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Digital transformation in Healthcare: Disruption or innovation?

Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

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Page 1: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

Digital transformation in Healthcare:

Disruption or innovation?

Page 2: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

2 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Marc YVON

Human Centric Innovation Center Director Master Inventor

Member of the IBM Academy of Technology

@MarcYvonIBM

Page 3: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

3 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Credit to PureReinvention

Page 4: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

4 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Chronic diseases

represent significant

avoidable expense

$47 Trillionin estimated cumulative global economic impact due to chronic disease¹

75%+Percentage of patients expected to use digital health services in the future³

New technologies are

changing how individuals

engage and interact

50%of traditional Medicare payments tied to quality or value through alternative payment models by the end of 2018²

Payment is shifting

to reward value

and quality

• Where and how care is delivered

• How care is financed

• The role of the individual

----are all changing.

The healthcare industry is changing dramatically—creating more complexity and uncertainty, yet great opportunity

SOURCES: 1) http://www3.weforum.org/docs/WEF_Harvard_HE_GlobalEconomicBurdenNonCommunicableDiseases_2011.pdf; 2) January 26, 2015 HHS press release: Better, Smarter, Healthier;

3) http://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/healthcares-digital-future

Page 5: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

5 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

20202010200019901980

Digitalization Integration Cognitive

Page 6: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

6 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Augmented Intelligence / Cognitive in Health: Over a Decade in Development

2005 2010 2012 2014 20152008 2011 20162014

Cognitive test

case results

in creation of

Watson

IBM enables an

“evidence-based

Healthcare

eco-system”Memorial Sloan

Kettering Cancer

Center

Cleveland Clinic

Mayo Clinic

7,000 employees

10,000+ clients & partners

Page 7: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

7 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Global Shifts Drive Momentum: innovation drivers

Dynamic

Delivery

50%Expected alternative payments

from Centers of Medicare &

Medicaid by 20184

75%+of patients expected to use

digital health services5

60-90KExpected shortage of

physicians by 20256

$47 trillionEstimated global economic

impact of chronic disease by

20307

100’sNumber of decisions a

person with Type 1 Diabetes

makes a day9

$3 trillion Estimated U.S. healthcare

spending8

150+ exabytesof healthcare

data today1

Over 230Kactive clinical trials2

80% of healthcare data coming from

unstructured sources3

< 10%drugs currently in development

that make it to market12

$2BAverage costs to develop a new

pharma drug11

1 in 10clinical Trials in cancer

are shut down from lack of

participation10

Data

Explosion

Efficient, Effective

R&D

Value vs

Volume

Sources: 1: NCBI. Big data analytics in healthcare: promise and potential https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4341817/ 2: ClincalTrials.gov https://clinicaltrials.gov/ 3: NIH https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4127205/ 4:CMS https://innovation.cms.gov/initiatives/Health-Care-Payment-Learning-and-Action-Network/ 5: McKinsey Healthcare’s Digital Future July 2014 http://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/healthcares-digital-future 6: AAMC Report The Complexities of Physician Supply and Demand: Projections from 2014 to 2025 https://www.aamc.org/download/458082/data/2016_complexities_of_supply_and_demand_projections.pdf 7: WEF Global Economic Burden Non-Communicable Diseases http://www3.weforum.org/docs/WEF_Harvard_HE_GlobalEconomicBurdenNonCommunicableDiseases_2011.pdf 8: CMS, Team analysis https://www.cms.gov/research-statistics-data-and-systems/statistics-trends-and-reports/nationalhealthexpenddata/downloads/highlights.pdf 9: OpenAps.org https://openaps.org/2015/02/04/introducing-the-openaps-project/ 10: Bio- Clinical Development Success Rates 2006-2015 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4843106/ 11:Bipartisan Policy Center https://cdn.bipartisanpolicy.org/wp-content/uploads/2016/06/BPC-Health-Innovation-Safe-Effective-Cures.pdf 12: Bio- Clinical Development Success Rates 2006-2015 https://www.bio.org/sites/default/files/Clinical%20Development%20Success%20Rates%202006-2015%20-%20BIO,%20Biomedtracker,%20Amplion%202016.pdf

Page 8: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

8 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Page 9: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

9 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Innovation Differentiated Components

Cloud Content Cognitive

Computing

Collaboration

Page 10: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

10 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

We are on a complex journey

Risk Capable

Fee-for-service peak

– Reduced ER visits

– Reduced re-admissions

– Reduced admissions

– Reduced specialty visits

Value-based care peak

– Care coordination/Patient engagement

– Electronic Medical Record/Central Data Repository

– Grow marketshare

– Improve margin

– Patient Care Medical Home/Primary Care Physician

engagement

Declining

Reimbursements

Revenue

control

Page 11: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

11 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

2016 2030

7:1 4:1The ratio of availablecaregivers between 45 and 64 to care for people of 80+ old

Due to demographicshifts this ratio drops dramatically triggeringa need for new approaches to care giving includingproactive services and prevention-driven self-care tools

Page 12: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

12 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Engage Consumers

- Patient engagement and education

- Employee engagement

- Workforce health management

- Patient/Member outreach

- Price transparency

- Optimize care utilization

Engage in new ways with individuals, care teams and across your enterprise

Page 13: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

13 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Disruption for Patient: Personalization Care

Page 14: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

14 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Cognitive / Artificial Intelligence is Key for Disruption

Understand

Watson can

read and understand

documents and data–

both structured and

unstructured –

at a massive scale.

