14
Edelweiss Perazzolo Address: PO Box 752268; Gardenview; 2047; South Africa Telephone: +27 83 365 1664 (mobile) +27 11 640 8148 (landline) Email: [email protected] Profile I am a dedicated, selfmotivated, organized and methodical individual with a proven track record. I have excellent interpersonal skills both with colleagues and clients. I am a mature team worker and am keen and very willing to learn and develop new skills, but I also enjoy working on my own as I like to set myself goals which I achieve. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive, able to work well under pressure and adhere to strict deadlines. Objective Due to relocating to the UK, I am looking to secure a challenging and rewarding position, where my skills, knowledge and expertise gained throughout my work experience and which can be transferred across and utilised to best effect for the benefit of your organisation, can be used. Key Competencies Organisational Awareness Results Orientation Integrity Customer/Client Service Orientation Initiative Process and Project Management Communication Consistency and Adaptability Interpersonal Understanding SelfManagement Career Summary Company: Smollan Group SA Job Title: Executive Legal Assistant / Group Legal Officer Dates: March 2006 2015 2015 present Duties, Roles and Responsibilities Contract Drafting: Maintaining and updating Group contractual precedents and masters Obtaining and compiling all necessary contractual components Drafting, amending and finalising contracts Drafting and finalising legal correspondence Provide stakeholders with feedback on working contracts Research: Liaising with internal and external stakeholders and researching relevant information required on identified issues Project planning and appropriate communication to ensure deadlines are met Administration: Administrating all legal matters on the legal system Follow up on current matters and report to stakeholders for Exco reports Ensure complete finalisation of legal matters are met Teamwork and Selfmanagement: Developing own skills and knowledge Actively and consistently maintain high standards of professionalism in all aspects of presentation and delivery Managing competing demands; planning and prioritising Providing input and support as well as anticipating and managing changing requirements

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Page 1: Edelweiss Perazzolo_CV_Ref_ValuesSurvey

Edelweiss Perazzolo Address: PO Box 752268; Gardenview; 2047; South Africa 

Telephone: +27 83 365 1664 (mobile)    +27 11 640 8148 (landline) Email: [email protected] 

Profile 

I am a dedicated, self‐motivated, organized and methodical individual with a proven track record. I have excellent interpersonal skills both with colleagues and clients.  I am a mature team worker and am keen and very willing to learn and develop new skills, but I also enjoy working on my own as I like to set myself goals which  I achieve.    I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive, able to work well under pressure and adhere to strict deadlines. 

Objective 

Due  to  relocating  to  the UK,  I am  looking  to secure a challenging and  rewarding position, where my skills, knowledge and expertise  gained  throughout my work  experience  and which  can  be  transferred  across  and  utilised  to  best  effect  for  the benefit of your organisation, can be used. 

Key Competencies 

Organisational Awareness  Results Orientation Integrity  Customer/Client Service Orientation  Initiative  Process and Project Management 

Communication Consistency and Adaptability  Interpersonal Understanding  Self‐Management 

Career Summary 

Company:    Smollan Group SA       Job Title:     Executive Legal Assistant  /  Group Legal OfficerDates:    March 2006 ‐ 2015 2015 ‐ present Duties, Roles and Responsibilities  Contract Drafting:  Maintaining and updating Group contractual precedents and masters 

Obtaining and compiling all necessary contractual components Drafting, amending and finalising contracts Drafting and finalising legal correspondence Provide stakeholders with feedback on working contracts 

 Research:  Liaising with  internal  and  external  stakeholders  and  researching  relevant  information  required  on 

identified issues   Project planning and appropriate communication to ensure deadlines are met  Administration:    Administrating all legal matters on the legal system 

  Follow up on current matters and report to stakeholders for Exco reports   Ensure complete finalisation of legal matters are met 

 Teamwork and Self‐management:  Developing own skills and knowledge 

Actively and consistently maintain high standards of professionalism in all aspects of presentation and delivery Managing competing demands; planning and prioritising Providing input and support as well as anticipating and managing changing requirements 

  

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Job Title:     Executive Assistant to CEO   Dates:    2003 – March 2006    Duties, Roles and Responsibilities  My role as Executive Assistant included all aspects of a PA position including: Compiling of own correspondence both with internal clients as well as external clients/stakeholders Extensive local and international travel Minute taking at Exco meetings Annual Awards Functions – which was held around the company and required a great deal of co‐ordination, organisation and complexity.  

