PERSONEL INFORMATIONSNationality: EgyptianDate Of Birth / Place: 15 NOV 1988Marital Status SingleLanguage Spoken: Arabic – English

CONTACT INFORMATION:

Permanent Address Abu Dhabi – Tourist Club Area

Contact Number(s)+971567734837+971556977776+971569199989

Email (s) Hishamauh@gmail.comhabdelmoghni@etisalat.ae

EDUCATION:High School Zagazeeq High School for boys

College Faculty of tourism & hotels

University Alexandria university (Degree BA hons)

SKILLS:

Specialties ComputerCustomer Service Adobe Photoshop

Development Ms Officetroubleshooting Internet usage

Knowledge HobbiesTypography MoviesClient liaison MusicGrids and layout FootballUser experience PhotographyResponsive design Video gamesTeamwork Reading

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HISHAM Mustafa Abdel Moghni

Sales & Business Management

Executive Summary

Aspire to acquire a job position as a Sales and Management Executive in a well- reputed company, where my skills and abilities would be challenged to a certain extent, and utilizes my education, experience and abilities, Which include ability to teach,& deliver information and provide the best services there is; throughout my great capability of communicating with people . Wish to apply my knowledge for the benefit of the organization.

My experience of work in the Industry has provided me firsthand knowledge of real business situations and customer relationships, which I feel considerably, enhanced my ability to cope immediate issues within a client-servicing environment. Work in the Industry has also helped me develop systematic planning and organizational skills and the ability to manage time efficiently. I am a competent team player and always very keen to get involved in extra work activities

EMPLOYMENT HISTORY :

8 years

8EXPERIENCE PROFILE:

1- Position: Sales Representative / Key Account Executive:

Company name : Etisalat

City/Country : Dubai / UAE

Duration : 2 years contract

From : July 2015

To : Up To Date

Sector: Sales and commercial operations

RESPONSIBILITIES & DUTIES

Department/Section Sales, Reseller Operations and customer support

Main Duties Conduct intensive and structured prospecting of new clients to

identify and develop new accounts Introduce the company’s profile and communicate the selection

of products available Focus on increasing the sales and supervise the sales process

by follow up on orders, deliveries and collections  Provide market feedback to the Sales Manager regarding

movement of goods / brands Build and maintain effective customer relationships in order to

build strong loyalty Stay abreast of the market conditions and trends in the field

pertinent to brands / products. _____ %. Handle and respond to existing products queries from clients

quickly, effectively and accurately Contribute in proper product quantity enabling client to retail profitably.

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2- Position: : Direct sales executive Company name : DU City/Country : Abu Dhabi / UAE Duration : 2 years From: FEB 2013 To : June 2015 Sector : Sales and commercial operations

RESPONSIBILITIES & DUTIES

Department/Section Sales, Outsource Operations and customer support

Main Duties Organizing mail and transmitting of business correspondence. Monitoring and reporting of participant attendance Assist where required in any other administrative function. Maintaining General Manager’s documentation system (creating

files, sorting, labelling and retrieving documents). Responsible in filing and keeping confidential documents, reports

and correspondence. Assist in preparation of Tenders proposals and company profile. Assist where required in any other administrative function. Assisting finance and accounts department for follow up on

payments. Handling petty cash for day to day office requirement. Liasoning with the IT Department to provide IT Support.

3- Position : Administrative Assistant Company name : Al Jawhara School

City/Country : Abu Dhabi / UAE Duration : 2 years and 6 months From : JUL 2010 To : JAN 2013 Sector : Administration

RESPONSIBILITIES & DUTIES

Department/Section

Administration

Main Duties Route calls to specific people. Answer inquiries about the School. Schedule meetings and conference rooms. Coordinate mail flow in and out of office. Coordinate office activities. Handle phone calls from people calling in sick. Gather personal and insurance information. Hand out employee applications. Arrange appointments. Cash out people when necessary. Send email and faxes. Collect and distribute parcels and other mail. Perform bookkeeping, filing, and clerical duties. Update appointment calendars.

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4- Position: Sales representative Company name : ICG City/Country : ALEXANDRIA / EGYPT Duration: 6 months From : NOV 2006 To : MAY 2007 Sector : Sales

RESPONSIBILITIES & DUTIES

Department/SectionProjects

Main Duties Services existing accounts, obtains orders, and establishes new

accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Focuses sales efforts by studying existing and potential volume of dealers.

Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results

reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

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Recommends changes in products, service, and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Maintained Skills:

Critical Thinking Complex Problem Solving

Judgment & Decision Making Quality Control Analysis

Dependability Attention to Detail

Integrity Stress Tolerance

Adaptability/Flexibility Cooperation

Languages:

Language READING WRITING SPEAKING

Arabic Native Native NativeEnglish VERY GOOD GOOD VERY GOODSpanish GOOD GOOD FAIR

Awards:

1- Best data sales all over UAE in quarter A “first 3 months “of the year 2014.

2- Outstanding performance in ABU DHABI malls in Quarter A “first 3 months “of this year.

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3- Outstanding performance in postpaid sales in Abu Dhabi malls in the last 10 months

References:

Available upon request.

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