From the desk of NZPICS President · This has helped all aspects of my roll immensely, and at work my APICS Dictionary is now my most used reference book. I would highly recommend

© NZPICS 2017 All rights reserved version 1.1 Page - 2 -

From the desk of NZPICS President …

Wish you all a very Happy New Year and Welcome!

Warm Regards,

Denzil Rodrigues B E Electronics, PG Dip. Materials Management, CPIM, CSCP, CLTD


Table of Contents

Contents Page No. 1. About Us

1.1 About NZPICS 1.2 Sample Client List 1.3 What our past APICS Participants say… 1.4 About APICS 1.5 Sample APICS Global Client List 1.6 Our Tutors 1.7 About PearsonVUE (Organiser of Computer Based Exams) 1.8 Your Role as an NZPICS / APICS Participant (Your Obligations)

2. Courses NZPICS Offer 2.1 Certification / Endorsement Courses

a. PoOM – Principles of Operations Management b. CPIM – Certified in Production and Inventory Management c. CLTD – Certified in Logistics, Transportation and Distribution d. CSCP – Certified Supply Chain Professional e. SCOR-P – Supply Chain Operations Reference Professional

Endorsement 2.2 Which course is right for me? 2.3 Which course is right for our organisation?

3. How can NZPICS help you? 3.1 Enrolment Process 3.2 Course Fee 3.3 Course Time Table and Exam Windows for 2017 3.4 Exam Booking Process

4 Other Courses &/or On Demand 4.1 CDDP/CDDL – Certified Demand Driven Planner/Leader 4.2 Short Courses 4.3 Graduation Ceremony Photo Gallery

4 5 6 7 8 9

10 11

12 13 17 21 26 29

32 33

34 35 36 37

39 41 42


1.1. About NZPICS -

NZPICS is New Zealand’s Premium Educational Provider in Supply Chain and Operations Not-for-Profit Incorporated Society (incorporated on 3rd June 1980), membership based Only Premium Channel Partner of APICS in New Zealand (deliver APICS and SCC Courses) 36 years young Over 500 members User-owned, user-governed, user-driven Led by a (volunteer) elected Committee who set direction and governance Instructors – professional, qualified, audited (over 150 years of cumulative Supply Chain

knowledge) 780 CPIM graduates and counting… 62 CSCP graduates and counting… 4 CLTD graduates and counting…(note that, this is a brand new certification) NZQA Approved Private Training Enterprise since 2005 NZTE / ATEED Capability Voucher Scheme Provider since 2012 Customer focused team

Why NZPICS?

Increase “YOUR” teams’ functional and strategic knowledge. Create a positive work environment Make positive contributions to your company and impact your company's bottom line. Build a stronger and resilient New Zealand Supply Chain Build tomorrow’s Supply Chain Managers today Provide the Supply Chain community with professional development and networking

opportunities events, seminars and site visits.

NZPICS – Networking and Professional Development opportunities

Annual membership provides access to benefits and discounts, online and local networking with other professionals.

NZPICS hosted activities for Professional development: Seminars/Webinars Site Visits Magazines/e-newsletters/LinkedIn Other Supply Chain Courses (CDDP/CDDL) Supply Chain Competitions (Fresh Connection) Surveys (APICS Job Task Analysis) “Learning Beyond” courses ie soft skills development Supply Chain Conferences Graduation Ceremonies Magazines Dinner and AGM End of Year Celebration


1.2. Sample NZPICS Client List - • 3M New Zealand Ltd • Air New Zealand • Argenta Ltd • Asure Quality • Auckland Council • Auckland Transport • Cadbury Confectionery Ltd • Carter Holt Harvey • Coca Cola Amatil • Danone Nutricia Ltd • DB Breweries • Douglas Manufacturing Ltd • Fisher and Paykel • Fletcher Building • Fonterra • Frucor Beverages • General Cable NZ • GlaxoSmithKline • Goodman Fielder • Griffins Foods Ltd • Health Alliance • Huhtamaki • Humes Pipelines • Ingram Micro NZ • Linfox Logistic NZ Ltd • Mainfreight Air & Ocean • Marley NZ Ltd • Nalco • Navico Asia Pacific • Nelson Forests Ltd • Nestle • NZ Comfort Group • O-I New Zealand • Oji Fibre Solutions NZ • Open Country Dairy Ltd • Orora Beverage Cans • Pernod Ricard NZ Ltd • Philips New Zealand • Rakon NZ Limited • Sanitarium • Sealed Air New Zealand • Silver Fern Farms • Spark New Zealand • Steel and Tube • Synlait Milk • Tegel Foods • The Warehouse • Treasury Wine Estates • Westland Milk Products • Zespri International


1.3. What our past APICS participants say… "We recently finished our APICS Principles of Operations Management Course for Sealed Air which was well received by 17 participants from different areas of the organization. The good thing about this new course was that it could be tailored-fit to suit the company's needs as well as employees' understanding on how the end-to-end processes of Supply Chain works. This is how we have constructed the topics and sessions on our APICS Principles of Operations Management Course with the objective of giving the broad knowledge of the supply chain (from start - suppliers to end - distribution/customer) for Sealed Air Supply Chain team. The NZPICS team has been very knowledgeable and supportive in constructing our course outline. Jane, Julia, Craig and Denzil were all amazing putting their talents together to deliver the expectations“. – Elvira Cruz, Planning Officer - Sealed Air New Zealand Limited. "As a recent graduate of CPIM, I have found that the course has given me a broader understanding of the Supply Chain and has allowed ideas and strategies to come into play within the work environment. The ability to operate tactically whilst keeping a strategic overview has been of immense help and CPIM has provided that ability. The course provides benefits to all layers of the Supply Chain and is well worth undertaking. The small classroom sessions are great for being able to ask questions to understand the concepts and to network with fellow Supply Chain professionals“. - Iain Murphy, CPIM - Procurement Specialist, O-I New Zealand. "Earlier this year I completed my CPIM Qualification. Best thing I ever did. I had been a Production Planner for many years before I decided to upskill my qualifications starting with APICS Basics in Supply Chain Management. The added knowledge I gained from that course gave me the incentive to continue on and complete all of the courses. This has helped all aspects of my roll immensely, and at work my APICS Dictionary is now my most used reference book. I would highly recommend the CPIM courses to any person working within the Production Planning and inventory fields“. - Patricia Cuming, CPIM - Production Planner, Best Bars. "I found the APICS CSCP Learning System to be a very effective method of learning with the right balance of online and hardcopy tools to enable knowledge acquisition. I was very satisfied with the experience. The content is up to date and encompasses the very best in terms of best practice and tried and true processes for success. In my opinion the APICS CSCP Certification has enhanced my body of knowledge and breadth of experience in end to end Supply Chain Operations. I would recommend the APICS CSCP program to all Supply Chain professionals“. - Andrew Anquetil, CSCP - National Procurement Manager, Te Wanaga o Aotearoa. “I liked the SCOR-P Endorsement Course. It outlines a comprehensive, proven model and introduces a performance improvement framework which is just as relevant for new supply chain professionals, as it is for consultants wishing to incorporate it as part of their practice”. – Wes Wernicki, CPIM, CSCP, SCOR-P, Ex-IRD, Currently Supply Chain Performance Improvement Consultant “I have recently completed my CLTD, Certified in Logistics, Transportation and Distribution and it was an interesting experience as my past experience is predominantly in the front of the supply chain, i.e., planning, purchasing, demand management, inventory management and manufacturing. CLTD gave me an in depth understanding of how the logistics and distribution work in the extended supply chain. I was one of the first few hundred people across the globe to take up this course and complete it in the 1st attempt. I highly recommend this course to all those who work in the logistics sphere”. – Vishnu Rayapeddi, B. Pharmacy (Honours), MBA (Ops.), CSCP, CLTD - Client Solutions Manager, NZPICS


1.4. About APICS -

APICS is the premier professional association for supply chain management Premier provider of research, education and certification programs Elevate supply chain excellence, innovation and resilience

APICS education & certification programs are recognized globally APICS set the industry standard of professional excellence:

APICS Principles of Operations Management (PoOM) APICS Certified in Production and Inventory Management (CPIM) APICS Certified in Logistics, Transportation and Distribution (CLTD) APICS Certified Supply Chain Professional (CSCP) APICS Supply Chain Operations Reference Professional (SCOR-P)

Since 1957, individuals & companies have relied on APICS for its superior training programs, internationally recognized certifications and worldwide network of accomplished industry professionals.

