The Evolution of HR Shared Services. Harnessing the Power of Disruptive Technologies to Streamline the Customer Experience & Achieve World-Class Performance in HR Shared Services What to Expect in 2014

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REGISTER NOW www.HRSSOutsourcing.com | 1-800-882-8684 | enquiry@iqpc.com

Media Partners: Sponsors:

May 19-21, 2014 • Chicago, IL

Diaa Mohamed Vice President - Global HR Services Hewlett-Packard

Karla Younger Vice President, HR Services & HRISCoca-Cola Refreshments

Beth SusmanVice President, HR Professional Service Centers Quintiles

Gayle Mateer Sr. Director - HR Delivery SolutionseBay Inc

The Latest and Most Comprehensive HR Shared

Services Insights:

3 Interactive Workshops demonstrate the

“know-how” skills and expertise you need

to transform your HR services from a nice-

to-have to a must have

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✔

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Our customizable dual track program provides double the learning opportunities whether you are in the early stages of planning or working in a “mature” HRSSO

More interactive and discussion based sessions, such as our new “Tweet Your Question” Speaker Q&A, ensure your educational experience meets your unique needs

Expand your professional network and get introduced to top industry practitioners during our 5+ hours of structured networking opportunities

Earn HRCI Credits!

2 Knowledge

Sharing Sessions allow you to strategize

alongside industry experts and like-minded peers on

building a business case for IT investments

or optimizing HRSS

Panel Discussions

where you’ll have the opportunity to hear candid, real-world

perspectives related to your top-of-the-

mind HRSS questions

22+ Practitioner Case

Study Presentations reveal how your peers

are effectively reinventing the HRSS delivery model to further boost savings

and maximize strategic impact

Dear Colleague,

The 15th HR Shared Services & Outsourcing Summit is the industry most trusted resource for peer-to-peer learning for one simple reason: we listen to you. After months of extensive market research with past attendees and conversations with our Advisory Board, we’ve developed our most comprehensive and actionable program yet. Whether you have only just begun your HR transformation or are currently working to optimize an existing HR shared services delivery model, our think-tank like environment offers an in-depth and highly customizable educational experience that’s guaranteed to meet your needs.

Taking place this May 19-21 in Chicago, attend the 15th HR Shared Services & Outsourcing Summit to fi nd out how your peers are moving into the next generation of HR shared services by:

• Leveraging leading-edge technology, such as mobile solutions, to drive customer satisfaction and enhance the user experience

• Expanding the scope of HRSS to drive consistency, accuracy and accountability of knowledge based services

• Embracing advanced analytics to enhance decision making and develop more evidence-based HR strategies

• Ensuring HRSS initiatives are designed to support future growth

We are delighted to bring you the top thought leaders in this fi eld to provide you with the skills and insights needed to accelerate Your HR shared services journey.

We look forward to seeing you in May!

Elizabeth MixsonContent Director

• Pamela Cotton, VP of HR Shared Services, Saks 5th Avenue

• Brandon Bayles, Director, HR Operations, Halliburton

• Imtiaz Shaikh, VP HR shared services, Hitachi Data Systems

• Kathleen Reagan, Director, HRSS, Iron Mountain

• Linda Higgins, VP Organization and Human Resources, Lafarge

• Gayle Mateer, Senior Director HR Delivery Solutions, eBay

• Amy O’donnell, Director, HR n Service Center, Dignity Health

• Don Potter, VP, HR Operations and Global Shared Services, EMC

Heads, Vice Presidents, Directors, and Managers responsible for:

AboutThe Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals, with over 65,000 members globally. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and SSO practitioners connect with others all over the world, face to face and online. It provides Complimentary access to exclusive interviews, industry reports, survey results, webinars and whitepapers and more. To join for free, visit www.ssonetwork.com.

Sponsorships and exhibits are excellent opportunities for your company to showcase its products and services to high level, targeted decision makers attending the HR Shared Services & Outsourcing Summit. For more information on sponsoring or exhibiting please contact Chris Ritchie at 1-212-885-2799 or spex@iqpc.com.

HR Shared Services

HR Technology

HR OperationsHR Transformation

HR MetricsHR Service Delivery

Who You’ll Meet:

Sponsorship and Exhibition Opportunities

A Special Thanks To Our Advisory Board:HRCI Credits This Program has been approved for recert-ifi cation credit hours through the Human Resource Certifi cation Institute (HRCI). For more information visit: www.hrci.org

REGISTER NOW www.HRSSOutsourcing.com | 1-800-882-8684 | enquiry@iqpc.com 2

• Mia Isnardi-Shook, Sr. Director, Human Resources, Hitachi Data Systems

• Ginny Sutton, Senior Vice President, Global Total Rewards, HRIS & HR Shared Services, Newell Rubbermaid

• Matthew Burns, Director Global Strategic Initiatives and Operations, Lockheed Martin Corporation

• Laureen Strohl, Director, Compensation & Retirement Plans, Lafarge

• Karla Younger, Vice President - HR Services & HRIS , Coca-Cola Enterprises

• David Halleck, VP Compensation, Benefi ts and HR Shared Services, Offi ceMax