Aboriginal people did so.

The following table gives the distribution of languages other than English spoken at home in the City’s LGA. It also lists those suburbs containing the highest proportions of residents speaking those languages at home.

LanguageResident Numbers

Percent of population Suburbs with greatest proportion

Mandarin 5,738 4.8% Sydney City, Haymarket, Ultimo, Pyrmont

Cantonese 5,094 4.3% Sydney City, Haymarket, Ultimo, Pyrmont

Indonesian 2,627 2.2% Sydney City, Haymarket, Rosebery, Pyrmont

Korean 2,435 2.0% Sydney City, Haymarket, Pyrmont, Surry Hills, Waterloo

Greek 2,022 1.7% Rosebery, Newtown, Redfern, Surry Hills

Russian 1,680 1.4% Waterloo, Redfern, Rosebery, Woolloomooloo

Spanish 1,569 1.3% Rosebery, Redfern, Glebe, Surry Hills

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2.3 Ancestry

In the City of Sydney, only 20% of people gave their ancestry as Australian. Of the others, the most commonly cited ancestry was English (22%), followed Chinese (10%), Irish (9%), Scottish (6%) and German (3%).

Compared with Greater Sydney, the biggest differences in the ancestries of the City’s people were the larger proportions of people with Australian ancestry (25.5% versus 19.1%), Chinese ancestry (10.1% versus 6.1%) and Irish ancestry (9.3% versus 6.8%). There were smaller proportions with Lebanese (0.7% versus 2.7%) and Italian (2.4% versus 3.6%) ancestries.

The City’s Aboriginal and Torres Strait Islander population in 2006 was 1,981 constituting 1.7% of the population compared with 1.1% within Greater Sydney.

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3.0 BACKGROUND AND CONTEXT

3.1 Legislation and role of local government

The NSW Community Relations Commission and Principles of Multiculturalism Act 2000 (Amendment 2003) enshrines the policy of multiculturalism. The Act establishes the four Principles of Multiculturalism as NSW Government policy and requires public authorities to observe these principles in the conduct of their affairs. The Act makes it the duty of the Chief Executive Officer of every public authority and each Council to ensure that the provisions of this Government’s policy are carried out.

The four Principles of Multiculturalism are:

Principle 1 – All individuals in New South Wales should have the greatest possible opportunity to contribute to, and participate in, all aspects of public life in which they may legally participate.

Principle 2 – All individuals and institutions should respect and make provision for the culture, language and religion of others within an Australian legal and institutional framework where English is the common language.

Principle 3 – All individuals should have the greatest possible opportunity to make use of and participate in relevant activities and programs provided or administered by the Government of New South Wales.

Principle 4 – All institutions of New South Wales should recognise the linguistic and cultural assets in the population of New South Wales as a valuable resource and promote this resource to maximise the development of the State.

Local councils address the Principles of Multiculturalism through developing a Social Plan in response to the Social/ Community Planning and Reporting Guidelines, and Management Planning provisions of the Local Government Act 1993 (as amended) and related regulations.

NSW local council social/ community frameworks are based on the NSW Government’s broader social justice framework, which includes seven target groups, one of which is people of culturally and linguistically diverse backgrounds.

Local councils in New South Wales play a crucial role in promoting the NSW Principles of Multiculturalism, and many councils provide a broad range of multicultural programs and services to their diverse communities in culturally appropriate and often innovative ways. Councils can also promote the four principles through decisions they make in terms of planning, staffing and communication.

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11Cultural Diversity Strategy 2008–2011

3.2 Relationship to the City’s plans

The City’s Social Policy (2006) contains amongst its principles the City’s commitment to:

■ Recognition of Indigenous Australians

■ Valuing all people

■ Diversity is strength

■ Fair and integrated decisions

It also establishes Council’s roles in:

■ Social leadership

■ Providing information

■ Fostering participation

■ Research

■ Advocacy

This Strategy applies the principles and roles defined in the Social Policy and provides direction to address the priority needs for people from culturally and linguistically diverse backgrounds documents in the City’s Social Plan 2006–2010.

3.3 Initiatives for culturally and linguistically diverse communities and achievements to date

This Strategy has consolidated the City’s commitment to a culturally diverse Sydney and builds on many policies and initiatives that have helped make the City what it is today. Some of these are:

Multicultural celebrations

The City already has very successful cultural events and cross-cultural initiatives that celebrate the cultural diversity of the City and promote understanding and respect between communities.

The City organises and sponsors a number of major multicultural events each year, including:

■ Living in Harmony program: The City has coordinated the Living in Harmony program for the several years in partnership with a range of community groups and organisations. During the weeks leading up to Harmony Day (21 March), the City organises a series of events including concerts, cross-cultural tours, cultural talks, workshops and movie nights. These events promote understanding and interaction between various communities.

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■ Primo Italiano: Held in Stanley Street, East Sydney during May. Primo Italiano is an annual festival celebrating Sydney’s original Little Italy with contemporary Italian food, wine and entertainment.

■ City’s Chinese New Year Festival: Outside of Asia, the City’s festival is one of the largest celebrations of the Lunar New Year with a parade, night markets, food stalls, dragon boat racing, tours and many other events.

The City of Sydney History program

The City’s History program has a strong commitment to support and document migrant and refugee history via the following initiatives:

■ Dictionary of Sydney: The project aims to present the history of all of metropolitan Sydney online and through other mediums. It will become a forum for public discussion, education and entertainment. It will contain vast amounts of material on all the different ethnic and cultural groups.

■ Self-guided walking tour brochure: The self-guided historical walking tour brochures introduce residents and visitors to different aspects of the Sydney’s fascinating history including tours of places that are significant to the City’s multicultural communities such as Spanish Quarter and Chinatown A separate brochure also introduces Sydney Colony history. The walking tour brochures have been translated into Chinese, Korean and Japanese.

■ Oral history: Oral testimony is often the starting place for documenting the lives of people. The City’s History program has coordinated and collated oral histories of migrants and refugees and their settlement in Sydney.

■ Barani website: Understanding and appreciation of Aboriginal culture has been nurtured within the City by the establishment of the Barani website. The website contains the history, life stories and images of Indigenous men and women who have made significant contributions to their people and their country.

Identifying opportunities to further promote the website, and enhance culturally and linguistically diverse communities’ understanding and respect of Aboriginal culture is an ongoing commitment of the City.

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NAIDOC Week

The City supports and works in partnership with Aboriginal and Torres Strait Islander communities to organise events in the first week of July each year. NAIDOC Week celebrates the history, culture and achievements of Aboriginal and Torres Strait Islander people and is committed to engaging members of our community including people from migrant and refugee backgrounds.

Grants and Sponsorships program

The City’s grants and sponsorships program provides funding and in-kind support to a range of community groups and organisations. One of the priority groups for support is people from culturally and linguistically diverse backgrounds. The City’s grants and sponsorships program also provides extensive support for community organisations and groups to develop strategies to promote understanding and improve access to information and services for people from culturally and linguistically diverse communities.

Libraries

Council’s library network has an extensive community languages collection which feature at least nine community languages. The library service has compiled and analysed client ethnicity data to provide an indication of the needs of a particular language collection and justify its expansion.

Children Services

The service actively integrates cross-cultural understanding and appreciation into their program. The Children services have also used the skills of volunteers from diverse cultural backgrounds in centre activities and has displayed images and celebrated festivals from around the world.

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Culturally diverse workforce

The City’s cultural diversity is reflected in our workplace. In July 2006 the staff diversity survey indicated that 25% of the City’s staff were born overseas, 21% speak a second language, 15% are from a non-English speaking background and 3% are from an Aboriginal and Torres Strait Islander background.

The City also employs specialist staff. It has a Multicultural Development Officer to provide advice to Council on multicultural issues and develop multicultural policies. The Multicultural Development Officer participates in government and non-government forums to advocate for the community, as well as networking and providing advice and support to community organisations and groups. The Multicultural Development Officer also coordinates the annual Living in Harmony program. Council’s Library service also employs a multicultural librarian to ensure the library service is meeting the needs of the City’s diverse communities.

The City’s services, such as its Libraries and Children’s, Aged and Disability Services, have developed proactive strategies and policies to make their services more accessible to culturally and linguistically diverse communities. This includes recruitment of bi-lingual and bi-cultural staff and regular collection of client ethnicity data to assist with service planning and evaluation. The City has compiled extensive information on its demographic profile and made this available on its website.

Ultimo Community Centre is an example of how these policies can work in the local area. The centre employs bi-lingual staff and currently has several hundred clients from Chinese-speaking backgrounds, comprising about 50% of its total membership. The Centre also supports and encourages the participation of Chinese-speaking volunteers. It has established a Chinese Seniors Group which runs regular art classes and a social program attracting over 170 clients per week.

Sustainable Sydney 2030 consultation

Sustainable Sydney 2030 is a strategic planning project that will create a plan to guide the development of the City of Sydney for the next 20 years and beyond. The project has adopted a number of creative and inclusive strategies to consult with the City’s diverse communities. To date, the City has directly consulted with more than three thousand Sydneysiders from all walks of life through forums, workshops, talks, roundtable lunches, schools poetry project and a Chinese community leaders roundtable.

Each of these achievements and outcomes are built on in the objectives, initiatives and actions that follow.

