Click here to load reader

Designing Smart Cities: Maintenance of Public Buildings · PDF file Empathize Define Ideate Prototype Test Implement Designing Smart Cities: Maintenance of Public Buildings Redesigning

  • View
    3

  • Download
    0

Embed Size (px)

Text of Designing Smart Cities: Maintenance of Public Buildings · PDF file Empathize Define Ideate...

  • Understand

    Understand Explore Materialize

    Empathize Define Ideate Prototype Test Implement

    Designing Smart Cities: Maintenance of Public Buildings Redesigning urban logistics and transport for a climate neutral Berlin 2050

    Understand

    Define

    Emphasize

    Ideate

    Prototype

    Test

    Implement

    Lorem ipsum

    The area was built in the late 1800s as an epidemic centre for Berlin and extended in

    the Post-War years. Following the closing of the hospital faciliies in 2001, BIM took

    over the area's management in 2004.

    Complex maintenance tasks require over 1000 problems per year to be solved by

    External Service Providers (ESP). They usually need at least 2 trips to fix an issue, the

    first one just to inspect what kinds of materials and tools are needed. This results in

    large expenses for BIM, fixing times of over 4 weeks on average, huge CO 2 for

    driving to and away from the site and unsatisfied tenants.

    Built in the 19th century, the area is named after 1st Guard Dragoner Regimen,

    who owned the barracks there. First used for military purposes until 1920, then the

    barracks were repurposed to civil use. It was about to be sold to a private investor

    but after protests from civil soiety, the ownership of the area was transferred from

    the Federal Government to the City of Berlin. This is a place where history,

    democracy, peace, mobility and the struggle for a public interest-oriented

    urban development meet.

    Dozens of repair orders issued every month, repairers make average 1-3 trips to the

    for each case.That refers to 7.000 kg CO 2 emissions annually, which can be

    minimized with innovative solutions.

    Turmstraße 21 - Maintenance Hub

    Dragonerareal - HUBitat

    Turmstrasse 21

    Plot size

    82.147 m2 20 building units

    8272 residents /km2

    Obentrautstraße 19-21

    Plot size

    47.000 m2 15 building units

    13187 residents

    /km2

    Alt-Friedrichsfelde is an enormous building complex constructed in East-Berlin during

    the 80s. Tenants range from Education over Tax offices to Police and Third party

    commercials.

    The current maintenance system requires huge effort on communciation, paperwork

    and driven distsances, resulting in high costs and unnecessary CO 2 emissions

    Alt-Friedrichsfelde 60

    Plot size

    103.959 m2 20 building units

    4952 residents /km2

    Alt - Friedrichsfelde - Fix IT

    A maintenance hub to reshape the maintenance processes. Built of containers and contains tools

    and materials necessary for reoccuring maintenance tasks on-site.

    Intelligent, digitalized storage system smart orientation support for accelerating maintenance tickets

    Local means of tranportation E-cargo bikes enable neighbouring BIM managed areas to profit from the

    Hub as well. Responsibility for the Maintenance Hub lies with the local Facility

    Management.

    The Maintenance Hub saves costs and organizational effort for BIM, speeds up

    the repairing time, thus making tenants happier.

    Ecological impact saves 34t CO

    2 emissions for the Turmstraße 21 alone - per year!

    The nitial investments covered by BIM, with supporting subsidies from the City

    of Berlin. Cooperation with the Facility Management to ensure the Hub is man-

    aged appropriately, as well as the External Service Provider, for whom the Hub

    needs to be beneficial.

    A micro-hub for urban freight deliveries of maintenance and repair orders.

    It is portable and adaptable as it is built by containers.

    A storage area for construction materials and delivery services.

    Recreation area for repair service provides and contractors to provide standars and quality.

    Direct representation of BIM on the site for developing quick responses

    to any occuring issues.

    A online platform that brings information and interaction together

    Event report direct and automated digital forms

    An overview map that provides information about all current events and accessible to all partici-

    pants

    A rating system a uniform communication channel

    A number of key partners is necessary to make the project successful. BIM,

    Gegenbauer, object managers and also the craftsmen. Last but not least, we

    need the software engineers and developers to make the app.

    Social impact Less stress, better communication, overview for more transparency and orien-

    tation for everyone involved, tenants’ satisfaction

    Economical impact focusing on actual maintenance work, learning how to fix problems and less

    external firms have to come

    Ecological impact Short term imapcts are based on paper and CO

    2 reduction.Moreover, less

    maintenance routes taken promises savings up to 3 t CO 2 / a.

