Executive Director, People & Places - Community Housing CymruAt Taff Housing Association we’re ‘Building Foundations for Better Futures’, having undergone some radical structural

Executive Director, People & Places

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Job Information Pack

Executive Director - People & Places



YOUR APPLICATION

Dear Applicant

Thank you for your interest in this position. Enclosed is the information you will require to assist you in

completing your application.

To apply please can you:

• Provide an up-to-date CV which shows your full career history with any breaks explained (we

recommend that this is no longer than three pages);

• Write a supporting statement detailing how you are a good candidate for this post and how

you fulfil the person specification (we recommend that this is no longer than three pages);

• Indicate if you cannot attend the interview date.

Please note that applications can only be considered if all the documentation is completed.

Please send your application, preferably in MS Word format by email to:

[email protected]

Applications must be received by 9am on Friday 11th

January 2019

We look forward to hearing from you.

Kind regards

People Services Team

Taff Housing Association – Executive Directors


CONTENTS

Welcome letter from the Chief Executive 4

About Taff Housing Association 6

Job overview 7

Person specification 9

Conditions of service 11

Media Advertisement 12

Key dates 12

The following supplementary information can be viewed/ downloaded from

www.taffhousing.co.uk

Annual Report 2017/18

Financial Statements 2017/18

Welsh Government Regulatory Assessment Board Members



Message from the Chief Executive

Taff has come a long way in

the last two years,

completely transforming our

structures and processes and

launching a new 5 year plan,

‘Building Foundations for

Better Futures’.

The Executive Team of three

– this post, the Executive

Director of Business and

Finance, and the Chief

Executive – are the drivers

for realising the Board’s

vision and ambitions for our

people and communities.

The Executive Team has a

whole organisation brief,

helping achieve our business

outcomes. Core

responsibilities are outlined

on pages 7-8, but we are

open to matrix management

arrangements in a number of

areas. It is important for us to

recruit an excellent leader in

the first instance, and use the

strengths of the Executive

Team to determine where

specific responsibilities will

lie.

This role is not about

managing departments, it is

about leading our business.

We’re looking for someone

who embraces new ways of

working, including PIE,

‘Nudge’, collaboration and

Agile project management,

and who is committed to

creating a strong senior

team.

I hope the information in this

pack encourages you to find

out more about Taff Housing

Association and to apply for

this exciting position.

Yours sincerely

Elaine Ballard





Introduction

Our Head Office is located in Canton, Cardiff

within easy reach of our Tenants. As an

‘anchor’ organisation, Taff has always tried to

create inclusive communities, building on

people’s strengths and abilities. We are here

to support and encourage innovative and

creative solutions driven by our people –

customers and staff. We have fully embraced a

co-productive future.

Taff is also a strong business, and has a record

of confidence from lenders and the Regulator,

achieving ‘standard’ judgements at each

assessment.

We continue to develop new Social Housing,

and invest in our existing stock. But we also

work with individuals and communities to

develop their resilience, aspirations and

ambitions.

Taff is about nurturing ‘whole places’, which

are kind, inclusive, energetic and creative.

We have committed to ‘Build Foundations for

Better Futures’ in our plan which takes us to

2022. Our ambitions are to:

• BUILD A REPUTATION FOR DELIVERING

GREAT SERVICE & INNOVATION – we want our

customers to value our services, and think of

new, more efficient ways to work with them

• BUILD HOMES & COMMUNITIES – we will

build at least 50 homes each year, and

promote safe, cohesive communities

• BUILD RESILIENCE AND ASPIRATIONS – we

will work with people to find their strengths,

and help them achieve what’s important to

them. We will give them tools to cope

independently

• BUILD A GREAT PLACE TO WORK - we want

people to feel part of Taff, and to take

leadership roles wherever they are in the

organisation

• BUILD FOUNDATIONS FOR BUSINESS

SUCCESS – if we want to be innovative and use

technology to help us grow, we need to ensure

all our systems work well – financial, IT,

document management etc.

