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Flaws Wrack Kaiser E-health System Internal report details hundreds of technical problems on technology fromEpic Sys- SSEL signed. The company declined internal report and IT ignation was related to sources at Kaiser. oiftciai thc mcmo The panningofthe ^ national Meanwhile, a 722- rfSdcTa daTm reached newheights protog fjffig OU Provost OKs Firings of IT Managers Says the two were Cultures Clash as IT Takes to blame for series of data breaches Control of Research Systems HI’C moving into tech mainstream week upheld the August fir- HK-'lchnXyS'cau^a thC/rmidHPC. pw’ 12 day"mldH'£l,nJ,,t'Shi..U..1... illll....It.....Ii.di.il..Ell..1.H|| reviewed^vdr IN THE GLOBAL TALENT | fllTll | SiSSMKr Amid cost crunches and skills shortages, some CIOs are testing new ways of hiring IT talent that! located overseas. Page 33

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Page 1: Flaws Wrack Kaiser E-health System

Flaws Wrack Kaiser E-health System

Internal report details hundreds of technical problems on technology from Epic Sys-

SSEL

signed. The company declined

internal report and IT ignation was related to sources at Kaiser. oiftciai thc mcmo

The panning of the ^ national Meanwhile, a 722- rfSdcT a daTm

reached new heights protog

fjffig OU Provost OKs Firings of IT Managers Says the two were

Cultures Clash as IT Takes to blame for series of data breaches

Control of Research Systems HI’C moving into tech mainstream week upheld the August fir-

HK-'lchnXyS'cau^a

thC/rmidHPC. pw’ 12 day"mldH'£l,nJ,,t'S‘

hi..U..1... illll....It.....Ii.di.il..Ell..1.H|| reviewed ^vdr

IN THE GLOBAL

TALENT | fllTll |

SiSSMKr

Amid cost crunches and skills shortages, some CIOs are testing new ways of hiring IT talent that! located overseas. Page 33

Page 2: Flaws Wrack Kaiser E-health System
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CONTEXTS 11.20.06

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Microsoft Aims High On Data Warehouses

Microsoft Establishes Group to Push Interoperability

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mm

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[■? " . 1 " • 1 - •• . *

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FOR MARRIOTT, WHAT IMPROVES A GUEST'S

EXPERIENCE LONG BEFORE CHECK-IN?

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The World According To Paulir

Dynamic Networking AT&T

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Page 15: Flaws Wrack Kaiser E-health System

End-to-end enterprise reliability. Fujitsu PRIMEQUEST Servers. Proven reliability to span your enterprise needs.

Fujitsu PRIMEQUEST servers reflect our vast mainframe experience as well as our deep commitment to reliability. With up to 32 Intel® Itanium® 2 Processors each, these powerful, enterprise-class servers bridge the gap between the Microsoft® Windows® and Linux® applications you depend on and the mainframe-class scalability, performance, and reliability you need. Go to us.fujitsu.com/computers/reliabilrty2 for more information.

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TINA BROWN-STEVENSON PRESIDENT, AETNA INTEGRATED INFORMATICS

SAS gives Aetna

how to use predictive analytics to improve patient outcomes and head off high medical costs.

s.com/aetna sas

Page 20: Flaws Wrack Kaiser E-health System

E-health Chief Says Prototype of National Network Due in January

tailed at the HHS secretary's

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J!

E-health Chief Says Prototype of §g||S| National Network Due in January ||£ks£

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Xeon

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n

Borland Kills Plan To Sell Tools Unit Bids come in below expectations; tools I ^’[^^^rBas'<tevelop' moved into new CodeGear subsidiary Kelvin Burton, chwtcch - nology officer at Mercy Ships.

from JBuMer because ye needed to get to^ mgfeBoitantrsEci^ fcclpse taster than Bor* {Builder product, whki land was getting there. *w««i» * read, it

Pol Blames E-voting For Shutout at Polls

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m\

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Briefly Noted last week named Hans-

EC Sets New Deadline ,rl ,„ 1 Z On Info From Microsoft , , \'",i

unit that will target small and midsize companies. Klaey. previously presi¬ dent and CEO of SAP's Asia-Pacific

