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Dell Internet of Things: Customer stories and resources
Dell.com/iot | 32 | Dell.com/iot
“ Dell OEM Solutions has a track record of expertise in helping customers securely manage their solutions from the endpoint to the data center, so it’s natural for our team to lead for the Internet of Things at Dell. In fact, Dell OEM Solutions has been partnering with industrial automation and manufacturing companies to bring their IoT solutions to life long before the term became popular.”
Joyce Mullen, VP/GM Global OEM and IoT Solutions, Dell
Table of contentsDell IoT solutions overview | 4
Chitale Dairy | 6
ELM Energy | 7
Emerson | 8
Fujian | 9
Internet of Bees | 10
JTG Racing | 11
KMC Controls | 12
SK Telecom | 13
V5 Systems | 14
Dell Edge Gateway 5000 Series | 15
Dell Internet of Things framework | 16
Dell Embedded Box PCs 3000 and 5000 | 18
Resources | 19
4 | Dell.com/iot
Make the Internet of Things real. Today.
Helping the world’s most successful companies take their intellectual property to market.
Dell cuts through the hype with a pragmatic approach to the Internet of Things (IoT) and helps its customers leverage existing equipment and data to make the most of current technology investments. Dell customers can take advantage of analytics scenarios that span gateways, data center and cloud, leading to analytics-driven action. The Dell portfolio, combined with a rich partner ecosystem, deep vertical and domain expertise, and a collaborative approach, enables Dell to provide end-to-end IoT solutions.
At Dell we:
Architect for analytics. Dell’s analytics, data management and infrastructure solutions provide the power to ensure your IoT solution enables analytics where it makes sense — at the edge, in the data center or in the cloud.
Think security first. With award-winning security tools and expertise, as well as a holistic approach, Dell helps ensure your infrastructure and data remain safe, secure and private.
Provide choice and flexibility. Dell’s broad portfolio of key IoT technologies, combined with a rich partner ecosystem, allows you to build the right IoT ecosystem for your unique needs. With a comprehensive solution portfolio and pragmatic approach, Dell reduces the complexity, lowers the risk and increases the speed of deploying IoT initiatives.
Organizations implementing IoT
It is currently adopted and an essential part of our business
It is currently adopted and an important part of our business
It is not planned for research or adoption
17.1%
29.3%
16.8%
10.5%
15.7%
10.5%
It is planned for adoption in the near future (3–6 months)
It is currently adopted and mostly supplemental to other types of computing
It is being researched in the next year (6–12 months)
http://software.dell.com/ema-internet-of-things-infographic/ Dell.com/iot | 5
Chitale Dairy
Business needChitale Dairy wanted a high-speed, highly available network that could support a massive growth in operations and the automation of its milk production process.
SolutionThe company, running a Dell virtualized platform, upgraded its infrastructure with Dell Networking switches to deliver high performance and redundancy across its production plant.
Benefits• Innovative research and development is driven by data captured
at every level.
• Milk production achieves efficiencies through network virtualization.
• Animal management improves with increased access to information.
• Support simplifies technology management in remote areas.
Business needELM Energy wanted to make independent energy sources — including solar panels and turbines powered by wind and water — an affordable and reliable option for more customers.
SolutionThe company built an innovative, microgrid control solution based on an intelligent Dell Edge Gateway that’s device-agnostic, affordable, reliable and fast enough to provide real-time insight and control.
Benefits• Pollution and energy consumption are reduced.
• Renewable energy is viable for a diverse customer base.
• Local, centralized control boosts ROI and minimizes risk.
• Innovative offerings can get to market faster.
• Numerous protocols and devices are supported.
Dell IoT solutions
View the Full Chitale Dairy Case Study at dell.com/customerstories
“ We get 100 percent availability from Dell Networking, eliminating delays that impede our daily delivery schedule for fresh milk products. Network virtualization on Dell means complete protection on an open platform, while delivering 10-gigabit network speeds.” Vishvas Chitale, Director, Chitale Dairy, India
“ We showed the company how it can cut harmful emissions by 90 percent and utilize its solar investment by deploying our FieldSight Controller that runs on the Dell Edge Gateway Model 5000.” Aron Bowman, Vice President of Product Development, ELM Energy
• Data center virtualization• Networking
• Support services
Achieves
production efficiencies
technology management
Simplifies
Key facts
Solutions
Featured
Services
ELM Energy
Dell IoT solutions
View the Full ELM Energy Case Study at dell.com/customerstories
Dell | Published March 2016. All rights reserved.
