Climate Change Stijn Vermoote

Enhancing C3S’ User Engagement activities

ClimateChange

W h a t d o e s C 3 S d e l i v e r ?

ClimateChange

W h a t d o e s s o c i e t y w a n t ?

ClimateChange

C 3 S a n d u s e r e n g a g e m e n t

User support and Training

Sectoral Information System

Evaluation and Quality control

Business Development: foster user uptake

Key account management: client oriented approach for specific users

ClimateChange Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL establishing

the space programme of the Union and the European Union Agency for the Space Programme and repealing Regulations (EU) No 912/2010, (EU) No 1285/2013, (EU) No 377/2014 and Decision 541/2014/EU

(50) Copernicus is a user-driven programme. Its evolution should therefore be based on

the evolving requirements of the Copernicus core users, while also recognising

the emergence of new user communities either public or private. Copernicus

should base itself on an analysis of options to meet evolving user needs, including

those related to implementation, and monitoring of Union policies which require the

continuous, effective involvement of users, particularly regarding the definition and validation

of requirements.

F o c u s o n u s e r s i n u p c o m i n g l e g a l r e g u l a t i o n

ClimateChange (51) Copernicus is already operational. It is therefore important to ensure the continuity of

the infrastructure and services already in place, whilst adapting to the changing market environment,

notably the emergence of private actors in space (“New Space”) and socio-political developments for which a

rapid response is needed. This requires a redefinition of the functional structure of

Copernicus to better reflect the shift from the first stage of operational

services to the provision of advanced and more targeted services to new

user communities and the fostering of added-value downstream markets.

To this end, its further implementation should adopt an approach following the

data value chain, i.e. data acquisition, data and information processing, distribution and exploitation,

user and market uptake activities, while the strategic planning process under Horizon Europe will identify

research and innovation activities that should make use of Copernicus.

F o c u s o n u s e r s i n u p c o m i n g l e g a l r e g u l a t i o n

ClimateChange

D a t a a n d i n f o r m a t i o n ≠ t h e e n d p o i n t

We are part of a value chain which we need to foster and enable to create value to users

… this does not only happen at the level of data or information but at knowledge and wisdom

https://en.wikipedia.org/wiki/DIKW_pyramid

ClimateChange

D I K W m o d e l e x p l a i n e d

Data systematised, organised and put into context

A red and round objectRecorded facts

Information that gives you a competitive advantage

The object is a tomato

The object is a fruit

Don’t ever put tomato in a fruit salad!

https://en.wikipedia.org/wiki/DIKW_pyramid

Quote: Miles Kington, 2003

ClimateChange

T h e v a l u e c h a i n f r o m a u s e r p e r s p e c t i v e

PwC, Copernicus Market Report, 2019

C3S acts as an enabler: we are part of a solution which in many occasions also requires input from the downstream sector

ClimateChange

K e y a c c o u n t m a n a g e m e n t f o r C 3 S

Art 2. of the EC proposal on Space Regulation'Copernicus users' means: • 'Copernicus core users' which benefit from Copernicus data and

Copernicus information and have the additional role of driving the evolution of Copernicus, comprising the Union institutions and bodies and European national, or regional public bodies entrusted with a public service mission for the definition, implementation, enforcement or monitoring of environmental, civil protection, safety or security policies;

• ‘other Copernicus users’ which benefit from Copernicus data and Copernicus information and include in particular research and education organisations, commercial and private bodies, charities, non-governmental organisations, and international organisations.

ClimateChange

C 3 S a s a c r e a t o r o f v a l u e f o r u s e r s

Understanding actual needs of intermediate

and end users

Why and how are users using our data and

information: value chains and solutions, barriers in

terms of data access, expertise, infrastructure,

service delivery, etc.

Capture trends in the way C3S data and information is

used and spread: capabilities on big data management, use of AI,

cloud computing, etc.

Create a sustainable ‘client’ oriented

relationship as a trusted party with core users

Make ourselves known amongst influencers, decision makers and

businesses outside the traditional C3S sphere… role of C3S user purveyors /

ambassadors

ClimateChange

P l a n n e d c o l l a b o r a t i o n s

C3SClose collaboration with

CDS/Toolbox and content suppliers, EQC, User Support & Training,

Communication and SIS:feedback loops are

essential

Support EC and its Agencies: research

and innovation (Horizon Europe) and fostering the market

(user uptake initiatives, business

incubators and accelerators)

Other programmes creation of Climate

Services… from national to global scale: NHWC, FPA User Uptake MSs,

GFCS, UNFCCC, GEO, etc.

ClimateChange

A s e l e c t i o n o f p l a n n e d i n s t r u m e n t s

Client oriented contacts with key stakeholders

Use Cases: real life business development and user uptake

Targeted User Workshops: focused on identified needs

Hackathons

Studies on policy evolution and market trends in C3S relevant domains

Market and user oriented communication and publicity activities

…

Climate Change

This is just the beginning…