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    Review of Closed

    Operational FilesOffice of Public SectorIntegrity Commissioner

    March 31, 2011Confidential

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files i

    Table of contents

    1 Introduction and Background .................................................................................................................. 11.1 Introduction and Objective ......................................................................................................... 11.2 Background................................................................................................................................ 11.3 Mandate ..................................................................................................................................... 1

    2 Executive Summary ................................................................................................................................ 32.1 Overall results of file review ....................................................................................................... 32.2 Overall summary of issues identified ......................................................................................... 3

    3 Scope of Review ..................................................................................................................................... 44 Our understanding of the types of complaints and the OPSIC process for handling complaints .......... 5

    4.1 Disclosure of alleged wrongdoing by public servants................................................................ 54.2 Disclosure of alleged wrongdoing pursuant to Section 33 of the PSPDA ................................. 64.3 Complaints of alleged reprisal ................................................................................................... 7

    5 Discussions of Findings .......................................................................................................................... 95.1.1 Files covered by our review ................................................................................................ 95.1.2 Completeness of files .......................................................................................................... 9

    5.2 Distribution of files reviewed ...................................................................................................... 95.3 Approach and methodology ....................................................................................................... 9

    5.3.1 Applicable Act ................................................................................................................... 105.3.2 Other applicable guidelines, rules and regulations ........................................................... 10

    5.4 Overall results of our review .................................................................................................... 105.4.1 Results by type of file ........................................................................................................ 115.4.2 Result by fiscal year .......................................................................................................... 12

    5.5 Discussion of types of issues identified ................................................................................... 135.5.1 Not all issues reported to OPSIC were dealt with ............................................................. 13 5.5.2 Lack of documentation to support the conclusions ........................................................... 135.5.3 Lack of analysis to support the conclusions ..................................................................... 135.5.4 No admissibility analysis ................................................................................................... 135.5.5 New information provided to OPSIC and file was not re-evaluated .................................. 14

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    5.5.6 Decision letter signed by Registrar ................................................................................... 145.5.7 Other types of issues ........................................................................................................ 14

    Appendix A List of OPSIC Closed Operational Files Reviewed .............................................................. 15

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    Confidential

    March 31, 2011

    Mr. Mario DionInterim Public Sector Integrity CommissionerOffice of Public Sector Integrity Commissioner60 Queen Street, 7th Floor

    Ottawa, ON K1P 5Y7

    Subject: Review of closed operational files

    Dear Mr. Dion:

    Attached is our report setting out the findings from our review.

    Our findings are based on procedures undertaken as described in Section 3 of this report and are subject tothe restrictions in scope as set out therein.

    Should you have any questions or concerns, please do not hesitate to contact me at 613-751-5378.

    Yours very truly,

    Original report signed

    Gary Timm, CAIFA, CFEPartner, Financial Advisory

    Deloitte & Touche LLP

    Enclosure

    Deloitte & Touche LLP100 Queen Street

    Suite 800Ottawa ON K1P 5T8

    Tel: 613-751-5378Fax: 613-563-2244www.deloitte.ca

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files 1

    1Introduction and background

    1.1 Introduction and objective

    Deloitte & Touche LLP (Deloitte) was retained by the Office of the Public Sector Integrity Commissionerof Canada (OPSIC) to perform a review of closed disclosure of wrongdoing and reprisal complaints filesin order to determine whether they were dealt with in a manner consistent with the requirements of thePublic Servants Disclosure Protection Act(PSDPA) and with applicable legal1, investigative andadministrative decision-making standards. The purpose of the review is to identify any possible issues orerrors in process or fact in the files in relation to the criteria as set out in Section 1.3.

    1.2 Background

    OPSIC has the mandate to establish a safe, confidential and independent mechanism for public servantsor members of the public to disclose potential wrongdoing in the federal public sector. It also protectspublic servants from reprisal for making such disclosures or cooperating in investigations. OPSICs goalis to enhance public confidence in our public institutions and in the integrity of public servants. In carryingout its mandate, the Commissioner is required to submit an annual report to Parliament.

