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EMPLOYEE SATISFACTION RATING INVENTYORY

Dear Respondent,

Please read the statement carefully and put cross mark (X) in theappropriate box for the respective statement. Be honest in

responding to each of the statement. The statements will be keptconfidential and will be used for research purposes. Your valuabletime and effort in filling this questionnaire are highly appreciated.

Please take a few minutes to complete this survey. Your specificanswers will be completely anonymous, but your views, incombination with those of others, are extremely important. Toinsure your anonymity, Rourkela Steel Plant (RSP) retained anindependent consultant to design the survey, receive the completedquestionnaires, and interpret the findings.

PART-A

1. Your Name:

2. What is your sex?

Male.................................................

Female.............................................

3. What is your age?

Under 21..........................................

21 to 34...........................................

35 to 44...........................................

45 to 54...........................................

55 or older.......................................

4. Your Position in RSP:

5. How long have you worked for RSP?

Less than one year..........................

One year to less than two years......

Two years to less than five years....

Five years to less than ten years.....

Ten years or more...........................

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6. Overall, how satisfied are you with RSP as an employer?(Please circle one number)

Very VeryDissatisfied

Satisfied

1 2 3 4 5 6 7

PART-B

Sl.No. Statements

1Strongly

Disagree

2Disagre

eSomew

hat

3In

between

4Agre

e

5Strong

lyAgree

A) RSP's leadership and planning1 I have confidence in the

leadership of RSP2 There is adequate planning

of corporate objectives3 Management does not play

favorites4 Management does not say

one thing and do another

B) Corporate Culture1

Quality is a top prioritywith RSP2 Individual initiative is

encouraged at RSP3 Nothing at RSP keeps me

from doing my best everyday

C) Communications1 RSP's corporate

communications arefrequent enough

2 I feel I can trust what RSPtells me

3 There is adequatecommunication betweendepartments

D) Career Development1 I have a clearly established

career path at RSP

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2 I have opportunities tolearn and grow

3 My last performanceappraisal accuratelyreflected my performance

4 The performance appraisalsystem is fair.

E) Your Role1 I am given enough

authority to makedecisions I need to make

2 I feel I am contributing toRSPs mission.

3 I have the materials andequipment I need to do myjob well

F) Recognition and Rewards1 If I do good work I can

count on making moremoney

2 If I do good work I cancount on being promoted

3 I feel I am valued at RSP4 RSP gives enough

recognition for work that'swell done

5 My salary is fair for myresponsibilities

G) Teamwork and Cooperation1 I feel part of a team

working toward a sharedgoal

2 Politics at this companyare kept to a minimum

H) Working Conditions1 I believe my job is secure2 My physical working

conditions are good3 Deadlines at RSP arerealistic

4 My workload is reasonable5 I can keep a reasonable

balance between work andpersonal life

I) Your Immediate Supervisor

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My supervisor treats mefairly

1 My supervisor treats mewith respect

2 My supervisor handles my

work-related issuessatisfactorily

3 My supervisor asks me formy input to help makedecisions

4 My supervisor is aneffective manager

J) Training Program1 RSP provided as much

initial training as I needed.2 RSP provides as much

ongoing training as I need.K) Benefits1 Overall, I'm satisfied with

RSP's benefits package.2 Amount of Vacation3 Leave Policy4 Allowances like HR, Medical,

Child Education, etc5

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