• BUILD COMMERCIAL CAPACITY – healthy

surpluses allow us to build homes and to try

out new ventures; research and development

will underpin all new business ideas

We recognise that our success depends on the

quality, skills and commitment of the people

who work for us. We are committed to

equality and we embrace diversity, and

welcome applications from all.



The Job - Executive Director We are looking for an exceptional candidate to join our Executive Team who will help us provide

cross –organisation transformational leadership for Taff’s strategic and corporate objectives.

Candidates might have gained the required skills and experience within the Housing Sector or they

may bring transferable skills from other sectors.

We expect you:

� To lead with authenticity, inspiring trust and empowering staff;

� Through your collaborative style, to facilitate and help us embrace innovation;

� To be politically astute, with the skills to nurture and influence partnerships, policy and

external relationships;

� To achieve a strategic alignment of frontline and business partnering services;

� To empower Heads of Service to work together collaboratively to deliver services;

� To ensure we are a people focused organisation, getting the best out of staff at all times;

� To build credibility through effective networking, seeking opportunities for business

development and growth;

� To increase our financial strength and business growth;

� To ensure a continued focus on ‘Tenants at the Heart’;

� To use your skills flexibly in staff and project management;

� To work in partnership with Board Members on strategic direction and effective governance ;

� To provide assurance to the Regulator on all relevant compliance matters.

ORGANISATIONAL

Taff will be well governed. We will stay true to our

values and provide excellent customer service

Our approach will be kind, inclusive, creative and co-

productivePEOPLE & PLACES

The service we deliver through people, for people

and with people will be first class.

Our staff and customers will feel valued, supported and encouraged. Staff will work well with each other

and with external partners.

BUSINESS & FINANCE

Our business will be financially sound; growth

and value for money focussed; outward

looking; ensuring a viable and vibrant future



Chief Executive

Leadership, Strategy, Partnership, Governance, Health & Safety, Growth.

Executive Director

PEOPLE & PLACES

Cross organisational Leadership

Strategic Input

Developing Partnerships

Staff & Customer Engagement

Health & Safety (Staff & Customers)

Equality & Diversity (Staff & Customers)

Customer Service Delivery (Internal & External)

Housing Management & Rental Income

Housing Maintenance & Repairs

Jobs & Training

(Customers)

Regulation (Landlord Services)

Performance Management

Executive Director -

BUSINESS & FINANCE

Cross organisational Leadership

Strategic Input

Developing Partnerships

Treasury Management

Asset Register/ loan portfolio

Investments

Business Development & income generation

Commercial Contracts

Business Continuity

Management information

& Business Intelligence

Value For Money, Procurement

IT , Office & Governance Services

Risk Management

Company Secretary

Regulation (Finance & Governance)

Performance management

Matrix Responsibilities

• Development & Asset Management

• Health & Safety (Assets)

• Organisational Culture & Design

• Learning & Development

• Employee Engagement

• Communications (Customers & Public)

• Support Services Delivery

• Supported Housing Management

• Marketing



The Person - Personal Characteristics

� Leads by example, is trusted, motivational and inspiring

� Lives our values & behaviours, actively demonstrating humility and integrity � Is transformational with a clear strategic vision of the future � Ability to communicate succinctly and without ambiguity � Solution focused; nurturing innovation and continuous improvement to create sustainable

success � Builds organisational capacity through learning and development � Can develop highly constructive and effective relationships, with the ability to influence key

decision makers

� Personal awareness, knows strengths and limitations, understands the impact of behaviours

� Responds to change positively, demonstrating agility and flexibility

� Articulates ideas and messages in a variety of ways to diverse audiences

� Understands the importance of two way communication with excellent listening skills

� Astute judge of people and prudent evaluator of business opportunities

� Intellectual capacity, stamina and agility to deal with a broad span of duties, to gain the

respect of a wide range of people and to balance internal and external demands

� Personal resilience with a tough mind who can work under pressure, at pace

� Personal presence and ability to project and inspire confidence at all levels fostering a culture

where staff and customers feel motivated to participate

� Accepting of differing views, with a willingness to be adaptable to achieve results