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15Cultural Diversity Strategy 2008–2011

4.0 OBJECTIVES, INITIATIVES AND ACTIONS

The City’s 2008–2011 Cultural Diversity Strategy has six objectives:

1. Celebrating and Valuing Diversity

Recognising, supporting and celebrating the rich cultural diversity of the City’s local residents, workers and visitors.

2. Participation and Connection

Improving opportunities for members of the culturally and linguistically diverse communities to access and participate in the life of the City.

3. Responsive Services and Support

Providing services that are responsive to the community and able to support those with specific linguistic or cultural needs.

4. An Inclusive Council

Ensuring the City’s staff and processes reflect its culturally diverse community.

5. Leadership and Advocacy

Seeking opportunities for the City to provide leadership and work in partnership with others to advocate for culturally diverse communities.

6. Sustaining the Global City

Making the most of the economic benefits of cultural diversity and seeking ways to sustain Sydney as a global city.

What follows is a list of initiatives to be undertaken under each objective, together with a set of actions to be implemented between 2008 and 2011.

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4.1 Celebrating and Valuing Diversity

The City of Sydney recognises, supports, values and celebrates the rich cultural diversity of its residents, workers and visitors.

We celebrate the fact that much of the vibrancy and vitality of the City draws from the one third or more of residents who were born outside Australia, who bring to the City a diverse mix of skills, cultures, languages and religions.

To build on this vitality, and to increase opportunities to celebrate and support diversity, the City of Sydney is committed to the following initiatives:

1.1 Produce major events celebrating diversity

1.2 Promote harmony in the community

1.3 Support community celebrations of diversity

1.4 Showcase diversity in the City’s images, artworks and documentation

1.5 Promote our culturally diverse history and heritage

1.6 Actively participate in citizenship ceremonies

1.7 Promote Aboriginal and Torres Strait Islander culture and heritage to culturally and linguistically diverse communities

4.2 Participation and Connection

Every person living, working, studying or visiting the City of Sydney has something to contribute to the life of its community. The range of skills, abilities and experiences on offer are part of what makes Sydney a great place to live and work.

An accessible city is one that ensures all residents have the opportunity to make use of its services and facilities and take part in decision-making processes. For some whose first language is not English, this may involve the provision of interpreter services and multilingual and multi-format information.

To improve opportunities for residents, workers or visitors from culturally and linguistically diverse backgrounds to access and participate in the life of the city, the City of Sydney is committed to the following initiatives:

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17Cultural Diversity Strategy 2008–2011

2.1 Develop a Multicultural Communication Protocol, including the use of strategic translations

2.2 Enhance the City’s multilingual website

2.3 Provide easy access to interpreter services

2.4 Recruit and make strategic use of bi-lingual staff

2.5 Ensure accessible communications

2.6 Undertake inclusive consultations

2.7 Provide accessible venues and facilities

4.3 Responsive Services and Support

The City of Sydney is proud of the range of grants, sponsorships, social and information services it provides to the community. These initiatives exist for the benefit of all residents and therefore should be responsive to the needs of community members.

To ensure all members of the community are given opportunities to make use of the City’s services, and find them responsive to their needs, the City of Sydney is committed to the following initiatives:

3.1 Provide grants and sponsorships that are inclusive of culturally and linguistically diverse communities

3.2 Undertake culturally diverse community services programming

3.3 Deliver inclusive library services

3.4 Enhance the inclusiveness of core services

3.5 Enhance the inclusiveness of planning and design activities

3.6 Undertake research into culturally and linguistically diverse community needs

3.7 Assist building the capacity of the multicultural communities to support and respond to their emerging needs and issues

3.8 Support and address the needs of small and emerging communities

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18 Cultural Diversity Strategy 2008–2011

4.4 An Inclusive Council

Culturally and linguistically diverse communities are best served by council staff who reflect the same level of diversity. Just as cultural diversity is an obvious reality on the streets of Sydney, it should be a reality in the corridors of Council.

Staff training in cross-cultural awareness, recruitment of bi-lingual staff, and employ-ment of multicultural specialists all contribute to building a strong and responsive workforce.

To achieve the aim of an inclusive City, the City of Sydney is committed to the following initiatives:

4.1 Ensure council decision-making is inclusive

4.2 Employ multicultural specialist staff

4.3 Establish a Multicultural Advisory Panel

4.4 Undertake culturally diverse recruitment

4.5 Deliver cross-cultural awareness staff training

4.6 Undertake evidence-based decision-making

4.5 Leadership and Advocacy

Twenty-first century community building requires a vision that looks further than the physical borders of the city itself.

Having recognised the value of cultural diversity to the social and economic success of Sydney, the City of Sydney is in a position to encourage other city councils and the state and commonwealth governments to develop more policies and practices to enhance community harmony and inclusiveness to make Australia a better place for all of us.

As the primary local council for the capital city of New South Wales, the City of Sydney has a vital role to play in advocacy and leadership in this state and beyond.

To take steps towards fulfilling this leadership and advocacy role, the City of Sydney is committed to the following initiatives:

5.1 Promote the benefits of cultural diversity

5.2 Support and advocating for refugees and asylum seekers

5.3 Encourage skilled migrant and multicultural volunteers initiatives

5.4 Partner with different levels of government

5.5 Engage with the community

5.6 Promote the Cultural Diversity Strategy

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4.6 Sustaining the Global City

Australia is part of a global community and the City of Sydney already forms a key connection point between our nation and the rest of the world, particularly in the Asia Pacific region.

Modern communications and modes of transport mean that both information and people are on the move as never before. It is in this kind of global marketplace that cultural and linguistic diversity comes into its own and economies which recognise this will prosper.

The City of Sydney can realise the wide-ranging benefits of being Australia’s premier global city by assisting and encouraging culturally and linguistically diverse businesses, workers and students to reach their full potential. In this way Sydney can remain and grow in popularity as a first class tourist destination and attractive centre for global companies to set up shop.

To build on Sydney’s status as Australia’s key pathway to the global economy, over the next three years the City of Sydney is committed to the following initiatives:

6.1 Sustain our global city status

6.2 Improve our social and urban planning

6.3 Encourage culturally diverse business communities

6.4 Encourage international students

6.5 Promote tourism

6.6 Advocate for the economic benefits of cultural diversity

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20 Cultural Diversity Strategy 2008–2011

5.0 PUTTING THE STRATEGY INTO ACTION

Following the City’s endorsement of the Cultural Diversity Strategy, a number of steps will be taken to ensure the initiatives and actions are acted upon, as well as regularly reviewed and monitored. These include:

5.1 Cultural Diversity Strategy Action Plan 2008–2011

To complement this Strategy, the City has prepared a detailed Action Plan matrix which itemises individual actions and responsibilities.

Immediately upon approval, this Action Plan matrix will be finalised with updated completion dates, targets and deliverables under each initiative.

The matrix will form the internal working document for council staff and be used to continuously monitor and report against (see 3 and 4 below).

5.2 Multicultural Advisory Panel

As noted in the Action Plan (see 4.3), the Multicultural Advisory Panel, made up of council representatives, culturally and linguistically diverse service providers and community members, will meet three times per year to review and comment on the implementation of initiatives contained in the Cultural Diversity Strategy. They will also meet to advise the City on possible new actions to be considered under the agreed objectives and initiatives.

As required, information and advice will be fed back to relevant sections of Council as part of a continual improvement process.

5.3 Monitoring and update reports

Annual updates on the Strategy’s progress will be provided to senior council staff as part of the Corporate Plan reporting process.

An annual Access and Equity Activity Report will also be provided to the NSW Community Relations Commission for a Multicultural NSW.

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21Cultural Diversity Strategy 2008–2011

5.4 Annual review and new action plans

Concurrent with the end of year quarterly update (see 3 above), an Annual Cultural Diversity Strategy Status Report will be prepared, noting the achievements of the past 12 months and identifying a new action plan for the coming year.

The new actions will be developed as part of a continuous improvement process against the Strategy’s objectives and initiatives and will build on past successes.

The action plan will be developed in consultation with the community, including advice and input from the Multicultural Advisory Panel, as well as from relevant council staff.

5.5 Four year evaluation

At the end of the four year life of the Strategy, the City will conduct an independent evaluation of the implementation of its Cultural Diversity Strategy. The evaluation will also help shape the objectives, initiatives and actions to be included in the next phase of the City’s cultural diversity planning process.

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22 Cultural Diversity Strategy 2008–2011

Ob

ject

ive

1: C

eleb

ratin

g a

nd V

alui

ng D

iver

sity

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

1.1

Pro

duc

e m

ajor

eve

nts

cele

bra

ting

div

ersi

ty

Pro

duce

and

spo

nsor

maj

or

even

ts th

at s

how

case

the

rich

cultu

ral d

iver

sity

of

the

city

.

