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DHL GLOBAL FORWARDING
Basel, March 2009
DHL SERVICES worldwideDHL SERVICES worldwide
EXPRESS EXEL SUPPLY CHAIN GLOBAL FORWARDINGFREIGHT
Air Freight &Ocean Freight Services
Contract Logistics & Industry Solutions
Europe-wideTransportation
Same Day, Time Definite, Day Definite
• Supply Chain • Air Freight• Flexible and • Same Day pp yManagement
• Warehousing
• Distribution
V l Add d
g• Ocean Freight• Industrial Projects• Customer Program
M t
customized road and Intermodal transportation network
y• StartDay Express• MidDay Express• Worldwide
Document Express• Wordwide Parcel • Value-Added
Services
• Logistics Outsourcing
Management (CPM)
• Customs House Brokerage
• Groupage
• Part load
• Full load shipments
• Wordwide Parcel Express
• Import Express• European
Community Express• Europack
DHL Express DHL Logistics (Switzerland) Ltd
• Lead Logistics Provider (LLP)
• Europack• Europlus
DHL Global Forwarding Switzerland | Basel | February 2009 Page
DHL Express DHL Logistics (Switzerland) Ltd.Switzerland Ltd.
2
DHL LOGISTICS GLOBAL SCALE & COVERAGEDHL LOGISTICS GLOBAL SCALE & COVERAGE
DHL Global Forwarding, DHL Exel Supply Chain and DHL Freight presence
• Operations in all continents
DHL Global Forwarding and DHL Exel Supply Chain presence
DHL Global Forwarding and DHL Freight presence
DHL Global Forwarding presence
• Operations in all continents
• Facilities in over 3000 locations
• Over 162,700 employees worldwide
• Annual Revenues 2006: € 22 7 billion
DHL Global Forwarding Switzerland | Basel | February 2009 Page 3
No presenceAnnual Revenues 2006: € 22.7 billion
DHL Growing Presence in China
Combined
DHL – Growing Presence in China
Joint Venture with SinotransEstablished in 1986
Established in 1998 Over 20 years of experience in China
Established in 1996
7,100 employees
Over 1,900 vehicles
4,100 employees 11,200 employees
>1,900 vehicles + access to strong domestic network
Strong relationship with suite of domestic transporters
Covering 401 cities with over 203 locations and 81 branches
network
Dedicated
Servicing >500 locationsOver 500,000 sq. meters of warehousing
Over 500 commercial flights
Over 100 locations (offices and warehouses)
Preferred status with Dedicated international air and sea network
Over 500 commercial flights and dedicated flights utilized per week
Preferred status with all major air carriers & ocean liners
Customs Handling Agents Li EDI links to customs
Customs Clearance C biliti
18.5 million shipments and 122 million kgs sent in 2007
Air Freight - 560,000 shipments, 255,000 MT; Ocean freight – 230,000 TEUs
Moving over 19 million shipments
License EDI links to customsCapabilities
DHL Global Forwarding Switzerland | Basel | February 2009 Page 4
GLOBAL CUSTOMERS SOLUTION (for selected 100 key global customers)
DGF China OverviewDGF China Overview
Coverage 34 locations in 31 cities*Harbin
Changchun
Offices 31 branch offices*
Establishment DDAO 1991, Exel 1984(Exel-Sinotrans JV since 1996)
Shenyang
Beijing
TianjinDalian
Urumqi
Yantai
Employees 2,578 FTE (Feb 2008)
Vehicles 121
Xian
Nanjing
Qingdao
H h
Suzhou
HefeiNingbo
Wuxi
Yantai
Shanghai
JinanLianyungangCHINA
Warehouse space 75,000 m2Chengdu Hangzhou
Xiamen
NingboWuhan
Kunming
FuzhouChangsha
Nanning
Guiyang
Chongqing Nanchang
ShenzhenGuangzhou DongguanZhongshan
Kunming
Existing branches
DHL Global Forwarding Switzerland | Basel | February 2009 Page 5
Existing branches
Planned branches
* Including DGF South China branches (by Oct08)
DGF China Overview
Competitive Advantage
DGF China Overview
Class A Licence
Full Range of Own Controlled Logistic Services
C t B kCustoms Brokerage
IATA / FIATA Agency
Customs Supervised Warehouse and Bonded Truck p
Container Freight Station (CFS) / Container Yard (CY)
Authorised to Issue Forwarder HB/L for Bank Negotiation
NVOCC Liabilities
Contract with Carriers for Rates & Space
Direct Control of All Operational AspectsDirect Control of All Operational Aspects
Direct Access to Updated Information from Authorities (Association/Customs/Government)
DHL Global Forwarding Switzerland | Basel | February 2009 Page 6
Issue Own Government Uniformed Invoice
DGF China Overview
Competitive Advantage
DGF China Overview
Freight Forwarding (Class A)
UPS FRITZExpeditorsEGL
Schenker/BAXPanalpinaK&NKWE
"MAERSK Logistics"
DHL Global ForwardingScope of Service
Freight Forwarding (Class A)
UPS FRITZExpeditorsEGL
Schenker/BAXPanalpinaK&NKWE
"MAERSK Logistics"
DHL Global ForwardingScope of Service
Domestic Air Freight Licence
Customs Brokerage
International Air Freight Licence
Domestic Air Freight Licence
Customs Brokerage
International Air Freight Licence
Container Freight Station Operation
NVOCC
Domestic Air Freight Licence
Container Freight Station Operation
NVOCC
Domestic Air Freight Licence
Free Trade Zone Warehousing &
Bonded Trucking
Trucking
