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ESG Trends in the Banking Sector
PRI & SSF Networking Lunch on Sustainable Investment Zurich, 25 November 2014
Claudia Volk, Associate Director, Financials
Report Parameters
Authors: Sustainalytics Financials Research team in collaboration with Thematic Research team
Reference Universe:
Weight Matrix: Default Weight Matrix Banks
Update financial & ESG data: 11 June 2014
Publication date: 24 July 2014
Additional publications: Summary report + 3 Key Issue Reports
2
Sustainalytics’ global universe of Banks + 10 selected peers
from Diversified Financial Services
Developed Markets:138 companies
BRICS:37 companies
Emerging Markets:84 companies
Non-listed Banks:72 companies
Banks
RegulatoryChange
Legacy Risk
Loss ofTrust
Talent Retention
IncreasedDemand
for RF Products
Banks
Society
InvestorsEnvironment
Industry Trends – At the crossroads
Industry trends - main drivers
3
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Implementation of new regulatory requirements
Economic environment
Business policy related challenges due toregulatory changes
Margin pressure
Optimization of Risk Management
Changes in customer behaviour
New accounting/disclosure requirements
Very high Medium to high Low NegligibleRespondent rate
Regulatory Changes - A key driver for business
Direct and indirect costs due to regulatory changes amongst German banks (2010-15): about EUR 9bn; RoE: -2.4%-points (KPMG survey)
4Source: KPMG (Dec 2013)
Challenges for mid-term business success (2013-15)
Key ESG issues for the Banking sector
5Source: Sustainalytics
Materiality Matrix Banks
HighLow
(Po
ten
tial
) Su
stai
nab
ility
Imp
act
Low
Hig
h
Medium
Me
diu
m
(Potential) Business Impact
Business Ethics
Resilience
Human Capital
Responsible Finance
Financial Product Governance
0
5
10
15
20
25
30
35
BusinessEthics
Accountingand Taxation
Bribery andCorruption
Category 1 Category 2 Category 3
# of events
Business Ethics – Mind the gap
Multiple ethical controversies – affecting business partners, customers and the society –have raised significant legal and reputational costs
Examples: Key interest rate (Libor, etc.) and commodity price manipulations, money laundering, tax evasion, conflict of interest, corruption
Controversies overview
Source: Sustainalytics
6
0%
20%
40%
60%
80%
100%
G.1.1 Bribery &Corruption Policy
G.1.2WhistleblowerProgrammes
G.1.4.1 MoneyLaundering Policy
G.1.5 BusinessEthics Incidents*
high medium low
Business Ethics (cont’d)
7
Sector performance
Source: Sustainalytics
Preparedness Controversies
Corporate culture as the deeper rooted challenge
Leaders: several development banks (World Bank, IADB), SEB, NAB
Laggards: especially large global players with complex operations
177164
154 150
10292
86 80
4527 22
125 5 4 2 1
020406080
100120140160180200
Capital Support
Liquidity Support
EUR bn
Resilience – Finding the right balance
Severe impact on various stakeholders, incl. tax payers and societies
Significant regulatory changes a key driver for reducing vulnerability
Soft factors – corporate culture, incentive system – also important8
Source: European Commission
EU - state aid used by member countries (2008 – 2012)
Resilience (cont’d)
Most severe controversies: Banca Monte dei Paschi, Bankia, Dexia(recent cases: Banco Espirito Santo, Corporate Commercial Bank)
9
Source: Sustainalytics
0
5
10
15
20
Corporate GovernanceCategory 1 Category 2 Category 3
Category 4 Category 5
# companies
Controversies overview
020406080
100
EnvironmentalImpact of Products
Complicity inHuman Rights
Violations
Sanctions Non-Compliance
CommunityRelations
Social Impact ofProducts
Category 1 Category 2 Category 3 Category 4 Category 5
# events
Responsible Finance –Acknowledging stewardship
Source: Sustainalytics
10
Controversies overview
“The cold heart” of the economy
Exposure: very broad, but mostly indirect
0%
20%
40%
60%
80%
100%
G.1.3.3UNEPFI
Signatory
E.1.5 CDPParticipation
S.4.1Activities in
SensitiveCountries
S.4.3 Society&
CommunityIncidents*
E.3.2 Product& ServiceIncidents*
G.1.3.1 PRISignatory
G.1.3.2ResponsibleInvestment
Policy
G.2.5.1ResponsibleInvestment
Team
E.3.1.11Responsible
AssetManagement
G.1.3.5Equator
PrinciplesSignatory
E.3.1.10Credit & Loan
Standards
E.3.1.15Sustainable
FinancialServices
S.4.2.3FinancialInclusion
high medium low
Responsible Finance (cont’d)
Trend: Continually gaining traction: mainly risk, but also opportunity considerations; promoting sustainable development; fiduciary duty
Performance: Still room for improvement
Sector performance
Source: Sustainalytics 11
Responsible Finance, general Responsible Investment Resp. Lending Sust. P&S
Access to Finance
Responsible Finance (cont’d)
Leaders
Distribution of scores
12
Top 5 companies: Responsible Finance (RF)
Leaders Country MCap (USD m)
KfW Germany n.a.