Relevant Previous Experience     I worked for Deloitte & Touche for 4 years in the role of Executive Sectary to the Partner‐in‐Charge with staff reporting to me.  I assisted with all aspects of secondees coming to South Africa ie. Work permits; contracts; training.  Other Experience Managing of 2 self‐owned restaurants for 3 years. 

Professional Development 

During my  tenure  at  Smollan,  I  attended  numerous  workshops  and  seminars  to  upskill  and  implement  the  knowledge obtained into the working environment. 

Educational Qualifications 

Matric (High School) – 1986 3 year Diploma – Executive Secretary ‐ 1989 TESOL ‐ UK Certification – (Teaching English to Students of Other Languages ‐ 2009 Advanced Microsoft Certification (various) Facilitator and Assessors course – 2007‐2008 Professional Office Management ‐ 2007 

Key I.T Skills 

 Microsoft Office 2010 and 2013  (Word; Excel; Powerpoint; Sharepoint); POS; AS400 

Other Details 

Languages:  I am proficient in the English language; conversant in Italian and Afrikaans, basic understanding of Spanish.  

Interests/Activities:  Currently Chairperson of my complex/body corporate 

 

References are available on request 

 

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 Mobile:  +2781  529  1864  |  Office:  +2711  463  8981  |  Fax:  +2786  503  9349  |  Postnet  Suite  281  |  Private  Bag  X51  |  Bryanston  |  2021  

  June 2015 Reference: Edelweiss Perazzolo To whom it may concern I confirm that I have known Edelweiss Perazzolo for 21 years. I worked closely with her at Deloitte Touche Tohmatsu (“Deloitte”) from 1994 – 1998 in my capacity as Partner and remained in contact with her ever since. In addition to her responsibilities as Executive PA at Deloitte, Edelweiss was responsible for activities associated with office operations and supervised a small admin and support staff complement. Edelweiss has been employed at Smollen Group SA (Pty) Ltd since 2003. I am confident that Edelweiss’s skills and abilities would be a valuable asset to any organization and I recommend her for employment. Important characteristics which Edelweiss exhibits in a work environment are: - well organized - possessing excellent written and verbal communication skills - works productively without direct supervision. - good rapport with all her peers and superiors - confident and pro-active - delivers on time against milestones, and - is a team player

Please contact me should you require any further information.

Yours sincerely

Cormac McCreesh CA(SA)

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DKSH Smollan Field Marketing (Thailand) Limited 2535 Sukhumvit Road, Bangchak, Phrakhanong, Bangkok 10260, Thailand Phone +66 2790 8000, Fax +66 2332 6101, www.dksh.co.th

Date:  8 June 2015  Subject : Reference  ‐‐ Edelweiss Perazzolo  To whom it may concern,  I Alun Davies, Client Executive of the Smollan Holdings Group and currently based on secondment to Thailand hereby confirm that I have known and worked with Edelweiss for an approximate period of 10 years.  During  this  period,  Edelweiss  has  held  various  positions within  our Organisation with  her  current portfolio being Executive Legal Assistant  to  the Group’s Legal Advisor.   Prior  to  this, Edelweiss was Executive Assistant  to our Human Resources and and  Legal Director.   Over  the years,  I have  found Edelweiss  to be a  true professional, administering her  responsibilities  in accordance  to our Groups proud value system and delivering her tasks to the level where they exceeded all expectations.  She is structured, well organized and process driven.  Edelweiss has worked for many years where strict confidential information has had to be managed, she performed these sensitive functions with the highest regard and maintained the Groups integrity at all times.   She  is diligent, committed and  loyal and  is held  in  the highest esteem by both  internal and external stake holders.  She is mature yet has a friendly and polite disposition and is thus well respected.  Working from within the Senior Executive offices, she has been exposed to both local and international partners and guests and has always conducted herself in the appropriate professional and courteous manner.  Her time management is sound and she is very reliable.  Edelweiss’s departure from our Group is a significant loss as she has built up a wonderful understanding of our Organisation over the years but  I have no doubt that she will continue to  live the values and deliver the high quality of work we have so become accustomed to.  I have no hesitation in recommending Edelweiss to any position that she may consider in going forward.  Should you require further information, do not hesitate to contact me on the below numbers.  Yours faithfully   Alun Davies Client Executive  Mobile : +66 81 909 7963   Office : +66 2 790 2974 e‐mail:  [email protected] 