Free Trade Zone Warehousing &
Bonded Trucking
Trucking
Domestic Warehousing & Distribution
Free Trade Zone Trading
Free Trade Zone Warehousing & Distribution
Domestic Warehousing & Distribution
Free Trade Zone Trading
Free Trade Zone Warehousing & Distribution
DHL Global Forwarding Switzerland | Basel | February 2009 Page 7
Trading (Import/Export)
g
Trading (Import/Export)
g
Air FreightAir Freight
Services Offered:
Regular Consolidation to/from Major Airports Worldwide
Warehousing: General Cargo / Over-sized / Temperature & Humidity Control
g j p
Export/Import Customs Clearance
Bonded Trucking to Major Cities
Hand-Carry Service on Request
Bonded Trucking to Major Cities
ULD Loading / Unloading
Combined Transport
ULD Loading / Unloading
Cargo Insurance
Charter Services
DHL Global Forwarding Switzerland | Basel | February 2009 Page 8
Door to Door Service
Ocean Freight
Services Offered:
Ocean Freight
NVOCC Liabilities
Door to Door – ServiceDoor to Door Service
FCL/LCL Worldwide Service
Combined Transportp
Regular Consolidation to/from Major Ports Worldwide
Customs Clearance and Bonded Trucking to Major Cities
Value Added Services incl. Pick/Pack, Sorting, Labeling and Build Pallet
Dangerous Goods Handling
Warehousing
GOH
DHL Global Forwarding Switzerland | Basel | February 2009 Page 9
Domestic Air Freight
Network
Domestic Air Freight
Coverage Harbin
40 major commercial cities (as of Jan. 2007)
Warehouse and office spaceShenyangBeijing Dalian
Urumqi
Changchun
18,175 sqm
Distribution51 Truck Fleet
TianjinDalian
Qingdao
Xian Nanjing
JinanZhenzhou
Domestic vision for 2011Over 70 commercial cities11% market share
Chongqing
Shanghai
NingboChengdu
Xian Nanjing
HangzhouWuhanHefei
Changsha FuzhouWenzhou
93% network coverage
GuangzhouShenzhen
Chongqing
Kunming
Xiamen
Nanning
Guiyang
Changsha Fuzhou
Guilin
DHL Global Forwarding Switzerland | Basel | February 2009 Page 10
Haikoug
Incoterms 2000 ICCIncoterms 2000 – ICC
DHL Global Forwarding Switzerland | Basel | February 2009 Page 11
Air Freight Information worldwideAir Freight Information worldwide
Facts & FiguresFacts & Figures
• Over 6,500 operational Air Freight experts worldwidep
• Over 600 Air Freight offices and terminals
• Airline net turnover 1.7 billion Euro (worldwide)
Tons handled in 2007(in million tons/worldwide)
Import Export Total
2 49 1 92 4 4
DHL Global Forwarding Switzerland | Basel | February 2009 Page 12
2.49 1.92 4.4
Ocean Freight Information worldwideOcean Freight Information worldwide
• Over 3 300 Ocean Freight experts• Over 3,300 Ocean Freight experts worldwide
• Over 330 Terminals
• 2007 annual volumes over 2.7 million TEUs*
O 2 illi bi t LCL**• Over 2 million cubic meter LCL** (general cargo) p.a.
• Over 2.2 million shipments p.a.p p
• Over 35,000 weekly port connections for general cargo worldwideworldwide
* 1 TEU = “Twenty Feet Equivalent Unit” = standardized container of 20 foot length (ca. 6m)
DHL Global Forwarding Switzerland | Basel | February 2009 Page 13
** LCL= Less than Container Load
Industrial Projects Information worldwideIndustrial Projects Information worldwide
• Global availability• Regional competence centres• Service quality• Full transparency with our tracking and
tracing systemtracing system• All-around service from a single source• Flexibility• Know-how in handling of heavy lifts, out-
of-gauge cargo, time-critical and high-value material
• Combination with all modes of transport (e.g. full charter, conventional shipments, heavy lifts)
DHL Global Forwarding Switzerland | Basel | February 2009 Page 14
p y )
Lead Logistics Services worldwide – Your benefitsLead Logistics Services worldwide – Your benefits
DHL value-added logistics managementg g• Transparency• Maximum control throughout the
whole transactionwhole transaction• Transparency with electronic
monitoring and reports• Customer-specific process
management and implementation• Cost saving potentialCost saving potential• We optimize transport costs• We optimize transport journeys• Reduction of your stocks
Thanks to a our path breaking Control Tower concept, we are able to offer comprehensive
l dd d l ti t t
DHL Global Forwarding Switzerland | Basel | February 2009 Page 15
value-added solutions to our customers.
Act local think global –Locations DHL Global For arding S it erlandLocations DHL Global Forwarding Switzerland
TägerwilenMarco KehrliHead Marketing & Sales
Basel
St Gallen
äge e
Zurich-Glattbrugg
Head Marketing & SalesDHL Global Forwarding
DHL Logistics (Switzerland) LtdManagement Switzerland St. Jakobsstrasse 222Postfach 2647
Biel
Bern
Buchs
Postfach 26474002 Basel Switzerland
direct phone +41 61 315 91 34fax +41 61 315 91 40
bil 41 79 447 36 76mobile +41 79 447 36 76
Geneva
Balerna
DHL Global Forwarding Switzerland | Basel | February 2009 Page 16
THANK YOU FOR YOUR ATTENTION
DHL Global Forwarding Switzerland | Basel | February 2009 Page 17