    On October 20, 2010, OPSIC announced that Christine Ouimet, the Public Sector Integrity Commissioner,retired from Public Service, effective October 18, 2010.

    On December 9, 2010, the Auditor General (AG) of Canada issued a report related to a performanceaudit of OPSIC. With regard to the performance of PSICs mandated function, the AG reported thefollowing:

    In our view, the allegations against the Commissioner concerning the improperperformance of her mandated functions are founded. During the period covered by ouraudit, procedures for conducting investigations were not finalized or implemented. Wealso found that, in many cases, decisions to refuse to investigate, or to dismissdisclosures of wrongdoing and complaints of reprisal were not supported by either thenature of work performed, the documentation on file, or both. It is also our viewthat decisions by the Commissioner to refuse to investigate certain complaints of reprisalon the basis that she could not conclude that an act of reprisal had occurred extendedbeyond her responsibilities under the PSDPA. Again, we considered information gatheredfrom multiple sources in the course of our audit in arriving at this conclusion.

    Mr. Mario Dion was appointed Interim Commissioner in December 2010. Mr. Dion initiated acomprehensive third party review of all closed files from the inception of OPSIC in 2007 to December 20,

    2010. Following a competitive procurement process, Deloitte was retained to undertake the third partyreview.

    1.3 Mandate

    The Deloitte engagement consisted of a review and assessment of all closed disclosure and reprisalcomplaint files, totalling 221 files. For each file, Deloitte was asked to review and assess the followingfactors:

    1 Our work and the resulting report do not constitute a legal opinion regarding the PSPDA, nor do they represent such an opinion inany way.

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    1. Determine the issues and allegations identified (reported to PSIC) in the disclosure or reprisalcomplaint;

    2. Assess whether the analysis conducted by PSIC addresses all relevant issues and allegations;

    3. Assess whether the analysis conducted by PSIC provides a rationale or reasons for therecommendations in accordance with the requirements of the PSPDA;

    4. Assess whether the decision rendered addresses the relevant issues and allegations;

    5. Assess whether the decision rendered meets the requirements of the PSDPA; and

    6. Assess whether there is sufficient documentation on file to support the analysis,recommendations and the decision of the Commissioner.

    OPSIC requested that we conduct a process review and assess closed files in relation to the six specificquestions or factors, as noted above. We were not requested by OPSIC to review and assess thespecifics of the case analysis work performed and the appropriateness, adequacy and completeness ofthe investigative steps undertaken by OPSIC personnel.

    We understand that OPSIC has retained the services of a Special Advisor to provide the InterimCommissioner with recommendations regarding possible corrective measures for any file where an issuerelating to one or more of the factors above is identified.

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    2Executive summary

    2.1 Overall results of file review

    Based on our review of the 221 closed operational files, we identified 70 files that have issues in relationto the factors that were reviewed and assessed as defined in Section 1.3 of this report. We did not identifyissues in relation to the factors that were reviewed and assessed with the remaining 151 files.

    Table 1: Summary of Files Reviewed, by Fiscal Year

    Nature of deficiency FY2007/2008 FY2008/2009 FY2009/2010 FY2010/2011 Tota l

    Issues identified 34 18 16 2 70

    No issues identified 43 47 44 17 151

    Total number of files 77 65 60 19 221

    Percentage of files where issues

    were identified44% 28% 27% 11% 32%

    Number of files

    2.2 Overall summary of issues identified

    The following chart summarizes the types of issues identified in the files reviewed by fiscal year:

    Table 2: Summary of Issues Identified, by Fiscal Year

    Nature of issue FY2007/2008 FY2008/2009 FY2009/2010 FY2010/2011 Total

    Not all issues reported to OPSIC

    were dealth with14 5 4 2 25

    Lack of documentation to support

    the conclusions19 4 7 2 32

    Lack of analysis to support the

    conclusions12 8 10 1 31

    No admissibility analysis 4 4 4 12

    New information provided to OPSIC

    and file was not re-evaluated4 1 5

    Decision letter signed by Registrar 2 1 3

    Other types of issues 1 4 1 6

    Total number of issues identified 56 27 26 5 114

    Total number of files where

    issues were identified [1]34 18 16 2 70

    Number of files where issues were identified

    [1] Due to specific files containing multiple types of issues, the total number of files identified as having issues is less than thetotal number of issues identified.

