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Embrace It! An Irreverant Look at Success Kerry Plemmons © [email protected]

Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

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Page 1: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Embrace It!

An Irreverant Look at

Success

Kerry Plemmons

© [email protected]

Page 2: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 3: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Will Durant

“Education is a

progressive

discovery of our

own ignorance.”

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Page 4: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Purpose

© [email protected]

Page 5: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Simon Sinek

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Page 6: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

What is their core purpose?

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Page 7: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

When all of the people inside an organization

are focused on a clear goal,

the energy is overwhelming

http://www.laurelhighlands.com/rafting/

© [email protected]

Page 8: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

How much fun is it when

everyone knows the purpose?

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Page 9: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Robert Frost

“But yield who will to their separation,

My object in living is to unite My

avocation and my vocation As my

two eyes make one in sight. ...”

Page 10: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

~Mark Twain

“Put all your eggs into one basket,

and watch that basket."

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Page 11: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 12: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Is this a true statement?If you want to keep getting what you

have always gotten, just keep doing

what you have always done.

© [email protected]

Page 13: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

“The illiterate of the 21st century

will not be those who cannot

read or write; they will be those

who cannot learn, unlearn, and

relearn.” – Alvin Toffler

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Page 15: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

1. Are you Creative?

1. What is innovation?

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Page 16: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Imagination

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Page 17: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

“Imagination is

more important

than knowledge.

For knowledge is

limited, whereas

imagination

embraces the entire

world, stimulating

progress,

giving birth to

evolution.”Albert Einstein

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Page 19: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

Look for irritations…

…and fix them.© [email protected]

Page 20: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Solve for pain – The Hassle Map

Adrian Slywotzky

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Page 21: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Where Good Ideas Come From

The Adjacent Possible

Liquid Networks

The Slow Hunch

Serendipity Error Exaptation

PlatformsThe Fourth Quadrant

Where Good Ideas Come From. Johnson, S.. 2010.Video Link

Page 22: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

"Success consists of going

from failure to failure without

loss of enthusiasm."

--Winston Churchill

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Page 23: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

If I had one hour to save the

world, I would spend 55

minutes defining the problem

and only five minutes finding

the solution. –Einstein, Albert.

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Page 24: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Define the ChallengeThe define mode is when you unpack and synthesize your

empathy findings into compelling needs and insights, and

scope a specific and meaningful challenge. It is a mode of

“focus” rather than “flaring.” Two goals of the define mode

are to develop a deep understanding of your users and the

design space and, based on that understanding, to come up

with an actionable problem statement: your point of view.

Your point of view should be a guiding statement that

focuses on specific users, and insights and needs that you

uncovered during the empathize mode.

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Page 25: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

“Creative Confidence”, Tom and David Kelley

1. Start with Empathy

2. Treat Life Like an Experiment

3. Optimistic Collaboration

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Page 26: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Charles Darwin on Change?

“It is not the strongest of the species

that survives, nor the most

intelligent that survives. It is the one

that is the most adaptable to

change.”

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Page 27: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

Look for irritations…

…and fix them.

Page 28: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

It is not the critic who counts, not the one who points out

how the strong man stumbled or how the doer of deeds

might have done better. The credit belongs to the man

who is actually in the arena, whose face is marred with

sweat and dust and blood; who strives valiantly; who errs

and comes short again and again; who knows the great

enthusiasms, the great devotions, and spends himself in

a worthy cause; who, if he wins, knows the triumph of

high achievement; and who, if he fails, at least fails while

daring greatly, so that his place shall never be with those

cold and timid souls who know neither victory or defeat. --

President Theodore Roosevelt

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Page 29: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 30: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

© Kerry Plemmons and Derek Bennington

Page 31: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]•Donald C. Hambrick, James W. Fredrickson and James W. Frederickson

•The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic Articles from AME (Nov., 2005), pp. 51-62

•Are you sure you have a

strategy?

Page 32: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Decisions are determined

by a simple question:

Is it aligned with our mission, core

values, and guiding principles?

http://mtgostrat.com/2014/01/decision-making-magic/

© [email protected]

Page 33: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

"It must be borne in mind that the tragedy

of life does not lie in not reaching your

goal. The tragedy lies in having no goal to

reach. It isn’t a calamity to die with

dreams unfulfilled, but it is a calamity not

to dream. It is not a disgrace not to reach

the stars, but it is a disgrace to have no

stars to reach for."

--Benjamin E. Mays

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Page 34: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

In a 2006 survey of more than 1500

executives by the American Management

Association and the Human Resource

Institute, only 3% of respondents rated

their companies as successful at

executing corporate strategy, while 62%

described their organizations as mediocre

or worse.

© [email protected]

Page 35: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

Donald C. Hambrick, James W. Fredrickson and James W. Frederickson

The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic Articles from AME (Nov.,

2005), pp. 51-62

Can

You

Predict

the

Future?

Foresight: the central ethic of leadership. Robert Greenleaf

Page 36: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Strategy is…

•36

“What makes you unique and

what is the best way to put that

difference into the minds of

your customers and

prospects”

Strategy drives:

- Competitive direction

- Product Planning

- How to communicate

- What to focus on

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Page 37: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

On Values, Mission, Vision and Strategy

Values

Mission

Vision

Strategy

Who are

we?

What do

we do?

What do we want

to be when we

grow up?

How will we

get there?

