CSACustomer Support Agreement

GeneratorMaintenance Guide

• Checkradiatorcoreforobstruction(s)• Checkcoolantlevel• Checkconditionsofradiatorcapandseal• Checkforcoolantleaks• Walkaroundinspectionsofcompleteinstallation forleaks,loosebolts,etc…• Checklubeoillevel• Re-checkforleakswithenginerunning• Checkv-belttension• Checkconditionofflexiblefuellines• Checkdaytankpumpandalarms(ifapplicable)• Checkforleaksincompletefuelsystem• Checkbatterycondition

• Checkbatteryvoltage• Checkbatterychargerrate• Checkbatteryterminalsandconnections• Checkflexibleexhaustcoupling• Checkrainprotectionforexhaustsystem• Checkaircleanerandseal• Checkaircleanerindicator• Checkengineinstruments• Checkforproperoperationofinletanddischarge louvers(ifapplicable)• Checkallsafetiesandpre-alarmsoncontrol panelandannunciatorpanels• Checkforpropervoltageandfrequencyand

properoperationofallinstrumentation• Checkforproperstarting,loadtransferand runningunderload• Checkthefollowingatcompletionoftest• Crankingcontrol–inautomatic• Circuitbreaker–closed• Phaseselectorswitch1,2or3position• Batterycharger–on• Fueltransferpump–on• Fuelvalves–open• Jacketwaterheater–on• Remoteradiatorfan–on• Louvermotorcontrol–on

• Checkradiatorcoreforobstruction(s)• Checkfreezeprotectionofcoolant• Checkcoolantinhibitors• Checkcoolantlevel• Checkconditionsofradiatorcapandseal• Checkforcoolantleaks• Checkconditionsofallhosesofflexible waterconnections• Checkconditionandtightnessofhoseclamps• Checkforproperoperationofjacketwater heater(s)andthermostat(s)• Walkaroundinspectionsofcompleteinstallation forleaks,loosebolts,etc…• Checkelectrolytelevel(fillasrequired)• Re-checkforleakswithenginerunning• Checklubeoillevel• Checkandcleancrankcasevent• Checkoillevelingovernorifapplicable• Checkforcrankcaseblow-by• Takeoilsamplewhileoilishot• Re-checkoillevel• Re-checkforleakswithenginerunning• Checkv-belttension• Lubricategovernorlinkageifapplicable• Checkconditionofflexiblefuellines• Checkfuellevelinmaintank• Checkforwaterinmaintankwithkolorkutpaste• Checkdaytankpumpandalarms• Checkforleaksincompletefuelsystem

• Re-checkforleakswithenginerunning• Checkbatterycondition• Checkspecificgravityofbatteriesandlist abnormalities• Checkelectrolytelevel(fillasrequired)• Checkbatteryvoltage• Checkbatterychargerrate• Checkbatteryterminalsandconnections• Checkflexibleexhaustcoupling• Checkrainprotectionforexhaustsystem• Checkaircleanerandlighttest• Checkaircleanerseal• Checkturbowheelforbearingwear,freeplay, tightness,oilleaketc…• Checkaircleanerindicator• Checkforabnormalexhaustcharacteristics• Checkforlooserterminalsonallinterconnect terminalstrips• Checkforlooserelaysincontrolsystem• Checkforbrokenorworninsulationongenerator leadsandconnections• Checkairgapongenerator• Checkengineinstrumentsandrecord abnormalities• Checkforabnormalnoiseorvibration• Checkforproperoperationofremotefanmotors, thermostats,circulatingpump,solenoidvalves, etc…

• Checkforproperoperationofinletand dischargelouvers• Checkallsafetiesandpre-alarmsoncontrol panelandannunciator panelsandlistabnormalities• Checkforpropervoltageandfrequencyand properoperationofallinstrumentation• Returncontroltoautomaticandcheckenginefor propershutdown• Checkvoltagedropacrossnormalcontactsof ATSwithnormalbuildingload• IfunabletotransferATSjumperremotestart contactsandcheckforproperoperation• Checkforproperstarting,loadtransferand runningunderload• Checkthefollowingatcompletionoftest• Crankingcontrol–inautomatic• Circuitbreaker–closed• Phaseselectorswitch1,2or3position• Batterycharger–on• Fueltransferpump–on• Fuelvalves–open• Jacketwaterheater–on• Remoteradiatorfan–on• Louvermotorcontrol–on

Quarterly Service Includes:

