Effective

CommunicationVIRGINIA FOCUS CONFERENCE

JASON SAYRE, CHIEF FINANCIAL OFFICER

RICHARD BLAND COLLEGE OF WILLIAM AND MARY

Key Takeaways

Evolution and Progression

Highlights of Communication in the 21st Century

Fundamentals to Effective Communication in the 21st Century

Spontaneity

Inspire

Motivate

Innovate and Grow

Evolution and Progression

Spoken Word

~ 100,000 BC - Homo Sapiens arrive and the evolution of communication

began

Symbols

~ 30,000 BC - Cave Paintings originated in Europe and Asia

~ 10,000 BC - Petroglyphs

~ 9,000 BC - Pictograms and Ideograms lead to transition to written word

Evolution and Progression

Written Word

~ 5,000 BC – Sumerians, an ancient civilization in Mesopotomia, developed

cuneiform script (wedge-shaped clay tokens)

~ 4,000 BC – Egyptian hieroglyphs were a formal writing system combining

logographic and alphabetic elements

~ 2,000 BC – First Pure Alphabets were refined in Ancient Egypt

Evolution and Progression

Telecommunications – communications at a distance by technological means

Visual, auditory and ancillary methods

Prehistoric – Fires, beacons, smoke signals, communication drums

~ 500 BC – Mail

~ 400 BC – Pidgeon Post

~ 300 BC – Hydraulic Semaphores

~ 1400 AD – Maritime Flag Sempahores

1877 – Acoustic Phonograph

Evolution and Progression

Telecommunications continued

Electrical methods

1838 – Electrical Telegraph 1983 - Internet

1858 – First Trans-Atlantic Telegraph Cable 1998 – Mobile Satellite Phones

1876 – Telephone 2003 – VoIP Telephony

1927 – Television

1956 – Transatlantic Telephone Cable

1969 – Computer Networking

1982 – E-mail

Highlights of Communication in the 21st

Century

2013 Figures

~ 7,012,000,000 people worldwide

~ 191,000,000,000 e-mails per day

~ 10,000,000,000 devices connected to the internet

~ 6,800,000,000 cellular phones

Highlights of Communication in the 21st

Century

2013 Figures

~ 4,000,000,000 e-mail accounts

~ 2,750,000,000 internet users

~ 1,160,000,000 fixed-telephone subscribers

~ 6,500 spoken languages

Highlights of Communication in the 21st

Century

2013 Social Media Members

~ 1,730,000,000 Total

~ 1,150,000,000 Facebook

~ 500,000,000 Twitter

~ 500,000,000 Google Plus

Fundamentals to Communications in the

21st Century

Don’t Forget Fundamentals!

Nonverbal communication

Effective listening

Observation

Face to face

Be a positive energy

Be yourself

Balance and equilibrium

Fundamentals to Communications in the

21st Century

Know your Audience

Are you responsible for training in disbursements cycle processing?

Are you teaching a principles of accounting or public speaking course?

Are you implementing a new software module?

Are you participating in a leadership roundtable discussion?

Are you writing a business memo?

Fundamentals to Communications in the

21st Century

“While effective communication is a learned skill,

it is more effective when it’s spontaneous rather

than formulaic.”

Inspire

Creativity and Risk Taking

Renewed Daily Energy

Critical Thinking

Motivate

Encourage

Energize

Enthusiasm

Innovate and Grow

Vision

What was, What is, What can be

Don’t Fear the Unknown

Inspirational Reflections

“Communication – the human connection – is the key to personal and career success” – Paul J. Meyer

"One learns peoples through the heart, not the eyes or the intellect."- Mark Twain

“Good words are worth much, and cost little” – F. Scott Fitzgerald

“Kind words can be short and easy to speak, but their echoes are truly endless.” - Mother Theresa

Inspirational Reflections

“The more elaborate our means of communication, the less we communicate.” - Joseph Priestley

"In a world of constant change, the fundamentals are more important than ever." - Jim Collins

“Write to be understood, speak to be heard, read to grow.” - Lawrence Clark Powell

References

http://sourcedigit.com/4233-much-email-use-daily-182-9-billion-emails-sentreceived-per-day-worldwide/

http://www.slideshare.net/JeremyBalius/101-inspiring-quotes-about-communication

http://sourcedigit.com/4233-much-email-use-daily-182-9-billion-emails-sentreceived-per-day-worldwide/

http://communicationskills.peoplecentrum.com/the-importance-of-communication-skills-in-todays-world/

http://www.worldhistorysite.com/culttech.html

http://en.wikipedia.org/wiki/History_of_communication

http://www.forbes.com/sites/quora/2013/01/07/how-many-things-are-currently-connected-to-the-internet-of-things-iot/

http://www.radicati.com/wp/wp-content/uploads/2013/04/Email-Statistics-Report-2013-2017-Executive-Summary.pdf

Questions?