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Getting Started with CSCU Online New members will need to click on Not Enrolled? Enroll Today! Complete the Enrollment Application and click ‘Apply.’ An email will be sent to the address provided with a token. Click on the token (link) to be redirected back to CSCU Online. Enter Member Number and last 4 digits of SSN. A temporary password will be issued. Enter Login ID (Member Number) and Password.

Getting Started with CSCU Online

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Page 1: Getting Started with CSCU Online

Getting Started with CSCU Online

New members will need to click on Not Enrolled? Enroll Today!

Complete the Enrollment Application and click ‘Apply.’

An email will be sent to the address provided with a token.

Click on the token (link) to be redirected back to CSCU Online.

Enter Member Number and last 4 digits of SSN.

A temporary password will be issued.

Enter Login ID (Member Number) and Password.

Page 2: Getting Started with CSCU Online

Choose a password. CSCU Online will tell you if the password meets the minimum

requirements (Excellent) or if it doesn’t (Weak). Passwords must be at least 8

characters long, alphanumeric, contain upper and lower case characters and a special

character.

Fill out the MFA Enrollment information: Secret Phrase, 3 security

questions, and email address.

The computer will NOT be recognized at first log in attempt.

Select questions and continue.

Answer the question.

CHECK REGISTER THIS PC. Continue.

Be sure to check ‘Register this PC’ before clicking continue or

else you will be forced to prove your identity at next login.

Enter password and click Login.

The CSCU Online Disclosure will pop up and will have to be accepted before

the site can be accessed.

Page 3: Getting Started with CSCU Online

1.  Login to CSCU Online 

2.  Click on Services, then Mobile 

3.  Click on Setup and follow the  instruc ons to complete  Text Banking enrollment 

Once you’re enrolled, text one of the commands below to 59289, and receive account informa on directly to your mobile phone! 

BAL ‐ balance inquiry 

HIST + Account Nickname ‐  transac on history 

HELP ‐ to get assistance with  text banking commands 

Text messaging charges may apply,  contact your mobile carrier for more details 

#bankwhenYOUwan o       

Use of the mobile app requires  enrollment in CSCU Online. 

1.  Search for TouchBanking in your App Store (available for iPhone and Android) and download. 

2.  Launch the TouchBanking app. 

3.  Enter the app code “gocscutx” and your CSCU Online User Name (member / account number), then hit Con nue. 

4.  Answer a security ques on (set up through CSCU Online prior to TouchBanking enrollment) and hit Con nue. 

5.  Enter your CSCU Online  password and hit Log In. 

6.  Accept the Terms and  Condi ons. 

Data charges may apply. Contact your  mobile carrier for more details. 

Download and Go! 

Page 4: Getting Started with CSCU Online

Mobile Deposit Capture

Note: In order to use Mobile Deposit Capture, the TouchBanking app must be downloaded from the app store, available for iPhone and Android. The Mobile Deposit Capture service must be requested by contacting CSCU at 936-295-3980. You will receive notification once your request has been reviewed.

1. Endorse the back of your check with your signature. Underneath your endorsement write “Mobile Deposit.”

2. Launch and log in to the TouchBanking app. 3. Touch the Deposits button, fourth button from the left. Buttons for iPhones are displayed at the

bottom of the screen; buttons for Androids are displayed at the top of the screen. 4. Touch New Deposit. 5. Turn your phone sideways and take a picture of the front of your check. Make sure all four corners

are visible on your screen. If they are not, touch Retake Picture. If they are, touch Use Picture. 6. Flip the check over and repeat for the back of the check. 7. Review the check information and confirm that you want to make the deposit by touching Yes. 8. Touch the Deposits tab. 9. Touch View Deposit History and you will be able to see your pending deposit.

Things to keep in mind…

• The Touchbanking app has to be downloaded to use Mobile Deposit. • Teller staff will review each check as if it were being presented at the teller line. • Mobile deposits without proper endorsement will be rejected. “Mobile Deposit” must be written

beneath the payee’s signature. • Deposits will not be given instant credit. • Cut-off time for deposits via mobile capture is 5:30 pm. Deposits submitted before 5:30 pm will be

reviewed prior to closing. • Deposits made after 5:30 pm will be held until a teller is able to review the deposit the next

business day. • Mobile deposits may take up to two business days to be credited to the account. • Pending deposits can only be viewed on the deposits tab under View Deposit History. • Deposits will not be seen in online history until the deposit had been reviewed, accepted and

posted to the members account.

Page 5: Getting Started with CSCU Online

 Green  

Account Basic  

Checking 

Monthly Service Charge  None  None 

Minimum Balance to Avoid Fee  None  None 

Minimum Balance Fee  None  None 

Overdra  Protec on*     

Courtesy Pay**     

Interest Bearing     

Minimum Balance to Earn Interest     

Visa Debit Card  FREE  FREE 

ATM Transac ons @ CSCU ATMs  FREE  FREE 

Foreign ATM Transac ons (ATM 

owner may s ll surcharge) FREE   

TeleAccess  FREE  FREE 

CSCU Online  FREE  FREE 

CSCU Mobile  FREE  FREE 

CSCU Bill Pay  FREE  FREE 

Unlimited Check Wri ng  N/A  FREE 

Check Copies Online  FREE  FREE 

Box of 40‐50 Checks with New Acct  N/A  FREE 

Coin Coun ng of Loose Change 

with Coin Dog or Kat Koin FREE  FREE 

Account Access at Na onwide 

Service Centers FREE  FREE 

*Available from savings or op onal line of credit loan. Fees apply.