Founded in 1957, based in Chicago 40,000+ members world-wide Structure: Board of Directors and President 240 local chapters and 92 International representatives support nearly 40,000 members in 20,000

manufacturing and service industry companies worldwide. Channel Partners in NZ, Australia, UK, Europe, and South Africa. 47 countries, 5 continents Merger with Supply Chain Council and American Society of Transportation and Logistics (AST&L)

How APICS keeps its courses relevant

APICS curricula are updated annually by practitioners and educators. This ensures that the curricula remains current and relevant

APICS Certification exams are “high stakes” All exams are psychometrically validated Exam content is developed independently from the courseware APICS exams are accredited by NCCRS

APICS Certification follows industry best practices exam creation and administration including:

Ensuring evidence of assessment validity and reliability: APICS periodically conduct Job Task Analysis (JTA) surveying thousands of supply chain professionals about the tasks that they are engaged in and the importance and frequency of those tasks. That information is reviewed by subject matter experts and a psychometrician (a statistician who specializes in ensuring that each test is reliable and that all test results are valid) and then is passed on to the APICS exam committee.

Subject matter experts assist in the development of the assessment instrument: The APICS exam committee is made up of subject matter experts who use the data from the JTA to create the exam content manual (exam content outline, list of vocabulary terms and references). Exam items (questions) are developed by other subject matter experts, from the references, and are validated by the psychometrician.

Providing test takers with adequate learning opportunities and resources to prepare for the assessment: APICS provides a variety of exam preparation materials, but does not restrict anyone from taking our exams based on how they prepared. They may use our material, they may go to class, they may study on their own, they may not prepare at all; we don't "force" candidates to take one of our classes or read our materials before they can take the exam.


1.5. Sample Global APICS Client List

• 3M • Apple • BASF • Boeing • Bristol-Myers Squibb • Cisco Systems • Coca-Cola • Dow • DuPont • General Electric • General Motors • GlaxoSmithKline • HP • IBM • Intel • Johnson & Johnson • LG • Mercedes • Microsoft • Nestle • Oracle • P&G • PepsiCo • Pfizer • Tyco • Unilever


1.6. Our Tutors: NZPICS has a number of tutors from Trainee Tutors to Junior Tutors to Lead Tutors (or Senior Tutors) to Master Instructors.

All the tutors have to go through an Instructor Development Plan o Those interested in tutoring a course have to first take that course and pass the exam o Attend an APICS “Train The Trainer” workshop over 2 days delivered by a Master Instructor o Apply for IDP (Instructor Development Program) to APICS with a recommendation letter by the

Master Instructor or a Lead Instructor along with a “partner endorsement” o Once approved, start tutoring as a “Trainee Tutor” supervised / monitored by a Lead Instructor

for as many sessions required o When the Lead Instructor is happy with the performance of the Trainee Tutor, he/she will be

promoted to a Junior Tutor level o A Junior Tutor can deliver the courses without supervision o After successful delivery of a number of modules, a Junior Tutor can be promoted to a Senior

Tutor level after due diligence o Feedback is sought twice within a term from the participating students on all tutors, no

exceptions o The feedback is summarised by the office and forwarded to the Chair of the Education sub-

committee for review and any shortcomings are addressed and an improvement plan is put in place

o The outcomes are discussed at the NZPICS monthly committee meetings and recommendations from the education sub-committee are approved and implemented.


1.7. About PearsonVUE Pearson VUE is a global Computer Based Exam organiser and are a partner of APICS. All those who take up APICS Certification courses (CPIM, CLTD and CSCP) are required to take a computer based exam and that is organised through Pearson VUE.

What does Pearson VUE do?

Each year millions of people around the world take an exam with Pearson VUE. Chances are you, or someone you know, has recently tested with us. Your neighbour, the computer programmer ... your dad’s nurse, children’s teacher, real estate agent or college grad who wants to go to business school ... all demonstrate their knowledge, skill and commitment when they test with Pearson VUE.

More than 450 credential owners across the globe choose Pearson VUE to help develop, manage, deliver and grow their testing programs. From online practice tests to high-stakes, proctored exams that require the industry’s most secure testing environments, Pearson VUE is the leader in computer-based-testing — and much more.

Pearson VUE serves test owners and test takers in nearly every industry.

Academia & admissions Financial & related services Government Health care Information technology (IT) Military US licensing & global regulatory

https://home.pearsonvue.com/Test-Owner/Develop-your-program.aspx

https://home.pearsonvue.com/Test-Owner/Manage-your-program.aspx

https://home.pearsonvue.com/Test-Owner/Deliver-your-exam.aspx

https://home.pearsonvue.com/Test-Owner/Grow-your-program.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Academic-Admissions.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Financial-services.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Federal.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Healthcare.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Information-Technology-(IT).aspx

https://home.pearsonvue.com/Test-Owner/Industries-served/Military.aspx

https://home.pearsonvue.com/Test-Owner/Industries-served.aspx


1.8. Role of APICS Course Participants (Your Obligations) Please read the below carefully as it’s your responsibility to follow these instructions failing which NZPICS or APICS may not be liable for any shortcomings.

1. Providing NZPICS / APICS with the correct name as it appears on your passport & driver’s licence 2. Providing NZPICS / APICS with APICS ID (you can obtain one by visiting www.apics.org/newuser. You will

have to create a user profile which is FREE 3. Providing a primary email ID (either your personal or work email) and checking and reading your emails

for any action that may be required by you. Please keep an eye on your junk folder. Add all emails from NZPICS, APICS and Pearson VUE to “safe senders list”

4. You will be provided with an activation code via an email from APICS to access online study tools. It is your responsibility to click on the activation link and activate and ensure that you have the required access. Please note that the access to online tools are valid for 1 year from the date you receive an activation link.

5. If you are a CPIM participant, you will find the online study tools and www.apics.org and if you are CS P or CLTD participant, you will find the online tools on www.partnerrc.com which is an affiliate website of APICS.

6. Your exam credits are valid for 6 months and usually will give you an opportunity to take an exam in 2 exam windows. It is your responsibility to take the exam before the exam credit expires.

7. In addition to the above please read the Exam booking procedure on page 37

http://www.apics.org/newuser

http://www.apics.org/

http://www.partnerrc.com/


2. Courses we Offer NZPICS offer a number of courses in Supply Chain and Operations in affiliation with APICS, USA.

2. 1. Certification and Endorsement Courses


2. 1.a. Principles of Operations Management The APICS Principles of Operations Management program is designed to give your employees a solid foundational knowledge in the field of operations management. The program will provide staff with the skills to make informed decisions, and the ability to achieve a better level of performance. Now more than ever, it is crucial for organizations to adapt to the changing landscape of operations management. The APICS Principles program will keep you ahead of your competition by educating employees who are new to operations management, filling in educational gaps in your workforce, or cross-training non-operations employees in operations management concepts and applications.