Con

tinue

to o

rgan

ise

and

prom

ote

the

City

’s

maj

or a

nnua

l cul

tura

l div

ersi

ty e

vent

s

Sup

port

and

enc

oura

ge c

omm

uniti

es fr

om

dive

rse

cultu

ral b

ackg

roun

ds to

par

ticip

ate

in a

nd c

ontri

bute

to c

ultu

ral e

vent

s th

at

cele

brat

e di

vers

ity

Even

ts

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Livi

ng

Ann

ual a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Sup

port

and

enc

oura

ge c

omm

uniti

es fr

om

dive

rse

cultu

ral b

ackg

roun

ds to

par

ticip

ate

in

and

cont

ribut

e to

the

City

’s c

ultu

ral e

vent

s

■ C

hine

se N

ew Y

ear f

estiv

al

■ Li

ving

in H

arm

ony

prog

ram

■ Li

ve G

reen

■ C

hris

tmas

cel

ebra

tions

Even

ts

Com

mun

icat

ion

and

Med

ia

Mar

ketin

g

Com

mun

ity

Livi

ng

Ann

ual a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Pro

mot

e th

e C

ity’s

maj

or e

vent

s to

div

erse

co

mm

uniti

es u

sing

eth

nic

med

ia a

nd

com

mun

ity n

etw

orks

Even

ts

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Livi

ng

Ann

ual a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Als

o se

e re

sour

ces

liste

d in

2.1

and

2.2

1.2

Pro

mot

e ha

rmon

y in

th

e co

mm

unity

Coo

rdin

ate,

sup

port

an

d pr

omot

e ev

ents

and

in

itiat

ives

that

enc

oura

ge

cros

s-cu

ltura

l und

erst

andi

ng,

appr

ecia

tion

and

harm

ony

Coo

rdin

ate

the

annu

al L

ivin

g in

Har

mon

y pr

ogra

m to

pro

mot

e ha

rmon

y an

d cr

oss-

cultu

ral

unde

rsta

ndin

g be

twee

n co

mm

uniti

es

Com

mun

ity

Livi

ng

Mar

ketin

g

Ann

ual a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Wor

k in

par

tner

ship

with

com

mun

ity

and

relig

ious

org

anis

atio

ns to

pro

mot

e in

terfa

ith d

ialo

gue

CULT

URAL

DIV

ERSI

TY S

TRAT

EGY

ACTI

ON P

LAN

2008

–201

1

Page 25: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

23Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

1.3

Sup

por

t com

mun

ity

cele

bra

tions

of d

iver

sity

Sup

port

and

pro

mot

e co

mm

unity

cel

ebra

tions

, ev

ents

and

act

iviti

es w

hich

ce

lebr

ate

cultu

ral d

iver

sity

an

d fo

ster

com

mun

ity

harm

ony

Act

ivel

y su

ppor

t the

com

mun

ity to

cel

ebra

te

thei

r cul

tura

l her

itage

thro

ugh

the

City

’s G

rant

s an

d S

pons

orsh

ips

prog

ram

Com

mun

ity

Livi

ngA

nnua

l and

on

goin

gW

ithin

app

rove

d bu

dget

Men

tor a

nd p

rovi

de a

dvic

e to

com

mun

ity

orga

nisa

tions

and

gro

ups

on w

ays

to d

esig

n an

d ho

st c

omm

unity

eve

nts

that

cel

ebra

te c

ultu

ral

dive

rsity

and

pro

mot

e co

mm

unity

har

mon

y

1.4

Sho

wca

se d

iver

sity

in th

e C

ity’s

imag

es, a

rtw

orks

an

d d

ocum

enta

tion

Sho

wca

se th

e C

ity’s

rich

cu

lture

and

his

tory

thro

ugh

ongo

ing

use

of im

ages

re

flect

ing

its c

ultu

ral d

iver

sity

Con

tinue

to u

se im

ages

and

lang

uage

that

are

in

clus

ive

of it

s cu

ltura

lly d

iver

se p

opul

atio

nC

omm

unic

atio

n an

d M

edia

Com

mun

ity

Livi

ng

Cus

tom

er

Ser

vice

Com

mun

ity

Livi

ng (C

ultu

ral

Dev

elop

men

t)

Mar

ketin

g

Ong

oing

With

in a

ppro

ved

budg

et

Ensu

re th

e C

ity’s

col

lect

ions

and

cur

ator

ial

prog

ram

s sh

owca

se it

s cu

ltura

l div

ersi

ty in

thei

r ac

quis

ition

s an

d co

llect

ion

disp

lays

Ensu

re th

e C

ity’s

Pub

lic A

rt p

rogr

am is

incl

usiv

e an

d re

flect

ive

of th

e C

ity’s

cul

tura

l div

ersi

ty in

its

plan

ning

, des

ign

and

com

mis

sion

ing

City

Pro

ject

s (P

ublic

Art)

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24 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

1.5

Pro

mot

e ou

r cu

ltura

lly

div

erse

his

tory

and

he

rita

ge

Res

earc

h an

d pr

omot

e th

e C

ity’s

rich

cul

tura

l his

tory

and

he

ritag

e th

roug

h th

e C

ity’s

H

isto

ry p

rogr

am

As

part

of t

he C

ity’s

His

tory

pro

gram

con

tinue

to

rese

arch

, map

and

pub

lish

info

rmat

ion

rega

rdin

g S

ydne

y’s

mig

rant

his

tory

Com

mun

ity

Livi

ng (H

isto

ry

Pro

gram

)

Ong

oing

With

in a

ppro

ved

budg

et

Con

duct

a m

ajor

upd

ate

of th

e C

ity’s

Chi

nese

m

igra

tion

hist

ory

and

herit

age

as p

art o

f the

D

ictio

nary

of S

ydne

y pr

ojec

t

Pro

mot

e an

d ex

pand

the

cultu

rally

and

lin

guis

tical

ly d

iver

se h

isto

ry a

nd h

erita

ge li

sted

on

the

City

’s h

isto

ry w

ebsi

te

Inco

rpor

ate

the

City

’s c

ultu

ral a

nd li

ngui

stic

ally

di

vers

e hi

stor

y in

sig

nage

and

pla

ques

as

way

-fin

ding

pro

ject

s ar

e de

velo

ped

Incl

ude

and

pres

erve

arte

fact

s th

at re

flect

the

City

’s ri

ch c

ultu

ral h

erita

ge in

cou

ncil’s

cur

ator

ial

polic

ies

and

prac

tices

Sup

port

and

co-

ordi

nate

pro

ject

s th

at c

olle

ct

oral

his

torie

s of

Syd

ney’

s m

igra

nts

and

refu

gees

.

1.6

Act

ivel

y p

artic

ipat

e in

ci

tizen

ship

cer

emon

ies

Hos

t and

cel

ebra

te c

ultu

ral

dive

rsity

as

part

of t

he C

ity's

on

goin

g ro

le in

Aus

tralia

n ci

tizen

ship

cer

emon

ies

Con

tinue

to a

ckno

wle

dge

and

cele

brat

e th

e C

ity’s

cul

tura

l div

ersi

ty a

nd tr

aditi

onal

ow

ners

as

par

t of t

he C

ity’s

ong

oing

invo

lvem

ent i

n A

ustra

lian

citiz

ensh

ip c

erem

onie

s

Offi

ce o

f the

Lo

rd M

ayor

(P

roto

col)

Com

mun

icat

ion

and

Med

ia

Ann

ual a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Con

tinue

to in

corp

orat

e m

essa

ges

of h

arm

ony

and

resp

ect i

n m

essa

ges

deliv

ered

on

beha

lf of

th

e C

ity

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25Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

1.7

Pro

mot

e A

bor

igin

al a

nd

Torr

es S

trai

t Isl

and

er

cultu

re a

nd h

erita

ge

to

cultu

rally

and

ling

uist

ical

ly

div

erse

com

mun

ities

Pro

mot

e un

ders

tand

ing

and

resp

ect f

or A

borig

inal

and

To

rres

Stra

it Is

land

er c

ultu

re

and

herit

age

with

in c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

Follo

w th

e C

ity’s

Abo

rigin

al a

nd T

orre

s S

trait

Isla

nder

Pro

toco

ls w

hen

cond

uctin

g al

l City

ev

ents

and

act

iviti

es

All

Ong

oing

With

in a

ppro

ved

budg

et

Pro

mot

e th

e C

ity’s

Wel

com

e to

Bar

ani w

ebsi

te to

al

l the

com

mun

ities

incl

udin

g th

e cu

ltura

lly a

nd

lingu

istic

ally

div

erse

com

mun

ity

Com

mun

ity

Livi

ng (H

isto

ry

Pro

gram

)

2009

/10

With

in a

ppro

ved

budg

et

Com

mun

ity

Livi

ng (C

ultu

ral

Dev

elop

men

t)

Thro

ugh

even

ts, g

rant

s an

d sp

onso

rshi

p,

supp

ort i

nitia

tives

that

pro

mot

e un

ders

tand

ing

betw

een

Abo

rigin

al a

nd T

orre

s S

trait

Isla

nder

co

mm

uniti

es a

nd o

ther

com

mun

ities

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26 Cultural Diversity Strategy 2008–2011

