Game Management Dealing with ….. Players Coaches Parents

Game ManagementDealing with …..

PlayersCoachesParents

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Game Management - New Referee Training

Have you ever heard???"Come on, ref! There are two teams on the field.

Call it both ways!"

"W$&*S#@!" Slide 2

http://www.ussoccer.com/home/default.sps


W$&*S#@! …. comes from players, coaches and

spectators.

It’s the # 1 reason referees drop out.

How does the referee avoid this???

Manage the players, coaches and fans…..

It’s called Game ManagementSlide 3



As a player – what’s a bad referee?

Someone who….• Doesn’t know the Laws• Doesn’t know the game• Isn’t fair• Lazy• Doesn’t make calls or care

Game Management

Slide 4



Does this referee

deserve

"W$&*S#@!" ???

No – but it’s

understandable.

Game Management

Slide 5



As a player – what’s a good referee?

Someone who• Knows the game• Good communicator• Confident & humble• Positive and respectful• Knows it’s the players

game.

Game Management

Slide 6



Who gets more W$&*S#@! ?

This difference

Is the key to avoiding W$&*S#@!

Game Management

Slide 7



• Why are there Laws in Soccer?

• It’s the referee team’s responsibility to enforce the Laws and keep the match Safe & Fair.

• To do this you MUST know the Laws.Study and Know How to

Apply the LAWS

Game Management The Laws

Slide 8



• Eye Contact – Window to the soul

• Body Language• Standard Signals• Use of your Whistle• Use of Cards

Game Management Communication & Confidence

Slide 9


Slide 10Game Management - New Referee Training

Remember whose game it is!!!

• Allow the game to flow.• The best official is one that is

not noticed.• Smile! Have fun and spread

the fun to the players.• Be courteous and respectful at

all times.

Game Management Game Respect

Slide 10



It’s the players’ game!


Slide 11



• Just like you spend the first 5 minutes or so of a match reading players, players are trying to read you.

• Keep a positive and respectful attitude to players and coaches. Use “Ladies” and “Gentlemen”, “Sir” and “Ma’am”, “Please” and “Thank you”.

• In return, you will gain a more respectful attitude.• Spend equal time with each coach. Do not give the

impression of being closer to one or the other.


Slide 12



Make eye contact during conversations. Do not turn away from a player

or a situation without dealing with it.

Game Management Player Respect

Slide 13



Never touch or hold a player! Avoid

pointing at a player or wagging your

finger at them


Slide 14



When a player is injured, assess the severity of the injury. Call for help if needed, and then get away from the area.


Slide 15



• Know the difference between emotion and dissent.

• Don’t be afraid to listen to their complaints. You do not have to agree, but often they just want to be heard.

• Do not make threats like “One more word and you’re gone!”

• During a blow-out, keep your focus and do not allow misconduct.

Game Management Coaches & Player Respect


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Treat players and

coaches the way

you want to be treated

Game Management Coaches & Player Respect

Game Management - New Referee Training Slide 17



Sometimes despite all these tools – there will be Dissent that MUST

be dealt with

Game Management Dealing with Dissent

Slide 18




What is Dissent???





Dissent is when someone does not agree with your decision

By a …..PlayerSubstituteCoachSpectator






Regarding…

Any decision of the game officials






How??

By word or action






It could be… Disrespectful Abusive Personal Threatening






It crosses the line and must be dealt with when it is… • directed at the officials• effects play• effects referee team concentration• personal





How do you handle dissent?

“Climb the Ladder” - A Verbal Warning - Caution

- Send-Off - TERMINATION





RESTART ???• IFK – if Dissent called on a

player or substitute• Drop Ball – if Dissent

called on a Coach or Spectator





Your Reactions• Be Calm• Be Firm• Be Positive• Keep It Short




WATCH-OUTS…• Rabbit Ears (over

sensitive)• Avoidance • Not Following Thru• Over-Reaction



Start the Match FreshKeep a Safe DistanceDo Not Add Fuel to the Fire

Do Not ShoutDo Not Threaten

ES M I L




Dealing with Coach and Parental Dissent

As per a former USSF Referee and Mgr of Referee Training) – Use…

Ask-Tell-Dismiss Approach

for coaches….Game Management - New Referee Training

Slide 30




Ask – Referee asks the coach to refrain from the poor behavior

• “Coach – please, I am refereeing the game. Let me do my job without your help.”

• “Coach – Please Shhh!”

• “Coach – I hear you, but please let me referee the game.”





Tell – Tell the coach their poor behavior will no longer be tolerated.

• “Coach – I am telling you your behavior is not acceptable. Please change it or I am

going to have take further action.”

• “Coach – the decision is yours.”

The coach decides what happens next – it’s on their shoulders





Dismiss – the final step is ejection.

• “Coach – please leave the field. The match will not continue the game until you are gone. If you don’t leave, we will end the match.”

• You and your ARs then walk to the center of the field and wait for the coach to leave.

• Coach doesn’t leave? You and your ARs then leave the field and immediately call your referee assigner.




Dealing with Coach and Parental Dissent


for spectators….

Slide 34



Ask-Tell-Dismiss Approach - Parents

Ask – Ask the coach to deal with spectators. NEVER, NEVER deal with spectators yourself!

• “Coach – Please, you are responsible for the conduct of your spectators. Their screaming is getting in the way of me doing my job (or the game). If it continues and no one deals with it, we have to suspend or terminate the game.“

Slide 35



Ask-Tell-Dismiss Approach - Spectators

• “Coach - I'll give you a couple minutes to go over and tell your spectators to stop their dissent.“

• Knowing that if they don't deal with their spectators, the game can be terminated and their team takes a loss … the coach is forced to take action.

• The game is stopped as the coach walks across the field – walk of shame. Focus is off the referee and on the coach and spectators.

Slide 36



If there’s DISSENT – DEAL

with IT !!!


Slide 37


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Game Management Dealing with ….. Players Coaches Parents