28
References 184 References Alderfer, C. P. (1972). Human Needs in Organizational Settings. New York: Free Press of Glencoe. Anderson, J. C., & Gerbing, D. W. (1992). Assumptions and Comparative Strengths of the Two-Step Approach. Sociological Methods and Research, 20(February), 321-333. Argyle, M. (2001). The Psychology of Happiness (2nd ed.). London: Routledge. Aron, A., Aron, E. N., & Coups, E. J. (2006). Statistics for Psychology (4th ed.). Upper Saddle River, NJ.: Pearson Prentice Hall. Ashforth, B. E., & Pratt, M. G., 2010. Institutionalized spirituality: an Oxymoron? In: R.A. Giacalone and C.L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (pp. 44–58). Armonk, NY: M. E. Sharpe. Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223. Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands: resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104. Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147-54. Bakker, A. B., Van Emmerik, H., & Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and Occupations, 33, 464-489. Barker, J. R. (1993). Tightening the iron cage: Concertive control in self-managing teams. Administrative Science Quarterly, 38, 408–437. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in Social Psychological Research: conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182. Bartlett, M. S. (1954). A note on the multiplying factors for various chi square approximations. Journal of the Royal Statistical Society, 16(Series B), 296 - 298.

front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

184

References

Alderfer, C. P. (1972). Human Needs in Organizational Settings. New York: Free Press of Glencoe.

Anderson, J. C., & Gerbing, D. W. (1992). Assumptions and Comparative Strengths of the Two-Step Approach. Sociological Methods and Research, 20(February), 321-333.

Argyle, M. (2001). The Psychology of Happiness (2nd ed.). London: Routledge.

Aron, A., Aron, E. N., & Coups, E. J. (2006). Statistics for Psychology (4th ed.). Upper Saddle River, NJ.: Pearson Prentice Hall.

Ashforth, B. E., & Pratt, M. G., 2010. Institutionalized spirituality: an Oxymoron? In: R.A. Giacalone and C.L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (pp. 44–58). Armonk, NY: M. E. Sharpe.

Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223.

Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands: resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104.

Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147-54.

Bakker, A. B., Van Emmerik, H., & Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and Occupations, 33, 464-489.

Barker, J. R. (1993). Tightening the iron cage: Concertive control in self-managing teams. Administrative Science Quarterly, 38, 408–437.

Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in Social Psychological Research: conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.

Bartlett, M. S. (1954). A note on the multiplying factors for various chi square approximations. Journal of the Royal Statistical Society, 16(Series B), 296 - 298.

Page 2: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

185

Bass, B. M. (1965). Organizational Psychology. Boston: Allyn and Bacon.

Bass, B. M. (1999). Two decades of research and development in transformational leadership. European journal of work and organizational psychology, 8(1), 9–32.

Bates, S. (2004). Getting engaged, HR Magazine, 49(2), 44-51.

Baumruk, R. (2004). The missing link: The role of employee engagement in business success. Workspan, 47, 48-52.

Beardwell, J., & Claydon, T. (2007). Human resource management, A contemporary approach. (5th ed.). Harlow: Prentice Hall.

Beauchesne, E. (2005). Workers' effort found lacking. [Online] Url: http://www.workrights.ca/content.php?doc=279. (Retrieved on November 12th, 2012).

Becker, B. E., & Huselid, M. A. (1998). High performance work systems and firm performance: A synthesis of research and managerial implications. Research in Personnel and Human Resource Management, 16, 53-101.

Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246.

Bentler, P. M., & Bonnet, D. C. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606.

Berry, M. L., & Morris, M. L. (2008). The impact of employee engagement factors and job satisfaction on turnover intent. In T. J. Chermack (Ed.), Academy of Human Resource Development International Research Conference in the Americas (pp. 1-3). Panama City, FL: AHRD.

Blau, G., & Boal, K. (1987). Conceptualizing how job involvement and organizational commitment affect turnover and absenteeism. Academy of Management Review, 12, 288-300.

Blizzard, R. (2003, Nov). Employee Engagement: Where Do Hospitals Begin? The Gallup Poll Tuesday Briefing, 91.

Blizzard, R. (2004, March 9). Engagement vs. satisfaction among hospital workers. Gallup Poll Tuesday Briefing.

Page 3: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

186

Bollen, K. A. (1989a). Structural Equations with Latent Variables. New York: Wiley.

Bollen, K. A. (1989b). A new incremental fit index for general structural equation models. Sociological Methods and Research, 17, 303–316.

Bollen, K. A., & Joreskog, K. G. (1985). Uniqueness does not imply identification: A note on confirmatory factor analysis. Sociological Methods and Research, 14, 155-63.

Bollen, K., & Lennox, R. (1991). Conventional wisdom on measurement: A structural equation perspective. Psychological Bulletin, 110, 305-314.

Bollen, K. A., & Stine, R. (1990). Direct and indirect effects: Classical and bootstrap estimates of variability. Sociological Methodology, 20, 115–140.

Bollen, K. A., & Ting, K. (2000). A Tetra Test for Casual Indicators. Psychological Methods, 5, 3-32.

Borman, W. C. (2004). The concept of organizational citizenship. Current Directions in Psychological Science, 13(6), 238–241.

Brayfidd, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 3(5) , 307-311.

Brief, A., & Nord, W. R. (1990). Work and nonwork connections. In A. Brief & W. R. Nord (Eds.), Meanings of occupational work (pp. 171–199). Lexington, MA: Lexington Books.

Britt, T. W. (1999). Engaging the self in the field: Testing the triangle model of responsibility. Personality and Social Psychology Bulletin, 25, 696–706.

Brown, R. (1996). Doing your dissertation in business and management: the reality of researching and writing. London: SAGE.

Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In K. A. Bollen & J. S. long (Eds.), Testing Structural Models. Newbury Park: Sage.

Buchanan, L. (2004). The Things They Do for Love. Harvard Business Review, 82(12), 19- 20.

Page 4: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

187

Buckingham, M., & Coffman, C. (1999). First Break All The Rules: What The World's Greatest Managers Do Differently, New York: Simon & Schuster.

Buckingham. M., & Vosburgh, R. (200l). The 21st Century Human Resources Function: It’s the Talent, Stupid! Human Resource Planning, 24(4), 17-23.

