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Cultural Diversity Strategy 2008 – 2011PROMOTING VITALITY AND OPPORTUNITY
Adopted: 30 June 2008
Owner: Manager, Social Planning, Access and Community Development
Review Date: July 2009
1Cultural Diversity Strategy 2008–2011
TABLE OF CONTENTS
EXECUTIVE SUMMARY 2
1.0 WHY A CULTURAL DIVERSITY STRATEGY? 4
1.1 Principles 5
1.2 Objectives 6
1.3 Origins of the Strategy 6
2.0 THE CITY IN PROFILE 7
2.1 Birthplaces 7
2.2 Languages Spoken 8
2.3 Ancestry 9
3.0 BACKGROUND AND CONTEXT 10
3.1 Legislation and Role of Local Government 10
3.2 Relationship to the City’s Plans 11
3.3 Initiatives for Culturally and Linguistically Diverse Communities and Achievements to date 11
4.0 OBJECTIVES, INITIATIVES AND ACTIONS 15
4.1 Celebrating and Valuing Diversity 16
4.2 Participation and Connection 16
4.3 Responsive Services and Support 17
4.4 An Inclusive Council 18
4.5 Leadership and Advocacy 18
4.6 Sustaining the Global City 19
5.0 PUTTING THE STRATEGY INTO ACTION 20
5.1 Strategy Implementation Plan 20
5.2 Multicultural Advisory Panel 20
5.3 Monitoring and Update Reports 20
5.4 Annual Review and New Action Plan 21
5.5 Four Year Evaluation 21
6.0 CULTURAL DIVERSITY STRATEGY ACTION PLAN 2008–2011 22
2 Cultural Diversity Strategy 2008–2011
EXECUTIVE SUMMARY
The City of Sydney has a strong commitment to celebrating and enhancing our cultural diversity. In a local government area where one in three of its residents are born overseas, the City recognises it has a responsibility to ensure its policies and services are continuously improving to match the community’s needs.
The City recognises the Gadigal People of the Eora Nation are the traditional custodians of the land, and values the continuing culture and community contributions of its Indigenous Australians. It also recognises the significant contributions made by successive waves of migrants and refugees to its local government area and to the country. Governments at all levels have an important role to play in promoting this vitality and continuing to provide opportunities for all individuals, regardless of their cultural, linguistic or religious backgrounds, to participate fully in the community.
The Cultural Diversity Strategy 2008–2011 is the City of Sydney’s blueprint for how it will celebrate and support cultural diversity over the coming years.
The Strategy is consistent with the City‘s corporate and social planning processes and is built upon six core objectives:
1. Celebrating and Valuing Diversity
2. Participation and Connection
3. Responsive Services and Support
4. An Inclusive Council
5. Leadership and Advocacy
6. Sustaining the Global City
Under each objective, the City has developed a set of practical initiatives and actions that cover all areas of Council’s services and activities.
In Celebrating and Valuing Diversity, the Strategy supports initiatives that promote understanding between diverse communities and continue to support and organise cultural events that celebrate diversity, such as Chinese New Year, Living In Harmony Program and Christmas celebrations. It also includes a range of initiatives on promoting cultural diversity in our arts, history and heritage programs.
In Participation and Connection, the City will implement a range of communication processes to better reach members of the community who speak languages other than English, as part of a new Multicultural Communications Protocol.
3Cultural Diversity Strategy 2008–2011
In Responsive Services and Support, the City will ensure its grants and sponsorship programs are accessible to cultural and linguistically diverse groups and organisations. It will also ensure its own facilities, services and programs are culturally appropriate to a multicultural society and accessible to residents, workers and visitors regardless of their cultural, linguistic or religious backgrounds.
The Strategy contains initiatives on ways to An Inclusive Council. This involves the ongoing employment of bi-lingual and multicultural specialist staff, providing cross-cultural staff training, and ensuring Council’s decision making is informed by sound and inclusive consultation and evidence-based processes.
In Leadership and Advocacy, the City is committed to advocate for the social and economic benefits of a multicultural society. It will work closely with both the state and commonwealth governments to jointly implement measures aimed at promoting the benefits of cultural diversity. It will also continue to advocate to support compassionate policies and initiatives that support refugees and asylum seekers.
Finally, in Sustaining the Global City, the City will continue to takes steps to ensure its social and urban planning is attractive to international businesses and skilled migrants. It will promote Sydney with international students and tourists. It will also encourage businesses to take advantage of our skilled migrants, and support business organisations to promote and support ventures reflective of our culturally diverse community.
To ensure the Strategy is being effectively implemented across the City, a number of review and monitoring processes have been put in place. This includes the establishment of a Multicultural Advisory Panel made up of community members. It also includes annual updates on the Strategy as part of the Corporate Plan reporting process, plus an annual review and the development of a new action plan for the coming year.
The City’s Cultural Diversity Strategy 2008–2011 provides a comprehensive and cohesive framework that builds on our past achievements in encouraging a harmonious and prosperous multicultural community. It provides the practical steps to ensure the City of Sydney continues to grow as a vibrant global city, providing opportunities to all its residents, workers and visitors.
4 Cultural Diversity Strategy 2008–2011
1.0 WHY A CULTURAL DIVERSITY STRATEGY?
The City of Sydney (the City) is an internationally recognised vibrant and cosmopolitan city made up of people who come from many different nations across the world.
Of the City’s nearly 160,000 residents, approximately 46% or 56,000 were born overseas. Over 32% or 38,000 of our residents speak a language other than English at home. This diversity is also reflected in the City’s workforce, where approximately 21% of the City’s employees speak a second language at home.
The City recognises the Gadigal People of the Eora Nation are the traditional custodians of the land, and values the continuing culture and community contributions of its Indigenous Australians. It also recognises the significant contributions made by successive waves of migrants and refugees to its local government area and to the country.
Migrants and refugees, whether dating back two hundred years or newly arrived, have brought with them a rich array of skills, experiences, language and cultures. Recognising and valuing of this diversity within the context of a harmonious community has major social and economic benefits.
A city where people of all cultures and faiths feel respected and valued is a city that encourages its people to be included, connected and able to participate in the life of the community. It builds an environment where all individuals, regardless of their cultural, linguistic or religious backgrounds, can positively contribute to society and play a constructive part in building a strong, prosperous and harmonious community, full of vitality and opportunities.
When we stroll down the streets of Sydney we can see the productive benefits of a truly multicultural society. The City continues to grow as a hub to many international firms who have selected Sydney over other cities because of its culturally and linguistically skilled workforce. Many of the City’s business owners and staff also use their connections in their countries of origin to further grow their businesses in an international marketplace.
5Cultural Diversity Strategy 2008–2011
On a daily basis Sydneysiders have access to the cuisines of the world, as well as to a vast array of culturally diverse products and retail outlets. Each of these contributes to the economic development of the City, as well as to a vibrant and interesting community life.
As a centre for learning, the City also attracts a large number of international students, many of whom elect to make Australia their home after completing their degrees.
Our cultural diversity is also evident in the City’s high profile cultural celebrations such as the Chinese New Year, the largest outside of Asia, as well as in Living in Harmony Program and Christmas celebrations. These events and other appeals of the City make Sydney a prime international tourist destination.
Yet the vibrancy and diversity of Sydney and its harmonious yet exciting culture is not the result of mere accident. The City of Sydney and those who live in and visit it are the beneficiaries of ongoing work to develop and refine policies of inclusiveness, social justice and productive diversity.
To ensure that this continues, and the benefits of cultural diversity in the City can grow and add value to our community as a whole, the City has prepared this comprehensive Cultural Diversity Strategy.
1.1 Principles
The City of Sydney’s Cultural Diversity Strategy is supported by three principles:
■ A belief in the benefits of a multicultural society that is free of discrimination and fosters community harmony.
■ All residents, workers and visitors will be respected and valued regardless of their cultural, linguistic or religious backgrounds.
■ To be inclusive, responsive and culturally sensitive in the City’s policies, processes and services.
6 Cultural Diversity Strategy 2008–2011
1.2 Objectives
In order to put these principles into practice, and to continuously measure our progress, the City’s Cultural Diversity Strategy has six objectives:
1. Celebrating and Valuing Diversity
2. Participation and Connection
3. Responsive Services and Support
4. An Inclusive Council
5. Leadership and Advocacy
6. Sustaining the Global City
These objectives form the backbone of our Cultural Diversity Strategy 2008–2011.
Over the next three years the City will implement a range of initiatives under each objective. Progress will be monitored by an annual set of actions, with measurable outcomes.
1.3 Origins of the Strategy
In 2006 the City undertook a major Multicultural Review which included extensive consultations with staff and managers across the organisation. The review also looked into existing Council policies and initiatives.
In 2007 these initiatives were again reviewed in the context of developing a draft Cultural Diversity Strategy. A further round of internal and external consultation was undertaken.
What follows is a consolidation of initiatives and actions that have underpinned the City’s commitment to multiculturalism over many years. It also contains initiatives and actions that will make the City a leader in terms of inclusion and responsiveness.
The success of the City of Sydney so far has been one of a dynamic and culturally rich city. The City of Sydney’s Cultural Diversity Strategy will build on this success and ensure that it continues to be a city of vitality and opportunity for everyone.
7Cultural Diversity Strategy 2008–2011
Like other metropolitan areas in Australia, the City of Sydney local government area (LGA) is rich in cultural diversity. According to the Australian Bureau of Statistics 2006, of the City’s 160,000 residents, 35% or 56,000 were born overseas. Nearly 24% or 38,000 of our residents speak a language other than English at home. This diversity is also reflected in the City’s workforce, where approximately 21% of the City’s employees speak a second language at home.
The number of residents of the City of Sydney born overseas increased by 7,050 between 2001 and 2006.
2.1 Birthplaces
The most common overseas birthplace in the City was the United Kingdom with some 7,800 people, followed by China with approximately 5,600, New Zealand with approximately 4,700, Indonesia with approximately 3,000 people and South Korea with approximately 2,500 people.
2.0 THE CITY IN PROFILE
the UK
China
New Zealand
Indonesia
South Korea
Thailand
Hong Kong
Malaysia
Vietnam
the USA
Japan
India
Ireland
Comparing Overseas Birthplaces
0 1% 2% 3% 4% 5% 6% 7%Proportion of people
Greater Sydney 2006
City 2006
8 Cultural Diversity Strategy 2008–2011
2.2 Languages spoken
Of the 56,000 people born overseas, nearly half (42%) spoke only English and of those for whom English was not their first language, 46% spoke it well. However, 11% of overseas-born people in the City (around 6,200) did not speak English well. Twenty-five per cent of these people had arrived in the past five years, while about 40% arrived more than 15 years ago.