Banco Santander (Brasil) S.A. Brazil 26,669
DNB ASA Norway 31,877
Westpac Banking Corporation Australia 100,029
Skandinaviska Enskilda Banken AB Sweden 30,294
020406080
100120140
11-20 21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100
# of companies
Brackets score
Source: Sustainalytics
Spotlight: Syndicated Loans
Background: Banks’ credit books are black boxes Syndicated loan market a ‘test’ to assess banks’ ESG attitudes & responsibility
Two ideas: ‘Stranded assets’ and ‘ESG sub-prime’ (poor quality loans)
13
3% 3%
3%5%
5%
6%
6%
6%8%
8%
47%
Mitsubishi UFJ ANZTD Securities BarclaysBNP Paribas Royal Bank of CanadaBank of America CitigroupJPMorgan Chase & Co. Wells Fargo & CompanyOther
Deals with issuers from O&G sector Market share of underwriters in “ESG sub-prime” market
Source: Sustainalytics, based on Bloomberg data
Financial Product Governance –The paradox of trust & loyalty
Severe impact on customers and communities due to irresponsible behavior
Most significant cases include undisclosed product risks, fraud and misconduct (e.g. for mortgage-related products), excessive fees, predatory lending, conflicts of interest, and price manipulations
Controversies overview
Source: Sustainalytics
0
5
10
15
20
25
30
Anti-Competitive Practices Marketing Practices Quality
Category 1 Category 2 Category 3 Category 4 Category 5
# events
14
Financial Product Governance (cont’d)
American Customer Satisfaction Index
15
Source: ASCI, 2013
60
62
64
66
68
70
72
74
76
78
80
2006 2007 2008 2009 2010 2011 2012 2013
US Banks Bank of America JPMorgan Chase Citigroup
Index
General trust in banks has been hit but customer loyalty remained high
Regulatory changes directed towards customer protection
0%
20%
40%
60%
80%
100%
S.1.2Discrimination
Policy
S.1.3 DiversityProgrammes
S.1.1 Freedomof Association
Policy
S.1.4CollectiveBargaining
Agreements
S.1.5Employee
Turnover Rate
S.1.6 TopEmployer
Recognition
S.1.7EmployeeIncidents*
high medium low
Human Capital – Hiring capacity
Key for a bank’s profitability and long-term survival
Steering the corporate culture and the way employees act an increasingly important task for HR managers
16Source: Sustainalytics
Sector performancePreparedness Quant. Performance
Human Capital – Hiring capacity
17
Source: Sustainalytics
Distribution of scores
0
20
40
60
80
100
120
21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100
# of companies
Brackets score
25
0
108
200 0 1
0
5
10
15
20
25
30
LabourRelations
Health andSafety
BasicLabour
Standards
Category 1 Category 2 Category 3
# companies
Controversies overview
Leaders Country MCap (USD m)
Cif Euromortgage SA France n.a.
Intesa Sanpaolo S.p.A. Italy 58,526
Caisse centrale Desjardins Canada n.a.
Skandinaviska Enskilda Banken AB Sweden 30,294
ABN AMRO Group N.V. Netherlands n.a.