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    3Scope of review

    Our review covered the period from inception of OPSIC in 2007 to December 20, 2010 (the ReviewPeriod) and was limited to the issues described in this report. This period was selected based oninstructions from OPSIC.

    Our review included 221 closed operational files as identified and provided to us by OPSIC. We havepresented a list of the specific files reviewed at Appendix A to this report.

    Our procedures during the Review Period included a review of the available documentation contained inthe OPSIC closed files, as provided to us, along with processes, policies and procedures of OPSICrelevant to the issues. We have not undertaken interviews of the OPSIC personnel or third parties in

    relation to these files.

    In preparing the report, we specifically reviewed and/or relied upon the Public Servants DisclosureProtection Act, S.C.2005, C. 46, current to December 14, 2010, published by the Minister of Justice athttp://laws-lois.gc.ca

    As previously noted, OPSIC requested that we conduct a process review and assess closed files inrelation to the six specific questions or factors, as outlined at Section 1.3 of this report. We were notrequested by OPSIC to review and assess the specifics of the case analysis work performed and of theappropriateness, adequacy and completeness of the investigative steps undertaken by OPSIC personnel.

    We reserve the right, but will be under no obligation, to review this report, and if we consider it necessary,to revise our report in light of any information, which becomes known to us after the date of this report.

    Our work does not constitute an audit as defined by the Canadian Institute of Chartered Accountants.Consequently, said work and the resulting report do not constitute an auditors opinion nor do theyrepresent such an opinion in any way.

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    4Our understanding of the types ofcomplaints and the OPSIC process

    for handling complaints

    In terms of complaints received by OPSIC, they include three categories:

    1. Disclosure of alleged wrongdoing by public servants;

    2. Disclosure of alleged wrongdoing pursuant to Section 33 of the PSPDA; and

    3. Complaints of alleged reprisal.

    Our understanding of each of these categories is described in the following sections.

    4.1 Disclosure of alleged wrongdoing by public servants

    Public Servants (as defined at Section 2 of the PSPDA) can disclose allegations of wrongdoing to OPSIC.The types of disclosures from public servants that OPSIC can investigate include the following types ofalleged wrongdoing2:

    1. A contravention of any Act of Parliament or of the legislature of a province or any regulations

    made under any such act;

    2. A misuse of public funds or a public asset;

    3. A gross mismanagement in the federal public sector;

    4. An act or omission that creates a substantial and specific danger to the life, health or safety ofpersons, or to the environment, other than a danger that is inherent in the performance of theduties or functions of a public servant;

    5. A serious breach of a code of conduct (established by Treasury Board or by an organization, asrequired by the PSPDA); and

    6. Knowingly directing or counselling a person to commit a wrongdoing as defined in 1 to 5 above.

    We understand that OPSICs review process for disclosures of alleged wrongdoing by public servants isas depicted in the following diagram.

    2Public Servant Disclosure Protection Act (S.C. 2005, c. 46), section 8 wrongdoings.

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    Although the state of the review proreview, the key processes reviewed

    1. Receipt of the disclosure aOPSIC's Registrar. The disrequired to thoroughly revieanother mechanism that mi

    2. Review of the admissibilityadvisor, reviews the informcould include consultationand law. A detailed admissiCommissioner, with a reco

    3. Commissioner's decision file and admissibility reportinvestigation. A decision leproceed with an investigati

    4.2 Disclosure of alleged

    Section 33(1) of the PSPDA providwrongdoings related to the Public Sattention of OPSIC by individuals ot

    The types of alleged wrongdoing thof this report (Disclosure of alleged

    The distinction made at Section 33(

    1. The Commissioner must ha

    s. OPSIC: Review of clo

    Source: OPSIC webs

    cess has evolved since the inception of OPSIC, forwere as follows:

    d initial assessment All disclosures are receivedloser may be contacted for clarification or additiona

    w the disclosure. It is possible that the discloser willght address the issue more appropriately.

    of the disclosure An analyst/investigator, with thetion presented to determine if further action is requiith subject-matter experts and research on relevant

    bility report is submitted to the Commissioner, or tomendation to either proceed or to take no further a

    The Commissioner or Deputy Commissioner reviewto determine if further action is needed, including latter is transmitted to the discloser indicating whethern.

    rongdoing pursuant to Section 33 of th

    s additional powers to OPSIC to investigate other aervice typically these are allegations of wrongdoinher than public servants.

    t OPSIC can investigate are identical to those listewrongdoing by public servants).