In 2006 the most commonly spoken language other than English was Mandarin, spoken by 5,738 people (4.8 %) followed by Cantonese (5,094 or 4.2%), then Indonesian (2,627), Korean (2,435), Greek (2,022), Russian (1,680), Spanish (1,569) and Vietnamese (1,319) respectively.
Relative to Greater Sydney, the City’s most common language spoken at home other than English was Indonesian (spoken by 4.6 times the proportion of people within Greater Sydney), Russian (spoken by 4.1 times) and Japanese (spoken by 3.5 times). On the other hand, Arabic/Lebanese, Italian, Vietnamese and Hindi, though spoken here, were used by relatively fewer people than across Greater Sydney.
Among local Aboriginal people, 3.5% spoke Aboriginal languages at home. In Greater Sydney, 2.7% of Aboriginal people did so.
The following table gives the distribution of languages other than English spoken at home in the City’s LGA. It also lists those suburbs containing the highest proportions of residents speaking those languages at home.
LanguageResident Numbers
Percent of population Suburbs with greatest proportion
Mandarin 5,738 4.8% Sydney City, Haymarket, Ultimo, Pyrmont
Cantonese 5,094 4.3% Sydney City, Haymarket, Ultimo, Pyrmont
Indonesian 2,627 2.2% Sydney City, Haymarket, Rosebery, Pyrmont
Korean 2,435 2.0% Sydney City, Haymarket, Pyrmont, Surry Hills, Waterloo
Greek 2,022 1.7% Rosebery, Newtown, Redfern, Surry Hills
Russian 1,680 1.4% Waterloo, Redfern, Rosebery, Woolloomooloo
Spanish 1,569 1.3% Rosebery, Redfern, Glebe, Surry Hills
9Cultural Diversity Strategy 2008–2011
2.3 Ancestry
In the City of Sydney, only 20% of people gave their ancestry as Australian. Of the others, the most commonly cited ancestry was English (22%), followed Chinese (10%), Irish (9%), Scottish (6%) and German (3%).
Compared with Greater Sydney, the biggest differences in the ancestries of the City’s people were the larger proportions of people with Australian ancestry (25.5% versus 19.1%), Chinese ancestry (10.1% versus 6.1%) and Irish ancestry (9.3% versus 6.8%). There were smaller proportions with Lebanese (0.7% versus 2.7%) and Italian (2.4% versus 3.6%) ancestries.
The City’s Aboriginal and Torres Strait Islander population in 2006 was 1,981 constituting 1.7% of the population compared with 1.1% within Greater Sydney.
10 Cultural Diversity Strategy 2008–2011
3.0 BACKGROUND AND CONTEXT
3.1 Legislation and role of local government
The NSW Community Relations Commission and Principles of Multiculturalism Act 2000 (Amendment 2003) enshrines the policy of multiculturalism. The Act establishes the four Principles of Multiculturalism as NSW Government policy and requires public authorities to observe these principles in the conduct of their affairs. The Act makes it the duty of the Chief Executive Officer of every public authority and each Council to ensure that the provisions of this Government’s policy are carried out.
The four Principles of Multiculturalism are:
Principle 1 – All individuals in New South Wales should have the greatest possible opportunity to contribute to, and participate in, all aspects of public life in which they may legally participate.
Principle 2 – All individuals and institutions should respect and make provision for the culture, language and religion of others within an Australian legal and institutional framework where English is the common language.
Principle 3 – All individuals should have the greatest possible opportunity to make use of and participate in relevant activities and programs provided or administered by the Government of New South Wales.
Principle 4 – All institutions of New South Wales should recognise the linguistic and cultural assets in the population of New South Wales as a valuable resource and promote this resource to maximise the development of the State.
Local councils address the Principles of Multiculturalism through developing a Social Plan in response to the Social/ Community Planning and Reporting Guidelines, and Management Planning provisions of the Local Government Act 1993 (as amended) and related regulations.
NSW local council social/ community frameworks are based on the NSW Government’s broader social justice framework, which includes seven target groups, one of which is people of culturally and linguistically diverse backgrounds.
Local councils in New South Wales play a crucial role in promoting the NSW Principles of Multiculturalism, and many councils provide a broad range of multicultural programs and services to their diverse communities in culturally appropriate and often innovative ways. Councils can also promote the four principles through decisions they make in terms of planning, staffing and communication.
11Cultural Diversity Strategy 2008–2011
3.2 Relationship to the City’s plans
The City’s Social Policy (2006) contains amongst its principles the City’s commitment to:
■ Recognition of Indigenous Australians
■ Valuing all people
■ Diversity is strength
■ Fair and integrated decisions
It also establishes Council’s roles in:
■ Social leadership
■ Providing information
■ Fostering participation
■ Research
■ Advocacy
This Strategy applies the principles and roles defined in the Social Policy and provides direction to address the priority needs for people from culturally and linguistically diverse backgrounds documents in the City’s Social Plan 2006–2010.
3.3 Initiatives for culturally and linguistically diverse communities and achievements to date
This Strategy has consolidated the City’s commitment to a culturally diverse Sydney and builds on many policies and initiatives that have helped make the City what it is today. Some of these are:
Multicultural celebrations
The City already has very successful cultural events and cross-cultural initiatives that celebrate the cultural diversity of the City and promote understanding and respect between communities.
The City organises and sponsors a number of major multicultural events each year, including:
■ Living in Harmony program: The City has coordinated the Living in Harmony program for the several years in partnership with a range of community groups and organisations. During the weeks leading up to Harmony Day (21 March), the City organises a series of events including concerts, cross-cultural tours, cultural talks, workshops and movie nights. These events promote understanding and interaction between various communities.
12 Cultural Diversity Strategy 2008–2011
■ Primo Italiano: Held in Stanley Street, East Sydney during May. Primo Italiano is an annual festival celebrating Sydney’s original Little Italy with contemporary Italian food, wine and entertainment.
■ City’s Chinese New Year Festival: Outside of Asia, the City’s festival is one of the largest celebrations of the Lunar New Year with a parade, night markets, food stalls, dragon boat racing, tours and many other events.
The City of Sydney History program
The City’s History program has a strong commitment to support and document migrant and refugee history via the following initiatives:
■ Dictionary of Sydney: The project aims to present the history of all of metropolitan Sydney online and through other mediums. It will become a forum for public discussion, education and entertainment. It will contain vast amounts of material on all the different ethnic and cultural groups.
■ Self-guided walking tour brochure: The self-guided historical walking tour brochures introduce residents and visitors to different aspects of the Sydney’s fascinating history including tours of places that are significant to the City’s multicultural communities such as Spanish Quarter and Chinatown A separate brochure also introduces Sydney Colony history. The walking tour brochures have been translated into Chinese, Korean and Japanese.
■ Oral history: Oral testimony is often the starting place for documenting the lives of people. The City’s History program has coordinated and collated oral histories of migrants and refugees and their settlement in Sydney.
■ Barani website: Understanding and appreciation of Aboriginal culture has been nurtured within the City by the establishment of the Barani website. The website contains the history, life stories and images of Indigenous men and women who have made significant contributions to their people and their country.
Identifying opportunities to further promote the website, and enhance culturally and linguistically diverse communities’ understanding and respect of Aboriginal culture is an ongoing commitment of the City.
13Cultural Diversity Strategy 2008–2011
NAIDOC Week
The City supports and works in partnership with Aboriginal and Torres Strait Islander communities to organise events in the first week of July each year. NAIDOC Week celebrates the history, culture and achievements of Aboriginal and Torres Strait Islander people and is committed to engaging members of our community including people from migrant and refugee backgrounds.
Grants and Sponsorships program
The City’s grants and sponsorships program provides funding and in-kind support to a range of community groups and organisations. One of the priority groups for support is people from culturally and linguistically diverse backgrounds. The City’s grants and sponsorships program also provides extensive support for community organisations and groups to develop strategies to promote understanding and improve access to information and services for people from culturally and linguistically diverse communities.
Libraries
Council’s library network has an extensive community languages collection which feature at least nine community languages. The library service has compiled and analysed client ethnicity data to provide an indication of the needs of a particular language collection and justify its expansion.
Children Services
The service actively integrates cross-cultural understanding and appreciation into their program. The Children services have also used the skills of volunteers from diverse cultural backgrounds in centre activities and has displayed images and celebrated festivals from around the world.
14 Cultural Diversity Strategy 2008–2011
Culturally diverse workforce
The City’s cultural diversity is reflected in our workplace. In July 2006 the staff diversity survey indicated that 25% of the City’s staff were born overseas, 21% speak a second language, 15% are from a non-English speaking background and 3% are from an Aboriginal and Torres Strait Islander background.
The City also employs specialist staff. It has a Multicultural Development Officer to provide advice to Council on multicultural issues and develop multicultural policies. The Multicultural Development Officer participates in government and non-government forums to advocate for the community, as well as networking and providing advice and support to community organisations and groups. The Multicultural Development Officer also coordinates the annual Living in Harmony program. Council’s Library service also employs a multicultural librarian to ensure the library service is meeting the needs of the City’s diverse communities.
The City’s services, such as its Libraries and Children’s, Aged and Disability Services, have developed proactive strategies and policies to make their services more accessible to culturally and linguistically diverse communities. This includes recruitment of bi-lingual and bi-cultural staff and regular collection of client ethnicity data to assist with service planning and evaluation. The City has compiled extensive information on its demographic profile and made this available on its website.
Ultimo Community Centre is an example of how these policies can work in the local area. The centre employs bi-lingual staff and currently has several hundred clients from Chinese-speaking backgrounds, comprising about 50% of its total membership. The Centre also supports and encourages the participation of Chinese-speaking volunteers. It has established a Chinese Seniors Group which runs regular art classes and a social program attracting over 170 clients per week.
Sustainable Sydney 2030 consultation
Sustainable Sydney 2030 is a strategic planning project that will create a plan to guide the development of the City of Sydney for the next 20 years and beyond. The project has adopted a number of creative and inclusive strategies to consult with the City’s diverse communities. To date, the City has directly consulted with more than three thousand Sydneysiders from all walks of life through forums, workshops, talks, roundtable lunches, schools poetry project and a Chinese community leaders roundtable.
Each of these achievements and outcomes are built on in the objectives, initiatives and actions that follow.
15Cultural Diversity Strategy 2008–2011
4.0 OBJECTIVES, INITIATIVES AND ACTIONS
The City’s 2008–2011 Cultural Diversity Strategy has six objectives:
1. Celebrating and Valuing Diversity
Recognising, supporting and celebrating the rich cultural diversity of the City’s local residents, workers and visitors.
