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Full Contact Selling “Power Up Your Sales” Presented by Rick McCutcheon CSP –Certified Sales Professional

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Page 1: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

Full Contact Selling“Power Up Your Sales”

Presented by

Rick McCutcheonCSP –Certified Sales Professional

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About Rick McCutcheon

Leading strategist, speaker and writer on Technology and Sales Development

Dynamics Technology MVP

CSP, Certified Sales Professional

Co-founded Archer Enterprise Systems a Sales Automation and Technology Vendor. Sold to Janna Systems (now part of Oracle Corp.)

Strategic Business Development Consultancy Practice focused on Technology Companies

Facilitates Sales Process and Technology Best Practices workshops and webinars for leading Corporations and Associations including Microsoft Corporation, Technology User Group Community, Extreme Technology and Technology Evolution

Publication: Sales Gurus Speak Out with my chapter titled “Power Up Your Sales with Technology

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Full Contact Selling

This Full Contact Selling Program (FCS) is like having a customized blueprint for sales success. FCS delivers a unique advantage over traditional sales methodologies

Market knowledge: Understanding the Technology buyers and the current purchasing trends

Proven sales processes that correspond to the Technology buyer behavior and their purchasing processes

Proven sales skills to help you build credibility and close more business.

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On average decision makers consume 5 pieces of

content before being ready to speak to a sales rep.

CMO Council

77% of B2B buyers said they did not talk with a

salesperson until after they had performed

independent research.

CEB

Source: Linkhumans.com

Building a Repeatable Sales Process

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Social Selling Process

Web FormTextChatPhone Email

Lead

Event

PPC ReferralSEOCampaigns

Website

Company Page

Products Blog Video Testimonials

Webinar Downloads

Facebook

Company Page

Offers/PPC

Posts

Video Likes

Google Bus.

Location Referrals Location

Bing Places for Business

ReferralsPages Posts

Twitter

Company Page Posts Video

TestimonialsConnections

Groups

Profiles

LinkedIn YouTube

Company Page Video Testimonials

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Business Development Process

Sales

Opportunity

Research Lead

C P

Current Project

Future Project

Keep Warm Strategy

Needs Analysis

OverviewPresentation

Build Solution

Solutions Presentation

NegotiateBeat the

CompetitionOvercome Objections

Yes Close

Create Proposal/Quote

CampaignsA Customer

B Customer

C Customer

AAA Customer

Triage

Call

Call

EmailEmail P Qualify

Partner

Direct

Customers

Referral Network

Leads

Lead

RFP

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Account Management Process

A Customer

B Customer

C Customer

AAA Customer

Social Media

Web Site

Education

Email Campaigns

Touches

Reaction Management

90 Day Review Cycle

Growth

Relationships

Delivery

180 Day Review Cycle

Annual Review Cycle

SWOT

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LinkedIn Sales Process

Referral Partners

Groups

Industry Influencers

School

Past Contacts

Customers

Prospects

LinkedIn Contacts

Invite to Group

Groups

Participate in Discussions

Add Updates

Post Events

Post Announcements

Register for linkedIn

Complete Your Profile

Professional Photo

Descriptive Title &

Summary

Relative Work Experience

Charity & Awards

Education

Follow Leaders

Recommend-ations

Give

Request

Start LinkingSend thank-

you

Partners

Co-workers

Customers

Industry

Prospects

Suppliers

Partners

Join Groups Update Tags Daily Update

Post

Like Posts

Send New Requests

Add Presentations

Friends

Monitor Groups

Monitor Views

Add Twitter

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Social Selling – Getting LinkedIn

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Social Selling – Getting LinkedIn

414 Million Users

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Social Selling – Getting LinkedIn

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Social Selling – Getting LinkedIn

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Social Selling – Getting LinkedIn

930

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Social Selling – Getting LinkedIn

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Social Selling – Getting LinkedIn

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Social Selling – Getting LinkedIn

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LinkedIn is now responsible for a staggering 64 percent of all visits from social media channels to corporate websites. In contrast, Facebook accounts for 17 percent of such visits, while Twitter is just 14 percent.

uTest, the largest marketplace for software testing services in the world, claims that 50 percent of its paid inbound leads come from LinkedIn, making it the company's most cost-effective online marketing channel.

Only 4% of buyers have a favorable impression of reps who reach out cold. However when reps reach out through a mutual connection, favorable impression rates jump dramatically, to 87%.

Social Selling – Getting LinkedIn

Source: Adobe CMO.COM

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LinkedIn Sales Process

Referral Partners

Groups

Industry Influencers

School

Past Contacts

Customers

Prospects

LinkedIn Contacts

Invite to Group

Groups

Participate in Discussions

Add Updates

Post Events

Post Announcements

Register for linkedIn

Complete Your Profile

Professional Photo

Descriptive Title &

Summary

Relative Work Experience

Charity & Awards

Education

Follow Leaders

Recommend-ations

Give

Request

Start LinkingSend thank-

you

Partners

Co-workers

Customers

Industry

Prospects

Suppliers

Partners

Join Groups Update Tags Daily Update

Post

Like Posts

Send New Requests

Add Presentations

Friends

Monitor Groups

Monitor Views

Add Twitter

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LinkedIn Sales Process

Register for linkedIn

Complete Your Profile

Professional Photo

Descriptive Title &

Summary

Relative Work Experience

Charity & Awards

Education Add Twitter

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Social Selling – LinkedIn Profile

Use a Professional Photo – 7x chances of being found

Headline should be catchy – indexed by search engines

Updated contact information

Work & personal email

Twitter

Phone

Make your summary words rich – indexed by search engines

Add relevant current/past roles & projects

Get endorsement & recommendations

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Social Selling – LinkedIn Profiles

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Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

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Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

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Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

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Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

Page 26: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

Page 27: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

Social Selling – LinkedIn Profiles

http://www.linkedin-makeover.com

Page 28: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

LinkedIn Sales Process

Follow Leaders

Customers

Industry

Prospects

Suppliers

Partners

Join GroupsAdd

Presentations

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Social Selling – LinkedIn Groups

Page 30: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

LinkedIn Sales Process

Referral Partners

Groups

Industry Influencers

School

Past Contacts

Customers

Prospects

LinkedIn ContactsStart Linking

Partners

Co-workers

Friends

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Social Selling – LinkedIn Searches

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Social Selling – LinkedIn Profile

Page 33: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

LinkedIn Sales Process

LinkedIn Contacts

Invite to Group

Groups

Participate in Discussions

Add Updates

Post Events

Post Announcements

Send thank-you

Update Tags

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LinkedIn Sales Process

Recommend-ations

Give

Request

Daily Update

Post

Like Posts

Send New Requests

Monitor Groups

Monitor Views

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Social Selling – LinkedIn Profile

Prove Your expertise by what you provide with Your profile

Share information

Alert contacts about events

Promote services

Provide information on new products

Provide education

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Social Selling – LinkedIn Posts

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Social Selling – LinkedIn Pulse

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Social Selling – LinkedIn Company Page

Page 39: Full Contact Selling - Innovation Factoryinnovationfactory.ca/wp-content/uploads/2013/11/Social...Social Selling –LinkedIn Profile Prove Your expertise by what you provide with Your

“When Selling becomes a process,

you take care of most of your sales

problems.”

[email protected]

416-230-0853