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Executive LeadershipCreating a High Performing Culture
APHAAOct 2, 2018
Facilitator
Nancy MoreKnowledge Philanthropist
Rules of Play
Step Up, Step Back
Break time, anytime
What’s said here stays here
We will send the PowerPoint to you
By the end of this session, participants will be able to:
• Define and identify characteristics of organizational culture
• Develop and apply strategies and tools that contribute towards the creation of a high performing organizational culture
• Identify next steps to effectively align employees, board members, and volunteers with organizational culture, mission, and goals
Learning Outcomes
1. What is culture and how does it show up in our work?
2. How do your bring alignment to personal & organizational values
3. What is our role in shifting culture?
Agenda
• Name & Organization
• What do you hope to get out of this program?
Introductions
You don't have to be a great writer, perfect speller, or creative thinker to keep a personal journal
Writing a Journal
What is Culture Made Of and How Does it Show Up in our Work?
Artefacts, Values & Assumptions
Culture is a Living System
Leadership
Relationships
Rewards
Rituals
Narrative
Rules
The Culture System
Culture
Think about the concrete ways your organization expresses its culture.
At my organization we always ___________ (x3)At my organization we never ____________ (x3)
Activity 1
• Why focus on culture? • What specific parts of our
organization does it influence?
• How do leaders impact culture?
Discussion
Leadership Functions
Adapted from the Wilcox Model for Effective Nonprofit Leadership
Gov
erna
nce
Man
agem
ent
Alignment
Values
Vision
Mission
Success
Priorities
Strategies
Activities
Performance Objectives
Leadership
Narrative
Ritual
Rewards
Rules
How do we influence a culture shift from where we sit?
Discussion
Case Study: Children’s Village
Influence Map
• What do we refer to when we use the term organizational values?
• What work do they do in our organizations?
• How do they serve us as leaders?
Discussion
“When your values are
clear to you, making
decisions becomes
easier”
- Roy E. Disney
Organizational Values
• Respect• Trust• Inclusion• Collaboration• Transparency• Diversity• Professionalism• Compassion• Caring
Common Values
Leadership Functions
Adapted from the Wilcox Model for Effective Nonprofit Leadership
Gov
erna
nce
Man
agem
ent
Alignment
Values
Vision
Mission
Success
Priorities
Strategies
Activities
Performance Objectives
How do we build alignment between personal values and organizational values?
Discussion
• What behavior is rewarded? Punished?
• Where are resources actually spent?
• Which rules are followed? Which are ignored?
• What stories are legend? And what do they convey?
• When is discomfort tolerated? When is it rejected?
Values Bring Culture to Life
• Call from a board member• Big donation• Confidentiality vs.
Transparency• Scheduling challenge• Reports• Do it right or do it quick?• Fiscal prudence or
innovation?
Values Guide How We Might Handle
How do we make values real?
• Practice makes perfect• Conversations• Setting goals and plans• Job Interviews• Internal Communications• External communications• Other ideas?
Values-Based Behaviour
“We don’t have to be
perfect, just engaged and
committed to aligning
values with actions”
- Brenee Brown
Food for Thought
• What culture do we want?• What does living this culture look like?• What does not living this culture look like?
Journal Questions
1. What is culture and how does it show up in our work?
2. How do your bring alignment to personal & organizational values
3. What is our role in shifting culture?
Agenda
Implementing New Practices
What is one thing you want to put into practice?
What is one thing you want to let go of?
Thank you
Join us for our next learning opportunity.