The APICS Principles program—a customized learning experience

The APICS Principles program has been designed to fit the specific needs of organizations with employees who have a variety of educational backgrounds, experience, and learning requirements. The principles program consists of five courses. You can choose to take each APICS Principles course as a whole, create a custom learning experience by selecting specific sessions from a course or combine sessions from multiple courses, or select from one of our many suggested combinations to address your specific business needs.

Flexible learning options Ideally suited for organizations wanting to educate an operations management team, the APICS Principles program offers the flexibility you need for your employees to succeed. With on-site, instructor-led courses, your employees can learn the foundations of operations management as a team, enhancing their learning experience. There are no computer based exams, but there will be 2 internal tests. Anyone can take up this course and is ideally suited for team leaders, supervisors and shop floor staff.

Five Courses designed for non-certification education (NZPICS offers a certificate of completion) Includes both core and advanced content Mid-term and final test databanks available Ability to custom-design courses


The APICS Principles program: An overview APICS Principles is a program that includes five courses which are divided into sets of 11 sessions, including two exams. APICS Principles courses will provide your employees with a foundational knowledge of the principles, methods, techniques, and language of operations management, and an understanding of how operations management strategies impact your organization. Also available are advanced topics for employees who already have a background in operations management.

Principles of Inventory Management The goal of this course is to impart an operational knowledge and understanding of inventory management principles and techniques, providing participants with a greater understanding of their roles and responsibilities in the control of inventory and the impact that inventory has on a business. Participants are introduced to essential vocabulary and skills needed to identify and apply the basic principles of inventory management. Sessions offered in this course include

Operations Management Foundations Fundamentals of Inventory Management Purpose and Function of Inventory Inventory Replenishment Management Additional Inventory Replenishment Techniques and Inventory Performance Lean Inventory - Theory and Practice Fundamentals of Purchasing Sourcing Strategies PO Management and Performance Measurement


Principles of Operations Planning The goal of this course is to impart a fundamental knowledge and understanding of the basic manufacturing planning principles and techniques that are used at each level in the planning process, from strategic to tactical. Sessions offered in this course include

Operation Management Foundations Planning Foundations Forecasting Demand Management Sales and Operations Planning (S&OP) Aggregate Operations Planning Master Scheduling Foundations Master Scheduling Processes Operations Systems

Principles of Manufacturing Management The goal of this course is to provide an introduction to the concepts and practices of modern manufacturing management. Among the topics discussed are managing the manufacturing environment, process layout, bills of material (BOMs) and routings, executing manufacturing planning and control activities, working with material requirements planning (MRP) and more. Sessions offered in this course include

Operations Management Foundations Introduction to Manufacturing Management Manufacturing Product Structures Basics of Material Requirements Planning (MRP) Managing with MRP Capacity Planning and Management Production Activity Control Advanced Scheduling Lean Production Management

Principles of Distribution and Logistics The goal of this course is to introduce the foundations of distribution and logistics management. Among the topics discussed are the basics of logistics management, the principles and activities of warehousing, the principles and activities of transportation, fulfilment, distribution channel design and more. Sessions offered in this course include

Operations Management Foundations Introduction to Distribution and Logistics Channel Network Design Inventory Management Distribution Requirements Planning (DRP) Warehouse Management Packaging and Material Handling Transportation Management Transportation Operations


Principles of Manufacturing Management The goal of this course is to provide an introduction to the concepts and practices of modern manufacturing management. Among the topics discussed are managing the manufacturing environment, process layout, bills of material (BOMs) and routings, executing manufacturing planning and control activities, working with material requirements planning (MRP) and more. Sessions offered in this course include

Operations Management Foundations Introduction to Manufacturing Management Manufacturing Product Structures Basics of Material Requirements Planning (MRP) Managing with MRP Capacity Planning and Management Production Activity Control Advanced Scheduling Lean Production Management

Principles of Managing Operations The goal of this course is to impart a fundamental knowledge and understanding of the concepts and decision tools needed for organizational process management and control involved in designing and operating the manufacturing and distribution environment. This course is concerned with the design of systems to produce goods and services and the operation of those systems. Sessions offered in this course include

Operations Management Foundations Processes and Operations Project Management Product Design and Development Process Design Strategies Total Quality Management Statistical Quality Control Process Improvement and Optimization Organizational Management and Performance


2. 1.b. CPIM – APICS Certified in Production and Inventory Management

Established in 1973, CPIM provides an in-depth view of materials management, master scheduling, production planning, forecasting, and quality improvement

Internal focus in your organization The APICS CPIM is organized across five modules Students must pass 5 modules and 5 exams to

become CPIM Certified The curriculum is updated annually

What’s CPIM? The APICS Certified in Production and Inventory Management (CPIM) program is recognized globally as the standard of professional competence in production and inventory control. Since 1973, over 100,000 professionals have earned the APICS CPIM designation. CPIM - Certified in Production and Inventory Management - The educational course for those working in production planning, distribution, the supply chain or purchasing, the Certified in Production and Inventory Management (CPIM) course is just the strategic advantage you need in today's world, where manufacturing and distribution processes are undergoing rapid change. Providing up to date education in the areas of supply chain, purchasing and distribution, production planning and ERP, your participation in these courses will help you achieve recognition for your experience, as well as provide you a way to continuously acquire the education critical to staying competitive in today's employment market. How does it work? APICS has flexible study and testing options to fit your schedule and learning preferences. Choose from online, classroom, instructor-led and independent learning options. For students, APICS certification exams also help earn college credit. Are you ready to distinguish yourself in operations management? An APICS designation shows employers a commitment to your profession and enhances your earning potential. To review eligibility requirements, register for an exam or learn more about the APICS CPIM program, visit www.nzpics.org.nz 1 Certification 5 Modules and 5 Exams

1. Basics of Supply Chain Management 2. Master Planning of Resources 3. Detailed Scheduling and Planning 4. Execution and Control of Operations 5. Strategic Management of Resources

http://www.nzpics.org.nz/


CPIM Course Details:

Basics of Supply Chain Management (BSCM) Objective The BSCM module provides a comprehensive introduction to the concepts and practices of supply chain management. Through basic definitions and practical exercises, BSCM provides the foundations for understanding the planning and control of products and services in the supply chain and the fundamental relationships occurring between customers and suppliers. The module covers types of manufacturing and service systems, forecasting, master scheduling, material requirements planning, capacity management, production activity control, purchasing, inventory management, and distribution. Four management philosophies are covered: enterprise resource planning, lean, quality management, and theory of constraints. Outline

Introduction to supply chain management

Manufacturing planning and control environments

Demand management and forecasting

Customer relationship management (CRM)

Sales and Operations Planning (S&OP

Master scheduling

Material requirements planning (MRP)

Capacity management and production activity control

Inventory management

Financial impact of inventory management

Purchasing and physical distribution

Lean and quality systems

Theory of constraints


Master Planning of Resources (MPR) Objective The MPR module is designed to provide a detailed overview of inventory planning in the manufacturing and distribution environments. Candidates will explore creating and managing sales and operations planning (S&OP); developing and applying demand management and forecasting concepts and techniques; planning a distribution network and performing multichannel distribution functions; developing master schedules that are compatible with business strategies, objectives, and resource constraints; and evaluating performance at all levels of master planning. Outline

Manufacturing planning and control systems

Demand forecasting concepts and techniques

Strategic and business planning

Evaluating forecast performance

Customer relationship, order, and customer service management

Distribution network planning

Distribution requirements planning

Sales and operations planning (S&OP)

Managing the master schedule

Rough-cut capacity planning

Measuring master scheduling performance

Detailed Scheduling and Planning (DSP) Objective The DSP module focuses on the various techniques associated with production and capacity scheduling. Key topics include a detailed discussion of material requirements planning (MRP), capacity requirements planning, inventory management practices, and procurement and supplier planning. Techniques such as material and capacity-constrained scheduling are included. Candidates will also become familiar with supplier partnerships, lean principles, and outsourcing strategies and techniques. Outline

Inventory policies, types, and classifications

Impact of lean production concepts on inventory

Inventory accuracy, storage, handling and tracking

Information used in material planning

Characteristics of the material planning process

MRP mechanics – basics of MRP

Using MRP outputs

Managing projects

Detailed capacity planning: concepts, processes, and performance measurements

Establishing supplier relationships

Product and process development

Purchasing approaches and contracts


Execution and Control of Operations (ECO) Objective ECO focuses on four main topics: execution of operational plans and schedules, control of production work completed and analysis of results, the management of and communication in the workplace, and the importance of utilizing appropriate design principles. The module explains techniques for scheduling and controlling operations within capacity constraints and deals with the execution of quality initiatives, cost management, problem solving, and optimizing productive resources and continuous improvement activities. Outline

Planning, execution, and control overview

MRP-based scheduling

Lean and theory of constraints (TOC) scheduling

Scope and principles of operations control: MRP and Lean environments

Inventory management in the production environment

Product cost components and control

Evaluating performance of production operations

Approaches to production management

Worker development, participation, and involvement

Quality control and continuous improvement

Product design principles and techniques

Strategic Management of Resources (SMR) Objective

In SMR, candidates explore the relationship of existing and emerging processes and technologies to operations strategy and supply-chain related functions. SMR address three main topics: understanding the business environment, developing operations strategy, and implementing operations strategy. An important area discussed is, understanding how to develop and validate the operations strategy based on industry, product, market, and other factors.

Outline

Developing the business and competitive strategy

The global environment

Sustainability principles and models

Developing the operations strategy

Operations structure and organizational design

Financial measurements

Supply chain management

Managing supply chain relationships

Infrastructure systems

Change management

Risk assessment and mitigation


2. 1.c. CLTD – APICS Certified in Logistics, Transportation and Distribution Designed for the Distribution, Logistics & Transportation teams Available now for self-study and from Q2 2017 for groups interested in tutored sessions. Why earn the APICS CLTD credential? As an APICS CLTD designee, you will have the skills and knowledge it takes to get noticed by employers and stand out from your peers. Earning the APICS CLTD credential will demonstrate your commitment to advancing both your career and your company’s operations. Move your Logistics career forward with the APICS CLTD certification. The APICS Certified in Logistics, Transportation and Distribution (CLTD) designation will set you apart from your peers, make you more valuable to your organization and position you for success. The APICS CLTD Learning System is a comprehensive professional development and exam preparation program. It consists of eight reading modules and interactive, web-based study tools that reflect the new APICS CLTD Exam Content Manual (ECM). This program provides a comprehensive body of knowledge and standards for those in the logistics, transportation and distribution industries. Each module will further empower you with an understanding of best practices, knowledge and skills necessary to maximize your organization’s efficiency and impact the bottom line. 1 Certification 8 Modules and 1 Exam

1. Logistics and Supply Chain Overview 2. Capacity Planning and Demand Management 3. Order Management 4. Inventory and Warehouse Management 5. Transportation 6. Global Logistics Considerations 7. Logistics Network Design 8. Reverse Logistics and Sustainability

Student Materials Reading Materials

8 modules covering key domains Approximately 850 pages Available in print and e-reader formats

Web-based reinforcing tools


CLTD Overview: The APICS CLTD Learning System is a comprehensive professional development and exam preparation program. It consists of eight reading modules and interactive, web-based study tools that reflect the new APICS CLTD Exam Content Manual (ECM). This program provides a comprehensive body of knowledge and standards for those in the logistics, transportation and distribution industries. Each module will further empower you with an understanding of best practices, knowledge and skills necessary to maximize your organization’s efficiency and impact the bottom line. Module 1: Logistics and Supply Chain Overview

Managing logistics as a cohesive system Understanding trade-offs to present a logistics strategy that aligns with the organizational strategy Finding the most effective mix of revenue producing services for the cost of providing that service Developing strong relationships across the supply chain Designing key performance indicators to encourage desired behaviors Using continuous improvement to exceed customer expectations

Module 2: Capacity Planning and Demand Management

Understanding the concepts behind forecasting and its application to logistics decisions Creating efficient forecasts to better align supply to demand Translating demand information into high-level capacity plans for warehousing and transportation Collaborating between procurement and logistics Understanding key processes, including S&OP, MPS, MRP and DRP Delivering customer service at a consistent level

Module 3: Order Management

Planning, designing and controlling processes which manage and execute customers’ orders Implementing a customer relationship management (CRM) process Understanding key logistics systems, such as EDI and TMS to enable visibility throughout the order

process Tracking and measuring supplier and carrier performance to improve efficiency and effectiveness Managing relationships with the supply chain partners Developing a customer service management strategy Enhancing long-term customer satisfaction and creating lifetime customers


Module 4: Inventory and Warehouse Management

Maintaining inventory levels to align with the business strategy and goals, supporting the coordination of supply and demand, while protecting inventory value

Creating an inventory management strategy that meets competing goals of minimizing inventory costs and maximizing customer service

Managing the movement of materials and goods into and out of storage efficiently, safely, and with minimal inventory damage

Adapting to new distribution channels and customer expectations by creating new processes that deliver the desired results

Implementing efficient and effective warehouse processes, while utilizing appropriate warehouse technology

Using appropriate packaging to promote safe and efficient materials handling during storage and

transportation

Module 5: Transportation

Understanding transportation fundamentals, including key stakeholders, intermediaries and carriers involved in transporting product from origin to destination

Understanding the characteristics of the different transportation modes to make appropriate selections based on speed, availability, dependability, capability, frequency and cost

Moving goods and services throughout a firm’s supply chain, between where products are produced and where they are consumed, while allowing for competitive growth

Effectively manage the entire transportation process—from long-range strategies and operational planning to day-to-day execution

Utilizing transportation technology to manage and control visibility and communication between multiple stakeholders and transportation managers

Module 6: Global Logistics Considerations

Identifying macro-environmental factors of global logistics that impact countries and organizations around the world to better manage logistics service providers, related transportation costs, and substitute product offerings

Working knowledge of international trade theories and practices, including trade agreements and trading blocs

Understanding the infrastructure, systems and regulations of the countries to which goods are imported/exported

Understanding customs clearing and documentation requirements for each shipment as dictated by each country and transportation mode used

Preparing all required documentation needed to ensure shipments arrive safely, securely, without damage, and on time at their final designation

Using the Harmonized System Classification codes to properly specify the goods for export and dictate the corresponding tariff rates charged

Identifying which financing and payment options are most appropriate and amenable to the parties involved

Deciding what currency will be most appropriate for global trade participants, balancing levels of risk exposure between buyers and sellers


Module 7: Logistics Network Design

Designing the network of warehouses and transportation lanes to enable supply to be provided at the place and time of demand

Analysing transportation and distribution requirements, while understanding key trade-offs, to assist in planning and deployment of network

Using decision support tools to determine the optimal number, location, and type of warehouse facilities Employing modelling techniques to help find the right balance among competing needs of involved

stakeholders Implementing risk management strategies to minimize uncertainty and provide more reliable

organizational results Creating prevention and mitigation plans, as well as providing business continuity if a risk event occurs

Module 8: Reverse Logistics and Sustainability

Developing a comprehensive reverse logistics strategy Recommending whether the reverse logistics strategy can be handled internally by creating a central

returns centre or by hiring a third-party provider to coordinate the activities Managing product returns in ways that turn the reverse flows into quantifiable value streams, to

contribute to profitability and strengthen commitment to sustainability and social responsibility Demonstrating social responsibility that is valued by customers, shareholders, and the community, to

help the organization be a good environmental steward for the long-term Implementing sustainability initiatives to impact the organization’s triple bottom line (TBL) Choosing suppliers and other supply chain members according to the organization’s commitment to

implement sustainable processes and practices


Who Should Consider CLTD?

Note: Candidates need to apply for eligibility on APICS website, www.apics.org



2. 1. d. CSCP – APICS Certified Supply Chain Professional

The APICS Certified Supply Chain Professional (CSCP) program is the first and only supply chain certification that encompasses the end-to-end global supply chain. APICS CSCP designees gain the skills to effectively manage global supply chain activities that involve suppliers, plants, distributors, and customers located around the world. Earning the CSCP credential makes you a recognized expert in the supply chain field. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. It makes you a more valuable asset to your organization, keeping you and your organization more competitive in today’s economy.

More than 19,000 professionals in 82 countries have earned the APICS CSCP designation ACHIEVE SUPPLY CHAIN EXCELLENCE The 2017 APICS CSCP Learning System provides interactive tools and updated content that reflects the current APICS CSCP Exam Content Manual tested on the CSCP exam. Proven Success: Professionals who use the APICS CSCP Learning System to prepare for the CSCP exam consistently surpass the average pass rate, year after year. Current Content: Updated for 2017 by APICS and a team of supply chain subject matter experts, the program reflects the most current version of the CSCP Exam Content Manual as well as industry trends and best practices. Customized Learning: Choose the learning option that best matches your schedule and learning style. Use pretest results with the Smart-Study tool to create a personalized study plan based on your strengths and weaknesses. 3 Modules and 1 Computer Based Exam

Supply Chain Strategy o Section A: Develop the Supply Chain Strategy o Section B: Design the Supply Chain

Supply Chain Planning & Execution o Section A: Procure and Deliver Goods and Services o Section B: Manage the Relationship with Supply Chain Partners o Section C: Manage Reverse Logistics

Supply Chain Improvement & Best Practices o Section A: Comply with Standards, Regulations, and Sustainable Best Practices o Section B: Manage Risk in the Supply Chain o Section C: Measure, Analyze, and Improve the Supply Chain


Earning your credential will help you:

Boost your confidence with recognition as a supply chain expert. Master the knowledge most important to expert supply chain professionals as defined by the most

current APICS Global Job Task Analysis. Expand your outlook on the supply chain field and bring new ideas to your workplace. Remain current with supply chain trends and developments. Stand out from other candidates in a job search. Demonstrate your long-term commitment to the supply chain profession.

CSCP Learning System:

Considering inputs and objectives of supply chain management strategy

Recognizing and resolving misalignments and gaps

Accounting and financial reporting information, strategic analysis tools, and economic considerations

Designing the supply chain while understanding and working within business considerations

Designing fulfilment strategies and products for different markets and requirements

Understanding electronic business considerations and key technology applications

Understanding implementation tools including project management processes and communication

What Will I Study? The APICS CSCP Learning System delivers the most effective CSCP certification exam preparation. It is divided into three modules across five books that reflect the entire APICS CSCP Exam Content Manual (ECM). This content is integrated with best practices in the day-to-day functions of supply chain professionals and technologies that drive improvement in planning and operations necessary to maximize an organization’s efficiency and impact the bottom line. Information is organized from more than 150 sources, and progress check questions are included at the end of each chapter to ensure that participants are staying on track and retaining the information. The materials are linked directly to every practice question found in the web-based tools.


CSCP Overview: Module 1: Supply Chain Design

Considering inputs and objectives of supply chain management strategy

Recognizing and resolving misalignments and gaps

Accounting and financial reporting information, strategic analysis tools, and economic considerations

Designing the supply chain while understanding and working within business considerations

Designing fulfilment strategies and products for different markets and requirements

Understanding electronic business considerations and key technology applications

Understanding implementation tools including project management processes and communication

Module 2: Supply Chain Planning and Execution

Procuring and delivering goods and services using supply chain management

Using demand management, including demand forecasting and prioritization

Using master planning, master scheduling, and sales and operations planning (S&OP)

Managing, planning, and controlling inventory

Understanding the effects of inventory on financial statements and inventory-related cost categories

Managing supply based on total cost of ownership and make-versus-buy analysis

Developing supply plans based on buyer-supplier relationships

Logistics, warehouse, and transportation management, forecasting, and planning

Making considerations for monetary, regulatory, and trade conditions

Segmentation of customer-focused marketing, customers, suppliers, and other partners

Fundamentals of supplier relationship management (SRM) and customer relationship management

(CRM)

Managing reverse logistics and waste

Module 3: Supply Chain Improvement and Best Practices

Standards, regulations, and sustainable best practices compliance

International standards and considerations for import/export, intellectual property, licensing, tax and

accounting, and labor laws

Corporate social responsibility for sustainability, UN Global Compact, and GRI initiatives

Accreditations, certifications, and standards for quality, environment, social, and safety objectives

Identifying, assessing, classifying and responding to risks

Compliance, security, and regulatory concerns

Improving the supply chain through measuring and analyzing performance using supply chain metrics

focused on customers, financial reports, and operational practices, and customer service

Utilizing continuous improvement and change management techniques and principles, including lean

and just-in-time

Note: Candidates have to apply for eligibility on APICS website, www.apics.org



2. 1. e. SCOR-P: APICS Supply Chain Operations Reference Model – Professional Endorsement

NZPICS is pleased to offer on-site training that provides in–depth understanding of the of the Supply Chain Operations Reference (SCOR®) model, widely recognized as the global standard for supply chain management. The Supply Chain Operations Reference (SCOR®) model describes the business activities associated with all phases of satisfying a customer’s demand. The model itself is organized around the six primary management processes of Plan, Source, Make, Deliver, Return and Enable. Using these process building blocks, the SCOR model can be used to describe supply chains that are very simple or very complex using a common set of definitions across disparate industries. Today public and private organizations and companies around the world use the model as a foundation for global and site-specific supply chain improvement projects. SCOR spans all customer interactions (quote to cash), all physical material transactions (procure to payment, including equipment, supplies, spare parts, bulk product, software, etc.) and all market interactions (manufacturing, from the understanding of aggregate demand to the fulfilment of each order). The model is designed and maintained to support supply chains of various complexities and across multiple industries. The model focuses on three process levels and does not attempt to prescribe how a particular organization should conduct its business or tailor its systems or information flow. The people section introduced in SCOR 11.0 provides a means for managing talent in the supply chain by incorporating a standard for describing the expertise required to perform tasks and manage processes. The SCOR skills management complements the existing process, metrics, and practice reference components by aligning people and their skills to the processes. SCOR-P Endorsement The SCOR Professional (SCOR-P) endorsement program establishes a global standard of excellence for applying SCOR. The endorsement provides a practical method for assessing the skills and competencies of your personnel and recruits, and a method for evaluating the effectiveness of training. For more information, visit www.apics.org/scor-p

http://www.apics.org/scor-p


SCOR® Professional Introduction to SCOR® model, problem solving, practical application and exercises

3-day workshop; 1 exam Classroom-based, instructor led learning approach Suitable for certificate programs Available both publicly and in-house

SCOR–Professional Training Course COURSE DESCRIPTION This three-day course has been created to respond to the needs of professionals new to the Supply Chain Operations Reference (SCOR) framework and implementation body of knowledge. Based on a solid repository of improvement program metrics and processes, SCOR has evolved to become an important performance management tool for companies seeking to elevate their supply chain performance. This course has been specifically designed to provide all types of professionals involved with supply chain: 1. Foundation knowledge of the SCOR Model Reference framework. 2. An understanding of how a supply chain performance team would utilize SCOR in an improvement

program. 3. A comprehensive outline of the phases of a typical SCOR improvement program. Completion of the SCOR Professional Training course will greatly improve participants’ knowledge and ability to utilize the SCOR framework and body of knowledge as they embark on their own supply chain improvement programs. COURSE OBJECTIVES Through classroom discussion and practical, hands-on exercises participants will be able to:

Understand the origins and goals of the SCOR framework Understand the structure of the SCOR two volume sourcebook Work with the four central parts of the SCOR framework: Performance, Processes, Practices, People, and

Green SCOR Develop a SCOR improvement program Understand the five phases of a typical SCOR improvement program Apply the SCOR framework to an improvement project

By the conclusion of the course, participants will acquire practical tools to use as they embark on a major supply chain improvement program.


DETAILED OUTLINE The outline of the three day class is as follows: Day 1: Introduction to the SCOR Framework

Defining SCOR Examining the portfolio of SCOR frameworks Understanding the structure of the SCOR sourcebook Reviewing SCOR nomenclature, codification, tables, and graphics Working with SCOR Performance content and metrics Working with SCOR Processes content and metrics Working with SCOR Practices content and metrics Working with SCOR People content and metrics Working with Green SCOR content and metrics

Days: 2 and 3

Applying the SCOR framework: overview Understanding the contents of the SCOR improvement program racetrack

Working with improvement program phase 1—Pre-SCOR Steps

o Discussing the motives for undertaking a SCOR improvement project o Developing the SCOR improvement program organization

Working with improvement program phase 2—S: Set the Scope

o Creating the supply chain definition matrix and supply chain geographic map o Formalizing the improvement program charter

Working with improvement program phase 3—C: Configure the Supply Chain

o Defining the improvement program SCOR metrics o Performing competitive requirements analysis and benchmarking o Performing the improvement program gap analysis

Working with improvement program phase 4—O: Optimize Projects

o Creating the preliminary project portfolio o Performing an opportunity analysis of improvement projects o Prioritizing improvement projects

Working with improvement program phase 5—R: Ready for Implementation

o Conducting the improvement project kick-off o Creating SCOR level 4 processes o Testing, piloting, and rolling-out the process changes

Selecting the next improvement project or begin the development of the next SCOR improvement

program SCOR Professional Trainings are presented by APICS, the premier professional association for supply chain and operations management and the leading provider of research, education and certification programs that elevate supply chain excellence, innovation and resilience.


2. 2. Which course is right for me?


2. 2. Which course is right for our organisation?


3. How can NZPICS Help you? 3.1 The enrolment process

NZPICS offers advice and facilitates the enrolment process in association with APICS, USA. NZPICS acts as a middle person between you and APICS and will provide all necessary support locally within New Zealand. If required, NZPICS will liaise with APICS to get you the support you may need. Once you have made a decision to take up a course (call NZPICS if you need assistance) and the mode (i.e., self-study or tutored), you need to follow the following steps:

1. Create a FREE new user profile on APICS website (this is not required for participants of the Principles of Operations Management Course). Visit www.apics.org/newuser

2. After you have created your profile successfully, you will be provided with a unique 7 digit Identification Number. Please note it down carefully in a safe place as you will use this as long as you do APICS courses.

3. You need to be a current financial member of NZPICS 4. You also need to become a e-member (or Plus Member) of APICS. A Plus member means, you are an

APICS e-member through an international channel partner such as NZPICS. 5. Now, you are ready to fill in an enrolment form. The various enrolment forms are available for download

in Word format from our website. Visit http://nzpics.org.nz/certification/cpim-cscp-enrolment-forms/all-pages

6. Download the appropriate form and fill it in its entirety and email it to [email protected] or [email protected]. You must provide a ‘primary email ID” to which all communication is sent.

7. Your name should be as it appears on your passport and driver’s licence 8. NZPICS will process your enrolment form

a. Will invoice you / your company as per the details provided b. If you are paying yourself, NZPICS will need payment from you before NZPICS can continue with

the enrolment process. Organisations have standard payment terms of 20th of the following month.

c. There is student fee protection for all enrolled for tutored classes d. Study materials and any recommended books (if you have asked for) will be couriered to you

(courier charges apply) or you can collect the materials from our office located at 23, Fairfax Ave, Penrose, Auckland

e. NZPICS will get you an e-membership from APICS. This may take a day or two f. NZPICS will add you to an online class on APICS website and send you an activation code which

you will receive directly from APICS. g. Once you activate by following the link in your email, you will be able to access online study tools.

Please note that your online access is valid for 1 year ONLY! h. Attend the tutored classes OR study at your own pace i. If attending classes, NZPICS will buy you exam credits and will communicate to you. You need to

book your exams by visiting the APICS website, www.apics.org (Please note exam credits are valid for 6 months)

j. If you are a self-study student, you need to communicate to NZPICS in writing and request for an exam credit. NZPICS will buy you exam credits and will communicate to you. You need to book your exams by visiting the APICS website, www.apics.org (Please note exam credits are valid for 6 months)

k. Prepare well and take the exam and communicate your results to NZPICS to update the database and also invite you for graduation ceremony when you have completed a certification or send you pins if you can’t attend the graduation.

http://www.apics.org/newuser

http://nzpics.org.nz/certification/cpim-cscp-enrolment-forms/all-pages

http://nzpics.org.nz/certification/cpim-cscp-enrolment-forms/all-pages

mailto:[email protected]





3.2 Course Fee Schedule for 2017

Sl. No. Detail Fee GST

01 NZPICS Membership (required for all) $75.00 + 15%

02 APICS e-membership (required for all except for Principles) $105.00 + 15%

03 APICS Dictionary (available in English and Chinese) $48.00 + 15%

04 Principles Course – Please inquire

05 CPIM Participants Self-Study Tutored Classes – Auckland ONLY (other places please inquire) This is a bundled price and includes, study materials, online study tools, classes and exam Module 1: BSCM – Basics of Supply Chain Management Module 2: MPR – Master Planning of Resources Module 3: DSP – Detailed Scheduling & Planning Module 4: ECO – Execution and Control of Operations Module 5: SMR – Strategic Management of Resources MPR, DSP and ECO Reprints CPIM Exam Re-sit (for each module)

$895.00

$1,799.00 $1,750.00 $1,750.00 $1,750.00 $1,999.00

$42.00 $350.00

+ 15% + 15% + 15% + 15% + 15% + 15% + 15% + 15%

06 CLTD Participants Self-Study (includes CLTD Learning Systems / Study materials & online tools, Exam and international freight) Tutored Classes – Auckland ONLY (other places please inquire) – available from Q2, subject to demand. This is a bundled price and includes study materials, online study tools, classes and exam Overview Sessions Only - 6 CLTD Exam Re-sit

$2,195.00

$2,995.00

$800.00 $750.00

+ 15% + 15% + 15% + 15%

07 CSCP Participants Self-Study (includes CSCP Learning Systems / Study materials & online tools, Exam and international freight) Overview Sessions Only - 5 Exam Re-sit

$2,399.00

$1,000.00

$750.00

+ 15% + 15% + 15%

08 SCOR-P: Public courses subject to demand + in-house training – Please inquire

09 All recommended text books as per the prices listed on the enrolment forms (Optional)

10 Courier charges (as applicable) Extra

Note:

1. All the prices are subject to change without notice due to exchange rate fluctuations 2. From time to time, we do run in-house training for corporates both in Auckland and out of Auckland.

Please inquire for further details. Corporate discounts may be offered depending on the number of participants.


3.3 Auckland Course Time Table and Exam Windows for 2017

Term 1 - 2017 Time: 5:00 - 8:00 pm

Course Day Dates

BSC - 8 weeks Thursday9, 16, 23 Feb, 2, 9, 16, 23, 30 Mar 2017

DSP - 7 weeks Tuesday7, 14, 21, 28 Feb, 7, 14, 21 Mar 2017

SMR - 8 weeks Wednesday 8, 15, 22, Feb, 1, 8, 15, 22, 29 March

Exam Window 1

Term 2 - 2017 Time: 5:00 - 8:00 pm

Course Day Dates

BSC - 8 weeks Tuesday 11, 18 April, 2, 9, 16, 23, 30 May and 6 June

MPR - 6 weeks Wednesday 26 Apr, 3, 10, 17, 24, 31 May 2017

ECO - 6 weeks Thursday 27 Apr, 4, 11, 18, 25 May, 1 Jun 2017

Exam Window 2

Term 3 - 2017 Time: 5:00 - 8:00 pm

Course Day Dates

BSC - 8 weeks Thursday 22, 29 June, 6, 13, 20, 27 July, 3, 10 August

DSP - 7 weeks Tuesday 4, 11, 18, 25 July, 1, 8 August

SMR - 8 weeks Wednesday 5, 12, 19, 26 Jul, 2, 9 Aug

Exam Window 3

Term 4 - 2017 Time: 5:00 - 8:00 pm

Course Day Dates

BSC - 8 weeks Thursday 7, 14, 21, 28 September, 5, 12, 19, 26 October

MPR - 6 Weeks Tuesday 19, 26 September, 3, 10, 17, 24 October 2017

ECO - 6 Weeks Wednesday 20, 27 Sep, 4, 11, 18, 25 Oct 2017

CSCP - 5 Sessions Monday 14 August, 4, 25 September, 9 October, 6 November

Exam Window 4

Saturday 12 Aug to Saturday 30 Sept 2017

NZPICS Time Table 2016/17

Saturday 28 Oct to Saturday 23 Dec 2017

Term-4 Registrations Close off Date: 28/08/2017




Saturday 3 June to Saturday 15 July 2017

Saturday 4 March to Saturday 6 May 2017


3.4 Exam Booking Process Please read the below carefully as it’s your responsibility to follow these instructions failing which NZPICS or APICS may not be liable for any shortcomings.

1. Before you can book an exam, you need to have an exam credit.

2. If you have enrolled for tutored classes, half way through the term NZPICS office will get you exam credits and will notify you by email to your primary email.

3. If you are a self-study student, at least 6 weeks prior to taking your exam, please communicate to NZPICS

in writing, so we can get you an exam credit from APICS. As you would have normally paid for your exam at the start of the course, no additional fee will be required.

4. If you would like to re-sit for an exam, then you will need an exam credit and you will have to pay for it.

5. In all the above instances, once you have an exam credit you can logon to the APICS website, at

www.nzpics.org and look for “Purchase Authorisation To Test” (ATT) and click on it and follow the series of steps. You will be able to use your exam credit obtained by NZPICS.

6. During the exam booking process, you will be redirected to Pearson VUE website, www.pearsonvue.com

where you can enter APICS for the type of exam you are taking and then search for all the exam centres in your area. Then you can also look for the date and time convenient for you and book your exam accordingly.

7. A detailed exam booking process is available from NZPICS office on request.

8. Pearson VUE Exam Admission Policy

We ask that you arrive at the test center 15 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for an exam, you will be refused admission and you will forfeit your exam fee.

9. You will need to bring two (2) forms of identification to the testing site. The first and last names on the primary and secondary identifications presented at the test center must match the first and last names identified in this email in order to receive admittance to the testing center. If you do not bring the required, valid IDs on exam day or the name above does not match your IDs, you will be denied admission to the examination and will forfeit the exam fee.

10. Valid primary identification must include a recent photograph and signature. Listed below are acceptable primary identification: Driver's license (except China) Passport Military identification Other government-issued identification Employee identification card (except China)

11. No temporary identification will be accepted.

12. Listed below are acceptable secondary identifications which must include your signature: Credit card Check cashing card

13. Important Note: Please ensure that your name as spelled above matches exactly with the government issued identification you will present when checking in at the Pearson VUE Test Center. Also, please check to ensure that the exam listed above is correct.

14. If you think you may have a problem pertaining to your registration, please call Pearson VUE immediately. The list of telephone numbers can be found at http://www.pearsonvue.com/apics/contact/. If you wish to make any changes to your name, you must contact APICS directly at [email protected]. Pearson VUE cannot make any changes to your name in the system.

15. No personal items may be taken into the testing room. This includes all bags, books not authorized by the sponsor, notes, phones, pagers, watches and wallets.

http://www.nzpics.org/

http://www.pearsonvue.com/

http://www.pearsonvue.com/apics/contact/



16. Pearson VUE global test policy changes

17. In order to preserve the security and integrity of examination programs, Pearson VUE test administrators (TAs) may request visual inspection of eyeglasses and other materials brought into the Pearson VUE testing room. Candidates will be required to allow TAs to examine materials in order to begin the check-in and examination process, including the removal and visual inspection of eyeglasses. Candidates who do not comply with this global security policy may not be admitted to begin their APICS examination. Candidates who bring personal items such as Google Glass, will need to store them with their remaining personal items or keep them in their vehicles in order to continue the check-in process.

18. Reschedule Policy

Candidates who need to reschedule their exam appointment within their chosen window can make modifications directly in their My APICS account or by calling Pearson VUE direct. There is a non-refundable USD $45 rescheduling fee. Reschedule requests received less than 24 hours before the scheduled exam appointment will not be accepted, and if the candidate does not test, the candidate forfeits the exam fees. Candidates who need to reschedule their examination in the same window should not cancel their exam appointment. Candidates must reschedule the examination through their My APICS account or by contacting Pearson VUE directly. APICS cannot accept cancellation/reschedule requests by email.

19. To reschedule your appointment online, visit the APICS website at apics.org/myapics and log in to your MY APICS

account. Then click on the “My APICS” link in the top right hand corner navigation and select “My APICS Certifications” located on the right hand side of the page. Click “Exam Authorizations and Credits” to expand that section and click on the “Reschedule” link next to the examination you would like to reschedule. This will direct you to the Pearson VUE scheduling system where you can choose a new examination date.

20. If candidates need to reschedule their exam appointment to a different window, they should follow the cancellation policy below.

21. Cancellation Policy

Candidates have the option to cancel their exam appointment with Pearson VUE by logging into their My APICS account and going to the My APICS Certifications page, selecting Exam Authorization and Credits and selecting the “Reschedule” option next to their exam. Candidates must pay the USD $45 cancellation fee. Candidates will receive a confirmation email from Pearson VUE. This does not cancel the ATT. All ATT purchases are non-refundable.

22. Before canceling the examination, if you wish to test in a later testing window, it is the responsibility of the candidate

to ensure that their authorization is valid for the next testing window. If a candidate cancels an exam and their authorization is not valid for another window, they will need to reschedule in the same window and the candidate forfeits their cancellation fee. No refunds or transfers will be issued. You must cancel your examination through your My APICS account or by contacting Pearson VUE directly. APICS cannot accept cancellation requests by email.

23. Once the cancellation has been processed, candidates should allow one business day for the cancellation information to be updated in the APICS system. Once the cancellation has been updated, candidates will receive a new confirmation email with the same window and expiration information. At that time, candidates can then access the ATT

form at www.apics.org/att and select the View/Update an existing Authorization to Test option to choose a new exam window. If a candidate chooses a new window that starts within six months of the original date the ATT was issued, no additional fees will be assessed. If a candidate selects a new window that starts after 6 months from the original ATT issue date, they must pay a new exam fee. No refunds or transfers will be issued.

24. Additional Information

Exam fees are forfeited for no-shows. Exceptions may be made for medical or other emergencies. If candidates miss the exam due to an emergency, they must contact Pearson VUE within 10 business days after the exam date. Pearson VUE contact information can be found at Pearson VUE Customer Service. Candidates must submit written documentation to Pearson VUE in order to have their request reviewed. Only authorized emergencies will be considered. Additional information regarding all APICS examinations can be found by visiting APICS Procedure Exam Bulletins.

25. A service fee of $10 will be applied to all reservations, reschedules or cancellations completed by the Pearson VUE Call Center. This fee will be in addition to any applicable reschedule or cancellation fee.

http://apics.org/myapics

http://www.apics.org/att

http://www.pearsonvue.com/apics/contact/

http://www.apics.org/careers-education-professional-development/certification/bulletins

http://www.apics.org/careers-education-professional-development/certification/bulletins


4. Other Courses &/or On Demand 4.1 CDDP/CDDL – Certified Demand Driven Planner/Leader 4.2 Short Courses

4.1 CDDP/CDDL – Certified Demand Driven Planner/Leader

The purpose of the Certified Demand Driven Leader (CDDL) Program is to equip senior and mid-level operations and supply chain managers with the ability to design, implement, sustain and adapt a Demand Driven supply chain. The program spans Planning, Operations, Distribution and Finance. Gartner has included the Certified Demand Driven Leader (CDDL) program in its Market Guide for Supply Chain Program in its Market Guide for Supply Chain Certification Programs. It is one of ten programs in the guide. Gartner clients can access the report here. The CDDL is a necessary cog in supporting the implementation of Demand Driven approach by giving mid-level and senior management, an across the board look at flow, and the concepts needed to support flow. Without that support, Demand Driven implementations are always at risk. The CDDL program consists of seven modules covers

Logistics/Supply Chain

Financer & Metrics

Demand Driven Sales & Operations Planning

Supply Order generation, control and execution

It incorporates the concept of "Smart Metrics" - What are the right metrics to encourage and sustain flow within a company and across a supply chain, to maximise ROI?

The CDDL is broader in concept than the Certified Demand Driven Planner (CDDP) program, which focuses specifically on sales order management. About 15% of the material in CDDP is covered in CDDL to provide an overview of the topics.

There is an optional exam included in the price. Testing is completed through the international Supply Chain

Education Alliance (ISCEA)'s iProctor system after course completion and through scheduled testing sessions.

Upon successful completion of the exam participants receive a CDDL certificate and may place "CDDL" in their

professional title.

CDDP is deeper and focused on DDMRP and Demand Driven Execution – specifically sales order management. CDDL encompasses the entire scope but will not cover DDMRP at the same depth. CDDL has a broader breadth than the CDDP. The CDDL is concerned about system (not computer system – business system) management. The CDDL Program is comprised of seven modules delivered in 16 over a 2 day time range. Testing is then completed through the ISCEA's iProctor system after course completion and through scheduled testing sessions. Upon successful completion of the exam participants receive a CDDL certificate and may place "CDDL" in their professional title. How does the CDDL compare to the CDDP? There is some overlap between the programs. The material in the DDMRP and DDDRP sections of the CDDL is redundant on the CDDP Program material. The CDDP goes into much greater depths on these topics. That material, however, will constitute only about 15% of the total CDDL.

https://www.gartner.com/doc/2933117?ref=AnalystProfile


CDDL Program Content Introduction: Part 1: The Rise of Complexity Part 2: The Importance of Flow Part 3: Relevant Information for Flow Part 4: The Demand Driven Adaptive System Module 1: Conventional Challenges for Flow Part 1: Variability and Its Impact on Flow Part 2: Distortions to Relevant Information and Materials - Planning Part 3: Distortions to Relevant Information and Materials - Finance Part 4: The Need for Thoughtware Module 2: An Overview of Designing and Operating for Flow Module 3: Demand Driven Material Requirements Planning Part 1: Strategic Inventory Positioning Part 2: Buffer Profiles and Levels Part 3: Dynamic Buffer Adjustments Part 4: Demand Driven Planning (Supply Order Generation) Part 5: Highly Visible and Collaborative Execution Part 6: Calculating Average On-Hand Part 7: DDMRP Buffer Criteria Part 8: MRP, Lean and DDMRP Part 9: Implications for Distribution Networks Module 4: Demand Driven Scheduling and Shop Floor Execution Part 1: DDMRP Implications on Scheduling Part 2: Control Points Part 3: Scheduling Control Points Part 4: Protecting Control Points Part 5: How Time Buffers Work Part 6: Capacity Buffers Module 5: Tactical Smart Metrics for Operations Module 6: Demand Driven Sales and Operations Planning Part 1: DDS&OP and the Demand Driven Operating Model Settings Part 2: DDS&OP and Demand Driven Strategic Control, Measurement, Projection and Adaptation Part 3: Volume and Rate Examples Module 7: Demand Driven Adaptive System Development Path


4.2 Short Courses

From time to time NZPICS runs short courses at its premises in Penrose Auckland. In 2017, NZPICS plans to run certification courses in:

Principles of Inventory Management Principles of Operations Planning Principles of Distribution & Logistics Sales & Operations Planning

Among others The 2016 short courses include:

Inventory Management Fundamentals Sales & Operations Planning and IBP Demand Forecasting Aggregate Planning

In prior years NZPICS also conducted short courses in:

Lean Management Overview Problem Solving and Root Cause Analysis Five 5 and Visual Workplace Value Stream Mapping

And others Please contact NZPICS if you would like to organise an in-house course or would like to attend a public course.


4.3. Graduation Ceremony at NZPICS Supply Chain Conference in November 2016 at Sorrento in The Park Past APICS Participants Receiving Certificates and Pins from Abe Eshkenazi, CEO of APICS

Graeme Ying Receiving Certificate of Inventory Management Allan Seet Receiving CPIM Pin

Benjamin Rawlinson Receiving CPIM Pin Ee Wai Chen Receiving CPIM Pin

Eric Evener Curray Receiving CPIM Pin Mailyn De Jesus Receiving CPIM Pin


Sally-Ann Waters Receiving CPIM Pin Vishnu Rayapeddi Receiving CSCP Pin

Valdimir Brkovic Receiving CSCP Pin

Denzil Rodrigues, President of NZPICS opening address Abe Eshkenazi, CEO APICS addressing the gathering at the NZPICS Supply Chain Conference

Documents

From the desk of NZPICS President · This has helped all aspects of my roll immensely, and at work my APICS Dictionary is now my most used reference book. I would highly recommend