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EXECUTIVE SESSIONFour Key Elements of Success in the Age of Digital DisruptionJerod Powell – Founder and CTO
INFINIT Consulting
Agenda
• About INFINIT and my own journey
• Why we’re here – DX Market predictions
• Item #1 – Situational awareness
• Item #2 – Foundation health and vitality
• Item #3 – Business Optimization
• Item #4 – Business Transformation
• Summary
• Q/A
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IT Consulting MSP CSP IP
Digital Foundation<3 Months
Optimization6-12 Months
InnovationINFINIT
INFINIT’s Journey – Celebrating 10 years
6 Step Customer Transformation Journey
1
Situational Awareness
Situational Awareness
• Market knowledge:• Understand overall market dynamics and competitive landscape
• Understand your customers vertical/segment, what changes will impact them
• Self knowledge:• Evaluate your current tech, business systems. What percentage is
cloud-based. Which systems kill productivity. Establish get well plan. Security, compliance, BDR/continuity, mobility, etc.
• Is your current business plan relevant anymore, require pivot
• Evaluate your staff, suppliers, partners, etc. Is everyone accountable to your vision/plan?
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Why we’re here: Digital Transformation
• In 2019, spending on DX initiatives will reach almost $2.2 Trillion, 60% more than 2016
• By 2020 75% of Cloud Services revenue will go through channel/brokers
• By 2020, the “cloud broker” landscape serving SMBs will become highly verticalized, offering cloud based business services.
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Source: http://www.idc.com/events/futurescapes
IDC FutureScape 11/1/16: Worldwide IT 2017 Industry Predictions
Reference: IDC Predicts the Emergence of "the DX Economy" in a Critical Period of Widespread Digital Transformation and Massive Scale Up of 3rd Platform Technologies in Every Industry – 4 November, 2015
CLOUD By 2020, IDC predicts that enterprise spending on cloud services, the hardware and software to support cloud services, and the
services for implementing and managing cloud services will exceed $500 billion, more than three times what it is today.
AICognitive systems are already providing critical assistance to organizations dealing with the tsunami of data. Spending on
cognitive software platforms is forecast surpass $1 billion this year and will scale up dramatically over the next three years.
DIGITAL
DISTRIBUTION
In the expanding DX economy, industry cloud platform and community participation will become increasingly vital to scale up
digital supply chains and digital distribution channels by as much as 100- to 1000-fold. IDC predicts that as the number of
industry clouds will reach 500 or more by 2018, up from today's 100-plus.
DIGITAL
FAÇADE
As the DX economy compresses pricing in many sectors, IDC predicts that 60% of B2B and 80% of B2C enterprises will overhaul their
"digital front doors" - and the customer engagement systems behind them - to support 1,000 to 10,000 times more customers and customer
touchpoints than they do today. IDC predicts that Customer/Intimacy @Scale will be the biggest, most complex enterprise-wide DX initiative
that organizations will have to face, requiring a fundamental cultural and operational transformation.
IOTIDC predicts the number devices on the IoT will more than double to 22 billion and drive the development of 200,000 new apps
and solutions that take advantage of them. These devices and solutions have the potential to redefine competitive advantage in
virtually every industry.
DATABy 2018, IDC predicts that the flow of external data into organizations with advanced DX strategies will increase by as much as
a factor of five while high-end DX performers will increase their "data out" by 500-fold or more.
INNOVATION
CAPACITYThe DX economy – operating at scale – will be driven primarily by code.
Tools and Best Practices
• Events and communities
• Network: peers, partners, competitors, customers
• Industry analysts
• Business management philosophy
• Business plan and budget refresh
• INFINIT Assessment Tool
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2
Foundational Health & Vitality
Foundational Health & Vitality
• Establish and execute get well plan• Resolve high priority business critical issues
• Establish digital foundation based on cloud-based services
• Implement data warehouse for business analytics
• Implement business management system/philosophy
• Establish new vision, strategy and execution plan.
• Establish tactical elements of GTM – 3 – 6 – 9 – 12 – 24 – 36 month and moonshot.
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Tools and Best Practices
• INFINIT Digital Foundation
• INFINIT DX Assessment
• Business management philosophy
• INFINIT Data Warehouse
• INFINIT CoreDimensions
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3
Business Optimization
Business Optimization (the 5 “R’s”)
• Leveraging data from existing business and productivity systems, establish baseline staff and LoB productivity.
• Identify, document and analyze existing business processes, workflow, employee workflow, best practices, etc.
• Consider replacing legacy systems that negatively impact productivity
• Ensure existing legacy business operates optimally, building cash flow for reinvestment into the future.
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Tools and Best Practices
• INFINIT Digital Foundation
• INFINIT Data Warehouse
• INFINIT CoreDimensions
• Microsoft Flow
• Microsoft Planner
• Microsoft Teams
• Visio
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Summary up to this point
1.You armed with market, competition and customer and self awareness
2.You’re business has a cloud-based technology services strategy that is utility built & empowers you with data
3.You’re business is focused, optimized and scalable. You’ve adapted!
4
Business Transformation
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Disruptive threats
come inherently
not from new
technology, but
from new business
models
Andy Grove
Founder
Intel Corp
Business Transformation
• With all things considered in Steps 1-3, armed with data and considering just about anything is possible technically, what could be dreamed up to transform and potentially disrupt your market. Ideas to radically accelerate growth or create new revenue streams with less resources.
• Explore business model change• Product, licensing and/or service delivery changes
• Alternative routes to markets
• Market specialization and reinvention
• Explore productizing and building new offerings
• Embrace experimentation and growth hacking
• Structure your virtual team of partner experts
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Tools and Best Practices
• The right Expert Partner Ecosystem
• INFINIT Digital Foundation
• INFINIT CoreDimensions – predictive analytics
• INFINIT Scheduler – coordinating teams
• Microsoft Planner
• Bluescape – ideation and collaboration workspace
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Summary
1.Situational Awareness
2.Foundational Health & Vitality
3.Business Optimization
4.Business Transformation
Thank you!
Jerod Powell – Founder & CTO
Direct: 408 213 5060
Twitter: @jerodpowell
Web: www.INFINITconsulting.com
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The Backward Bicycle
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