Reason

Watson searches and

analyzes data,

returning evidence-

based options.

Learn

Decisions made by

leading experts feed the

engine. Watson learns

and improves over time.

Cognitive

Page 15: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

15 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Use cases

Page 16: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

16 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

1. Visual Care

People with impairments or bedridden are not able to move from one side to another in their bed because of lack of energy, paralysis or pain.

When at hospital or homecare, nurses have to change the patient body position so that they don’t get more pain (with skin lesions for example).

Problem statement

Page 17: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

17 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

1. Visual Care

Objective

Regularly check if the person has been moved/changed his body position within the contractual agreed time between the institutions and their patients.

To do so we used a thermal camera and IBM Visual Recognition (IBM Watson service)

Page 18: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

18 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

1. Visual Care

Proposed solution Learning (prerequisite)

• Use thermal camera to get body energy in the bed• Feed a dedicated machine learning with pictures

Multi-class classifications: Left, Front and Right

Position change detection • Take pictures at defined time intervals (tbd)• Confront to machine learning and get position • Decide if position changed (from last position change)

Analytics • Real time: alerts on watch/dashboard : if interval

between actual time and previous time exceeds criteria (tbd)

• Historical: reporting per patient or per caregiver or …

Page 19: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

19 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

1. Visual Care

Solution benefits• Patient is not ”forgotten” and is eased

from any body position pain

• Real time alerts on watch/dashboard: if interval between actual time and previous time exceeds criteria (tbd)

• Historical: reporting per patient or per caregiver or …

Page 20: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

20 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

2. Neurological Care / IoT - Dialogue

Objectives / Problem Statement

• Find a solution that enable people with psychomotor functioning impairment (injury, dementia, etc…) to participate more fully in their lives.

• Provide customized support that match abilities and help to learn and complete movements or activities of daily living

Page 21: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

21 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Proposed solution

Leverage Watson Technology and statistical model to:

• Interpret movement from connected object (ball)

• Get factual evolution data

• Adapt interactions and dialogs

• Learn new movements

2. Neurological Care / IoT - Dialogue

Page 22: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

22 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Solution benefits• Child with autistic syndrome is doing

actions within a “game” and not as a consequence of an adult order

• The tool as a ball is seen like a toy but it helps not only the child but also parents and therapists

• Watson technology helps therapists to better understand if the child is doing well what the ball asks him

2. Neurological Care / IoT - Dialogue

Page 23: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

23 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

3. Rehabilitation / IoT

Objectives / Problem Statement

• Practitioners are Lumbar Belt prescribers. At the same time they also ask for physiotherapy or other physical alternatives.

• Lumbar belt are free for patients.

• Objective is to encourage doctors to prescribe lumbar belts.

Page 24: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

24 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

3. Rehabilitation / IoT

Proposed solution

In order to reach this aim customer wants physiotherapist and medical personnel to be actors in prescribing exercises to their patients in a declarative or monitored way.

Page 25: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

25 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

3. Rehabilitation / IoT

Solution benefits

• Patient can exercise and know that their physiotherapist is aware of their progress

• Physiotherapists may check and monitor improvement or failure thus be more involved into patient care

Page 26: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

26 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

4. Cognitive Care / Dialogue

Objectives

• Let hospital, retirement home or nursing home teamcreate their own cognitive application dialoging with their patients.

• Provide them a flexible solution which takes connected objects, video and voice interaction into account.

• Record evolution of patient behavior

Page 27: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

27 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

4. Cognitive Care / Dialogue

Proposed solution• An intuitive interface for health teams to

create/update dialog structures dedicated to patient application

• Hide technology behind, with simple buttons to upload models into Watson Conversation, to connect IOT and record videos

• A simple application dialoging with the patient according to the administrator conversational model and using Watson APIs (speech to text, text to speech, conversation, IOT foundation)

Page 28: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

28 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

4. Cognitive care / Dialogue

Solution benefits• Healthcare personnel manages application

for their patient

• Application are dedicated to personalized patient difficulties

• Patients could be monitored remotely

• Patients’ difficulties can be compared personally or within a group of patients

Page 29: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

29 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

5. CaféWell / Health reward program

Challenges

• How to keep on with good resolutions?

• People want to feel well: how technology can help them?

• And if they could be rewarded for doing well …

Page 30: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

30 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

5. CaféWell / Health reward program

Solution

• Learn who you are, make recommendations

• Easy to use on multi-devices application

• Within a private, secure environment

• Powered by IBM Watson

Page 31: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

31 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

5. CaféWell / Health reward program

Solution benefits

• Help people taking care of their health

• Keep track of person’s progress

• Give a reward when actions performed on: food, exercises, …

Page 32: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

32 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

BALANCE NUTRITION

HYGIENE

MEMORYFEELINGS

SOCIAL

Knowledge & insights for dependent people over a life time

Explosion of connected objects wearables or multiple connected devices allow measuring & monitoring criteria of dependent people.

Aging / Evolutive Autonomy

Page 33: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

33 © Copyright IBM Corporation 2017

Human Centric Innovation Center | Europe

Credit to PureReinvention

Page 34: Digital transformation in Healthcare: Disruption or ... 2017/Yvon_Digital... · Global Shifts Drive Momentum: innovation drivers Dynamic Delivery 50% Expected alternative payments

hvala | merci | thank you | gracias | danke | grazie