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This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2011 Gartner, Inc. and/or its affiliates. All rights reserved.
Introducing Gartner
June 2, 2011
Who we are
Gartner is the world’s leading information technology research and advisory company.
We deliver the technology-related insight necessary for our clients to make the right decisions, every day.
Why clients use Gartner
IT is critical to every organization, but harder to manage successfully due to its increasing complexity.
Since 1979, Gartner has guided clients through difficult decisions—providing independent, actionable advice on how and where to reduce cost, deploy IT to add value, drive innovation and manage risk.
Who we serve
Chief supply chain
officers, senior supply
chain executives and
their teams/associates
Buy-side investment
professionals including those in
venture capital, private equity and
investment banking
CIOs, CTOs, CFOs,
senior IT executives and their
teams/associates
Marketing professionals
within high-tech and telecom
industries, and their
teams/associates
IT End-User
Professionals
Supply Chain
Professionals
Investment
Professionals
High-Tech &
Telecom
Professionals
How we help you
Ensure the success of your key initiatives
Select the right products and get the best terms and pricing
Run a world-class IT organization
Stay current with important innovations
Connect with valuable peers
Get an unbiased, outside perspective on best practices, contextualized to your situation
Save time through our proactive delivery
Lessen the risk of critical product decisions
Negotiate money- saving terms and conditions
Utilize your resources more efficiently by “extending” your team
Lead your team more effectively by including them in research delivery
Know what emerging technologies and trends mean for your organization
Cut through information overload and hype
Utilize peer experiences to test your thinking and avoid costly mistakes
Extend your network
Value
How clients use Gartner
Learn From Research Talk to an Expert Initiate an Engagement Attend Conferences Network With Peers
Deep vertical coverage in nine industries
110,000 research docs across 1,200 topics covering all aspects of IT
Targeted to your role, key initiatives and purchasing decisions
Proprietary methodologies and interactive models applied to provide clear insight and actionable advice
775 analysts engaging in 280,000 client interactions a year in 85 countries
Specific advice on your challenges, opportunities and projects
Leverage industry research and unmatched market data
470 experienced consultants withindustry-specific expertise
Measure and improve performance using unmatched data from 5,500 benchmarks
Content specific to your role, key initiatives and purchasing decisions
55 yearly conferences worldwide attracting 37,000 attendees
Access to analysts, industry peers and top solution providers
Exchange ideas, expertise and best practices with peers
Connect with a growing community of peers drawn from our 60,000 clients in 11,500 organizations
World’s largest community of CIOs and IT executives
Products and services: IT End-User Professionals
Gartner for IT Executives
Membership-based offering for the most senior-level IT executive, including personalized service and advice, and unparalleled CIO community. Service levels: CIO Essentials, CIO, and CIO Signature.
Gartner for IT Leaders
Specific, compelling research and advice for clients in eight critical IT roles. Daily access to information and tools that are relevant, insightful and tailored to a role.
Gartner for Enterprise IT Leaders
Personalized, role-based offering for senior leaders in large, complex enterprises that helps clients save time and money, mitigate risk and exploit new opportunities. Includes personal coaching by a Gartner expert.
Gartner Industry Advisory Services
Analysis, research and advice on industry-specific forces in these sectors: Banking & Investment Services, Energy & Utilities, Government, Healthcare Providers, Insurance, Manufacturing, Media and Retail.
Workgroup
Allows clients to extend their Gartner relationship to three to 10 key members of a working team to help them coordinate, collaborate and implement more efficiently. Members get insight to make more-informed fact-based decisions and the guidance to achieve objectives effectively and without costly missteps.
IT1
Helps technical architects and engineers receive the in-depth guidance and best practices they need to deliver superior results on their IT leaders’ key initiatives and IT purchases.