Business Line. (2013). HCL Tech second quarter net profit jumps 68.5%. [Online] Url: http://www.thehindubusinessline.com/industry-and-economy/info-tech/hcl-tech-second-quarter-net-profit-jumps-685/article4316835.ece (Retrieved on 12th March, 2013).

Butler, J. K., Jr. (1991). Towards understanding and measuring conditions of trust: Evolution of conditions of trust inventory. Journal of Management, 17, 643–663.

Byrne, B. M. (1998). Structural equation modeling with Lisrel, Prelis and Simplis: Basic concepts, applications and programming. Mahwah, New Jersey: Lawrence Erlbaum Associates.

Case, P., & Gosling, J. (2010). The spiritual organization: critical reflections on the instrumentality of workplace spirituality. Journal of Management, Spirituality and Religion, 7(4), 257-282.

Catlette. B., & Hadden. R. (2001). Contented Cows Still Give Better Milk, Revised and Expanded: The Plain Truth about Employee Engagement and Your Bottom Line. (2nd ed.). Wiley.

Cedric, I. C. (2011). Connecting People Investments and Business Outcomes at Lowes Companies Inc, People and Strategy, Fiona Jamison and Heather Black, Spring International, 34( 2), 28 -33.

Chalofsky, N. (2010). Meaningful workplaces: Reframing how and where we work. San francisco. CA: Jossey-Bass.

Chalofsky, N., & Krishna, V. (2009). Meaningfulness, commitment, and engagement: The intersection of a deeper level of intrinsic motivation. Advances in Developing Human Resources, 11, 189-203. doi:10.1177/1523422309333147

Chatterjee, S., Jamieson, L., & Wiseman, F. (1991). Identifying most influential observations in factor analysis. Marketing Science, 10 (Spring), 145-160.

Page 5: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

188

Child, D. (1990). The essentials of factor analysis (2nd ed.). London: Cassell Educational Ltd.

Chou, C., & Bentler, P. M. (1995). Estimates and tests in structural equation modeling. In R. H. Hoyle (Ed.), Structural Equation Modeling: Concepts, Issues, and Applications (pp. 37 - 55). Thousand Oaks: Sage.

Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with and contextual performance. Personnel Psychology, 64, 89-136. doi: 10.1111/j.1744-6570.2010.01203

Cliff, N., & Hamburger, C. D. (1967). The study of sampling errors in factor analysis by means of artificial experiments. Psychological Bulletin, 68, 430-445.

Clifton, D. O., & Nelson, P. (1992). Soar with your strengths. New York, NY: Delacorte Press.

Coffman, C., & Gonzalez-Molina, G. (2002). Follow this path: How the world’s greatest organizations drive growth by unleashing human potential. New York, NY: Warner Books, Inc.

Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioural sciences (2nd ed.). Mahwah, NJ: Lawrence Erlbaum Associates.

Corporate Leadership Council. (2004). Driving Performance and Retention Through Employee Engagement. Corporate Executive Board. [Online] Url: http://www.mckpeople.com.au/SiteMedia/w3svc161/Uploads/Documents/760af459-93b3-43c7-b52a-2a74e984c1a0.pdf (Retreived on 12th March, 2012)

Costello, A. B., & Osborne, J. W. (2005). Best Practices in Exploratory Factor Analysis: Four Recommendations for Getting the Most From Your Analysis. Practical Assessment, Research & Evaluation, 10(7), 1-9.

Creswell, J. W. (1999). Mixed-method research: Introduction and application. In G. Cizek (Ed.), Handbook of educational policy. San Diego, CA: Academic Press.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: an interdisciplinary review. Journal of Management, 31(6), 874-900.

Page 6: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

189

Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker is really a ‘productive’ worker: a review and further refinement of the happy-productive worker thesis. Consulting Psychology Journal: Practice and Research, 53, 182-99.

Csikszentmihalyi, M. (1990). Flow: The Psychology of Optimal Experience. New York: Harper Perennial

Cufaude, J. (2004) in Lanphear, S. (2004). Are Your Employees Highly Engaged? Credit Union Executive Newsletter, 19, 1-2. Credit Union National Association, US.

Dan, T. (2004). Engagement policies boost pre-tax profits at Nationwide, Personnel Today. [Online] Url: http://www.personneltoday.com/hr/engagement-policies-boost-pre-tax-profits-at-nationwide/. (Retreived on 23rd March, 2013).

Delhi University. (2013) [Online] Url: http://du.ac.in/index.php?id=10 (Retrieved on 25th January, 2013).

Demerouti, E., & Bakker, A. B. (2006). Employee well-being and job performance: where we stand and where we should go, In Houdmont, J. and McIntyre, S. (Eds). Occupational Health Psychology: European Perspectives on Research, Education and Practice, 1, Maia: ISMAI Publications.

Demerouti, E., Bakker, A. B., De Jonge, J., Janssen, P.P.M., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment and Health, 27, 279-86.

DeVellis, R. (2003). Scale Development: Theory and Applications (2nd ed.). Thousand Oaks: Sage.

Development Dimensions International (DDI) (2005). Employee Engagement-a key to realizing competitive advantage. [Online] Url: http://www.ddiworld.com/DDIWorld/media/monographs/employeeengagement_mg_ddi.pdf?ext=.pdf (Retrieved on 20th July, 2011).

Diamantopoulos, A. & Siguaw, J. A. (2000), Introducing LISREL. London: Sage Publications.

Diamantopoulos, A., & Siguaw, J. (2006). Formative Versus Reflective Indicators in Organizational Illustration. British Journal of Management, 17(4), 263-82.

Page 7: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

190

Diamntopoulos, A., Riefler, P., & Roth, K. P. (2008). Advancing Formative Measurement Models. Journal of Business Research, 61(12), 1203-1218.

Diamond, M. A., & Allcorn, S. (1985). Psychological dimensions of role use in bureaucratic organizations, In Kahn, W.A. (1990), Psychological conditions of personal engagement and disengagement at work, Academy of Management Journal, 33, 692-724.

Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23, 93–108.

Dillman, D. (2000). Mail and Internet Surveys: The Tailored Design Method (2nd ed.). New York: John Weily & Sons.

Duchon, D., & Plowman, D. A. (2005). Nurturing the spirit at work: impact on work unit performance. The Leadership Quarterly, 16, 807–833.

