Everything we know. For You. Norse Consulting Amanda Allen Scott Becker Max Colaner Johna Johns Christine Kohrs Ann Steward Terri Stickels. Objectives. Evaluation of the Taleo system Ease of job search and application process Response time from the recruiter - PowerPoint PPT Presentation
Everything we know. For You
Norse ConsultingAmanda AllenScott BeckerMax ColanerJohna JohnsChristine KohrsAnn StewardTerri Stickels
ObjectivesEvaluation of the Taleo systemEase of job search and application processResponse time from the recruiter Interaction with the recruiter (if any)
Evaluation Process Data collected
ApplicantDate AppliedRequisition numberPosition titleLocation
Start timeEnd timeNumber of clicksFeelingsCommunication
Application ProcessApplied for 1-2 jobs per week beginning October 3rd through November 6thMinimum of 12 per personTotal of 89 jobs
LocationsDrakeUniversity HospitalWest ChesterUC Health Business Center
Initial visit to websiteMy Account OptionsFont size and color are not easily discernibleDoes not lead to profile creation Access My ProfileFont size and location7.5 font!Scroll down screen in the right side marginJob SearchTab locationOut of way, scroll down to find it Tab wordingOverlooked tab because of excessive words
Job SearchTab locationOut of way, scroll down to find it Tab wordingOverlooked tab because of excessive wordsMy Account OptionsFont size and color are not easily discernibleDoes not lead to profile creation Access My ProfileFont size and location7.5 font!Scroll down screen in the right side margin
5Uploading resumeExpect ease and convenienceAuto-transfer functionIncorrectly transfers informationWork Experience/School informationRefused informationWould not accept prospective date of graduationAccommodate range of resume formats or specify otherwise
Getting to the search pageSearch pages options:There are two options that take us through 2 or 3 pages.
Effectiveness:Both routes are long and not direct. Search optionsThere are many options that we can choose from to search for jobs, but the advanced options do not work properly.
The search box is not user friendly and hard to navigate.
PositivesWe like that all priority jobs are listed first.
Taleo is used with some of your competitors so this is not new to applicants in the medical field. Job titlesJob titles are inconsistent within the same locations and throughout different locations.
Job titles need to be user friendly, it is hard to tell what a job is by the title.
Unclear communication expectations We expected to receive an additional email, and be notified when we were no longer under consideration, instead it was required for applicants to log in the UC Health website to find this information out.
Although we asked to received a rejection letter when we were no longer under consideration, we did not receive that email.
Unclear status titles/labels We were uncertain in what each Submission status meant, and the differences in them.
For example, Application received, and Reviewing Resume. Even though these status can be clicked on, the only description is under no longer under consideration.
Length of time As of November 14th, jobs applied for as far back as October 3rd are still in the reviewing resume phase.
We feel as if six weeks to not have an answer either way is lengthy, especially for these more entry level positions.
External comparisonsThe hospitals we compared:The Christ Hospital Good Samaritan HospitalMercySt. ElizabethTri Health
Internal comparisons by location Application Received Reviewing Resume No Longer Under Consideration Total University Hospital 338647UC Business Center 441422West Chester1089Drake 40711Total 42123589University Hospital 70.21%17.02%12.77%100%UC Business Center 18.18%18.18%63.64%100%West Chester 11.11%088.89%100%Drake 36.36%063.64%100%Internal comparisonSubmission status: application received, reviewing resume, no longer under consideration
Inactive (no longer accepting job submissions): 28 positions for submission statues with application received and reviewing resume
University Hospital: Application Received 70.21%, Reviewing Resume 17.02%, No longer under consideration 12.77%
Internal comparison cont UC Business Center: Application Received 18.18%, Reviewing Resume 18.18%, No longer under consideration 63.64%
West Chester: Application Received 11.11%, Reviewing Resume 0, No longer under consideration 88.89%
Drake: Application Received 36.36%, Reviewing Resume 0, No longer under consideration 63.64%
External comparisonSt Elizabeth (2), Christ Hospital, Tri Health, Mercy (2), Good Sam
Positives from other sites: Gave jobs in alphabetical order, overall layout (req number, job type, department name, and location), user friendly, communication (received email after applying for position and once positions have been filled), uploading resume, gave better job descriptions and requirements for positions. Negatives: asking for additional information such as social security number, test was required to apply for a position