Reducing pollution by going green on a commercial levelELM Energy boosts the ROI of renewable energy by simplifying microgrid management and improving resource utilization with a smart gateway based on Dell IoT solutions.
Customer profile
Company ELM Energy
Industry Energy
Country United States
Website www.elmllc.com
“We showed the company how it can cut harmful emissions by 90 percent and utilize its solar investment by deploying our FieldSight Controller that runs on the Dell Edge Gateway Model 5000.” Aron Bowman, Vice President of Product Development, ELM Energy
Business needELM Energy wanted to make
independent energy sources —
including solar panels and turbines
powered by wind and water — an
affordable and reliable option for
more customers.
SolutionThe company built an innovative,
microgrid control solution based on
an intelligent Dell Edge Gateway that’s
device-agnostic, affordable, reliable
and fast enough to provide real-time
insight and control.
Benefits• Reduces pollution and energy
consumption
• Makes renewable energy viable for
a diverse customer base
• Boosts ROI and minimizes risk by
ensuring local, centralized control
• Speeds time-to-market of an
innovative offering
• Supports numerous protocols and
devices
Solutions at a glance• Application & Data Integration• Internet of Things• OEM Solutions
microgridSimplifies
management
resourceImproves
Key facts
• Application and data integration
• Internet of Things• OEM solutions
Solutions
Featured
virtualization
Dell.com/iot | 76 | Dell.com/iot Dell | Published May 2014. All rights reserved.
8 | Dell.com/iot Dell.com/iot | 9
Dell IoT solutions Dell IoT solutions
Emerson
View the Full Emerson Case Study at dell.com/customerstories
Dell | Published April 2014. All rights reserved.
Key facts
Improves
Reduces
total cost of ownership
• Servers• Workstations
Solutions
Featured
Business needTo help companies automate production, processing, and distribution, Emerson wanted to create a process control solution that simplified the complex operations its customers face.
SolutionEmerson built its DeltaV process control system utilizing Dell servers, workstations, storage arrays and thin clients. It also has Dell engineer, manufacture, test and configure the Dell machines to meet DeltaV systems performance and stability requirements — and provide 24x7 OEM services.
Benefits• Emerson provides a leading-edge process-control solution.
• Customer companies can have a consistent solution for their global operations.
• Flexible solution options include virtualization.
• Customers reduce total cost of ownership and improve lifecycle management.
• Companies can implement mission-critical solutions quickly and easily.
“ We consider Dell a partner, rather than just a vendor that provides hardware. Dell understands the specialized needs of our marketplace and meets our requirements for extremely high availability.” Dave Imming, VP of Systems Marketing, Emerson Process Management
lifecycle management
Fujian
View the Full Fujian Case Study at dell.com/customerstories
Maximizes
performance
Key facts
running costs
Reduces
• Big data• Cloud solutions• Converged infrastructure
• Enterprise deployment• Enterprise support
Solutions
Featured
Services
Business needFujian University of Technology wanted to create a high-performance cloud platform to mine and analyze real-time data on local road usage, and deliver it to residents and government offices.
SolutionThe university built an end-to-end Dell cloud platform based on Dell PowerEdge blade and rack servers featuring Intel® Xeon® processors, Dell Storage with Intel Xeon processors, Dell Networking switches and VMware® vCloud®. Performance of the solution is optimized through the support of Dell Deployment Services and Dell ProSupport Plus.
Benefits• Successfully drives a Smart City strategy to manage rising vehicle numbers.
• Helps residents travel more efficiently by reducing congestion.
• Delivers transportation updates in real time with in-memory database.
• Reduces running and management costs by using a converged IT platform.
• Maximizes performance with highly responsive support.
