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7-May-2008 Strategic Systems Group, Inc.
“The Black Hole”
Baan is great at collecting data Okay at getting data out So-so on useable financial information
7-May-2008 Strategic Systems Group, Inc.
“The Data Map”
Where did the data come from? How did it flow to the financials? Who needs the information? How do you get this information
7-May-2008 Strategic Systems Group, Inc.
Types of DataOperations General Ledger • Accounts Payable • Accounts Receivable• Commissions• Cycle Counts and Adjustments• Item Valuation and Re-valuation• Purchase Variances• Sales Margins . . . Sales and COGS• Warranty, RMA • WIP
7-May-2008 Strategic Systems Group, Inc.
The Power of Your Data
FINANCE OPERATIONS
DATA
FINANCE SALES LOGISTICS MANUFACTURING
CRMQUALITY
Product Quality
Customer
Responsiv
eness Rece
ivables
Collecti
ons
Cycle Tim
e
Reduction
Warranty
7-May-2008 Strategic Systems Group, Inc.
Strategic Goals. . . go beyond Finance
• Cut Costs
• Reduce Cycle Time
• Improve Customer Relations
• Reduce Accounts Receivable DSO
• Consolidate Purchasing Power
7-May-2008 Strategic Systems Group, Inc.
"You cannot control what you cannot measure"
Tom DeMarcoAuthor, Consultant, Expert Witness
7-May-2008 Strategic Systems Group, Inc.
Metrics
What data are you measuring?
• Financial data
• Operational data
• Third-party data
7-May-2008 Strategic Systems Group, Inc.
Minimize the Black Hole syndrome Start at the END !
• What information do you need?– Monthly– Quarterly– On-demand
• Where does the data come from?
• What’s missing from current reporting?
• How do you get the information?
7-May-2008 Strategic Systems Group, Inc.
Financial Flows . . . The Big Picture
Financial Data
MetricsS
trat
egic
Goa
ls
Reporting
D A T A
7-May-2008 Strategic Systems Group, Inc.
Getting More out of your Data
• Do you receive usable Information or just Data? • Is your data warehouse geared toward the
business user?
• How does Logistical reporting support Finance?• Do you run Baan reports and manually create
new reports from this data?• Do you download data directly into Excel and
then make changes?
7-May-2008 Strategic Systems Group, Inc.
Dimension Reporting
• How well are dimensions used?• What data do you capture?• Who uses this information?• Does Logistics reporting support Financial data?
7-May-2008 Strategic Systems Group, Inc.
“Financial Flow”
Month-end Audits Reconciliations Transaction Validation Data / Transaction Analysis Beyond Financials Strategic & Operational Goals
7-May-2008 Strategic Systems Group, Inc.
What Audits Tell You
• Validate transaction flows
• Issues
• Trends
• Opportunities
7-May-2008 Strategic Systems Group, Inc.
Issues and Trends
• Can you identify opportunities?
• How do you find problems or unfavorable trends?
• When you find problems, how do you dig into the details?
7-May-2008 Strategic Systems Group, Inc.
Transaction Analysis
• Identify source of transaction
• Identify related data
• Do you have access to all data you need?
• Do you understand the flow of data from Logistics to Finance?
7-May-2008 Strategic Systems Group, Inc.
Troubleshooting Financial Transactions
• Review the error log
• Identify the transaction and its source
• Look at the integration mapping elements
• Update mapping
• Post transaction(s)
7-May-2008 Strategic Systems Group, Inc.
What Caused Problems?
• Mistakes
• Failure to follow established procedure
• Business process changes
• Training issues
• Improper interpretation of the data
7-May-2008 Strategic Systems Group, Inc.
End of Period Audits• Standard Audits
– Received Not Invoiced– Shipped Not Invoiced– Posting Inventory Transactions– Timing is Everything
• Other Audits– Bookings / Billings / Backlogs– Warranty– Margins
7-May-2008 Strategic Systems Group, Inc.
Transactions
Regular metrics reporting
– On-time Deliveries
– Production Material Variances
– Margin Analysis
7-May-2008 Strategic Systems Group, Inc.
Black Hole Solutions1. Leverage Logistics and Financial data
2. Look for opportunities in the data
3. Recruit your SMEs (Subject Matter Experts - internal resources that know the business processes, the data, the company, the goals)
4. Re-assess how well your organization is utilizing Baan ERP
5. Define/re-assess key metrics to improve reporting
6. Look for opportunities – utilize a SME with data analyst skills
7. Identify where energies and resources should be focused – what will bring the greatest return to the organization.
Let Baan ERP work for you!
7-May-2008 Strategic Systems Group, Inc.
Presented By
Strategic Systems Group, Inc. (SSG)
For details on the material presented today,
please contact us at
[email protected] (805) 493-0986
[email protected] (949) 678-9672
Questions ??