2. Participation and Connection
Improving opportunities for members of the culturally and linguistically diverse communities to access and participate in the life of the City.
3. Responsive Services and Support
Providing services that are responsive to the community and able to support those with specific linguistic or cultural needs.
4. An Inclusive Council
Ensuring the City’s staff and processes reflect its culturally diverse community.
5. Leadership and Advocacy
Seeking opportunities for the City to provide leadership and work in partnership with others to advocate for culturally diverse communities.
6. Sustaining the Global City
Making the most of the economic benefits of cultural diversity and seeking ways to sustain Sydney as a global city.
What follows is a list of initiatives to be undertaken under each objective, together with a set of actions to be implemented between 2008 and 2011.
16 Cultural Diversity Strategy 2008–2011
4.1 Celebrating and Valuing Diversity
The City of Sydney recognises, supports, values and celebrates the rich cultural diversity of its residents, workers and visitors.
We celebrate the fact that much of the vibrancy and vitality of the City draws from the one third or more of residents who were born outside Australia, who bring to the City a diverse mix of skills, cultures, languages and religions.
To build on this vitality, and to increase opportunities to celebrate and support diversity, the City of Sydney is committed to the following initiatives:
1.1 Produce major events celebrating diversity
1.2 Promote harmony in the community
1.3 Support community celebrations of diversity
1.4 Showcase diversity in the City’s images, artworks and documentation
1.5 Promote our culturally diverse history and heritage
1.6 Actively participate in citizenship ceremonies
1.7 Promote Aboriginal and Torres Strait Islander culture and heritage to culturally and linguistically diverse communities
4.2 Participation and Connection
Every person living, working, studying or visiting the City of Sydney has something to contribute to the life of its community. The range of skills, abilities and experiences on offer are part of what makes Sydney a great place to live and work.
An accessible city is one that ensures all residents have the opportunity to make use of its services and facilities and take part in decision-making processes. For some whose first language is not English, this may involve the provision of interpreter services and multilingual and multi-format information.
To improve opportunities for residents, workers or visitors from culturally and linguistically diverse backgrounds to access and participate in the life of the city, the City of Sydney is committed to the following initiatives:
17Cultural Diversity Strategy 2008–2011
2.1 Develop a Multicultural Communication Protocol, including the use of strategic translations
2.2 Enhance the City’s multilingual website
2.3 Provide easy access to interpreter services
2.4 Recruit and make strategic use of bi-lingual staff
2.5 Ensure accessible communications
2.6 Undertake inclusive consultations
2.7 Provide accessible venues and facilities
4.3 Responsive Services and Support
The City of Sydney is proud of the range of grants, sponsorships, social and information services it provides to the community. These initiatives exist for the benefit of all residents and therefore should be responsive to the needs of community members.
To ensure all members of the community are given opportunities to make use of the City’s services, and find them responsive to their needs, the City of Sydney is committed to the following initiatives:
3.1 Provide grants and sponsorships that are inclusive of culturally and linguistically diverse communities
3.2 Undertake culturally diverse community services programming
3.3 Deliver inclusive library services
3.4 Enhance the inclusiveness of core services
3.5 Enhance the inclusiveness of planning and design activities
3.6 Undertake research into culturally and linguistically diverse community needs
3.7 Assist building the capacity of the multicultural communities to support and respond to their emerging needs and issues
3.8 Support and address the needs of small and emerging communities
18 Cultural Diversity Strategy 2008–2011
4.4 An Inclusive Council
Culturally and linguistically diverse communities are best served by council staff who reflect the same level of diversity. Just as cultural diversity is an obvious reality on the streets of Sydney, it should be a reality in the corridors of Council.
Staff training in cross-cultural awareness, recruitment of bi-lingual staff, and employ-ment of multicultural specialists all contribute to building a strong and responsive workforce.
To achieve the aim of an inclusive City, the City of Sydney is committed to the following initiatives:
4.1 Ensure council decision-making is inclusive
4.2 Employ multicultural specialist staff
4.3 Establish a Multicultural Advisory Panel
4.4 Undertake culturally diverse recruitment
4.5 Deliver cross-cultural awareness staff training
4.6 Undertake evidence-based decision-making
4.5 Leadership and Advocacy
Twenty-first century community building requires a vision that looks further than the physical borders of the city itself.
Having recognised the value of cultural diversity to the social and economic success of Sydney, the City of Sydney is in a position to encourage other city councils and the state and commonwealth governments to develop more policies and practices to enhance community harmony and inclusiveness to make Australia a better place for all of us.
As the primary local council for the capital city of New South Wales, the City of Sydney has a vital role to play in advocacy and leadership in this state and beyond.
To take steps towards fulfilling this leadership and advocacy role, the City of Sydney is committed to the following initiatives:
5.1 Promote the benefits of cultural diversity
5.2 Support and advocating for refugees and asylum seekers
5.3 Encourage skilled migrant and multicultural volunteers initiatives
5.4 Partner with different levels of government
5.5 Engage with the community
5.6 Promote the Cultural Diversity Strategy
19Cultural Diversity Strategy 2008–2011
4.6 Sustaining the Global City
Australia is part of a global community and the City of Sydney already forms a key connection point between our nation and the rest of the world, particularly in the Asia Pacific region.
Modern communications and modes of transport mean that both information and people are on the move as never before. It is in this kind of global marketplace that cultural and linguistic diversity comes into its own and economies which recognise this will prosper.
The City of Sydney can realise the wide-ranging benefits of being Australia’s premier global city by assisting and encouraging culturally and linguistically diverse businesses, workers and students to reach their full potential. In this way Sydney can remain and grow in popularity as a first class tourist destination and attractive centre for global companies to set up shop.
To build on Sydney’s status as Australia’s key pathway to the global economy, over the next three years the City of Sydney is committed to the following initiatives:
6.1 Sustain our global city status
6.2 Improve our social and urban planning
6.3 Encourage culturally diverse business communities
6.4 Encourage international students
6.5 Promote tourism
6.6 Advocate for the economic benefits of cultural diversity
20 Cultural Diversity Strategy 2008–2011
5.0 PUTTING THE STRATEGY INTO ACTION
Following the City’s endorsement of the Cultural Diversity Strategy, a number of steps will be taken to ensure the initiatives and actions are acted upon, as well as regularly reviewed and monitored. These include:
5.1 Cultural Diversity Strategy Action Plan 2008–2011
To complement this Strategy, the City has prepared a detailed Action Plan matrix which itemises individual actions and responsibilities.
Immediately upon approval, this Action Plan matrix will be finalised with updated completion dates, targets and deliverables under each initiative.
The matrix will form the internal working document for council staff and be used to continuously monitor and report against (see 3 and 4 below).
5.2 Multicultural Advisory Panel
As noted in the Action Plan (see 4.3), the Multicultural Advisory Panel, made up of council representatives, culturally and linguistically diverse service providers and community members, will meet three times per year to review and comment on the implementation of initiatives contained in the Cultural Diversity Strategy. They will also meet to advise the City on possible new actions to be considered under the agreed objectives and initiatives.
As required, information and advice will be fed back to relevant sections of Council as part of a continual improvement process.
5.3 Monitoring and update reports
Annual updates on the Strategy’s progress will be provided to senior council staff as part of the Corporate Plan reporting process.
An annual Access and Equity Activity Report will also be provided to the NSW Community Relations Commission for a Multicultural NSW.
21Cultural Diversity Strategy 2008–2011
5.4 Annual review and new action plans
Concurrent with the end of year quarterly update (see 3 above), an Annual Cultural Diversity Strategy Status Report will be prepared, noting the achievements of the past 12 months and identifying a new action plan for the coming year.
The new actions will be developed as part of a continuous improvement process against the Strategy’s objectives and initiatives and will build on past successes.
The action plan will be developed in consultation with the community, including advice and input from the Multicultural Advisory Panel, as well as from relevant council staff.
5.5 Four year evaluation
At the end of the four year life of the Strategy, the City will conduct an independent evaluation of the implementation of its Cultural Diversity Strategy. The evaluation will also help shape the objectives, initiatives and actions to be included in the next phase of the City’s cultural diversity planning process.
