Global E-Commerce One-Stop Services · 2017-09-12 · Global E-Commerce One-Stop Services transcosmos provides One-Stop E-Commerce Services tailored to the needs of clients in 49

Global E-CommerceOne-Stop Services

transcosmos provides One-Stop E-Commerce Services tailored to the needs of

clients in 49 countries around the world, including Japan, Europe, United States,

China, South Korea, ASEAN, India and Latin America. Our services range from

operations including e-commerce website development and operation, fulfillment

(ROG, picking, packing and shipping), customer support, website promotion and

analysis to product sales via our e-commerce channels.

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Global E-Commerce One-Stop Services


Company A

Company B

Company C

Clients Sourcing

Delivers superiorand attractive

Japanese productsto global market

Sales ConsumersOperation

Global E-Commerce One-Stop ServicesFrom sourcing to operations to sales, transcosmos's Global E-Commerce One-Stop Services deliver our clients' superior products to consumers in Japan, Europe, United States, China, South Korea, ASEAN, India and Latin America.

Receipt ofMerchandise

Merchandise Sorting& Storage Area

Order Taking & InventoryManagement Area

Web Promotion Area

MerchandiseShipment

MerchandiseMeasuring Area

Returned MerchandiseStorage Area

Merchandise Receiving Area

Photo Shooting Area

Research & Analysis Area

Customer Care Area

Shipping Area

Picking & Packing Area

Gift Packaging Area

E-Commerce WebsiteDevelopment & Operation Area

Singapore

Japan

U.S.

E U

Kita-Kashiwa E-Commerce One-Stop Center

Argentina Brazil

China

E-commerce website withcollection of masterpieces

E-commerce website for SakeDelivers Japanese drinks around the globe

China's largest e-commerce mall

Cross-border e-commerce website targeting Chinese market

The Philippines andThailand's largest

daily deal e-commercewebsite

Number of members: 2.5 millionVietnam's largest daily

deal e-commerce website

Number of stores: 6,500 Number of members: 2 millionMalaysia's largest e-commerce mall

Number of members: 8.5 millionJapan's e-commerce mail order website

China's largestapparel e-commerce

support company

South Korea's largest e-commerce mall

Latin America'se-commerce

one-stopservices company

Latin America'se-commerce

one-stopservices company

Brazil's leading e-commerce retailer

Latin America'slargest

e-commercemarketplace

Latin America'sleading

e-commerceretailer

Japan

China

China's major e-commerce retailer

SouthKorea

Philippines

Thailand

Vietnam

Malaysia

SingaporeMajor e-commerce retailers in ASEAN

Indonesia Indonesia's largest apparel e-commerce website

India India's largest e-commerce retailers

Argentina Colombia

Chile Uruguay

Brazil

Mexico

Global E-Commerce One-Stop NetworkWe secure sales space in major e-commerce malls, websites and retailers around the world by aggressively partnering with and investing in players focusing on growing e-commerce markets. transcosmos provides clients' products and services in 49 countries around the globe through closely working together with prominent local e-commerce outsourcing companies.

Offers "Gotcha!mall", smartphoneomni-channel platform, in Japan and ASEAN

E-Commerce One-StopService Coverage

Asia

LatinAmerica

Europe

Japan China South Korea Taiwan Indonesia Thailand Philippines Vietnam Singapore Malaysia India

North America U.S. Canada

UK Germany France SpainItaly Holland Sweden DenmarkFinland Norway Switzerland PolandBelgium Austria Greece PortugalIreland Romania Hungary LuxembourgBulgaria Slovenia Lithuania LatviaEstonia Cyprus Malta Slovakia Czech Republic Croatia

Argentina Chile Colombia UruguayBrazil Mexico

South Korea

South Korea's largest e-commerce mall

Philippines

Number of members: 3 millionThe Philippines' largest daily deal

e-commerce website

Sweden

European e-commercesystem solutions company

Cross-border e-commercewebsites targeting Chinese market

China's largest e-commerce mall

Wholesale and distribution companytargeting major Chinese e-commerce retailers

China's major e-commerce retailers

China's largest apparele-commerce support company

China's e-commerce fulfillmentand distribution company

China's leading digital agency

India

India's largest e-commerce retailers

China

Malaysia's largest e-commerce mallwith 6,500 stores and

2 million members

Indonesia's largest apparele-commerce website

Number of members: 1.5 millionThailand's largest daily

deal e-commerce website

Thailand

Malaysia

Indonesia

E-commerce websitewith collection of masterpieces

Number of members: 8.5 millionJapan's e-commerce

mail order website

E-commerce website for SakeDelivers Japanese drinks

around the globe

Number of members: 2.5 millionVietnam's largest daily deal

e-commerce website

Latin America's e-commerceone-stop services company

E-commerce fulfillment company,having sales channels with e-commerce

retailers in Singapore, as well asin India and ASEAN countries

Major e-commerceretailers in ASEAN

Delivers superior andattractive Japanese products

to global market

Japan

Vietnam

Singapore

Drives store visits by sendingoffers to the user's smartphone

Latin America'slargest e-commerce

marketplace

Colombia

Argentina

Uruguay

Chile

Latin America's leadinge-commerce retailer

Latin America'se-commerce one-stop

services company

U.S.