Pipil ■ JOHN BLAU. IDG NEWSSERVICE

lor an undisclosed price. ACS offers

,|R; !i!,u !Tn";,.r,',! Microsoft, Indian Firm .. « To Offer Hosted Apps !j,n,i!ViuV-.m

IVESi=ri;r

and Pune, India. Dell Ld it plans to'

service worldwide for projects such as upgrades to Windows Vista. ■ BEN AMES. IDG NEWS SERVICE

..' Clii ri'ts* »,'l li.Li'vii.litiul tiir'!|VHii ’wiunr'- ilij ^uvVtm Imall Z|J 1 OTIS^nrt- Berg to head its German opera-

S§| SEH i IHS Btxz ESESSSi Moator* Microsoft Deutschland

Mi, Juln* mill nl sfnvih- .Hut llurli.Mlk- hmulk-s In himwi 1 ■ PAIJlMHLfR IDO N[ WS St RVICl

"t'l'rirv. 7 '77..,,7'.H:7.;'£lZ‘iIMutscheTelekom CEO ,iHi,',i,u'"m!muuumuMm,'h'"i».i !iu-ui.vomii.'.'.iin^■«7,7’,viIj.!r".S' Resigns After Meeting

mann resigned as head of the Ger-

. , . ' i developer Baidu Inc. have agreed to

Intel Upgrades Its Plans s n' L 1 For Vietnam Chip Plant .r..7.77'777^7ih.77Zh,7..

Alibaba.com Corp. in Hong Kong.

promote the use of eBay's PayPal online payment service and become

1 hUn~'p,p"rn,mM l..r itehnn^ | .. ..J

the sole provider of test advertise-

1."ih!,o!''i,,"'i'im1u!,iI,rn' Germany Gets Warning i'himTi'o7,77'i.'.mViml'",', Over Proposed Measure J'l't.!777.i'7^Z7^,.

tual property. MediaTek paid SI million (U.S.) for a share of Pol-

-|h rn...n cflu h iiiIv. 1 lu pl im from 1 i.r«.|x ;m 1 Jninn rulesdcsiijjiud ■ JOffNBLAU IDC, NEWS SERVICE it bought the rights to several dozen

■ DAN NYSTEDT. IDG NEWSSERVICE

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Innovations by InterSystems

Java Developers Have Cache

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DON TKNNANT DAVID MOSCHELLA

The Darkening Mine wS7y TIIK FKKDBACK I received following my editorial last week was nothing if not pre¬ dictable. I dared to assert that there is a certain inequity inherent in the fact that women in the IT profession on average

are paid I2°o less than their male counterparts, and I urged the IT sector to address that disparity as a means of stemming the loss of women from the profession.

Behind? ITS HARD to figure out. On the one hand, the US. faces a long list of

what seem to be truly scary

care costs, fears of accelerated global

Page 31: Flaws Wrack Kaiser E-health System
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The Darkening Mine wSn]rmy THE FEEDBACK I received following my wouldl editorial last week was nothing if not pre- <?ibci dictable. I dared to assert that there is a Buti« certain inequity inherent in the fact that women in the IT profession on average dusivt

are paid 12% less than their male counterparts, and I urged the IT sector to address that disparity as a means not of stemming the loss of women from the profession.

My experience in hav- i- " u’~ -

Leave IT Behind?

I dared to assert that there is a But I would argue that there was an -w-rs HARD to figure out. inequity inherent in the fact that I On the one hand, the in the IT profession on average elusive perspective-that wouldn't A U.S. faces a long list of

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If you buy a storage system now, why not choose one that can also address your data needs later? Take the IBM System Storage” DS4200 Express. It scales from tTB to 56TB and anywhere in between1 - more than some of its biggest competitors? It's also more compatible with more operating systems, giving you a simple and cost-effective way to grow.3 Because with IBM, innovation comes standard.

SCALES FROM GOT-IT-COVERED TODAY TO WE-CAN-HANDLE-IT TOMORROW.

Page 38: Flaws Wrack Kaiser E-health System

ting people what they need, but we’re very ., poor at taking it away.' : 1 : OAN TESENAIR \ •• M I W()Hn Mvuriiy ..Hkvr at health ean

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(Singular's New 3G LaptopConnect Card

is global, broadband, secure.