    1) of the PSPDA is that a two-part test must be met,

    ve reason to believe that a wrongdoing has been co

    ed operational files 6

    te

    he purpose of our

    nd reviewed byl informationbe advised of

    upport of a legalred. This reviewissues of policyhe Deputyction.

    s the disclosurenching anor not OPSIC will

    PSPDA

    llegedg brought to the

    at Section 4.2.1

    namely that:

    mmitted; and

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files 7

    2. The Commissioner must believe on reasonable grounds that the public interest requires aninvestigation.

    If the above two-part test is met, we understand that OPSICs review process is identical to the processlisted at Section 4.2.1 of this report (Disclosure of alleged wrongdoing by public servants).

    4.3 Complaints of alleged reprisalOPSIC has exclusive jurisdiction to investigate complaints of alleged reprisals. Current and former PublicServants (as defined at Section 2 of the PSPDA) can make a complaint to OPSIC if, because thecomplainant has made a protected disclosure or has, in good faith, cooperated to disclose allegations ofwrongdoing to OPSIC, the complainant has been subjected to alleged reprisal(s). Measures takenagainst current and former Public Servants which can represent a reprisal include the following:

    1. A disciplinary measure,

    2. The demotion of a public servant,

    3. The termination of employment of a public servant, including, in the case of a member of theRoyal Canadian Mounted Police, a discharge or dismissal,

    4. Any measure that adversely affects the employment or working conditions of the public servant;and

    5. A threat to take any of the measures or directing a person to do so.

    We understand that OPSICs review process for complaints of alleged reprisal for current and formerpublic servants is as depicted in the following diagram.

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    Although the state of the review pro

    review, the key processes reviewed

    1. Receipt of the complaints oreprisal are received and reclarification or additional inf

    2. Review of the admissibilityinformation to review a reprnot to deal with it. An anala recommendation to the Cshould be dealt with or not

    3. Commissioner's decision

    the complainant to indicatefor this decision.

    s. OPSIC: Review of clo

    Source: OPSIC websi

    cess has evolved since the inception of OPSIC, for

    were as follows:

    f alleged reprisal and initial assessment All complviewed by OPSIC's Registrar. The complainant maormation required to thoroughly review the complain

    of the complaint of alleged reprisal Once OPSIC hisal complaint, the Commissioner has 15 days to dest/investigator will prepare an admissibility analysisommissioner or Deputy Commissioner on whether ty OPSIC.

    The Commissioner or Deputy Commissioner sends

    whether they will deal with the complaint and, if not,

    ed operational files 8

    e

    he purpose of our

    ints of allegedbe contacted for

    t.

    as sufficientcide whether orin order to providee complaint

    a written notice to

    provide reason(s)

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    5Discussions of findings

    5.1 Files subject to our review

    5.1.1 Files covered by our review

    Our review was limited to 221 closed operational files, as of December 10, 2010, as identified at AppendixA to this report. We have been advised by OPSIC that this list includes all files which have been closedsince the inception of OPSIC in 2007 to December 20, 2010.

    Our review did not include files which had not been closed as of December 20, 2010 (i.e. files that werebeing assessed as to their admissibility and file for which investigations were being conducted by OPSIC).

    5.1.2 Completeness of files

    OPSIC was responsible for providing us the files to be reviewed. In order to ensure that the files werecomplete, and that we had access to all available information to review and assess the six specificquestions or factors, OPSIC representatives performed a review of electronic information contained in theOPSIC Case Management System (CMS), as well as other existing electronic information saved onOPSICs network.

    Any additional information identified from a review of CMS and other electronic information was printed forour review and identified as additional information.