The leading e-commerceone-stop services company

in Europe and the United States

Brazil Mexico

Brazil's leading e-commerce retailer

Delivers One to One Offer (coupon /recommend) to user's smartphone and

manages / analyzes performance

Promotes "store visit, purchase, and re-visit"via smartphone using the capsule toy

(mini vending machine) gimmick

Sells and operates Facebook ads /Instagram ads around the world

Optimizes Facebook ads / Instagram ads utilizing "social gear

Ads+", the ads management service

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E-Commerce One-Stop Center

Strength of One-Stop Center ： Operational Excellencetranscosmos realizes seamless communication in operational processes and improves "Operational Excellence" through centralizing e-commerce operational functions in One-Stop Center. We execute "Real-Time Marketing" to streamline sales and marketing processes to expand clients' sales in this dynamic market while rapidly improving operational processes from consumers' perspective to optimize "Customer Experience”.

Photo Shooting Area

Customer Care Area

Web Promotion Area

Merchandise Sorting& Storage Area Picking & Packing Area

Gift Packaging Area

Shipping AreaMerchandise

Shipment

Receipt ofMerchandise

MerchandiseReceiving Area

MerchandiseMeasuring Area

ReturnedMerchandiseStorage Area

Research & Analysis Area

E-Commerce WebsiteDevelopment & Operation Area

Order Taking & InventoryManagement Area

Provides cross-border e-commerce fulfillment services to and from Singapore and other countries, in addition to local e-commerce fulfillment services in Singapore, Malaysia and Indonesia. Furthermore, the company carries out sales activities for e-commerce retailers in various parts of ASEAN, such as Flipkart and Snapdeal, the largest two in India and major ASEAN firms including Lazada and Qoo10. The service ranges from storing clients' products in inventory, product registration, FDA application to inventory management.

Provides store opening support for e-commerce malls and websites including MercadoLibre, Latin America's largest e-commerce marketplace and LINIO, the leading e-commerce retailer in the region. Also offers e-commerce one-stop support services ranging from e-commerce website development, fulfillment, customer service, online marketing to payment in Argentina, Chile, Colombia and Uruguay.

Argentina Chile Colombia Uruguay

Chinese E-Commerce Fulfillment and Distribution Company

One of the Best E-Commerce One-Stop Services Companiesin Europe and the United States

transcosmos provides value-added services for distribution processing to meet brand requirements (gift wrapping, enclosing message cards, etc.), in addition to fulfillment service until the products reach the hands of consumers (quality storage, packing, shipping). With eCommerce HUB, which adheres to the operational know-how fostered as an outsourcer, we can provide efficient operations. International shipping services are also available to satisfy globalized logistics. Customers' precious products are delivered all over the world by handling administrative tasks such as invoicing and customs paperwork.

China

Japan

Singapore

As an e-commerce one-stop services provider with a focus on Brazil and Mexico, the company offers extensive e-commerce related services ranging from developing e-commerce websites, supporting store openings on Brazil's local online marketplaces, fulfillment, online marketing to customer care. Infracommerce serves various global brands across industries ranging from fashion, consumer products to beverages.

Brazil Mexico

U.S. E U

E-commerce fulfillment and logistics company with seven locations in China and delivery centers having a total operation area of 110,000 m². Delivers products to e-commerce users throughout most of mainland China. Handles order, fulfillment and delivery services with a daily average of 40,000 transactions, and 150,000 per day during peak periods.

E-Commerce Fulfillment Company Having Sales Channels with E-Commerce Retailers in Singapore as well as India and ASEAN Countries

Latin America's E-Commerce One-Stop Services Company

Latin America's E-Commerce One-Stop Services Company

The largest company in e-commerce one-stop services industry in the United States, listed on NASDAQ. In addition to providing fulfillment service with its own warehouse and back-office services such as customer support and payment processing, the company provides a wide range of services from developing e-commerce systems to system operation for over 150 clients.The total working space is approximately 193,000 square meters, approximately equivalent to 4.1 times the size of Tokyo Dome which boasts the largest seating capacity in Japan.

Integrated E-Commerce Platformtranscosmos eCommerce HUB

transcosmos's eCommerce HUB is an integrated e-commerce platform that is filled with over 50 years of IT outsourcing operational excellence. Seamlessly links the systems required for e-commerce business at real-time. Moreover, the platform satisfies clients' diverse needs by closely integrating logistics, payment, advertising and all other essential services.