Least

Changing.. to

Most

Most Changing..

to Least

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Page 38: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 9-38

Page 39: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 9-39

© [email protected]

Page 40: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Strategy

•Mission/Vision

• Fundamental

Purpose

• Values

• Envisioned Future

•Objectives/

Measures of

Success

• Growth

• Profitability

• Market Share

• New Markets

• Internal

Capabilities

•Strategy• The integrated,

externally-oriented

concept of how we

will achieve our

objectives

•Strategic Analysis

• Industry analysis

• Customer Trends

• Competitor Analysis

• Internal Assessment

• SWOT or TOWS

•Organization Design

• Structure

• Processes/Systems

• Competencies

• Talent Management

• Culture

•Adapted from: “Are You Sure You Have A Strategy?”; Donald Hambrick &

James Fredrickson; Academy of Management Executive, 2001

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Page 41: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Michael Porter – The Six Principles of Strategic

Positioning

• Start with the right goal.

• Enable the company to deliver a

differentiated value proposition.

• The strategy should reflect a distinctive value

chain.

• Robust strategies involve tradeoffs.

• The strategy should define how various

elements of a company fit together.

• The strategy should involve a continuity of

direction. 15-41

Porter: Strategy and The Internet, HBR 2001

Page 42: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]

Three Circles of the Hedgehog Concept

Source: “Good to Great” by Jim Collins

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Page 43: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]•15-43

What is strategy?

Strategies are broad overall priorities or directions

adopted by an organization; strategies are choices

about how to best accomplish an organization’s

mission.

Adapted from Peter Drucker

http://www.druckerfoundation.org

Page 44: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]•15-44

Strategic Planning is:

a management tool, and like other management

tools, it is used for one purpose only:

to help the organization do a

better job.

Adapted from Peter Drucker

http://www.druckerfoundation.org

Page 45: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]•15-45

Strategic Planning is Not:

Strategic Planning does not predict the future and

make decisions which cannot be changed.

Strategic Planning is not a substitute for judgement of

leaders.

Strategic Planning is not always a smooth, predictable

or linear process.

Adapted from Peter Drucker

http://www.druckerfoundation.org

Page 46: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 47: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Alignment

© [email protected]

Page 48: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Visionary

Leaders

Skeptical

Managers

Confused

Employees

Vision,

Mission,

Objectives

Operational Goals

Department Goals

Team Goals

Individual Goals

Organizations in Transition Disconnected

and MisalignedThe Aligned Organization

Long Term

(3-5 yrs)

Short

Term

(3-12

months)

Organizational Alignment

© [email protected]

Page 49: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Do your employees feel:

Entitled? Inspired? Grateful?

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Page 50: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Alig

nm

en

t

Simple Question:

When you work 6 hours

does it feel like 12?

Or when you work

12 hours does it

feel like 6?© [email protected]

Page 51: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

“Obsessions of an

Extraordinary Executive”

• Build and maintain a cohesive leadership team

• Create organizational clarity

• Over-communicate organizational clarity

• Reinforce clarity through human resource systems

• Hire people who are hungry, humble and smart

~Lencioni, Patrick

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Page 52: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 53: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

© [email protected]© Kerry Plemmons and Derek Bennington

Page 54: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

What is Execution, Really?

Imagination

Strategy

ExecutionInnovation

Execution is an integrated plan that

takes into account the whole

organization and provides a blueprint,

timelines, clear accountabilities and

metrics, for reshaping and molding

back together

© [email protected]

Page 55: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Employee Involvement

Pro

du

ctivity

Directive

Problem Solving

Participative Leadership

Communication/Understanding

Shared Decision Making

“Change is disturbing when it is done to us,

exhilarating when is done by us”

~Rosabeth Moss Kanter

Involvement Increases Commitment

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Page 56: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

How different would

your world be if

everyone around you

looked for solutions

and

not excuses?

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Page 57: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

See It

© [email protected]

Page 58: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

See It2011-08-15

© [email protected]

Page 59: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Own It

© [email protected]

Page 60: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Solve It

© [email protected]

Page 61: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Do It

© [email protected]

Page 63: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Reward

Recognize

Repeat

Revolutionize

Purpose

Imagination

Strategy

Alignment

The Model

Implement© [email protected]

Page 65: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Recognize, Reward, Repeat,

Revolution

© [email protected]

Page 66: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Most organizations need a revolution.

A kind and gentle revolution to create a strong purpose,

where imagination leads

to strategies that get implemented

Because they align with the organization’s purpose

and individuals are rewarded and recognized.

© [email protected]

Page 67: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

The Five Principles of Full Enrollment

1. Start with accountability.

2. Get people ready for the change.

3. Begin with the relative top and intact

teams.

4. Establish a process control and keep it

honest.

5. Design for maximum involvement and

creativity.

“Change the Culture, Change the

Game” Connors and Smith

Page 68: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

A revolution requires a change of mindset.

http://www.attractionmarketingonline.com/attraction-marketing-success-

changed-mindset/© [email protected]

Page 69: Embrace It! An Irreverant Look at Success · Donald C. Hambrick, James W. Fredrickson and James W. Frederickson The Academy of Management Executive (1993-2005) , Vol. 19, No. 4, Classic

Build organizations full of self-disciplined

people, provide them with a purpose,

then get out of the way.

-Jim Collinshttp://projectdrela.wordpress.com/2012/02/

© [email protected]