    For cases where information appeared to be missing from the file based on the information reviewed, we

    made further inquiries with OPSIC representatives in order to determine whether the information wasavailable or not before concluding on our review and assessment of the specific file.

    5.2 Distribution of files reviewed

    The 221 files covered by our review are categorized by file type as follows:

    1. Disclosure of alleged wrongdoing by Public Servants 100 files

    2. Disclosure of alleged wrongdoing pursuant to Section 33 of the PSPDA 55 files

    3. Complaints of alleged reprisal 66 files

    This summary of files by category may differ slightly from OPSICs categorization of these files as wehave reclassified a small number of files as a result of our review.

    5.3 Approach and methodology

    In order to conclude on each of the six factors to be reviewed and assessed for each of the closedoperational files, we completed the following:

    1. We requested the documentation for each specific file from OPSIC, which we understandincluded all information available at OPSIC as outlined at Section 5.1.2. The majority of each ofthe files comprised a single filing folder. Some of the closed files comprised multiple filing folders,or had additional documents contained in binders, accordion files or boxes.

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    2. The files were reviewed and key information captured in a template specific to the type of file (i.e.,disclosures by public servants, Section 33 disclosures and complaints of reprisal). Thesetemplates were based on the relevant sections of the PSPDA. The information captured enabledthe review and assessment of the six factors outlined at Section 1.3 for each file reviewed.

    3. The overall results of the individual reviews were compiled. If the review template for a filecontains a no answer to one or more of the factors #2 to 6 being reviewed, it was identified has

    having an issue.

    4. The issues identified were grouped by their type and nature in order to provide OPSIC with anoverall summary of issues identified and their frequency within the population of files reviewed.

    5.3.1 Applicable Act

    Our work was completed pursuant to the provisions of the PSDPA. We reviewed the PSPDA andobtained an understanding of specific provisions from OPSIC in order to identify which sections of thePSPDA were applicable to our review of the six specific factors. Our review of each OPSIC file wasbased on our understanding of the PSPDA.

    Our work and the resulting report do not constitute a legal opinion regarding the PSPDA, nor do they

    represent such an opinion in any way.

    5.3.2 Other applicable guidelines, rules and regulations

    Certain of the files reviewed included determination, recommendation and decisions regarding other Actsof Parliament. As an example, OPSIC may have refused to investigate an allegation of wrongdoing ifOPSIC determined that another Act of Parliament was better suited for the subject-matter of theallegations. In such cases, we have not reviewed the details of these guidelines, rules, regulations andActs of Parliament. Rather, we have reviewed the content of the file and assessed if a rationale existedfor OPSICs determination that these guidelines, rules, regulations and Acts of Parliament were bettersuited to deal with the subject-matter of the allegations.

    5.4 Overall results of our review

    Based on our review of the 221 closed operational files, we identified 70 files that have issues in relationto the factors that were reviewed and assessed as defined in Section 1.3 of this report. We did not identifyissues in relation to the factors that were reviewed and assessed with the remaining 151 files.

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    The following chart summarizes the types of issues we have identified in the files reviewed:

    Table 3: Summary of Issues Identified

    Nature of issueNumber of files where

    issue was identified

    Not all issues reported to OPSIC were dealth with 25

    Lack of documentation to support the conclusions 32

    Lack of analysis to support the conclusions 31

    No admissibility analysis 12

    New information provided to OPSIC and file was not

    re-evaluated5

    Decision letter signed by Registrar 3

    Other types of issues 6

    Total number of issues identified 114

    Total number of files where issues were identified [1] 70

    [1] Due to specific files containing multiple types of issues, the total number of files identified ashaving issues is less than the total number of issues identified.

    We have provided OPSIC with the specifics of our findings. As previously noted, we understand thatOPSIC has retained the services of a Special Advisor to provide the Interim Commissioner withrecommendations regarding possible corrective measures for any file where one or more issues havebeen identified.

    5.4.1 Results by type of file

    The table below summarizes a breakdown of the results of our review of the 221 closed operational files,by type of file, separating files where issues have been identified from files where no issues wereidentified in relation to the factors that were reviewed and assessed.