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Global E-Commerce Platform Provided by the transcosmos Group

transcosmos Wins the First "Magento Gold Partner" Certification in Japan

Store Front System

Marketing Automation System

Digital Apply System

Warehouse Management System

Call Tracking System

Process Management System

OrderManagement System

One of the Best E-Commerce One Stop Services Companies in Europe and the United States

PFSweb

transcosmos has been certified as the first Japanese "Magento Gold Solution Partner". A Magento Gold Solution Partner is well-versed in providing implementation support including e-commerce website planning, design and development, and operation on "Magento", the e-commerce platform used on over 250,000 online stores around the globe. transcosmos works on planning, design, developing e-commerce storefronts and develops systems to build multi-language e-commerce websites by leveraging our global offices located in the Philippines, Indonesia and Vietnam. Furthermore, transcosmos supports e-commerce website operation, leveraging the know-how which VAIMO gained through implementing and operating "Magento" for 400 websites.

Winner of the Salesforce Commerce Cloud2016 Delivery Partner of the Year Award

NASDAQ listed PFSweb, the leading e-commerce one-stop services company in the United States, offers one-stop services ranging from developing e-commerce system to promotion, in addition to providing fulfillment and customer support services from its own warehouse and back-office support services including payment processing. In 2008, PFSweb formed a strategic solution partnership with Salesforce Commerce Cloud (formerly Demandware), and has a track record of providing services for over 40 companies in Europe and the United States. PFSweb also provides e-commerce solutions utilizing global standard e-commerce platforms, including Oracle Commerce, Magento, SAPhybris and IBM WebSphere Commerce.

Salesforce Commerce Cloud is a world standard e-commerce platform which is used on more than 1,100 websites by 250 companies around the world, with a focus on retail businesses.

European E-Commerce Solutions Company

VAIMO

MAGENTO 2015 EMEA E-Commerce Solution Partner of the Year Award

VAIMO is an e-commerce support company specializing in e-commerce solutions development for the "Magento" e-commerce platform. Since its formation in 2008, the company has launched over 400 e-commerce websites. VAIMO has been awarded by Magento as the leading e-commerce solution partner in EMEA (Europe, the Middle East and Africa) region. In addition, it has sales and development bases in Sweden, the United Kingdom and South Africa. Utilizing development resources in Kiev (Ukraine) and Tallinn (Estonia), VAIMO develops about 100 websites annually for clients in Europe and the United States with over 150 developers.

Used on 250,000 e-commerce websites around the world, Magento is the open source e-commerce website developing platform which owns the No.1 market share in the world with combining know-how and operational performance.

Payment system

BI and Analytic Tools

Omni-channelmarketing engine

e-Ticketing system

Social login

E-mail marketingengine

Chatbot platform

* Amazon is a trademark of Amazon.com, Inc. or its affiliates

Amazon*

Global e-commerce shopping malls

Global delivery network


MALAYSIA

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transcosmos's Global E-Commerce Major Channels per Country

TV, radio, newspapers and catalog shopping website with 38 years of history.

Nihon ChokuhanJAPAN

Sells attractive Japan-themed products only available here. Supported by a broad range of customer base regardless of age and gender.

Fujimaki Department Store

www.666-666.jp fujimaki-select.com

Vie tnam's No.1 da i l y dea l webs i te . U t i l i zes joint-purchase and flash marketing schemes.

HotdealVIETNAM

Phil ippines' largest daily deal website. Offers time-limited daily discount sales with showcasing a variety of products.

www.metrodeal.com www.hotdeal.vn

China's largest apparel e-commerce supporting company. Certified as Gold TMALL Partner, the highest rank as a TMALL Partner for four consecutive years. Contributes to sales expansion through providing product co-development, store design and marketing. Opened its own store on TMALL Global.

Magic PandaCHINA

*

lee.world.tmall.com

Distributes a variety of products to many e-commerce websites. Specializes in cosmetics as an e-commerce wholesaler.

UNQ

Products LineupMultiple category

# of Members : 50 million

www.jd.com# of Members :

13.3 million

bj.jumei.com www.yhd.com

# of Members :9.3 million

# of Members : 150 million

www.tmall.com

Indonesia's No. 1 ladies' fashion e-commerce website, based in Jakarta. Deals with 500 brands and offers one-stop operation.

BerrybenkaThe largest e-commerce mall with 6,500 stores providing one-stop e-commerce platform for them. Operates "superbuy.my", their own website.

Lelong.myINDONESIA CHINA

E-commerce fulfillment company with sales channels to e-commerce retailers in various parts of ASEAN, including Flipkart and Snapdeal, India's two major firms, and Lazada and Qoo10, the ASEAN's leading retailers.

AnchantoSINGAPORE

# of Members :26 million



www.flipkart.com

www.snapdeal.com

# of Members:5.5 million

www.lazada.sg

www.qoo10.sg

Products LineupHome electronics, Fashion, Commodities, etc.

*Facebook members

As an e-commerce one-stop services company in Latin America, the company provides store opening support on MercadoLibre, the largest marketplace, and LINIO, the leading e-commerce retailer in the region.

EmporioCommerce

www.mercadolibre.com


www.linio.com


With a focus on Brazil and Mexico, the company offers e-commerce one-stop services, in addition to store opening support on Brazil's major e-commerce websites including Submarino, Cnova and Walmart.