22 Cultural Diversity Strategy 2008–2011
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rse
cultu
ral b
ackg
roun
ds to
par
ticip
ate
in
and
cont
ribut
e to
the
City
’s c
ultu
ral e
vent
s
■ C
hine
se N
ew Y
ear f
estiv
al
■ Li
ving
in H
arm
ony
prog
ram
■ Li
ve G
reen
■ C
hris
tmas
cel
ebra
tions
Even
ts
Com
mun
icat
ion
and
Med
ia
Mar
ketin
g
Com
mun
ity
Livi
ng
Ann
ual a
nd
ongo
ing
With
in a
ppro
ved
budg
et
Pro
mot
e th
e C
ity’s
maj
or e
vent
s to
div
erse
co
mm
uniti
es u
sing
eth
nic
med
ia a
nd
com
mun
ity n
etw
orks
Even
ts
Com
mun
icat
ion
and
Med
ia
Com
mun
ity
Livi
ng
Ann
ual a
nd
ongo
ing
With
in a
ppro
ved
budg
et
Als
o se
e re
sour
ces
liste
d in
2.1
and
2.2
1.2
Pro
mot
e ha
rmon
y in
th
e co
mm
unity
Coo
rdin
ate,
sup
port
an
d pr
omot
e ev
ents
and
in
itiat
ives
that
enc
oura
ge
cros
s-cu
ltura
l und
erst
andi
ng,
appr
ecia
tion
and
harm
ony
Coo
rdin
ate
the
annu
al L
ivin
g in
Har
mon
y pr
ogra
m to
pro
mot
e ha
rmon
y an
d cr
oss-
cultu
ral
unde
rsta
ndin
g be
twee
n co
mm
uniti
es
Com
mun
ity
Livi
ng
Mar
ketin
g
Ann
ual a
nd
ongo
ing
With
in a
ppro
ved
budg
et
Wor
k in
par
tner
ship
with
com
mun
ity
and
relig
ious
org
anis
atio
ns to
pro
mot
e in
terfa
ith d
ialo
gue
CULT
URAL
DIV
ERSI
TY S
TRAT
EGY
ACTI
ON P
LAN
2008
–201
1
23Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
1.3
Sup
por
t com
mun
ity
cele
bra
tions
of d
iver
sity
Sup
port
and
pro
mot
e co
mm
unity
cel
ebra
tions
, ev
ents
and
act
iviti
es w
hich
ce
lebr
ate
cultu
ral d
iver
sity
an
d fo
ster
com
mun
ity
harm
ony
Act
ivel
y su
ppor
t the
com
mun
ity to
cel
ebra
te
thei
r cul
tura
l her
itage
thro
ugh
the
City
’s G
rant
s an
d S
pons
orsh
ips
prog
ram
Com
mun
ity
Livi
ngA
nnua
l and
on
goin
gW
ithin
app
rove
d bu
dget
Men
tor a
nd p
rovi
de a
dvic
e to
com
mun
ity
orga
nisa
tions
and
gro
ups
on w
ays
to d
esig
n an
d ho
st c
omm
unity
eve
nts
that
cel
ebra
te c
ultu
ral
dive
rsity
and
pro
mot
e co
mm
unity
har
mon
y
1.4
Sho
wca
se d
iver
sity
in th
e C
ity’s
imag
es, a
rtw
orks
an
d d
ocum
enta
tion
Sho
wca
se th
e C
ity’s
rich
cu
lture
and
his
tory
thro
ugh
ongo
ing
use
of im
ages
re
flect
ing
its c
ultu
ral d
iver
sity
Con
tinue
to u
se im
ages
and
lang
uage
that
are
in
clus
ive
of it
s cu
ltura
lly d
iver
se p
opul
atio
nC
omm
unic
atio
n an
d M
edia
Com
mun
ity
Livi
ng
Cus
tom
er
Ser
vice
Com
mun
ity
Livi
ng (C
ultu
ral
Dev
elop
men
t)
Mar
ketin
g
Ong
oing
With
in a
ppro
ved
budg
et
Ensu
re th
e C
ity’s
col
lect
ions
and
cur
ator
ial
prog
ram
s sh
owca
se it
s cu
ltura
l div
ersi
ty in
thei
r ac
quis
ition
s an
d co
llect
ion
disp
lays
Ensu
re th
e C
ity’s
Pub
lic A
rt p
rogr
am is
incl
usiv
e an
d re
flect
ive
of th
e C
ity’s
cul
tura
l div
ersi
ty in
its
plan
ning
, des
ign
and
com
mis
sion
ing
City
Pro
ject
s (P
ublic
Art)
24 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
1.5
Pro
mot
e ou
r cu
ltura
lly
div
erse
his
tory
and
he
rita
ge
Res
earc
h an
d pr
omot
e th
e C
ity’s
rich
cul
tura
l his
tory
and
he
ritag
e th
roug
h th
e C
ity’s
H
isto
ry p
rogr
am
As
part
of t
he C
ity’s
His
tory
pro
gram
con
tinue
to
rese
arch
, map
and
pub
lish
info
rmat
ion
rega
rdin
g S
ydne
y’s
mig
rant
his
tory
Com
mun
ity
Livi
ng (H
isto
ry
Pro
gram
)
Ong
oing
With
in a
ppro
ved
budg
et
Con
duct
a m
ajor
upd
ate
of th
e C
ity’s
Chi
nese
m
igra
tion
hist
ory
and
herit
age
as p
art o
f the
D
ictio
nary
of S
ydne
y pr
ojec
t
Pro
mot
e an
d ex
pand
the
cultu
rally
and
lin
guis
tical
ly d
iver
se h
isto
ry a
nd h
erita
ge li
sted
on
the
City
’s h
isto
ry w
ebsi
te
Inco
rpor
ate
the
City
’s c
ultu
ral a
nd li
ngui
stic
ally
di
vers
e hi
stor
y in
sig
nage
and
pla
ques
as
way
-fin
ding
pro
ject
s ar
e de
velo
ped
Incl
ude
and
pres
erve
arte
fact
s th
at re
flect
the
City
’s ri
ch c
ultu
ral h
erita
ge in
cou
ncil’s
cur
ator
ial
polic
ies
and
prac
tices
Sup
port
and
co-
ordi
nate
pro
ject
s th
at c
olle
ct
oral
his
torie
s of
Syd
ney’
s m
igra
nts
and
refu
gees
.
1.6
Act
ivel
y p
artic
ipat
e in
ci
tizen
ship
cer
emon
ies
Hos
t and
cel
ebra
te c
ultu
ral
dive
rsity
as
part
of t
he C
ity's
on
goin
g ro
le in
Aus
tralia
n ci
tizen
ship
cer
emon
ies
Con
tinue
to a
ckno
wle
dge
and
cele
brat
e th
e C
ity’s
cul
tura
l div
ersi
ty a
nd tr
aditi
onal
ow
ners
as
par
t of t
he C
ity’s
ong
oing
invo
lvem
ent i
n A
ustra
lian
citiz
ensh
ip c
erem
onie
s
Offi
ce o
f the
Lo
rd M
ayor
(P
roto
col)
Com
mun
icat
ion
and
Med
ia
Ann
ual a
nd
ongo
ing
With
in a
ppro
ved
budg
et
Con
tinue
to in
corp
orat
e m
essa
ges
of h
arm
ony
and
resp
ect i
n m
essa
ges
deliv
ered
on
beha
lf of
th
e C
ity
25Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
1.7
Pro
mot
e A
bor
igin
al a
nd
Torr
es S
trai
t Isl
and
er
cultu
re a
nd h
erita
ge
to
cultu
rally
and
ling
uist
ical
ly
div
erse
com
mun
ities
Pro
mot
e un
ders
tand
ing
and
resp
ect f
or A
borig
inal
and
To
rres
Stra
it Is
land
er c
ultu
re
and
herit
age
with
in c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
Follo
w th
e C
ity’s
Abo
rigin
al a
nd T
orre
s S
trait
Isla
nder
Pro
toco
ls w
hen
cond
uctin
g al
l City
ev
ents
and
act
iviti
es
All
Ong
oing
With
in a
ppro
ved
budg
et
Pro
mot
e th
e C
ity’s
Wel
com
e to
Bar
ani w
ebsi
te to
al
l the
com
mun
ities
incl
udin
g th
e cu
ltura
lly a
nd
lingu
istic
ally
div
erse
com
mun
ity
Com
mun
ity
Livi
ng (H
isto
ry
Pro
gram
)
2009
/10
With
in a
ppro
ved
budg
et
Com
mun
ity
Livi
ng (C
ultu
ral
Dev
elop
men
t)
Thro
ugh
even
ts, g
rant
s an
d sp
onso
rshi
p,
supp
ort i
nitia
tives
that
pro
mot
e un
ders
tand
ing
betw
een
Abo
rigin
al a
nd T
orre
s S
trait
Isla
nder
co
mm
uniti
es a
nd o
ther
com
mun
ities
26 Cultural Diversity Strategy 2008–2011
Ob
ject
ive
2: P
artic
ipat
ion
and
Co
nnec
tion
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
2.1
Dev
elop
a M
ultic
ultu
ral
Com
mun
icat
ion
Pro
toco
l
Esta
blis
h po
licie
s an
d pr
oced
ures
for t
rans
latin
g an
d di
ssem
inat
ing
core
in
form
atio
n in
to m
ajor
co
mm
unity
lang
uage
s
Dev
elop
a M
ultic
ultu
ral C
omm
unic
atio
n P
roto
col
for C
ity s
taff
cont
aini
ng m
etho
ds fo
r bet
ter
reac
hing
cul
tura
lly a
nd li
ngui
stic
ally
div
erse
co
mm
uniti
es
Com
mun
ity
Livi
ng
Com
mun
icat
ion
and
Med
ia
Com
mun
ity
Enga
gem
ent
2008
/9W
ithin
app
rove
d bu
dget
Adv
ertis
e an
d pr
omot
e m
ajor
eve
nts
and
sign
ifica
nt c
ounc
il de
cisi
ons
with
in c
ultu
rally
an
d lin
guis
tical
ly d
iver
se c
omm
uniti
es th
roug
h tra
nsla
tions
and
/or p
rom
otio
n in
the
ethn
ic m
edia
Com
mun
icat
ion
and
Med
ia
Mar
ketin
g
Even
ts
Ann
ual a
nd
ongo
ing
$30,
000
to
be s
ough
t in
2008
/9 b
udge
t (e
thni
c m
edia
ad
verti
sem
ents
fo
r 6 e
vent
s in
10
lang
uage
s)
Iden
tify
prio
rity
City
pub
licat
ions
for t
rans
latio
n in
to k
ey c
omm
unity
lang
uage
s, in
clud
ing:
■ C
ultu
ral D
iver
sity
Stra
tegy
■ C
orpo
rate
and
Stra
tegi
c Pl
an
■ in
form
atio
n on
cou
ncil
prog
ram
s an
d se
rvic
es
All
Com
mun
icat
ion
and
Med
ia
Cus
tom
er
Ser
vice
Com
mun
ity
Livi
ng
(Mul
ticul
tura
l D
evel
opm
ent
Offi
cer)
2008
/9 a
nd
ongo
ing
With
in a
ppro
ved
budg
et
$50,
000
to b
e so
ught
in 2
008/
9 bu
dget
pro
cess
fo
r tra
nsla
tion
27Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
2.2
Enh
ance
the
City
’s
mul
tilin
gua
l web
site
Exp
and
the
mul
tilin
gual
co
mpo
nent
s of
the
City
's
web
site
Pro
mot
e an
d ex
pand
the
rang
e of
tran
slat
ed
info
rmat
ion
avai
labl
e on
the
City
’s m
ultil
ingu
al
web
page
incl
udin
g in
form
atio
n on
:
■ co
unci
l ser
vice
s an
d pr
ogra
ms
■
polic
ies
and
stra
tegi
es a
s id
entifi
ed in
the
Mul
ticul
tura
l Com
mun
icat
ion
Pro
toco
l
Com
mun
ity
Livi
ng
Com
mun
icat
ion
and
Med
ia
IT D
evel
opm
ent
All
2008
/9W
ithin
app
rove
d bu
dget
2.3
Pro
vid
e ea
sy a
cces
s to
in
terp
rete
r se
rvic
es
Faci
litat
e ea
sy a
cces
s to
in
terp
retin
g se
rvic
es
Pro
mot
e us
e of
the
Tele
phon
e In
terp
retin
g S
ervi
ce a
nd p
rovi
de d
ual h
ands
ets
at p
ublic
co
ntac
t loc
atio
ns
Cus
tom
er
Ser
vice
Com
mun
ity
Livi
ng
Hum
an
Res
ourc
es
With
in a
ppro
ved
budg
et
See
reso
urce
s in
2.1
Trai
n al
l sta
ff w
ith c
usto
mer
con
tact
in th
e us
e of
th
e Te
leph
one
Inte
rpre
ting
Ser
vice
and
exp
and
train
ing
on th
e us
e of
inte
rpre
ting
Pro
vide
ons
ite in
terp
rete
rs fo
r cou
ncil
serv
ices
, co
nsul
tatio
ns a
nd e
vent
s w
hen
need
ed$2
0,00
0 to
be
soug
ht in
2008
/9
budg
et (u
se o
f on
site
inte
rpre
ter)
2.4
Rec
ruit
and
mak
e st
rate
gic
us
e of
bi-l
ing
ual s
taff
Rec
ruit
and
use
the
lang
uage
an
d cu
ltura
l exp
ertis
e
Iden
tify
and
recr
uit a
ppro
pria
tely
ski
lled
indi
vidu
als
into
key
pos
ition
s w
ithin
cou
ncil
(for e
xam
ple
in C
usto
mer
Ser
vice
, Com
mun
ity
Ser
vice
s, C
orpo
rate
and
Com
mun
ity
Enga
gem
ent)
whe
re s
econ
d la
ngua
ge e
xper
tise
is e
ssen
tial o
r des
irabl
e
Cus
tom
er
Ser
vice
Cor
pora
te a
nd
Com
mun
ity
Enga
gem
ent
Com
mun
ity
Livi
ng
Hum
an
Res
ourc
es
With
in a
ppro
ved
budg
et
Rev
iew
the
City
's L
angu
age
Aid
e Po
licy
to
mak
e be
tter u
se o
f the
City
’s b
i-lin
gual
sta
ff in
cu
stom
er s
ervi
ce a
nd o
ther
act
iviti
es
To b
e in
clud
ed
in fu
ture
bud
get
pend
ing
the
outc
omes
of t
he
Lang
uage
Aid
e Po
licy
revi
ew
28 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
2.5
Ens
ure
acce
ssib
le
com
mun
icat
ions
Stre
ngth
en a
nd s
tand
ardi
se
the
City
's a
pplic
atio
n of
its
Plai
n En
glis
h Po
licy
and
list
the
avai
labi
lity
of tr
ansl
atio
n se
rvic
es in
com
mun
icat
ions
Intro
duce
a s
tand
ardi
sed
mul
tilin
gual
mes
sage
, in
clud
ing
the
cont
act n
umbe
r for
the
Tran
slat
ing
and
Inte
rpre
ting
Ser
vice
, on
all C
ity le
tterh
ead
and
com
mun
icat
ions
with
resi
dent
s
Com
mun
icat
ion
and
Med
ia
Com
mun
ity
Livi
ng
2008
and
on
goin
gW
ithin
app
rove
d bu
dget
Als
o se
e re
sour
ces
liste
d in
2.1
and
2.2
Initi
ate
an a
rt c
ompe
titio
n fo
r the
des
ign
of
mul
tilin
gual
wel
com
e m
essa
ges
to b
e di
spla
yed
in c
ounc
il fa
cilit
ies.