“ We are helping Fujian province develop its Smart City Transportation strategy with Dell’s end-to-end cloud platform. The data shows how our roads are being used and will help shape transportation policy and services at a time when the number of vehicles is rapidly increasing.” Professor Zou Fumin, Vice Dean, College of Information Science and Engineering, Fujian University of Technology
Dell | Published August 2015. All rights reserved.
10 | Dell.com/iot Dell.com/iot | 11
Internet of Bees
Business needResponding to a request from an employee group focused on environmental initiatives, the team at Dell’s Internet of Things lab in Limerick decided to build a technology-powered beehive. The aim was to showcase the role of IT in expanding our knowledge of and contribution to the planet.
SolutionGuided by experienced beekeepers, the team built a smart beehive on the roof of the building, powered by a mixture of Dell Internet of Things technologies and key partner solutions.
Benefits• Smart beehive provides vital data about the health of its colony.
• Project is helping educate employees, young people and the broader community about big data, environment and Internet of Things.
• Hive makes a vital contribution to Dell’s 2020 Legacy of Good Plan.
• Proof of concept should help inform future bee research projects.
Dell IoT solutions
View the Full Internet of Bees Case Study at dell.com/customerstories
“ Adding the IoT and data streaming to our Dell hive delivers a modern twist and creates an opportunity to see the bees close up, yet from a distance.” Irene Power, Global Support and Deployment Director, Dell EMEA
Creating a buzz about beesDell in Ireland demonstrates the power of the Internet of Things, as its smart hive takes flight with OEM technology
“Our smart beehive demonstrates how technology can be used in practical applications.” Irene Power, Global Support and Deployment Director, Dell EMEA
Business needResponding to a request from
an employee group focused on
environmental initiatives, the
team at Dell’s Internet of Things
lab in Limerick decided to build a
technology-empowered beehive.
The aim was to showcase the role
of IT in expanding our knowledge of
and contribution to the planet.
SolutionGuided by experienced beekeepers,
the team built a smart beehive on
the roof of the building, powered
by a mixture of Dell Internet of
Things technologies and key
partner solutions.
Benefits• Smart beehive provides vital data
about the health of its colony
• Project is helping educate
employees, young people and the
broader community about big data,
environment and Internet of Things
• Hive makes a vital contribution to
Dell’s 2020 Legacy of Good Plan
• Proof of concept should help
inform future bee research projects
Solutions at a glance• Internet of Things• Big Data
Customer profile
Company Dell
Industry Technology
Country Ireland
Employees 111,300
Website www.dell.com
• Internet of Things• Big data
Provides
end-to-end insight
remote monitoring
Enables
Key facts
Solutions
Featured
Dell IoT solutions
Dell | Published April 2016. All rights reserved.
Business needThe JTG Daugherty race team used manual processes to analyze data from in-car systems and test rigs, making it difficult to complete necessary changes in time for races.
SolutionUsing ruggedized Dell notebooks, team engineers were able to collect, analyze and share data in real time and make required changes quickly to ensure that the car delivers optimal performance.
Benefits• Real-time data improves race day performance.
• Improved collaboration drives success.
• Rugged computers withstand tough racing conditions.
• Custom tooling delivers competitive edge.
• Mission-critical support guarantees uptime for critical systems.
“ We can collect and process data from test runs immediately with our ruggedized Dell notebooks and quickly make changes that shave vital thousandths of a second off our lap times.” Bobby Labonte, Driver, JTG Daugherty Racing
JTG Racing
View the Full JTG Racing Case Study at dell.com/customerstories
Dell | Published August 2013. All rights reserved.
race dayImproves
performance
competitiveDelivers
Key facts
• Mobile computing• Rugged solutions
Solutions
Featured
edge
12 | Dell.com/iot Dell.com/iot | 13
Dell IoT solutionsDell IoT solutions
KMC
View the Full KMC Case Study at dell.com/customerstories
Dell | Published October 2015. All rights reserved.
Key facts
Featured
Business needKMC Controls sought to develop a cost-effective solution for connecting buildings, making them more energy efficient and safe, and helping managers and owners intelligently understand and manage their properties.
SolutionThe company worked with Dell OEM Solutions to create KMC Commander, an integrated building-control product based on the Dell Edge Gateway. The solution secures and processes data at the edge of the network and sends it to the cloud or data center for further analysis and action.