InfracommerceBRAZIL / MEXICO

www.submarino.com.br www.cnova.com/en

www.mercadolivre.com.br www.dafiti.com.br

www.superbuy.my

www.lelong.com.my

berrybenka.com

Local Local

# of Members : 8.5 million# of Items : 200 thousand

Products LineupCommodities, Heath foods, Gardening goods, etc.

JAPAN

*Facebook members

# of Members : 250 thousand*# of Items : 20 thousand

Products LineupApparel, Bags, Accessories, etc.

Sake ToraE-commerce website selling Japan's unique and premium "Sake" to Japan and global market.

www.saketora.com

JAPAN Cross Border

Products LineupSake, Shochu (distilled spirits), Local beers,etc.

Total items sold : 1.4 million Reaches 460 million consumers via overall e-commerce channels

China's cross-border e-commerce website with connection to government. Taking advantage of the free trade zone, it owns a system to support cost-effective and agile shipping. transcosmos opened its own store.

KJT.COM

www.kjt.com/Store/4175

CHINA Cross Border

# of Members : 150 thousand

Products LineupCosmetics, Commodities, Home electronics, etc.

Cross-border e-commerce website operated by JD.com, China's fast growing leading e-commerce company. transcosmos opened its flagship store.

JD worldwideCHINA

www.jd.hk

Cross Border

*Including JD.COM members

# of Members : 50 million*

Products LineupHome electronics, PC, Furniture, etc.

Cross-border e-commerce website of TMALL, which owns China's largest e-commerce platforms.

CHINA

www.tmall.hk

* Including TMALL members

Cross Border

# of Members : 150 million*

Products LineupCosmetics, Commodities, Home electronics, etc.

LocalCross Border

*An apparel E-commerce Website (within TMALL)supported by Magic Panda

# of Business Partners : 20 companies

Products LineupOverall apparel

PHILIPPINES / THAILAND

LocalCross Border LocalCross Border

# of Members : 3 million# of Items : 4,000

Products LineupRestaurants, Salons, Home electronics,etc.

# of Members : 2.5 million# of Items : 50 thousand

Products LineupApparel, Home electronics, Commodities,etc.

Local

#of Members: 2 million#of Items: 1.2 million

Products LineupHome electronics, Fashion, Commodities, etc.

Products LineupApparel, Bags, Shoes, Cosmetics, etc.

Local Local

# of Business Partners : 60 companies

Products LineupCosmetics, Baby-goods, Commodities, etc.

LocalCross Border

Products LineupClothing, Accessories, Auto supplies, etc.

LocalLocalARGENTINA / CHILE COLOMBIA / URUGUAY

*

TMALL Global

Metro Deal

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transcosmos Provides E-Commerce One-Stop Services

For the Japanese Market

transcosmos sells clients' products via our e-commerce channels such as "Nihon Chokuhan", "Fujimaki Department Store" and "Sake Tora", in addition to providing one-stop services ranging from market research and analysis, e-commerce website development, operation and sales promotion to fulfillment.

Japan

Local Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites

Local Sell on transcosmos's Local E-Commerce Websites

Cross Border Sell on transcosmos's Cross-Border E-Commerce Websites

transcosmos provides one-stop services ranging from market research and analysis,e-commerce website development, operation, and sales promotion to fulfillment

Number of Members : 8.5 millionJapan's E-Commerce Mail Order Website

TV, radio, newspapers and catalog shopping website. Sells clients' products via mail-order and e-commerce to its 8.5 million members.

Consum

ers

Clients' Products

Global E-Commerce One-Stop Services(Per Country / Region) A selection of One-Stop E-Commerce Services optimized for each country's e-commerce market. Each client can select from diverse e-commerce business strategies to fit its needs such as entering e-commerce market by itself, executing cross-border e-commerce business from Japan or commissioned sales through transcosmos's e-commerce channels.

Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites

Sell on transcosmos's Local E-Commerce Websites

Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution Channels

Sell on transcosmos's Cross-Border E-Commerce Websites

Local

transcosmos Distributes & SellsClients' Products via our E-Commerce Channels

Cross Border

Local

Local

Consum

ers

Clients' Products

E-Commerce Website for Sake Delivers Japanese Drinks Around the Globe

Delivers wide variety of superior Japanese Sake including Sake, Shochu (distilled spirits) and local beers, to consumers in Japan and abroad, utilizing extensive network with breweries that has been built over a 100-year history of Kontatsu company.

www.666-666.jp

E-Commerce Website with Collection of Masterpieces

Showcases attractive Japan-themed merchandise and products only available here. Sells masterpieces that enriches people's lives with putting importance on the stories behind the products and the art of craftsmanship. Opened brick-and-mortar store in Tokyu Plaza Ginza in March 2016.

fujimaki-select.com

www.saketora.com

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transcosmos Group's E-Commerce Outsourcing Companies

E-commerce fulfillment and logistics company with seven locations in China and delivery centers having a total operation area of 110,000 m². Delivers products to e-commerce users throughout most of mainland China.Handles order, fulfillment and delivery services with a daily average of 40,000 transactions, and 150,000 per day during peak periods.