**An account is usually eligible within 45 days of opening. As long as an account remains eligible, items may be paid up to the Courtesy Pay limit offered. Fees apply.

Federally Insured by NCUA. Membership Eligibility

Required.

 Green  

Account Basic  

Checking 

Monthly Service Charge  None  None 

Minimum Balance to Avoid Fee  None  None 

Minimum Balance Fee  None  None 

Overdra  Protec on*     

Courtesy Pay**     

Interest Bearing     

Minimum Balance to Earn Interest     

Visa Debit Card  FREE  FREE 

ATM Transac ons @ CSCU ATMs  FREE  FREE 

Foreign ATM Transac ons (ATM 

owner may s ll surcharge) FREE   

TeleAccess  FREE  FREE 

CSCU Online  FREE  FREE 

CSCU Mobile  FREE  FREE 

CSCU Bill Pay  FREE  FREE 

Unlimited Check Wri ng  N/A  FREE 

Check Copies Online  FREE  FREE 

Box of 40‐50 Checks with New Acct  N/A  FREE 

Coin Coun ng of Loose Change 

with Coin Dog or Kat Koin FREE  FREE 

Account Access at Na onwide 

Service Centers FREE  FREE 

*Available from savings or op onal line of credit loan. Fees apply.

**An account is usually eligible within 45 days of opening. As long as an account remains eligible, items may be paid up to the Courtesy Pay limit offered. Fees apply.

Federally Insured by NCUA. Membership Eligibility

Required.

 Basic Plus Checking 

Money Manager 

Monthly Service Charge  None  $10 

Minimum Balance to Avoid Fee  $500  None 

Minimum Balance Fee  $6  None 

Overdra  Protec on*     

Courtesy Pay**    N/A 

Interest Bearing     

Minimum Balance to Earn Interest  $500   

Visa Debit Card  FREE  FREE 

ATM Transac ons @ CSCU ATMs  FREE  FREE 

Foreign ATM Transac ons (ATM 

owner may s ll surcharge)    

TeleAccess  FREE  FREE 

CSCU Online  FREE  FREE 

CSCU Mobile  FREE  FREE 

CSCU Bill Pay  FREE  N/A 

Unlimited Check Wri ng  FREE  N/A 

Check Copies Online  FREE  FREE 

Box of 40‐50 Checks with New Acct  FREE  N/A 

Coin Coun ng of Loose Change 

with Coin Dog or Kat Koin FREE  FREE 

Account Access at Na onwide 

Service Centers FREE  FREE 

Page 6: Getting Started with CSCU Online

1&2 Main Menu 1. Transac ons 4. Rates & General Info 2. Inquiries 5. Next Member Number 3. PIN Change

3 General Info 1. Office Hours/Loca ons 2. Interest Rates

1 Transac ons 1. From Checking Account 2. From Savings Account

2 Inquiries 1. Balance on all accounts 2. Checking Inquiries 3. Savings Inquiries 4. Loan Inquiries 5. Credit Card Inquiries

3 Change PIN

Caller can customize their PIN Number

4 General Info 1. Office Hours/Loca ons 2. Interest Rates

5 New Member

Allows caller to enter new Member number & PIN

1 ‐ From Checking account 1. Xfer to Loan 2. Xfer to Savings 3. Xfer among checking accounts 4. Xfer to Member 5. Withdrawal by Check 2 ‐ From Savings Account 1. Xfer to Loan 2. Xfer to Checking 3. Xfer to another member 4. Withdrawal by Check 3 ‐ From LOC 1. Withdrawal by Check 2. Xfer to Checking 3. Xfer to Savings 4. Xfer to Member

2—Checking Inquiry 1. Account Balance 2. Withdrawal Inquiry 1. Specific paid check 2. Recent Withdrawals 3. Checks Paid 4. Access another checking account 3. Deposit Inquiry 1. Recent deposits 2. Last Payroll Deposits 3. Access another checking account

4. ATM and Debit Card Transac ons

5. POS Authoriza on Hold Inquiry 6. Dividend Inquiry 1. Dividend 2. YTD/Prior Year Dividend 3. Access other checking account 7. Most Recent Transac ons 8. Access another Checking Account

3 — Savings Inquiry 1. Account Balance 2. Withdrawal Inquiry 3. Deposit Inquiry 1. Recent deposits 2. Recent Payroll Deposits 3. Access other savings account 4. ATM & Debit Card Transac ons 5. POS Authoriza on Hold Inquiry 6. Dividend Inquiry 1. Recent Dividend 2. YTD Dividend/Prior Year 7. Most Recent Transac ons 8. Access another Savings Account

4—Loan Inquiry

1. Loan Balance

2. All Loan Balances

3. LOC Available

4. Payoff Inquiry

5. Interest Inquiry

Top Menu

1. Experienced 3. General Info 2. Spanish Users 4. Instruc ons

TELE‐ACCESS

1‐800‐678‐2728

Page 7: Getting Started with CSCU Online

When  you  enroll  your  CSCU  Debit  Card  in  the  Buzz  Points  Reward  Program,  you  are  doing  more  than  earning  points.  You are keeping more dollars local and helping us build a strong, vibrant community. 

This FREE feature of CSCU Debit Card accounts allows you to: 

Earn a minimum of 2 Buzz Points by shopping with Buzz Merchants 

Earn 1 Buzz Point for shopping with local merchants 

Earn 1/4 of a point for shopping at na onal merchants 

Redeem your points for gi  cards from your favorite businesses