Semi-Annual Service Includes: Level I Generator Service

Environmental Protection Agency Regulations PuckettPowerSystemsisequippedtodisposeofallwastefluidsin accordancewithState&Federalregulations Wewillalsodisposeofallwastefilters FluidAnalysisReports 9wearelementsaswellas5additiveelementsarechecked ParticleCountofallfluidswiththeexceptionofengineoil Viscosityoftheoilischecked EngineoilischeckedforthecontaminationofWater,Antifreeze andFuel Analysisreportsaremonitoredforanynegativetrendsthatmay occurfromservicetoservice Ifanegativetrendoccursyouwillbecontactedtodeterminethe bestcourseofactionforyourequipment Youwillreceiveacopyofthisreportwithin7businessdaysof theservicebeingcomplete

Inspection Report Uponcompletionofserviceyouwillreceiveaninspectionreport ofyourequipmentwithanyrecommendationsnotated Ifrecommendationsarenotatedyouwillreceiveafollowupcall byoneofourServiceSupportPersonnelthatwillassistyouon anyadditionalitemsthatmayneedattention. Operator Efficiency Wewillworkourserviceschedulearoundyourjobschedule WecanperformservicesafterhoursoronSaturdayifyouprefer YouwillbecontactedbyourServiceSupportPersonnelto determinethebesttimeforservicingyourequipment

Note:HereatPuckettweunderstandhowvaluableyourtimeis.Itisnotourintentforyourbusinesstoincurdowntime.Youtellusyourscheduleandthatwillbeourschedule.

What Are The Benefits Of The CSA Program To Your Business?

For more information, contact Roy May at 228.539.6987

• Checkradiatorcoreforobstruction• Checkcoolantinhibitors,addELCExtender ifneeded;replacecoolantasoutlinedinthe Operation&MaintenanceManual• Replaceradiatorcap• Checkforcoolantleaks• Checklubeoillevel• Lubricatefanpulley• Checkconditionofflexiblefuellines• Checkandcleanprimaryfuelfilter;replaceas outlinedintheOperation&MaintenanceManual• Checkfuellevelinmaintank• Checkforwaterinmaintankwithkolorkutpaste• Checkdaytankpumpandalarms• Checkforleaksinfuelsystem• Checkexhaustcoupling• Checkflexibleexhaustcoupling• Checkrainprotectionforexhaustsystem• Checkandcleancrankcasevent• Replaceairfilter(s)andcheckaircleanerseal• Checkturbowheelforbearingwear,freeplay, tightness,oilleaketc…• Checkaircleanerindicator• Checkforlooseterminalsonallinterconnect terminalstrips• Checkforlooserelaysincontrolsystem

• Checkjacketwaterheater(s)andthermostat(s)for properoperation• Checkoillevelingovernor(ifapplicable)• Lubricategovernorlinkageandbearing(s)• Checkairgapongenerator• Checkforbrokenorworninsulationon generatorleadsandconnections• Lubricaterearbearingofgeneratorifrequired• Checkfordirtoroilbuildupingenerator• Walkaroundinspectionofcompleteinstallation forleaks,looseboltsetc…• Checkengineinstrumentsandrecord abnormalities• Checkforabnormalnoiseorvibration• Checkforabnormalexhaustcharacteristics• Checkforproperoperationofremotefanmotors, circulatingpump,solenoidvalves,etc…• Checkforproperoperationofinletand dischargelouvers• Checkallsafetiesandpre-alarmsoncontrol panelandannunciatorpanels• Checkforcrankcaseblow-by• IfunabletotransferATS’sjumperremotestart contactsandcheckforproperoperation• Checkforpropervoltageandfrequencyand properoperationofallinstrumentation

• Checkradiatorcoreforobstruction(s)• Checkfreezeprotectionofcoolant• Checkcoolantinhibitors• Checkcoolantlevel• Checkconditionsofradiatorcapandseal• Checkforcoolantleaks• Checkconditionsofallhosesofflexiblewater connections• Checkconditionandtightnessofhoseclamps• Checkforproperoperationofjacketwater heater(s)andthermostat(s)• Walkaroundinspectionsforleaks,loosebolts, etc…• Checkelectrolytelevel(fillasrequired)• Re-checkforleakswithenginerunning• Changeengineoilfilter(s)ifapplicable• Changeengineoilifapplicable• Checklubeoillevel• Checkandcleancrankcasevent• Checkoillevelingovernorifapplicable• Checkforcrankcaseblow-by• Takeoilsamplewhileoilishot• Re-checkoillevel• Re-checkforleakswithenginerunning• Checkv-belttension• Lubricategovernorlinkageifapplicable• Checkconditionofflexiblefuellines• Checkfuellevelinmaintank• Checkforwaterinmaintankwithkolorkutpaste• Checkandclean/replaceprimaryfuelfilter