China's largest e-commerce support company for apparel brands. MAGICPANDA provides merchandizing, branding, marketing and customer support services, and executes O2O initiatives connecting off-line and on-line stores. Received TMALL Gold certification, the highest ranking award for four consecutive years.

China's Largest E-Commerce Mall

transcosmos named FIVE STAR SERVICE PROVIDER by TMALL as e-commerce operations service provider, recognized for its superior service capability and collective strength. transcosmos is the one and only Japanese company which won five starts.

China's Leading Wholesale and Distribution Company for E-Commerce Retailers

Distributes clients' cosmetics and other products to e-commerce retailers including JD.com, Jumei and Yihaodian.

Tensyn Interactive is a leading digital agency listed on ChinaNext, which is for China's venture enterprise market. It occupies the top three positions in media buying (purchasing of ad slots) for major portal websites and videowebsites in the Chinese market.

Major Achievements in China

Received High PerformanceAward from eBay Korea

transcosmos has been providing contact center, direct mail and field service including E-Commerce One-Stop Services to over 100 major companies in South Korea for 14 years. Now, we are the largest independent BPO vendor in South Korea.

For the South Korean MarketSouth Korea

Local


South Korea's Largest E-Commerce Mall

transcosmos has received "High Performance Award" from eBay Korea, operating company of Gmarket, for our contribution to overseas sales business for Gmarket, South Korea's largest online shopping mall.

Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites

Consum

ers

Clients' Products

Major Achievements in South Korea

Dinos Cecile Co., Ltd.

transcosmos has been providing services in China for 20 years, accumulating vast experience with e-commerce operation record for over 50 companies. Through strong partnership with major Chinese businesses, we support clients' e-commerce business expansion considering Chinese culture and characteristics.

For the Chinese MarketChina

Local Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce Websites

Cross Border Sell on transcosmos's Cross-Border E-Commerce Websites

Sell on Local E-Commerce Retailers' Websites via transcosmos's E-Commerce Wholesales / Distribution ChannelsLocal

Sell on transcosmos's Cross-Border E-Commerce Websites

Cross-border sales of clients' products to the Chinese market.

China's Leading Digital Agency

Chinese E-Commerce Fulfillment and Distribution Company

China's Largest Apparel E-Commerce Support Company


Consum

ers

Clients' Products

http://www.cecileonline.kr/

[ Cecile Online Shop ]

●　transcosmos provides one-stop services for overall business operations for "Cecile Online Shop", ranging from website development and operation, marketing activities to lure customers, customer support at contact center, fulfillment including order taking, sourcing, inventory management to delivery.

●　As an official partner of "KATE Online Shop", transcosmos offers one-stop services from the planning phase, ranging from website development, marketing campaigns and promotions to attract customers, customer support, inventory management to delivery

transcosmos Opened "Cecile Online Shop",E-Commerce Website for the South Korean Market

Kanebo Cosmetics Korea Co., Ltd.

http://katekorea.com/

[ KATE Online Shop ]

transcosmos Opened "KATE Online Shop", E-Commerce Website for the South Korea Market

transcosmos named FIVE STAR SERVICE PROVIDER by TMALL, the largest online marketplace in China, for its superiore-commerce operationsWe are the one and only five star company in Japan

www.tmall.com

www.jd.com bj.jumei.com www.yhd.com

www.jd.hk www.kjt.com/Store/4175 www.tmall.hk

www.ebaycbt.co.kr

Local Sell on transcosmos's Local E-Commerce Websites

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www.flipkart.com www.snapdeal.com www.lazada.sg www.qoo10.sg

transcosmos Group's E-Commerce Outsourcing Companies

Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce WebsitesLocalSell on Local E-Commerce Malls /

Sell on Clients' Local E-Commerce Websites


Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore

Local

ASEAN

For the ASEAN Marketstranscosmos supports clients' e-commerce business entry into ASEAN market, through strong partnership with top players in the market and our know-how accumulated by local subsidiaries in Thailand, Indonesia, Vietnam, the Philippines, and Malaysia.

Number of Members: 4.5 million The Philippines and Thailand's Largest Daily Deal E-Commerce Website

MetroDeal sells clients' products on the No.1 daily deal e-commerce website which has 3 million members in the Philippines and 1.5 million members in Thailand.

Number of Members: 2.5 millionVietnam's Largest Daily Deal E-Commerce Website

HOTDEAL sells clients' products on the Vietnam's No.1 daily deal website which has around 3.1 million unique monthly users and 2.5 million members.

Malaysia's Largest E-Commerce Mall

Lelong.my sells clients' products on e-commerce mall which has 6,500 stores with 2 million members.

Indonesia's Largest Apparel E-Commerce Website

BERRYBENKA sells clients' products on Indonesia's largest apparel e-commerce website which carries over 500 brands.