    Our goal is to reduce CO 2

    emissions caused bymaintenance trips; effective-

    ness in services and enhanced experience for repairers.

    Social impact Saving up to 60-120 hours of working time

    Ecological impact for construction materials and delivery services.

    Our key partners are Berliner Immobilienmanagement GmbH (BIM), delivery

    providers, delivery companies, maintenance companies (ESPs) and architec-

    ture and construction companies.

    Urban Design Thinking (UDT) applies Design Thinking Methods in relation to a particular ur-

    ban space.

    The method starts by first immersing oneself into the topic in the Understand, Empathize and

    Define Phases, solely focusing on accurately describing the problem while locally engaging

    with residents and stake-holders.

    During the Ideate, Prototype and Test phases, it is about finding solutions to the specified

    problem and testing them with local users, incroporating their feedback for an improved solu-

    tion. Lastly, by creating a business model in the Implementation phase, we conclude the pro-

    cess.Multiple iterative stages enables the constant development of perspective through chal-

    lenges and presents new insights for creative solutions.

    PROJECT AREAS

    URBAN DESIGN THINKING METHODOLOGY

    Participants Bangyan Gao, Bengisu Aydos, Lucia Forcioli-Conti, Robina A. Kienitz, Nga Ngo Thuy, Boris Kagan, Katharina Wu, Laura Natalia

    Morales Charry, Polina Aslamova, Tunca Beril Basaran, Christian Möckel, Lea-Sophie Sonnenberg, Shiyang Lyu, Sima Bhattarai

    Project Coordination Kilian Flade, M. Sc. Benno Gerlach, Malte Hager, Dipl.-Ing. Christian Kloss, Prof. Dr. Dodo zu Knyphausen-Aufseß,

    Prof. Elke Pahl-Weber, M.Sc. Cornelia Schlott, Dipl.-Ing. Maren Wendland

    Institute of Urban and Regional Planning

    Prof. Elke Pahl-Weber

    Chair of Urban Renewal and Sustainable Development

    Sekretariat B7

    Hardenbergstraße 40a

    10623 Berlin

    Institute of Technology and Management

    Prof. Dr. Dodo zu Knyphausen-Aufseß

    Chair of Stra tegic Leadership and Global Management

    Sekretariat H92

    Straße des 17. Juni 135

    10623 Berlin

    The maintenance of modern buildings with their diverse

    functionality and general complexity is a large contrib-

    utor to global CO 2 emissions. The City of Berlin, ev-

    er-changing, ever-growing, wants to be carbon-netural

    by 2050 and poses the question: Is there a way to re-or-

    ganize maintenance logistics so that it still fulfills all nec-

    essary tasks while being ecological sustainable?

    Understand

    Understand Explore Materialize

    Empathize Define Ideate Prototype Test Implement

  • PROBLEM

    FixIt: Alt-Friedrichsfelde 60 A platform to map maintenance issues and ease communication

    SOLUTION

    KEY FACTS

    KEY PARTNERS

    BENEFITS

    How could we redesign processes of repairing and

    maintenace jobs forpublic buildings in a sustainable and

    climate-neutral way?

    Tenants in Alt-Friedrichsfelde 60 range from Education over Tax offices to Police and Third party commercials. The current maintenance system requires huge effort on communciation, paperwork and driven distsances, resulting in high costs and unnecessary CO2 emissions.

    It is located in the far east of Berlin and takes 30- 60 minutes to drive from the city center (Potsdamer Platz). The area is quite big with different entrances. There are district office of Lichtenberg, College HWR, social welfare department, department of statistics on the site. What's more, Gegenbauer also has an office on site.

    Our solution is to create a platform called Fix It which is: 1. a direct and automated event report in digital form 2. provides an overview of all current events on a map and is accessible to all participants 3. a uniform communication channel with a rating system

    - S o c i a l : l e s s s t r e s s , b e t t e r c o m m u n i c a t i o n , o v e r v i e w f o r more transparency and orientation for everyone involved, tenants' satisfaction

    - Economical : focusing on actual maintenance work, learning how to fix problems and less external firms have to come

    - Ecological : Paper reduction Short term: reduction of emission Long term: digitalized archiv Less maintenance routes: savings up to : 3 t CO2 / a, if the problem could be fixed by the maintenance workers on site

    A number of key partners is

Search related