GEORGIA RICHARDSON Administrative Assistant

(313) 920-5162 | GeorgiaRichardson422@yahoo.com | www.linkedin.com/in/georgiarich | Southfield, MI

ADMINISTRATIVE AND CUSTOMER SERVICE PROFESSIONAL highly experienced in many settings and demographics; real estate, automotive, healthcare and insurance, accounting, banking and corporate. Excel in working with all levels of management and clientele. Additional relevant skills include:

Time & Schedule Management Multi-tasking & Organization Reporting & Compliance Written & Verbal Communication Client Management Research & Proofreading Critical Thinker / Inventive Solutions Record Maintenance Accounts Receivable & Payables

Proficient in Microsoft Office: Word, Excel, PowerPoint, Access & Outlook

PROFESSIONAL EXPERIENCE

Administrative / Clerical Composed memos and created presentations and generated reports along with handling multiple projects Coordinated domestic and international travel arrangements including booking airfare, hotel and transportation Assisted with coordinating all event planning, including board and committee meetings at Ford Motor Company, World Headquarters Organized manager’s email inbox; answered correspondence, created folders and prioritized mail. Opened, sorted and distributed

incoming mail Greeted and screened all visitors including vendors, interview candidates and directed them to correct departments Ordered office supplies and utilized all office machines, telephones and equipments Designed PowerPoint flow chart tracking system for over 50 engineers and their responsibility, meeting all deadlines Answered and managed incoming and outgoing calls while recording accurate messages, managed emails and calendars

Sales Interviewed clients to determine their needs and financial resources, generated a lists of properties for showings Prepared documents; purchase contracts, listing agreements, comparable market analysis, closing statements, and leases

Presented purchase offers to sellers for consideration negotiating between buyers and sellers Conferred with escrow companies, lenders, home inspectors, and pest control operators insuring all details are tended to

Coordinated closings, overseeing signing of documents and acted as an intermediary in negotiations between buyers and sellers

Leasing Consultant Secured leases on available apartments, acting as an informational liaison on behalf of the community to prospects and residents Provided tours of property to prospects, utilizing persuasive selling techniques to highlight community amenities and features Processed paperwork and prospect follow up and handled leasing agreements and renewals Managed office area, assisted customers, forwarded calls, oversaw maintenance requests, invoices and payables Reviewed applications and maintained records of leases and coordinated with tenants moving in and out Depended upon to handle all aspects of the office and necessary correspondence

EMPLOYMENT HISTORY

Real Estate Agent Keller Williams, Farmington Hills, MI 1998 – Present Administrative Assistant Detroit Wayne County Health Authority (JVS), Detroit, MI 2014 – 2014 Leasing Consultant Ross & Barr, Inc. (Solaire Apt.), Warren, MI 2013 – 2014Real Estate Agent (full time) Century 21 Elegant Homes, Southfield, MI 1998 – 2013 Administrative Assistant Manpower (Ford Motor Company), Dearborn, MI 1997 – 2001

EDUCATION & TRAINING

Associate of Applied Science ~ Business Administration ~ Wayne County Community College, Detroit, MIDispute Resolution / Mediation Training Certificate ~ Wayne County Centers Association, Detroit, MICisco Certified Network Associate (CCNA) Certification ~ Focus Hope, Detroit, MI, Real Estate License ~ Middleton Real Estate School, Southfield, MIPractical Law Training Certificate ~ Ferndale Adult Community Education, Ferndale, MICertified Distressed Property Expert (CDPE) Certification ~ The Five Star Institute, Dallas, TX