Consum

ers

Clients' Products


E-Commerce Fulfillment Company Having Sales Channels with E-Commerce Retailers in Singapore as well as India and ASEAN Countries

E-commerce fulfillment company with sales channels to e-commerce retailers in various parts of ASEAN, including Flipkart and Snapdeal, India's two major firms, and Lazada and Qoo10, the ASEAN's leading retailers.

Sell on transcosmos's Cross-Border E-Commerce WebsitesCross Border

Cross-Border E-Commerce Website Targeting ASEAN Market

Cross-border sale of clients' products into ASEAN market.

transcosmos provides support for clients' e-commerce business entry into Europe and the United States market with a strong partnership with PFSweb, the e-commerce one-stop services company which has operational experience with over 150 companies in Europe and in the United States and VAIMO, the e-commerce system solutions company with experience of designing e-commerce websites for over 400 companies.

U.S. E U

Services for Europe and the U.S. Markets

One of the Best E-Commerce One-Stop Services Companies in Europe and the United States

European E-CommerceSolutions Company

The largest company in e-commerce one-stop services industry in the United States, listed on NASDAQ. In addition to providing fulfillment service with its own warehouse and back-office services such as customer support and payment processing, the company provides a wide range of services from developing e-commerce systems to system operation for over 150 clients. The total working space is approximately 193,000 square meters, approximately equivalent to 4.1 times the size of Tokyo Dome which boasts the largest seating capacity in Japan.

A Swedish e-commerce system solutions company with a track record of developing e-commerce website on "Magento", the global standard open e-commerce platform, for over 400 companies. The winner of 2015 EMEA (Europe, Middle East and Africa) E-Commerce Partner Of The Year Award.

Clients'

Products

Consum

ers


Major Achievements in Europe and the United States

Provides Comprehensive Support for VAIMO® Brand PC to Enter the U.S. Market

Exclusive Distribution Rights for "SIXPAD" in Europe

Services for Latin America MarketsArgentina Colombia UruguayChile

Sell on Local E-Commerce Malls /Sell on Clients' Local E-Commerce WebsitesLocal


Consum

ers

Clients' Products


Latin America's E-Commerce One-Stop Companies

The companies offer store opening support on MercadoLibre, the largest marketplace, and LINIO, the leading e-commerce retailer in Latin America, as well as on Brazil's major e-commerce websites including Submarino and Cnova.

Major Achievements in Latin America

Brazil Mexico

www.metrodeal.com

www.hotdeal.vn

www.lelong.com.my

berrybenka.com

www.mercadolibre.com www.linio.com www.submarino.com.br www.cnova.com/en

Japan to Singapore Japan to GlobalEurope and the U.S. to China

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List of Features

transcosmos's Cross-Border Sales App

One-Stop Services from receiving order, making payment and shipping to personal postal

parcel tax payment

AT&T

Service Menu

9:41 AM 100％

QR Code

My Page

Store Information Company Profile

My FavoritePurchase History

Image of Cross-Border Sales App Screen

Japan to the Philippinesand Thailand

Japan to VietnamJapan to China

Cross-Border Sales App handles end-to-end shopping process from receiving order, making payment, international delivery to customer's home to the payment of cross-border import duties. The app realizes simple and easy shopping experience for both sellers and the consumers.

Cross-Border E-Commerce

Cross-border e-commerce market value was 795.6 billion yen in FY 2015; in 2019, it is expected to exceed the maximum of 2.3 trillion yen, which is 3 times as much (from "FY 2015 Market Research pertaining to Electronic Commerce Business" by Ministry of Economy, Trade and Industry). In addition, due to the popularity of internet and improvement of logistics infrastructure in ASEAN countries as China Plus One, the ASEAN market is expected to grow rapidly.

transcosmos's cross-border e-commerce platform enables the businesses to offer cross-border shopping service for the customers visiting Japan by using the app and turn them into their registered members. All customers need to do is simply open the app from their smartphones and scan the QR code set on the product displayed in stores. At the same time, businesses can build one-to-one customer touch point with those overseas members and run repeat purchase campaigns, targeting those customers, even after they return home.

● Unique sales approach, leveraging local subsidiaries' expertise in business practices in respective market　Understanding the local market, transcosmos sources products that meet local needs and executes effective branding & marketing initiatives to

expand sales.

● Pipeline with prominent local sales channels　Leveraging prominent local cross-border e-commerce sales channels as well as its own, transcosmos maximizes sales volume for its clients.

● International logistics, leveraging E-Commerce One-Stop Center　transcosmos's E-Commerce One-Stop Center realizes the optimum international logistics for consumers around the globe, capitalizing on its

expertise in international logistics including customs, laws and regulations, delivery scheme, etc.