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DKSH Smollan Field Marketing (Thailand) Limited 2535 Sukhumvit Road, Bangchak, Phrakhanong, Bangkok 10260, Thailand Phone +66 2790 8000, Fax +66 2332 6101, www.dksh.co.th

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GROUP LEGAL OFFICER

CU

EDELWEISS LINA PERAZZOLO

GROUP

01/10/2015

7.35

Employee Number

Job Title

Grade

Employee Name

Business Unit

Assessment Date

Total Score

Smollan Values Survey Report

Leadership Behaviours Ranking

Leadership Trend Shift

Trend Analysis

-0.25SHOWING RESILIENCE

Leadership Competency Shift

Values Ranking

URGEN

CY

DRIVE G

ROW

THAN

D IN

NO

VATIO

N

DELIV

ER G

REAT SE

RVICE

ACT W

ITH IN

TEGRIT

Y

PASSIO

N

BE DIS

CIPLI

NED

RESU

LTS

ORIE

NTA

TED

6.60

6.85

6.20

6.50

6.60

7.35

7.60

7.60

6.60

7.50

6.80

7.50

7.00

7.45

2015 Rating2014 Rating

Values Trend Shift

1.50

1.25

1.08

0.83

0.83

0.67

0.42

0.33

0.25

0.17

0.17

CREATING INNOVATION

INVESTIGATING ISSUES

EVALUATING PROBLEMS

PROVIDING LEADERSHIP

ADJUSTING TO CHANGE

COMMUNICATING INFORMATION

GIVING SUPPORT

STRUCTURING TASKS

BUILDING RELATIONSHIPS

DRIVING SUCCESS

PROCESSING DETAILS

Leadership Competency Shift

CREATIN

G INN

OVATI

ON

INVEST

IGATIN

G IS

SUES

BUIL

DING

REL

ATIO

NSH

IPS

COM

MU

NIC

ATIN

G INFO

RMATI

ON

PROVID

ING L

EADERSH

IP

SHO

WIN

G RESI

LIEN

CE

STRU

CTURIN

G TASK

S

DRIVIN

G S

UCCESS

EVALUATI

NG

PRO

BLEM

S

ADJUST

ING T

O C

HAN

GE

GIVIN

G SU

PPORT

PROCESS

ING

DET

AILS

6.00

7.50

6.00

7.25

7.33

7.58

6.67

7.33

6.33

7.17

7.67

7.42

7.00

7.33

7.33

7.50

6.33

7.42

6.67

7.50

7.33

7.75

7.33

7.50

2015 Rating2014 Rating2013 Rating

Smollan Value Shift

0.90

0.75

0.70

0.45

0.30

0.25

PASSION

DELIVER GREAT SERVICE

BE DISCIPLINED

RESULTS ORIENTATED

DRIVE GROWTH AND INNOVATION

URGENCY

Smollan Value Shift

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 1

Page 9: Edelweiss Perazzolo_CV_Ref_ValuesSurvey

URGENCY

7.80

7.20

6.73

DRIVE GROWTH AND INNOVATION

6.60

6.80

6.40

DELIVER GREAT SERVICE

7.80

7.40

7.33

ACT WITH INTEGRITY

7.80

7.60

7.60

PASSION

7.20

7.40

7.53

BE DISCIPLINED

7.60

7.60

7.47

RESULTS ORIENTATED

7.40

7.40

7.47 Self Rating

Manager Rating

Stakeholder Rating

GROUP LEGAL OFFICER

CU

EDELWEISS LINA PERAZZOLO

GROUP

01/10/2015

7.35

Employee Number

Job Title

Grade

Employee Name

Business Unit

Assessment Date

Total Score

0

1

2

3

4

5

6

7

8

URGEN

CY

DRIVE G

ROW

THAN

D IN

NO

VATIO

N

DELIV

ER G

REAT SE

RVICE

ACT W

ITH IN

TEGRIT

Y

PASSIO

N

BE DIS

CIPLI

NED

RESULT

S O

RIEN

TATE

D

6.856.50

7.35 7.60 7.50 7.50 7.45

Average Rating (Manager & Stakeholders)