Eggert, A., & Fassot, G. (2003). Zur Verwendung formativer and reflektiver Indikatoren In Strukturgleichungsmodellen. Kaiserslauterer Schriftenreihe Marketing, 20, 1-18.

Etzioni, A. (1975). A comprehensive analysis of complex organizations (rev. ed.). New York, NY: Free Press.

Fabrigar, L. R., Wegner, D. T., MacCallum, R. C., & Strahan, E. (1999). Evaluating the use of exploratory factor analysis in psychological research. Psychological Methods, 4, 272 - 299.

Feldman, D. (1984). The development and enforcement of group norms. Academy of Management Review, 9, 47–53.

Fenigstein, A., Scheier, M. F., & Buss, A. H. (1975). Public and private self-consciousness: Assessment and theory. Journal of Consulting and Clinical Psychology, 43, 522–527.

Ferguson, A. (2007). Employee engagement: Does it exist, and if so, how does it relate to performance, other constructs and individual differences? [Online] Available

Page 8: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

191

at: http://www.lifethatworks.com/Employee-Engagement.prn.pdf (Retrieved on 4th September 2011).

Field, A. P. (2009). Discovering statistics using SPSS. (3rd ed.). London, England : SAGE.

Fisher, C. D., & Locke, E. A. (1992). The new look in job satisfaction research and theory, In Job Satisfaction: How People Feel about Their Jobs and How it Affects their Performance. C.J.Cranny, P.C. Smith and E.F. Stone (Eds.). New York, NY: Lexington Books.

Fleming, J. H., & Asplund, J. (2007). Human sigma. New York, NY: Gallup Press.

Forbes (2013). Tata Consultancy Services. [Online] Url : http://www.forbes.com/companies/tata-consultancy-services/ (Retrieved on 13th March, 2012).

Frank, F. D., Finnegan, R. P., & Taylor, C. R. (2004). The race for talent: retaining and engaging workers in the 21st century. Human Resource Planning, 27(3), 12-25.

Fredrickson, B. (2001). The role of positive emotions in positive psychology: The Broaden - and Build Theory of Positive Emotions. American Psychologist, 56(3), 218 - 226.

Fredrickson, B., & Joiner, T. (2002). Positive emotions trigger upward spirals toward emotional well-being. Psychological Science, 13, 172-175.

Freeze, R., & Raschke, R. L. (2007). An Assessment of Formative and Reflective Constructs in IS Research ECIS Proceedings. Paper 171. [Online] Url: http://aisel.aisnet.org/ecis2007/171 (Retrieved on 11th September, 2012).

Freud, S. (1922). Group psychology and the analysis of the ego. London: International Psycholanalytic Press.

Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14(6), 693-727.

Gallup (2006). Gallup study: engaged employees inspire company innovation: national survey finds that passionate workers are most likely to drive organisations forward. The Gallup Management Journal, [Online] Url:

Page 9: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

192

http://gmj.gallup.com/content/24880/Gallup�Study�Engaged�Employees�Inspire�Company.aspx (Retrieved on 31st July, 2012).

Gallup. (2010). Employee engagement: What’s your engagement ratio? [Online] Url: http://www.gallup.com/consulting/File/121535/Employee_Engagement_Overview_Broc hure.pdf (Retrieved on 14th October, 2012).

Ganster, D. C., & Schaubroeck, J. (1991). Work stress and employee health. Journal of Management, 17, 235–271.

Gartner (2012). Gartner Says Top Five Indian IT Services Providers Grew 23.8 Percent In 2011[Online] Url: http://www.gartner.com/newsroom/id/2007116 (Retreived on 11th July, 2012).

Gaskin, J. (2012). Stats Tools Package. [Online] Retrieved from URL: http://statwiki.kolobkreations.com/wiki/Main_Page. (Retrieved on 14th October, 2012).

Gaskin, J. (2013a). SEM Series Part 2: Data Screening. [Online] Url: http://www.youtube.com/watch?v=1KuM5e0aFgU. (Retrieved on May 7th, 2013).

Gaskin, J. (2013b). SEM Series Part 2: Data Screening. [Online] Url: http://www.youtube.com/watch?v=MCYmyzRZnIY. (Retrieved on May 7th, 2013).

Gerbing, D. W., & Anderson, J. C. (1985). The effects of sampling error and model characteristics on parameter estimation for maximum likelihood confirmatory factor analysis. In D. Iacobucci (2010). Structural equations modeling: Fit Indices, sample size, and advanced topics. Journal of Consumer Psychology, 20(2010), 90–98.

Giacalone, R. A., & Jurkiewicz, C. L. (2003). Toward a science of workplace spirituality. In R. A. Giacalone, and C. L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (3–28). New York: M. E. Sharp.Goddard, R. G. (1999). In-time, out-time: A qualitative exploration of time use by managers in an organization. Dissertation Abstracts International US: Univ Microfilms International. 60(6-A).

Giacalone, R. A., & Jurkiewicz, C. L., (2010). The science of workplace spirituality. In: R.A. Giacalone and C.L. Jurkiewicz, eds. Handbook of workplace spirituality and organizational performance (pp. 3–26). Armonk, NY: M. E. Sharpe.

Page 10: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

193

Goddard, R. G. (1999). In-time, out-time: A qualitative exploration of time use by managers in an organization. Dissertation Abstracts International US: Univ Microfilms International. 60(6-A).

Goddard, R. G. (2001). Time in organizations. Journal of Management Development, 20(1), 19-27.

Goffman, E. (1959). The presentation of self in everyday life. New York: Doubleday Anchor.

Goffman, E. (1961). Encounters: Two Studies in the Sociology of Interaction. Indianapolis, Bobbs-Merrill Co. In Ferguson, A. (2007). Employee engagement: Does it exist, and if so, how does it relate to performance, other constructs and individual differences? [Online] Available at: http://www.lifethatworks.com/Employee-Engagement.prn.pdf (Retreived on 16th July, 2011).

Gorman, B. (2006). Why managers are critical to increasing engagement. Strategic HR Review, 24 - 27.

Gorsuch R. L. (1983). Factor Analysis. Hillsdale, NJ: Erlbaum.

Groves, R., Fowler, F., Couper, M., Lepkowski, J., Singer, E., & Tourangeau, R. (2004). Survey Design. Hoboken, NJ.: John Wiley & Sons.