● Cross-border e-commerce business operations　Provides end-to-end services from e-commerce website development and operation, order management, customer support to international

logistics, capitalizing on its know-how on international e-commerce business operations.

transcosmos provides cross-border e-commerce websites for Japan, China, and ASEAN market and sells high-quality products to local consumers.

transcosmos's Cross-Border E-Commerce Channels for Japan, China, and ASEAN Markets

SupplierDomesticMarket SellerGlobal

Market

transcosmos's Cross-Border E-Commerce Business

ProductSales

Seller

Warehouse

Local Delivery

Consumers

OrdersManufacture

Production Factory

Warehouse

Production

E-Commerce Website Operations

Sales Agreement

Cross-Border E-Commerce Sales Channels

Bonded Zone / Free Trade Zone

Free Trade Zone

Customs Office

Distribution Company

Cross-Border Sales App

QR Code Scanner

My Favorite

View Purchase History

Update MyMember Profile

Payment

Customs Duties Calculation

Shipping Cost Calculation

Optional Features

Cross-Border Sales App accepts payment in

local currency

Smartphone app allows placing orders during the visit to Japan as well as after returning home

Delivers ordered product to the hands of consumers via

international delivery

Consumers can hand-pick the products during the store visit in Japan and simply pay in their local currency. Cross-Border Sales App takes care of the actual purchase process.

All services are based on the smartphone app (supports both iPhone and Android), enabling the customers to make repeat purchases or place additional orders after they return home.

transcosmos delivers the products ordered via Cross-Border Sales App from its warehouse t o t h e h a n d s o f t h e consumers via international delivery.

transcosmos's Cross-Border Sales App Concept

Japan OverseasStores in

Japan 1 Use the app in stores during the visit

Display Area

Total Management

Sales Strategy

Product Selection

Product Shipment

Sales / AR Management

Product Delivery

Receive Productsfrom Suppliers

Cross-Border Sales App

transcosmos (Japan)Total Management

Order Management

AccountingManagement

Receive ProductMaster

Shipping Instruction

Credit Management

Delivery

Shipping Instruction

Cross-BorderE-Commerce

Platform

2 Use the app after returning home

OrderHome

Order Information

transcosmosProduct MasterTranslationOrder Management

Receive Inquiries

Return Management

Product Registration

Customs Declaration

International Delivery Local Delivery

Customs

Consumers

Home

Kita-Kashiwa CenterReceive Products

Picking & Packing

Shipping

InternationalDelivery

InventoryManagement

2017.05-01

transcosmos service network 31 Countries171 Bases

Japan

● Contact Center Services ● Business Process Outsourcing Services ● Digital Marketing Services ● E-Commerce One-Stop Services ● Offshore ● Sales / Business Development / Other

North China

Beijing 1 ●　Beijing 2 ●　Beijing （Tensyn） ●　Tianjin ●　●　Tianjin （FineEX） ●　

East China

Shanghai 1 ●　●　Shanghai 2 ●　Shanghai 3 ●　Shanghai ●　●　Shanghai 1（FineEX） ●　Shanghai 2（FineEX） ●　Shanghai ●　Shanghai （Tensyn） ●　Shanghai （Magic Panda） ●　Jinan ●　●Jinan （Magic Panda） ●　Hefei ●　Wujiang ●　Suzhou ●　●　Changzhou ●　●　

South China

Guangzhou ●　Guangzhou ●　●　Guangzhou 1 （FineEX） ●　Guangzhou 2 （FineEX） ●　Guangzhou 3 （FineEX） ●　Guangzhou （Tensyn） ●　Shenzhen ●　●　Shenzhen （Tensyn） ●　

Southwest China

Chengdu （FineEX） ●　

Global

Northeast China

Daqing ●　●　Dalian ●　●　Benxi ●　●　Shenyang ●　●　

China

South Korea

Jongro ●　●　Seoul City ●　

Guro ●　Guro CS ●Seoul （eMnet） ●　Kwanak CRM ●　Kwanak Finance ●　Jamsil ●　Namyeong ●　●　Songnam ●Kyonggi ●Daegu ●Daejeon ●Gwangju ●Busan ●　Busan ●　Busan （eMnet） ●

