FNST’s QAD Monitoring

© Freudenberg-NOK General Partnership 1

FNST’s QAD Monitoring

One part of the monitoring/management initiative

for FNST/FST


Agenda• Intro – About FNST• Background/History• QAD Implementation• Present State• Benefits Realized• Future Directions• Quick Review (screenshots)• Lessons Learned• Q&A


25%

~23%

75%

Freudenberg-NOK Sealing Technologies Established 1989

Headquartered in Plymouth, Mich., USA(Privately Held)

Established 1849Headquartered in Weinheim, Germany

(Privately Held)

Established 1939Headquartered in Tokyo, Japan(Publically Traded on the NSS)


Diverse and Established Partners

Radial Shaft Seals

O-Rings

Gaskets

Fluid Power Products

Diaphragms

Specialty Sealing Products

Privately Held

$1 Billion

1989

Radial Shaft Seals

O-Rings

Gaskets


Diaphragms


Vibration Control Devices

Radial Shaft Seals

O-Rings

Gaskets


Oil and Gas Products

Diaphragms


Vibration Control Devices

Medical Products

Products

Publicly HeldPrivately HeldOwnership

$6.5 Billion

1849

Weinheim, Germany

$4.5 Billion2008 Sales

1939Established

Tokyo, JapanPlymouth, MichiganHeadquarters


Freudenberg Global locationsProductionSalesProduction and Sales


Production Locations in the Americas

Cuautla, MexicoRadial Shaft Seals and Custom Molded Rubber Products and Vibration Control Devices

Querétaro, MexicoO-rings

Santa Ana, CAO-rings

Elgin, ILSimrit Sales Office

Morristown, INCustom Molded Rubber Products

Plymouth, MITechnology Center

Milan, OHHeavy Industry Lead Center, Imported Products

Tillsonburg, ONSilicone and Fluoro-silicone Products

Findlay, OHPTFE Products

Cleveland, GAValve Stem Seals and Powertrain Seals

LaGrange, GAO-rings

Troy, OHPTFE Products

New Hampshire Facilities:

Northfield – Axle Seals

Bristol – Mechanical Face Seals, Bonded Piston Seals

Ashland – Aerospace Radial Shaft Seals Industrial Radial Shaft Seals

Manchester – Microcellular Polyurethane

Manchester – Gaskets

Shelbyville, INBoots & Bellows

Necedah, WIGaskets

Sao Paulo, BrazilRadial Shaft Seals


Freudenberg-NOK Sealing Technologies Today

Responsible for sealing technology business in the AmericasTotal sales in 2010: US$ 798.7 millionWorkforce in 2010: 4,224Locations in: U.S., Canada, Mexico,Brazil, Malaysia, ChinaSales exceeded market recovery in 13 of 15 principal market segmentsSites: 35 production, sales and technical facilities

© Freudenberg Sealing Technologies GmbH & Co. KG 8

Agenda

• Background/History• QAD Implementation• Present State• Benefits Realized• Future Directions• Quick Review (screenshots)• Live


Background/History

HP OpenView implemented in 1994Dedicated a great deal of effort to include Progress and QAD in our

monitoring/managementVersions not kept current (budget constraints) to support our Linux environment


Agenda

• Background/History• QAD Implementation• Present State• Benefits Realized• Future Directions• Quick Review (screenshots)• Live


QAD Implementation

Contracted QAD Services.“Canned” product, virtual Linux server (recover image and change IP), Icinga and

Cacti for alerting and graphing.“Base” configuration file created. Deployment simplified, copy base and change

host info.Scripts built for deploying:- Database monitors based on our “/node/info/databases” file (list of databases per

host with environment, used for many purposes including start-up).- Disk statistics.- Graphs too.