Com
mun
ity
Livi
ng
Cus
tom
er
Ser
vice
2008
Usi
ng e
thni
c m
edia
to c
omm
unic
ate
maj
or
initi
ativ
es w
ith re
side
nts
Com
mun
icat
ion
and
Med
ia
Com
mun
ity
Livi
ng
2008
2.6
Und
erta
ke in
clus
ive
cons
ulta
tions
Exp
and
the
rang
e of
co
nsul
tatio
n te
chni
ques
us
ed a
cros
s th
e C
ity to
en
sure
mem
bers
of c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
com
mun
ities
can
par
ticip
ate
in p
ublic
con
sulta
tion
proc
esse
s
Whe
re a
ppro
pria
te, p
rovi
de in
terp
rete
rs a
t re
leva
nt c
onsu
ltatio
nC
omm
unic
atio
n an
d M
edia
Com
mun
ity
Enga
gem
ent
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
Als
o se
e re
sour
ces
in 2
.1
and
2.2
Pro
mot
e up
com
ing
foru
ms
and
othe
r City
eve
nts
in e
thni
c co
mm
unity
med
ia a
nd n
etw
orks
Plan
, pro
mot
e an
d im
plem
ent a
n an
nual
ca
lend
ar o
f con
sulta
tions
whi
ch s
peci
fical
ly
inco
rpor
ate
cultu
rally
and
ling
uist
ical
ly
dive
rse
stak
ehol
ders
Wor
k w
ith th
e C
ity’s
resi
dent
s an
d co
mm
unity
gr
oups
to e
nhan
ce th
e pa
rtici
patio
n of
cul
tura
lly
and
lingu
istic
ally
div
erse
com
mun
ities
29Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
2.7
Pro
vid
e ac
cess
ible
ven
ues
and
faci
litie
s
Ensu
re th
e C
ity’s
ven
ues
and
faci
litie
s ar
e ac
cess
ible
to
cultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ity g
roup
s an
d ot
hers
pro
mot
ing
com
mun
ity h
arm
ony
Pro
mot
e th
e us
e or
hiri
ng o
f Cou
ncil
faci
litie
s by
cu
ltura
lly a
nd li
ngui
stic
ally
div
erse
com
mun
ity
grou
ps o
r oth
ers
cele
brat
ing
com
mun
ity
harm
ony
or c
ultu
ral h
erita
ge
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
Con
tain
pol
icy
in th
e C
ity’s
tend
erin
g do
cum
ent
to re
ques
t for
pro
posa
ls to
ens
urin
g th
at
cultu
rally
and
ling
uist
ical
ly d
iver
se c
omm
uniti
es
have
eas
y ac
cess
to c
ounc
il’s s
ervi
ces
and
faci
litie
s
Mon
itor a
nd e
valu
ate
cultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ities
’ use
of C
ounc
il’s fa
cilit
ies,
id
entif
y an
d ad
dres
s ac
cess
bar
riers
Com
mun
ity
Livi
ng
Cus
tom
er
Ser
vice
30 Cultural Diversity Strategy 2008–2011
Ob
ject
ive
3: R
esp
ons
ive
Ser
vice
s an
d S
upp
ort
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
3.1
Pro
vid
e gr
ants
and
sp
onso
rshi
ps
that
are
in
clus
ive
of c
ultu
rally
an
d li
ngui
stic
ally
div
erse
co
mm
uniti
es
The
City
's g
rant
s an
d sp
onso
rshi
ps p
roce
sses
co
ntin
ue to
enc
oura
ge
and
supp
ort a
pplic
atio
ns
from
cul
tura
lly a
nd
lingu
istic
ally
div
erse
co
mm
unity
mem
bers
and
or
gani
satio
ns
Pro
vide
sup
port
and
adv
ice
to c
ultu
rally
an
d lin
guis
tical
ly d
iver
se o
rgan
isat
ions
or
gro
ups
wor
king
with
cul
tura
lly a
nd
lingu
istic
ally
div
erse
com
mun
ity m
embe
rs
to s
ubm
it ap
plic
atio
ns to
the
City
’s
gran
ts p
rogr
am.
Com
mun
ity
Livi
ng (C
ultu
ral
Dev
elop
men
t an
d M
ultic
ultu
ral
Dev
elop
men
t O
ffice
r)
Ong
oing
With
in a
ppro
ved
budg
et
Con
tinue
to a
dvis
e an
d w
ork
with
co
mm
unity
gro
ups
to e
ncou
rage
gra
nt
appl
icat
ions
whi
ch:
■
prom
ote
unde
rsta
ndin
g an
d ac
cept
ance
of
cul
tura
lly a
nd li
ngui
stic
ally
div
erse
m
embe
rs o
f the
com
mun
ity
■
impr
ove
com
mun
icat
ion
and
parti
cipa
tion
of c
ultu
rally
and
ling
uist
ical
ly d
iver
se
com
mun
ity m
embe
rs
■
prov
ide
supp
ort t
o cu
ltura
lly a
nd
lingu
istic
ally
div
erse
com
mun
ities
Com
mun
ity
Livi
ng (C
ultu
ral
Dev
elop
men
t an
d M
ultic
ultu
ral
Dev
elop
men
t O
ffice
r)
Ong
oing
With
in a
ppro
ved
budg
et
Con
tinue
to m
onito
r and
col
late
dat
a on
th
e pr
opor
tion
of g
rant
s an
d sp
onso
rshi
ps
whi
ch d
irect
ly o
r ind
irect
ly s
uppo
rt
mem
bers
of c
ultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ities
Com
mun
ity
Livi
ng (C
ultu
ral
Dev
elop
men
t )
Ong
oing
With
in a
ppro
ved
budg
et
Pro
mot
e th
e C
ity’s
Gra
nts
and
Spo
nsor
ship
s P
rogr
am in
eth
nic
med
ia
and
com
mun
ity n
etw
orks
in a
dditi
on to
m
ains
tream
med
ia
31Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
3.2
Pro
vid
e cu
ltura
lly d
iver
se
com
mun
ity s
ervi
ces
pro
gram
min
g
Acr
oss
all c
omm
unity
se
rvic
es, p
rovi
de c
ultu
rally
ap
prop
riate
pro
gram
min
g,
supp
ort a
nd a
ctiv
ities
th
at re
flect
the
loca
l co
mm
unity
's c
ultu
ral,
lingu
istic
and
relig
ious
ba
ckgr
ound
s.
Incr
ease
the
num
ber a
nd ra
nge
of
cultu
rally
and
ling
uist
ical
ly d
iver
se p
rogr
am
them
es a
nd a
ctiv
ities
und
erta
ken
by
the
City
’s A
ged,
Chi
ldre
n’s,
You
th a
nd
Com
mun
ity S
ervi
ces
Com
mun
ity
Livi
ngA
nnua
l and
on
goin
gW
ithin
app
rove
d bu
dget
Cro
ss-p
rom
ote
upco
min
g cu
ltura
lly
dive
rse
prog
ram
min
g an
d ac
tiviti
es
in o
ther
City
ser
vice
s an
d ce
ntre
s to
in
crea
se p
artic
ipat
ion
3.3
Del
iver
incl
usiv
e lib
rary
ser
vice
s
Impl
emen
t a ra
nge
of
mea
sure
s to
incr
ease
the
acce
ssib
ility
of t
he C
ity’s
lib
rary
net
wor
k to
cul
tura
lly
and
lingu
istic
ally
div
erse
co
mm
unity
mem
bers
Dev
elop
a L
ibra
ry M
arke
ting
Plan
that
in
clud
es s
trate
gies
to p
rom
ote
libra
ry
serv
ices
to c
ultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ity m
embe
rs a
nd
inte
rnat
iona
l stu
dent
s
Com
mun
ity
Livi
ng (L
ibra
ry)
2008
/9 a
nd
ongo
ing
With
in a
ppro
ved
budg
et
Als
o se
e re
sour
ces
in 2
.1
and
2.2
Con
tinue
to p
rom
ote
the
City
’s
mul
ticul
tura
l col
lect
ion
Con
tinue
to p
rovi
de s
ervi
ces
and
reso
urce
s in
lang
uage
s ot
her t
han
Engl
ish
to re
flect
lo
cal d
emog
raph
ics
and
usag
e pa
ttern
s
Und
erta
ke a
fres
h pr
omot
ion
prog
ram
of
libr
ary
serv
ices
in g
ener
al, a
nd in
ter-
libra
ry lo
ans
and
hom
e de
liver
y se
rvic
es
in p
artic
ular
, to
the
City
’s re
side
nts
32 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
3.4
Enh
ance
the
incl
usiv
enes
s of
cor
e se
rvic
es
Ensu
re c
ounc
il in
form
atio
n an
d se
rvic
es a
ddre
ss th
e ne
eds
of th
e lo
cal c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
com
mun
ities
and
clie
nts.