Benefits• Transforms building automation with an innovative IoT solution.
• Helps building owners and managers gain actionable insights about energy use, temperature trends and equipment run times.
• Reduces time-to-market by up to 50 percent.
• Drives business growth in an easier and more cost-effective way.
“ We feel this product has the potential to transform the building automation industry. By partnering with Dell OEM, we have a plug-and-play IoT solution that helps facility managers easily integrate automated system data from different locations throughout their buildings.” Nate Kehr, Marketing Manager, KMC Controls
Transforms
Reduces
time-to-market
SK Telecom
Business needTo help companies leverage IoT technologies and improve their processes, SK Telecom wanted to create an IoT big data appliance for advanced analytics.
SolutionThe company created an IoT appliance with the support of Dell OEM Solutions, which provided Dell PowerEdge servers at the heart of the solution, as well as branding and support services.
Benefits• Enables greater business focus with 50 percent time saving from
OEM relationship.
• Customers have greater confidence with widespread support network.
• Strengthens brand identity by customizing OEM solution in corporate color.
• Allows planning for Asia-wide sales drive thanks to Tier One supply chain.
• Delivers further savings in the future with value-adding OEM services.
building automation
View the Full SK Telecom Case Study at dell.com/customerstories
“ Our customers tell us that they’re able to reduce production flaws by successfully processing data from machines and crunching information by using our Dell OEM Solutions-based IoT appliance.” Kim Ki Nam, Manager, Enterprise Solution Business Division, SK Telecom
Business needTo help companies leverage IoT
technologies and improve their
processes, SK Telecom wanted to
create an IoT big data appliance for
advanced analytics.
Solution
SK Telecom created an IoT appliance
with the support of Dell OEM
Solutions, which provided Dell
PowerEdge servers at the heart of
the solution, as well as branding and
support services.
Benefits• Enables greater business focus with
50 percent time saving from OEM
relationship
• Customers have greater confidence
with widespread support network
• Strengthens brand identity by
customizing OEM solution in
corporate color
• Allows planning for Asia-wide sales
drive thanks to Tier One supply
chain
• Delivers further savings in the future
with value-adding OEM services
Solutions at a glance• OEM Solutions
• Servers
• Big Data
Customer profile
Company SK Telecom
Industry Telecommunications
Country South Korea
Employees 3,900
Website www.sktelecom.
com/en
Calling on the right IoT appliance partnerA leading telecommunications provider in South Korea successfully launches an Internet of Things (IoT) appliance with Dell OEM Solutions and gains 50 percent more time to drive sales
“Our customers tell us that they’re able to reduce production flaws by successfully processing data from machines and crunching information by using our Dell OEM Solutions-based IoT appliance.” Kim Ki Nam, Manager, Enterprise Solution Business Division, SK Telecom
• OEM Solutions• Servers• Big data
• Dell Edge Gateway 5000 Series
Strengthens
brand identity
business growth
Drives
Key facts
Solutions
Featured
Solutions
Dell | Published February 2016. All rights reserved.
V5 Systems
Business needTo fuel growth and innovation, V5 Systems needed to increase market exposure and evolve its intelligent security platform to support more use cases, requirements and technologies.
SolutionThe company expanded its platform by engaging Dell OEM Services to provide intelligent gateways for use at the edge of networks, global support services for clients and software from Nexenta.
Benefits• A portable, self-powered platform for IoT innovation.
• Customers can monitor any area for threats in real time.
• Global customers have more choice with one point of contact.
• Dell’s IoT ecosystem boosts credibility and growth.
View the Full V5 Systems Case Study at dell.com/customerstories
“ As a startup, part of our challenge is being recognized and understood in the marketplace. We’ve gained instant credibility and we’ve been able to bring our solutions to distribution much faster by working with Dell.” Mike Grosswald, Vice President of Global Sales and Strategic Partnership, V5 Systems
2
to choose Dell IoT Gateways for our solution because we know that Dell is going to be a leader in the industrial IoT space. Right now, we’re testing the Dell IoT Gateway for our midrange security solution, which gives customers situational awareness with video streaming. The Dell gateway can store data locally or send it to a back-end server.”