Ob

ject

ive

2: P

artic

ipat

ion

and

Co

nnec

tion

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

2.1

Dev

elop

a M

ultic

ultu

ral

Com

mun

icat

ion

Pro

toco

l

Esta

blis

h po

licie

s an

d pr

oced

ures

for t

rans

latin

g an

d di

ssem

inat

ing

core

in

form

atio

n in

to m

ajor

co

mm

unity

lang

uage

s

Dev

elop

a M

ultic

ultu

ral C

omm

unic

atio

n P

roto

col

for C

ity s

taff

cont

aini

ng m

etho

ds fo

r bet

ter

reac

hing

cul

tura

lly a

nd li

ngui

stic

ally

div

erse

co

mm

uniti

es

Com

mun

ity

Livi

ng

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Enga

gem

ent

2008

/9W

ithin

app

rove

d bu

dget

Adv

ertis

e an

d pr

omot

e m

ajor

eve

nts

and

sign

ifica

nt c

ounc

il de

cisi

ons

with

in c

ultu

rally

an

d lin

guis

tical

ly d

iver

se c

omm

uniti

es th

roug

h tra

nsla

tions

and

/or p

rom

otio

n in

the

ethn

ic m

edia

Com

mun

icat

ion

and

Med

ia

Mar

ketin

g

Even

ts

Ann

ual a

nd

ongo

ing

$30,

000

to

be s

ough

t in

2008

/9 b

udge

t (e

thni

c m

edia

ad

verti

sem

ents

fo

r 6 e

vent

s in

10

lang

uage

s)

Iden

tify

prio

rity

City

pub

licat

ions

for t

rans

latio

n in

to k

ey c

omm

unity

lang

uage

s, in

clud

ing:

■ C

ultu

ral D

iver

sity

Stra

tegy

■ C

orpo

rate

and

Stra

tegi

c Pl

an

■ in

form

atio

n on

cou

ncil

prog

ram

s an

d se

rvic

es

All

Com

mun

icat

ion

and

Med

ia

Cus

tom

er

Ser

vice

Com

mun

ity

Livi

ng

(Mul

ticul

tura

l D

evel

opm

ent

Offi

cer)

2008

/9 a

nd

ongo

ing

With

in a

ppro

ved

budg

et

$50,

000

to b

e so

ught

in 2

008/

9 bu

dget

pro

cess

fo

r tra

nsla

tion

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27Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

2.2

Enh

ance

the

City

’s

mul

tilin

gua

l web

site

Exp

and

the

mul

tilin

gual

co

mpo

nent

s of

the

City

's

web

site

Pro

mot

e an

d ex

pand

the

rang

e of

tran

slat

ed

info

rmat

ion

avai

labl

e on

the

City

’s m

ultil

ingu

al

web

page

incl

udin

g in

form

atio

n on

:

■ co

unci

l ser

vice

s an

d pr

ogra

ms

polic

ies

and

stra

tegi

es a

s id

entifi

ed in

the

Mul

ticul

tura

l Com

mun

icat

ion

Pro

toco

l

Com

mun

ity

Livi

ng

Com

mun

icat

ion

and

Med

ia

IT D

evel

opm

ent

All

2008

/9W

ithin

app

rove

d bu

dget

2.3

Pro

vid

e ea

sy a

cces

s to

in

terp

rete

r se

rvic

es

Faci

litat

e ea

sy a

cces

s to

in

terp

retin

g se

rvic

es

Pro

mot

e us

e of

the

Tele

phon

e In

terp

retin

g S

ervi

ce a

nd p

rovi

de d

ual h

ands

ets

at p

ublic

co

ntac

t loc

atio

ns

Cus

tom

er

Ser

vice

Com

mun

ity

Livi

ng

Hum

an

Res

ourc

es

With

in a

ppro

ved

budg

et

See

reso

urce

s in

2.1

Trai

n al

l sta

ff w

ith c

usto

mer

con

tact

in th

e us

e of

th

e Te

leph

one

Inte

rpre

ting

Ser

vice

and

exp

and

train

ing

on th

e us

e of

inte

rpre

ting

Pro

vide

ons

ite in

terp

rete

rs fo

r cou

ncil

serv

ices

, co

nsul

tatio

ns a

nd e

vent

s w

hen

need

ed$2

0,00

0 to

be

soug

ht in

2008

/9

budg

et (u

se o

f on

site

inte

rpre

ter)

2.4

Rec

ruit

and

mak

e st

rate

gic

us

e of

bi-l

ing

ual s

taff

Rec

ruit

and

use

the

lang

uage

an

d cu

ltura

l exp

ertis

e

Iden

tify

and

recr

uit a

ppro

pria

tely

ski

lled

indi

vidu

als

into

key

pos

ition

s w

ithin

cou

ncil

(for e

xam

ple

in C

usto

mer

Ser

vice

, Com

mun

ity

Ser

vice

s, C

orpo

rate

and

Com

mun

ity

Enga

gem

ent)

whe

re s

econ

d la

ngua

ge e

xper

tise

is e

ssen

tial o

r des

irabl

e

Cus

tom

er

Ser

vice

Cor

pora

te a

nd

Com

mun

ity

Enga

gem

ent

Com

mun

ity

Livi

ng

Hum

an

Res

ourc

es

With

in a

ppro

ved

budg

et

Rev

iew

the

City

's L

angu

age

Aid

e Po

licy

to

mak

e be

tter u

se o

f the

City

’s b

i-lin

gual

sta

ff in

cu

stom

er s

ervi

ce a

nd o

ther

act

iviti

es

To b

e in

clud

ed

in fu

ture

bud

get

pend

ing

the

outc

omes

of t

he

Lang

uage

Aid

e Po

licy

revi

ew

Page 30: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

28 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

2.5

Ens

ure

acce

ssib

le

com

mun

icat

ions

Stre

ngth

en a

nd s

tand

ardi

se

the

City

's a

pplic

atio

n of

its

Plai

n En

glis

h Po

licy

and

list

the

avai

labi

lity

of tr

ansl

atio

n se

rvic

es in

com

mun

icat

ions

Intro

duce

a s

tand

ardi

sed

mul

tilin

gual

mes

sage

, in

clud

ing

the

cont

act n

umbe

r for

the

Tran

slat

ing

and

Inte

rpre

ting

Ser

vice

, on

all C

ity le

tterh

ead

and

com

mun

icat

ions

with

resi

dent

s

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Livi

ng

2008

and

on

goin

gW

ithin

app

rove

d bu

dget

Als

o se

e re

sour

ces

liste

d in

2.1

and

2.2

Initi

ate

an a

rt c

ompe

titio

n fo

r the

des

ign

of

mul

tilin

gual

wel

com

e m

essa

ges

to b

e di

spla

yed

in c

ounc

il fa

cilit

ies.

Com

mun

ity

Livi

ng

Cus

tom

er

Ser

vice

2008

Usi

ng e

thni

c m

edia

to c

omm

unic

ate

maj

or

initi

ativ

es w

ith re

side

nts

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Livi

ng

2008

2.6

Und

erta

ke in

clus

ive

cons

ulta

tions

Exp

and

the

rang

e of

co

nsul

tatio

n te

chni

ques

us

ed a

cros

s th

e C

ity to

en

sure

mem

bers

of c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

com

mun

ities

can

par

ticip

ate

in p

ublic

con

sulta

tion

proc

esse

s

Whe

re a

ppro

pria

te, p

rovi

de in

terp

rete

rs a

t re

leva

nt c

onsu

ltatio

nC

omm

unic

atio

n an

d M

edia

Com

mun

ity

Enga

gem

ent

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Als

o se

e re

sour

ces

in 2

.1

and

2.2

Pro

mot

e up

com

ing

foru

ms

and

othe

r City

eve

nts

in e

thni

c co

mm

unity

med

ia a

nd n

etw

orks

Plan

, pro

mot

e an

d im

plem

ent a

n an

nual

ca

lend

ar o

f con

sulta

tions

whi

ch s

peci

fical

ly

inco

rpor

ate

cultu

rally

and

ling

uist

ical

ly

dive

rse

stak

ehol

ders

Wor

k w

ith th

e C

ity’s

resi

dent

s an

d co

mm

unity

gr

oups

to e

nhan

ce th

e pa

rtici

patio

n of

cul

tura

lly

and

lingu

istic

ally

div

erse

com

mun

ities

Page 31: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

29Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

2.7

Pro

vid

e ac

cess

ible

ven

ues

and

faci

litie

s

Ensu

re th

e C

ity’s

ven

ues

and

faci

litie

s ar

e ac

cess

ible

to

cultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ity g

roup

s an

d ot

hers

pro

mot

ing

com

mun

ity h

arm

ony

Pro

mot

e th

e us

e or

hiri

ng o

f Cou

ncil

faci

litie

s by

cu

ltura

lly a

nd li

ngui

stic

ally

div

erse

com

mun

ity

grou

ps o

r oth

ers

cele

brat

ing

com

mun

ity

harm

ony

or c

ultu

ral h

erita

ge

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Con

tain

pol

icy

in th

e C

ity’s

tend

erin

g do

cum

ent

to re

ques

t for

pro

posa

ls to

ens

urin

g th

at

cultu

rally

and

ling

uist

ical

ly d

iver

se c

omm

uniti

es

have

eas

y ac

cess

to c

ounc

il’s s

ervi

ces

and

faci

litie

s

Mon

itor a

nd e

valu

ate

cultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ities

’ use

of C

ounc

il’s fa

cilit

ies,

id

entif

y an

d ad

dres

s ac

cess

bar

riers

Com

mun

ity

Livi

ng

Cus

tom

er

Ser

vice

Page 32: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

30 Cultural Diversity Strategy 2008–2011

Ob

ject

ive

3: R

esp

ons

ive

Ser

vice

s an

d S

upp

ort

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

3.1

Pro

vid

e gr

ants

and

sp

onso

rshi

ps

that

are

in

clus

ive

of c

ultu

rally

an

d li

ngui

stic

ally

div

erse

co

mm

uniti

es

The

City

's g

rant

s an

d sp

onso

rshi

ps p

roce

sses

co

ntin

ue to

enc

oura

ge

and

supp

ort a

pplic

atio

ns

from

cul

tura

lly a

nd

lingu

istic

ally

div

erse

co

mm

unity

mem

bers

and

or

gani

satio

ns

Pro

vide

sup

port

and

adv

ice

to c

ultu

rally

an

d lin

guis

tical

ly d

iver

se o

rgan

isat

ions

or

gro

ups

wor

king

with

cul

tura

lly a

nd

lingu

istic

ally

div

erse

com

mun

ity m

embe

rs

to s

ubm

it ap

plic

atio

ns to

the

City

’s

gran

ts p

rogr

am.

