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EUROPAS C URRICULUM V ITAE PERSONAL INFORMATION Name Jovanovic Ivan Address 60 Cara Dusana street, Belgrade, Serbia Telephone + 38 1 11 2631830 Mobile + 381 64 9263 108 E-mail [email protected] Nationality Serbian Date of birth 11/11/1967 Desired employment / Occupational field Marketing Manager WORK EXPERIENCE Dates October 2014 - today Name and address of employer NCR company, Belgrade, Bul. Mihajla Pupina 5b • Type of business or sector ATM Services • Occupation or position held Intelligent Dispatch Agent • Main activities and responsibilities Customer Support, Coordination with Engineers, Provide solutions Dates March 2011 – July 2013 Name and address of employer GFK d.o.o. Bul. Mihajla Pupina 10b, 11000 Belgrade, Serbia • Type of business or sector Marketing • Occupation or position held Market Analyst

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E U R O P A SC U R R I C U L U M V I T A E

PERSONAL INFORMATION

Name Jovanovic IvanAddress 60 Cara Dusana street, Belgrade, SerbiaTelephone + 38 1 11 2631830Mobile + 381 64 9263 108E-mail [email protected] SerbianDate of birth 11/11/1967Desired employment / Occupational field

Marketing Manager

WORK EXPERIENCE

• Dates October 2014 - today• Name and address of employer

NCR company, Belgrade, Bul. Mihajla Pupina 5b

• Type of business or sector ATM Services• Occupation or position held Intelligent Dispatch Agent• Main activities and responsibilities

Customer Support, Coordination with Engineers, Provide solutions

• Dates March 2011 – July 2013• Name and address of employer

GFK d.o.o.Bul. Mihajla Pupina 10b, 11000 Belgrade, Serbia

• Type of business or sector Marketing• Occupation or position held Market Analyst• Main activities and responsibilities

Qualitative, quantitative market research;

• Dates July 2009 – July 2010• Name and address ofemployer

HUTP “Royal” d.o.o.Kralja Petra 56, 11000 Belgrade, Serbia

• Type of business or sector Hospitality, tourism, travel services for institutions and businesses• Occupation or position held Sales & Marketing Manager• Main activities and responsibilities

Booking, Reservation of hotel accommodation; travel packages sales;Organising sightseeing tours, transfers, excursions.

• Dates 8th October 2008 - 9th February 2009• Name and address of employer

“Dufry” d.o.o. Airport Nikola Tesla, Belgrade

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• Type of business or sector Private• Occupation or position held Retail Manager• Main activities and responsibilities

Organisation of Sales; Coordination with Purchase and Logistic Department; Organising Sales Promotion Activities with Marketing Manager;

• Dates 4th July 2004 – 19th September 2008.• Name and address ofemployer

Embassy of India BelgradeLjutice Bogdana 8, 11040 Belgrade

• Type of business or sector Government Administration• Occupation or position held Marketing Assistant• Main activities and responsibilities

Following Trade, Commercial activities, Foreign Trade, Customs rules and regulations;Correspondence with Indian and Serbian Government institutions, organizations, companies;Preparing periodical Commercial reports; Making sector wise list of Serbian and Indian companies; Organizing trade events, promotions, round tables, cultural activities; Preparing material for the website;

• Dates January - May 2004• Name and address of employer

ICE MEGAN Group d.o.o. Bul. M. Pupina 10z, Belgrade

• Type of business or sector Private company, “Nestle” Authorised Distributor• Occupation or position held Export – Import Manager• Main activities and responsibilities

Preparing Orders according the list of goods available for our market; Preparing documents for Import; Organizing of transport, custom clearance of goods; Preparing periodical reports; Following the payments of the imported goods.

EDUCATION AND TRAINING

• Dates January 1993.• Name and type of organisation providing education and training

“DATA 3” d.o.o., Belgrade, Masarikova 5

• Principal subjects/occupational skills covered

Program in the area of Accounting - book-keeping software

• Title of qualification awarded Authorized seller of Book-keeping application / software• Dates January 1994• Name and type of organisation providing education and training

Federal Customs Authority, Belgrade (Branch: Belgrade Port)

• Principal subjects/occupational skills covered

Foreign Trade / Federal Customs Regulations / Presenting New Form of Export/Import Customs Declaration

• Title of qualification awarded Authorization for Customs Agent

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• Dates February 2003• Name and type of organisation providing education and training

Faculty of Organizational sciences, Belgrade

• Principal subjects/occupational skills covered

Business Plan creation / Preparation, training

• Dates April 2003• Name and type of organisation providing education and training

GROSSOPTIC D.O.O.

• Principalsubjects/occupational skills covered

Internal specialist education for reading glasses and lenses’

• Dates March 2004• Name and type of organisation providing education and training

Faculty of Organizational sciences

• Principal subjects/occupational skills covered

Leasing Management

• Dates December 2008• Name and type of organisation providing education and training

Belgrade Stock Exchange

• Principal subjects/occupational skills covered

Investment Funds

• Dates June 2004• Name and type of organisation providing education and training

OECD

• Principal subjects/occupational skills covered

Succesfull Services Exporters Workshop

• Title of qualification awarded

PERSONAL SKILLSAND COMPETENCES

.MOTHER TONGUE SERBIAN

OTHER LANGUAGES

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ENGLISH• Reading skills Excellent• Writing skills Excellent• Verbal skills Excellent

SPANISH• Reading skills Excellent• Writing skills Good• Verbal skills Good

GERMAN• Reading skills Basic• Writing skills Basic• Verbal skills Basic

SOCIAL SKILLSAND COMPETENCES

Excellent ability of communication and teamwork especially developed during the internship at the Italian Cultural Institute where I often worked with other people.

Positive experience of working in multicultural organisations

ORGANISATIONAL SKILLSAND COMPETENCES .

During my job as Area Sales Manager in various companies in Belgrade I used to coordinate team of invigilators and ushers thus developing a good experience in the administration of people.

TECHNICAL SKILLSAND COMPETENCES

.

Good knowledge of Microsoft Windows (XP, 7). MAC OS 9xExcellent ability in navigatine through the Internet.Text EditorGood knowledge of Microsoft Word. Microsoft Dynamics NAV,Adobe Photoshop, Bryce, Corel Draw.

DRIVING LICENCE(S) B

ADDITIONAL INFORMATION PUBBLICATIONSANNEXES Since 2004 General Secretary of “Yugoslav Association of Scientists and Inventors “Brain Trust”, Belgrade

General project for legal and economic reform rural development, product quality and human life, Association of Scientists and Inventors “Brain Trust”, Belgrade

Essay in Serbian on BRUSSELS definition of value and GATT Agreement;Essay in Serbian on International Marketing Basics.Essay on Electronic_trading.