Gubman, E. (2004). From engagement to passion for work: The search for the missing person. Human Resource Planning , 27, 42-46.

Guthrie, J. P. (2001). High involvement work practices, turnover and productivity: Evidence from New Zealand. Academy of Management Journal, 44(1), 180–190.

Hackman, J. R., & Oldham, G. R. (1980). Work Redesign, Addison-Wesley, Reading, MA.

Hair J., Anderson, R. E., Tatham, R. L., & Black, W. C. (1995). Multivariate data analysis. (4th ed.). New Jersey: Prentice-Hall Inc.

Hair, J. F. (1998). Multivariate data analysis (5th ed.). Upper Saddle River: Prentice Hall. Indianapolis, IN: Wiley.

Hair, J. F., Babin, B. J., Money, A., & Samouel, P. (2003). Essentials of Business Research.

Page 11: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

194

Hair, J. F., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis (7th ed.). Inc. Upper Saddle River, NJ, USA: Prentice Hall.

Hakanen, J. (2002). From burnout to job engagement - validation of the Finnish version of an instrument for measuring job engagement (UWES) in an educational organization. Tyo ja ihminen, 16, 42 - 58.

Hakanen, J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. The Journal of School Psychology, 43(6), 495-513.

Halbesleben, J. R. B. (2003). Burnout and engagement: Correlates and measurement. Dissertation Abstracts International: Section B: the Sciences & Engineering, US:Vol 64(1-B), 451 Univ Microfilms International, 64(1-B), p. 451

Halbesleben, J. R. B. (2010). A meta-analysis of work engagement: relationships with burnout, demands, resources, and consequences. In: A.B. Bakker and M.P. Leiter, (Eds.) Work engagement: a handbook of essential theory and research (pp. 102–117). Hove: Psychology Press.

Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268-79.

Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003). Well-Being in the workplace and its relationship to business outcomes: A review of the Gallup studies. In C.L.M. Keyes & J. Hattie, 1985. J. Hattie , Methodology review: assessing unidimensionality of tests and items (pp. 139–164). Applied Psychological Measurement, 9(1985).

HCL, 2013. [Online] Url: http://www.hcl.in/overview.asp (Retrieved on 5th March, 2013).

Heise, D. R. (1972). Employing Nominal Variables, Induced Variables, and Block Variables in Path Analysis. Sociological Research Methods, 1, 147-173.

Hewitt Associates. (2003). Best Employers to work for in Australia (No. 3): Hewitt Associates.

Hewitt Associates. (2004). Best Employers in Australia and New Zealand (No. 4): Hewitt Associates.

Page 12: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

195

Hinkin, T. (1985). Development and application of new social power measures in superior-subordinate relationships. Unpublished doctoral dissertation, University of Florida.

Hinkin, T. (1998). A brief tutorial on the development of measures for use in survey questionnaires. Organizational Research Methods, 1(1), 104 - 121.

Hochschild, A. R. (1983). The managed heart: Commercialization of human feeling. Berkeley: University of California Press.

Holbeche, L., & Springett, N. (2003). In Search of Meaning in the Workplace. Roffey Park: Horsham.

Hooper, N. (2006, March 4 - 5). Companies where people want to work. The Weekend Australian Financial Review, 17 - 19.

Hu, L. T., & Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling, 6 (1), 1-55.

Isen, A. (2003). Positive affect as a source of human strength. In L. Aspinwall & U. Staudinger (Eds.), A Psychology of Human Strengths (pp. 179 - 195). Washington: American Psychological Association.

ISR (2005). International Survey Research. [Online] Url: www.isrsurveys.com (Retrieved on 6th July, 2011).

Jarvis, C. B., Mackenzie, S. B., & Padsakoff, P. M. (2003). A Critical View of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research. Journal of Consumer Research, 30 (September), 199-218.

Johnson, M. (2004, May 12). Gallup study reveals workplace disengagement in Thailand. The Gallup Management Journal, [Online] Url: http://gmj.gallup.com/content/16306/3/Gallup-Study-Reveals-Workplace-Disengagementin. aspx. (Retrievd on 27th July, 2011).

Johnson, M. (2005). Family, Village, Tribe: The Story of Walkabout* Ltd. Milsons point, NSW.: Random House.

Page 13: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

196

Johnson, M. (2011). Workforce Deviance and the Business Case for Employee Engagement, Journal for Quality and Participation, 24(2), 11-16.

Jöreskog, K. G., & Sörbom, D. (1989). LISREL 7 A Guide to the Program and Applications. Chicago: SPSS Inc.

Jöreskog, K. G., & Sörbom, D. (1993). LISREL 8: Structural Equation Modeling with the SIMPLIS Command Language. Chicago, IL: Scientific Software International Inc.

Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for measuring the impact of workplace spirituality on organizational performance. Journal of Business Ethics, 49, 129–142.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at Work. Academy of Management Journal, 33(4), 692-724. [Online] Url: http://www.jstor.org/stable/pdfplus/256287.pdf?acceptTC=true (Retrieved on 23rd December 2011).

Kahn, W. A. (1992). To be full there: psychological presence at work. Human Relations, 45, 321-349.

Kaiser H. F., & Rice, J. (1974). Little Jiffy, Mark IV, Educational and Psychological Measurement, 34(1), 111-117

Kaiser, H. F. (1960). The application of electronic computers to factor analysis. Educational and Psychological Measurement, 20, 141-151.

Kanungo, R. N. (1981). Work alienation and involvement: Problems and prospects. International Review of Applied Psychology, 30, 1-15.

Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of Applied Psychology, 67(3), 341-349.

Katz, D. (1964). The motivational basis of organizational behaviour. Behavioural Science, 9, 131-133.

Katzenbach., J. R. (2000, March 1). Peak Performance: Aligning the Hearts and Minds of Your Employees. Harvard Business Review Press; First Edition edition.

Page 14: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

197

Kenny, D. A. (2013). Mediation. [Online]. Url: http://davidakenny.net/cm/mediate.htm (Retrieved on August 13th, 2013).

Ketter, P. (2008, January). What’s the big deal about employee engagement. T + D Training + Development, 62(1), 44-49.

Keyes, C. L. M., & Magyar-Moe, J. L. (2003). The measurement and utility of adult subjective well-being. In S. J. Lopez & C. R. Snyder (Eds.), Positive Psychological Assessment: A Handbook of Models and Measures (pp. 411 - 425). Washington: American Psychological Association.