Com

mun

ity

Livi

ng (C

ultu

ral

Dev

elop

men

t an

d M

ultic

ultu

ral

Dev

elop

men

t O

ffice

r)

Ong

oing

With

in a

ppro

ved

budg

et

Con

tinue

to a

dvis

e an

d w

ork

with

co

mm

unity

gro

ups

to e

ncou

rage

gra

nt

appl

icat

ions

whi

ch:

prom

ote

unde

rsta

ndin

g an

d ac

cept

ance

of

cul

tura

lly a

nd li

ngui

stic

ally

div

erse

m

embe

rs o

f the

com

mun

ity

impr

ove

com

mun

icat

ion

and

parti

cipa

tion

of c

ultu

rally

and

ling

uist

ical

ly d

iver

se

com

mun

ity m

embe

rs

prov

ide

supp

ort t

o cu

ltura

lly a

nd

lingu

istic

ally

div

erse

com

mun

ities

Com

mun

ity

Livi

ng (C

ultu

ral

Dev

elop

men

t an

d M

ultic

ultu

ral

Dev

elop

men

t O

ffice

r)

Ong

oing

With

in a

ppro

ved

budg

et

Con

tinue

to m

onito

r and

col

late

dat

a on

th

e pr

opor

tion

of g

rant

s an

d sp

onso

rshi

ps

whi

ch d

irect

ly o

r ind

irect

ly s

uppo

rt

mem

bers

of c

ultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ities

Com

mun

ity

Livi

ng (C

ultu

ral

Dev

elop

men

t )

Ong

oing

With

in a

ppro

ved

budg

et

Pro

mot

e th

e C

ity’s

Gra

nts

and

Spo

nsor

ship

s P

rogr

am in

eth

nic

med

ia

and

com

mun

ity n

etw

orks

in a

dditi

on to

m

ains

tream

med

ia

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31Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

3.2

Pro

vid

e cu

ltura

lly d

iver

se

com

mun

ity s

ervi

ces

pro

gram

min

g

Acr

oss

all c

omm

unity

se

rvic

es, p

rovi

de c

ultu

rally

ap

prop

riate

pro

gram

min

g,

supp

ort a

nd a

ctiv

ities

th

at re

flect

the

loca

l co

mm

unity

's c

ultu

ral,

lingu

istic

and

relig

ious

ba

ckgr

ound

s.

Incr

ease

the

num

ber a

nd ra

nge

of

cultu

rally

and

ling

uist

ical

ly d

iver

se p

rogr

am

them

es a

nd a

ctiv

ities

und

erta

ken

by

the

City

’s A

ged,

Chi

ldre

n’s,

You

th a

nd

Com

mun

ity S

ervi

ces

Com

mun

ity

Livi

ngA

nnua

l and

on

goin

gW

ithin

app

rove

d bu

dget

Cro

ss-p

rom

ote

upco

min

g cu

ltura

lly

dive

rse

prog

ram

min

g an

d ac

tiviti

es

in o

ther

City

ser

vice

s an

d ce

ntre

s to

in

crea

se p

artic

ipat

ion

3.3

Del

iver

incl

usiv

e lib

rary

ser

vice

s

Impl

emen

t a ra

nge

of

mea

sure

s to

incr

ease

the

acce

ssib

ility

of t

he C

ity’s

lib

rary

net

wor

k to

cul

tura

lly

and

lingu

istic

ally

div

erse

co

mm

unity

mem

bers

Dev

elop

a L

ibra

ry M

arke

ting

Plan

that

in

clud

es s

trate

gies

to p

rom

ote

libra

ry

serv

ices

to c

ultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ity m

embe

rs a

nd

inte

rnat

iona

l stu

dent

s

Com

mun

ity

Livi

ng (L

ibra

ry)

2008

/9 a

nd

ongo

ing

With

in a

ppro

ved

budg

et

Als

o se

e re

sour

ces

in 2

.1

and

2.2

Con

tinue

to p

rom

ote

the

City

’s

mul

ticul

tura

l col

lect

ion

Con

tinue

to p

rovi

de s

ervi

ces

and

reso

urce

s in

lang

uage

s ot

her t

han

Engl

ish

to re

flect

lo

cal d

emog

raph

ics

and

usag

e pa

ttern

s

Und

erta

ke a

fres

h pr

omot

ion

prog

ram

of

libr

ary

serv

ices

in g

ener

al, a

nd in

ter-

libra

ry lo

ans

and

hom

e de

liver

y se

rvic

es

in p

artic

ular

, to

the

City

’s re

side

nts

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32 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

3.4

Enh

ance

the

incl

usiv

enes

s of

cor

e se

rvic

es

Ensu

re c

ounc

il in

form

atio

n an

d se

rvic

es a

ddre

ss th

e ne

eds

of th

e lo

cal c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

com

mun

ities

and

clie

nts.

Con

tinue

to u

se th

e in

-hou

se e

xper

tise

of th

e C

ity’s

mul

ticul

tura

l spe

cial

ist s

taff

to p

rovi

de a

dvic

e to

all

busi

ness

uni

ts o

n be

st p

ract

ice

polic

ies,

pro

cedu

res

and

com

mun

icat

ion

stra

tegi

es fo

r cul

tura

lly a

nd

lingu

istic

ally

div

erse

com

mun

ities

Com

mun

ity

Livi

ng

Com

mun

icat

ion

and

Med

ia

Com

mun

ity

Enga

gem

ent

Cus

tom

er

Ser

vice

Ong

oing

With

in a

ppro

ved

budg

et

Pro

vide

cro

ss-c

ultu

ral a

war

enes

s tra

inin

g to

sta

ff w

ho d

eliv

er c

ore

cust

omer

ser

vice

s to

ens

ure

the

City

’s s

ervi

ces

are

mee

ting

the

need

s of

cul

tura

lly a

nd li

ngui

stic

ally

di

vers

e co

mm

uniti

es

With

in a

ppro

ved

budg

et

Enco

urag

e cu

ltura

lly a

nd li

ngui

stic

ally

di

vers

e co

mm

uniti

es to

use

the

City

’s

publ

ic n

otic

eboa

rds

and

web

site

to

prom

ote

com

mun

ity e

vent

s an

d se

rvic

es

3.5

Enh

ance

the

incl

usiv

enes

s of

pla

nnin

g

and

des

ign

activ

ities

Whe

re re

quire

d, im

plem

ent

tailo

red

cons

ulta

tive

stra

tegi

es to

inco

rpor

ate

the

view

s an

d ne

eds

of

cultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ities

in

key

plan

ning

Rev

iew

Soc

ial I

mpa

ct A

sses

smen

t pr

oces

ses

to e

nsur

e cu

ltura

lly a

nd

lingu

istic

ally

div

erse

com

mun

ity n

eeds

ar

e ap

prop

riate

ly re

flect

ed in

the

desi

gn,

deve

lopm

ent a

nd p

lann

ing

of m

ajor

pr

ojec

ts, f

acili

ties,

ser

vice

s an

d pr

ogra

ms

Com

mun

ity

Livi

ng (S

ocia

l Po

licy

and

Pro

gram

s)

Ong

oing

With

in a

ppro

ved

budg

et

For m

ajor

cou

ncil

deve

lopm

ents

and

fa

cilit

y pl

anni

ng, p

artic

ular

ly in

the

area

s w

ith h

igh

cultu

rally

and

ling

uist

ical

ly

dive

rse

popu

latio

ns, t

ake

mea

sure

s to

en

sure

cul

tura

lly a

nd li

ngui

stic

ally

div

erse

co

mm

unity

mem

bers

are

bei

ng c

onsu

lted

Com

mun

ity

Livi

ng

Com

mun

ity

Enga

gem

ent

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33Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

3.6

Und

erta

ke r

esea

rch

into

cul

tura

lly a

nd

ling

uist

ical

ly d

iver

se

com

mun

ity n

eed

s

Und

erta

ke, c

omm

issi

on

and

diss

emin

ate

rese

arch

on

cultu

rally

an

d lin

guis

tical

ly d

iver

se

com

mun

ity tr

ends

an

d ne

eds

to h

elp

in th

e pl

anni

ng a

nd

impl

emen

tatio

n of

ser

vice

s an

d in

itiat

ives

Con

duct

det

aile

d an

alys

is o

f the

200

6 C

ensu

s da

ta, i

nclu

ding

spe

cific

cul

tura

lly

and

lingu

istic

ally

div

erse

com

mun

ity

dem

ogra

phic

s an

d lo

catio

ns

Econ

omic

D

evel

opm

ent

(Res

earc

h)

