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ERP Evaluation and vendor Evaluation
ERP evaluation
There are two approaches to evaluate the ERP installation
1. By hiring a consultant
2. Doing the process internally
Each approach intends to find the answer to the following
questions:
What are the business requirements ?
What are the operational challenges for a company ?
What are the processes followed ?
Approach 1 : Hiring a consultant
y See his competencies
y Look whether he jas done similar projects
Approach 2 : Doing it internally
y Do the due diligence process
y Look effective , technically competent and team players from
senior positions in eachdepartment
y Checking their CVs
y Doing referal checks for consistency in their delivery
Team Formation
Sponsor Generally the CEO of the organization
Steering Team - The Steering team consists of Functional heads
who have worked for a sufficient
duration in the organization and created at least 1 change in
organization and who knows all the
processes and also has a credibility in the organization.
Project Team - The project team has a Manager and team members,
managers is a person who has
worked across multiple functions and teams. He should have a
holistic view of the organization.
Invitees - Invitees are the experts in a particular critical
process.
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Once the team is formed, governance model is created
y Review
y Update
y Control
y Standards
y Dashboards
y Compliance
Project Implementation Approach
1. Deep Dive
2. Calling Vendors
3. Having Knowledge Sharing Sessions
4. Double Clearing
5. Shortlisting the vendor
6. Due diligence
7. Dealing with licensing issues
Turnbacks
This concept tells about the whether a product is deemed to be
acceptable or not. Similarly in ERP
implementation process all the team members sit together to
discuss and decide whether to GO or
NOT to GO with a particular way of implementation.
AS-IS documentation
A vendor is given (or he prepares) a document of all the
existing workflow processes in the
organization. This is known as the AS-IS document. It covers the
following
Workflow
Checks
Controls
Deviations
Specifics
Adhoc processes
Integrated processes
Knowledge of process owner
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The best fit
After analyzing the requirement the vendors come up with a pre
feasible solution, this solution is
evaluated for its fit across a number of parameters
Reliable
Available
Scalable.
The solution should also meet the core business need along with
specific needs and adhoc
requirements.
Role of IT
It has two major roles to play
1. Infrastructure
Network & bandwidth analysis
User mapping
PC compatibility
Server types and costs,
Printer mapping and compatibility issues are to be dealt
with.
2. Systems
Current architecture of organization,
process flow understanding,
span of control understanding ,
issues of scalability, reliability and availability.