Kieffer, K. M. (1999). An introductory primer on the appropriate use of exploratory and confirmatory factor analysis. Research in the Schools, 6(2), 75-92.

Kinjerski, V. M., & Skrypnek, B. J. (2004). Defining spirit at work: finding common ground. Journal of Organizational Change Management, 17, 26–42.

Klem, L. (2000). Structural equation modeling. In L. G. Grimm & P. R. Yarnold (Eds.), Reading and Understanding More Multivariate Statistics (pp. 227 - 260). Washington, DC.: American Psychological Association.

Kline, R. B. (2004). Principles and practice of structural equation modelling 2nd ed. New York: Guildford. In D. Iacobucci (2010). Structural equations modeling: Fit Indices, sample size, and advanced topics. Journal of Consumer Psychology, 20 (2010), 90–98.

Konrad, A. M. (2006, March/April). Engaging employees through high-involvement work practices. Ivey Business Journal, pp. 1-6.

Krishnakumar, S., & Neck, C. P. (2002). The “what”, “why” and “how” of spirituality in the workplace. Journal of Managerial Psychology, 17, 153–164.

Kristof, A. L. (1996). Person–organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49, 1–50.

Kular, S., Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008). Employee engagement: A literature review. Kingston University, Kingston Business School. [Online] Url: http://eprints.kingston.ac.uk/4192/1/19wempen.pdf (Retrieved on 16th May, 2012).

Page 15: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

198

Landis, R. S., Beal, D. J., & Tesluk. P. E. (2000). A Comparison of Approaches to Forming Composite Measures in Structural Equation Models. Organizational Research Methods 3, 86-207.

Lanphear, S. (2004). Are Your Employees Highly Engaged? Credit Union Executive Newsletter, 19, pp. 1-2. Credit Union National Association, US.

Lather, A. S., Puskas, J., Singh, A. K., & Gupta, N. (2010). Organisational Culture: A study of selected organisations in the manufacturing sector in the NCR, Agricultural Economics – Czech, 56(8), 349-358. [Online] Url: http://www.agriculturejournals.cz/publicFiles/25298.pdf (Retrieved on 19th August, 2013)

Laub, A. R. (1998). Isolation in the secondary school as a predictor of teacher burnout. Unpublished doctoral dissertation. State University of New York at Albany.

Lawler, E. E., & Hall, D. T. (1970). Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation. Journal of Applied Psychology, 54, 305-312.

Lawler, E., & Worley, C. G. (2006, March/April). Winning support for organisational change: Designing employee reward systems that keep on working, Ivey Business Journal, [Online] Url: http://lilt.ilstu.edu/rcringer/MQM383/Articles/Winning%20Supp.ort%20for%20Organizational%20Change.pdf (Retrieved on July 26th, 2011).

Leiter, M., & Harvie, P. (1997). Correspondence of Supervisor and Subordinate Perspectives During Major Organisational Change. Journal of Occupational Health Psychology, 2(4), 343-352.

Leiter, M., & Maslach, C. (2004). Areas of worklife: A structured approach to organizational predictor of job burnout. In Perrewe & Ganster (Eds.), Research In Occupational Stress And Wellbeing (pp. 91 - 134). Oxford: JAI Press.

LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87, 52–65

Page 16: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

199

Lissitz, R. W., & Green, S. B. (1975). Effect of the number of scale points on reliability. A Monte Carlo approach. Journal of Applied Psychology, 60, 10 - 13.

Lloyd, J. (2004). Offer empowerment to encourage engagement, Triangle Business Journal, 15(1), 19.

Locke, E. A., & Taylor, M. S. (1990). Stress, coping, and the meaning of work. In A. Brief & W. R. Nord (Eds.), Meanings of occupational work (pp. 135–170). Lexington, MA: Lexington Books.

Locke, E. A., & Henne, D. (1986). Work motivation theories. In C. K. Cooper & I. Robertson (Eds.), International review of industrial and organizational psychology. New York: Wiley.

Lodahl, T. M., & Kejner, M. (1965). The definition and measurement of job involvement. Journal of Applied Psychology, 49(1), 24 - 33.

Luthans, F., & Peterson, S. (2002). Employee engagement and manager self-efficacy. Journal of Management Development, 21(5), 376-387.

MacCallum, R. C., Widaman, K. F., Zhang, S., & Hong, S. (1999). Sample size in factor analysis. Psychological Methods, 4(1), 84-99.

MacCallum, R. C., & Browne, M. W. (1993). The Use of Casual Indicators in Covariance Structure Models: Some Practical Issues. Psychological Bulletin, 114(3), 533-541.

MacDonald, M. (2002). How companies can find renewed focus during uncertain times. Journal of Communication Management, 6(3), 220-227.

Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1, 3-30. doi: 10.1111/j.1754-9434.2007.0002.x

Macgowan, M. J. (2003). Increasing Engagement in Groups: A Measurement Based Approach. Social Work with Groups, 26(1), 5-28. Mackenzie, S. B., Podsakoff, P. M., & Jarvis, C. B., (2005). The Problem of Measurement Model Misspecification in Behavioural and Organizational Research and Some Recommended Solutions. Journal of Applied Psychology, 90(July), 710-30.

Page 17: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

200

Management Today. (2004, February, 1). Master Class – Employee Engagement, Haymarket Business Publications Ltd. [Online]. Url: http://www.managementtoday.co.uk/news/421072/Masterclass---Employee Engagement/?DCMP=ILC-SEARCH (Retrieved on 13th July, 2012)

Marquardt, P. (2000). Organizational Commitment in Long-Term outsourcing arrangements: An investigation of a new breed of dual allegiance. Dissertation Abstract International: Section B: the Sciences & Engineering 63(5-B), US: Univ Microfilms International.

Maslach, C. 1982. Burnout: The cost of caring. Englewood Cliffs, NJ: Prentice Hall.

Maslach, C., & Leiter, M. P. (1997). The Truth about Burnout, New York, NY: Jossey-Bass.

Maslach, C., & Leiter, M. P. (2004). Areas of worklife: A structured approach to organizational predictor of job burnout. In Perrewe & Ganster (Eds.), Research In Occupational Stress And Wellbeing (pp. 91 - 134). Oxford: JAI Press.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397−422.

