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DG / Lithium Battery Acceptance Flow
DG Acceptance Flowchart
Shipper / Agent CTO / GHA / Airline’s Office
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide
documents to DG counter
Check if documents and cargo comply with IATA
DGR and airline requirements
Sign and chop on DG checklist; return the original/copied DG checklist to agent
Weigh and measure dimensions. Issue RCL/mRCL/eRCL
according to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit AWB & checked DG documents to CTO / GHA / Airline’s Office
RCL/mRCL/eRCL
Agents should provide MAWB no., DG class, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office Document (details refer to IATA DGR): 1. DGD 2. Air Waybill 3. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
Reject Cargo with reason mentioned
at DG checklist
Remarks/ Requirements
CTO Acceptance Process for DG (Including Lithium Battery Section IA/IB)
RCL /mRCL / eRCL ,Completed AWB & checked DG documentsAWB and DG
document
(CTO)
(GHA / Airline’s Office)
(CTO)
DG Acceptance Flowchart
Shipper / Agent CTO / GHA / Airline’s Office
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide
documents to DG counter
Check if documents and cargo comply with IATA
DGR and airline requirements
Sign and chop on DG checklist; return the original/copied DG checklist to agent
Weigh and measure dimensions. Issue RCL/mRCL/eRCL
according to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit AWB & checked DG documents to CTO / GHA / Airline’s Office
RCL/mRCL/eRCL
Agents should provide MAWB no., DG class, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office Document (details refer to IATA DGR): 1. DGD 2. Air Waybill 3. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
Reject Cargo with reason mentioned
at DG checklist
Remarks/ Requirements
CTO Acceptance Process for DG (Including Lithium Battery Section IA/IB)
RCL /mRCL / eRCL ,Completed AWB & checked DG documentsAWB and DG
document
(CTO)
(GHA / Airline’s Office)
(CTO)
DG Acceptance Flowchart
Shipper / Agent CTO / GHA / Airline’s Office
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide
documents to DG counter
Check if documents and cargo comply with IATA
DGR and airline requirements
Sign and chop on DG checklist; return the original/copied DG checklist to agent
Weigh and measure dimensions. Issue RCL/mRCL/eRCL
according to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit AWB & checked DG documents to CTO / GHA / Airline’s Office
RCL/mRCL/eRCL
Agents should provide MAWB no., DG class, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office Document (details refer to IATA DGR): 1. DGD 2. Air Waybill 3. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
Reject Cargo with reason mentioned
at DG checklist
Remarks/ Requirements
CTO Acceptance Process for DG (Including Lithium Battery Section IA/IB)
RCL /mRCL / eRCL ,Completed AWB & checked DG documentsAWB and DG
document
(CTO)
(GHA / Airline’s Office)
(CTO)
DG Acceptance Flowchart
Shipper / Agent CTO / GHA / Airline’s Office
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide
documents to DG counter
Check if documents and cargo comply with IATA
DGR and airline requirements
Sign and chop on DG checklist; return the original/copied DG checklist to agent
Weigh and measure dimensions. Issue RCL/mRCL/eRCL
according to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit AWB & checked DG documents to CTO / GHA / Airline’s Office
RCL/mRCL/eRCL
Agents should provide MAWB no., DG class, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office Document (details refer to IATA DGR): 1. DGD 2. Air Waybill 3. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
Reject Cargo with reason mentioned
at DG checklist
Remarks/ Requirements
CTO Acceptance Process for DG (Including Lithium Battery Section IA/IB)
RCL /mRCL / eRCL ,Completed AWB & checked DG documentsAWB and DG
document
(CTO)
(GHA / Airline’s Office)
(CTO)
DG Acceptance Flowchart
Shipper / Agent CTO / GHA / Airline’s Office
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide
documents to DG counter
Check if documents and cargo comply with IATA
DGR and airline requirements
Sign and chop on DG checklist; return the original/copied DG checklist to agent
Weigh and measure dimensions. Issue RCL/mRCL/eRCL
according to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit AWB & checked DG documents to CTO / GHA / Airline’s Office
RCL/mRCL/eRCL
Agents should provide MAWB no., DG class, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office Document (details refer to IATA DGR): 1. DGD 2. Air Waybill 3. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
Reject Cargo with reason mentioned
at DG checklist
Remarks/ Requirements
CTO Acceptance Process for DG (Including Lithium Battery Section IA/IB)
RCL /mRCL / eRCL ,Completed AWB & checked DG documentsAWB and DG
document
(CTO)
(GHA / Airline’s Office)
(CTO)
Shipper / Agent Remarks/ Requirements
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide documents to
DG counter / Lithium Battery Inspection Centre
Check if comply with IATA DGR and recommended Lithium Battery checklist
by airline
Sign and chop on Lithium Battery checklist / AWB / Receipt to proceed cargo
acceptance
Weigh and measure dimensions.