Business is not bound by geography. Wireless shouldn't be either. With Cingular's LaptopConnect card, you can work at broadband speeds here and abroad. Do better business with now.

> Largest national high-speed wireless data network with mobile broadband speeds in over 130 major U.S. markets and growing.

> More secure than Wi-Fi and with a wider coverage

Xcingular raising the barr..ill

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Identity Infrastructure

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Identity Infrastructure

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SHIELDS UP

AGAINST MALWARE

MICROSOFT.COM/SECURITY/IT

Microsoft

Get the latest security tools, updates, and guidance delivered direct from microsoft.com/security/IT

Microsoft

Page 48: Flaws Wrack Kaiser E-health System

30 TECHNOLOGY

MARK WILLOUGHBY

SOA: Enabler of Mass Customization SOFTWARE started out following the same

game plan that Henry Ford used to revolu¬ tionize transportation, which was selling the same basic Model T at an unheard-of low price and in any color as long as it was

black. Now all that mass-production sameness is being redefined by service-oriented architectures, which offer the benefits of mass customization. The right combination of reusable software components in an SOA can provide each individual with a cus¬ tomized software experience.

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TECHH0L06Y

MARK WILLOUGHBY

SO A. Enabler of Mass Customization SOFTWARE started out following the same

game plan that Henry Ford used to revolu¬ tionize transportation, which was selling the same basic Model T at an unheard-of low price and in any color as long as it was

black. Now all that mass-production sameness is being redefined by service-oriented architectures, which offer the benefits of mass customization. The right combination of reusable software components in an SOA can provide each individual with a cus¬ tomized software experience.

Page 51: Flaws Wrack Kaiser E-health System

Got Questions About Wireless Security?

Computerworld’s IT Executive Summit Has the Answers

The growth of wireless networks within the last

for wireless networks. IT departments must face unique challenges to protect the integrity, confiden¬ tiality and availability of critical business information

This IT Executive Summit will explore how companies have effectively dealt with these challenges and how they've found solutions. And it will outline the ques¬ tions IT needs to ask and answer to provide secure wireless networks to their enterprise infrastructure.

Apply to attend Computerworld's complimentary* half-day IT Executive Summit Securing the Enterprise

December 7, 2006 • San Francisco, California

JW Marriott Hotel (formerly the Pan Pacific Hotel)

7:45am to Noon

Securing the Enterprise Infrastructure from Wireless Threats 7:45am to 8:15am Registration and Networking Breakfast

on Milton, Executive Vice President Computerworid

9:45am to 10:15am

10:15am to 10:45am I David J. Thomason, Director, Security Engineering, Sourcefire

10:45am to 11:15am End-User Case Study

11:15am to Noon Discussion Panel Moderator. Ron Milton, Executive Vice Resident Computerworid Panelists: John Ftenrod, Chief Information Security Officer, The Weather Channel; David J. Thomason, Director, Security Engineering,

Apply for registration today Contact Ryan Galvin at 888-299-0155

I IT EXECUTIVE SUMMIT NOKIA Connecting People

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The world may be flat, but there's a learning curve to global IT hiring. r-

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If You Recruit Them, Will They Come?

A

Jav Crolts. CIO of the global busmess-to-business an lubricants operations. Royal Dutch Shell PLC

Everyone in the Pool

E

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If You Recruit Them, Will They Come?

Little-known Wands win have even more trouble articling talent, says Allan Schweyer presi¬ dent of The Human Capital Institute. 'In countries like India, it's much more important than in

It's very difficult to recruit

cross-border if you don't have

the right approach and awareness.

Jay Crotts, CIO of the global business-to-business anil lubricants operations, Royal Dutch Shell PLC

Everyone in the Pool

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JIViMMM

CULTURE CLASH 1

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AUTOMATICALLY PUTS YOUR BUSINESS INTO ENERGY-SAVING MODE

ibm.com systems/innovate60

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Page 63: Flaws Wrack Kaiser E-health System

BART PERKINS

Managing IT as a Professional Services Firm INFORMATION technology organizations that

are perceived as expensive, unresponsive and unable to deliver effectively are often viewed as good candidates for outsourcing. To increase their effectiveness (and avoid such a dire future),

savvy Fortune 500 IT organizations are adopting some management concepts from professional services orga¬ nizations such as consulting, legal and accounting firms.

