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Emergency Communications
Emergency Preparedness Meeting
June 2, 2009 June 2, 2009
Chris ComerChris ComerVice President for Public AffairsVice President for Public Affairs
Public Affairs in Brief
Promote UTMB near and far
Keep employees informed, engaged
Make the “case” for support
Provide issues management and crisis communications support
Emergency Communications
Working in concert with executive leadership, IEPOs, Police, FOAM, IS, HR, others . . .
. . . serve as UTMB’s official “voice” before, during, after crisis
Multiple Audiences
INTERNAL EXTERNAL
Faculty Patients
Staff Alumni
Students (parents) Donors
Elected officials
Public (news media)
Level 2 Alert Imminent threat
• Global Broadcast
• First Call (voice option)
Voice
• UTMB.edu/IUTMB
Web
• Alert Line (local)
• First Call (email option)
Text Message • First Call (text option)
News Media
• Advisories, PSAs
• UTMB.edu/ALERT
• Alert Line (Austin 800)• UTMB.edu
Level 3 AlertCatastrophic occurrence / Persistent communications switch
• Global Broadcast (MessageOne)
• First Call (voice option)
Voice
• UTMBINFO.com
Web
• Alert Line (Austin 800)
• First Call (email option)
Text Message • First Call (text option)
News Media
• Advisories, PSAs
• UTMB.edu (Arlington)
First Call Reminder
Voluntary (opt in)
Personal email and phone option
Voice, email, text options
1/3 of students enrolled
1/4 of faculty and staff enrolled
Sign up now!