Com

mun

ity

Livi

ng

Com

mun

icat

ion

and

Med

ia

IT

2008

With

in a

ppro

ved

budg

et

Wid

ely

dist

ribut

e to

inte

rnal

and

ext

erna

l st

akeh

olde

rs C

ensu

s an

alys

is to

hel

p in

form

ser

vice

pla

nnin

g an

d lo

ng

term

inve

stm

ent

Post

and

pro

mot

e C

ensu

s su

mm

arie

s on

th

e C

ity’s

web

site

Con

duct

ong

oing

rese

arch

to id

entif

y cu

ltura

lly a

nd li

ngui

stic

ally

div

erse

co

mm

uniti

es n

eeds

and

issu

es, i

nclu

ding

th

e ne

eds

of s

mal

l and

em

ergi

ng

com

mun

ities

and

cul

tura

lly a

nd li

ngui

stic

ally

di

vers

e in

divi

dual

s w

ith s

peci

al n

eeds

Impl

emen

t rec

omm

enda

tions

from

the

Indo

nesi

an R

esea

rch

Pro

ject

200

7 in

pa

rtne

rshi

p w

ith In

done

sian

com

mun

ity

orga

nisa

tions

3.7

Ass

ist b

uild

ing

the

cap

acity

of m

ultic

ultu

ral

com

mun

ities

to s

upp

ort

and

res

pon

d to

thei

r em

ergi

ng n

eed

s an

d is

sues

Pro

vide

trai

ning

men

torin

g an

d pa

rtne

rshi

p op

port

uniti

es to

com

mun

ity

grou

ps a

nd o

rgan

isat

ions

to

enh

ance

effe

ctiv

enes

s an

d co

mpe

tenc

e

Thro

ugh

the

City

’s s

ervi

ces

and

its G

rant

s an

d S

pons

orsh

ip p

rogr

am, t

o su

ppor

t pr

ojec

ts th

at p

rovi

de tr

aini

ng a

nd m

ento

ring

oppo

rtun

ities

to c

omm

unity

gro

ups

and

orga

nisa

tions

to e

nhan

ce e

ffect

iven

ess

and

com

pete

nce

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

That

the

City

’s s

ervi

ces

wor

k in

par

tner

ship

w

ith c

omm

unity

gro

ups

and

orga

nisa

tions

to

add

ress

the

need

s of

the

com

mun

ity

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34 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

3.8

Iden

tify,

sup

por

t and

ad

dre

ss th

e ne

eds

of

smal

l and

em

ergi

ng

com

mun

ities

That

the

City

con

duct

s re

sear

ch o

n th

e ne

eds

and

issu

es o

f sm

all a

nd

emer

ging

com

mun

ities

an

d id

entifi

es s

trate

gies

to

addr

ess

com

mun

ity n

eeds

That

the

City

con

duct

s re

sear

ch o

n th

e so

cial

and

set

tlem

ent n

eeds

and

issu

es

of in

tern

atio

nal s

tude

nts,

Kor

ean,

Tha

i and

ot

her s

mal

l and

em

ergi

ng c

omm

uniti

es

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Page 37: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

35Cultural Diversity Strategy 2008–2011

Ob

ject

ive

4: A

n In

clus

ive

Co

unci

l

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

4.1

Ens

ure

coun

cil d

ecis

ion-

mak

ing

is in

clus

ive

Impl

emen

t pro

cedu

res

that

en

sure

all

City

dec

isio

ns

refle

ct, a

nd in

clud

e th

e vi

ews

of, i

ts c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

com

mun

ity m

embe

rs

Rev

iew

the

City

’s re

port

tem

plat

e to

ens

ure

it in

corp

orat

es a

ppro

pria

te c

onsi

dera

tion

of c

ultu

rally

and

ling

uist

ical

ly d

iver

se

com

mun

ity im

pact

s

Com

mun

ity

Livi

ngO

ngoi

ngW

ithin

app

rove

d bu

dget

4.2

Em

plo

y m

ultic

ultu

ral

spec

ialis

t sta

ff

Empl

oy s

peci

alis

t sta

ff to

adv

ise

on m

ultic

ultu

ral

initi

ativ

es a

nd a

ct a

s a

reso

urce

to b

oth

the

com

mun

ity a

nd th

e C

ity

Con

tinue

to e

mpl

oy a

full-

time

Mul

ticul

tura

l D

evel

opm

ent O

ffice

r as

a re

sour

ce to

co

unci

l sta

ff an

d th

e co

mm

unity

in c

ultu

ral

dive

rsity

issu

es

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Con

tinue

to e

mpl

oy a

full-

time

Mul

ticul

tura

l Li

brar

ian

to a

ssis

t with

stra

tegi

es to

incr

ease

the

acce

ssib

ility

of t

he C

ity's

libr

arie

s

4.3

Est

ablis

h a

Mul

ticul

tura

l A

dvi

sory

Pan

el

Esta

blis

h a

stan

ding

foru

m

for p

rovi

ding

the

City

with

fe

edba

ck fr

om c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

com

mun

ities

Esta

blis

h a

Mul

ticul

tura

l Adv

isor

y Pa

nel t

o as

sist

th

e C

ity to

impl

emen

t its

vis

ion

and

stra

tegi

es in

re

gard

to c

ultu

ral d

iver

sity

Com

mun

ity

Livi

ng

2008

and

on

goin

gW

ithin

app

rove

d bu

dget

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36 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

4.4

Und

erta

ke c

ultu

rally

di

vers

e re

crui

tmen

t

Incr

ease

recr

uitm

ent o

f bi

-ling

ual s

taff

into

key

se

rvic

e po

sitio

ns to

refle

ct

the

com

mun

ity’s

spe

cific

la

ngua

ge a

nd c

ultu

ral n

eeds

.

Ensu

re jo

b ad

verti

sem

ents

enc

oura

ge

appl

icat

ions

by

peop

le fr

om c

ultu

rally

and

lin

guis

tical

ly d

iver

se b

ackg

roun

ds s

uch

as ‘a

co

mm

itmen

t to

EEO

’ and

‘peo

ple

from

cul

tura

lly

and

lingu

istic

ally

div

erse

bac

kgro

unds

are

en

cour

aged

to a

pply

Hum

an

Res

ourc

es

Com

mun

ity

Livi

ng

Cus

tom

er

Ser

vice

City

Eng

agem

ent

Ong

oing

With

in a

ppro

ved

budg

et

Als

o se

e re

sour

ces

in 2

.1

Intro

duce

a s

tand

ard

desi

rabl

e se

lect

ion

crite

rion

for f

ront

line

or c

lient

ser

vice

sta

ff po

sitio

ns

rela

ted

to ‘p

rofic

ienc

y in

a re

leva

nt c

omm

unity

la

ngua

ge’ a

nd ‘d

emon

stra

ted

awar

enes

s of

cu

ltura

l div

ersi

ty is

sues

and

sen

sitiv

ities

Spe

cific

ally

recr

uit s

taff

who

spe

ak a

com

mun

ity

lang

uage

into

rele

vant

pos

ition

s w

ithin

the

Cor

pora

te a

nd C

omm

unity

Eng

agem

ent,

Cus

tom

er S

ervi

ce, C

omm

unity

Liv

ing

and

othe

r bus

ines

s un

its (i

n ac

cord

ance

with

m

erit

prin

cipl

es)

Con

tinue

to re

crui

t and

val

ue b

i-lin

gual

sta

ff or

sta

ff w

ith a

dem

onst

rate

d aw

aren

ess

of

cultu

ral d

iver

sity

issu

es a

nd s

ensi

tiviti

es a

cros

s al

l Cou

ncil

posi

tions

(in

acco

rdan

ce w

ith

mer

it pr

inci

ples

).