Jakarta 1 ●Jakarta 2 ●　●Jakarta 3 ●　●

Indonesia

Bangkok 1 ●　●　●　Bangkok 2 ●　●　●

Thailand

Singapore ●　Singapore （Mandate） ●Singapore （Anchanto） ●　　

Singapore

Hanoi ●　●　●　Ho Chi Minh 1 ●　●　●　Ho Chi Minh 2 ●　●　●Ho Chi Minh（TVV） ●　●　

Vietnam

Manila ●　●　●Manila ●　Manila ●　●　Manila （TCIS） ●　●

Philippines

Kuala Lumpur ●　●　●

Malaysia

Bangalore （PFS） ●　Noida （PFS） ●　Pune （Anchanto） ●　

India

Dubai （VAIMO） ●

UAE

Bletchley （TCIS） ●　●London ●　London （PFS） ●　London （VAIMO） ●　Basingstoke （PFS） ●　

UK

Helsinki （VAIMO） ●　Oulu （VAIMO） ●　

Finland

Oslo （VAIMO） ●　

Norway

Copenhagen （VAIMO） ●　

Denmark

Tallinn （VAIMO） ●　

Estonia

Stockholm （VAIMO） ●　Gothenburg （VAIMO） ●

Sweden

Pretoria （VAIMO） ●　

South Africa

Tronto （PFS） ●　●　

Canada

Munich （PFS） ●　

Germany

Liege 1 （PFS） ●　●　Liege 2 （PFS） ●　

Belgium

Sofia（PFS） ●　

Bulgaria

Kiev （VAIMO） ●　

Ukraine

Budapest （TCIS） ●　●　Debrecen （TCIS/PFS） ●　●　

Hungary

Iidabashi ●

Komagome ●

Ikebukuro ●

Shinjuku Gyoen ●Tama ●

Yokohama ●　●

Atsugi ●

Utsunomiya ●

Kawaguchi ●

Kita-Kashiwa ●

Kanto Region

Shibuya ● ● ● ● ● ●

Kinki Region

Osaka Head Office ● ● ● ● ●Umeda ●

Nishi-Umeda ●

Higobashi ●

Osaka ●

Osaka Hommachi ●Osaka Hommachi-Minami ●

Temma ●

Kyoto Business Office ●

Kobe ●

Wakayama Branch Office ● ● ● ● ●

Wakayama （Kemi） ●Wakayama （Fukiage） ●　

Chubu Region

NagoyaBranch Office ● ● ● ● ●

Nagoya ●

Kyushu Region

Fukuoka Branch Office ● ● ● ● ●

Fukuoka（Tenjin） ●　●Fukuoka（Tenjin） ●　Miyazaki Aoshima ●　　Miyazaki Ekimae ●　Kumamoto ●

Oita ● 　

Nagasaki ●　

Tohoku Region

Sendai Hirose ●　

Sendai Ekimae ●　●

Okinawa （Koza） ●　

Okinawa （Chuo） ●　

Okinawa （Omoromachi） ●　Okinawa （Uruma） ●　

Naha （Kenchomae） ●

Naha （Tsubogawa） ●　●　

Naha （Asahimachi） ●　

MSP Okinawa ●　

Okinawa IDC ●　

Okinawa Region

Sapporo Kita-Guchi ●　●

Sapporo Ekimae ●

Sapporo Odori-Kita ●　●

Sapporo Odori-Chuo ●

Sapporo Odori-Minami ●　●Sapporo Odori-Nishi ●

Hakodate ●

Hokkaido Region

Tensyn … Beijing Tensyn Digital Marketing Technology Joint Stock Company / FineEX … Shanghai Heze Logistics Co., Ltd. . / Magic Panda … Shandong Ya Nuoda E-Commerce Co., Ltd. /eMnet … eMnet Inc. / VAIMO … VAIMO AB / PFS … PFSweb, Inc. / TCIS … transcosmos Information Systems Limited / Mandate … Mandate Communications (S) Pte Ltd. / Anchanto … Anchanto Pte Ltd / Emporio … EmporioCommerce / DO … Digital Operative Inc. / Infra … Infracommerce / TTV … transcosmos Technologic Arts Co., Ltd

Main Office / 3-25-18, Shibuya, Shibuya-ku, Tokyo 150-8530 JapanOsaka Head Office / Tosabori Daibiru Bldg. 2-2-4 Tosabori, Nishi-ku, Osaka 550-0001 Japan (Reception 16F)

TEL.81-3-4363-1111TEL.81-6-4803-9500www.trans-cosmos.co.jp

0120-120-364 9:00～18:00 (Except Sat, Sun)

* We provide a multitude of various other services. If you have any questions or comments, please feel free to contact us at any time.* For details on service pricing, please contact any of our sales representatives. * transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

For Inquiries on Services

transcosmos inc.

transcosmos is a "Privacy Mark"

certified company

State of New York

New York ●　New York （PFS） ●　●　　

State of Mississippi

Southaven 1 （PFS） ●　Southaven 2 （PFS） ●　

State of Washington

Seattle （PFS） ●　●　

State of Tennessee

Memphis （PFS） ●　●　

State of Texas

Allen （PFS） ●　●Dallas （PFS） ●Grapevine （PFS） ●　Austin （TCIS） ●　●

State of Illinois

Chicago （PFS） ●　

State of California

Los Angeles ●　●Sacrament ●　Silicon Valley Branch Office ●San Diego （DO） ●　　　　　

U.S.

State of Ohio

Beachwood （PFS） ●　

State of Minnesota

Minneapolis （PFS） ●

Medellín （TCIS） ●　●Bogota （Emporio） ●　

Colombia

Santiago （Emporio） ●　

Chile

State of North Carolina

Research Triangle Park（PFS） ●　

State of Colorado

Denver （DO） ●　

Argentina

Buenos Aires （Emporio） ●　Taipei ●　●　●

Taiwan

Brazil

Sao Paulo （Infra） ●　

Mexico

Mexico City （Infra） ●　

Toyota ●

Documents

Global E-Commerce One-Stop Services · 2017-09-12 · Global E-Commerce One-Stop Services transcosmos provides One-Stop E-Commerce Services tailored to the needs of clients in 49