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MANAGEMENT 39

vmrm IT’s Impact Managing IT as a

Nc”jSSSE Professional Services Firm ■ \ FORMATION technology organizations that .1 . 1 arc perceived as expensive, unresponsive and ..oVil.r,'.. 0.

22^|^ ■ unable to deliver effectively are often viewed as 1 pood candidates for outsourcing. To increase * 3°"*!7 M their effectiveness (and avoid such a dire future), mil r » i .. ■ savvy Fortune 500 IT organizations are adopting some 1,3,'".'.'33.33ViiLl3|l|'i ii,,,,.. management concepts from professional services orga- i.->. ... ..1 inni,

Very confident nizations such as consulting, legal and accounting firms. 3'j »'■ i.i, ,!

till K ^ III; llllll SEInj51('S

proplr Mi- ilu- I'lilv r« il him ilIh^Titihwr .1 miu-!. s\ m.-hi tor num ■ Maintain good relationships with “alumni.’

Fiscal accountability of the technology function

L""io!5£nK)

" ' WANT OUR OPINION?

Page 66: Flaws Wrack Kaiser E-health System

E-mail FreeBook a ITWatrhDogs.tom with your mailing address or rail us at 512-257-1462.

You convinced management to deploy VoIP.

Now ensure that it will run smoothly.

NETWORK INSTRUMENTS

Server room climate worries t

Get our free book

Page 67: Flaws Wrack Kaiser E-health System

CL >

LU <

of communication

to qualified

IT Professionals

with the most

in-demand

IT skills.

iTcareers

!■ ^ijia;tVii];ilil Contact us at:

800.762.2977

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Selected Problems

Page 71: Flaws Wrack Kaiser E-health System

TEAM PLAYER

I „ sf(S)

w

Global companies have teams everywhere. To help them share ideas, Xerox multifunction systems and software put everyone on the same playing field.

There’s a new way to look at it.

Running a global company requires secure worldwide keeps documents current, can eliminate warehousing information sharing. Luckily, Xerox has a solution for needs by 70% and can reduce order fulfillment time by everyone on your team. Using Xerox multifunction 80%. Whatever Xerox WorkCentre* multifunction system systems and Xerox DocuShare* software, documents you choose, you’ll reduce costs by printing, copying, can be securely scanned to the Web. This way people scanning and faxing from one convenient network device, throughout your global network can share them. This Now that’s a game plan. To learn more, contact us today.

XEROX.

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u THE BACK PA6E

SIMPLE. That’s the word that keeps coming to mind about the news that Sun Microsystems has turned Java into open- source software. There are no new custom software licenses involved, no complicated deals, no funky motives, no dark rumblings of conspiracy. It’s as if Sun simply pointed to Linux

and said, “See that one? That’s what Java will be like.” It’s especially simple compared with the murky, muddled FUD-fest

that was Microsoft and Novell’s announcement about their Linux col¬ laboration. That still has the open-source crowd up in arms.

And that simplicity is good news for Sun and Java — and for IT.

Simple Is Better

Page 73: Flaws Wrack Kaiser E-health System

HERBERT GAVE LINUX VIRTUALIZATION CAPABILITIES

WE GAVE IT ENTERPRISE SENSIBILITIES

Your Linux is ready."

Introducing SUSE. Linux Enterprise Server 10 from Novell.. Built by a global community and secured, supported,

tested and proven by Novell. With built-in virtualization, advanced clustering capabilities and certifications for more enterprise

applications, SUSE Linux Enterprise Server 10 is the reliable alternative to UNIX that makes consolidating servers easy and affordable.

And changes the way the world works forever.

Get it at www.novell.com/linux Novell. This Is Your Open Enterprise™

Page 74: Flaws Wrack Kaiser E-health System

THE POWER TO KNOW $ M

SAS BUSINESS INTELLIGENCE See Bl as the driving force for innovation.