4.5

Del

iver

cro

ss-c

ultu

ral

awar

enes

s st

aff t

rain

ing

Pro

vide

key

sta

ff w

ith

appr

opria

te tr

aini

ng s

o th

ey c

an a

ssis

t cul

tura

lly

and

lingu

istic

ally

div

erse

cu

stom

ers

Dev

elop

, pro

mot

e an

d ru

n on

goin

g cr

oss-

cultu

ral

awar

enes

s tra

inin

g co

urse

s fo

r fro

nt-li

ne s

taff

acro

ss th

e C

ity

Hum

an

Res

ourc

es

Com

mun

ity

Livi

ng

(Mul

ticul

tura

l D

evel

opm

ent

Offi

cer)

2008

and

on

goin

gW

ithin

app

rove

d bu

dget

Rev

iew

exi

stin

g cr

oss-

cultu

ral i

nfor

mat

ion

cont

aine

d in

the

City

's in

duct

ion

cour

se a

nd

enha

nce

as re

quire

d

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37Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

4.6

Und

erta

ke e

vid

ence

-bas

ed

dec

isio

n-m

akin

g

Use

all

avai

labl

e da

ta o

n ou

r cu

ltura

lly a

nd li

ngui

stic

ally

di

vers

e re

side

nts

and

othe

r us

ers

to e

nsur

e po

licie

s an

d se

rvic

es a

re re

spon

sive

Rev

iew

est

ablis

hed

data

gat

herin

g in

stru

men

ts

used

by

coun

cil t

o id

entif

y w

here

the

addi

tion

of

stan

dard

ised

cul

tura

lly a

nd li

ngui

stic

ally

div

erse

m

easu

res

may

be

requ

ired

Hum

an

Res

ourc

es

Com

mun

ity

Livi

ng

Com

mun

ity

Livi

ng

Econ

omic

D

evel

opm

ent

Com

mun

ity

Livi

ng (S

ocia

l Po

licy

and

Com

mun

ity

Sup

port

)

Ong

oing

With

in a

ppro

ved

budg

et

Dev

elop

and

pro

mot

e in

tern

ally

, sta

ndar

dise

d cu

ltura

lly a

nd li

ngui

stic

ally

div

erse

and

‘lan

guag

e sp

oken

’ dat

a ga

ther

ing

ques

tions

for u

se in

re

sear

ch u

nder

take

n by

the

City

Com

mis

sion

det

aile

d an

alys

is o

f 200

6 C

ensu

s da

ta re

gard

ing

key

cultu

ral d

iver

sity

issu

es

and

diss

emin

ate

sum

mar

ies

to a

ll re

leva

nt C

ity

staf

f and

to th

e co

mm

unity

incl

udin

g vi

a th

e C

ity’s

web

site

Thro

ugh

the

Mul

ticul

tura

l Dev

elop

men

t Offi

cer

and

othe

r sta

ff, re

gula

rly p

rovi

de c

ultu

rally

and

lin

guis

tical

ly d

iver

se c

omm

unity

feed

back

and

up

date

d cu

ltura

lly a

nd li

ngui

stic

ally

div

erse

da

ta to

rele

vant

cou

ncil

staf

f to

info

rm s

ervi

ce

plan

ning

and

del

iver

y

Con

tinue

to m

onito

r EEO

dat

a co

llect

ion

to

incl

ude

cultu

rally

and

ling

uist

ical

ly d

iver

se

spec

ific

info

rmat

ion

Hum

an

Res

ourc

es

Page 40: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

38 Cultural Diversity Strategy 2008–2011

Ob

ject

ive

5: L

ead

ersh

ip a

nd A

dvo

cacy

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

5.1

Pro

mot

e th

e b

enefi

ts o

f cu

ltura

l div

ersi

ty

Adv

ocat

e an

d co

llabo

rate

th

roug

h va

rious

foru

ms,

in

clud

ing

the

Cou

ncil

of

Cap

ital C

ity L

ord

May

ors,

to

esta

blis

h na

tiona

l pol

icie

s an

d pr

actic

es th

at s

uppo

rt

mul

ticul

tura

lism

and

enh

ance

in

clus

ion

and

com

mun

ity

harm

ony

Enco

urag

e C

ounc

illors

and

sta

ff to

use

all

avai

labl

e op

port

uniti

es to

pro

mot

e th

e be

nefit

s of

cul

tura

l div

ersi

ty a

nd th

e su

cces

s of

Syd

ney

as a

mul

ticul

tura

l, pr

ospe

rous

and

har

mon

ious

co

mm

unity

.

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

Adv

ocat

e to

the

Com

mon

wea

lth G

over

nmen

t fo

r exp

ansi

on o

f affo

rdab

le E

nglis

h la

ngua

ges

clas

ses

for n

ew a

rriv

als

and

thos

e pr

evio

usly

w

ithou

t acc

ess.

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

5.2

Sup

por

t and

ad

voca

te

for

refu

gee

s an

d a

sylu

m

seek

ers

Adv

ocat

e an

d co

llabo

rate

th

roug

h va

rious

foru

ms,

in

clud

ing

the

Cou

ncil

of

Cap

ital C

ity L

ord

May

ors,

for

expa

ndin

g go

vern

men

t and

co

mm

unity

com

pass

ion

and

supp

ort f

or re

fuge

es a

nd

asyl

um s

eeke

rs.

Adv

ocat

e to

the

Com

mon

wea

lth G

over

nmen

t for

m

ore

com

pass

iona

te a

nd in

clus

ive

appr

oach

es

to re

fuge

es a

nd a

sylu

m s

eeke

rs

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

Sub

ject

to a

suc

cess

ful e

valu

atio

n, c

ontin

ue to

pr

ovid

e as

ylum

see

kers

on

brid

ging

vis

as a

nd

refu

gees

with

free

acc

ess

to th

e C

ity's

poo

ls,

gym

s, li

brar

ies,

com

pute

r tra

inin

g an

d M

eals

on

Whe

els

serv

ices

Com

mun

ity

Livi

ngPe

ndin

g ou

tcom

e of

pr

ojec

t ann

ual

eval

uatio

nS

uppo

rt a

nd e

ncou

rage

acc

epta

nce

of re

fuge

es

and

asyl

um s

eeke

rs in

our

com

mun

ity th

roug

h th

e C

ity’s

Gra

nts

and

Spo

nsor

ship

pro

gram

.

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39Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

5.3

Enc

oura

ge

skill

ed m

igra

nt

and

mul

ticul

tura

l vol

unte

er

initi

ativ

es

Pro

mot

e op

port

uniti

es fo

r cu

ltura

lly a

nd li

ngui

stic

ally

di

vers

e co

mm

unity

mem

bers

an

d sk

illed

mig

rant

s to

pa

rtici

pate

in th

e w

orkf

orce

, in

clud

ing

via

volu

ntee

ring

Inve

stig

ate

a S

kille

d M

igra

nts

Wor

k Pl

acem

ent

and

Empl

oym

ent S

trate

gy th

at in

clud

es a

ll bu

sine

ss u

nits

and

pro

fess

iona

l gro

ups

with

in

the

City

of S

ydne

y C

ounc

il

Com

mun

ity

Livi

ng

2008

/9W

ithin

app

rove

d bu

dget

Thro

ugh

gran

ts, s

pons

orsh

ips

and

in-k

ind

advi

ce, s

uppo

rt p

roje

cts

that

rese

arch

and

su

ppor

t ski

lled

mig

rant

s ga

inin

g w

ork

expe

rienc

e

Com

mun

ity

Livi

ngO

ngoi

ngW

ithin

app

rove

d bu

dget

Con

tinue

to c

oord

inat

e an

d su

ppor

t the

Sup

er

V M

ultic

ultu

ral V

olun

teer

pro

gram

and

wor

k w

ith

com

mun

ity g

roup

s an

d or

gani

satio

ns to

sup

port

vo

lunt

eerin

g in

gen

eral

With

in a

ppro

ved

budg

et

5.4

Par

tner

with

diff

eren

t lev

els

of g

over

nmen

t

Act

ivel

y pa

rtici

pate

in

gove

rnm

ent d

ecis

ion-

mak

ing

proc

esse

s re

gard

ing

city

life

an

d ad

voca

te fo

r the

inte

rest

s an

d ne

eds

of v

ario

us

cultu

rally

and

ling

uist

ical

ly

dive

rse

stak

ehol

ders

Col

labo

rate

and

par

tner

with

oth

er c

ounc

ils a

nd

leve

ls o

f gov

ernm

ent t

o im

prov

e th

e qu

antit

y an

d qu

ality

of e

ssen

tial c

omm

unity

info

rmat

ion

avai

labl

e in

com

mun

ity la

ngua

ges

Inve

stig

ate

oppo

rtun

ities

to p

artn

er w

ith

gove

rnm

ent a

genc

ies,

on

way

s to

pro

mot

e co

mm

unity

har

mon

y an

d cr

oss-

cultu

ral

awar

enes

s in

the

com

mun

ity, i

nclu

ding

am

ongs

t sc

hool

age

d ch

ildre

n

Com

mun

ity

Livi

ng

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

Adv

ocat

e fo

r and

inco

rpor

ate

the

need

s of

cu

ltura

lly a

nd li

ngui

stic

ally

div

erse

com

mun

ities

in

the

NS

W A

fford

able

Hou

sing

Stra

tegy

5.5

Eng

age

with

the

com

mun

ity

Act

ivel

y en

gage

and

pa

rtici

pate

in c

omm

unity

fo

rum

s fo

cuse

d on

impr

oved

se

rvic

es a

nd o

utco

mes

for

cultu

rally

and

ling

uist

ical

ly

dive

rse

com

mun

ities

Col

labo

rate

and

par

tner

with

com

mun

ity a

nd

busi

ness

org

anis

atio

ns o

n in

itiat

ives

aim

ed a

t im

prov

ed q

ualit

y of

life

and

ser

vice

acc

ess

for

mem

bers

of c

ultu

ral a

nd li

ngui

stic

ally

div

erse

co

mm

uniti

es

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Als

o se

e re

sour

ces

liste

d in

2.1

Act

ivel

y pa

rtici

pate

in k

ey c

omm

unity

foru

ms

focu

sed

on c

ultu

rally

and

ling

uist

ical

ly

dive

rse

issu

es

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40 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