    Table 4: Summary of Files Reviewed, by Type of File

    Disclosure from

    public servant

    Section 33

    disclosure

    Complaint of

    reprisalTotal

    Issues identified 27 20 23 70

    No issues identified 73 35 43 151

    Total 100 55 66 221

    Number of files

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    The following chart summarizes the types of issues identified in the files reviewed by the three categoriesof files:

    Table 5: Summary of Issues Identified, by Type of File

    Nature of issueDisclosure from

    public servant

    Section 33

    disclosure

    Complaint of

    reprisal

    Total

    Not all issues reported to OPSIC

    were dealth with10 8 7 25

    Lack of documentation to support

    the conclusions13 8 11 32

    Lack of analysis to support the

    conclusions12 6 13 31

    No admissibility analysis 8 2 2 12

    New information provided to OPSIC

    and file was not re-evaluated2 3 5

    Decision letter signed by Registrar 1 2 3

    Other types of issues 4 2 6

    Total number of issues identified 48 30 36 114

    Total number of files where

    issues were identified [1]27 20 23 70

    Number of files where issues were identified

    [1] Due to specific files containing multiple types of issues, the total number of files identified as having issues is less thanthe total number of issues identified.

    5.4.2 Result by fiscal year

    The table below is a summary of the results of our review of the 221 closed operational file, by fiscal year(year-end date being March 31), separating files where issues have been identified from files where noissues were identified in relation to the factors that were reviewed and assessed.

    Table 6: Summary of Files Reviewed, by Fiscal Year

    FY2007/2008 FY2008/2009 FY2009/2010 FY2010/2011 Total

    Issues identified 34 18 16 2 70

    No issues identified 43 47 44 17 151

    Total 77 65 60 19 221

    Number of files

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    5.5.5 New information provided to OPSIC and file was not re-evaluated

    We have identified five (5) instances where new or additional information was provided to OPSIC but,based on specific comments included in correspondence to the discloser or complainant or a lack thereof,it does not appear that OPSIC reviewed the additional information or re-evaluated the status of the file.

    5.5.6 Decision letter signed by Registrar

    We have identified three (3) instances where a decision letter was signed by the registrar. This practiceappears to be contrary to Section 24(3) and 25(1)(g) of the PSPDA.

    Section 24(3) of the PSPDA states that:

    If the Commissioner refuses to deal with a disclosure or to commence an investigation,he or she must inform the person who made the disclosure, or who provided theinformation referred to in section 33, as the case may be, and give reasons why he orshe did so.

    And Section 25(1) of the PSPDA states that:

    The Commissioner may delegate to any employee in the Office of the Public SectorIntegrity Commissioner any of his or her powers and duties under this Act, except

    (g) the power in section 24 to refuse to deal with a disclosure or to commence aninvestigation, the power in that section to cease an investigation and the duty in thatsection to provide reasons;

    5.5.7 Other types of issues

    We have also noted instances of the following issues:

    1. PSIC indicated that a matter would be referred to another agency but there is no evidence on filethat this was done.

    2. File received in error and only referred to the Office of the Auditor General after seven weeks hadgone by, without notifying the discloser.

    3. On two files, OPSIC did not address the question of whether OPSIC should investigate adisclosure against its own employee, or whether this should be referred to the Office of theAuditor General.

    4. Lack of evidence that OPSIC notified the discloser of its decision to undertake an investigation.

    5. Lack of an indication that a separate file was opened to deal with a portion of the information

    received (i.e. no indication that a reprisal file was opened).

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    Appendix A

    List of OPSIC closed operational files

    reviewed

    We have reviewed the following OPSIC closed operational files. The files numbers are based on thenumbering system utilized by OPSIC in their case management system.