Human Capital: Leaders
45
50
55
60
65
-3y(129 companies)
-2y(135 companies)
-1y(136 companies)
current(138 companies)
Overall ESG score Environment Social Governance
Average score
Top 10 Banks
Company Country MCap (USD m) Score
National Austra l ia Bank Limited Austra l ia 71,817 83.7
Skandinaviska Enski lda Banken AB Sweden 30,294 83.6
CaixaBank, S.A. Spain 34,800 83.2
Westpac Banking Corporation Austra l ia 100,029 83.0
KfW Germany n.a. 82.3
DNB ASA Norway 31,877 81.7
Banco Santander (Bras i l ) S.A. Brazi l 26,669 79.5
Banco Bi lbao Vizcaya Argentaria , S.A. Spain 77,828 78.2
Nedbank Group Ltd. South Africa 10,003 78.2
Inter-American Development Bank United States n.a. 77.7
Momentum
Bottom-Up-Analysis
18
Industry Leaders (total universe)
Source: Sustainalytics
Bottom-Up-Analysis (cont’d)
19Source: Sustainalytics
Breakdown by ESG Theme
0
10
20
30
40
50
60
21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100
Overall Environment Social Governance
# of companies
Brackets score
Overall scoreMaximum: 84Average: 58Median: 56Minimum: 36
Bottom-Up-Analysis (cont’d)
20Source: Sustainalytics
Geographical Breakdown
010203040506070
31-40 41-50 51-60 61-70 71-80 81-90 91-100
North America Europe Asia-Pacific Rest of World
# of companies
Brackets overall score
Bottom-Up-Analysis (cont’d)
21Source: Sustainalytics
Breakdown by market cap
0
20
40
60
21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100
Overall Upper MCap bracket (> USD 10bn) Lower MCap bracket (< USD 10bn)
# of companies
Brackets score
Bottom-Up-Analysis (cont’d)
22Source: Sustainalytics
Controversies - overview
0 20 40 60 80 100
Public Policy
Corporate Governance
Business Ethics
Society & Community
Customers
Supply Chain - Social
Employees
Products & Services
Supply Chain - Env.
Operations
Category 1 Category 2 Category 3 Category 4 Category 5
# of events
Wrap-up: Impact areas of Banks
23Source: Sustainalytics
Key ESG Issue
GH
G L
evel
s
Air
Qu
alit
y
Lan
d
Wat
er Q
ual
ity
Wat
er A
vaila
bili
ty
Bio
div
ersi
ty
An
imal
Wel
fare
Loca
l Co
mm
un
itie
s
Cu
sto
mer
s
Emp
loye
e H
ealt
h &
Safe
ty
Lab
ou
r R
igh
ts &
Co
nd
itio
ns
Co
ntr
acto
rs &
Su
pp
ly
Ch
ain
Hu
man
Rig
hts
Soci
ety
Business Ethics
Resilience
Responsible Finance ### ### ### ### ### ### ### ### ### ### ###
Financial Product Governance
Human Capital
Areas of Sustainability Impact
no major impact major impact severe impact ### mostly indirect impact
Wrap-up: Impact areas of Banks
24
no major impact major impact severe impact ### mostly indirect impact
Source: Sustainalytics
Key ESG IssueR
egu
lato
ry
Envi
ron
men
t
Liti
gati
on
Ris
ks
Rep
uta
tio
nal
risk
s
Clie
nt
Dem
and
Ass
et R
isks
Op
erat
ion
al R
isks
Emp
loye
e
Mo
tiva
tio
n
Hir
ing
Cap
abili
ty
Business Ethics
Resilience
Responsible Finance
Financial Product Governance
Human Capital
Areas of Business Impact
Wrap-up: Outlook
Key ESG issues: High exposure, significant management gaps
Business Ethics: High risks are here to stay – regardless of reforms; the litmus test is whether banks are prepared to forego lucrative business opportunities.
Resilience: Regulatory pressure will remain high; but stability of banks is also related to “soft factors” that are typically only partly addressed by regulators.
Responsible Finance: Lots of room for improvement yet; however, we expect RF practices to gain traction in the banking industry and – in the long-run - become the norm rather than the exception.
Financial Product Governance: The pendulum is swinging back to more regulation – and higher costs; banks, thus, have begun to reposition themselves; one key factor for a changing culture will be incentives.
Human Capital: More stringent regulations expected, weakening the attractiveness of the industry further; thus, a shift towards a more strategic approach in HR management appears pivotal.
25
Thank you!
26
Thank you for listening and please feel free to ask your questions!
Claudia VolkAssociate Director, Research Products
Disclaimer
27
Copyright © 2014 Sustainalytics. All rights reserved.
No portion of this material may be reproduced in any form without the
expressed, written permission of Sustainalytics.
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For more information please contact:
Claudia VolkAssociate Director, Research Products
Phone: +49 (0)69 9675 9097Email: [email protected]: www.sustainalytics.com