Issue RCL/mRCL/eRCLaccording to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit
AWB & checked documents to CTO / GHA / Airline’s Office
Agents should provide MAWB number, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office
Document (details refer to IATA DGR):1. Air Waybill2. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
AWB and checked document
Open box inspection with agent under CCTV
according to airline requirement
CTO Acceptance process for Section II Lithium Battery (Not required DGD)
RCL/mRCL/eRCLRCL / mRCL/ eRCL,Completed AWB & checked documents
Reject Cargo with verbal/written
reason
CTO / GHA / Airline’s Office(CTO)
(GHA / Airline’s Office)
(CTO)
Shipper / Agent Remarks/ Requirements
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide documents to
DG counter / Lithium Battery Inspection Centre
Check if comply with IATA DGR and recommended Lithium Battery checklist
by airline
Sign and chop on Lithium Battery checklist / AWB / Receipt to proceed cargo
acceptance
Weigh and measure dimensions.
Issue RCL/mRCL/eRCLaccording to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit
AWB & checked documents to CTO / GHA / Airline’s Office
Agents should provide MAWB number, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office
Document (details refer to IATA DGR):1. Air Waybill2. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
AWB and checked document
Open box inspection with agent under CCTV
according to airline requirement
CTO Acceptance process for Section II Lithium Battery (Not required DGD)
RCL/mRCL/eRCLRCL / mRCL/ eRCL,Completed AWB & checked documents
Reject Cargo with verbal/written
reason
CTO / GHA / Airline’s Office(CTO)
(GHA / Airline’s Office)
(CTO)
Shipper / Agent Remarks/ Requirements
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide documents to
DG counter / Lithium Battery Inspection Centre
Check if comply with IATA DGR and recommended Lithium Battery checklist
by airline
Sign and chop on Lithium Battery checklist / AWB / Receipt to proceed cargo
acceptance
Weigh and measure dimensions.
Issue RCL/mRCL/eRCLaccording to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit
AWB & checked documents to CTO / GHA / Airline’s Office
Agents should provide MAWB number, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office
Document (details refer to IATA DGR):1. Air Waybill2. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
AWB and checked document
Open box inspection with agent under CCTV
according to airline requirement
CTO Acceptance process for Section II Lithium Battery (Not required DGD)
RCL/mRCL/eRCLRCL / mRCL/ eRCL,Completed AWB & checked documents
Reject Cargo with verbal/written
reason
CTO / GHA / Airline’s Office(CTO)
(GHA / Airline’s Office)
(CTO)
Shipper / Agent Remarks/ Requirements
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide documents to
DG counter / Lithium Battery Inspection Centre
Check if comply with IATA DGR and recommended Lithium Battery checklist
by airline
Sign and chop on Lithium Battery checklist / AWB / Receipt to proceed cargo
acceptance
Weigh and measure dimensions.
Issue RCL/mRCL/eRCLaccording to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit
AWB & checked documents to CTO / GHA / Airline’s Office
Agents should provide MAWB number, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office
Document (details refer to IATA DGR):1. Air Waybill2. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
AWB and checked document
Open box inspection with agent under CCTV
according to airline requirement
CTO Acceptance process for Section II Lithium Battery (Not required DGD)
RCL/mRCL/eRCLRCL / mRCL/ eRCL,Completed AWB & checked documents
Reject Cargo with verbal/written
reason
CTO / GHA / Airline’s Office(CTO)
(GHA / Airline’s Office)
(CTO)
Shipper / Agent Remarks/ Requirements
Pre-booking request(Optional/subject to airline agreement)
Timeslot/ truck dock Arrangement
Arrive assigned truck dock & provide documents to
DG counter / Lithium Battery Inspection Centre
Check if comply with IATA DGR and recommended Lithium Battery checklist
by airline
Sign and chop on Lithium Battery checklist / AWB / Receipt to proceed cargo
acceptance
Weigh and measure dimensions.