0

1

2

3

4

5

6

7

8

URGEN

CY

DRIVE G

ROW

THAN

D IN

NO

VATIO

N

DELIV

ER G

REAT SE

RVICE

ACT W

ITH IN

TEGRIT

Y

PASSIO

N

BE DIS

CIPLI

NED

RESULT

S O

RIEN

TATE

D

7.80

6.60

7.80 7.807.20

7.60 7.40

Self Rating

7.60

7.50

7.50

7.45

ACT WITH INTEGRITY

PASSION

BE DISCIPLINED

RESULTS ORIENTATED

Smollan Value Rating

Values: Average Rating vs. Self Rating

Value Descriptors

Values: Breakdown per Assessor

Smollan Values Survey Report

7.35

6.85

6.50

DELIVER GREAT SERVICE

URGENCY

DRIVE GROWTH AND INNOVATION

Smollan Value Rating

Values Ranking

Urgency

Drive Growth and Innovation

Deliver Great Service

Act with Integrity

Passion

Be Disciplined

Results Orientated

We manage expectations and avoid disappointment. We respond and act quickly.

We have a growth mind-set towards our clients, our business, our people and ourselves. We encourage innovation. We will take considered risks.

We anticipate the needs of our clients, customers’, both internal and external. We are driven to give all we deal with extraordinary service.

We act consistently in a way that is aligned to our values. We are open and transparent. We share news, both good and bad, with equal enthusiasm and speed.

We have a strong emotional connection to the outcome of our work and the well-being of our people.

We maintain our performance standards and meet our commitments. We create structured environments with clear deliverables and deadlines.

We drive clear and objective targets, monitor and communicate results. We aim to exceed expectations.

Smollan Value Value Definition

SECTION A: SMOLLAN VALUES

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 2

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7.25

6.75

7.00

6.50

6.75

7.00

6.00

6.75

7.25

5.50

7.00

7.25

7.75

7.50

7.25

7.25

7.75

7.75

7.50

7.75

7.75

7.00

7.50

7.50

7.75

7.50

7.50

7.00

7.75

7.75

7.50

7.75

6.75

7.75

7.50

URGENCY

DRIVE GROWTH AND

INNOVATION

DELIVER GREAT

SERVICE

ACT WITH INTEGRITY

PASSION

BE DISCIPLINED

RESULTS ORIENTATED

Contributes to an environment of consistent and timeous delivery

Conveys a sense of urgency and importance about deliverables and targets

Deals with issues decisively

Manages expectations of people, clients and customers well

Takes active steps immediately to ensure timeous delivery

Challenges existing ways of working to produce innovation for clients and customers

Consistently seeks feedback on own performance for growth opportunities

Displays innovation within area of responsibility

Is passionately committed to the growth, development and well-being of the team around him or her

Proactively looks for growth opportunities for clients.

Consistently holds self and team accountable to deliver great service

Enthusiastically finds new ways to meet client and customer needs

Has a can-do attitude, finding ways around obstacles

Insists on high standards of service to clients, customers and team

Strives to create meaningful relationships

Consistently does what he/she has promised to do

Contributes towards trusting relationships and a safe environment in which both good and bad news can be shared

Demonstrates behaviours that others respect and buy into

Speaks positively about Smollan, clients, customers and team (does not gossip or undermine people)

Treats everyone with respect irrespective of position, gender, race or age (All)

Celebrates success and achievements of the team

Energizes those around him or her with enthusiasm and own energy

Engages everyone with a positive spirit

Is passionately committed to successful delivery

Takes personal responsibility to drive successful outcomes

Can be counted on to personally deliver on time and up to standard

Contributes towards a stable, structured environment where there is clarity over deadlines and deliverables

Ensures adequate resources for deliverables

Maintains high performance standards for self and for others

Strives to consistently meets his or her commitments

Actively draws on the strengths of the team to bring out the best out of people to achieve results