Maslow, A. (1954). Motivation and Personality. New York: Harper and Row.

Maslow, A. (1970). Motivation and personality. New York: Harper and Row.

May, D. R. (2003). Fostering the human spirit at work: Toward an understanding of the influences on employees’ experienced meaningfulness at work. Unpublished manuscript. In May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11 - 37.

May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11 - 37. [Online] Available at http://onlinelibrary.wiley.com/doi/10.1348/096317904322915892/pdf (Retrieved on 19th January, 2012).

Page 18: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

201

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709–734.

McAllister, D. J. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24–59.

McCashland, C. R. (1999). Core Components of the service climate: Linkages tocustomer satisfaction and profitability. Dissertation Abstracts International US: Univ Microfilms International. 60(12-A), pp. 89.

McDonald, R. P. (1981). The Dimensionality of Tests and Items. British Journal of Mathematical and Social Psychology, 34, 100-117.

Melcrum publishing. (2005). Employee engagement: How to build a high-performance workforce. An independent Melcrum Research Report Executive Summary.

Merton, R. K. (1957). Social Theory and Social Structure. New York: Free Press of Glencoe.

Meyer, J. P., & Allen, N. J. (2004). TCM Employee Commitment Survey: Academic users Guide 2004. London: University of Western Ontario.

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: extension and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538 - 551.

Meyer, J. P., Becker, T., & Vandenberghe, C. (2004). Employee commitment and motivation: A conceptual analysis and integrative model. Journal of Applied Psychology, 89(6), 991–1007.

Micceri, T. (1989). The Unicorn, The Normal Curve, and Other Improbable Creatures. Psychological Bulletin, 105(1), 156-166.

Miles, R. H. (2001). Beyond the age of Dilbert: Accelerating corporate transformations by rapidly engaging all employees. Organizational Dynamics, 29(4), 313-321.

Page 19: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

202

Milliman, J., Czaplewski, A. J., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes: an exploratory empirical assessment. Journal of Organizational Change Management, 16, 426–447.

Mills, C. F. (2005). Employee Engagement in the Wireless Industry: A Validity Study. Capella University, Minneapolis.

Mitroff, I. I., & Denton, E. A. (1999). A spiritual audit of corporate America: A hard look at spirituality, religion, and values in the workplace. San Francisco, CA: Jossey-Bass.

Montgomery, A. J., Peeters, M. C. W., Schaufeli, W. B., & Den Ouden, M. (2003). Work-home interface among newspaper managers: Its relationship with burnout and engagement. Anxiety, stress, and Coping, 16(2), 195-211.

Moore, K. (2004). The healthy balance among work, family, and personal relationships: Fact or fiction? Proceedings of the APS Psychology of Relationships Interest Group 4th Annual Conference, 79-84.

Nakamura, J., & Csikszentmihalyi, M. (2002). The concept of flow. In C. R. Snyder and S. J. Lopez (Eds.), Handbook Of Positive Psychology (pp.. 89 - 105). Oxford: Oxford University Press.

Nakamura, J., & Csikszentmihalyi, M. (2003). The construction of meaning through vital engagement. In C. Keyes and J. Haidt (Eds.), Flourishing: Positive Psychology and The Life Well Lived (pp. 83 - 104). Washington: American Psychological Association.

Nayar, V. (2010). Employees First, Customers Second: Turning Conventional Management Upside Down. Massachusetts : Harvard Business Press.

Nimon, K., Zigarmi, D., Houson, D., Witt, D., & Diehl, J. (2011). The Work Cognition Inventory: Initial evidence of construct validity. Human Resource Development Quarterly, 22(1), 7-35. doi:10.1002/hrdq.20064

Nunnally, J. L. (1978). Psychometric Theory, 2nd ed. New York: McGraw-Hill.

Nunnally, J. L. (1979). Psychometric Theory. New York: McGraw-Hill.

Page 20: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

203

Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39, 607–634.

Olivier, A. L., & Rothmann, S. (2007). Antecedents of work engagement in a multinational oil company. South African Journal of Industrial Psychology, 33(3), 49–56.

O’Reilly, G. (2007). Employee Engagement: Managing the relationship between the employees and the organisation. A validated measure and model. [Online] Url: http://epublications.bond.edu.au/cgi/viewcontent.cgi?article=1061andcontext=thesesandsei-redir=1andreferer (Retrieved on 3rd November, 2011)

Organ, D. W. (1997) Organizational citizenship behavior: It’s construct clean–up time. Human Performance, 10(2), 85–97.

Oreg, S. (2003). Resistance to Change: Developing an Individual Differences Measure. Journal of Applied Psychology, 88(4), 680 - 693.

Page, C., & Meyer, D. (2000). Applied Research Design for Business and Management. Sydney: McGraw-Hill.

Pallant, J. (2005). SPSS Survival Manual (2nd ed.). Crows Nest, NSW.: Allen & Unwin.

Pedhazur, E. J., & Schmelkin, L. P. (1991). Measurement, design, and analysis: An integrated approach. Hillsdale, NJ: Erlbaum.

Pett, M. A., Lackey, N. R., Sullivan, J. J. (2003). Making Sense of Factor Analysis: The use of factor analysis for instrument development in health care research. California: Sage Publications Inc.

Pfeffer, J. (2003). Business and the spirit. In R. A. Giacalone, and C. L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance, (pp. 29–45). New York: M. E. Sharp.

Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996). Transformational leader behaviors and substitutes for leadership as determinants of employee satisfactions, commitment, trust and organizational citizenship behaviors, Journal of Management, 22 (2), 259-298.

Page 21: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

204

Pont, J. (2004). Are They Really ‘On the Job’? Potentials, 37, 32.

Portello, J. (1996). Dimensions of managerial and professional women's stress: Interpersonal conflict and distress. Dissertation Abstracts International: Section B: the Sciences and Engineering, US: Univ Microfilms International. 57(6-B)

Purcell, J., Kinnie, N., Hutchinson, S., Rayton, B., & Swart, J. (2003). Understanding the People and Performance Link: Unlocking the Black Box. London, CIPD.

Reave, L. (2005). Spiritual values and practices related to leadership effectiveness. The Leadership Quarterly, 16(5), 655-687.

