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Vasu AggarwalMobile - 91-9818760919Email: [email protected]
EXPEREINCE SUMMARY
Global Delivery & Operations lead with 16+ years of experience in Program Management, Delivery Management, Program Management, Client Management, Transition Management, Team Management, Global Delivery Models, PMO practice establishment and track record of successfully managing P&L, operations and high performing teams.
Domain experience –Hi-Tech Manufacturing, Entertainment, Publishing, Education, Retail. Strong International exposure of working with US and European Customers. Worked across entire IT landscape: Product Development (Agile), ASM, Testing, Proposal
preparation, Bid defence. Managed revenues of more than 8+ Million USD with peak team size of 150+ people Strong control on program management, including controlling Project Metrics, Budgeting,
Risk management, Project improvement plans, estimations Inculcated team bonding in all engagements lead by me, leading to low attrition, value
added and glitch free services to the client, ensuring deliveries are done within SLA’s Results oriented, client focused, process driven, cost-conscious technology manager with
proven success in the creation and management of effective teams. Significant experience managing change and realizing efficiency as a result of mergers, consolidations, and downsizing
Managing/Worked in varied technologies and platforms (.Net, Oracle, Java, SAS, Hadoop, Load runner, FileNet) across Development, maintenance & Testing
Extensive experience in improving customer support group efficiency, reducing operational cost by creating program level support groups and identifying areas in the support organization that could be optimized
Have comprehensive background in conducting, managing, driving quality initiatives including Audits (both internal and external), automations
TECHNOLOGIES
Area DescriptionOperating Systems WINDOWS (X), MAC (X), Linux (Ubentu)
Project Methodology SDLC , AgileData Base SQL Server, Oracle
Skill set/Tools Java, J2EE, Selenium, Hadoop, Hbase, Loadrunner, Gomez, FileNet,
PROJECT SUMMARY
Customer Role Duration Project TypeAgilent/Keysight
TechnologiesService Delivery
ManagerFeb 2014 – Till
DateApplication Development, Enhancement & Support
Tech Data Program Manager 20 months Application DevelopmentSodexo Project Manager 12 months Application Development, Support
and Maintenance Macmillan Publishers Project Manager 18 months Application DevelopmentPearson Technologies Project Lead 14 months Application Development
Financial Times Project Lead 18 months Application DevelopmentRVPNL Lead Engineer 14 months Application Development
Microsoft Software Engineer 12 months Application Development
RECENT PROJECT DETAILS
1. Agilent / Keysight Technologies (Feb 2014 to Till Date)
Responsible for managing/owing service delivery for customer. Providing leadership to engagement, customer meeting their IT and Business expectations
Key highlights:
Design and execute short plus long term strategic plans to assure capacity attains current and future needs
Map customer and Business expectations Prepare plans for all hardware, software, travel programs on an annual basis and prepare
forecasts for budget and implement various cost effective methods Envisaging opportunities to expand scope of work across customer landscape. Measuring and analyzing hotspot for any future predictions which can help suppressing any
escalations Forecast future capacity demand (identifying shortages and surpluses and making
appropriate recommendations for sizing the environment). Environment Capacity Planning Administer operations and plans with focus on cont. improvement and value creation. Drive Sr. management reviews with customer and Internal leadership
2. Tech Data/Sodexo (June 2012 to Feb 2014)
Responsible for managing/owing delivery at Program level. Providing leadership to engagement, customer meeting their IT and Business expectations
Key highlights:
Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs
Drive initiatives pertaining to business KPI’s at Program level for multiple customers across globe
Budgeting and Forecasting for various resources required at operational level Envisaging opportunities to expand scope of work across customer landscape. Forecast future capacity demand (identifying shortages and surpluses and making
appropriate recommendations for sizing the environment). Environment Capacity Planning Administer operations and plans with focus on cont. improvement and value creation. Drive Sr. management reviews with customer and Internal leadership
CERTIFICATIONS
Certificate Name DisciplineITIL IT Service Management
HPMP Project Management ProfessionalSix Sigma (Green Belt) Measure of Quality
ISTQB Software Testing – Foundation Level
EDUCATION
Academic Qualification Institute/ UniversityM.Tech (CSE) Maharashi Dayanand University, Rohtak
MBA Fortune Institute of International Business, Delhi
MCA Indira Gandhi Open University, Delhi
B.Sc.(G) Delhi University, Delhi
Schooling Sahoday School, Delhi
PROFESSIONAL EXPERIENCE
Organization Designation From date To Date
HCL Technologies Ltd Group Project Manager May 2005 Till dateKee Pharma Ltd System Analyst Dec 2003 May-2005
Phoebus Business Solutions Manager - Mktg Aug 2002 Dec-2003ITL Infotech Limited Software Engineer Feb1999 Aug-2002
PERSONAL DETAILS
Hobbies Teaching, Spending time with kids.D.O.B 22-Oct-1974
Gender MaleLanguage Known English, HindiVisa Availability B-1 Visa (USA)Onsite Exposure USA, UKCurrent Address D-167, Sarita Vihar, New Delhi - 110076
Email [email protected] Linkedin profile https://www.linkedin.com/in/vasuaggarwal
(Vasu Aggarwal)