    1. PSIC-2007-D-015

    2. PSIC-2007-R-016

    3. PSIC-2007-R-038

    4. PSIC-2007-D-064

    5. PSIC-2007-S33-068

    6. PSIC-2007-S33-072

    7. PSIC-2007-R-078

    8. PSIC-2007-S33-089

    9. PSIC-2007-S33-094

    10. PSIC-2007-S33-102

    11. PSIC-2007-D-107

    12. PSIC-2007-S33-108

    13. PSIC-2007-S33-130

    14. PSIC-2007-R-135

    15. PSIC-2007-D-136

    16. PSIC-2007-R-140

    17. PSIC-2007-D-141

    18. PSIC-2007-S33-145

    19. PSIC-2007-R-147

    20. PSIC-2007-D-149

    21. PSIC-2007-R-151

    22. PSIC-2007-S33-153

    23. PSIC-2007-S33-155

    24. PSIC-2007-R-156

    25. PSIC-2007-S33-157

    26. PSIC-2007-D-162

    27. PSIC-2007-S33-163

    28. PSIC-2007-D-164

    29. PSIC-2007-D-168

    30. PSIC-2007-R-172

    31. PSIC-2007-D-173

    32. PSIC-2007-D-175

    33. PSIC-2007-D-177

    34. PSIC-2007-R-178

    35. PSIC-2007-R-180

    36. PSIC-2007-S33-184

    37. PSIC-2007-D-185

    38. PSIC-2007-D-187

    39. PSIC-2007-D-190

    40. PSIC-2007-D-191

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    41. PSIC-2007-D-193

    42. PSIC-2007-R-198

    43. PSIC-2007-D-200

    44. PSIC-2007-S33-203

    45. PSIC-2007-R-204

    46. PSIC-2007-R-207

    47. PSIC-2008-D-208

    48. PSIC-2007-D-209

    49. PSIC-2007-D-210

    50. PSIC-2007-R-213

    51. PSIC-2007-S33-214

    52. PSIC-2007-R-215

    53. PSIC-2007-D-216

    54. PSIC-2007-D-224

    55. PSIC-2007-R-225

    56. PSIC-2007-R-226

    57. PSIC-2007-S33-228

    58. PSIC-2007-D-240

    59. PSIC-2007-A-243

    60. PSIC-2007-S33-249

    61. PSIC-2007-S33-251

    62. PSIC-2007-R-252

    63. PSIC-2007-R-260

    64. PSIC-2008-D-269

    65. PSIC-2007-R-271

    66. PSIC-2007-D-281

    67. PSIC-2007-D-282

    68. PSIC-2007-D-286

    69. PSIC-2007-R-287

    70. PSIC-2007-D-291

    71. PSIC-2007-D-296

    72. PSIC-2007-A-299

    73. PSIC-2007-D-305

    74. PSIC-2007-R-310

    75. PSIC-2007-S33-312

    76. PSIC-2008-S33-325

    77. PSIC-2008-S33-326

    78. PSIC-2008-D-328

    79. PSIC-2008-D-329

    80. PSIC-2008-A-333

    81. PSIC-2007-R-337

    82. PSIC-2008-S33-338

    83. PSIC-2008-D-345

    84. PSIC-2008-D-350

    85. PSIC-2008-D-351

    86. PSIC-2008-D-353

    87. PSIC-2008-D-354

    88. PSIC-2008-D-362

    89. PSIC-2007-A-366

    90. PSIC-2008-D-368

    91. PSIC-2008-R-370

    92. PSIC-2008-S33-376

    93. PSIC-2008-D-382

    94. PSIC-2008-D-384

    95. PSIC-2008-R-385

    96. PSIC-2008-R-387

    97. PSIC-2008-D-388

    98. PSIC-2008-D-389

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files 3

    99. PSIC-2008-R-391

    100. PSIC-2008-S33-398

    101. PSIC-2008-R-400

    102. PSIC-2008-D-403

    103. PSIC-2008-S33-407

    104. PSIC-2008-D-408

    105. PSIC-2008-R-411

    106. PSIC-2008-R-417

    107. PSIC-2008-D-427

    108. PSIC-2008-D-438

    109. PSIC-2008-R-441

    110. PSIC-2008-D-442

    111. PSIC-2008-D-443

    112. PSIC-2008-D-452

    113. PSIC-2008-R-460

    114. PSIC-2008-D-462

    115. PSIC-2008-D-464

