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GETTING YOUR COLLEGE HIRES JOB READY
Jillian Payne, Director Analytic Development Program
222© 84.51° 2015 | Confidential
We believe in making people’s lives easier by putting the customer at the center of everything we do
WHO IS 84.51°
333© 84.51° 2015 | Confidential 3
ANALYSTS AT 84.51°
75%of the day is spent programming
444© 84.51° 2015 | Confidential 4
GREAT ANALYSTS BALANCE TECHNICAL COMPETENCY WITH COMMERCIAL ACUMEN
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WE CLUSTERED OVER 40 ANALYST SKILLS INTO DIMENSIONS
ALL COMPANY
GENERAL ANALYSIS DATA SCIENCE
METHODOLOGY
PRODUCT ENGINEERING
BUSINESS• Understanding 84.51
capabilities• Problem Solving• Data usage
• Data mining & manipulation• Diagnostics/ troubleshooting• Programming Languages
• Data integration & interpretation• Business & commercial acumen• Story telling
• Data visualization• Product development• Data modeling
• Classical statistics• Multivariate statistics /
choice-based techniques• Sampling methods
• Big data• Machine learning• Theoretical mathematics
666© 84.51° 2015 | Confidential 6
MOST COLLEGE HIRES DON’T HAVE ALL OF THESE SKILLS, BUT THEY HAVE POTENTIAL
We can hire based on potential and train them to do what we need them to do
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PROJECT INTAKE
WEEKS 10+
PROJECT SHADOWINGWEEKS 8+
TRAININGWEEKS 1-8
BUSINESS ROLE
ALIGNMENTMONTHS 4-6
WE GET ANALYSTS READY TO ADD VALUE TO THE BUSINESS IN 4-6 MONTHS
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THE ANALYST DEVELOPMENT PROGRAM FOCUSES ON BUILDING THE FOUNDATION
ALL COMPANY
GENERAL ANALYSIS DATA SCIENCE
METHODOLOGY
PRODUCT ENGINEERING
BUSINESS• Understanding 84.51
capabilities• Problem Solving• Data usage
• Data mining & manipulation• Diagnostics/ troubleshooting• Programming Languages
• Data integration & interpretation• Business & commercial acumen• Story telling
• Data visualization• Product development• Data modeling
• Classical statistics• Multivariate statistics /
choice-based techniques• Sampling methods
• Big data• Machine learning• Theoretical mathematics
We focus on building 18 fundamental 84.51°analysis skills
999© 84.51° 2015 | Confidential 9
TRAINING COURSES ARE DESIGNED AND CHOSEN TO DEVELOP THESE PROFICIENCIES
TR
AIN
ING
C
OU
RS
ES
• Sector Overviews
• Case Studies
• Capability Spotlight:
#lifeofananalyst
• ADP Alumni Panels
ALL COMPANY GENERAL ANALYSIS BUSINESS
• Understanding 84.51
capabilities
• Problem Solving
• Data usage
• Data integration &
interpretation
• Business & commercial
acumen
• Story telling
• Data mining &
manipulation
• Diagnostics/
troubleshooting
• Programming Languages
SK
ILL
S
101010© 84.51° 2015 | Confidential 10
TRAINING COURSES ARE DESIGNED AND CHOSEN TO DEVELOP THESE PROFICIENCIES
TR
AIN
ING
C
OU
RS
ES
• Sector Overviews
• Case Studies
• Capability Spotlight:
#lifeofananalyst
• ADP Alumni Panels
ALL COMPANY GENERAL ANALYSIS BUSINESS
• Understanding 84.51
capabilities
• Problem Solving
• Data usage
• Data integration &
interpretation
• Business & commercial
acumen
• Story telling
• Data mining &
manipulation
• Diagnostics/
troubleshooting
• Programming Languages
SK
ILL
S
• Data Training
• SAS / SQL / R
• Golden Rules
• QA Training
111111© 84.51° 2015 | Confidential 11
TRAINING COURSES ARE DESIGNED AND CHOSEN TO DEVELOP THESE PROFICIENCIES
TR
AIN
ING
C
OU
RS
ES
• Sector Overviews
• Case Studies
• Capability Spotlight:
#lifeofananalyst
• ADP Alumni Panels
ALL COMPANY GENERAL ANALYSIS BUSINESS
• Understanding 84.51
capabilities
• Problem Solving
• Data usage
• Data integration &
interpretation
• Business & commercial
acumen
• Story telling
• Data mining &
manipulation
• Diagnostics/
troubleshooting
• Programming Languages
SK
ILL
S
• Data Training
• SAS / SQL / R
• Golden Rules
• QA Training
• What, So What, Now What
• Client 101
• Storyboarding
• Effective Powerpoints
121212© 84.51° 2015 | Confidential 12
EACH TRAINING IS MAPPED TO DNA AND SPECIFIC LEARNING OUTCOMES
DNA skills we expect each training will build Learning objective(Why am I sitting here?)
