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DigitalDisruption:AreYouPlayingtoWinorPlayingNottoLose?
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2Copyright © 2015 Accenture All rights reserved.
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InternetofMe
OutcomeEconomy
Platform(R)evolution
IntelligentEnterprise
WorkforceReimagined
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The5Trends:
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TheInternetofMe:Ourworld,personalized.
Aseverydayobjectsandexperiencesbecomedigitized,newfrontiersofindividualizationarecreated,butsustainable,profitablegrowthcomesfromunderstandingDigitalIntensityatscale.
TheInternetofMe:Ourworld,personalized.
#customervision
www.accenture.com/customervision2015
OnesourceexpectscombinedonlineandWeb-influencedretailsalestoreach$1.8trillionby2017.
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OutcomeEconomy:Thenewcompetitivelandscapeisnow…monetizingdistinctcustomerexperiences.
Gettingaheadintheneweconomyisaboutcultivatingevergreencustomerrelationshipsthatdeliversuperiorcommercialresults.Fortruedisruptors,it’snolongerjustaboutsellingsolutions.It’saboutdeliveringmeasurableresults.
OutcomeEconomy:Thenewcompetitivelandscapeisnow…monetizingdistinctcustomerexperiences.
#customervision
www.accenture.com/customervision2015
ofenterprisesseeintelligenthardwareleadingtoashiftfromsellingproductsorservicestosellingoutcomes.
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87%
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Platform(R)evolution:Definingecosystems,redefiningindustries.
7Copyright © 2015 Accenture All rights reserved.
Enterprisesarecarvingoutnewplayingfieldsthankstorapidadvancesincloudandmobilitytechnology.Platform-basedecosystemsarethenewplaneofcompetition.
Platform(R)evolution:Definingecosystems,redefiningindustries.
#customervision
www.accenture.com/customervision2015
saythenextgenerationofplatformswillbeledbyindustryplayersandleaders,nottechleaders.
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75%
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IntelligentEnterprise:FromtheInternetofThings(IoT)totheInternetofEvery…Things.Copyright © 2015 Accenture All rights reserved. 9
CapitalizingontheInternetofThingsisn’tforeveryone.Forthosethatwilldisrupttheirindustries,it’sanall-encompassingeffortthatidentifieswhereyoucandothings‘differently’towin.
IntelligentEnterprise:FromtheInternetofThings(IoT)totheInternetofEvery…Things.
#customervision
www.accenture.com/customervision2015
Manufacturersusingnewsoftwarecapabilitiestoimproveoperationalefficiencythroughpredictivemaintenanceareachievingsavingsonscheduledrepairs(12%), reducedmaintenancecosts(nearly30%)andfewerbreakdowns(almost70%).
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Collaborationattheintersectionofhumansandmachines.
11Copyright © 2015 Accenture All rights reserved.
WorkforceReimagined:
Asthedigitalrevolutiongainsmomentum,humansandmachinesmustdomoretogether.Successfulbusinesseswillembracebothascriticalteammembersand‘expand’theworkforce.
WorkforceReimagined:Collaborationattheintersectionofhumansandmachines.
#customervision
www.accenture.com/customervision2015
agreethatsuccessfulbusinesseswillmanageemployeesalongsideintelligentmachines,ensuringcollaborationbetweenthetwo.
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78%
www.accenture.com/customervision2015#customervision
