E Governance in Gujrat

8/9/2019 E Governance in Gujrat

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Barkman

Roma Clarence

Sinu Thomas

Swarnim Sinha

Vivek Sriwastava

Yogendra Kumar


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To keep pace with the surrounding change,Govt. will need mechanism to respond tothese changes.

E is only a prefix, the core issue isGovernance.

The process of e-governance is just notabout digitalizing govt. information. It isabout bringing change in the stakeholders in

their processes.


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` governance is the exercise of economic,

political and administrative authority to manage a

countrys affairs.

` It is the art of public leadership.` Governance refers to the relationship between

civil society and the state, between those who rule

and those who are ruled and the government and

the governed.


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` Interaction between Govt. and citizens and Govt.

and business, and

` Internal Govt. operations to simplify and improve

democratic, govt and business aspects of the

governance.


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` To provide citizen access to information and

knowledge about political processes, services and

choices available

` To make possible the transition from passiveinformation access to active citizens participation

by

informing the citizens

Representing the citizens Encouraging the citizens to vote

Consulting the citizens

Involving the citizens


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` Gujarat started a little late the efforts to bring the

benefits of ICT in Governance.

` Gujarat first conceived a long term scenario for the

delivery of services and information to the citizens.` Gujarat laid more stress on networking than

computing power and application software.


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` Key areas were identified and were computerized,

this improved the delivery systems for the citizens.

` Created greater convenience for the citizens

through efficient interface which took the form ofcomputerized-supported counters like kiosks.

` For proper E-Governance all departments were

asked to prepare their IT action plan, with one

year focus and a five year perspective.


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` Rigorous training were given on computer devices

and related hardware for overcome of fear of new

technology.

` For maximum productivity , simplification ofprocedures and large scale delegation of power

was done.

` The implementation process started with the

electronic linking of all Government departments.


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Gujarat State Wide Area Network (GSWAN)

City Civic Centre-Ahmedabad Municipal

Corporation

Mahiti shakti- Citizen Service PortalTele Fariad (public Grievance Redressal)

Employment and Training


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Gswan interconnected all administration nodes at

the capital city of Gandhinagar, districts and

talukas.

The network also include the VSAT system atcentral control station (SC), enabling coverage of

remote locations in the state which are not a part

of designed network.

The network topology was conceived as three tierstructure and design.

It was an innovative example of using and

converging technologies for E-Governance.


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` The following facilities were provided by AMC to

the citizens-:

` Property tax;

` Vehicle tax;` Building plan;

` Birth application;

` Death application;

` License to shops.


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` These centers are being used for the payment of

utility bills.

` Opinion Poll on important issues pertaining to the

public.` Chat with ministers and Senior Officers of the

district.

` Lok-Upyogi Mahiti is a very important feature

which provides useful information for citizensbased on experience, case studies and

documentation of NGOs and other agencies.


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` This service is also called as Chief Minister Call

Centre for public grievances through

telecommunication.

` The process followed was-:` A uniform number ( ) for CMs Grievance Call

Centre was given;

` Citizen were able to deposit the complaint from

anywhere in the state by making a local call;` Complaint reached the CMs office the same day it

was processed.


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` For this a website named www.talimroigar.org was

dedicated, providing information for the

Jobseekers of Gujarat and also the Prospective

Employers.

` It was a highly useful and user friendly site

through which any jobseeker can register himself.

` The following are clickable links wher further

details can be accessed-:

` List of employment exchanges

` Check Registration Status


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` Apply For a new registration at excahange

` Rojgar Samachar

` Career and Vocational Guidance

` Information of notified vacancies` Search employee from exchange data

` Submit EMI returns

` Craftsman training scheme (CTS).


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Government Governance

It is an Institutional

Superstructure used to

translate politics into

policies and legislations

Is an outcome of

interaction of Govt.,

public service and citizen

throughout the political

process, policy

development, prog design

and service delievery.

Govt. are specialized

institutions that contribute to

governance. It seeks

citizens support but also

need active cooperation

from public servants.

It is the outcome of politics,

policies and programme


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Government Governance

Superstructure Functionality

Decisions Processes

Rules Goals

Implementation Coordination

Roles Performance

Outputs Outcomes


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` What are the characteristics of Government

Programme?

` ICT in public delivery of Govt services.

` Education, Health and Rural Development.` But ICT in Govt. sector demands vision, skills at

higher authority level and cooperation from all.


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` Shivaji Chatterjee, senior director, sales andmarketing, Hughes Escorts Communicationssays, "IT has a vital role to play in alltransactions that the government

undertakes. It helps the government cutred-tapism, avoid corruption, and reachcitizens directly."


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a situation where interaction with the Government

can be through one counter, 24 hrs a dayseven

days a week, without waiting in ueues at

government offices!

It is possible if the Governments are willing to use

electronic means such as internet.


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E- Government E-Governance

Electronic Service

Delivery

Electronic Consultation

Electronic Workflow Electronic Controllership

Electronic voting Electronic Engagements

Electronic Productivity Network societal

guidance


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Citizens

BusinessNGOs

Civil Society

CentralGovt

State Govt

Local Govt


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` To provide citizens access to information and

knowledge about the political processes, services

and choice available

` To make possible the transition from passiveinformation access to active citizens participation

by;

Informing the citizens


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Representing the citizens

Encouraging the citizens to vote

Consulting the citizen

Involving the citizen.` To make system more efficient, more effective,

and improve govt. processes.


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Novartis Foundation for Sustainable Development

Three distinct dimensions of Governance

. The form of political regime

2. The Process by which the authority is exercisedin the management of a countrys economic and

social resources; and

3. The capacity of governments to design,

formulate and implement policies and dischargefunctions.


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` such initiatives will help citizens learn about thevarious policies, processes and help-lines that thegovernment offers.

` With the help of IT, the government can process

citizen to government transactions such as thefiling of tax returns, death and birth registration,land records, etc.


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` Government

` Bureaucrats

` Public

` Policy Makers` Business

` Civil Society / NGOs

` Employees

` Contractors


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` To make system more efficient, more effective,and improve government processes.

In the nutshell

External Strategic Objectives : to fulfill peoples

need and expectation on front office side, bysimplifying their interactions with various online

services

Internal Strategic Objectives: To facilitate a speedy,

transparent, accountable, efficient and effectiveprocess for performing govt adm activities. Result:

Significant cost saving.


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Strategic Challenges

` Customized systems as no two govts can work

alike.

` Cooperation among various govts` Govt employees may fid it difficult to work under

changed systems

` Wider mindset


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` "Technology has become the driving forceof change in the modern world. It hasaltered our economic structures and the

ways we communicate. Technology - evenin small amounts - is helping communitiesovercome convention and tradition to takeleaps forward"


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the gap between those people with effective access todigital and information technology and those without. Itincludes the imbalances in physical access totechnology as well as the imbalances in resources andskills needed to effectively participate as a . In otherwords, its the une ual access by some members of thesociety to ICT, and the une ual ac uisition of relatedskills. The digital divide exists between groups of various genders, incomes, races and locations.[ ] The

term global digital divide refers to differences intechnology access between countries.

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E Governance in Gujrat