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Customer needs

• A centralised system to pull together health and safety and environmental (HSE) policies and procedures across the business

• Reduction in time and effort involved in updating and sending revised documents

• Improved risk and compliance management

• Alerts for licence renewals and audit requirements

Customer benefi ts

• Reduction in costs of administration, collation, printing and postage of HSE management system document and information updates

• Employee liability insurance premiums reduced by a six-fi gure sum since implementation

• An effective communication tool with automated and effi cient data collection and measurement

• Increased visibility of HSE incidents enabling target and objective setting to improve the business and contribute to the bottom line through, for example, reduced incident and accident rates

“Everything we wanted was available in Entropy® Software, especially the ability to integrate health and safety and environmental data. Ultimately, control of our information has led to signifi cant improvements in risk and compliance management.”

Roger BainesDirector of Support Services

Ennstone reduces employer liability insurance premiums by improved risk and compliance management

Entropy® Software

Case Study Breedon Holdings Limited (Ennstone)

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Customer backgroundEmploying over 800 people throughout the

UK and Poland, Ennstone supplies a diverse

and dynamic range of products and services

to the construction and building sectors,

including aggregates, asphalt, concrete

and contracting services. Under the holding

company Breedon Holdings Ltd the group

strategy is to deliver optimum profit growth

by lowering production costs and efficient

marketing of quality materials and products.

The three operating companies are

Ennstone Johnston, Ennstone Thistle

and Ennstone Poland.

Customer needsSeveral years ago, after expansion of both

Scottish and English operations, as well as

creation of a venture in Poland, Ennstone

realised that the range of activities within

the enlarged organisation – such as

quarrying, asphalt, ready mixed concrete

production and contracting – were so varied

that a system was needed to pull together

health and safety and environmental policies

and procedures across the business.

The manual system was incurring significant

people and resource costs whenever any

updates were needed and it was believed

that a centralised, IT-based solution would

address this issue. After a competitive

bidding and demonstration process, Entropy

Software was chosen. A key feature in the

purchasing decision was the integrated

management system approach supported

by Entropy Software compared with ‘point’

solutions such as a document management

system. The business case was based on a

phased implementation plan, starting with

health and safety, followed by environment.

BenefitsThe previous substantial costs of distributing

paper manuals have been saved, and it now

takes no longer than a couple of hours to

change and re-distribute major documents

across the business. Importantly, risk and

compliance management has improved,

and the value of HSE information has

increasedAwareness and understanding of

information by Ennstone personnel is better

thanks to the intranet-based Entropy system.

Another major benefit has been that

Entropy Software alerts Ennstone users to

licence renewals and audit requirements.

As actions are flagged up, deadlines are not

missed and time and money is not lost. For

example, in the highly-regulated quarrying

industry if explosive licences are not

renewed on time then sites can be out

of action for several weeks whilst the

oversight is rectified. Entropy Software

significantly reduces the possibility of such

oversights occurring.

Although every Ennstone employee is able

to view HSE information through Entropy

Software, the core set of users are health

and safety and environmental officers,

their supervisors and their administration

staff. Managers are given high-level access

rights so they can use information from all

sites, allowing them to share knowledge

and improve the communications across

all operations. Entropy Software enables

them to gather relevant information quickly

and easily for their health and safety and

environmental reports.

At new sites, managers who were initially

trained in Entropy Software themselves in

turn train other users at their individual

locations. The managers begin with a set of

site policies and guidance procedures, along

with initial employee data that has been

entered centrally by other departments.

From this, a template is used to help

managers and supervisors populate Entropy

Software with additional data and build

a comprehensive picture of site-specific

operations over time. The template solution

means that Ennstone new sites have an

initial starting point from which to quickly

start using the system effectively yet still

maintain the flexibility needed to expand to

suit their own needs.

Why BSI?Entropy Software has become an integral

part of Ennstone’s management and

operational structure, yet after several

years the risk and compliance management

challenges to the business are continuously

changing so the system must also

continually grow and change.

Ennstone also takes Corporate Social

Responsibility very seriously. The company

recognises that its activities and operations

have a significant impact on the wider

social, environmental and economic well-

being of the areas in which it operates

and works with BSI not just as a software

provider, but also for the provision of

training courses and assessment services

against recognised standards such as

BS OHSAS 18001 for health and safety,

ISO 14001 for environment and ISO 9001

for quality. Ennstone recognises corporate

social responsibility commitments in its

various roles, which include producer,

investor, employer and consumer and

is committed to ensuring that the

business is conducted in all respects

according to rigorous ethical, professional

and legal standards.

BSIBeech House, Breckland, Linford Wood,Milton Keynes, MK14 6ES, United Kingdom

T: +44 (0)845 080 9000F: +44 (0)1908 228 180E: info.entropy@bsigroup.comwww.bsigroup.co.uk/entropy

Entropy® Software

BSI/U

K/3

39/0

710/

E/LB

“The ability to share information is a major benefit. Entropy Software allows us to bring policies and procedures together and communicate them effectively across the Group.”

Roger Baines Director of Support Services