Con
tinue
to u
se th
e in
-hou
se e
xper
tise
of th
e C
ity’s
mul
ticul
tura
l spe
cial
ist s
taff
to p
rovi
de a
dvic
e to
all
busi
ness
uni
ts o
n be
st p
ract
ice
polic
ies,
pro
cedu
res
and
com
mun
icat
ion
stra
tegi
es fo
r cul
tura
lly a
nd
lingu
istic
ally
div
erse
com
mun
ities
Com
mun
ity
Livi
ng
Com
mun
icat
ion
and
Med
ia
Com
mun
ity
Enga
gem
ent
Cus
tom
er
Ser
vice
Ong
oing
With
in a
ppro
ved
budg
et
Pro
vide
cro
ss-c
ultu
ral a
war
enes
s tra
inin
g to
sta
ff w
ho d
eliv
er c
ore
cust
omer
ser
vice
s to
ens
ure
the
City
’s s
ervi
ces
are
mee
ting
the
need
s of
cul
tura
lly a
nd li
ngui
stic
ally
di
vers
e co
mm
uniti
es
With
in a
ppro
ved
budg
et
Enco
urag
e cu
ltura
lly a
nd li
ngui
stic
ally
di
vers
e co
mm
uniti
es to
use
the
City
’s
publ
ic n
otic
eboa
rds
and
web
site
to
prom
ote
com
mun
ity e
vent
s an
d se
rvic
es
3.5
Enh
ance
the
incl
usiv
enes
s of
pla
nnin
g
and
des
ign
activ
ities
Whe
re re
quire
d, im
plem
ent
tailo
red
cons
ulta
tive
stra
tegi
es to
inco
rpor
ate
the
view
s an
d ne
eds
of
cultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ities
in
key
plan
ning
Rev
iew
Soc
ial I
mpa
ct A
sses
smen
t pr
oces
ses
to e
nsur
e cu
ltura
lly a
nd
lingu
istic
ally
div
erse
com
mun
ity n
eeds
ar
e ap
prop
riate
ly re
flect
ed in
the
desi
gn,
deve
lopm
ent a
nd p
lann
ing
of m
ajor
pr
ojec
ts, f
acili
ties,
ser
vice
s an
d pr
ogra
ms
Com
mun
ity
Livi
ng (S
ocia
l Po
licy
and
Pro
gram
s)
Ong
oing
With
in a
ppro
ved
budg
et
For m
ajor
cou
ncil
deve
lopm
ents
and
fa
cilit
y pl
anni
ng, p
artic
ular
ly in
the
area
s w
ith h
igh
cultu
rally
and
ling
uist
ical
ly
dive
rse
popu
latio
ns, t
ake
mea
sure
s to
en
sure
cul
tura
lly a
nd li
ngui
stic
ally
div
erse
co
mm
unity
mem
bers
are
bei
ng c
onsu
lted
Com
mun
ity
Livi
ng
Com
mun
ity
Enga
gem
ent
33Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
3.6
Und
erta
ke r
esea
rch
into
cul
tura
lly a
nd
ling
uist
ical
ly d
iver
se
com
mun
ity n
eed
s
Und
erta
ke, c
omm
issi
on
and
diss
emin
ate
rese
arch
on
cultu
rally
an
d lin
guis
tical
ly d
iver
se
com
mun
ity tr
ends
an
d ne
eds
to h
elp
in th
e pl
anni
ng a
nd
impl
emen
tatio
n of
ser
vice
s an
d in
itiat
ives
Con
duct
det
aile
d an
alys
is o
f the
200
6 C
ensu
s da
ta, i
nclu
ding
spe
cific
cul
tura
lly
and
lingu
istic
ally
div
erse
com
mun
ity
dem
ogra
phic
s an
d lo
catio
ns
Econ
omic
D
evel
opm
ent
(Res
earc
h)
Com
mun
ity
Livi
ng
Com
mun
icat
ion
and
Med
ia
IT
2008
With
in a
ppro
ved
budg
et
Wid
ely
dist
ribut
e to
inte
rnal
and
ext
erna
l st
akeh
olde
rs C
ensu
s an
alys
is to
hel
p in
form
ser
vice
pla
nnin
g an
d lo
ng
term
inve
stm
ent
Post
and
pro
mot
e C
ensu
s su
mm
arie
s on
th
e C
ity’s
web
site
Con
duct
ong
oing
rese
arch
to id
entif
y cu
ltura
lly a
nd li
ngui
stic
ally
div
erse
co
mm
uniti
es n
eeds
and
issu
es, i
nclu
ding
th
e ne
eds
of s
mal
l and
em
ergi
ng
com
mun
ities
and
cul
tura
lly a
nd li
ngui
stic
ally
di
vers
e in
divi
dual
s w
ith s
peci
al n
eeds
Impl
emen
t rec
omm
enda
tions
from
the
Indo
nesi
an R
esea
rch
Pro
ject
200
7 in
pa
rtne
rshi
p w
ith In
done
sian
com
mun
ity
orga
nisa
tions
3.7
Ass
ist b
uild
ing
the
cap
acity
of m
ultic
ultu
ral
com
mun
ities
to s
upp
ort
and
res
pon
d to
thei
r em
ergi
ng n
eed
s an
d is
sues
Pro
vide
trai
ning
men
torin
g an
d pa
rtne
rshi
p op
port
uniti
es to
com
mun
ity
grou
ps a
nd o
rgan
isat
ions
to
enh
ance
effe
ctiv
enes
s an
d co
mpe
tenc
e
Thro
ugh
the
City
’s s
ervi
ces
and
its G
rant
s an
d S
pons
orsh
ip p
rogr
am, t
o su
ppor
t pr
ojec
ts th
at p
rovi
de tr
aini
ng a
nd m
ento
ring
oppo
rtun
ities
to c
omm
unity
gro
ups
and
orga
nisa
tions
to e
nhan
ce e
ffect
iven
ess
and
com
pete
nce
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
That
the
City
’s s
ervi
ces
wor
k in
par
tner
ship
w
ith c
omm
unity
gro
ups
and
orga
nisa
tions
to
add
ress
the
need
s of
the
com
mun
ity
34 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
3.8
Iden
tify,
sup
por
t and
ad
dre
ss th
e ne
eds
of
smal
l and
em
ergi
ng
com
mun
ities
That
the
City
con
duct
s re
sear
ch o
n th
e ne
eds
and
issu
es o
f sm
all a
nd
emer
ging
com
mun
ities
an
d id
entifi
es s
trate
gies
to
addr
ess
com
mun
ity n
eeds
That
the
City
con
duct
s re
sear
ch o
n th
e so
cial
and
set
tlem
ent n
eeds
and
issu
es
of in
tern
atio
nal s
tude
nts,
Kor
ean,
Tha
i and
ot
her s
mal
l and
em
ergi
ng c
omm
uniti
es
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
35Cultural Diversity Strategy 2008–2011
Ob
ject
ive
4: A
n In
clus
ive
Co
unci
l
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
4.1
Ens
ure
coun
cil d
ecis
ion-
mak
ing
is in
clus
ive
Impl
emen
t pro
cedu
res
that
en
sure
all
City
dec
isio
ns
refle
ct, a
nd in
clud
e th
e vi
ews
of, i
ts c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
com
mun
ity m
embe
rs
Rev
iew
the
City
’s re
port
tem
plat
e to
ens
ure
it in
corp
orat
es a
ppro
pria
te c
onsi
dera
tion
of c
ultu
rally
and
ling
uist
ical
ly d
iver
se
com
mun
ity im
pact
s
Com
mun
ity
Livi
ngO
ngoi
ngW
ithin
app
rove
d bu
dget
4.2
Em
plo
y m
ultic
ultu
ral
spec
ialis
t sta
ff
Empl
oy s
peci
alis
t sta
ff to
adv
ise
on m
ultic
ultu
ral
initi
ativ
es a
nd a
ct a
s a
reso
urce
to b
oth
the
com
mun
ity a
nd th
e C
ity
Con
tinue
to e
mpl
oy a
full-
time
Mul
ticul
tura
l D
evel
opm
ent O
ffice
r as
a re
sour
ce to
co
unci
l sta
ff an
d th
e co
mm
unity
in c
ultu
ral
dive
rsity
issu
es
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
Con
tinue
to e
mpl
oy a
full-
time
Mul
ticul
tura
l Li
brar
ian
to a
ssis
t with
stra
tegi
es to
incr
ease
the
acce
ssib
ility
of t
he C
ity's
libr
arie
s
4.3
Est
ablis
h a
Mul
ticul
tura
l A
dvi
sory
Pan
el
Esta
blis
h a
stan
ding
foru
m
for p
rovi
ding
the
City
with
fe
edba
ck fr
om c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
com
mun
ities
Esta
blis
h a
Mul
ticul
tura
l Adv
isor
y Pa
nel t
o as
sist
th
e C
ity to
impl
emen
t its
vis
ion
and
stra
tegi
es in
re
gard
to c
ultu
ral d
iver
sity
Com
mun
ity
Livi
ng
2008
and
on
goin
gW
ithin
app
rove
d bu
dget
36 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
4.4
Und
erta
ke c
ultu
rally
di
vers
e re
crui
tmen
t
Incr
ease
recr
uitm
ent o
f bi
-ling
ual s
taff
into
key
se
rvic
e po
sitio
ns to
refle
ct
the
com
mun
ity’s
spe
cific
la
ngua
ge a
nd c
ultu
ral n
eeds
.