How we help: Applications Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
Application Development
Application Governance
Application Integration
Application Overhaul
Customer Relationship Management
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Application Organizations
Application Development Scorecard
Application Development & Support Scorecard
Application Support Scorecard
ERP Application Support Scorecard
Attend Events
Gartner Symposium/ITxpo
Application Architecture, Development & Integration Summit
Portals, Content & Collaboration Summit
Customer 360 Summit
Master Data Management Summit
How we help: Program & Portfolio Management Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
IT Governance
Project Management Office (PMO)
SharePoint
IT Cost Optimization
Strategic Planning
Learn From Research
Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Enterprise Personality Assessment
PMO Scorecard
Attend Events
Gartner Symposium/ITxpo
PPM & IT Governance Summit
How we help: Security & Risk Management Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
Business Continuity Management
Compliance
Identity and Access Management (IAM)
Information Security Program Management
IT Risk Management
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Security Program—Assessing Initial Objectives
IT Security Scorecard
Attend Events
Gartner Symposium/ITxpo
Security & Risk Management Summit
Identity & Access Management Summit
How we help: Sourcing & Vendor Relationships Professionals
Insi
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t an
d a
dvi
ce
Top 5 Key Initiatives
Negotiating Vendor Contracts
Outsourcing
Vendor Management
Supply Chain Management
IT Asset Management
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics (including price benchmarking)
Gartner IT Key Metrics Data
IT Procurement Maturity Assessment
IT Services Sourcing Strategy Assessment
Attend Events
Gartner Symposium/ITxpo
Outsourcing & Vendor Management Summit
IT Financial, Procurement & Asset Management Summit
How we help: CIOs
Insi
gh
t an
d a
dvi
ce
2011 Top 10 CIO Business Strategies
Increasing enterprise growth
Attracting and retaining new customers
Reducing enterprise costs
Creating new products or services (innovation)
Improving business processes
Implementing and updating business applications
Improving the technical infrastructure
Improving enterprise efficiency
Improving operations
Improving business continuity, risk and security
Deliver Exceptional Results for Your Enterprise
Service delivery in your context
A structured relationship with a team of service delivery professionals—your single point of access into Gartner
Unique insight into the CIO role
Inquiry with world-class Gartner analysts
All CIO-focused Gartner content, based on a member-driven research agenda
An unparalleled CIO community
A global network of 4,300 CIOs
Local events and VIP attendance at a Gartner Symposium/ITxpo
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessments
CIO Scorecard
Attend Events
Gartner Symposium/ITxpo
CIO Leadership Forum
How we help: Business Intelligence & Information Management Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
Business Intelligence Competency Center
Corporate Performance Management
Data Management and Integration Maturity
Enterprise Social Software
Information Governance
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Business Intelligence & Information Management
Attend Events
Gartner Symposium/ITxpo
Business Intelligence Summit
Portals, Content & Collaboration Summit
Master Data Management Summit
How we help: Business Process Improvement Management Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
BPM Technology and Tools
Business Process Management Program
Business Intelligence Competency Center
Data Center Modernization & Consolidation
ERP
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Process-Driven Organizations
CIO Scorecard
Attend Events
Gartner Symposium/ITxpo
Business Process Management Summit
How we help: Enterprise Architecture Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
Enterprise Architecture Program
Enterprise Architecture Stakeholder Engagement
Cloud Computing
Strategic Planning
SOA & Application Architecture
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Enterprise Personality Assessment
Maturity Assessment for Enterprise Architecture
CIO Scorecard
Attend Events
Gartner Symposium/ITxpo
Enterprise Architecture Summit
Enterprise Architecture Foundation Seminars
How we help: IT Infrastructure & Operations Professionals
Insi
gh
t an
d a
dvi
ce
Top 5 Key Initiatives
Cloud Computing
Data Center Modernization and Consolidation
Integrating Apple Into the Enterprise
Mobile Enterprise Strategy
Virtualization
Learn From Research
Gartner Business Wizard—just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role—week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks—month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect—our exclusive 10,000-client network
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Infrastructure & Operations
Server Evaluation V6
Infrastructure & Operations Scorecard
Green ICT Scorecard
Enterprise Computing Scorecards
End-User Computing Scorecards
Voice & Data Network Scorecards
Attend Events
Gartner Symposium/ITxpo
IT Infrastructure, Operations & Management Summit
Data Center Conference
Our company
775analysts
Clients in 85countries
60,000clients
11,500enterprises
280,000client
interactions
Verticalcoverage in
nine industries
5,500benchmarks
10,000 mediainquiries
4,300CIOs
55conferences
70% ofFortune 1000
80% ofGlobal 500
470consultants
1,500engagements