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Setting the Standard For Skilled, Compassionate Care 2012 Annual Report Three locations serving ten northeastern counties of Oklahoma: Hospice of Green Country, Inc. 1120 S Boston Ave Suite 200 Tulsa, OK 74119 918-747-2273 Northeast Office 653 W Claremore St Claremore, OK 74017 Southwest Office 19 N Main Sapulpa, OK 74066 hospiceofgreencountry.org Hospice of Green Country, Inc. is the area’s only United Way supported hospice. It receives funding from both the Tulsa Area United Way and the Rogers County United Way. HGC is licensed by the State of Oklahoma and is Medicare certified. Since 1987, Hospice of Green Country’s (HGC) vision has been to be the pacesetter for compassionate end-of-life care that serves the physical, emotional, and spiritual needs of the patient as well as the patient’s family. HGC’s mission - to provide compassionate and quality end-of-life care to patients and families, regardless of their ability to pay - is grounded in one core belief: everyone deserves to die with dignity, in comfort and peace. Regardless of ability to pay … accepting patients who do not have the ability to pay for end-of-life care makes HGC the leading provider of high quality hospice care for those without resources. Decisions regarding care are based on patients’ individual needs, not their pay source. Special programs Brazos Abiertos, meaning “Open Arms” offers the Hispanic/Latino populations culturally sensitive materials as well as translation service for hospice care and education. Live Alone allows patients with limited means, who live alone or who have limited access to a caregiver, the opportunity to stay in their homes in familiar surroundings through special supportive services that maintain their safety and quality of life. Pet Peace of Mind allows a cherished pet companion to stay in the home when the patient can no longer feed or care for it due to their own health care needs. PPOM also provides reassurance that this beloved family member will be taken care of after the patient is gone. Grief and Bereavement Services are offered to each patient’s family and friends for at least 13 months following the death of their loved one. HGC provides compass- sionate listening, counseling, referrals, memorial services, a resource library and support, according to each family’s needs and wishes. The special program “Bear Hugs” is designed for the surviving children and grandchildren of our patients. Everyone . . . In 2012, Hospice of Green Country provided comfort and dignity to 211 patients for a total of 20,357 days of hospice care. Like us on Facebook

Everyone - Hospice of Green Country · 2012 Annual Report Three locations serving ten northeastern counties of Oklahoma: Hospice of Green Country, Inc. 1120 S Boston Ave Suite 200

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Page 1: Everyone - Hospice of Green Country · 2012 Annual Report Three locations serving ten northeastern counties of Oklahoma: Hospice of Green Country, Inc. 1120 S Boston Ave Suite 200

Setting the Standard

For Skilled, Compassionate Care

2012 Annual Report

Three locations serving ten northeastern counties of Oklahoma: Hospice of Green Country, Inc. 1120 S Boston Ave Suite 200 Tulsa, OK 74119 918-747-2273 Northeast Office 653 W Claremore St Claremore, OK 74017 Southwest Office 19 N Main Sapulpa, OK 74066

ho spice ofg reenc ou ntr y. o rg

Hospice of Green Country, Inc. is the

area’s only United Way supported

hospice. It receives funding from both

the Tulsa Area United Way and the

Rogers County United Way.

HGC is licensed by the State of Oklahoma and is Medicare certified.

Since 1987, Hospice of Green Country’s (HGC) vision has been to be the pacesetter

for compassionate end-of-life care that serves the physical, emotional, and spiritual

needs of the patient as well as the patient’s family. HGC’s mission - to provide

compassionate and quality end-of-life care to patients and families, regardless of

their ability to pay - is grounded in one core belief: everyone deserves to die with

dignity, in comfort and peace.

Regardless of ability to pay … accepting patients who do not have the ability to pay

for end-of-life care makes HGC the leading provider of high quality hospice care for

those without resources. Decisions regarding care are based on patients’ individual

needs, not their pay source.

Special programs Brazos Abiertos, meaning “Open Arms” offers the Hispanic/Latino populations culturally sensitive materials as well as translation service for hospice care and education.

Live Alone allows patients with limited means, who live alone or who have limited access to a caregiver, the opportunity to stay in their homes in familiar surroundings through special supportive services that maintain their safety and quality of life.

Pet Peace of Mind allows a cherished pet companion to stay in the home when the patient can no longer feed or care for it due to their own health care needs. PPOM also provides reassurance that this beloved family member will be taken care of after the patient is gone.

Grief and Bereavement Services are offered to each patient’s family and friends for at least 13 months following the death of their loved one. HGC provides compass-sionate listening, counseling, referrals, memorial services, a resource library and support, according to each family’s needs and wishes. The special program “Bear Hugs” is designed for the surviving children and grandchildren of our patients.

Everyone . . .

In 2012, Hospice of Green Country provided comfort and dignity to 211 patients for a total of 20,357 days of hospice care.

Like us on Facebook

Page 2: Everyone - Hospice of Green Country · 2012 Annual Report Three locations serving ten northeastern counties of Oklahoma: Hospice of Green Country, Inc. 1120 S Boston Ave Suite 200

By the numbers . . .

Gender: Female 112

Male 99

Age: 35-64 years 43

65+ 176

Our Volunteers Eighty-eight wonderful volunteers gave 3,296

hours of service and drove 27,028 miles,

saving the agency $80,891. Medicare requires

that 5% of a hospice’s direct services be

matched by volunteer hours. HGC’s matching

percentage in 2012 was 13%.

Through Courtesy Care, Hospice of Green Country provided a total of 1,399 days of care to 33 patients who could not otherwise afford hospice services. The average age of our Courtesy Care patients was 57 years. According to the National Hospice & Palliative Care Organization, the typical for-profit hospice rate in serving low income individuals is 1.5% of patient census. HGC’s rate in serving those without resources was 16% of our patient census.

Average length of stay in 2012: 61.26 days

2012 Board of Directors

PPOM program helped patients provide basic care - food, litter, walks, grooming, vet visits - for 25 pets, averaging $102 per pet.

* * * * *

Arthur Rasher, PhD, President

Kevin Doyle, Vice President

Herb Haschke, Jr., Treasurer

Don A. Hamilton, Jr., Secretary

Directors

Mike Bagby

Kristi Gavlik

Eddie Hathcoat

James Lee

Ricki Jo Neff

Hal Salisbury

Ziad Sous, MD

Juanita Stewart, RN

Kate Barron Alicante, TYPros Intern

Kirby Davis, Leadership Tulsa (LT) Intern

Rob Gardenhire, Leadership Tulsa Intern

Kimbra Ranallo-Scott, LT Intern

Honorary Board Members

Peggy V. Helmerich

Ron Peters

Executive Staff

Tamra Moore, RN, Executive Director

Susan Garcia, Director of Development

Pam Kieslich, Facilities/ HR Manager

Marie McKee, Director of Finance

Amy Pulliam, Director of Volunteers

Julie Sissom, RN, Director of Patient Care

Please visit our webpage to view the individuals, businesses and foundations who generously supported our mission and work, as well as those who gave memorials for their friends and family.

w w w . h o s p i c e o f g r e e n c o u n t r y . o r g

* * * * *

2012 Audited

Revenue: $2,172

Expenses: $2,093

# of gifts received in 2012 642

# of donors in 2012 462

# of donors who gave memorials for their friends or family

245

# of donors who honored their friends and colleagues with a gift

9

# of in-kind gifts received 77

Honor Roll of Donors

Dollars in thousands

Pet Peace of Mind

Live Alone

Twenty-one patients were able to stay in their homes surrounded by their cherished belongings by using special Live Alone services.