• Replacesecondaryfuelfilter(s)• Checkdaytankpumpandalarms• Checkforleaksincompletefuelsystem• Re-checkforleakswithenginerunning• Checkbatterycondition• Checkspecificgravityofbatteriesandlist abnormalities• Checkelectrolytelevel(fillasrequired)• Checkbatteryvoltage• Checkbatterychargerrate• Checkbatteryterminalsandconnections• Checkflexibleexhaustcoupling• Checkrainprotectionforexhaustsystem• Checkaircleanerandlighttest• Inspectairfilterelement(s)cleanandorreplace asneeded• Checkaircleanerseal• Checkturbowheelforbearingwear,freeplay, tightness,oilleaketc…• Checkaircleanerindicator• Checkforabnormalexhaustcharacteristics• Checkforlooserterminalsonallinterconnect terminalstrips• Checkforlooserelaysincontrolsystem• Checkforbrokenorworninsulationongenerator leadsandconnections• Checkairgapongenerator• Checkengineinstrumentsandrecord abnormalities• Lubricatefrontandrearbearingofgenerator ifrequired

• Checkforabnormalnoiseorvibration• Checkforproperoperationofremotefanmotors, thermostats,circulatingpump,solenoidvalves, etc…• Checkforproperoperationofinletanddischarge louvers• Checkallsafetiesandpre-alarmsoncontrol panelandannunciatorpanelsandlist abnormalities• Checkforpropervoltageandfrequencyand properoperationofallinstrumentation• Returncontroltoautomaticandcheckengine forpropershutdown• Checkvoltagedropacrossnormalcontactsof ATSwithnormalbuildingload• IfunabletotransferATSjumperremotestart contactsandcheckforproperoperation• Checkforproperstarting,loadtransferand runningunderload• Checkthefollowingatcompletionoftest• Crankingcontrol–inautomatic• Circuitbreaker–closed• Phaseselectorswitch1,2or3position• Batterycharger–on• Fueltransferpump–on• Fuelvalves–open• Jacketwaterheater–on• Remoteradiatorfan–on• Louvermotorcontrol–on

• Returncontroltoautomaticandcheckengine forpropershutdown• IfunabletotransferATS(s)jumperremotestart contactandcheckforproperoperation• Checkvoltagedropacrossnormalcontactsof ATS(s)withnormalbuildingload• Changeengineoilandfilters• Re-checkforleakswithenginerunning• Re-checkengineoillevel• Changefuelfilter(s)• Replacecoolanthoses• Replaceveebelts• Adjustvalves(ifneeded)• Replacebattery(s)• Checkbatteryvoltage• Checkbatterychargerrate• Re-checkbatteryterminalsandconnections• Checkthefollowingatcompletionoftest• Crankingcontrol–inautomatic• Circuitbreaker–closed• Phaseselectorswitch1,2or3position• Batterycharger–on• Fueltransferpump–on• Fuelvalves–open• Jacketwaterheater–on• Remoteradiatorfan–on• Louvermotorcontrol–on

Annual Service Includes: Level II Generator Service

Every Three Years Service Includes: Level III Generator Service

For more information, contact Roy May at 228.539.6987

What’s Included: Disposalofallwasteoil andfilters WrittenMachine InspectionReport Documented MaintenanceHistory

What’s Not Included: DailyandWeekly Inspections Top-offFluids (BetweenServices)Note:AverageContractconsistsof6servicesover36months.Thecontractpricewouldbethecostpereachserviceforeachunit.Thispriceincludesallenvi-ronmental,supplies,traveltimeandmileageandanyapplicabletaxes.Thisonlyappliestovisitswhereactualservicesareperformed.

For more information on this and other services Puckett Power Systems provides, contact:

RoyMayServiceManagerGulfport,MS

228.539.6987Office228.832.4728Fax

roy.may@puckettpower.com

PuckettPowerSystems3263Highway80WestJackson,MS39204601.969.6000

PuckettPowerSystems6751USHighway49Hattiesburg,MS394011.800.269.7373

PuckettPowerSystems14028Highway49NorthGulfport,MS39503228.832.1711