Rediff, (2011, November 21). India's 15 best banks. [Online] Url: http://www.rediff.com/business/slide-show/slide-show-1-indias-15-best-banks/20111121.htm#6 (Retrieved on 14th July, 2012).

Renn, R. W., & Vandenberg, R. J. (1995). The critical psychological states: An under represented component in job characteristics model research. Journal of Management, 21, 279–304.

Reserve Bank of India. (2012, Nov 8). Bank-wise and category-wise employees of Scheduled Commercial Banks – 2011 and 2012. [Online] Url: http://www.rbi.org.in/scripts/PublicationsView.aspx?id=14717 (Retrieved on 8th March, 2013)

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698-714.

Rich, B. L., LePine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53, 617-635.

Richman, A. (2006). Everyone wants an engaged workforce how can you create it? Workspan, 49, 36-39.

Robbins, S. P., Waters - Marsh, T., Cacioppe, R., & Millett, B. (1994). Organizational Behaviour: Concepts, Controversies and Applications. New York: Prentice Hall.

Page 22: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

205

Robinson, D., Perryman, S., & Hayday, S. (2004). The Drivers of Employee Engagement, Institute for Employment Studies, Brighton.

Robinson, I. (2006). Human Resource Management in Organisations. London: CIPD.

Rothbard, N. P. (1999). Enriching or depleting? The dynamics of engagement in work and family roles, Dissertation Abstracts International US: Univ Microfilms International. 59(10-A).

Rothbard, N. P. (2001). Enriching or depleting? The dynamics of engagement in work and family roles. Administrative Science Quarterly, 46, 655-684.

Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21, 600-619. [Online] Available at http://www.learnership.co.uk/archive/28.pdf (Retrieved on 4th January, 2012).

Saks, A. M. (2008). The meaning and bleeding of employee engagement: how muddy is the water? Industrial and Organizational Psychology, 1, 40–43.

Saks, A. M. (2011). Workplace spirituality and employee engagement, Journal of Management, Spirituality & Religion, 8(4), 317-340, DOI: 10.1080/14766086.2011.630170

Salanova, M., Agut, S., & Peiro´, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied Psychology, 90, 1217-1227.

Schaufeli, W., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293-315.

Schaufeli, W., & Salanova, M. (2010). Work engagement: On how to better catch a slippery concept. European Journal of Work and Organizational Psychology, 20(1), 39-46, doi: 10.1080/1359432X.2010.515981

Schaufeli, W., & Van Rhenen, W. (2006). Over de rol van positieve en negatieve emoties bij het welbevinden van managers: Een studie met de Job-related Affective Well-being Scale (JAWS) (“About the role of positive and negative emotions in

Page 23: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

206

managers’ well-being: A study using the Job-related Affective Well-being Scale (JAWS)”), Gedrag and Organisatie, 19,. 323-344.

Schaufeli, W., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a brief questionnaire: a cross-national study. Educational and Psychological Measurement, 66, 701-16.

Schaufeli, W., Bakker, A. B., & Van Rhenen, W. (2008). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behaviour, 30(7), 893-917. DOI: 10.1002/job.595

Schaufeli, W., Martinez, I., Marques Pinto, A., Salanova, M., & Bakker, A. B. (2002). Burnout and engagement in university students: A cross cultural study. Journal of Cross Cultural Psychology, 33, 464 - 481.

Schaufeli, W., Salanova, M., Gonzalez - Roma, V., & Bakker, A. (2002). The measurement of engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies, 3, 71 - 92.

Schaufeli, W. B., & Bakker, A. B. (2003). UWES – Utrecht Work Engagement Scale: Test Manual. Utrecht University, Department of Psychology [Online] Url: http://www.schaufeli.com.

Schaufeli, W. B., & Bakker, A. B. (2004). Job Demands, Job Resources, and Their Relationsip With Burnout and Engagement: A Multi-Sample Study, Journal of Organizational Behavior, 25, 297.

Schein, E. H. (1970). Organizational Psychology (2ed.). Englewood Cliffs, N.J. Prentice Hall.

Schultz, D. P., & Schultz, S. E. (2002). Psychology and Work Today: An Introduction to Industrial and Organizational Psychology (8th ed.). Upper Saddle River: Prentice Hall.

Shamir, B. (1991). Meaning, self, and motivation in organizations. Organization Studies, 12(3), 405–424.

Shaw, K. (2005). An engagement strategy process for communicators, Strategic Communication Management, 9(3), 26-29.

Page 24: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

207

Shrout, P. E., & Bolger, N. (2002). Mediation in Experimental and Nonexperimental Studies: New Procedures and Recommendations. Psychological Methods, 7(4), 422–445. DOI: 10.1037//1082-989X.7.4.422

Shuck, B. (2011). Four emerging perspectives of employee engagement: An integrative literature review. Human Resource Development Review, 10, 304-328. doi:10.1177/1534484311410840

Shuck, B., & Reio, T., & Rocco, T. (2011). Employee engagement: An antecedent and outcome approach to model development. Human Resource Development International, 14(4), 427-445.

Shuck, B., & Albornoz, C. (2008, February). Employee engagement: Under the salary line. In T. J. Chermack (Ed.), Proceedings of the Academy of Human Resource Development 2008 annual conference (pp.14-23). Panama City, FL.

Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89-110, doi: 10.1177/1534484309353560

Shuck, M. B. (2010). Employee engagement: An examination of antecedent and outcome variables. FIU Electronic Theses and Dissertations. Paper 235, [Online] Url: http://digitalcommons.fiu.edu/etd/235 (Retrieved on 11th November, 2012).

SiliconIndia (2013, January 24). 10 foreign banks with maximum branches in India. [Online] Url: http://www.siliconindia.com/finance/news/10-foreign-banks-with-maximum-branches-in-india-nid-139423.html (Retrieved on February 14th, 2013).

Singh, A. K. (1996). Accounting for human resource: acquisition, development, and retention. Ph.D. thesis, University of Delhi, Delhi, India.

Singh, A. K. (2002). Human Development: A Holistic Perspective for Developing Transformational Leadership from Within, Delhi Business Review: An International Journal of SHTR, 3(1), 29-45.