Our Environment

Centralized 2010SE Host (co-lo in NC)Supporting 30 sites from Canada to Mexico

Distribution Site Linux eB2 (our facility in OH)

Brazil Site Linux 2007


Our Monitoring Environment

Each host has a system “control” file containing all databases and environments

This allows easy scripting of status checks, up/down, and query from other applications and scripts to invoke

This file allowed us to automate our monitoring implementation


Database Control File

######################/prod/prddbhe10/prddbhe10 DEFAULT hlpea PRODEA10 QAD_add-on/prod/prddbqxo17/prddbqxo17 DEFAULT qxodb PRODEA10 QAD_add-on#######################/prod/prdcmbme10/prdcmbme10 DEFAULT mfgdb PRODEA10 Prod_QAD /prod/prdcmbae10/prdcmbae10 DEFAULT admea PRODEA10/prod/prdcmbfe10/prdcmbfe10 DEFAULT fngpea PRODEA10 FNGP_QAD_add-on/prod/prdcmbte10/prdcmbte10 DEFAULT tpea PRODEA10 TailorPro/prod/prdcmbev17/prdcmbev17 DEFAULT qxevents PRODEA10 Qxtend_events######################### Corteco Mexico#######################/prod/prd73me10/prd73me10 DEFAULT mfg73 PRODEA10 Prod_QAD mexico/prod/prd73ae10/prd73ae10 DEFAULT admea PRODEA10/prod/prd73fe10/prd73fe10 DEFAULT fngpea PRODEA10 FNGP_QAD_add-on/prod/prd73te10/prd73te10 DEFAULT tpea PRODEA10 TailorPro/prod/prd73ev17/prd73ev17 DEFAULT qxevents PRODEA10 Qxtend_events#######################################################


Site Monitoring

Ping a host in each supported siteGood method of determining how a site sees performance


Scripts for Automation of Monitoring Services

./build_server_cfg.sh [remote host] [DLC]Builds a file with the Icinga components for Progress database monitors based on the control file. This generated file gets inserted into the host’s configuration file in Icinga.

Creates Icinga monitors for DB check, extents, log entries, last backup, buffer hits, read rates, and locks

./build_server_graph.sh [remote host] [DLC]Queries for host ID, then creates Cacti graphs for each database in the control file

./build_server_disk.sh [remote host]Ran a “df” on the remote host, builds Icinga space monitor for each local disk, insert into host’s configuration file.


Script to Build Configuration File

copy the template to [servername]-server.cfgcp fnst-server.cfg.template [servername]-server.cfgfind and replace ral2lnxqad with the server nameedit the host IPcorrect the webspeed entriescorrect DLC if neededbuild the databases section:./build_server_cfg.sh [remote host] [DLC]


Agenda

• Intro – About FNST• Background/History• QAD Implementation• Present State• Benefits Realized• Future Directions• Quick Review (screenshots)• Lessons Learned• Q&A


Present State

All Linux hosts monitored (ping, OS)All sites monitored (ping to a host in all sites)All Linux QAD hosts monitored (Progress databases, NetUI performance)


Agenda



Benefits Realized

Network issues identified“stair step” graph noticed, turns out cable disconnect at site

Qxtend performance issueAlert on CPU utilization, worked w/ EA Team

Cache Hit RateAlert, increased “Big B”

DB Writes/MinWorked w/ ERP Team, identified code that was not “domainized”


Agenda



Future Direction

Regular internal review.Regular review with ERP Team.Review what else would benefit us.Remote point(s) for monitoring. NetUI testing for one.

With the implementation of Vmware in remote sites we may just deploy VMInclude HPUX (retire OpenView).Visibility to others outside the Server Team.Migrate additional legacy performance and monitoring scriptsReview how to play with SCOM


Agenda



Quick Review

AlertsGraphs


Alerts

Graphical, Emails


Status/Alerts by Location/Service


Alerts by Service


Alerts by Host


Email Alerts


Graphs

Hourly (min avg), Daily (5 min avg), Weekly (30 min avg), Monthly (2 hr avg), Yearly (1 day avg)

Data points include:Ping ResponseHost StatisticsQAD UsersDB ReadsTime to Read 10K RecordsDatabase Performance StatisticsNetUI View


Site Overview

We included (at least) one host in each of the sites accessing our central QAD servers

This gives us up/down and response times by site, assisting in troubleshooting issues


Site Overview


Ping Response Time


Statistics Specific to QAD Hosts

Processor statisticsQAD usersDatabase statisticsNetUI performance


Host Performance Statistics


QAD Users


QAD DB Reads


Sidecar DB Reads


Admin DB Reads


Time to Read 10,000 Records


tr_hist Records Added(good indicator of activity)


NetUI Response


Live

Point browser to http://ra2sqadmon

http://ra2sqadmon/


Questions?

Questions,

Suggestions,

Comments,

Documents

FNST’s QAD Monitoring