5.6

Pro

mot

e th

e C

ultu

ral

Div

ersi

ty S

trat

egy

Wid

ely

prom

ote

this

Cul

tura

l D

iver

sity

Stra

tegy

with

bo

th in

tern

al a

nd e

xter

nal

stak

ehol

ders

Initi

ate

a st

aff b

riefin

g pr

ogra

m o

n th

e C

ultu

ral

Div

ersi

ty S

trate

gy, w

ith ta

ilore

d in

form

atio

n on

sp

ecifi

c im

pact

s an

d im

plic

atio

ns o

f the

initi

ativ

es

and

actio

ns

Und

erta

ke a

maj

or p

rom

otio

n of

the

Cul

tura

l D

iver

sity

Stra

tegy

in th

e C

ity’s

com

mun

ity

foru

ms,

new

slet

ter a

nd w

ebsi

te

Com

mun

ity

Livi

ngO

ngoi

ngW

ithin

app

rove

d bu

dget

Page 43: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

41Cultural Diversity Strategy 2008–2011

Ob

ject

ive

6: S

usta

inin

g t

he

Glo

bal

City

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

6.1

Sus

tain

our

glo

bal

ci

ty s

tatu

s

Con

tinue

to c

apita

lise

and

build

on

Syd

ney’

s st

atus

as

Aus

tralia

’s p

rem

ier g

loba

l city

Con

tinue

to p

rom

ote

cultu

ral,

econ

omic

ex

chan

ges

and

good

will

with

the

City

’s s

iste

r ci

ties

acro

ss th

e w

orld

Offi

ce o

f the

Lor

d M

ayor

(Pro

toco

l)

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

Thro

ugh

the

Syd

ney

2030

initi

ativ

e, d

evel

op a

nd

impl

emen

t pol

icie

s an

d in

itiat

ives

that

reco

gnis

e an

d va

lue

cultu

ral d

iver

sity

as

an in

tegr

al p

art o

f a

sust

aina

ble,

glo

bal c

ity

2008

and

on

goin

gW

ithin

app

rove

d bu

dget

Adv

ocat

e an

d w

ork

with

all

leve

ls o

f gov

ernm

ent

and

the

busi

ness

com

mun

ity to

stre

ngth

en

Syd

ney'

s pl

ace

as a

glo

bal c

ity

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

6.2

Imp

rove

our

soc

ial a

nd

urb

an p

lann

ing

Thro

ugh

the

City

’s S

ocia

l Pl

an a

nd o

ther

initi

ativ

es,

impr

ove

the

City

’s o

vera

ll am

enity

, saf

ety

and

appe

al

for t

he b

enefi

t of a

ll re

side

nts,

w

orke

rs a

nd v

isito

rs

incl

udin

g th

ose

of c

ultu

rally

an

d lin

guis

tical

ly d

iver

se

back

grou

nds

Con

tinue

to im

prov

e th

e ov

eral

l qua

lity

of li

fe in

th

e C

ity to

mai

ntai

n its

app

eal t

o al

l ind

ivid

uals

, re

gard

less

of t

heir

cultu

ral,

lingu

istic

or r

elig

ious

ba

ckgr

ound

s, th

roug

h im

plem

entin

g th

e C

ity’s

:

Soc

ial P

lan

Urb

an p

lann

ing

proc

esse

s

Syd

ney

2030

initi

ativ

es

Gra

nts

and

Spo

nsor

ship

Pro

gram

s

Com

mun

ity

Livi

ng

Cou

ncil

Ong

oing

With

in a

ppro

ved

budg

et

6.3

Enc

oura

ge

cultu

rally

d

iver

se b

usin

ess

com

mun

ities

Sup

port

and

enc

oura

ge

cultu

rally

and

ling

uist

ical

ly

dive

rse

busi

ness

es a

nd

busi

ness

pre

cinc

ts to

be

pros

pero

us a

nd in

clus

ive

Con

tinue

to s

pons

or a

nd w

ork

with

loca

l C

ham

bers

of C

omm

erce

to p

rom

ote

the

econ

omic

opp

ortu

nitie

s an

d m

arke

ting

pote

ntia

l of

loca

l cul

tura

lly d

iver

se b

usin

esse

s

Econ

omic

D

evel

opm

ent

Mar

ketin

g

Ong

oing

With

in a

ppro

ved

budg

et

Page 44: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

42 Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

6.4

Enc

oura

ge

inte

rnat

iona

l st

uden

ts

Pro

mot

e, e

ncou

rage

and

su

ppor

t int

erna

tiona

l st

uden

ts’ i

nvol

vem

ent i

n th

e lif

e of

the

City

Inve

stig

ate

spon

sors

hip

or p

rovi

sion

of s

uppo

rt

to e

xist

ing

web

site

hos

ts s

uch

as W

elco

me

to

Syd

ney

to:

show

case

the

City

as

a de

sira

ble,

cul

tura

lly

dive

rse

educ

atio

nal d

estin

atio

n

prov

ide

links

to k

ey C

ity in

form

atio

n of

re

leva

nce

to in

tern

atio

nal s

tude

nts

and

othe

r yo

ung

peop

le

Com

mun

ity

Livi

ng

Com

mun

icat

ion

and

Med

ia

Mar

ketin

g

2008

/9

Con

tinue

to p

rom

ote

Stud

ent S

afe

in c

omm

unity

la

ngua

ges

and

thro

ugh

inte

rnat

iona

l stu

dent

su

ppor

t ser

vice

s an

d ac

tiviti

es

Com

mun

ity

Livi

ng (S

afe

City

)

Con

tinue

to a

dvoc

ate

to s

tate

and

co

mm

onw

ealth

gov

ernm

ent a

genc

ies

to

enco

urag

e th

e pr

omot

ion

of S

ydne

y as

the

pref

erre

d in

tern

atio

nal s

tude

nt d

estin

atio

n, a

nd to

pr

ovid

e ap

prop

riate

sup

port

ser

vice

s

Econ

omic

D

evel

opm

ent

Cou

ncil

6.5

Pro

mot

e to

uris

m

Pro

mot

e S

ydne

y as

a p

rem

ier

tour

ist d

estin

atio

n in

clud

ing

prom

otin

g its

rich

cul

tura

l di

vers

ity a

sset

s an

d ev

ents

Con

tinue

to s

uppo

rt th

e O

ffici

al V

isito

rs G

uide

to

Syd

ney

Mar

ketin

g

Econ

omic

D

evel

opm

ent

Com

mun

ity

Livi

ng

Ong

oing

With

in a

ppro

ved

budg

et

Con

tinue

to w

ork

with

Sta

te a

nd C

omm

onw

ealth

to

uris

m b

odie

s to

sho

wca

se S

ydne

y as

a

prem

ier A

ustra

lian

tour

ist d

estin

atio

n

Wor

k w

ith o

ther

leve

ls o

f gov

ernm

ent t

o su

ppor

t th

e W

orld

You

th D

ay 2

008

and

othe

r maj

or

inte

rnat

iona

l eve

nts

host

ed b

y S

ydne

y in

the

com

ing

year

s

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43Cultural Diversity Strategy 2008–2011

Initi

ativ

eA

ctio

nsR

esp

ons

ibili

tyTi

mef

ram

eR

eso

urce

s

6.6

Ad

voca

te fo

r th

e ec

onom

ic

ben

efits

of c

ultu

ral d

iver

sity

Wid

ely

advo

cate

and

de

mon

stra

te th

e be

nefit

s of

cu

ltura

l div

ersi

ty in

term

s of

ec

onom

ic p

rosp

erity

and

em

ploy

men

t opp

ortu

nitie

s

Mak

e gr

eate

r use

of i

ts s

kille

d m

igra

nts

and

mul

tilin

gual

wor

kfor

ce a

s pa

rt o

f the

Syd

ney

2030

and

oth

er in

itiat

ives

pro

mot

ing

Syd

ney’

s ec

onom

ic p

oten

tial

Econ

omic

D

evel

opm

ent

Ong

oing

With

in a

ppro

ved

budg

et

Adv

ocat

e to

the

stat

e an

d co

mm

onw

ealth

go

vern

men

ts u

nder

take

furt

her r

esea

rch

on

way

s to

bet

ter p

rom

ote

and

harn

ess

Syd

ney’

s ec

onom

ic p

oten

tial t

hrou

gh p

rom

otin

g its

sk

illed

mig

rant

wor

kfor

ce a

nd o

ther

stre

ngth

s as

soci

ated

with

its

lingu

istic

ally

and

cul

tura

lly

dive

rse

popu

latio

n an

d he

ritag

e

Page 46: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity

Tale

fro

m a

Sui

tcas

e b

y N

atas

ha

Bo

riso

vna

Ham

mo

nd,

I am

ver

y pr

oud

of m

y fa

mily

her

itage

. Arri

ving

by

boat

with

a c

oupl

e of

sui

tcas

es

in th

e 19

60’s

, my

rela

tives

cam

e fro

m w

ar to

rn C

hina

and

pre

viou

sly

Rus

sia.

W

ith a

n ar

ray

of s

kills

, cul

ture

and

ded

icat

ion

to m

ake

a be

tter l

ife, t

hey

are

now

se

wn

into

the

fabr

ic o

f mul

ticul

tura

l Syd

ney.

Thi

s ar

twor

k is

my

tribu

te to

thei

r sa

crifi

ces

and

succ

esse

s.

Third

priz

e w

inne

r of

the

City

of S

ydne

y M

ultic

ultu

ral A

rt C

ompe

titio

n 20

08

Page 47: Cultural Diversity Strategy 2008 - 2011€¦ · The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity