Maltco’s Greek parent company; INTRALOT, was the exclusive sponsor of the Opening reception to mark the occasion of Malta’s

Presidency of the Council of the European Union, hosted by H.E. Mr. Joseph Cuschieri, Ambassador of the Republic of Malta to the Hellenic Republic.

The reception took place on Wednesday 22nd February, 2017 at Hilton Hotel, Athens, in the presence of diplomats, members of the Greek government, dignitaries, business community delegates and representatives of the Maltese community in Athens.

About Malta’s Presidency of the Council of the European Union: http://www.eu2017.mt/en

INTRALOT, parent company of Maltco Lotteries sponsors the Opening Reception of Malta’s Presidency of the Council of the European Union in Greece

Issue - 21 Apr/May/Jun 2017 www.maltco.com

P2 / Maltco sponsors a University Masters Degree / Training for all Maltco Personnel

P1 / INTRALOT supports the Malta Presidency of the EU Council

P3 / €10,000 donation to the Malta Community Chest Fund / www.maltco.com : New Corporate Website

P4 / Maltco lends a helping hand to ALS MALTA

From the left: H.E. Mr Margus Rava, Ambassador of Estonia, H.E. Mr. Caspar Cornelis Johannes Veldkamp, Ambassador of Netherlands, Mr. Antonios I. Kerastaris, INTRALOT Group CEO, H.E. Mr. Peter Michalko, Ambassador of Slovakia, H.E. Mr. Joseph Cuschieri. Ambassador of Malta

COMMENTARY

2017; Strengthening Working Relations

In the first three months of this year we have continued to further strengthen key working relations with our Agents for whom we have organised another intensive training session on Selling & Serving with a Smile, whilst also incorporating a session on Responsible Gaming.

We also kept yearly appointments and commitments with other stakeholders and organisations close to the Maltese people. Maltco Lotteries has met Her Excellency Marie Louise Coleiro Preca and presented a €10,000 donation in aid of the Malta Community Chest Fund. Separately we are also collaborating with the Responsible Gaming Foundation in which we are sponsoring a newly introduced Masters University Degree in Responsible Gaming Research.

Maltco Lotteries has always showed its support towards the local sport sector, this year is no different; in February we have presented last year’s Journalist Sport Awards winners with a cheque of €500 to each 7 winning categories, whilst again supporting this year’s Award Ceremony organised by Sport Malta and Ghaqda Gurnalisti Sports. Obviously apart from supporting CSR activities we always keep our customer at the centre of our operation. Recently, we have introduced the ‘Maltco Innovation Contest 2017’, a new contest for Maltco Agents, Sellers, Assistants and Employees to come up with new game ideas for the local market.

The aim of the contest is to foster innovation and give participants the opportunity to contribute ideas for new game concepts. Through this initiative, the continuous open dialogue between all Maltco Agents and Employees is being converted into game innovative ideas. And who else, can understand the customer’s best needs– if not the ones working closest to them?!

Mr Vasileios KasiotakisCEO – Maltco Lotteries Ltd.

Maltco Lotteries have undertaken another programme in the series

to train all Maltco personnel including agents and their assistants on Responsible Gaming together with a specialised module on ‘Selling & Serving with a Smile’, in line with Maltco Lotteries operating principles to offer high-quality customer service in a friendly and welcoming environment.

A foreign expert who specialises in Sales and Customer techniques, trained Maltco’s Training Coach Stephan Magrin, who, embarked on the chosen theme for this training focusing on the importance of the service provided by the agents and assistants to all Maltco Customers.

Topics and interactive workshops during the training were: positive attitude, sales, product benefits & selling lines, objection handling and the developing on oneself.

Training for all Maltco Personnel in Selling & Serving with a Smile

Maltco sponsors a University Scholarship in Research

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Maltco Lotteries has sponsored a scholarship at Masters Degree level

on the first Responsible Gaming research being conducted at the University of Malta. Maltco Lotteries, is certified in Responsible Gaming by the World Lottery Association and by the European Lotteries Responsible Gaming Standards.

This Scholarship in Responsible Gaming Research is a milestone to this industry; not only is it needed for the local gaming industry, but also for the generations to come and who will look back in history and find what the Responsible Gaming Foundation and the University of Malta have just started now.

Present to inaugurate the new scholarship were the Minister for Competitiveness and Digital, Maritime & Services Economy Hon Dr Emmanuel Mallia, the Chairman of the Responsible Gaming Foundation Hon Silvio Schembri, the Rector of the University of Malta Professor Alfred J. Vella, Maltco Lotteries CEO Vasilis Kasiotakis, Dr Andrew Azzopardi – Dean to the Faculty of Social Wellbeing, University Of Malta, Hon. Kristy Debono – Member of Parliament and Christopher Formosa – Head of HR & Corporate Affairs, Malta Gaming Authority .

Maltco Lotteries, presented Her

Excellency, Marie-Louise Coleiro Preca,

President of Malta a cheque of €10,000 in support of

the President’s Solidarity Fun Run 2016.

The President’s Solidarity Fun Run brings together the

whole nation in an effort to help those in need and also

promotes the importance of an active healthy lifestyle

through regular physical activity. The Malta Community

Chest Fund Foundation provides financial, material and

professional support to people experiencing difficulties

because of severe chronic illness, such as cancer.

The foundation also supports persons with disability,

people in poverty and NGOs through the Fund for

Voluntary Organisations.

During the presentation, Maltco Lotteries CEO

Vasileios Kasiotakis said that Maltco Lotteries supports

this event and as part of the company’s community

support, it also mobilised its Agents on behalf of the

Malta Community Chest Fund Foundation. Maltco

Lotteries is pleased to be a part of the enthusiasm and

generosity of the Maltese people to raise funds for such

a worthy cause.

Maltco Lotteries launched a brand new corporate website. After several months of hard work and dedication, Maltco Lotteries are delighted to officially launch the new corporate website with URL www.maltco.com. The goal in developing this new Maltco Lotteries corporate website is to provide the users an easier way to learn about Maltco Lotteries Responsible Gaming information, obtain game details and also to allow the visitor to browse information based on their own choice. The new interactive website gives better access to About Us, CSR, What’s Happening, Careers, Contact and Games web pages. The introduction of the New Corporate Website is part of the revamping web-image following the New Live Betting Web section launched last December 2016.

Continuous support towards the local Athlete; Maltco Lotteries present a €500 cheque to each 2016 Winner and sponsors the Sport Malta Awards 2017

Malta Lotteries supporting the Malta Cybercrime Conference 2017

For the fifth consecutive year Maltco Lotteries showed its support to the local Athlete by sponsoring the Sport Malta Awards 2017 held on the 25th of February at the Mediterranean Conference Centre, Valletta. At the ceremony Maltco Lotteries Sales & Marketing Director David A Gatt presented; the Malta Football Coach of the Year Award.

In a previously held, separate ceremony Maltco Lotteries in conjunction with SportMalta and with Għaqda Ġurnalisti Sports, presented the sum of €500 to each of all 7 Athlete winners of the Sport Malta Journalists Awards 2016 edition.

ISACA is the voice of the information systems audit, IT governance, risk management and cybersecurity professions. ISACA enables over 140,000 professionals in 187 countries to apply technology in ways that instill confidence, address threats, drive innovation and create positive momentum for their organisations.

The full day conference entitled ‘Cybercrime vs Cybersecurity - Trends, Threats and Truths’ was attended by Maltco Lotteries Operations Director, Mr George Kakouras and Finance Director Mr. Lino Micallef Borg. Maltco Lotteries has one of the most sophisticated digital networks on the Maltese Islands and is constantly seeking best practice in information technology and protection.

Maltco Lotteries launch new corporate website www.maltco.com

Maltco Lotteries present H.E. Marie Louise Coleiro Preca a cheque of €10,000 in aid of the Malta Community Chest Fund Foundation

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OTHER NEWS:

Maltco Lotteries lends a helping hand to ALS Malta – #WALKWITHBJORN Fund Raising Event

www.maltco.com Helpline: 2388 3333

Some 35 Maltco Lotteries outlets have took part in receiving donations for “Move & Walk” in aid of ALS Malta, #WalkWithBjorn

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ALS is a degenerative disease that affects nerve cells in the brain and spinal cord. As the disease progresses, the body’s motor neurones stop sending signals to the muscles until the muscles start to die, eventually leading to paralysis. There is no known cure. The disease’s paralysing effect means homes for ALS patients must be specially equipped to allow residents to control every aspect of daily life using just their eyes. Anything from lifts, doors, computers and television must be adapted.

Maltco Lotteries thanks the 35 participating Agents for their support and cooperation, and shows its appreciation to Mr. Bjorn Formosa for the admirable and noticeable work he’s doing in aid of ALS Malta. The total sum of €3,610; raised during the event, was presented to the ALS Malta. .

Fund Raising Event, organised by the University of Malta’s Institute of Physical Education & Sport in collaboration with the Siggiewi Local Council. The 1hour walkathon was held Sunday, 12th March, starting from St. Nicholas Square, Siggiewi and returning to Siggiewi. Not only did Maltco Lotteries Points of Sale in the Siggiewi area; Zebbug, Rabat, Dingli, Kirkop, Qrendi, Imqabba, Safi and Zurrieq collaborated wholeheartedly to accept donations for this charitable event, but the Agents also took the initiative and presented a collective donation of €100.