Ensu
re jo
b ad
verti
sem
ents
enc
oura
ge
appl
icat
ions
by
peop
le fr
om c
ultu
rally
and
lin
guis
tical
ly d
iver
se b
ackg
roun
ds s
uch
as ‘a
co
mm
itmen
t to
EEO
’ and
‘peo
ple
from
cul
tura
lly
and
lingu
istic
ally
div
erse
bac
kgro
unds
are
en
cour
aged
to a
pply
’
Hum
an
Res
ourc
es
Com
mun
ity
Livi
ng
Cus
tom
er
Ser
vice
City
Eng
agem
ent
Ong
oing
With
in a
ppro
ved
budg
et
Als
o se
e re
sour
ces
in 2
.1
Intro
duce
a s
tand
ard
desi
rabl
e se
lect
ion
crite
rion
for f
ront
line
or c
lient
ser
vice
sta
ff po
sitio
ns
rela
ted
to ‘p
rofic
ienc
y in
a re
leva
nt c
omm
unity
la
ngua
ge’ a
nd ‘d
emon
stra
ted
awar
enes
s of
cu
ltura
l div
ersi
ty is
sues
and
sen
sitiv
ities
’
Spe
cific
ally
recr
uit s
taff
who
spe
ak a
com
mun
ity
lang
uage
into
rele
vant
pos
ition
s w
ithin
the
Cor
pora
te a
nd C
omm
unity
Eng
agem
ent,
Cus
tom
er S
ervi
ce, C
omm
unity
Liv
ing
and
othe
r bus
ines
s un
its (i
n ac
cord
ance
with
m
erit
prin
cipl
es)
Con
tinue
to re
crui
t and
val
ue b
i-lin
gual
sta
ff or
sta
ff w
ith a
dem
onst
rate
d aw
aren
ess
of
cultu
ral d
iver
sity
issu
es a
nd s
ensi
tiviti
es a
cros
s al
l Cou
ncil
posi
tions
(in
acco
rdan
ce w
ith
mer
it pr
inci
ples
).
4.5
Del
iver
cro
ss-c
ultu
ral
awar
enes
s st
aff t
rain
ing
Pro
vide
key
sta
ff w
ith
appr
opria
te tr
aini
ng s
o th
ey c
an a
ssis
t cul
tura
lly
and
lingu
istic
ally
div
erse
cu
stom
ers
Dev
elop
, pro
mot
e an
d ru
n on
goin
g cr
oss-
cultu
ral
awar
enes
s tra
inin
g co
urse
s fo
r fro
nt-li
ne s
taff
acro
ss th
e C
ity
Hum
an
Res
ourc
es
Com
mun
ity
Livi
ng
(Mul
ticul
tura
l D
evel
opm
ent
Offi
cer)
2008
and
on
goin
gW
ithin
app
rove
d bu
dget
Rev
iew
exi
stin
g cr
oss-
cultu
ral i
nfor
mat
ion
cont
aine
d in
the
City
's in
duct
ion
cour
se a
nd
enha
nce
as re
quire
d
37Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
4.6
Und
erta
ke e
vid
ence
-bas
ed
dec
isio
n-m
akin
g
Use
all
avai
labl
e da
ta o
n ou
r cu
ltura
lly a
nd li
ngui
stic
ally
di
vers
e re
side
nts
and
othe
r us
ers
to e
nsur
e po
licie
s an
d se
rvic
es a
re re
spon
sive
Rev
iew
est
ablis
hed
data
gat
herin
g in
stru
men
ts
used
by
coun
cil t
o id
entif
y w
here
the
addi
tion
of
stan
dard
ised
cul
tura
lly a
nd li
ngui
stic
ally
div
erse
m
easu
res
may
be
requ
ired
Hum
an
Res
ourc
es
Com
mun
ity
Livi
ng
Com
mun
ity
Livi
ng
Econ
omic
D
evel
opm
ent
Com
mun
ity
Livi
ng (S
ocia
l Po
licy
and
Com
mun
ity
Sup
port
)
Ong
oing
With
in a
ppro
ved
budg
et
Dev
elop
and
pro
mot
e in
tern
ally
, sta
ndar
dise
d cu
ltura
lly a
nd li
ngui
stic
ally
div
erse
and
‘lan
guag
e sp
oken
’ dat
a ga
ther
ing
ques
tions
for u
se in
re
sear
ch u
nder
take
n by
the
City
Com
mis
sion
det
aile
d an
alys
is o
f 200
6 C
ensu
s da
ta re
gard
ing
key
cultu
ral d
iver
sity
issu
es
and
diss
emin
ate
sum
mar
ies
to a
ll re
leva
nt C
ity
staf
f and
to th
e co
mm
unity
incl
udin
g vi
a th
e C
ity’s
web
site
Thro
ugh
the
Mul
ticul
tura
l Dev
elop
men
t Offi
cer
and
othe
r sta
ff, re
gula
rly p
rovi
de c
ultu
rally
and
lin
guis
tical
ly d
iver
se c
omm
unity
feed
back
and
up
date
d cu
ltura
lly a
nd li
ngui
stic
ally
div
erse
da
ta to
rele
vant
cou
ncil
staf
f to
info
rm s
ervi
ce
plan
ning
and
del
iver
y
Con
tinue
to m
onito
r EEO
dat
a co
llect
ion
to
incl
ude
cultu
rally
and
ling
uist
ical
ly d
iver
se
spec
ific
info
rmat
ion
Hum
an
Res
ourc
es
38 Cultural Diversity Strategy 2008–2011
Ob
ject
ive
5: L
ead
ersh
ip a
nd A
dvo
cacy
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
5.1
Pro
mot
e th
e b
enefi
ts o
f cu
ltura
l div
ersi
ty
Adv
ocat
e an
d co
llabo
rate
th
roug
h va
rious
foru
ms,
in
clud
ing
the
Cou
ncil
of
Cap
ital C
ity L
ord
May
ors,
to
esta
blis
h na
tiona
l pol
icie
s an
d pr
actic
es th
at s
uppo
rt
mul
ticul
tura
lism
and
enh
ance
in
clus
ion
and
com
mun
ity
harm
ony
Enco
urag
e C
ounc
illors
and
sta
ff to
use
all
avai
labl
e op
port
uniti
es to
pro
mot
e th
e be
nefit
s of
cul
tura
l div
ersi
ty a
nd th
e su
cces
s of
Syd
ney
as a
mul
ticul
tura
l, pr
ospe
rous
and
har
mon
ious
co
mm
unity
.
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
Adv
ocat
e to
the
Com
mon
wea
lth G
over
nmen
t fo
r exp
ansi
on o
f affo
rdab
le E
nglis
h la
ngua
ges
clas
ses
for n
ew a
rriv
als
and
thos
e pr
evio
usly
w
ithou
t acc
ess.
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
5.2
Sup
por
t and
ad
voca
te
for
refu
gee
s an
d a
sylu
m
seek
ers
Adv
ocat
e an
d co
llabo
rate
th
roug
h va
rious
foru
ms,
in
clud
ing
the
Cou
ncil
of
Cap
ital C
ity L
ord
May
ors,
for
expa
ndin
g go
vern
men
t and
co
mm
unity
com
pass
ion
and
supp
ort f
or re
fuge
es a
nd
asyl
um s
eeke
rs.
Adv
ocat
e to
the
Com
mon
wea
lth G
over
nmen
t for
m
ore
com
pass
iona
te a
nd in
clus
ive
appr
oach
es
to re
fuge
es a
nd a
sylu
m s
eeke
rs
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
Sub
ject
to a
suc
cess
ful e
valu
atio
n, c
ontin
ue to
pr
ovid
e as
ylum
see
kers
on
brid
ging
vis
as a
nd
refu
gees
with
free
acc
ess
to th
e C
ity's
poo
ls,
gym
s, li
brar
ies,
com
pute
r tra
inin
g an
d M
eals
on
Whe
els
serv
ices
Com
mun
ity
Livi
ngPe
ndin
g ou
tcom
e of
pr
ojec
t ann
ual
eval
uatio
nS
uppo
rt a
nd e
ncou
rage
acc
epta
nce
of re
fuge
es
and
asyl
um s
eeke
rs in
our
com
mun
ity th
roug
h th
e C
ity’s
Gra
nts
and
Spo
nsor
ship
pro
gram
.
39Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
5.3
Enc
oura
ge
skill
ed m
igra
nt
and
mul
ticul
tura
l vol
unte
er
initi
ativ
es
Pro
mot
e op
port
uniti
es fo
r cu
ltura
lly a
nd li
ngui
stic
ally
di
vers
e co
mm
unity
mem
bers
an
d sk
illed
mig
rant
s to
pa
rtici
pate
in th
e w
orkf
orce
, in
clud
ing
via
volu
ntee
ring
Inve
stig
ate
a S
kille
d M
igra
nts
Wor
k Pl
acem
ent
and
Empl
oym
ent S
trate
gy th
at in
clud
es a
ll bu
sine
ss u
nits
and
pro
fess
iona
l gro
ups
with
in
the
City
of S
ydne
y C
ounc
il
Com
mun
ity
Livi
ng
2008
/9W
ithin
app
rove
d bu
dget
Thro
ugh
gran
ts, s
pons
orsh
ips
and
in-k
ind
advi
ce, s
uppo
rt p
roje
cts
that
rese
arch
and
su
ppor
t ski
lled
mig
rant
s ga
inin
g w
ork
expe
rienc
e
Com
mun
ity
Livi
ngO
ngoi
ngW
ithin
app
rove
d bu
dget
Con
tinue
to c
oord
inat
e an
d su
ppor
t the
Sup
er
V M
ultic
ultu
ral V
olun
teer
pro
gram
and
wor
k w
ith
com
mun
ity g
roup
s an
d or
gani
satio
ns to
sup
port
vo
lunt
eerin
g in
gen
eral
With
in a
ppro
ved
budg
et
5.4
Par
tner
with
diff
eren
t lev
els
of g
over
nmen
t
Act
ivel
y pa
rtici
pate
in
gove
rnm
ent d
ecis
ion-
mak
ing
proc
esse
s re
gard
ing
city
life
an
d ad
voca
te fo
r the
inte
rest
s an
d ne
eds
of v
ario
us
cultu
rally
and
ling
uist
ical
ly
dive
rse
stak
ehol
ders
Col
labo
rate
and
par
tner
with
oth
er c
ounc
ils a
nd
leve
ls o
f gov
ernm
ent t
o im
prov
e th
e qu
antit
y an
d qu
ality
of e
ssen
tial c
omm
unity
info
rmat
ion
avai
labl
e in
com
mun
ity la
ngua
ges
Inve
stig
ate
oppo
rtun
ities
to p
artn
er w
ith
gove
rnm
ent a
genc
ies,
on
way
s to
pro
mot
e co
mm
unity
har
mon
y an
d cr
oss-
cultu
ral
awar
enes
s in
the
com
mun
ity, i
nclu
ding
am
ongs
t sc
hool
age
d ch
ildre
n
Com
mun
ity
Livi
ng
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
Adv
ocat
e fo
r and
inco
rpor
ate
the
need
s of
cu
ltura
lly a
nd li
ngui
stic
ally
div
erse
com
mun
ities
in
the
NS
W A
fford
able
Hou
sing
Stra
tegy
5.5
Eng
age
with
the
com
mun
ity
Act
ivel
y en
gage
and
pa
rtici
pate
in c
omm
unity
fo
rum
s fo
cuse
d on
impr
oved
se
rvic
es a
nd o
utco
mes
for
cultu
rally
and
ling
uist
ical
ly
dive
rse
com
mun
ities
Col
labo
rate
and
par
tner
with
com
mun
ity a
nd
busi
ness
org
anis
atio
ns o
n in
itiat
ives
aim
ed a
t im
prov
ed q
ualit
y of
life
and
ser
vice
acc
ess
for
mem
bers
of c
ultu
ral a
nd li
ngui
stic
ally
div
erse
co
mm
uniti
es
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
Als
o se
e re
sour
ces
liste
d in
2.1
Act
ivel
y pa
rtici
pate
in k
ey c
omm
unity
foru
ms
focu
sed
on c
ultu
rally
and
ling
uist
ical
ly
dive
rse
issu
es
40 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
5.6
Pro
mot
e th
e C
ultu
ral
Div
ersi
ty S
trat
egy
Wid
ely
prom
ote
this
Cul
tura
l D
iver
sity
Stra
tegy
with
bo
th in
tern
al a
nd e
xter
nal
stak
ehol
ders
Initi
ate
a st
aff b
riefin
g pr
ogra
m o
n th
e C
ultu
ral
Div
ersi
ty S
trate
gy, w
ith ta
ilore
d in
form
atio
n on
sp
ecifi
c im
pact
s an
d im
plic
atio
ns o
f the
initi
ativ
es
and
actio
ns
Und
erta
ke a
maj
or p
rom
otio
n of
the
Cul
tura
l D
iver
sity
Stra
tegy
in th
e C
ity’s
com
mun
ity
foru
ms,
new
slet
ter a
nd w
ebsi
te
Com
mun
ity
Livi
ngO
ngoi
ngW
ithin
app
rove
d bu
dget
41Cultural Diversity Strategy 2008–2011
Ob
ject
ive
6: S
usta
inin
g t
he
Glo
bal
City
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
6.1
Sus
tain
our
glo
bal
ci
ty s
tatu
s
Con
tinue
to c
apita
lise
and
build
on
Syd
ney’
s st
atus
as
Aus
tralia
’s p
rem
ier g
loba
l city
Con
tinue
to p
rom
ote
cultu
ral,
econ
omic
ex
chan
ges
and
good
will
with
the
City
’s s
iste
r ci
ties
acro
ss th
e w
orld
Offi
ce o
f the
Lor
d M
ayor
(Pro
toco
l)
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
Thro
ugh
the
Syd
ney
2030
initi
ativ
e, d
evel
op a
nd
impl
emen
t pol
icie
s an
d in
itiat
ives
that
reco
gnis
e an
d va
lue
cultu
ral d
iver
sity
as
an in
tegr
al p
art o
f a
sust
aina
ble,
glo
bal c
ity
2008
and
on
goin
gW
ithin
app
rove
d bu
dget
Adv
ocat
e an
d w
ork
with
all
leve
ls o
f gov
ernm
ent
and
the
busi
ness
com
mun
ity to
stre
ngth
en
Syd
ney'
s pl
ace
as a
glo
bal c
ity
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
6.2
Imp
rove
our
soc
ial a
nd
urb
an p
lann
ing
Thro
ugh
the
City
’s S
ocia
l Pl
an a
nd o
ther
initi
ativ
es,
impr
ove
the
City
’s o
vera
ll am
enity
, saf
ety
and
appe
al
for t
he b
enefi
t of a
ll re
side
nts,
w
orke
rs a
nd v
isito
rs
incl
udin
g th
ose
of c
ultu
rally
an
d lin
guis
tical
ly d
iver
se
back
grou
nds
Con
tinue
to im
prov
e th
e ov
eral
l qua
lity
of li
fe in
th
e C
ity to
mai
ntai
n its
app
eal t
o al
l ind
ivid
uals
, re
gard
less
of t
heir
cultu
ral,
lingu
istic
or r
elig
ious
ba
ckgr
ound
s, th
roug
h im
plem
entin
g th
e C
ity’s
:
■
Soc
ial P
lan
■
Urb
an p
lann
ing
proc
esse
s
■
Syd
ney
2030
initi
ativ
es
■
Gra
nts
and
Spo
nsor
ship
Pro
gram
s
Com
mun
ity
Livi
ng
Cou
ncil
Ong
oing
With
in a
ppro
ved
budg
et
6.3
Enc
oura
ge
cultu
rally
d
iver
se b
usin
ess
com
mun
ities
Sup
port
and
enc
oura
ge
cultu
rally
and
ling
uist
ical
ly
dive
rse
busi
ness
es a
nd
busi
ness
pre
cinc
ts to
be
pros
pero
us a
nd in
clus
ive
Con
tinue
to s
pons
or a
nd w
ork
with
loca
l C
ham
bers
of C
omm
erce
to p
rom
ote
the
econ
omic
opp
ortu
nitie
s an
d m
arke
ting
pote
ntia
l of
loca
l cul
tura
lly d
iver
se b
usin
esse
s
Econ
omic
D
evel
opm
ent
Mar
ketin
g
Ong
oing
With
in a
ppro
ved
budg
et
42 Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
6.4
Enc
oura
ge
inte
rnat
iona
l st
uden
ts
Pro
mot
e, e
ncou
rage
and
su
ppor
t int
erna
tiona
l st
uden
ts’ i
nvol
vem
ent i
n th
e lif
e of
the
City
Inve
stig
ate
spon
sors
hip
or p
rovi
sion
of s
uppo
rt
to e
xist
ing
web
site
hos
ts s
uch
as W
elco
me
to
Syd
ney
to:
■
show
case
the
City
as
a de
sira
ble,
cul
tura
lly
dive
rse
educ
atio
nal d
estin
atio
n
■
prov
ide
links
to k
ey C
ity in
form
atio
n of
re
leva
nce
to in
tern
atio
nal s
tude
nts
and
othe
r yo
ung
peop
le
Com
mun
ity
Livi
ng
Com
mun
icat
ion
and
Med
ia
Mar
ketin
g
2008
/9
Con
tinue
to p
rom
ote
Stud
ent S
afe
in c
omm
unity
la
ngua
ges
and
thro
ugh
inte
rnat
iona
l stu
dent
su
ppor
t ser
vice
s an
d ac
tiviti
es
Com
mun
ity
Livi
ng (S
afe
City
)
Con
tinue
to a
dvoc
ate
to s
tate
and
co
mm
onw
ealth
gov
ernm
ent a
genc
ies
to
enco
urag
e th
e pr
omot
ion
of S
ydne
y as
the
pref
erre
d in
tern
atio
nal s
tude
nt d
estin
atio
n, a
nd to
pr
ovid
e ap
prop
riate
sup
port
ser
vice
s
Econ
omic
D
evel
opm
ent
Cou
ncil
6.5
Pro
mot
e to
uris
m
Pro
mot
e S
ydne
y as
a p
rem
ier
tour
ist d
estin
atio
n in
clud
ing
prom
otin
g its
rich
cul
tura
l di
vers
ity a
sset
s an
d ev
ents
Con
tinue
to s
uppo
rt th
e O
ffici
al V
isito
rs G
uide
to
Syd
ney
Mar
ketin
g
Econ
omic
D
evel
opm
ent
Com
mun
ity
Livi
ng
Ong
oing
With
in a
ppro
ved
budg
et
Con
tinue
to w
ork
with
Sta
te a
nd C
omm
onw
ealth
to
uris
m b
odie
s to
sho
wca
se S
ydne
y as
a
prem
ier A
ustra
lian
tour
ist d
estin
atio
n
Wor
k w
ith o
ther
leve
ls o
f gov
ernm
ent t
o su
ppor
t th
e W
orld
You
th D
ay 2
008
and
othe
r maj
or
inte
rnat
iona
l eve
nts
host
ed b
y S
ydne
y in
the
com
ing
year
s
43Cultural Diversity Strategy 2008–2011
Initi
ativ
eA
ctio
nsR
esp
ons
ibili
tyTi
mef
ram
eR
eso
urce
s
6.6
Ad
voca
te fo
r th
e ec
onom
ic
ben
efits
of c
ultu
ral d
iver
sity
Wid
ely
advo
cate
and
de
mon
stra
te th
e be
nefit
s of
cu
ltura
l div
ersi
ty in
term
s of
ec
onom
ic p
rosp
erity
and
em
ploy
men
t opp
ortu
nitie
s
Mak
e gr
eate
r use
of i
ts s
kille
d m
igra
nts
and
mul
tilin
gual
wor
kfor
ce a
s pa
rt o
f the
Syd
ney
2030
and
oth
er in
itiat
ives
pro
mot
ing
Syd
ney’
s ec
onom
ic p
oten
tial
Econ
omic
D
evel
opm
ent
Ong
oing
With
in a
ppro
ved
budg
et
Adv
ocat
e to
the
stat
e an
d co
mm
onw
ealth
go
vern
men
ts u
nder
take
furt
her r
esea
rch
on
way
s to
bet
ter p
rom
ote
and
harn
ess
Syd
ney’
s ec
onom
ic p
oten
tial t
hrou
gh p
rom
otin
g its
sk
illed
mig
rant
wor
kfor
ce a
nd o
ther
stre
ngth
s as
soci
ated
with
its
lingu
istic
ally
and
cul
tura
lly
dive
rse
popu
latio
n an
d he
ritag
e
Tale
fro
m a
Sui
tcas
e b
y N
atas
ha
Bo
riso
vna
Ham
mo
nd,
I am
ver
y pr
oud
of m
y fa
mily
her
itage
. Arri
ving
by
boat
with
a c
oupl
e of
sui
tcas
es
in th
e 19
60’s
, my
rela
tives
cam
e fro
m w
ar to
rn C
hina
and
pre
viou
sly
Rus
sia.
W
ith a
n ar
ray
of s
kills
, cul
ture
and
ded
icat
ion
to m
ake
a be
tter l
ife, t
hey
are
now
se
wn
into
the
fabr
ic o
f mul
ticul
tura
l Syd
ney.
Thi
s ar
twor
k is
my
tribu
te to
thei
r sa
crifi
ces
and
succ
esse
s.
Third
priz
e w
inne
r of
the
City
of S
ydne
y M
ultic
ultu
ral A
rt C
ompe
titio
n 20
08