    116. PSIC-2008-S33-465

    117. PSIC-2008-R-470

    118. PSIC-2008-R-476

    119. PSIC-2008-D-477

    120. PSIC-2008-D-478

    121. PSIC-2008-D-479

    122. PSIC-2008-D-480

    123. PSIC-2008-R-483

    124. PSIC-2008-A-485

    125. PSIC-2008-D-487

    126. PSIC-2008-R-490

    127. PSIC-2008-R-500

    128. PSIC-2008-D-502

    129. PSIC-2008-R-503

    130. PSIC-2008-R-509

    131. PSIC-2008-D-510

    132. PSIC-2008-S33-511

    133. PSIC-2008-D-513

    134. PSIC-2008-D-514

    135. PSIC-2008-D-516

    136. PSIC-2008-D-518

    137. PSIC-2008-R-521

    138. PSIC-2008-D-523

    139. PSIC-2008-R-524

    140. PSIC-2008-D-525

    141. PSIC-2008-D-526

    142. PSIC-2008-R-527

    143. PSIC-2008-D-528

    144. PSIC-2009-D-542

    145. PSIC-2009-R-544

    146. PSIC-2009-S33-546

    147. PSIC-2009-S33-549

    148. PSIC-2009-D-560

    149. PSIC-2009-D-561

    150. PSIC-2009-D-562

    151. PSIC-2009-S33-563

    152. PSIC-2009-D-564

    153. PSIC-2009-S33-595

    154. PSIC-2009-S33-600

    155. PSIC-2009-D-601

    156. PSIC-2009-S33-602

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files 4

    157. PSIC-2009-D-614

    158. PSIC-2009-R-620

    159. PSIC-2009-S33-635

    160. PSIC-2009-R-636

    161. PSIC-2009-D-638

    162. PSIC-2009-S33-640

    163. PSIC-2009-R-641

    164. PSIC-2009-S33-645

    165. PSIC-2009-S33-653

    166. PSIC-2009-R-654

    167. PSIC-2009-D-661

    168. PSIC-2009-D-664

    169. PSIC-2009-S33-669

    170. PSIC-2009-D-685

    171. PSIC-2009-S33-686

    172. PSIC-2009-D-690

    173. PSIC-2009-D-695

    174. PSIC-2009-R-701

    175. PSIC-2009-S33-706

    176. PSIC-2009-D-710

    177. PSIC-2009-R-724

    178. PSIC-2009-R-725

    179. PSIC-2009-D-726

    180. PSIC-2009-D-728

    181. PSIC-2009-D-729

    182. PSIC-2009-R-733

    183. PSIC-2009-D-741

    184. PSIC-2009-D-745

    185. PSIC-2009-R-749

    186. PSIC-2009-S33-750

    187. PSIC-2009-D-752

    188. PSIC-2009-D-754

    189. PSIC-2009-S33-756

    190. PSIC-2009-R-767

    191. PSIC-2009-D-770

    192. PSIC-2009-S33-772

    193. PSIC-2009-R-782

    194. PSIC-2009-R-783

    195. PSIC-2009-S33-786

    196. PSIC-2009-D-787

    197. PSIC-2009-R-792

    198. PSIC-2009-D-794

    199. PSIC-2009-S33-798

    200. PSIC-2009-D-799

    201. PSIC-2009-S33-801

    202. PSIC-2009-S33-802

    203. PSIC-2010-R-829

    204. PSIC-2010-D-830

    205. PSIC-2010-D-833

    206. PSIC-2010-R-844

    207. PSIC-2010-R-852

    208. PSIC-2010-D-856

    209. PSIC-2010-S33-864

    210. PSIC-2010-D-867

    211. PSIC-2010-D-874

    212. PSIC-2010-R-887

    213. PSIC-2010-R-895

    214. PSIC-2010-R-905

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    Deloitte & Touche LLP and affiliated entities. OPSIC: Review of closed operational files 5

    215. PSIC-2010-D-909

    216. PSIC-2010-S33-914

    217. PSIC-2010-D926

    218. PSIC-2010-R-953

    219. PSIC-2010-D-961

    220. PSIC-2010-D-993

    221. PSIC-2010-R-1005

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