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8/3/2019 Dettol_Vs_Savlon_03.11
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Presented By:
Name Roll No
Abhishek Singh 63
Yash Bairathi 64
Richa Banga 65
Rachita Banka 66
Mansi Barai 67
Divya Bhatia 68
Nachiketa Bhavsar 69
Sneha Birari 70
Narayani Biswasroy 71
Samir Chaudhari 72
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RivalsDettol
Savlon
Suthol
Germol et al
Bargaining Powerof Suppliers
No Visible Threat of
forward integrationAvailability of
alternate suppliers
Threat of NewEntrants
Impeccable BrandEquity
Presence of Price andQuality RegulatingBody
BargainingPower of Buyers
Profit margin relativelysame
No Visible threat ofbackward integration
Threat of Substitutes
Homemade Remedies
Medication
Antiseptic Creams
Povidone Iodine
Surgical Alcohols
Adhesive Bandages
Low
Low
Hig
hLow
Porters Five Forces Modelfor Antiseptic Liquids
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Dettol
85%
13% 2%
Market Share of AntisepticLiquid Industry
Dettol
Savlon
Suthol,
Germol et
al
Source: Business Standard dated 14th October 2011
Started in 1933 by ReckittBenckiser
For 50 years presented onlyas antiseptic liquid
Initially sold as the cuts andwounds brand
Changed over the role ofprotector from germs inevery situation
Other Products
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Dettol: Product
Antiseptic liquid used for protection from germs
Active ingredient : Chloroxylenol
Composition :
o 4.8% of total mixture Chloroxylenol
o Rest - pine oil, isopropanol, castor oil soap, caramel, and water
Yellow coloured liquid
Concentrated liquid to be used diluted with water for personal
care uses Uses : Mopping floors, washing laundry to disinfect clothes,
personal hygiene
Shelf life: 36 months
Packaging : Green and white with a sword which has been constant
over the years
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Dettol: Price
Dettol AntisepticLiquid
Volume Price (`)
50 ml 13.30
100 ml 20.66
200 ml 33.65
500 ml 70
1 l 110
2 l 190
5 l 400
Price of Dettol is fixed bymedicine price regulator
National PharmaceuticalPricing Authority (NPPA)
FMCG market is generally
price sensitive but Dettol ismore or less consistent withits pricing strategies
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Dettol: Place
The distribution process of Dettol flows as follows:
Manufacturers C&F Distributors Retailers Customers
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Dettol: Promotion
What they did:
Aapka Dettol kya kya karta hai
Dettol Surakshit Parivaar
New Mother Programme
School Handwash Programme Hospital Programme
Dettol, Be 100% Sure, Better hygiene using Dettol
Health and hygiene always come first
Mission for health, Always Stay Protected
Where they nailed it:
Taglines suggest the opinion they wanted to embed in the audiences mind
Gauged customer perceptions correctly
Introduced various campaigns to increase consumer base
Made consumers conscious on how many ways Dettol can be used and thus
secondary uses enhanced their sales volume
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Dettol: Promotion
Aapka Dettol Kya Kya Karta Hai
SurakshitParivaar
Be 100% Sure
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Dettol: Promotion
Aapka Dettol Kya Kya Karta Hai
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Savlon
Initially Manufactured and marketedby ICI Ltd.
Major brand in UK Sold to Johnson & Johnson in 1992
Re-launched in India in 1993
13% market share
Other Products
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Savlon: Product
Antiseptic liquid To heal without hurting
Active ingredients :
0.3% chlorhexidine gluconate
3.0 %cetrimide
Orange colored liquid
Better scent and non-stinging properties
Concentrated liquid to be used diluted withwater for personal care uses
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Savlon: Price
Savlon Antiseptic Liquid
Volume Price (`)
50 ml 12.00
100 ml 22.00
1 l 150
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Savlon: Place
The distribution process of Savlon flows as follows:
Initially owned by ICI Ltd., later by Johnson andJohnson As the positioning was not correct, Savlon couldnt
penetrate the market
Manufacturers Stockist Sub-stockist Retailers Customers
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Savlon: Promotion
What they did:
"No Sting with Savlon" campaign (launch)
Ye jalega nahi
70% doctors prefer Savlon (2005)
Been off air since 2007
Where they went wrong:
Focused on the wrong attributes
Gauged customer perceptions incorrectly
J&J gave up on Savlon after attack by Dettol
Victim of Attack is the Best form of Defence
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Learnings
Dettol SavlonOld Brand New Entrant in a
Monopoly
High Customer Loyalty Good Product
Attacked Band-Aid Lack of proper Promotion
More resources to defendBand-Aid
Brand
Launch Tactics
Importance of proper well directed promotion
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References
http://www.mims.com/India/drug/info/SAVLON/SAVLON%20liqd
http://marketingpractice.blogspot.com/2009/01/savlon-heals-without-hurting.html
http://www.vitabiopharma.com/products.htm
http://mdi-marquity.com/Case-Study/Dettol%20Case%20Study.pdf
http://www.business-standard.com/india/news/reckitt-regulator-lock-horns-over-dettol-pricing-/452541/
http://www.hndjkj.com/
http://eric800810.en.ecplaza.net/
http://www.herbaldetoxifier.com/dettol/
http://www.authorstream.com/Presentation/pallaviarun27-497489-distribution-channel-of-dettol/
http://www.savlon.co.uk/
http://www.docstoc.com/docs/77899184/Brand-yatra-ofd-antiseptic-products
http://www.thepharmaletter.com/file/10876/ici-sell-savlon-rights.html
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