Dell, the Dell logo, Dell ProSupport and Wyse are trademarks of Dell Inc. Intel and Intel Logo are trademarks of Intel Corporation in the U.S. and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Availability and terms of Dell Software, Solutions and Services vary by region. This tech spotlight is for informational purposes only. Dell makes no warranties — expressed or implied — in this case study. Reference Number: 10022706 © February 2016, Dell Inc. All Rights Reserved.
Business Benefits
• Provides a portable, self-powered platform for IoT innovation V5 Systems and its customers can be the first to bring new types of IoT solutions to market. “We have an industrial IoT platform that customers can quickly deploy in areas without power or internet access, which has never before been possible, by adding a Dell IoT Gateway to our solution,” Grosswald explains. “And, it can run our own IoT applications, third-party applications and other IoT sensors. Right now we’re working on new security and industrial IoT solutions that run on Dell IoT Gateways that will literally help to build new industries.”
• Customers can monitor any area for threats in real time Organizations can also deploy V5 Systems’ security solutions anywhere in the world, including property lines and construction sites in remote areas, large open fields with crops or livestock, and populated areas as well. Michael Seidler, vice president of global business development at V5 Systems, says, “Being able to have real-time situational awareness is invaluable to law enforcement and security agencies. By coupling our product offering with Dell IoT Gateways, we can deliver real-time insight about critical situations regardless of where they happen.”
• Gives global customers more choice with one point of contact By using Dell as an original equipment manufacturer, V5 Systems gives its customers more options for preconfigured, pretested solutions to meet different price/performance and implementation requirements. “There’s a whole host of Dell technologies that we can integrate into our solution,” Grosswald explains. “And we can also get third-party technologies from Dell, which simplifies our processes.” Plus, when it engaged Dell OEM Services to support its solution, V5 Systems instantly expanded its reach around the globe and gave its customers one point of contact for help with every solution component, whether it’s from V5 Systems, Dell or a third party. “When one of our customers calls our 800 number, it’s actually a Dell employee who answers the phone,” says Grosswald.
• Dell’s IoT ecosystem boosts credibility and growth To increase exposure for its solutions, V5 Systems also joined the Dell IoT Partner Program. By doing so, the company has been able to add its solutions to the Dell Software and Peripherals catalog. Its solutions are on display at the Dell IoT lab in Silicon Valley as well, which has led to connections with 47 new entities including potential customers and partners. “As a startup, part of our challenge is being recognized and understood in the marketplace,” Grosswald says. “We’ve gained instant credibility and we’ve been able to bring our solutions to distribution much faster by working with Dell. Our relationship is facilitating our entry into a variety of industries that would have taken much longer for us to achieve on our own. The opportunities we’re realizing by being able to engage with Dell and its partners are almost immeasurable in value.”
For further information go to: Dell.com/IoT | Dell.com/customerstories
Dell IoT Gateway
IoT Spotlight | V5 Systems
Dell based, Self Powered, “V5 Systems Portable Security Unit”
• IoT Gateway 5000 Series • Software
• Support services
14 | Dell.com/iot
Delivers
real-time insight
data storage
Simplifies
Key facts
Solutions
Featured
Services
Dell.com/iot | 15
Dell Edge Gateway 5000 Series
Dell | Published April 2016. All rights reserved.
Dell IoT solutions Dell IoT solutions
Generate business-driving insights faster with secure, reliable IT/OT integration.The Dell Edge Gateway 5000 Series for IoT connects legacy and modern equipment to the cloud.
Purpose-built for the building and industrial automation verticals, the Dell Edge Gateway 5000 Series for IoT can be mounted on a wall or DIN rail at the edge of the network, enabling you to collect, secure, analyze and act on data from multiple disparate devices and sensors — even those in extreme environments.
Powered by an Intel® Atom® processor, the Dell Edge Gateway 5000 Series also has the capacity to perform analytics locally, close to the devices and sensors generating data. Sending only meaningful data to the cloud, data center or a master gateway, this powerful solution reduces bandwidth and money that might be spent transmitting every unprocessed data set.