Always aims to exceed expectations

Ensures buy-in for targets

Keeps going with resilience in the face of difficulties or obstacles

Manages deliverables with clear and objective targets

RatingSmollan Value Question

SMOLLAN VALUES STATEMENTS

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 3

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CREATING INNOVATION

7.33

7.00

7.56

EVALUATING PROBLEMS

7.33

7.33

7.44

INVESTIGATING ISSUES

7.00

7.33

7.33

BUILDING RELATIONSHIPS

7.33

7.67

7.67

COMMUNICATING INFORMATION

7.33

7.67

7.33

PROVIDING LEADERSHIP

7.00

7.67

7.22

Average Rating per Competency

CREATING INNOVATION

EVALUATING PROBLEMS

INVESTIGATING ISSUES

1 2 3 4 5 6 7 8

7.50

7.42

7.25

BUILDING RELATIONSHIPS

COMMUNICATING INFORMATION

PROVIDING LEADERSHIP

1 2 3 4 5 6 7 8

7.58

7.33

7.17

Average Rating per Assessor

CREATING INNOVATION

INVESTIGATING ISSUES

EVALUATING PROBLEMS

Produce original ideas and adopts radical solutions. Effective at developing concepts, applying theories and understanding the underlying

principles. Formulates strategies while anticipating trends and envisaging the future.

Takes up learning opportunities and acquires knowledge and skills. Learns by doing and applying common sense. Continuously improves things,

identifies key issues and makes intuitive judgements.

Effectively examines information by asking probing questions and finding solutions. Finds and documents facts, writes fluently and understands

logical arguments. Objectively interprets data, quantifies issues and applies technology.

Leadership Competency Description

BUILDING RELATIONSHIPS

COMMUNICATING INFORMATION

PROVIDING LEADERSHIP

Interacts and networks with people. Puts people at ease and effectively establishes rapport. Gains recognision, promotes personal achievement

and is able to impress people when required.

Convinces and persuades people. Effectively negotiates and shapes the opinions of others. Confidently articulates information and explains things

clearly. Questions assumptions and challenges established views while arguing own perspective.

Willingly and quickly decides on action. Assumes responsibility and stands by decisions. Leads people. Co-ordinates people and controls things.

Empowers, motivates and inspires people.

Leadership Competency Description

Average Rating per Competency Average Rating per Assessor

Solving Problems

Building Relationships

Leadership Competency Descriptors

Leadership Competency Descriptors

Leadership Competency Ranking

7.75

7.58

7.50

7.50

7.50

7.50

GIVING SUPPORT

BUILDING RELATIONSHIPS

DRIVING SUCCESS

CREATING INNOVATION

ADJUSTING TO CHANGE

PROCESSING DETAILS

Leadership Competency Rating7.42

7.42

7.33

7.33

7.25

7.17

EVALUATING PROBLEMS

SHOWING RESILIENCE

STRUCTURING TASKS

COMMUNICATING INFORMATION

INVESTIGATING ISSUES

PROVIDING LEADERSHIP

Leadership Competency Rating

SECTION B: LEADERSHIP COMPETENCIES

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 4

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LEADERSHIP COMPETENCY STATEMENTS