Issue RCL/mRCL/eRCLaccording to cargo acceptance process
Y
Rectify reject reason
N
Complete AWB based on RCL info., submit
AWB & checked documents to CTO / GHA / Airline’s Office
Agents should provide MAWB number, dimension, quantity and estimated arrival time to CTO / GHA / Airline’s Office
Document (details refer to IATA DGR):1. Air Waybill2. Supporting doc. (If required)
Cargo (details refer to IATA DGR):1. Package(s) 2. Marks3. Labels
** Other requirement listed in IATA DGR and/or airlines to be fulfilled
Shipment information
AWB and checked document
Open box inspection with agent under CCTV
according to airline requirement
CTO Acceptance process for Section II Lithium Battery (Not required DGD)
RCL/mRCL/eRCLRCL / mRCL/ eRCL,Completed AWB & checked documents
Reject Cargo with verbal/written
reason
CTO / GHA / Airline’s Office(CTO)
(GHA / Airline’s Office)
(CTO)
Rejection Cases Sharing
Potential Risk
Non-conformity on Cargo
Cargo Packing
• Obvious damage is found on the outer package of the export cargoes
• Ensure outer package in good condition
UN3171 Battery Powered Vehicle, Class 9
DGR Reference: PI952 (Note) 9.3.6 Damaged Packages of Dangerous Goods (9.3.6.3)
Cargo PackingLithium Ion Battery in compliance with Section II of PI 966
UN3480 Lithium Ion Battery, Class 9, Section IB (CAO),PI965(Overpack)
• Soft Packing
• Not able to protect the cargo content
DGR Reference: For ELI: PI966 (Additional Requirements – Section II) For RLI, CAO: PI965 (Additional Requirements – Section IB) 5.0.1.5 Overpacks (5.0.1.5.2)
Labels
• Wrong size of Hazard Label
UN3171 Battery Powered Vehicle, Class 9
DGR Reference: 7.2.2.3 Label Specifications (7.2.2.3.1 and 7.2.2.3.2 (a))
Marks
• Address on marking not match with address on DGD
DGR Reference: 7.1.4 Packaging Use Marking (7.1.4.1 General (b) and 7.1.4.4 Size)
Non-conformity on Documents
Air Waybill• Missing handling statement for Section IB on air waybill
DGR 8.2.1 must include this statement
DGR Reference:8.2.1:Air Waybill(s) accompanying dangerous goods consignment(s) for which a dangerous goods declaration is requirement must include the following statements, as applicable, in the “Handling Information” box:a) “Dangerous goods as per attached Shipper’s Declaration” or “Dangerous Goods as per attached DGD”;b) “Cargo Aircraft Only” or “CAO”.
Air Waybill• Section IB incorrectly declared as Section II on air waybill
Either one statement
DGD not required for Section I(This statement is required for Section II only)
DGD required for Section I(This statement is not required for Section II)
Air Waybill• Actual “No. of pieces” and “Packing unit” declared on AWB were
different from the declaration during cargo acceptance
At cargo acceptance
Actual AWB declare
13 PLTs
DGR 8.2.2 Mixed ShipmentDGR Reference:8.2.2: An Air Waybill containing both dangerous goods and non-dangerous goods must indicate in the “Handling Information” box of the Air Waybill the number of pieces of dangerous goods either before or after the statement “Dangerous Goods as per attached Shipper’s Declaration” or “Dangerous Goods as per attached DGD”.
DGD• Cargo weight on DGD not matched
Wrong Calculation
DGR Reference:8.0.2.1b: The shipper should ensure that the information on the form is accurate, easy to identify, legible and durable.
• Same shipper with different signature for the same shipment.
DGD
1st Submission
2nd Submission
DGR Reference:8.0.2.1c: The shipper should ensure that the form is properly signed when the shipment is presented to the operator for the shipment.
DGD • Improper shipping name or DG UN no. on DGD
PSN of UN 3480 in IATA DGR: “Lithium ion batteries”PSN of UN 3481 in IATA DGR:“Lithium ion batteries contained in equipment”
IATA DGR (58th Edition) 8.0.2.1b: The shipper should ensure that the information on the form is accurate, easy to identify, legible and durable.
DGD • Incorrect packing format on DGD
Incorrect format
According to IATA DGR Reference PI 965, outer packaging of UN3480 not included **ctn**
Summary of common issue –Cargo
Main CheckingItems
Missing Incorrect Damage Problems
1 Cargo Labels X X - Hazard warning labels in wrong size
- Missing special handling labels
2 Cargo Marks X X - Incorrect content
3 Cargo Package X X - Cargo Damage- Soft packing for ELI / RLI
cargo
Summary of common issue -Documents
Main CheckingItems
Missing Incorrect Mis-match Problems
1 HandlingStatement
X X - Missing handling statement forSection IB cargo
2 Cargo Nature X - Incorrectly declaration on cargo nature
3 Packing Units & Weight
X X - Incorrect packing units declared- Shipment information mismatch
(AWB for acceptance vs final AWB)
4 Shipping name / DG UN no.
X - Wrong DG UN no. for cargo declared
- Incorrect of Shipping name
5 Packing format X - Incorrect packing format
6 Other X X - Spelling Mistakes- Typo
- Prepare full set of document in accordance with DGR
- Ensure the correctness of the information provided
- Pre-check and identify DG class and packing
- Properly label and mark cargo in accordance with DGR
- Acceptance of the document and cargo in comply with applicable handling procedure of IATA Dangerous Goods Regulation (DGR)
Shipper/ Agent CTO / GHA / Airline’s Office
Responsibility of Shipper/ Agent/ CTO