131313© 84.51° 2015 | Confidential 13
SHADOWING PROJECTS ALLOWS FOR TESTING SKILLS ON LIVE WORK
Working on a life project in parallel with another analyst
• Exposure to live client work
• A chance to own part of a bigger project
• Low-risk
PROJECT SHADOWING
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PROJECT WORK SPANS A BREADTH OF CAPABILITIES
GAIN A BREADTH OF EXPOSUREWhat do they like to do? Where do they want to grow and develop more?
ASSESS BEST-FIT TEAMWhere do they fall across the technical / commercial spectrum? Where can they add the most value to the business? Where are their skills needed the most?
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FEEDBACK DETERMINES SUCCESS AND INFLUENCE PROGRAM CONTENT
Felt prepared for role
Felt trainings were effective and useful
Felt new starters were ready to contribute
GRAD ANALYST FEEDBACK
MANAGEMENT FEEDBACK
What do we need to refine?
What are we missing?
Do we have the right timeline?
What should be scaled beyond the ADP Program?
What isn’t value-add?
How many grads were ready for a role by
month 4? Month 5? Month 6?
Were all DNA skills demonstrated?
Which trainings were not effective?
GRAD MANAGER ASSESSMENT
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CONTINUOUS FEEDBACK ENABLES US TO GET SMARTER ABOUT HOW WE TRAIN NEW TALENT
Plan
Execute
Assess & Refine
JANUARY
JUNEPlan
Execute
Assess & Refine
171717© 84.51° 2015 | Confidential 17
PROJECT INTAKE
WEEKS 10+
PROJECT SHADOWINGWEEKS 8+
TRAININGWEEKS 1-8
BUSINESS ROLE
ALIGNMENTMONTHS 4-6
LEARNING DOESN’T STOP THERE…
CONTINUING EDUCATIONONGOING
181818© 84.51° 2015 | Confidential 18
TO BUILD ON OUR SUCCESS OF TRAINING NEW ANALYSYTS, WE SCALED THIS METHOD
ANALYST DEVELOPMENT PROGRAM7 weeks
NEW ANALYST TRAINING2 weeks
ANALYST DEVELOPMENT PROGRAM7 weeks.
Jan April June Sept
NEW ANALYST TRAINING2 weeks
191919© 84.51° 2015 | Confidential 19
ANALYSTS WANT MORE TRAINING THAN JUST BUILDING THE FOUNDATION – WHAT IS NEXT?
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AFTER TRAINING, EACH ANALYST CAN SCORE THEMSELVES ACROSS THE ANALYST DNA SKILLS
ANALYST DNA: CURRENT SKILL LEVEL
ALL COMPANY GENERAL ANALYSIS DATA SCIENCEMETHODOLOGY PRODUCT ENGINEERING
BUSINESS
212121© 84.51° 2015 | Confidential 21
ON-GOING SCORING IS USED TO GUIDE WHERE WE BUILD OR BUY THE NEXT TRAINING
These gaps prioritize where we invest in intermediate and advanced training
ANALYST DNA: CURRENT VS DESIRED SKILL LEVEL
ALL COMPANY GENERAL ANALYSIS METHODOLOGY PRODUCT ENGINEERING
BUSINESS DATA SCIENCE
222222© 84.51° 2015 | Confidential 22
WHAT DOES THIS PROVIDE BACK TO THE BUSINESS?
SUPPORT FOR AN ANALYSIS COMMUNITY WITH AN ENDLESS APPETITE TO LEARN AND GROWWe love to learn. We should always be learning new things. Analysts have a voice in what training we build or buy next.
CONSISTENT, WELL-TRAINED ANALYSIS TEAMSIf Analysts don’t come in with skills, we build them up to do analysis how we do analysis. As best practices are updated, everyone is informed and new analysts are trained on the latest and greatest.
TIME EFFICIENCYA regular training course cycle and available recorded sessions frees up time spent doing 1:1 trainings.
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THANK YOU!