Dettol_Vs_Savlon_03.11

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    Presented By:

    Name Roll No

    Abhishek Singh 63

    Yash Bairathi 64

    Richa Banga 65

    Rachita Banka 66

    Mansi Barai 67

    Divya Bhatia 68

    Nachiketa Bhavsar 69

    Sneha Birari 70

    Narayani Biswasroy 71

    Samir Chaudhari 72

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    RivalsDettol

    Savlon

    Suthol

    Germol et al

    Bargaining Powerof Suppliers

    No Visible Threat of

    forward integrationAvailability of

    alternate suppliers

    Threat of NewEntrants

    Impeccable BrandEquity

    Presence of Price andQuality RegulatingBody

    BargainingPower of Buyers

    Profit margin relativelysame

    No Visible threat ofbackward integration

    Threat of Substitutes

    Homemade Remedies

    Medication

    Antiseptic Creams

    Povidone Iodine

    Surgical Alcohols

    Adhesive Bandages

    Low

    Low

    Hig

    hLow

    Porters Five Forces Modelfor Antiseptic Liquids

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    Dettol

    85%

    13% 2%

    Market Share of AntisepticLiquid Industry

    Dettol

    Savlon

    Suthol,

    Germol et

    al

    Source: Business Standard dated 14th October 2011

    Started in 1933 by ReckittBenckiser

    For 50 years presented onlyas antiseptic liquid

    Initially sold as the cuts andwounds brand

    Changed over the role ofprotector from germs inevery situation

    Other Products

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    Dettol: Product

    Antiseptic liquid used for protection from germs

    Active ingredient : Chloroxylenol

    Composition :

    o 4.8% of total mixture Chloroxylenol

    o Rest - pine oil, isopropanol, castor oil soap, caramel, and water

    Yellow coloured liquid

    Concentrated liquid to be used diluted with water for personal

    care uses Uses : Mopping floors, washing laundry to disinfect clothes,

    personal hygiene

    Shelf life: 36 months

    Packaging : Green and white with a sword which has been constant

    over the years

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    Dettol: Price

    Dettol AntisepticLiquid

    Volume Price (`)

    50 ml 13.30

    100 ml 20.66

    200 ml 33.65

    500 ml 70

    1 l 110

    2 l 190

    5 l 400

    Price of Dettol is fixed bymedicine price regulator

    National PharmaceuticalPricing Authority (NPPA)

    FMCG market is generally

    price sensitive but Dettol ismore or less consistent withits pricing strategies

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    Dettol: Place

    The distribution process of Dettol flows as follows:

    Manufacturers C&F Distributors Retailers Customers

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    Dettol: Promotion

    What they did:

    Aapka Dettol kya kya karta hai

    Dettol Surakshit Parivaar

    New Mother Programme

    School Handwash Programme Hospital Programme

    Dettol, Be 100% Sure, Better hygiene using Dettol

    Health and hygiene always come first

    Mission for health, Always Stay Protected

    Where they nailed it:

    Taglines suggest the opinion they wanted to embed in the audiences mind

    Gauged customer perceptions correctly

    Introduced various campaigns to increase consumer base

    Made consumers conscious on how many ways Dettol can be used and thus

    secondary uses enhanced their sales volume

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    Dettol: Promotion

    Aapka Dettol Kya Kya Karta Hai

    SurakshitParivaar

    Be 100% Sure

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    Dettol: Promotion

    Aapka Dettol Kya Kya Karta Hai

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    Savlon

    Initially Manufactured and marketedby ICI Ltd.

    Major brand in UK Sold to Johnson & Johnson in 1992

    Re-launched in India in 1993

    13% market share

    Other Products

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    Savlon: Product

    Antiseptic liquid To heal without hurting

    Active ingredients :

    0.3% chlorhexidine gluconate

    3.0 %cetrimide

    Orange colored liquid

    Better scent and non-stinging properties

    Concentrated liquid to be used diluted withwater for personal care uses

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    Savlon: Price

    Savlon Antiseptic Liquid

    Volume Price (`)

    50 ml 12.00

    100 ml 22.00

    1 l 150

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    Savlon: Place

    The distribution process of Savlon flows as follows:

    Initially owned by ICI Ltd., later by Johnson andJohnson As the positioning was not correct, Savlon couldnt

    penetrate the market

    Manufacturers Stockist Sub-stockist Retailers Customers

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    Savlon: Promotion

    What they did:

    "No Sting with Savlon" campaign (launch)

    Ye jalega nahi

    70% doctors prefer Savlon (2005)

    Been off air since 2007

    Where they went wrong:

    Focused on the wrong attributes

    Gauged customer perceptions incorrectly

    J&J gave up on Savlon after attack by Dettol

    Victim of Attack is the Best form of Defence

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    Learnings

    Dettol SavlonOld Brand New Entrant in a

    Monopoly

    High Customer Loyalty Good Product

    Attacked Band-Aid Lack of proper Promotion

    More resources to defendBand-Aid

    Brand

    Launch Tactics

    Importance of proper well directed promotion

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    References

    http://www.mims.com/India/drug/info/SAVLON/SAVLON%20liqd

    http://marketingpractice.blogspot.com/2009/01/savlon-heals-without-hurting.html

    http://www.vitabiopharma.com/products.htm

    http://mdi-marquity.com/Case-Study/Dettol%20Case%20Study.pdf

    http://www.business-standard.com/india/news/reckitt-regulator-lock-horns-over-dettol-pricing-/452541/

    http://www.hndjkj.com/

    http://eric800810.en.ecplaza.net/

    http://www.herbaldetoxifier.com/dettol/

    http://www.authorstream.com/Presentation/pallaviarun27-497489-distribution-channel-of-dettol/

    http://www.savlon.co.uk/

    http://www.docstoc.com/docs/77899184/Brand-yatra-ofd-antiseptic-products

    http://www.thepharmaletter.com/file/10876/ici-sell-savlon-rights.html

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