Notes

7.75

7.00

7.75

7.25

7.50

7.50

7.25

7.00

7.50

8.00

7.50

7.25

7.25

7.00

7.75

7.25

7.25

7.00

SOLVING PROBLEMS

BUILDING RELATIONSHIPS

CREATING INNOVATION

EVALUATING PROBLEMS

INVESTIGATING ISSUES

BUILDING RELATIONSHIPS

COMMUNICATING

INFORMATION

PROVIDING LEADERSHIP

Applies learnt concepts to the workplace

Contributes new ideas to the team

Understands how his/her job contributes to the company at large

Asks probing questions

Evaluates situations factually

Finds solutions to day-to-day problems

Continuously improves how things are done

Keeps up-to-date with new developments

Uses common sense when finding solutions to day-to-day problems

Interacts with others across teams

Is energetic and engaging

Willingly promotes personal and company goals

Is expressive and explains things well

Persuades others

Projects confidence

Assumes responsibility for decisions and actions

Coordinates people and resources to realise team goals

Motivates and encourages others

RatingDimension Leadership Competency Question

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 5

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DRIVING SUCCESS

7.33

7.33

7.56

PROCESSING DETAILS

7.67

7.67

7.44

STRUCTURING TASKS

7.33

7.67

7.33

ADJUSTING TO CHANGE

7.33

7.67

7.56

GIVING SUPPORT

7.33

8.00

7.89

SHOWING RESILIENCE

8.00

7.67

7.22

Average Rating per Competency Average Rating per Assessor

Average Rating per Competency Average Rating per Assessor

ADJUSTING TO CHANGE

GIVING SUPPORT

SHOWING RESILIENCE

1 2 3 4 5 6 7 8

7.50

7.75

7.42

SHOWING RESILIENCE

ADJUSTING TO CHANGE

GIVING SUPPORT

Conveys self-confidence and values own contributions. Shows composure and is able to tolorate stress. Stays calm under pressure. Effective at

managing conflict and handling upset or angry people.

Is optimistic and quickly recovers from setbacks. Effectively copes with change, tolerates uncertainty and adapts to new challenges. Acknowledges

critisism, encourages critical thinking and feedback.

Shows empathy and listens to people. Understands why people do things. Works well in a team and encourages team contributions and involves

others in decision-making. Values individuals and trusts others.

Leadership Competency Description

DRIVING SUCCESS

PROCESSING DETAILS

STRUCTURING TASKS

1 2 3 4 5 6 7 8

7.50

7.50

7.33

Adapting Approaches

Delivering Results

Leadership Competency Descriptors

Leadership Competency Descriptors

Comments / Feedback

STRUCTURING TASKS

DRIVING SUCCESS

PROCESSING DETAILS

Works methodically and sets priorities. Effective at planning and organising tasks and resources. Acts with integrity and upholds standards. Works quickly,

maintains productivity and is able to multitask.

Makes things happen and is action orientated. Uses own initiative and invests energy. Identifies business opportunities and focuses on outperforming

competitors. Is effective at sales when required. Commits to achieving outstanding results, persists through difficulties and acts with determination.

Meets deadlines and finishes tasks on time. Ensures accuracy and produces high quality of work. Willingly follows procedures, adheres to rules and

instructions. Minimizes risks.

Leadership Competency Description

SECTION B: LEADERSHIP COMPETENCIES CONTINUED

There were a couple that were difficult to answer as they weren't really applicable for Services/my job profile ie. 2.1 Proactively looks for growth ... - cannot do it in my role,

hence "sometimes" was ticked. 2.5 Innovation for clients ..... I based my response on the BU's I deal with. 11.4 Develop operational plans ........ I based my response on the

implementation of Legal Sharepoint and the growth thereof. 11.5 Prioritises and organises resources .... again, I based my repsonse on the implementation of Legal Sharepoint. I …

Edelweiss is a pleasure to work with and is committed to her work, the team and Smollan.

Edelweiss is extremely thorough in her role . Her preparation and follow up on legal matters is outstanding . She is an asset to the group

Comments

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 6

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LEADERSHIP COMPETENCY STATEMENTS

Notes

7.75

7.25

7.50

7.75

7.75

7.75

7.50

7.25

7.50

7.50

7.25

7.75

7.75

7.50

7.25

7.00

7.25

7.75

ADAPTING

APPROACHES

DELIVERING RESULTS

ADJUSTING TO CHANGE

GIVING SUPPORT

SHOWING RESILIENCE

DRIVING SUCCESS

PROCESSING DETAILS

STRUCTURING TASKS

Adjusts to changing working requirements

Deals with frustrations and quickly recovers from setbacks

Is willing to receive feedback and acknowledges criticism

Listens to others and considers their views

Shows consideration towards others

Works well in a team

Demonstrates self-insight and emotional control

Is focussed on resolving conflict and arguments

Stays calm and relaxed during stressful situations

Acts with determination and persists through difficulties to achieve results

Shows an awareness of the bottom-line impact of decisions

Uses initiative and takes action to get things started

Adheres to company policies when appropriate

Aims to minimise risk by adhering to processes

Is target focussed and meets deadlines

Develops operational plans;

Prioritises and organises resources

Upholds standards by behaving ethically, honours commitments and acts with integrity when dealing with

colleagues and customers

RatingDimension Leadership Competency Question

Smollan Value Survey: 2015 EDELWEISS LINA PERAZZOLO Page 7