Connect, extract and analyze data from both your legacy and modern systems. With expanded input/output (I/O) and support for diverse communication protocols through certified independent software vendor (ISV) middleware, the Dell Edge Gateway 5000 Series easily integrates into almost any environment.
Learn More at Dell.com/iotgateway
16 | Dell.com/iot
Dell IoT solutions
Dell.com/iot | 17
Global availability of services around design, development, integration and support
Dell Internet of Things framework
Enterprise-class security and manageability (Dell Data Protection, Dell Cloud Client Manager, SecureWorks)
Make the most of your current investments with purpose-built gateways supporting virtually any connection protocol anddesigned for harsh environments.
Perform analytics and applycontrol at any tier (gateway,data center, cloud) to minimize latency and consumption ofexpensive network bandwidth.
Merge filtered sensor inputs with big data, rich analytics,partnerships, and services to take action and enhance your business.
CAN bus
DNP3
LAN
BACnet
Modbus
ZigBee
SCADA
WWAN
OT IT ERP
ControlCRM
Smarter data
Enabling flexible, distributed IoT solutions that can be tailored to specific verticals and use cases
Edge gateways
SonicWALLfirewalls
Servers, storageand networking
Certified ISV and SI partners
Statisticaanalytics
Boomiintegration
Dell IoT frameworkEnabling flexible, distributed IoT solutions that can be tailored to specific verticals and use cases.
18 | Dell.com/iot
Resources
Dell IoT solutions
Take some time to review the documents below, or contact a Dell IoT solutions expert to find out how we can help you bring your solution to market.
Solution Blueprint:
Increasing Manufacturing Performance with the Internet of Things (IoT)
Brochure: Dell Edge Gateway 5000 Series
White Paper: The Value of Bringing Analytics to the Edge
White Paper: Analytics at the Edge for Real-Time Production Processes
Automated Response Blueprint:
Five Steps to Improving Facility Operations Through Automated Demand Response
Predictive Maintenance Blueprint:
Six Steps to Using the IoT to Deliver Maintenance Efficiency
White Paper: Security for the Internet of Things
Video: Goal Control Wins With the Internet of Things
Video: KMC Controls Connects Buildings to the Internet of Things
Video: Drive Better Internet of Things Insights with Edge & Core Analytics
Video: Making the Internet of Things Real
Video: Childress Racing Harnesses the Power of IoT
Video: Optimize IoT Analytics with an Edge Gateway
Dell.com/iot | 15
Dell Embedded Box PCs 3000 and 5000
Dell IoT solutions
Innovate, deliver and commission solutions faster.Dell’s heritage brings enterprise-class support, reliability and flexibility to the industrial PC market.
Embedded computers must run reliably 24x7 for extended deployments, and withstand both higher and lower temperatures than ordinary PCs. Industrial, telecom, vehicular and other use cases can bring high amounts of shock, vibration, moisture and electromagnetic radiation.
Dell has almost 10 years’ engineering experience in rugged devices. Dell Embedded Box PCs are fanless, highly reliable devices that can be used “headless” or with a keyboard, mouse and monitor.
Flexible and powerful, with many input/output options, they run on powerful multi-core Intel processors, which allow them to perform analysis, and control data aggregation and graphical display at the edge of the network. They communicate securely with back-end or closed-loop control systems.
Learn More at Dell.com/embedded
“ The Internet of Things represents a $3 trillion opportunity for growth. Delivering on that opportunity takes a tall stack of technology — both informational technology and operational technology. We are a global, Tier 1, end-to-end IT solutions organization that has vertical industry expertise and a deep bench of partners to enable the effective IoT solutions our customers require.”
Andy Rhodes, Executive Director of Commercial IoT, Dell
Start small. Build fast. Connect what matters. Learn more at Dell.com/iot© 2016, Dell Inc. All Rights Reserved. Dell, the Dell Logo, Dell Precision, Dell ProSupport, EqualLogic, OptiPlex and PowerEdge are trademarks of Dell Inc. Intel, the Intel logo, Atom and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. VMware and vCloud are registered trademarks of VMware Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Availability and terms of Dell Software, Solutions and Services vary by region. This case study is for informational purposes only. Dell makes no warranties — express or implied — in this case study. Reference Number: 10022529
@DellOEM Dell Internet of Things