� Understanding of what constitutes excellence and what it takes to achieve and sustain it

� Is committed to Taff’s values, aims and objectives and demonstrates an enthusiasm and

passion for all it is seeking to achieve

� Experience of successful collaborative working with external organisations across public,

private and community sectors

� Ability to build strong relationships and support for initiatives, aligning activity and resources

to deliver strategic objectives

� Ability to lead strategic transformational programmes in multi-functional operating

environments involving people, infrastructure, systems and culture change

� Thinks analytically and creatively to solve strategic organisational problems

� Commitment to supporting and developing a coaching culture



The Person - Knowledge/Skills/Experience

� Experience of leading on service delivery to customers

� Has a good understanding of housing and related services, and the context in which they

operate

� Knowledge of property maintenance and Landlord Compliance

� Ability to work closely and professionally with Business & Finance colleagues, to create

business cohesion

� Has a good understanding of the HR function and how it contributes to organisational success

� Ability to lead at a strategic level in Health and Safety and Equality/ Diversity

� Experience/understanding of strengths based approach to Community Development

� Identifies risks and options, developing strategies to manage and mitigate them

� Educated to Degree Level or equivalent

� Experience of leading & managing Staff

Desirable:

� Leadership Qualification

� Working knowledge of housing law

� Expertise in one or more of the following :

- Development & Asset Management

- Health and Safety (Assets)

- Organisational Culture & Design

- Learning and Development

- Employee Engagement

- Communications (Customers & Public)

- Support Services Delivery

- Supported Housing Management

- Marketing



Conditions of Service

Salary: 5 point market related scale £80,735 – £85,729

Pension: You can chose between:

Social Housing Pension CARE 1/60th

Scheme

Social Housing Defined Contribution Scheme

Social Housing Auto Enrolment

Contract Type: Permanent

Working Week: 35 hours a week, normally Monday - Friday

There will be occasional evening work

There may be a requirement for work or travel on weekends to meet the

needs of the business

Flexible working in accordance with our Work life Balance Policy

Annual Leave: 25 days annual leave (extra 1 day’s leave after 5 and 10 years’ service –

total of 27 days)

plus 4 extra statutory days

plus 8 bank holidays

Location:

Head Office, Canton, Cardiff, CF5 1JD

You will be required to regularly visit our area offices and projects

References:

Two satisfactory professional references, including one from your current

employer. (Family members cannot provide references)

Business Mileage:

You will be required to use your own vehicle for use on business journeys

Mileage expenses paid at the locally agreed rate

You are required to insure your vehicle for business use

Probationary Period: 6 month probationary period

Other Terms &

Conditions:

Please see ‘Working For Us’ for a full range of benefits



Media Advertisement

Executive Director – People and Places £80,735 – £85,729 Delivering excellent services through our people

Cardiff At Taff Housing Association we’re ‘Building Foundations for Better Futures’, having undergone some

radical structural and cultural changes in the last 2 years.

This is an exciting journey, as we move from having ‘fixed the basics’ and having re-energised our

ambitions, we are now ready to deliver ground breaking new services and ways of working.

We have redefined our leadership roles and are looking to work on a truly matrix basis across the

Executive Team. Our new Executive Director will be a leader first and foremost, able to understand

and contribute to the whole organisation at a strategic level. Open and inclusive in style, you will

have strong professional and people skills, a ‘future focussed’ approach, and the ability to thrive and

bring others with you through change and ambiguity.

For further information about this role contact the People Services Team on 02920 259173

Closing Date: Friday 11

th January 2019

Interview & Assessment: Tuesday 22nd

January 2019



Documents

Executive Director, People & Places - Community Housing CymruAt Taff Housing Association we’re ‘Building Foundations for Better Futures’, having undergone some radical structural