Singh, A. K., & Dhawan, N. (2012). A study of organizational stress and coping mechanism in public and private sector banks. MAIMS Journal of Management, 7(1), 19-28. ISSN 22490116

Page 25: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

208

Singh, A. K., & Kumar, V. (2012). Spiritually Aligned Employee Engagement Scale And Its Impact Applying Structural Equation Modelling. DSM Business Review, 4(2). ISSN 0975 – 1998

Singh, A. K., & Kumar, V. (2013). Spirituality and Leadership, In C. S., Sharma & R. K. Singh (Eds.), Proceedings of National Conference on Transformational Leadership and Beyond (pp. 14-27). New Delhi : Excel India Publishers. ISBN – 978-93-82880-26-4.

Singh, A. K., & Sabharwal, S. (2011). Talent Quotient Model for Effective Talent Management: An Empirical Study. The Indian Journal of Commerce, 64(2), 145-156.

Singh, A. K., & Sharma, V. (2011). Knowledge Management antecedents and its impact on Employee Satisfaction: A Study on Indian Telecommunication Industries. Learning Organization, The – TLO, Emerald Journal, 18(2), 115-130.

Sinha, S., Singh, A. K., Gupta, N., & Dutt, R. (2010). Impact of Work Culture on Motivation Level of Employees in Selected Public Sector Companies in India, Acta Oeconomica Pragensia, 18(6), 49-67. ISSN 0572-3043

Slater, P. E. (1966). Microcosms. New York: Wiley

Smith K. K., & Berg, D. N. (1987). Paradoxes of Group Life. San Francisco: Jossey-Bass.

Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The Measurement of Satisfaction in Work and Retirement. Chicago: Rand McNally.

Soltis, B. (2004) In Lanphear, S. (2004). Are your employees highly engaged? Credit Union Executive Newsletter, 19, 1-2.

Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work. Journal of Applied Psychology, 88, 518-528.

Spector, P. E. (2003). Industrial and Organizational Psychology (3rd ed.). New York: John Wiley and Sons.

Spector, P. E. (2006). Industrial/Organizational Psychology: Research and Practice, (4th ed.). New York: John Wiley.

Page 26: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

209

Spreitzer, G. (1995). Psychological Empowerment in the Work Place: Dimensions, Measurement, and Validation. Academy of Management Journal, 38(5), 1442- 1465.

Tabachnick, B. G., & Fidell, L. S. (2001). Using Multivariate Statistics (4th ed.). Needham Heights, MA.: Allyn & Bacon.

Tabachnick, B. G., & Fidell, L. S. (2007). Using Multivariate Statistics. Boston: Pearson Education Inc.

TCS (2013). Tata Consultancy Service – Operating Metrics [Online] Url: http://www.tcs.com/investors/Documents/Financial%20Statements/TCS_OperatingMetrics_Q4_11.pdf (Retrieved on 13th march, 2013).

Teddlie, C., & Yu, F. (2007). Mixed methods sampling: A typology with examples. Journal of Mixed Methods Research, 1(1), 77-100.

Tejaswi, M. J. (2012, July 18). Accenture to hire aggressively in India. The Times of India, [Online] Url:http://articles.timesofindia.indiatimes.com/2012-07-18/job-trends/32730373_1_accenture-india-core-biometric-identification-system-avinash-vashistha (Retrieved on January 12th, 2013)

Thackray, J. (2001). Feedback for Real. Gallup Management Journal, 1, 1-5.

Thompson, B., & Daniel, L. G. (1996). Factor analytic evidence for the construct validity of scores: A historical overview and some guidelines. Educational and Psychological Measurement, 56(2), 197-208.

Towers Perrin (2003). Working Today: Understanding What Drives Employee Engagement. [Online] Url: http://www.towersperrin.com/…/getwebcachedoc?.../2003/200309/…-United States (Retrieved on 13th July, 2011).

Towers Perrin (2007), Largest Ever Study of Global Workforce Finds Senior Management Holds Trigger to Unleash Talent Potential. [Online] Url: www.towersperrin.com/tp/showdctmdoc.jsp?url=HR_Services/Canada/English/Press_Releases/2007/20071022/2007_10_22.htm&country=global (Retrieved on 11th Nov, 2011).

Truss, C., Soane, E., Edwards, C., Wisdom, K., Croll, A., & Burnett, J. (2006). Working Life: Employee Attitudes and Engagement. London: CIPD.

Page 27: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

210

Van Dyne, L., Graham, J., & Dienesch, R. M. (1994). Organizational citizenship behavior: construct redefinition, measurement, and validation. Academy of Management Journal, 37, 765-802.

Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81 (5), 525–531.

Vey, M., & Campbell, J. (2004). In-role or extra-role organizational citizenship behavior: Which are we measuring? Human Performance, 17, 119-136.

Weiss, D. J., Davis, R. V., England, G. W., & Lofquist, C. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota.

Westman, M. (2001). Stress and strain crossover, Human Relations, 54, 557-91.

Wheaton, B., Muthen, B., Alwin, D., F., & Summers, G. (1977). Assessing Reliability and Stability in Panel Models. Sociological Methodology, 8(1), 84-136.

Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23, 513–530.

Whitley, B. E. (2002). Principles of Research in Behavioral Science: McGraw-Hill.

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-role behaviors. Journal of Management, 17(3), 601-617. doi: 10.1177/014920639101700305.

Wollard, K., & Shuck, B. (2011). Antecedents to Employee Engagement : A Structured Review of the Literature. [Online] Url: http://adh.sagepub.com/content/13/4/429.full.pdf (Retrieved on January 15th, 2011).

Wright, T. (2010). What makes 'em stick? Employee engagement! [Online] Url: http://employeeengagement.ning.com/profiles/blogs/what-makes-em-stick-employee (Retrieved on January 21st, 2012).

Page 28: front page docx - shodhganga.inflibnet.ac.inshodhganga.inflibnet.ac.in/bitstream/10603/26533/... · References 189 Cropanzano, R., & Wright, T. A. (2001). When a ‘happy’ worker

References

211

Wright, T. A., & Bonnett, D. G. (1997). The role of pleasantness and activation-based well-being in performance prediction. Journal of Occupational Health Psychology, 2, 212-219.

Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5, 84-94.

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job-demand resources model. International Journal of Stress Management, 14, 121-141.

Xanthopoulou, D., Bakker, A. B., Demerouti, E. & Schaufeli, W. B. (2009). Work engagement and financial returns: a diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82(1), 183-200.